Solutions to Common Problems
Problems Solutions Problems Solutions
1. Mobile phone can’t find the Bluetooth
Earphone
Confirm if the Bluetooth Earphone is ON. (Best way is putting back the earphones to
Power box and taking them out again. They will turn on automatically. Or Long press
the MFB button 2 seconds. the blue LED will be blinking to indicate the device is on)
If the Bluetooth earphone is ON, but still can not be found, please, restart
your Mobile Phone and the Bluetooth Earphone and try again.
For questions, requests, comments about
our products, feel free to contact us:
Via Email: [email protected]
Via Text Message (SMS): 800-674-9229
Phone Call: 800-674-9229
SKYPE: live:support_71608
Facebook Page: Facebook.com/tbi-pro
Youtube Video Guides: youtube.com/tbi
tbi-store.com
Bluetooth Stereo Headset
User Manual
POWERPRO
Congratulations on purchasing the TBI Pro
wireless earphone, it uses Bluetooth 5.0
echo elimination technology, provides superior
sound quality, and east hands-free operation.
Before operating this product, please read
these instructions carefully.
Mouth Piece/
Mic/
Audio Input
MFB-Key
The Volume+
LED Indicator
The Volume-
Charging Port
Scan me to Email us:
Email us: [email protected]
Scan the QR codes with your mobile device
to get in touch.
Customer Care Service
Scan me to Text us:
Text us: +1 800-674-9229
For questions, concerns and requests about
our products and services, contact our
Customer Support Services:
Customer Care Service
Youtube Channels:
youtube.com/tbi
tbi-pro.com/user-guide/headphones
Product Set
Charging Box Right Earbud Left Earbud
Earbud TipsCharging Cable
Specification
1
2
3
4
Note:
A. When the Bluetooth Earphone is in pairing mode, it must connect within
2 minutes, else, the Earphone will turn OFF automatically after 2 minutes.
B. Put the headphones to the power box if the connection is not established
Remove them from the power box to restart the headphones and reconnect.
2. After connecting the Bluetooth
Earphone to your mobile phone, there
is always disconnection or noise.
A. The Bluetooth Earphone power might be low. Please, charge the Earphone.
B. There might be a barrier between the Earphone and your Mobile Phone or the
phone is out of signal range. Also, do not cover up the Earphone with any object.
To keep signal stable, always keep your Phone and the Earphone in a line of sight.
3. The Bluetooth Earphone has been
connected, but you can’t listen to
music.
A. Mono Bluetooth Headset can not be used to enjoy music except you match it with
Nokia Mobile Phone.
B. Check your Bluetooth Settings to adjust the sound path to “Hands-Free” mode.
C. Some Cell Phones also need to set 2 items for the player: Start the player
Bluetooth and choose the just connected Bluetooth device, then click ok.
4. Learn how to use Bluetooth Earphone to
listen music or chat on computer
D. Some Mobile Phones are without complete Stereo Bluetooth module and Bluetooth
function to listen to music. Please connect your Earphone to a Mobile Phone that
supports Stereo Bluetooth function to figure out if the Bluetooth Earphone is OK or not!
If your computer is equipped with Bluetooth, just open the Bluetooth function and search
for TBI PowerPro Bluetooth Earphone, Else, you need a Bluetooth adapter. Through a
Bluetooth Software (IVT), the adapter can connect the Earphone to your Computer.
Computers with XP OS can identify a Bluetooth adapter automatically and they do not
require a driver. While the built-in adapter software in XP can only transfer files, it can
not transmit audio, so you must install the IVT Software in other to transmit audio/sound.
5. When in use, what the Maximum
distance between the Bluetooth
Earphone and mobile phone or adapter?
6. What’s the Bluetooth pairing password?
The Maximum allowable distance between the Earphone and Mobile Phone / Adapter
is 10Meters. Generally speaking, the device is best enjoyed when there is no barrier in
the path. When the distance reaches the Max, there might be a little noise when calling.
The Bluetooth pairing password is 0000. Most Phones connect automatically without
requesting a password. Only few Phones require Password (0000) to connect manually.
7. The red light is not ON when charging
Possible Reason: The Earphone has been left unused for a long time, which has
severly affected the Battery.
Solution: It needs to charge for about 30 minutes, then the Red light might come up.
Note: Overcharging the Earphone or Keeping the Earphone in a closed car (or similar
environments) will reduce the battery life of the Earphone.
Energy saving for fitness
HD stereo sound with richer heavy bass
Low power consumption
Ipx7 waterproof Nano coating
Stable connectivity with Bluetooth 5.0
ONE YEAR
GUARANTEE CERTIFICATE
1 YEAR
This is to certify that this PowerPro BT
Headset device identified on this certificate
is free of congenital defects in material and
workmanship. All reasonable checks have
been made during each stage of manufacture
to ensure that this product matches our
established standards of high quality.
We guarantee the purchaser of this product
for one year if it is used in normal condition.
For repair and services during guarantee
period.
Please, return product to:
Product of TBI PRO ENGINEERING
Warning
Avoid Extreme Temperature
Avoid Water and Moist
Environment
Do not Disassemble
Use ONLY the original charging cable
provided with the device by the
manufacturer. Also choose a USB port
of a computer or a regular mobile
phone charger that is compatible
with the product specifications to avoid
device damage:
(5 V, 100 mAh-1A) OR
lesser than (100mAh-100A).
Bluetooth Chip-Set
RTK8763BFP ,v5.0
Bluetooth Profiles
Supported
A2DP/AVRCP/HFP/HSP
Audio Format SBC, AAC
Wireless Frequency
Range
2.402GHz - 2.483GHz
Operation Range Class 2, up to 10 meters (33 feet)
Audio Frequency
Range
20Hz - 20KHz
Drive
11mm
Mic
4015 / -42dB
Battery Capacity
80mAh rechargeable polymer
lithium battery
Music Play Time
About 8-10 hours
Talk Time
About 8-10hours
Standby Time
250 hours
Charging Time
About 2 hours
Charging Voltage
DC 5V
Features
TBI Pro PowerPro Reset
LED indicator
Red LED is on when Charging
Blue LED is on for one minute
Then off when fully charged
1.Turn off the headphones by pressing the
MFB for 3 seconds. the red LED will flash
and you will hear “Power off”
2.Press and hold the MFB (do not release)
you will hear “Power on” then “Pairing mode”
and first “Beep Beep Beep” mean resetting
the device to the factory mode. The second
“Beep Beep Beep” indicates that the device
clears the pairing configuration information.
Tips: You would Reset the setting by holding
the both PowerPro earphones at the same
time to make the factory default.
Functions
Power on
Operations
Power off
Long press the MFB for 5-6 seconds
In pairing
mode
Answering
call
Short press the MFB one time
End call
Short press the MFB one time
Long press the MFB for 1second
Reject
Double press the MFB one time
Short Press Vol +
Short Press Vol -
At low battery
before charging
Charge
Duration
When fully charged
Long Press Vol +
Long Press Vol -
Redialing the
last number
Cancel/End
Short press the MFB one time
Increase Vol
& Forward
Decrease Vol
& Rewind
Pause, play
Short press the MFB
Charging the earphones with PowerBox
1-2 hrs
Volume Buttons
Volume + (Press the button
one time, the volume will
increase one level)
Volume - (Press the button
one time, the volume will
decrease one level)
NOTE
When the power indicator on the power box is less than 10
Please fully charge the power box with provided USB Cable
Steps To Connect The Bluetooth
Earphone With Cell Phone
Take our the headset from the case
Take out One of the headphones
out from the power box
The headpone will power
on automatically
“Pairing Mode” is heard and the headset
can be searched by other Bluetooth devices
Long Press the MFB for 3 seconds
power off the headphone
From the available devices,
select “TBI PowerPro”
Search for available devices and select
“TBI PowerPro” on the 2nd mobile phone
to finish the conecting to 2nd phone
If your mobile phone asks for a password,
enter 0000
Turn ON the BLUETOOTH function on the
mobile phone to start searching for the device
Searching
Bluetooth
Enter Password
0 0 0 0
Device
TBI PoewrPro
Bluetooth
Device
TBI PowerPro
Bluetooth
After successful connection, you will
hear a “Connected”
Connect 2 Single headphone to 2 different Phones
Connection Steps
1
1
2
3
7
8
9
Keep the connected Earphone around your Mobile Phone.
The maximum distance between the connected devices in line
of sight (without blockage) is about 10 meters. Beyond this
distance, sound quality may worsen or cause connection loss.
Searching
Bluetooth
2nd
Congratulations, the connection is successful.
Now you can listen to Music and Communicate
Turn ON the BLUETOOTH function
on the 1st mobile phone
Searching
Bluetooth
1st
Choose “TBI PowerPro”
Connecting to the 1st mobile phone
6
4
5
2
Long press the earphone MFB
until the LED Red and Blue is
flashing on the Pairing mode
2nd
Charge the Power Box
Important Note: Please select the correct
Power adapter with input (5V1A ) to charge
the power box. Another other type of input
voltage of the power adapter will cause the
power box damage or fire.
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