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Alienware 18, P19E Owner's manual

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Alienware 18
Owner’s Manual
Computer model: Alienware 18
Regulatory model: P19E
Regulatory type: P19E001
Book.book Page 1 Friday, June 28, 2013 11:10 AM
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to
hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2013 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: Alienware™ and the AlienHead logo are trademarks or
registered trademarks of Alienware Corporation; Dell™ is a trademark of Dell Inc.;
Microsoft
®
, Windows
®
, and the Windows start button logo are either trademarks or
registered trademarks of Microsoft corporation in the United States and/or other countries;
Bluetooth
®
is a registe red trademark owned by Bluetooth SIG, Inc. and is used by Dell under
license.
Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
2013 - 07 Rev. A00
Book.book Page 2 Friday, June 28, 2013 11:10 AM
Contents | 3
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Turn Off Your Computer and Connected Devices . . . . . . 11
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 12
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . 12
After Working Inside Your Computer . . . . . . . . . . . . . . . . 13
Removing the Base Cover
. . . . . . . . . . . . . . . . . . . . . . . . 14
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Replacing the Base Cover . . . . . . . . . . . . . . . . . . . . . . . . 15
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . 16
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . 17
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing the Memory Module(s) . . . . . . . . . . . . . . . . . . 18
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Replacing the Memory Module(s) . . . . . . . . . . . . . . . . . 20
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing the Optical Drive . . . . . . . . . . . . . . . . . . . . . 22
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Replacing the Optical Drive . . . . . . . . . . . . . . . . . . . . . . 24
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Book.book Page 3 Friday, June 28, 2013 11:10 AM
4 | Contents
Removing the Hard Drive(s) . . . . . . . . . . . . . . . . . . . . . 25
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Replacing the Hard Drive(s) . . . . . . . . . . . . . . . . . . . . . 28
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing the Fans Cover . . . . . . . . . . . . . . . . . . . . . . . 29
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Replacing the Fans Cover . . . . . . . . . . . . . . . . . . . . . . . 30
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing the Video-Card Heat-Sink Fan(s) . . . . . . . . . . . . 31
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Replacing the Video-Card Heat-Sink Fan(s) . . . . . . . . . . . 33
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Removing the Processor Heat-Sink Fan . . . . . . . . . . . . . 34
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Replacing the Processor Heat-Sink Fan . . . . . . . . . . . . . 35
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Removing the Coin-Cell Battery . . . . . . . . . . . . . . . . . . . 36
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Replacing the Coin-Cell Battery . . . . . . . . . . . . . . . . . . . 38
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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Contents | 5
Removing the Palm Rest
. . . . . . . . . . . . . . . . . . . . . . . 39
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Replacing the Palm Rest . . . . . . . . . . . . . . . . . . . . . . . 42
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Removing the mSATA Card . . . . . . . . . . . . . . . . . . . . . . 43
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replacing the mSATA Card . . . . . . . . . . . . . . . . . . . . . . 44
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Removing the Power-Button Board . . . . . . . . . . . . . . . . 45
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Replacing the Power-Button Board . . . . . . . . . . . . . . . . 46
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Removing the Status-Light Board . . . . . . . . . . . . . . . . . 47
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Replacing the Status-Light Board . . . . . . . . . . . . . . . . . 49
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 50
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 53
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Book.book Page 5 Friday, June 28, 2013 11:10 AM
6 | Contents
Removing the Macro Keyboard . . . . . . . . . . . . . . . . . . . 54
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing the Macro Keyboard . . . . . . . . . . . . . . . . . . . 55
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Removing the Display Assembly . . . . . . . . . . . . . . . . . . 56
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing the Display Assembly . . . . . . . . . . . . . . . . . . 60
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . 61
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . 63
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the Display Bezel . . . . . . . . . . . . . . . . . . . . . 64
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Replacing the Display Bezel . . . . . . . . . . . . . . . . . . . . . 65
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing the Display Hinges . . . . . . . . . . . . . . . . . . . . 66
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Replacing the Display Hinges . . . . . . . . . . . . . . . . . . . . 67
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
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Contents | 7
Removing the Display Panel
. . . . . . . . . . . . . . . . . . . . . 68
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Replacing the Display Panel . . . . . . . . . . . . . . . . . . . . . 72
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Removing the Logo Board . . . . . . . . . . . . . . . . . . . . . . 73
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Replacing the Logo Board . . . . . . . . . . . . . . . . . . . . . . . 75
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Removing the Display-Light Boards . . . . . . . . . . . . . . . . 76
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Replacing the Display-Light Boards . . . . . . . . . . . . . . . . 78
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Removing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . 79
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . 81
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Removing the Subwoofer . . . . . . . . . . . . . . . . . . . . . . . 82
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Replacing the Subwoofer . . . . . . . . . . . . . . . . . . . . . . . 84
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Book.book Page 7 Friday, June 28, 2013 11:10 AM
8 | Contents
Removing the Sound Board . . . . . . . . . . . . . . . . . . . . . 85
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Replacing the Sound Board . . . . . . . . . . . . . . . . . . . . . . 87
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Removing the Video-Card Heat-Sink(s) . . . . . . . . . . . . . 88
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Replacing the Video-Card Heat-Sink(s) . . . . . . . . . . . . . . 90
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Removing the Video Card(s) . . . . . . . . . . . . . . . . . . . . . . 91
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Replacing the Video Card(s) . . . . . . . . . . . . . . . . . . . . . 93
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Removing the Processor Heat-Sink . . . . . . . . . . . . . . . . 94
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Replacing the Processor Heat-Sink . . . . . . . . . . . . . . . . 95
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Removing the Processor Module . . . . . . . . . . . . . . . . . . 96
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Replacing the Processor Module . . . . . . . . . . . . . . . . . . 98
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Book.book Page 8 Friday, June 28, 2013 11:10 AM
Contents | 9
Removing the System Board
. . . . . . . . . . . . . . . . . . . . . 100
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Replacing the System Board . . . . . . . . . . . . . . . . . . . . . 103
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Entering the Service Tag in the BIOS . . . . . . . . . . . . 104
Removing the Wireless Mini-Card . . . . . . . . . . . . . . . . . 105
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Replacing the Wireless Mini-Card . . . . . . . . . . . . . . . . . 107
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 108
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Entering System Setup. . . . . . . . . . . . . . . . . . . . . 109
System Setup Screens . . . . . . . . . . . . . . . . . . . . . . 110
System Setup Options . . . . . . . . . . . . . . . . . . . . . . 110
Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Flashing the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Book.book Page 9 Friday, June 28, 2013 11:10 AM
10 | Contents
Book.book Page 10 Friday, June 28, 2013 11:10 AM
Before You Begin | 11
Before You Begin
Turn Off Your Computer and Connected
Devices
CAUTION: To avoid losing data, save and close all open files and exit
all open programs before you turn off your computer.
1 Save and close all open files and exit all open programs.
2 Follow the instructions to shut down your computer based on the operating system
installed on your computer.
• Windows 8:
Move your mouse pointer to the upper-right or lower-right corner of the screen to open
the Charms sidebar, and then click
Settings→ Power→ Shut Down.
Microsoft Windows shuts down and then the computer turns off.
• Windows 7:
Click
Start and click Shut down.
NOTE: If you are using a different operating system, see the documentation
of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all telephone cables, network cables, and attached devices from your
computer.
5 After the computer is unplugged, press and hold the power button for about 5
seconds to ground the system board.
Book.book Page 11 Friday, June 28, 2013 11:10 AM
12 | Before You Begin
Safety Instructions
Use the following safety guidelines to protect your computer from potential damage and
ensure your personal safety.
WARNING: Disconnect all power sources before opening the
computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to
the power source.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For additional safety
best practices information, see the Regulatory Compliance
Homepage at dell.com/regulatory_compliance.
CAUTION: To avoid damaging the computer, ensure that the work
surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle
them by their edges and avoid touching pins and contacts.
CAUTION: Only a certified service technician is authorized to remove
the computer cover and access any of the components inside the
computer. See the safety instructions for complete information
about safety precautions, working inside your computer, and
protecting against electrostatic discharge.
CAUTION: Before touching anything inside your computer, ground
yourself by touching an unpainted metal surface, such as the metal
at the back of the computer. While you work, periodically touch an
unpainted metal surface to dissipate static electricity, which could
harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on
its pull-tab, not on the cable itself. Some cables have connectors with
locking tabs or thumb-screws that you must disengage before
disconnecting the cable. When disconnecting cables, keep them
evenly aligned to avoid bending any connector pins. When
connecting cables, ensure that the connectors and ports are
correctly oriented and aligned.
CAUTION: To disconnect a network cable, first unplug the cable from
your computer and then unplug the cable from the network device.
Recommended Tools
The procedures in this document may require the following tools:
• Phillips screwdriver
• Plastic scribe
• Small flat-blade screwdriver
Book.book Page 12 Friday, June 28, 2013 11:10 AM
After Working Inside Your Computer | 13
After Working Inside Your Computer
After you complete the replacement procedures, ensure the following:
• Replace all screws and ensure that no stray screws remain inside your computer
• Connect any external devices, cables, cards, and any other part(s) you removed
before working on your computer
• Connect your computer and all attached devices to their electrical outlets
CAUTION: Before turning on your computer, replace all screws and
ensure that no stray screws remain inside the computer. Failure to do
so may damage your computer.
Book.book Page 13 Friday, June 28, 2013 11:10 AM
14 | Removing the Base Cover
Removing the Base Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 11. For additional safety best practices
information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Procedure
1 Remove the screws that secure the base cover to the computer base.
2 Slide the base cover towards the rear of the computer and lift it off the computer
base.
1 screws (3) 2 base cover
1
2
Book.book Page 14 Friday, June 28, 2013 11:10 AM
Replacing the Base Cover | 15
Replacing the Base Cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 11. For additional safety best practices
information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Procedure
1 Align the tabs on the base cover with the slots on the computer base and slide the
base cover into place.
2 Replace the screws that secure the base cover to the computer base.
Postrequisites
Follow the instructions in "After Working Inside Your Computer" on page 13.
Book.book Page 15 Friday, June 28, 2013 11:10 AM
16 | Removing the Battery Pack
Removing the Battery Pack
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 11. For additional safety best practices
information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
Prerequisites
Remove the base cover. See "Removing the Base Cover" on page 14.
Procedure
1 Remove the screws that secure the battery to the computer base.
2 Disconnect the battery cable from its connector on the system board.
3 Lift the battery pack away from the computer base.
1 battery cable 2 screws (2)
3 battery pack
1
3
2
Book.book Page 16 Friday, June 28, 2013 11:10 AM
Replacing the Battery Pack | 17
Replacing the Battery Pack
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 11. For additional safety best practices
information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
CAUTION: To avoid damage to the computer, use only the battery
designed for this particular Alienware computer.
Procedure
1 Align the tabs on the battery with the slots on the computer base and place the
battery on the computer base.
2 Connect the battery cable to its connector on the system board.
3 Replace the screws that secure the battery to the computer base.
Postrequisites
1 Replace the base cover. See "Replacing the Base Cover" on page 15.
2 Follow the instructions in "After Working Inside Your Computer" on page 13.
Book.book Page 17 Friday, June 28, 2013 11:10 AM
18 | Removing the Memory Module(s)
Removing the Memory Module(s)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 11. For additional safety best practices
information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
NOTE: Your computer supports up to four memory module connectors. You can
access connectors DIMM3 and DIMM4 by removing the base cover at the bottom of
your computer. You can access connectors DIMM1 and DIMM2 by removing the
keyboard.
Prerequisites
1 Remove the base cover. See "Removing the Base Cover" on page 7.
2 Remove the battery. See "Removing the Battery Pack" on page 16.
Book.book Page 18 Friday, June 28, 2013 11:10 AM
Removing the Memory Module(s) | 19
Procedure
1 To remove memory module(s) from connectors DIMM3 and DIMM4, go to step 3.
2 To remove memory module(s) from connectors DIMM1 and DIMM2:
Remove the palm rest. See "Removing the Palm Rest" on page 39.
CAUTION: To prevent damage to the memory-module connector, do
not use tools to spread the memory module securing clips.
3 Using your fingertips, spread apart the securing clips on each end of the
memory-module connector until the memory module pops up.
4 Remove the memory module from the memory-module connector.
1 memory-module connector 2 securing clips (2)
3 memory module
3
2
1
Book.book Page 19 Friday, June 28, 2013 11:10 AM
20 | Replacing the Memory Module(s)
Replacing the Memory Module(s)
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
"Before You Begin" on page 11. For additional safety best practices
information, see the Regulatory Compliance Homepage at
dell.com/regulatory_compliance.
NOTE: Your computer supports up to four memory module connectors. You can
access connectors DIMM3 and DIMM4 by removing the base cover at the bottom of
your computer. You can access connectors DIMM1 and DIMM2 by removing the
palmrest.
Procedure
NOTE: If you need to install memory modules in two connectors, install a memory
module in the lower connector before you install a memory module in the upper
connector.
1 Align the notch on the memory module with the tab on the memory-module
connector.
2 Slide the memory module firmly into the connector at a 45-degree angle and press
the memory module down until it clicks into place. If you do not hear the click,
remove the memory module and reinstall it.
1tab 2notch
3 memory-module connector
3
1
2
Book.book Page 20 Friday, June 28, 2013 11:10 AM
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