Alcatel OmniPCX 2412 User manual

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NOTES

___________________________________________________

For any assistance please contact USP IT Services by dialling 30000

ALCATEL 2412 ANALOGUE TELEPHONE

U S E R G U I D E

For any assistance please contact USP IT Services by dialling 30000

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CODE SUMMARY TABLE

MAKING AN EXTERNAL CALL

1. Lift Handset

2. Dial 9 for an outside line

3. Dial desired phone number

MAKING AN INTERNAL CALL AROUND CAMPUS

1. Lift Handset

2. Dial the extension number

CALLING THE OPERATOR

1. Lift Handset

2. Dial 0

TRANSFERRING A CALL

You have a call in progress and you wish to transfer the call to

another extension;

1. Press the Recall key

2. Dial the destination extension number

3. Replace handset to transfer the call

Note: You can announce your call by waiting for the destination

extension to answer before replacing the handset to complete

the transfer.

REDIAL

If you wish to dial the last number you called again;

1. Lift Handset

2. Dial #1

FEATURE DESCRIPTION CODE

Outside Line Access 9

Operator 0

Voicemail

ÀÀ

Redial #1

Callback 5

Group Pickup À 6

Directed Pickup #6

Call Park Recall À 7

Conference Call Recall 3

Personal Directory Programming À 95

Personal Directory Access À 5

Cancel All Forwards À 00

Forward All À 01

Forward on Busy À 02

Forward on No Answer À 03

Forward on Busy & No Answer À 04

CALLS

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PROGRAMMING YOUR PERSONAL DIRECTORY

Your personal directory allows you to store internal or external

numbers under each of the 12 keys of the numeric keypad of

your phone.

.

The directory is programmed as follows:

1. Lift handset

2. Dial À 95

3. Select a key and enter the number (internal or outside) to

be stored.

4. Replace Handset to validate.

DIALLING FROM YOUR PERSONAL DIRECTORY

To call a programmed number;

1. Lift Handset

2. Dial À 5

3. Select the key your number is stored in

The stored number will then be dialled

CALLBACK

You call an internal number and get a busy tone. The System

assistant then gives you the option of "placing a callback" - being

called back automatically when that extension is available.

1. Dial 5 when prompted

2. Replace Handset.

To cancel the callback request, dial the extension number that

was busy and hang up, or follow the voice message instructions.

GROUP CALL PICKUP

When you hear a phone ringing in another office or where no-

one can answer, you can answer the call on your own phone if

the phone belongs to the same pickup group as your own:

1. Lift Handset

2. Dial À 6

DIRECTED CALL PICKUP

When you hear a phone ringing which does not belong to your

pickup group, you can answer the call by the following:

1. Lift Handset

2. Dial # 6

3. Dial the extension number of the ringing phone

BUSINESS ACCOUNT CODE (Toll Call PIN Number)

To obtain access to toll barred numbers (i.e. calls to Vodafone

numbers or National calls) use your Business Account Code;

1. Lift handset

2. Dial # 2

3. Enter your (4 digit) Business Account Code

4. Dial desired phone number

FOR YOUR CONVENIENCE

CALLS

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CONFERENCE CALL

When talking with one party, to introduce a second party and

create a three-way conversation;

1. Press the Recall key

The first caller is placed on hold

2. Dial the extension/number of the additional party

Once the second party has answered, and you are ready

to conference all parties

3. Press Recall then dial 3

Note: If you hang up during a conference, the other two

correspondents will be in direct contact

PARKING A CALL (on your phone)

You have a caller you wish to place on hold on your own

extension;

1. Dial Recall then À 7

The call is now placed on hold on your extension, the

caller will hear hold music

2. To retrieve the parked call, dial Recall then À 7

Note: If a call is parked for more than a preset period of time, it is

automatically returned to the original extension the call was

parked from.

PARKING A CALL (on another extension)

You have a caller you wish to place on hold on another

extension;

1. Dial À 7

2. Enter the extension number where you want to park the

call.

The call is now placed on hold on your extension, the

caller will hear hold music

3. To retrieve the parked call, dial À 7 then the extension

number the call was parked on.

FOWARDING YOUR PHONE

Diverting calls to another number;

1. Lift Handset

2. Dial the “Forwarding Code”

3. Enter the destination number calls are to be diverted to

4. Replace Handset

Forwarding Codes

Forward Immediate À 01

Forward on Busy À 02

Forward on No Answer À 03

Forward on Busy & No Answer À 04

Note: You can continue to make calls

To cancel, dial À 00

FOWARDING YOUR PHONE TO VOICEMAIL

To forward your calls to voice mail

1. Lift handset

2. Dial Forwarding Code (see table above)

3. Dial 32999

4. Replace Handset

To cancel, dial À 00

ACCESSING VOICE MAIL ON SITE

To access your Voicemail;

1. Lift Handset

Dial À À

Follow voice prompts

ACCESSING VOICE MAIL OFFSITE

To access your Voicemail when you are off campus;

1. Dial 323-2999

Enter your extension number

Follow voice prompts

CALLS

FOR YOUR CONVENIENCE

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