Regency 5000 SIP-T32G User manual

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Regency5000‐YealinkT32GIPUser Guide.Docx V1.00.0001

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YealinkT32GIPUserGuide

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Regency5000‐YealinkT32GIPUser Guide.Docx V1.00.0001

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IntroducingyourYealinkT32GIPPhone

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TheSIP‐T32GIPPhoneisidealforuserswithdemandingcollaborativecommunicationneeds.It

is a future‐proofing network investment which supports  seamless migration to GigE‐based

networkinfrastructure.Dual‐portGigabitEthernetisdesignedforflexibledeploymentoptions

and lower cabling costs, while its high‐resolution TFT colour display provides an eye‐catching

depiction of callers’ information. The user interface is designed for clarity and intuitive

operation

AnOverviewofyourYealinkT32GIPPhone

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

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Regency5000‐YealinkT32GIPUserGuide.Docx V1.00.0001

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TipsforUsingyourYealinkT32GIPPhone

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MakingaCall

UserscanmakeacallbypressingtheHands–free/Linekeyorpickingupthehandset

 Dialnumberdirectly:Dialthenumberdirectly,andpressSendsoftkey/button

 DialfromPool:Indial–upinterface,pressPoolhotkey,enterthehighlightedoptions,

selectarecord,thenpressSendtodialout.

 Re‐dial:PressRDbuttontoentertheDialledCallsinterfacethenselectarecordtodial

out.

AnsweringaCall

Answeringanincomingcallinthefollowingways:

 Iftherearenoactivecalls,liftthehandsetsorpresstheHands‐freebutton/Answerhot

key/Headsettoanswertheincomingcall

 Ifthereareactivecalls,presstheanswerhotkeytoanswertheincomingcallorpress

theRejecthotkeytorefuse

MutingaCall

 PressMutebuttontomutethecallduringtheconversation,theLCDwilldisplay

 PressMutebuttonagaintoturnonthemicrophone

VolumeAdjustment

 Duringthecall,youcanpressthevolumeadjustmentbarstoadjustthevolume

PuttingaCallonHold

 Presstheholdbuttonorholdhotkeytoputanactivecallonholdandthenthe

correspondingLineKeyLEDwillblind.

 Ifthereisonlyonecallonhold,presstheResumehotkeyorHoldbuttontoretrievethe

call

 Ifthereismorethanonecallonhold,pressthecorrespondingLineKeyorUP/Down

navigationkeystohighlightthecall,thenpresstheResumehotkeyorholdbuttonto

retrievethecall

VoiceMail

 ThePresenceofnewVoiceMailmessagesisindicatedintheidlescreen.TheMessage

LEDwillbeon.

 PressVoicemailhotkeyortheMessagebutton,andthenenterthedesiredpasswordto

retrievethevoicemails.

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ConferenceCall

 PresstheConfbuttonortheConfhotkeyduringandactivecall

 Thefirstcallisplacedonhold.Therewillbeadialtone.Enterthenumberto

conferencein,thenpresstheSendhotkey

 Whenthecallisanswered,presstheConfbuttonortheConfhotkey.Theconference

nowisestablished.Allpartiescanhearandtalkwitheachother.

CallTransfer

IfAandBareonaconversation,AwanttotransferthecalltoC,threewayscanbeusedto

transferthecall:BlindTransfer,AttendedTransferandSemi‐AttendedTransfer.

BlindTransfer:

 AandBisonaconversation,ApressTRANbuttontoputBonhold,thenAcandialthe

thirdnumberCandpressTRANbuttontocallout.ThenAwillturntoidlestatus

 AfterCansweredit,BcantalktoC

AnnouncedTransfer: 

 AandBisonaconversation,ApressTRANButtontoputBonhold,thenAcandialthe

thirdnumberCandpressthe#buttontocallout

 AfterCansweredit,AandCcanhaveaprivateconversationwithoutBhearingit,then

AhunguporpresstheTRANbuttontocompletethetransfer

 Awillbedisconnectedfromthecall,BcantalktoC

Semi–AnnouncedTransfer:

 AandBisonaconversation,ApressTRANbuttontoputBonhold,thenAcandialthe

thirdnumberCandpressthe#buttontocallout

 WhiteCisringing,AhanguporpresstheTRANbuttontocompletethetransfer

 AwillbedisconnectedfromthecallwhenCpickup,BcantalktoC

CallForward

 Menu>Features>CallForward

 Thereare3options:AlwaysForward,BusyForwardandNoAnswerForward

 Selectoneofthemandenterthenumbertoforwardto.IfNoAnswerForwardis

selected,afterringtimesshouldalsobeconfigured.Thenpressthesavehotkeyto

savethechanges.

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Regency5000‐YealinkT32GIPUser Guide.Docx V1.00.0001

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MenuInstructionsonyourYealinkT32GIPPhone

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Sub–Menu Description

Status Userscancheckthestatusofthephone:IPaddress,MAC,firmwareetc.

Features Itincludessomecallfeaturesettings,suchasForward,CallWaiting,DSS

Keys,KeyasSend,HotLine,AnonymousCall,AUTORedial,DNSetc.

Settings ItincludesthebasicphonesettingslikeLanguage,TimeandDate,Ring

Tone,PhoneVolumeandsomeadvancedsettingslikeAccounts,Network,

KeypadLock,ResetFactory,SetPassword,SetAESKey,etc.

Messages Itallowstheuserstocheckthevoicemailontheserver

History Youcancheckthecallhistoryhere:Allcalls,DialCalls,ReceivedCalls,

MissedCalls,andForwardCalls.

Directory ItshowsthecontactofthePhone.

App Userscanmanagesomeapplications

PowerIndicationLEDonyourYealinkT32GIPPhone

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LineKeys

LEDStatus Description

SteadyGreen Theaccountisactive

SlowBlinking Thereisanincomingcalltotheaccount,orthereisacallonhold

Off ThephoneisunderDND/ForwardStatus

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PowerIndicationLED

LEDStatus Description

SteadyGreen PowerOn

BlinkingGreen Thereisanincomingcalltotheaccount,orthereisacallonmute

Off PowerOff

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LineKeyssettoBLF

LEDStatus Description

SteadyGreen Themonitoredaccountisinidlestatus

FastBlinkingGreen Thereisanincomingcalltothemonitoredaccount

SlowBlinkingGreen Themonitoredaccountisonaconversation

Off ItisinactiveasBLF

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PhoneDivertsandPickups

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PhoneDivertOn *72pressDialanddestinationnumber

RemovePhoneDivert *73pressDial

PhoneDivertOnBusy *90pressDial

RemoveDivertOnBusy *91pressDial

PhoneDivertNoAnswer *92pressDial

RemoveDivertNoAnswer *93pressDial

CallPickup *98pressDial

DNDActivate *78pressDial

DNDDe‐activate *79pressDial

StarCodes

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AutomaticCallBackDeactivation #8

CallForwardingAlwaysToVoiceMailActivation *21

CallForwardingAlwaysToVoiceMailDeactivation #21

CallForwardingBusyToVoiceMailActivation *40

CallForwardingBusyToVoiceMailDeactivation #40

CallForwardingNoAnswerActivation *92

CallForwardingNoAnswerDeactivation *93

CallForwardingNoAnswerToVoiceMailActivation *41

CallForwardingNoAnswerToVoiceMailDeactivation #41

CallForwardingNotReachableActivation *94

CallForwardingNotReachableDeactivation *95

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CallingLineIDDeliveryBlockingperCall *67

CallingLineIDDeliveryperCall *65

CallReturn *69

CallWaitingPersistentActivation *43

CallWaitingPersistentDeactivation #43

CancelCallWaiting *70

ClearVoiceMessageWaitingIndicator *99

CustomerOriginatedTrace *57

DirectedCallPickup *97

DirectedCallPickupwithBarge‐in *33

DirectVoiceMailTransfer *55

LastNumberRedial *66

PerCallAccountCode *71

PushtoTalk *50

SpeedDial100 *75

SpeedDial8 *74

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OperatingInstructions

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

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Notice 1.IftheWAN(wideareanetwork)connectionfailstoasiteforanyreason,

including a fault on the circuit or a power cut, then the ability to make

and receive calls from the IP phones utilising that WAN circuit will be

restricted. These failures may be caused for reasons outside our

control. Otherservices willbe fully maintained includingvoice mailand

theability todivertcalls toothernumbers includingmobiles.If another

workingWANcircuitisavailableatthatsitethenthiscanbeusedtofully

restoreservicetoallphones.

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2.TheR5000serviceallowsforcallsto999and112,howevertheseservices

willbeaffectedifthereisapowercutoryourWANcircuitfails

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3.With regard 999 services no location information is passed to the

emergency services operator this will mean that you will have to state

theaddressthatyouwishtheemergencyservicetoattend.

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4.R5000doesnotofferapaperbasedtelephonedirectoryservice

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5.IfyourequireaPDFthatallowsyoutoprintoffstickerstoattachtothe

phonedeviceexplainingtheabovepleasecontactus.

Regency 5000 SIP-T32G, Yealink R32G User manual

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