Toshiba PROL550 User manual



ToshibaPersonalComputer

Satellite

MaintenanceManual



TOSHIBACORPORATION



SatelliteL550/ProL550SeriesMaintenanceManual



Copyright

©2009byToshibaCorporation.Allrightsreserved.Underthecopyrightlaws,thismanual

cannotbereproducedinanyformwithoutthepriorwrittenpermissionofToshiba.Nopatent

liabilityisassumedwithrespecttotheuseoftheinformationcontainedherein.

ToshibaPersonalComputerSatelliteMaintenanceManual

FirsteditionMay.2009

Disclaimer

Theinformationpresentedinthismanualhasbeenreviewedandvalidatedforaccuracy.The

includedsetofinstructionsanddescriptionsareaccuratefortheSatelliteSeriesatthetimeofthis

manual'sproduction.However,succeedingcomputersandmanualsaresubjecttochangewithout

notice.Therefore,Toshibaassumesnoliabilityfordamagesincurreddirectlyorindirectlyfrom

errors,omissions,ordiscrepanciesbetweenanysucceedingproductandthismanual.

Trademarks

IBMisaregisteredtrademark,andOS/2andPS/2aretrademarksofIBMCorporation.

Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of

MicrosoftCorporation.

IntelandPentiumareregisteredtrademarks,andSpeedStepisatrademarkofIntelCorporation.

SoundBlasterisaregisteredtrademarkofCreativeTechnologyLtd.

CentronicsisaregisteredtrademarkofCentronicsDataComputerCorporation.

PhotoCDisatrademarkofEastmanKodak.

Allotherpropertiesaretrademarksorregisteredtrademarksoftheirrespectiveholders.

 

SatelliteL550/ProL550SeriesMaintenanceManual iii

Preface

ThismaintenancemanualdescribeshowtoperformhardwareservicemaintenancefortheToshiba

PersonalComputerSatellite,referredtoastheSatelliteSeriesinthismanual.

Theproceduresdescribedinthismanualareintendedtohelpservicetechniciansisolatefaulty

FieldReplaceableUnits(FRUs)andreplacetheminthefield.

SAFETYPRECAUTIONS

Fourtypesofmessagesareusedinthismanualtobringimportantinformationtoyourattention.

Eachofthesemessageswillbeitalicizedandidentifiedasshownbelow.

DANGER: “Danger”indicatestheexistenceofahazardthatcouldresultindeathor

seriousbodilyinjuryifthesafetyinstructionisnotobserved.



WARNING: “Warning”indicatestheexistenceofahazardthatcouldresultinbodily

injuryifthesafetyinstructionisnotobserved.



CAUTION: “Caution”indicatestheexistenceofahazardthatcouldresultinproperty

damageifthesafetyinstructionisnotobserved.



NOTE: “Note”containsgeneralinformationthatrelatestoyoursafemaintenance

service.



Improperrepairofthecomputermayresultinsafetyhazards.Toshibarequiresservicetechnicians

andauthorizeddealersorserviceproviderstoensurethefollowingsafetyprecautionsareadhered

tostrictly.

Besuretofastenscrewssecurelywiththerightscrewdriver.Ifascrewisnotfullyfastened,it

couldcomeloose,creatingadangerofashortcircuit,whichcouldcauseoverheating,

smokeorfire.

IfyoureplacethebatterypackorRTCbattery,besuretouseonlythesamemodelbatteryor

anequivalentbatteryrecommendedbyToshiba.Installationofthewrongbatterycancause

thebatterytoexplode.



SatelliteL550/ProL550SeriesMaintenanceManual

Themanualisdividedintothefollowingparts:

Chapter1 HardwareOverviewdescribestheSatelliteSeriessystemunitandeach

FRU.

Chapter2 TroubleshootingProceduresexplainshowtodiagnoseandresolveFRU

problems.

Chapter3 TestandDiagnosticsdescribeshowtoperformtestanddiagnostic

operationsformaintenanceservice.

Chapter4 ReplacementProceduresdescribestheremovalandreplacementofthe

FRUs.

Appendices Theappendicesdescribethefollowing:



HandlingtheLCDmodule

Boardlayout

Pinassignments

Keyboardscan/charactercodes

Keylayout

Screwtorquelist

Reliability



Conventions

Thismanualusesthefollowingformatstodescribe,identify,andhighlighttermsandoperating

procedures.

Acronyms

Onthefirstappearanceandwhenevernecessaryforclarification,acronymsareenclosedin

parenthesesfollowingtheirdefinition.Forexample:

 ReadOnlyMemory(ROM)

Keys

Keysareusedinthetexttodescribemanyoperations.Thekeytopsymbolasitappearsonthe

keyboardisprintedinboldfacetype.

Keyoperation

 

SatelliteL550/ProL550SeriesMaintenanceManual v

Someoperationsrequireyoutosimultaneouslyusetwoormorekeys.Weidentifysuchoperations

bythekeytopsymbolsseparatedbyaplus(+)sign.Forexample,Ctrl+Pause(Break)means

youmustholddownCtrlandatthesametimepressPause(Break).Ifthreekeysareused,hold

downthefirsttwoandatthesametimepressthethird.

Userinput

Textthatyouareinstructedtotypeinisshownintheboldfacetypebelow:

 DISKCOPYA:B:

Thedisplay

Textgeneratedbythecomputerthatappearsonitsdisplayispresentedinthetypefacebelow:

Formatcomplete

Systemtransferred



 



SatelliteL550/ProL550SeriesMaintenanceManual

TableofContents

Chapter1 HardwareOverview

1.1 Features..............................................................................................................................1-1

1.2 2.5-inchHDD.....................................................................................................................1-9

1.3 DVDSuperMulti(+-RDoubleLayer)............................................................................1-10



1.4 PowerSupply....................................................................................................................1-11



1.5 Batteries............................................................................................................................1-13



1.5.1 MainBattery.......................................................................................................1-13



1.5.2 BatteryChargingControl...................................................................................1-13



1.5.3 RTCBattery.......................................................................................................1-14



Chapter2 TroubleshootingProcedures

2.1 TroubleshootingIntroduction.................................................................................................3

2.2 TroubleshootingFlowchart....................................................................................................4

2.3 PowerSupplyTroubleshooting..............................................................................................9

2.4 DisplayTroubleshooting.........................................................................................……….14

2.5 KeyboardTroubleshooting...................................................................................................17

2.6 ExternalUSBDevicesTroubleshooting..............................................................................19

2.7 TouchPadTroubleshooting..................................................................................................22

2.8 SpeakerTroubleshooting......................................................................................................24

2.9 WirelessLANTroubleshooting...........................................................................................26

2.10 Cameratroubleshooting.........................…………………………………………………..28

2.11 BluetoothTroubleshooting...................................................................................................30

2.12 3in1cardTroubleshooting..................................................................................................32

2-13 HDD/SSDtroubleshootingprocess......................................................................................34

2-14 CRTfailuretroubleshootingprocess....................................................................................36

2-15 LANTroubleshooting..........................................................................................................38

2-16 MICtroubleshootingprocess...............................................................................................40

 

SatelliteL550/ProL550SeriesMaintenanceManual vii

2-17 BUTTONtroubleshootingprocess.......................................................................................41

2.18 Modemtroubleshootingprocess...........................................................................................44

2.19 Expresscardtroubleshootingprocess..................................................................................46

2.20 HDMItroubleshootingprocess............................................................................................48

2.21 E-SATAtroubleshootingprocess.........................................................................................50

2.22 OpticalDriveTroubleshooting.............................................................................................52



Chapter3 TestsandDiagnostics

3.1 TheDiagnosticTest................................................................................................................3

3.2 ExecutingtheDiagnosticTest................................................................................................4

3.3 DisplayConfiguration...........................................................................................................8

3.4 AudiosoundTest....................................................................................................................9

3.5 FanON/OFFTest...................................................................................................................9

3.6 MainBatteryChargeTest.....................................................................................................11

3.7 FDDTest..........................................................................................................................…11

3.8 MemoryCheck.....................................................................................................................14

3.9 KeyboardTest.......................................................................................................................14

3.10 Mouse(Pad)Test..................................................................................................................16

3.11 LCDPixelsModeTest.........................................................................................................17

3.12 MagneticswitchTest............................................................................................................18

3.13 LANTest..............................................................................................................................20

3.14 RTCTest..............................................................................................................................23

3.15 BUTTONTest......................................................................................................................24

3.16 1stHDDTest.........................................................................................................................26

3.17 RDMITest............................................................................................................................27

3.18 WDMITest...........................................................................................................................28



SatelliteL550/ProL550SeriesMaintenanceManual

Chapter4 ReplacementProcedures

4.1 General...............................................................................................................................4-1

SafetyPrecautions..............................................................................................................4-2

BeforeYouBegin...............................................................................................................4-4

DisassemblyProcedures.....................................................................................................4-5

AssemblyProcedures.........................................................................................................4-5

ToolsandEquipment..........................................................................................................4-6

ScrewTighteningTorque...................................................................................................4-6

ColorsofScrewShanks.....................................................................................................4-7

SymbolsofScrewsontheLaptopBody.............................................................................4-7

Symbolexamples...............................................................................................................4-7

4.2 Battery................................................................................................................................4-8

RemovingtheBatteryPack................................................................................................4-8

InstallingtheBatteryPack..................................................................................................4-9

4.3 HDD.................................................................................................................................4-10

RemovingtheHDD..........................................................................................................4-10

InstallingtheHDD...........................................................................................................4-11

4.4Memory..................................................................................................................................4-12

RemovingtheOptionalMemory......................................................................................4-12

InstallingtheOptionalMemory.......................................................................................4-13

4.5 ODD.................................................................................................................................4-14

RemovingtheODDBayModule.....................................................................................4-14

InstallingtheODDBayModule.......................................................................................4-15

DisassemblingtheODDDrive.........................................................................................4-15

AssemblingtheODDDrive.............................................................................................4-16

4.6 KeyboardCoverandKeyboard........................................................................................4-17

RemovingtheKeyboardCoverandKeyboard.................................................................4-17

InstallingtheKeyboardCoverandKeyboard..................................................................4-19

4.7 LogicUpperAssembly.....................................................................................................4-20

RemovingtheLogicUpperAssembly.............................................................................4-20

InstallingtheLogicUpperAssembly...............................................................................4-22

 

SatelliteL550/ProL550SeriesMaintenanceManual ix

4.8 FunctionBoard.................................................................................................................4-23

RemovingtheFunctionBoard..........................................................................................4-23

Installingthefunctionboard.............................................................................................4-23

4.9BluetoothCard.......................................................................................................................4-24

RemovingtheBluetoothcard...........................................................................................4-24

InstallingtheBluetoothcard.............................................................................................4-25

4.10 TouchPadButtonBoardandBracket..............................................................................4-26

RemovingtheTouchpadbuttonboardandbracket.........................................................4-26

InstallingtheTouchPadButtonBoardandBracket........................................................4-27

4.11 Speakers............................................................................................................................4-28

RemovingtheSpeakers....................................................................................................4-28

InstallingthetheSpeakers................................................................................................4-28

4.12 DisplayAssembly.............................................................................................................4-29

RemovingtheDisplayAssembly.....................................................................................4-29

InstallingtheDisplayAssembly.......................................................................................4-30

4.13 ThermalFan......................................................................................................................4-31

RemovingtheThermalFan..............................................................................................4-31

InstallingtheThermalFan................................................................................................4-31

4.14 Motherboard.....................................................................................................................4-32

RemovingtheMotherboard..............................................................................................4-32

InstallingtheMotherboard...............................................................................................4-34

4.15 USBBoard........................................................................................................................4-36

RemovingtheUSBBoard................................................................................................4-36

InstallingtheUSBBoard..................................................................................................4-36

4.16 ODDBoard.......................................................................................................................4-37

RemovingtheODDBoard...............................................................................................4-37

InstallingtheODDBoard.................................................................................................4-37

4.17 ThermalModuleandVGABoard(Optional)...................................................................4-38

RemovingRemovingtheThermalModuleandVGABoard...........................................4-38

InstallingtheVGABoardandThermalModule..............................................................4-39

4.18 CPU..................................................................................................................................4-41

RemovingtheCPU...........................................................................................................4-41



SatelliteL550/ProL550SeriesMaintenanceManual

InstallingtheCPU............................................................................................................4-42

4.19 WLANCard.....................................................................................................................4-43

RemovingtheWLANCard..............................................................................................4-43

InstallingtheWLANCard...............................................................................................4-43

4.20 ModemCard(Optional)...................................................................................................4-44

RemovingtheModemCard.............................................................................................4-44

InstallingtheModemCard...............................................................................................4-44

4.21 LCDBezelAssembly.......................................................................................................4-45

RemovingtheLCDBezelAssembly................................................................................4-45

InstallingtheLCDBezel..................................................................................................4-47

4.22 LCDModule.....................................................................................................................4-50

RemovingtheLCDModule.............................................................................................4-50

InstallingtheLCDModule...............................................................................................4-53



4.23 CMOSBoardandMicrophone(Optional).......................................................................4-53



RemovingtheCMOSBoardandMicrophone.................................................................4-53



InstallingtheCMOSBoardandMicrophone...................................................................4-53



Figures

Figure4.1 RemovingtheBatteryPack....................................................................................4-8



Figure4.2 RemovingtheHDDdoor.....................................................................................4-10



Figure4.3 RemovingtheHDDplate.....................................................................................4-11



Figure4.4 RemovingtheRAMdoor.....................................................................................4-12



Figure4.5 RemovingtheRAMfromthelaptop...................................................................4-13



Figure4.6 RemovingtheODDBaymodule.........................................................................4-14



Figure4.7 RemovingthebracketfromtheODDdrive.........................................................4-15



Figure4.8 Removingthekeyboardcover..............................................................................4-17



Figure4.9 Removingscrewsandreleasinghooksfromthekeyboard..................................4-18



Figure4.10 Removingthekeyboard........................................................................................4-19



Figure4.11 Removingthescrewsfromthebottomofthelaptop...........................................4-20



Figure4.12 Removingsixscrewsfromunderthekeyboard...................................................4-21



Figure4.13 Detachingcablesfromunderthekeyboardp........................................................4-22



 

SatelliteL550/ProL550SeriesMaintenanceManual xi

Figure4.14 Removingthefunctionboard...............................................................................4-23



Figure4.15 RemovingtheBluetoothcard...............................................................................4-24



Figure4.16 Removingthescrewsfromthetouchpadbuttonboard.......................................4-26



Figure4.17 Removingthetouchpadbracket..........................................................................4-27



Figure4.18 Removingthespeakers.........................................................................................4-28



Figure4.19 Removingthedisplayassembly...........................................................................4-29



Figure4.20 Removingthehingebrackets...............................................................................4-30



Figure4.21 Removingthethermalfanfromthelogiclowerassembly...................................4-31



Figure4.22 Removingthemotherboardfromlogiclowerassembly......................................4-32



Figure4.23 RemovingtheDCINconnectorandcable...........................................................4-33



Figure4.24 Pickingupthemotherboard.................................................................................4-34



Figure4.25 Aligningthemotherboardconnectors..................................................................4-35



Figure4.26 InstallingtheDCINconnector.............................................................................4-36



Figure4.27 RemovingtheUSBBoard....................................................................................4-37



Figure4.28 RemovingtheODDBoard...................................................................................4-38



Figure4.29 RemovingtheThermalModule...........................................................................4-39



Figure4.30 RemovingtheVGABoard..........................................................................................



Figure4.31 ReapplyShinetsu7726greaseonthethermalmoduleand

removeanyreleasepapers....................................................................................4-40



Figure4.32 RemovingtheCPU...............................................................................................4-41



Figure4.33 RemovingtheWLANcard...................................................................................4-43



Figure4.34 Removingthemodemcard..................................................................................4-44



Figure4.35 RemovingtheLCDBezelAssembly...................................................................4-45



Figure4.36 Takingoutthehingewall.....................................................................................4-46



Figure4.37 Removingthebezelfromthehingewall..............................................................4-46



Figure4.38 Reroutethecables................................................................................................4-47



Figure4.39 Pressingthebezelhingewall...............................................................................4-48



Figure4.40 Pressingthebezeldownsidehook........................................................................4-49



Figure4.41 Pressingtheleftandrightsideofthebezel..........................................................4-49



Figure4.42 Pressingthebezelupsidehooks...........................................................................4-50



Figure4.43 RemovingtheLCDModulefromtheLCDcoverassembly................................4-51



Figure4.44 RemovingtheLCDHingeAssembly...................................................................4-52



SatelliteL550/ProL550SeriesMaintenanceManual

Figure4.45 RemovingtheLVDScable..................................................................................4-53



Figure4.46 InstallingtheLCDHingeAssembly....................................................................4-53



Figure4.47 RemovingtheLCDModulefromtheLCDcoverassembly................................4-53



Figure4.48 RemovingtheCMOSboardandMicrophone......................................................4-53



Appendices

AppendixA HandlingtheLCDModule....................................................................................A-1

AppendixB BoardLayout.........................................................................................................B-1

AppendixC PinAssignments....................................................................................................C-1

AppendixD KeyboardScan/CharacterCodes...........................................................................D-1

AppendixE KeyLayout............................................................................................................E-1

AppendixF SeriesScrewTorqueList......................................................................................F-1

AppendixG Reliability..............................................................................................................G-1



Chapter1

HardwareOverview



1HardwareOverview 

SatelliteL550MaintenanceManual 1-ii



Chapter1 Contents

1.1



Features...................................................................................................................1-1



1.2



2.5-inchHDD.........................................................................................................1-9



1.3



DVDSuperMulti(+-RDoubleLayer).................................................................1-10



1.4



PowerSupply........................................................................................................1-11



1.5



Batteries................................................................................................................1-13



1.5.1



MainBattery..........................................................................................1-13



1.5.2



BatteryChargingControl......................................................................1-13



1.5.3



RTCBattery..........................................................................................1-14



 1HardwareOverview

SatelliteL550MaintenanceManual 1-iii

Figures

Figure1-1A



IDPartsDescriptionPlacementPartA..........................................................1-5



Figure1-2



SATAHDD....................................................................................................1-9



Figure1-3



DVDSuperMultiDrive...............................................................................1-10



Tables

Table1-1



HDDSpecifications........................................................................................1-9



Table1-2



DVDSuperMultiDriveSpecifications.......................................................1-10



Table1-3



Quick/NormalChargingTime......................................................................1-13



Error!UsetheHometabtoapply2tothetextthatyouwanttoappearhere.Error!Usethe

Hometabtoapply2tothetextthatyouwanttoappearhere. 1HardwareOverview

SatelliteL550MaintenanceManual 1-1

1.1 Features

TheToshibaSatelliteL550/L550Disafull-sizePCnotebookequippedwithaDualCore

Processor,providinghigh-speedprocessingcapabilitiesandadvancedfeatures.Thecomputer

employsalithiumionbatterythatallowsittobebattery-operatedforlongperiodsoftime.The

displayuses17.3-inchWXGALCDpanel.ManyfeaturescanbeBuiltToOrder(BTO)to

customizethesystemforeachuser.



Thecomputerhasthefollowingfeatures:

 Processor(BTO)

ThecomputerisequippedwithoneofthefollowingIntel

®

processors:

 Intel

®

DualCore

TM

2DuoProcessor

 Intel

®

Penryn/CeleronProcessorSupport



 Memory(BTO)

ThecomputerhastwoSODIMMslotswhichcomestandardwith512MB/1GB/2GB/4GB,

acceptingBTOforyourmemoryrequirements.Itcanincorporateuptoeither4GBor8GB

ofmainmemorydependingonthemodels.ItsupportsDDR2at667MHzand800MHz.



 BatteryPack

Thecomputerispoweredbyonerechargeableandremovablelithiumionbatterypack.The

capacitycanbeeither3-cell,6-cellor12-cell,dependingonthemodelofthecomputer.



 RTCBattery

TheinternalRTCbatterybacksuptheRealTimeClockandcalendar.



 HardDiskDrive(HDD)(BTO)

Thecomputeraccommodatesa9.5mmHDDwiththefollowingstoragecapacities:

 120/160/250/320GB,S-ATA(5,400rpm)

 160/200/320GB,S-ATA(7,200rpm)

Thecomputerhasanoptional9.5mmSSDwiththefollowingcapacities:

 64/128GB

1HardwareOverview Error!UsetheHometabtoapply2tothetextthatyouwantto

appearhere.Error!UsetheHometabtoapply2tothetextthatyouwanttoappearhere.

SatelliteL550MaintenanceManual 1-2



Error!UsetheHometabtoapply2tothetextthatyouwanttoappearhere.Error!Usethe

Hometabtoapply2tothetextthatyouwanttoappearhere. 1HardwareOverview

SatelliteL550MaintenanceManual 1-3

 ODD(BTO)

 12.7mmheightDVDSuperMultidrivesupporting±RDoubleLayer



12.7mmheightDVDSuperMultidrivesupporting±RDoubleLayerw/Labelflash



 Display

TheLCDdisplaycomeswiththefollowing:

 17.3"W(16:9)HD+(1600x900)CSVWhiteLED



 Graphics(BTO)

 Intel

®

GM45/GL40integratedgraphicsdisplay

 ATIMobilityRadeon

TM

HD4500forexternalgraphicssupport,DDR3(256/512MB)

(dependingonmodel)



 Keyboard

ThecomputerisequippedwithaToshibastandard360mmkeyboard,whichhasA4+10key

GenchakuKeyboardwithoutstick-point.ItisaVista-compliantkeyboardwithoptional

Windowskeysandapplicationkeys(exceptforLinuxmodels).



 PointingDevice

TheintegratedWideTouchPadandtwocontrolbuttonsinthepalmrestallowcontrolof

theon-screenpointerandsupportfunctionssuchasthescrollingofwindows.



 ExternalMonitorPort

TheanalogVGAportprovidessupportforVESADDC2Bcompatiblefunctions.AWDDM

driverisreadyforVista.



 UniversalSerialBus(USB)Ports

ThecomputerhastwoUSB2.0portsalongwithoneUSB/eSATAcomboport(seebelow).

Itissupportedtodaisy-chainamaximumof127USBdevices.Theserialdatatransferrate

is480Mbpsor12Mbpsand1.5Mbps.TheseportssupportPnPinstallationandhot

plugging.



1HardwareOverview Error!UsetheHometabtoapply2tothetextthatyouwantto

appearhere.Error!UsetheHometabtoapply2tothetextthatyouwanttoappearhere.

SatelliteL550MaintenanceManual 1-4

 eSATA

TheexternalSATAoreSATAportexecuteshigh-speeddatatransfertoexternaldevices

andsupportsshieldedcablelengthsofupto2metersoutsidethePC.Theportalsoprovides

dualUSBcompatibility.



 ExpressCardSlot(BTO)

TheinternalExpressCardslotisauniversalslot.ThisslotsupportsExpressCard34/54and

comeswithadummycard.ItalsosupportsUSB/PCIExpresssignals.



 BridgeMediaSlot

ThisslotallowsyoutoinsertSD,MiniSD/MicroSD(throughanadaptor),MemoryStick,

MemoryStickProandMMCmemorycards.Itsupportshigh-speedSDandSDHC.This

modeldoesnotsupportCF,SmartMediacards,xDorMemoryStickDuocards.



 Soundsystem

TheintegratedsoundsystemiscomposedoftwoRealtekAzaliainternalspeakers,an

internalmicrophone(BTOwithinternalcamera),andstandardMicrophone-INand

Headphone-OUTports.



 InternalCamera(BTO)

Itsupports0.3Mand1.0MpixelswithAutoMacroandcomeswithablueLEDindicator.

AninternalmicrophoneisBTOwiththeinternalcameraandincludesechocancellation.

Thecameraisnotarotationtype.



 Headphones/Line-outJack

Thisjackconnectsdigitalspeakersorstereoheadphones(16ohmminimum).When

connectedtodigitalspeakersorheadphones,theinternalspeakerisautomaticallydisabled.



 Microphone/Line-inJack

A3.5mmminimicrophonejackenablesconnectionofathree-conductormicrophonefor

monauralinputandalsoenablestheconnectionofastereodeviceforaudioinput.



 HDMIOutPort(BTO)

TheHDMI1.3outportcanconnectwithaTypeAconnectorHDMIcable.TheHDMIout

Page is loading ...

Toshiba PROL550 User manual

Toshiba PROL550 User manual

Related papers

Other documents