AT&T 89-4005-00 User manual

DRAFT 10/07/04

Please also read

Part 1 — Important

Product Information

USER’S MANUAL

Part 2

AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.

DRAFT

10/07/04

Two-Line Speakerphone with

Caller ID/Call Waiting 992

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page II

AT&T and the Globe Design are

trademarks of AT&T Corp., licensed to

Advanced American Telephones.

Printed in China. Issue 1AT&T 10/04

Visit us at www.telephones.att.com

DRAFT 10/07/04

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page III

DRAFT 10/07/04

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page IV

PRODUCT OVERVIEW ..............1

BEFORE YOU BEGIN ...................2

Parts List..................................................2

Tools Needed.........................................2

Glossary...................................................3

Audible Signals .......................................4

INSTALLATION...............................5

Battery Installation................................5

Table/Desk Installation.........................6

Wall Installation.....................................9

Switchable Data Port.........................11

Headset Jack.........................................11

MENU OPERATION ...................12

Menu Structure ...................................13

Rapid Scroll...........................................13

FEATURE SETUP.........................14

Turn Auto Speaker On or Off ........14

Set a Primary Line..............................14

Turn Automatic Line Selection

On or Off.........................................15

Set Preferred Mode ...........................16

Set the Time and Date......................17

Turn Screen Backlight On or Off ....18

Set the Scroll Rate..............................18

Turn COVM Indicator On or Off

for Each Lin .....................................19

Turn NEW CALL Light Off..............20

Program Home and Local

Area Codes......................................21

Set Call History...................................22

Choose How to Store Repeat Calls

in Call History.................................23

Turn Caller ID with Call Waiting

On or Off.........................................24

Set the Display Language..................24

TELEPHONE OPERATION....25

Make, Answer or End a Call............25

Switch Between Handset, Headset

and Speakerphone..........................26

Timer .....................................................27

Volume...................................................27

Redial......................................................28

Auto Redial...........................................29

Hold........................................................30

Switch Between Lines

During a Call....................................30

Mute .......................................................31

Flash........................................................31

Conference Calls ................................31

Low Battery Indicator .......................32

Lights and What They Mean ............32

ONE TOUCH OPERATION....33

Store a Number in a One Touch

Location ............................................34

View a One Touch Entry ..................35

Dial a One Touch Number ..............36

Erase a One Touch Number............36

DIRECTORY OPERATION......37

Menu Structure ...................................37

Store a Name and Number

in the Directory..............................38

Review Directory Entries.................40

Edit a Directory Entry.......................40

Dial a Number from the

Directory..........................................42

Remove a Name and Number

from the Directory........................42

CALLER ID.......................................43

Caller ID Display.................................44

Call Waiting ..........................................45

Display Screen Messages ..................45

Message Waiting and

NEW CALL Light...........................46

Call History..........................................46

Remove Calls from Call History....48

Dial a Number from Call History...49

Save a Name and Number from

Call History to the Directory ....50

Save a Number from Call History

in a One Touch Location..............51

i

CONTENTS

DRAFT 10/07/04

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page i

DEFAULT SETTINGS ................52

GENERAL PRODUCT

CARE....................................................53

TECHNICAL

SPECIFICATIONS........................54

IN CASE OF DIFFICULTY......55

INDEX.................................................58

ii

CONTENTS

DRAFT 10/07/04

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page ii

This AT&T Two-Line Speakerphone with Caller ID/Call Waiting 992 can be used

with one or two incoming telephone lines and features a speakerphone for

hands-free use. It is hearing-aid compatible and can also be used hands-free

with a two-band 2.5 mm headset (purchased separately). This phone can be

used on a desk or mounted on a wall and does not require AC power for basic

operation when a fresh 9V alkaline battery is installed.

The 992 has a switchable data port for connecting the phone to another

device such as a fax machine or modem. This phone has a Caller ID feature

which supports Caller ID with Call Waiting service. (Caller ID services are

subscriber services available from many local telephone companies for a fee.)

The backlit screen display allows you to view information on the screen even

in low light conditions. The 992 also features a 24-number memory for faster

dialing and has a directory which can store up to 100 additional numbers with

names.

This User’s Manual contains detailed instructions for installing, programming

and operating your AT&T Two-Line Speakerphone with Caller ID/Call Waiting

992. Please be sure to follow the directions carefully.

1

PRODUCT OVERVIEW

DRAFT 10/07/04

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 1

Parts List

Your box should include:

Tools Needed

You will also need the following to install your phone:

• 9V alkaline battery

2

BEFORE YOU BEGIN

DRAFT 10/07/04

Power

adapter

Handset

Base unit with desk wedge attached

This User’s

Manual

Quick

Start

Guide

Coiled

handset cord

Seven-foot black line cord (4-connector)

Seven-foot clear line cord (2-connector)

Eight-inch line cord

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 2

DRAFT 10/07/04

3

BEFORE YOU BEGIN

Glossary

Caller ID: Caller Identification is a subscriber service available from most

local telephone companies for a fee. When you subscribe to Caller

Identification, you can see who’s calling before you answer the phone if you

and the caller are both in areas offering Caller ID service with compatible

equipment.

Caller ID with Call Waiting: This is a single, combined subscriber service

which may be available from your local telephone company. If you subscribe

to this service, you can use your 992 telephone to see who’s calling even

while you are on another call (as long as your caller is in an area with Caller

ID service and both telephone companies use compatible equipment).

COVM: Central Office Voice Mail is a subscriber voice message service

which may be available from your local telephone company. This service may

be called by another name in your area (e.g., Call Answering).

Home Area Code: This is the area code for your telephone number. Most

users simply dial the seven digits of a phone number to make a call within

their own area code and 11 digits outside of their area code. If this applies

to you, enter your own area code into the unit as the Home Area Code.

After programming, if you receive a call from within your Home Area Code,

the screen will display the seven digits of the phone number.

You may, however, live in a region where for calls within your own area code,

you must dial 10 digits (that is, the area code and phone number). If this

applies to you, enter “000” for the Home Area Code and enter your area

code as a Local Area Code. After programming, if you receive a call from

within your area code, the screen displays the 10 digits of the phone number.

Be sure to follow the directions under “Program Home and Local Area

Codes” on page 21 during Feature Setup.

Local Area Code: Most users dial 11 digits to make calls outside their

own area codes. If this applies to you, you do not need to program any Local

Area Codes.

However, if you dial only 10 digits to make calls to some areas outside your

own area code (without dialing “1”), then program these Local Area Codes

into the phone. Up to four Local Area Codes can be programmed. After

programming, if you receive a call from one of these Local Area Codes, the

screen displays the 10 digits of the phone number. See “Program Home and

Local Area Codes” on page 21 for instructions.

Navigation buttons: These are the buttons used when programming

your 992 phone and for scrolling through feature options (

E, +,

-, >, <).

Primary Line: This is the line on your phone you designate to be selected

automatically when you lift the handset, press

K, or press h.

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 3

DRAFT 10/07/04

Audible Signals

WHEN YOU HEAR: IT MEANS:

A long, low frequency buzz, An error has occurred. Try the

repeating (error tone) operation again.

Three, ascending tones The operation was successful.

(confirmation tone)

Three beeps You have reached the minimum

or maximum volume setting.

A short ring This phone is off hook and you

have a new incoming call on the

other line.

4

BEFORE YOU BEGIN

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 4

DRAFT 10/07/04

Battery Installation

Before using the telephone, install a 9V alkaline battery (not included). In

case of a power failure, you will be able to use the phone normally if a fresh

9V alkaline battery is installed, but Caller ID information will not be displayed.

This phone has a Memory Loss Protection feature and will store your Caller

ID information, memory and programmed settings until power is restored.

When battery power is low, BATT shows on the display to alert you. Replace

the battery promptly.

CAUTION: Always disconnect all cords before installing a

new battery.

1 Remove the label covering the display screen.

2 Turn the telephone upside down.

3 You may want to remove the desk wedge for easier access to the

battery cover. Push down on the tabs with your thumbs, and lift

the wedge up and away from the phone.

4 Press on the tab and pull to remove the battery cover. Insert one

new 9V alkaline battery (not included) following the polarity

markings in the battery compartment.

5 Replace the battery compartment cover.

6 If you are wall mounting the phone turn to “Wall Installation”

beginning on page 9.

— OR —

If you are using your phone on a table or desk, turn to “Table/Desk

Installation” beginning on page 6.

9V ALKALINE

BATTERY

9V ALKALINE

BATTERY

5

INSTALLATION

Polarity

markings

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 5

Table/Desk Installation

1 Attach the desk wedge.

If the desk wedge is not already attached, slide the tabs into the

holes as shown. Snap the wedge onto the base.

2 Connect the line cord(s) to the telephone and your modular

wall jack(s).

• If you have a single two-line wall jack, use only the black

(4-connector) line cord. Plug one end into the jack labeled

L1 OR L1/L2 on the back of the telephone. Plug the other

end into the wall jack. Make sure the cord snaps firmly into

place at both ends.

6

INSTALLATION

DRAFT 10/07/04

Black telephone

line cord

Two-line modular

wall jack

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 6

• If you have two one-line wall jacks, use both long line cords.

For this installation option it does not matter which line cord

you use for each line. Insert one end of the first cord into the

jack labeled L1 OR L1/L2 on the back of the phone. Then,

plug the other end into the wall jack for Line 1. Insert one end

of the other cord into the jack on the back of the phone labeled

L2. Then, plug the other end into the wall jack for Line 2. Make

sure the cords snap firmly into place at both ends.

3 Connect the handset to the telephone.

Plug the coiled handset cord into the handset jack on the left side of

the phone. Plug the other end of the coiled cord into the handset,

then hang up.

continued on page 8

7

INSTALLATION

DRAFT 10/07/04

Telephone

line cord

Telephone line cord

Modular

wall jack

for Line 2

Modular

wall jack

for Line 1

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 7

Table/Desk Installation

continued from page 7

4 Connect the power cord.

CAUTION: Use only the power cord supplied

with this phone. If you need a replacement cord, call

1 800 222-3111.

Fit the power cord behind the strain relief tab. Then plug the smaller

end of the power cord into the jack labeled POWER on the back

of the phone. Plug the power adapter into a standard electrical

outlet not controlled by a wall switch.

5 Check for dial tone.

Press L, then lift the handset or press S and listen for a

dial tone. Then press l and listen for a dial tone. If you do not

hear a dial tone, see IN CASE OF DIFFICULTY beginning on page 55.

6 Confirm Lines 1 and 2.

Press L and call one of your phone numbers. If you hear a busy

signal, you called Line 1. If you hear a ringing signal in the receiver,

then you called Line 2.

8

INSTALLATION

DRAFT 10/07/04

Power

cord

POWER

jack

Strain

relief tab

Power

adapter

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 8

9

INSTALLATION

DRAFT 10/07/04

Wall Installation

1 Remove the desk wedge.

If the desk wedge is attached, remove it following the directions in

“Battery Installation” beginning on page 5. Store wedge in a safe

place in case you use this phone on a table or desk in the future.

2 Reverse the handset tab.

Hold down the switchhook, and slide the tab up and out of its slot.

Turn the tab so that the end with the “hook” is up, then insert the

tab back into its slot.

3 Connect the power cord to the phone.

Fit the power cord behind the strain relief tab. Then plug the smaller

end of the power cord into the jack labeled POWER on the back

of the phone.

4 Connect the handset to the telephone.

Plug the coiled handset cord into the handset jack on the left side of

the phone. Plug the other end of the coiled cord into the handset,

then hang up.

continued on page 10

POWER

jack

Strain

relief tab

Figure 1 Figure 2 Figure 3

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 9

10

INSTALLATION

DRAFT 10/07/04

Table/Desk Installation

continued from page 9

5 Connect the line cord(s) to the telephone and your

modular wall jack(s).

• If you have a single two-line wall jack, use only the short

line cord. Plug one end into the jack labeled L1 OR L1/L2

on the back of the telephone. Place the cord in the channel

under the phone as shown. Plug the other end into the wall

jack. Make sure the cord snaps firmly into place. Then, place

the phone on the wall jack mounting studs and pull down until

it is held securely.

• If you have two separate one-line wall jacks, use two

line cords (the short cord and one of the long cords). Plug one

end of the short cord into the jack labeled L1 OR L1/L2 on

the back of the telephone. Plug one end of a long cord into the

jack labeled L2 on the back of the phone. Place the cords in

the channels under the phone as shown. Plug the free end of

the line cord for Line 1 into the Line 1 wall jack. Plug the free

end of the line cord for Line 2 into the Line 2 wall jack. Make

sure the cords snap firmly into place at both ends. Then, place

the phone on the Line 1 wall jack mounting studs and pull until

it is held securely.

Two-line

modular

wall jack

Modular

wall jack

for Line 2

Modular

wall jack

for Line 1

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 10

6 Plug the power adapter into an AC outlet not controlled by

a wall switch.

7 Follow Steps 5 and 6 in “Table/Desk Installation” on page 8.

Switchable Data Port

If you want to connect another device (such as a modem or fax machine)

to the wall jack, you can use the jack on the phone labeled DATA . You

can set the data port to use Line 1 or 2. Set the DATA SELECT switch

located on the back of the phone to L1 or L2. A call picked up at another

extension on the line used by the data port may interrupt a fax, modem or

message transmission.

Headset Jack

¥

NOTE: A 9V alkaline battery MUST be installed for the headset to work

correctly in all conditions.

You can use this phone hands-free when you install any AT&T two-band

2.5 mm headset, or other compatible, electronically isolated headset.

Headsets must be purchased separately and are available by calling Customer

Service at 1 800 222–3111. For best results use an AT&T two-band

2.5 mm headset.

Make sure the headset is firmly plugged into the headset jack under the

rubber flap on the right side of the phone. You will hear an error tone if

you press h when the headset is not plugged in.

11

INSTALLATION

DRAFT 10/07/04

Data port

DATA SELECT

switch

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 11

Feature setup, memory programming and some individual

feature operations for the 992 use menus shown in the

screen display. Use the navigation buttons (<, >, +, -,

E) to begin, end and move through menu operations

(for example, feature setup).

• Press E to activate a menu operation. The

first menu item for this topic or data will appear

in line four of the screen. For example, the

screen displays:

¥

NOTE: If you do not press a key to continue

menu operations within 25 seconds, the telephone

automatically exits the menu.

• When x is displayed on screen, you can press

- or + repeatedly to move through the menu.

• Press E to choose the menu item currently

displayed. This may be a lower level menu,

an action, or a feature settings screen. For

example:

• When () is displayed on screen, you can press

> or < to scroll through setting choices.

• Press - or E to store the setting and show

the next option for the feature currently displayed.

When you successfully change a setting, you will

hear a confirmation tone.

• To return to the main menu, press - or + until

the screen display includes MAIN MENU. Then

press E.

• To exit Feature Setup, press and hold E.

¥

NOTE: If you hear an error tone, repeat the steps to

program the feature.

PHONEXSETTINGS

()HLineH1

PRIMARYXLINEHHHx

FEATUREHSETUP

ONE TOUCHXHHHHx

12

MENU OPERATION

DRAFT 10/07/04

MENU OPERATION

j

jj

i

ii

k

kk

o

oo

m

mm

Menu item

Menu topic or data

Menu indicator

Menu

Current Setting

Feature

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 12

Menu Structure

Use the menu to set the values for the 992 features.

Access the menu by pressing E when the phone is

idle. The menu for Feature Setup is below.

ONE TOUCH

PROGRAM

VIEW

AUTO SPEAKER

MAIN MENU

PHONE SETTINGS

PRIMARY LINE

ALS ON/OFF

PREFERRED MODE

TIME/DATE

LCD BACKLIGHT

SCROLL RATE

MAIN MENU

Rapid Scroll

You can scroll through menu items or setting choices

more quickly using this feature. Press and hold the desired

scroll button (+, -, > or <). The screen will scroll

through your choices at the rate you program during

Feature Setup. See “Set the Scroll Rate” on page 18 for

programming instructions.

13

MENU OPERATION

DRAFT 10/07/04

i

ii

k

kk

o

oo

m

mm

VOICE MESSAGES

L1 COVM ON/OFF

L2 COVM ON/OFF

L1 LIGHT OFF

L2 LIGHT OFF

MAIN MENU

CALLER ID

AREA CODES

CALL HISTORY

REPEAT CALLS

CID-CALL WAIT

MAIN MENU

LANGUAGE

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 13

Turn Auto Speaker On or Off

Choose whether pressing a One Touch button while the

phone is on hook automatically initiates a One Touch call

or displays the One Touch number without dialing the call.

If you want to automatically dial the One Touch numbers

by pressing a One Touch button without taking the phone

off hook first, set Auto Speaker to On. If you want to view

One Touch numbers on screen by pressing a One Touch

button while the phone is on hook, set Auto Speaker to

Off. This phone comes with Auto Speaker turned Off.

See ONE TOUCH OPERATION beginning on page 33 for

details about One Touch calls.

1 Press E to begin feature setup.

2 Press E again. The screen display includes

ONE TOUCH and PROGRAM.

3 Press - until the screen display includes AUTO

SPEAKER and the current setting.

4 Press < or > to toggle between Off and On.

5 When the desired setting is shown, press - or

E to save your choice. The screen display

includes MAIN MENU.

6 Press and hold E to return to the idle

screen.

Set a Primary Line

1 Press E to begin feature setup.

2 Press - until the screen display includes PHONE

SETTINGS.

3 Press E. The screen display includes

PRIMARY LINE and the current setting.

4 Press < or > to toggle between Line 1 and

Line 2.

5 When the line you wish to set as primary is

displayed, press - or E to save the setting.

The screen display includes ALSXON/OFF.

7 Proceed to Step 5 on page 15 to set the next

feature (Automatic Line Selection).

— OR —

Press and hold E to return to the idle screen.

14

FEATURE SETUP

DRAFT 10/07/04

FEATURE SETUP

j

jj

i

ii

k

kk

o

oo

j

jj

i

ii

k

kk

o

oo

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 14

Turn Automatic Line Selection

On or Off

When this feature is turned on and you go off hook, the

phone automatically connects you to a line even without

pressing a LINE button. Lines have priority in this order:

ringing primary, ringing non-primary, idle primary, idle

non-primary and busy primary.

1 Press E to begin feature setup.

2 Press - until the screen display includes PHONE

SETTINGS.

3 Press E. The screen display includes

PRIMARY LINE.

4 Press - until the screen display includes ALS

ON/OFF and the current setting.

5 Press < or > to toggle between On and Off.

6 When the correct setting is shown, press - or

E to save the setting. The screen display

includes PREFERRED MODE.

7 Proceed to Step 5 on page 16 to set the next

feature (Preferred Mode).

— OR —

Press and hold E to return to the idle screen.

15

FEATURE SETUP

DRAFT 10/07/04

FEATURE SETUP

j

jj

i

ii

k

kk

o

oo

0992_CIB_1ATT_100704 10/6/2004 11:22 PM Page 15

Page is loading ...

AT&T 89-4005-00 User manual

AT&T 89-4005-00 User manual

Related papers

Other documents