Dell Inspiron 7720 Owner's manual

Inspiron 7720
Dell
Brand
Dell
Model
Inspiron 7720
Category
Notebooks
Type
Owner's manual

This manual is also suitable for

Dell Precision 7720
Owner's Manual
Regulatory Model: P29E
Regulatory Type: P29E002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2017 - 03
Rev. A00
Contents
1 Working on your computer............................................................................................................................. 6
Safety instructions............................................................................................................................................................. 6
Before working inside your computer..............................................................................................................................6
Turning o your computer — Windows 10.....................................................................................................................7
After working inside your computer.................................................................................................................................7
2 Removing and installing components............................................................................................................. 8
Recommended tools.......................................................................................................................................................... 8
Battery cover......................................................................................................................................................................8
Removing the battery cover....................................................................................................................................... 8
Installing the battery cover......................................................................................................................................... 8
Battery.................................................................................................................................................................................9
Removing the battery..................................................................................................................................................9
Installing the battery.................................................................................................................................................... 9
Hard drive............................................................................................................................................................................9
Removing the hard drive............................................................................................................................................. 9
Installing the hard drive..............................................................................................................................................10
Keyboard.............................................................................................................................................................................11
Removing the keyboard.............................................................................................................................................. 11
Installing the keyboard................................................................................................................................................12
Base cover.........................................................................................................................................................................12
Removing the base cover.......................................................................................................................................... 12
Installing the base cover............................................................................................................................................ 13
Memory module................................................................................................................................................................ 13
Removing the primary memory module...................................................................................................................13
Installing the primary memory module..................................................................................................................... 14
Removing the secondary memory module..............................................................................................................14
Installing the secondary memory module................................................................................................................ 15
WWAN card.......................................................................................................................................................................15
Removing Wireless Wide Area Network (WWAN) card........................................................................................ 15
Installing the WWAN card .........................................................................................................................................16
WLAN card........................................................................................................................................................................16
Removing the Wireless Local Area Network (WLAN) card...................................................................................16
Installing the WLAN Card...........................................................................................................................................17
Coin cell battery................................................................................................................................................................ 17
Removing the coin cell battery..................................................................................................................................17
Installing the coin cell battery....................................................................................................................................18
3 Technology and components........................................................................................................................ 19
Power adapter...................................................................................................................................................................19
Processors......................................................................................................................................................................... 19
Kaby Lake — 7th Generation Intel Core processors............................................................................................. 20
Identifying processors in Windows 10..................................................................................................................... 20
Contents
3
Verifying processor usage in task manager............................................................................................................ 20
Verifying processor usage in resource monitor....................................................................................................... 21
Chipset.............................................................................................................................................................................. 22
Identifying chipset in device manager on Windows 10..........................................................................................22
Memory features..............................................................................................................................................................23
Verifying system memory in setup.................................................................................................................................23
Verifying system memory ...............................................................................................................................................23
Windows 10.................................................................................................................................................................23
Testing memory using ePSA........................................................................................................................................... 23
Display................................................................................................................................................................................24
Display options............................................................................................................................................................24
Identifying display adapter........................................................................................................................................ 24
Changing the screen resolution................................................................................................................................24
Connecting to external display devices...................................................................................................................25
Camera features...............................................................................................................................................................25
Identifying the camera in Device Manager on Windows 10..................................................................................25
Starting the camera...................................................................................................................................................25
Starting the camera application............................................................................................................................... 25
Hard drive..........................................................................................................................................................................26
Storage options.......................................................................................................................................................... 26
Identifying the storage device in the BIOS............................................................................................................. 26
Identifying storage device in Windows 10............................................................................................................... 27
USB features.....................................................................................................................................................................27
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)........................................................................................................... 27
Speed...........................................................................................................................................................................27
Applications.................................................................................................................................................................28
Compatibility...............................................................................................................................................................29
HDMI 1.4............................................................................................................................................................................29
HDMI 1.4 Features......................................................................................................................................................29
Advantages of HDMI................................................................................................................................................. 29
4 Technical specications................................................................................................................................31
System information...........................................................................................................................................................31
Processor.......................................................................................................................................................................... 32
Memory............................................................................................................................................................................. 32
Video..................................................................................................................................................................................32
Audio..................................................................................................................................................................................32
Communication................................................................................................................................................................ 33
Expansion bus...................................................................................................................................................................33
Ports and connectors...................................................................................................................................................... 33
Display............................................................................................................................................................................... 34
Keyboard........................................................................................................................................................................... 34
Touchpad...........................................................................................................................................................................35
Camera..............................................................................................................................................................................35
Storage..............................................................................................................................................................................35
Battery...............................................................................................................................................................................35
AC adpter..........................................................................................................................................................................36
4
Contents
Contactless smart card................................................................................................................................................... 36
Physical dimension........................................................................................................................................................... 37
Environmental................................................................................................................................................................... 37
5 System setup...............................................................................................................................................38
Boot menu........................................................................................................................................................................ 38
Navigation keys................................................................................................................................................................ 39
System setup options......................................................................................................................................................39
General screen options..............................................................................................................................................39
System Conguration screen options..................................................................................................................... 40
Video screen options................................................................................................................................................. 42
Security screen options.............................................................................................................................................43
Secure Boot screen options......................................................................................................................................44
Intel Software Guard Extensions screen options................................................................................................... 45
Performance screen options.................................................................................................................................... 45
Power Management screen options........................................................................................................................46
POST Behavior screen options.................................................................................................................................47
Manageability screen options................................................................................................................................... 48
Virtualization support screen options............................................................................................................................49
Wireless screen options...................................................................................................................................................49
Maintenance screen options...........................................................................................................................................49
System Log screen options............................................................................................................................................ 50
Updating the BIOS ......................................................................................................................................................... 50
System and setup password........................................................................................................................................... 51
Assigning a system password and setup password................................................................................................51
Deleting or changing an existing system and/or setup password........................................................................ 51
6 Troubleshooting........................................................................................................................................... 53
Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................................................................................53
Running the ePSA diagnostics.................................................................................................................................53
Device status lights..........................................................................................................................................................53
Battery status lights.........................................................................................................................................................54
Real Time Clock (RTC) reset..........................................................................................................................................54
7 Contacting Dell............................................................................................................................................ 56
Contents
5
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear dierently than shown in this document.
Before working inside your computer
1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.
2 Turn o your computer.
3 If the computer is connected to a docking device (docked), undock it.
4 Disconnect all network cables from the computer (if available).
CAUTION
: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Close the display and turn the computer upside-down on a at work surface.
NOTE
: To avoid damaging the system board, you must remove the main battery before you service the computer.
7 Remove the base cover.
8 Remove the main battery.
9 Turn the computer top-side up.
10 Open the display.
1
6 Working on your computer
11 Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the
display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
12 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Turning o your computer — Windows 10
CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your
computer.
1 Click or tap .
2
Click or tap and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.
After working inside your computer
After you complete any replacement procedure, ensure that you connect external devices, cards, and cables before turning on your
computer.
CAUTION
: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2 Connect any telephone or network cables to your computer.
CAUTION
: To connect a network cable, rst plug the cable into the network device and then plug it into the
computer.
3 Replace the battery.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
Working on your computer
7
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Recommended tools
The procedures in this document require the following tools:
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Plastic scribe
Battery cover
Removing the battery cover
1 Follow the procedure in Before working inside your computer.
2 To remove the battery cover:
a Slide the release latch towards the unlock icon to release the battery cover [1].
b Slide and lift the battery cover to remove it from the computer [2].
Installing the battery cover
1 Slide the battery cover into its slot until it clicks into place.
2 Follow the procedure in After working inside your computer.
2
8 Removing and installing components
Battery
Removing the battery
1 Follow the procedure in Before working inside your computer.
2 Remove the battery cover.
3 To remove battery:
a Slide the release latch towards from the unlock icon to unlock the battery[1].
b Lift and remove the battery from the computer [2].
Installing the battery
1 Slide the battery into its slot until it clicks into place.
2 Install the battery cover.
3 Follow the procedure in After working inside your computer
Hard drive
Removing the hard drive
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
3 To remove hard drive:
a Remove the M3.0x3.0 screws that secure the hard drive to the computer [1].
b Lift the hard drive latch to release the hard drive [2].
c Slide and lift the hard drive from the computer [3].
Removing and installing components
9
4 Remove the M3.0x3.0 screws that secure the hard drive. Lift the hard drive from the bracket.
Installing the hard drive
1 Replace the M3.0x3.0 screws to secure the hard drive to the hard drive bracket.
2 Insert the hard drive into its slot in the computer.
3 Replace the M3.0x3.0 screws to secure the hard drive to the computer.
4 Install the:
a battery
b battery cover
5 Follow the procedure in After working inside your computer.
10
Removing and installing components
Keyboard
Removing the keyboard
1 Follow the procedures in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c hard drive
3 To remove keyboard cable:
a Disconnect the keyboard cables from the system board [1, 2]
4 Using plastic scribe pry the keyboard trim from the bottom and work along the top edge and remove it from the computer [1, 2, 3, 4].
5 To remove the keyboard:
a Remove the M2.0x2.5 screws that secure the keyboard to the computer [1].
Removing and installing components
11
b Lift and slide the keyboard to remove it away from the computer [2, 3].
Installing the keyboard
1 Press and align the keyboard to its compartment.
2 Replace the screws to secure the keyboard to the computer.
3 Slide the keyboard trim and align it to its position on the computer. Ensure that the keyboard trim clicks into its place
4 Connect the keyboard data cables to the system board.
NOTE
: Ensure that you fold the keyboard data cable in perfect alignment.
5 Install the:
a hard drive
b battery
c battery cover
6 Follow the procedure in After working inside your computer.
Base cover
Removing the base cover
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
3 To remove base cover:
a Remove the M2.5X5.0 screws that secure the base cover to the computer [1].
b Slide and lift the base cover away from the computer [2].
12
Removing and installing components
Installing the base cover
1 Slide the base cover to align with the screw holes on the computer.
2 Replace the M2.5X5.0 screws to secure the base cover to the computer.
3 Install the:
a battery
b battery cover
4 Follow the procedure in After working inside your computer.
Memory module
Removing the primary memory module
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
3 To remove primary memory module:
a Pry the retention clips away from the memory module until it pops up.
b Lift the memory module and remove it from the computer.
Removing and installing components
13
Installing the primary memory module
1 Insert the memory module into the memory socket.
NOTE
: Install either two or four memory modules in the memory module slots to ensure optimum system performance.
Installing one or three memory modules lead to system performance issues.
2 Press the clips to secure the memory module to the system board.
3 Install the:
a base cover
b battery
c battery cover
4 Follow the procedure in After working inside your computer.
Removing the secondary memory module
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c hard drive
d keyboard
3 To remove the secondary memory module:
a Remove the screw that secures the memory shield [1].
b Lift and remove the memory shield from the computer [2].
c Pry the retention clips away from the memory module until it pops up [3].
d Lift the memory module and remove it from the computer [4].
14
Removing and installing components
Installing the secondary memory module
1 Insert the memory module into the memory socket.
2 Press the clips to secure the memory module to the system board.
3 Place the memory shield in its original position on the memory module and tighten the screw to secure it to the computer.
4 Install the:
a keyboard
b hard drive
c battery
d battery cover
5 Follow the procedure in After working inside your computer.
WWAN card
Removing Wireless Wide Area Network (WWAN) card
NOTE
: Depending on the conguration you choose, you may or may not have WWAN
card.
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
3 To remove the WWAN card:
a Disconnect and unroute the antenna cables connected to the WWAN card [1].
b Remove the M2.0x3.0 screw that secures the WWAN card to the computer [2].
c Remove the WWAN card from the computer [3].
Removing and installing components
15
Installing the WWAN card
NOTE
: Depending on the conguration you choose, you may or may not have WWAN
card.
1 Slide the WWAN card to the WWAN card slot.
2 Replace the M2.0x3.0 screw to secure the WWAN card to the computer.
3 Route the antenna cables through the routing channels and connect them to the WWAN card.
4 Install the:
a base cover
b battery
c battery cover
5 Follow the procedure in After working inside your computer.
WLAN card
Removing the Wireless Local Area Network (WLAN) card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
3 To remove the WLAN card from the computer:
a Remove the M2.0x3.0 screw that secures the WLAN card to the computer [1].
b Remove the shield that secures the antenna cables [2].
c Disconnect and un-route the antenna cables connected to the WLAN card and remove the WLAN card from the computer [3,4].
16
Removing and installing components
Installing the WLAN Card
1 Insert the WLAN card in its slot on the computer.
2 Route the antenna cables through the routing channel and connect them to the WLAN card.
3 Align the shield and tighten the M2.0x3.0 screw to secure the WLAN card to the computer.
4 Install the:
a base cover
b battery
c battery cover
5 Follow the procedures in After working inside your computer.
Coin cell battery
Removing the coin cell battery
1 Follow the procedures in Before working inside your computer.
2 Remove the:
a battery cover
b battery
c base cover
3 To remove coin cell battery:
a Disconnect the coin cell battery cable from the computer [1].
b Pry and lift the coin cell battery from the computer [2].
Removing and installing components
17
Installing the coin cell battery
1 Replace the coin cell battery in its slot on the computer.
2 Connect the coin cell battery cable to the comupter.
NOTE
: Ensure that the coin cell battery cable does not protrude outside its compartment.
3 Install the:
a base cover
b battery
c battery cover
4 Follow the procedure in After working inside your computer.
18
Removing and installing components
Technology and components
This chapter details the technology and components available in the systems.
Topics:
• Power adapter
• Processors
• Chipset
• Memory features
• Verifying system memory in setup
• Verifying system memory
• Testing memory using ePSA
• Display
• Camera features
• Hard drive
• USB features
• HDMI 1.4
Power adapter
This laptop is shipped with 240 W power adapters.
WARNING
: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then
pull rmly but gently to avoid damaging the cable.
WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary among
countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause re or
equipment damage.
Processors
Latitude 7720 is shipped with any of the following processors:
7th generation processors (KabyLake)
• Intel Core Xeon E3-1535M v6 (Quad Core Xeon 3.10GHz, 4.20GHz Turbo, 8MB 45W)
• Intel Core Xeon E3-1505M v6 (Quad Core Xeon 3.00GHz, 4.00GHz Turbo, 8MB 45W)
• Intel Core i7-7920HQ (Quad Core 3.10GHz, 4.10GHz Turbo, 8MB 45W)
• Intel Core i7-7820HQ (Quad Core 2.90GHz, 3.90GHz Turbo, 8MB 45W)
• Intel Core i7-7700HQ (Quad Core 2.80GHz, 3.80GHz Turbo, 6MB 45W)- non vPro
• Intel Core i5-7440HQ (Quad Core 2.80GHz, 3.80GHz Turbo, 6MB 45W)
• Intel Core i5-7300HQ (Quad Core 2.50GHz, 3.50GHz Turbo, 6MB 45W)
6th generation processors (SkyLake)
• Intel Core Xeon E3-1575M v5 (Quad Core Xeon 3.00GHz, 3.90GHz Turbo, 8MB 45W)
• Intel Core Xeon E3-1545M v5 (Quad Core Xeon 2.90GHz, 3.80GHz Turbo, 8MB 45W)
3
Technology and components 19
• Intel Core i7-6920HQ (Quad Core 2.90GHz, 3.80GHz Turbo, 8MB 45W)
• Intel Core i7-6820HQ (Quad Core 2.70GHz, 3.60GHz Turbo, 8MB 45W)
NOTE: The clock speed and performance varies depending on the workload and other variables.
Kaby Lake — 7th Generation Intel Core processors
The 7th Gen Intel Core processor (Kaby Lake) family is the successor of 6th generation processors (Skylake). It's main features include:
• Intel 14nm Manufacturing Process Technology
• Intel Turbo Boost Technology
• Intel Hyper Threading Technology
• Intel Built-in Visuals
• Intel HD graphics - exceptional videos, editing smallest details in the videos
• Intel Quick Sync Video - excellent video conferencing capability, quick video editing and authoring
• Intel Clear Video HD - visual quality and color delity enhancements for HD playback and immersing web browsing
• Integrated memory controller
• Intel Smart Cache
• Optional Intel vPro technology (on i5/i7) with Active Management Technology 11.6
• Intel Rapid Storage Technology
NOTE
: Windows 7 and 8 are not supported by systems with 7
th
generation processors
Identifying processors in Windows 10
1 Type Device Manager in Ask me anything eld.
The iDevice Manager window is displayed.
2 Click Processor.
The processor information is displayed.
Figure 1.
Verifying processor usage in task manager
1 Right click on the desktop.
2 Select Start Task Manager.
The Windows Task Manager window is displayed.
3 Click the Performance tab in the Windows Task Manager window.
20
Technology and components
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Dell Inspiron 7720 Owner's manual

Inspiron 7720
Dell
Brand
Dell
Model
Inspiron 7720
Category
Notebooks
Type
Owner's manual
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