RCA 25216 User manual

25216

User’s Guide

®

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in com-

pliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal

Equipment published by ACTA.

1 Notication to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the US number and Ringer

Equivalence Number (REN) for the equipment.You must, upon request, provide this information to your tele-

phone company.

The REN is useful in determining the number of devices you may connect to your telephone line and still have all

of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of

all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect

to your line as determined by the REN, you should contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply

with the applicable FCCPart 68 rules and requirements adopted by the ACTA. A compliant telephone cord and

modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is

also compliant. See installation instructions for details.

Notes

• This equipment may not be used on coin service provided by the telephone company.

• Party lines are subject to state taris, and therefore, you may not be able to use your own tele

phone equipment if you are on a party line. Check with your local telephone company.

• Notice must be given to the telephone company upon permanent disconnection of your telephone

from your line.

• If your home has specially wired alarm equipment connected to the telephone line, ensure the

installation of this product does not disable your alarm equipment. If you have questions about

what will disable alarm equipment, consult your telephone company or a qualiﬁed installer.

US Number is located on the cabinet bottom

REN number is located on the cabinet bottom

2 Rights of the Telephone Company

Should your equipment cause trouble on your line that may harm the telephone network, the telephone com-

pany shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior

notice is not practicable and the circumstances warrant such action, the telephone company may temporarily

discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1)

promptly notify you of such temporary discontinuance; (2) aord you the opportunity to correct the situation;

and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in

Subpart E of Part 68, FCC Rules and Regulations.

2

The telephone company may make changes in its communications facilities, equipment, operations or proce-

dures where such action is required in the operation of its business and not inconsistent with FCC Rules and

telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This

device may not cause harmful interference; and (2) This device must accept any interference received, including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation.

This equipment generates, uses and can radiate radio frequency and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio communications. However, there is no guarantee

that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception that can be determined by

following measures.

• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is

“receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications equipment and

receiving antenna

the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an experienced radio/televi-

sion technician for additional suggestions. Also, the Federal Communications Commission has prepared a

helpful booklet, “How to Identify and Resolve Radio/TV Interference Problems.” This booklet is available from

when ordering copies.

could void the user’s authority to operate the equipment.

Licensing

Licensed under US Patent 6,427,009.

Hearing Aid Compatibility

This telephone system meets FCC standards for Hearing Aid Compatibility.

3

Notice:

techniques applicables d’Industrie Canada.The Ringer Equivalence Number is an indication of the maximum number of devices

allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices

sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à uneinterface téléphonique. La

terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme

d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.

Equipment Approval Information 2

Interference Information 3

Licensing 3

Hearing Aid Compatibility 3

Introduction 5

Parts Checklist 5

Telephone Jack Requirements 6

Important Installation Guidelines 6

Phone Layout 7

Installing the Phone 8

Programming the Phone 11

- Standby Screen 11

- Programming Functions 11

11

- Phone Settings

12

- Date/Time

12

- Set Date/Time

12

- Set Format

12

- Time Format

12

- Date Format

13

- Dial Mode

13

- Area Code

14

- 2nd Call Alert

14

- Display Setting

14

- Language

14

- Contrast

15

- Backlight

15

16

17

18

- Mute 18

18

- Do Not Disturb 18

- Flash 19

- Inserting a Pause in the Dialing

Sequence 19

- Redial 19

- Reviewing the Redial Numbers 19

- Storing a Redial Record in Directory 19

20

- Speakerphone, Handset and

Headset Volume 20

- Hold 20

- Conference Calls 20

- Conference Calls using your

Bluetooth Cellular Phone 20

- Bluetooth Operation 21

- Transfer cellular call to cell 21

Caller ID (CID) 21

- Receiving and Storing CID Records 21

- Reviewing CID Records 21

- Saving a CID Record to the Phone

Directory 21

- Deleting a CID Record 22

- Deleting All Call Records 22

- Dialing Back 22

- Call Waiting Caller ID 23

Directory and One-Touch Memory 23

- Adding Directory Entries 23

- Storing a Record in the One-Touch

Memory Buttons 24

- Reviewing Directory Records 24

- Editing a Name or Number Stored in

the One-Touch/Memory Log 24

- Reviewing Record in One-Touch Memory 25

- Editing a Directory Record 25

- Deleting a Directory Record 25

- Deleting All Directory Records 25

- Dialing a Directory Record 25

- Dialing a One-Touch/Memory Record 26

- Display Messages 26

Backup Battery Operation 27

Troubleshooting Guide 27

General Product Care 27

Warranty Assistance 28

Limited Warranty 28

Bluetooth 30

- Sound Settings

- Ring Tones

- Ring Volume

- Key Tone

-

Voice Mail

- Bluetooth Settings

- Add New Device

- Bluetooth Mode

- Priority Device

- Delete Device

- Device Name

-

Restore Setting

- Call VM

- Settings

Telephone Operation

- Making Calls with the Corded Handset

- Making Calls in S

- Making Calls with the O

Wired Headset

- Making Cellular Calls

- Pre-Dialing

- Answering a Call

- Receiving a Cellular call

peakerphone Mode

ptional

- Switching Between the Speakerphone,

Handset, and Headset Mode

Table of Contents

4

Introduction

CAUTION: When using telephone equipment, there are basic safety instructions that should always

be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save

them for future reference.

Parts Checklist

Make sure your package includes the following items:

5

Corded

Handset

Telephone

2- Line cords

AC power

adaptor

(for base)

Short Line Cord

Coiled Handset

Cord

Ce l

Telephone Jack Requirements

To use this phone, you will need a RJ11C (for a single line) or a RJ14C (for two lines) type modular phone jack,

which might look like the one pictured here, installed in your home or ofﬁce. If you ﬁnd don’t have either

modular jack, call your local phone company to nd out how to get one installed.

Important Installation Guidelines

• Avoid sources of noise and heat, such as motors, uorescent lighting, microwave ovens, heating

appliances and direct sunlight.

• Avoid areas of excessive dust, moisture and low temperature.

• Never install telephone wiring during a lightning storm

• Never install telephone jacks in wet locations unless the jack is specically designed for

wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone line has been

disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

Modular

telephone line

jack

Wall plate

6

Phone Layout

7

Display

3 Soft Keys

Volume +/-

Prev Key

Message

Waiting

Next Key

One-Touch

Memory Log

Directory, Caller ID

DND, Exit

Redial, Flash

Line1,

Line 2

Speakerphone

Headset, Hold,

Mute

Pause

Tone

Delete,

Bluetooth®

Cell

Installing the Phone

The phone has the ability to connect to two landlines and a Bluetooth®cellular telephone. The landlines may

be connected by a single two-line cable or two single-line cables. Please see page 15 for instructions on how to

connect your RCA 25216 to your Bluetooth® cellular phone.

1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your corded telephone

on a level surface, such as a desktop or tabletop, or you may mount it on the wall.

2. Install 5 AAA-size alkaline batteries (not included) for back up power in the event of a power failure.

• Insert a ﬂat-head screwdriver or similar object into the battery door latch and gently pry upward to

release the battery door from the base.

• Insert the batteries inside the battery compartment as shown on the diagram.

• Snap the battery compartment door back into place.

NOTE: If the low batt

ery icon appears in the display, you need to replace the batteries. It is impor-

tant that you replace them as soon as possible to maintain unit operation when electrical power is

IMPORTANT: If you are not going to use the telephone for more than 30 days, remove the batteries

because they can leak and damage the unit.

3. Plug the power supply cord into the power jack on the back of the base and the other end into an electrical

outlet.

CAUTION: To reduce risk of personal injury, ﬁre, or damage use only the T-2757 (base)

power adaptor listed in the user’s guide. This power adaptor is intended to be correctly

orientated in a vertical or ﬂoor mount position.

4. Connect the telephone line cords:

If you have 2 single-line wall jacks installed in your home or ofﬁce, you can use adaptors/couplers (not

included) to combine the 2 single telephone lines into 1 dual lines. The adaptor/coupler may look similar to the

one pictured here and can be purchased from your local telephone products retailer.

8

Or, you can use the 2 single telephone lines plug into the 2 jacks on the back of the telephone.

Line 1

Line 2

If you have Line 1 and Line 2 wired into one wall jack in your home or oce, you can use one of the supplied

telephone line cords to connect from the wall jack to the Line 1 + 2 jack on the back of the phone as shown

below.

Line 1 + 2

5. If you want to mount the telephone on the wall, you can plug the 2 lines such as the below drawing;

Line 1

Line 2

9

-OR-

Line 1

Line 2

Line 1 & 2

6. Connect the handset cord:

Connect one end of the coiled handset cord to the jack on the side of the base and the other end into the jack in

the handset, and place the handset in the cradle.

10

IMPORTANT INFORMATION

Refer to your cell phone user's manual for more information about its Bluetooth® function.

Make sure that your Bluetooth® enabled cellular phone is near (less than 10') your RCA 25216 telephone in order to

maintain a clear and consistent connection between your Bluetooth®cell phone, telephone base and cell tower.

telephone base to a location where the cellular signal may be stronger.

Charge your Bluetooth®cell phone while it is connected to the telephone base because your cell phone's battery will

discharge faster while it is connected wirelessly to the telephone base.

Monitor your cell phone's usage because airtime is deducted from your cellular plan for the duration of cellular calls,

even while placing them on your RCA 25216.

Refer to the Bluetooth® settings section (page 15) to learn how to set up your Bluetooth® connection.

Programming the Phone

Standby Screen

The phone displays the current date, time and the Soft keys.

NOTE: The Soft keys will change according to the status of the unit.

menu “Phone Setting- Date /Time” to set the clock. If you subscribe to Caller ID services from your

telephone service provider, your clock will be set automatically each time you receive a phone call.

However, you will need to set the year by going to the Date/Time option in the Phone Settings Menu.

Programming Functions

The system uses a menu structure to give you access to all of the built-in features. You may program the follow-

ing items in main menu: Phone Settings, Display Setting.Sound settings,Voice Mail, Bluetooth Settings and

NOTE: During programming, you may press the BACK Soft key (left) at any time to exit the sub-

menu and return to the main menu, or press exit key to exit programming and return to the

standby screen.

NOTE: If no key is pressed for 30 seconds, the base will automatically exit programming

and return to the standby screen.

Restore setting.

11

12:00AM 01/01/10)

SELECT

6.

5. Press SAVE Soft Key.

SAVE.

SELECT

Set Format

SELECT

2

Set Format

Area Code

From the Phone Settings Menu:

1. Use the VOL (- or +) button to scroll to Area Code.

2. Press the Soft key.

3. Use the dial-pad to enter your area code.

4. Press the SAVE

Note: the Area code default setting is empty.

Dial Mode

From the Phone Settings Menu:

1. Use the VOL (- or +) button to scroll to Dial Mode.

2. Press the Soft key.

3. Use the VOL (- or +) button to scroll to select either Line 1 or Line 2.

4. Press the Soft key to select.

5. Use the VOL (- or +) button to scroll to select either Tone or Pulse.

Note: the default setting is Tone.

SELECT

(- or +) button to scroll to either Always On or Automatics.

Note: The default setting is Automatics.

Note: The default setting is Level 3.

SELECT

2nd Call Alert

From the Phone Settings Menu:

1. Use the VOL (- or +) button to scroll to 2nd Call Alert.

2. Press the Soft key.

3. Use the VOL (- or +) button to scroll to select either On or

4. Press the Soft key to select.

Note: the default setting is On.

SELECT

Note: The default setting is English.

SELECT

Voice Mail

line in order for this feature to operate.

Key Tone

From the Sound Settings Menu:

1. Use the VOL (- or +) button to scroll to Key Tone.

2. Press the Soft key.

3. Use the VOL

4. Press the SELECT Soft key to select.

Note: the default setting is On.

SELECT

Note: The line 1 default ring tone is melody 1 and the line 2 default is melody 2.

1. Make sure your phone is OFF (not in Talk mode).

2. Press the MENU Soft key to go to the main menu.

3. Use the VOL (- or +) button to scroll to Sound Settings

4. Press the SELECT

Ring Volume

From the Sound Settings Menu:

1.Press the VOL(- or +)button to scroll to the Ring Volume.

2.Press SELECT Soft key.

3.Use the VOL (- or +) button to scroll to select either Line 1 or Line 2.

4.Press the SELECT Soft key to select.

5.Use the VOL (- or +) button to scroll to your selection.

Note:The default setting is VOL 3.

SELECT

14

Blue

Add New Device

Note

not the quick Connect/Bluetooth® button.

tooth® Settings

To use a Bluetooth Bluetooth® cellular

phone with your RCA 25216.

NOTE: This unit supports a maximum of 8 Bluetooth® cell phones. However, only 2 can be connected to

your 25216 at the same time.

To use your Bluetooth® cell phone with this system, you must ensure that Bluetooth® is activated on your cellular

phone and that it is "Discoverable." Activate Bluetooth® on your device and then pair the device to the base.

NOTE: Your Bluetooth® cell phone device should be within 2 feet to 10 feet from the base. If the device is too

close it may create undesired noise. If device is too far it will not pair.

1. Make sure your base is in idle mode.

2. Press the Menu Soft key to enter the main menu.

3. Use the VOL (- or +) button to scroll to BLUETOOTH SETTINGS.

4. Press the SELECT Soft key to enter the sub-menu. There are 5 programmable menus: Add New Device, Bluetooth

Mode, Priority Device, Delete Device and Device Name.

1. Make sure your phone is in idle mode. (not in Talk mode)

2. Press the MENU Soft key (left) to go to the main menu.

3. Press VOL (- or +) button to scroll to Voice Mail.

4. Press SELECT

Call VM

Settings

Call VM

From the Voice Mail Menu:

1. Press VOL (- or +) button to scroll to Call VM.

2. Press SELECT Soft key

3. Use the VOL (- or +) button to toggle between Line 1 and Line 2 and press SELECT soft key to select.

4. The phone will dial your voicemail access number. You may proceed to access your voicemail per your service

provider’s instructions.

Delete button to backspace and

delete numbers, if necessary.

SELECT

From the Bluetooth Settings Menu:

1. Use the VOL (- or +) button to scroll to ADD NEW DEVICE.

2. Press the SELECT Soft key. The base will display “ADD NEW DEVICE Searching…”, and then it will display a list of

d

Bluetooth Mode

From the Bluetooth Settings Menu:

1. Use the VOL (- or +) button to scroll to BLUETOOTH MODE.

2. Press the SELECT Soft key.

3. Use the VOL

4. Press the SELECT Soft key to select.

Note: the default setting is On.

Priority Device

From the Bluetooth Settings Menu:

1. Use the VOL (- or +) button to scroll to PRIORITY DEVICE.

2. Press the SELECT Soft key, the unit shows the paired device name list;

3. Use the VOL (- or +) button to scroll to the direct device name, press SELECT Soft key to select.

Note: The device selected under the Priority Device menu will be the device that is automatically

selected by your 25216 phone.

Delete Device

From the Bluetooth Settings Menu:

1. Use the VOL (- or +) button to scroll to DELETE DEVICE.

2. Press the SELECT Soft key, the unit shows the paired device name list;

3. Use the VOL (- or +) button to scroll to the direct device name, press DEL Soft key to delete.

Device Name

From the Bluetooth Settings Menu:

1. Use the VOL (- or +) button to scroll to DEVICE NAME.

2. Press the SELECT Soft key.

3. Use the dial-pad to enter your device name.

4

Press SAVE

Warning: Pressing YES will return phone to its default state. This will reset date/time and all

menu settings to default.

Restore Setting

1. Make sure your phone is OFF (not in Talk mode).

2. Press the MENU Soft key to go to the main menu.

3. Use the VOL (- or +) button to scroll to Restore Setting.

4. Press the SELECT Soft key.

5. Display will read Restore?

YES

Initializing

6

7

all Bluetooth® devices within range. Select your Bluetooth® cell phone and press Select soft key.

3. Your cell phone will ask you for a PIN or password. Use the number keys on your cell phone to enter the default

PIN 0000. When the device is paired successfully, device information will be saved to the base and can be displayed

by pressing the Bluetooth® button.

16

NoteOnce you have paired a device with the telephone base, the pairing information is stored in the

telephone base. If the paired device becomes disconnected, the RCA 25216 will automatically search

and attempt to re-connect to the Bluetooth cellular phone. If the connection does not resume in one

minute, you will need to re-connect to that device manually.

Telephone Operation

Pre-Dialing

1. With the phone idle, manually enter the telephone number.

2. Press the Speaker button or line1 or line 2 button to take a line, or pick up the corded handset (on the base

cradle) and then the telephone number will be dialed out.

NOTE: The maximum pre-dialing number length is 32 digits, if the number is over 32 digits, the

phone will emit an error tone.

17

Making Cellular Calls

1. In standby mode, dial the desired number, press Cell button. - OR -

Use the VOL (- or +) button to select the desired record in record review mode, then press the Cell button. - OR -

Press the corresponding speed dialing number button, then press Cell (SKR) button.

Note: The device selected under the Priority Device menu will be the device that is automatically

selected by your 25216 phone.

Note: If the user needs to dial using an alternate (non-priority) cell phone that has previously been paired,

press the Bluetooth button to view the paired devices, scroll to the desired device, then press the Dial soft

key to make the call.

2 . Pick up the corded handset to switch to receiver mode.

3.

Place the corded handset in the base cradle when nished.

Making Calls with the Corded Handset

1. Pick up the handset. The unit will automatically select an available land line. If both land lines are available, Line 1

button. -OR-

Press the Line 1, Line 2 or Cell button and then pick up the corded handset to select the desired line.

2. Wait for a dial tone, and then dial a phone number using the dial-pad, the directory or a one-touch speed dial.

Making Calls in Speakerphone Mode

1. Press the speaker button. The unit will automatically select an available land line. If both land lines are available,

-OR-

Press the Line 1, Line 2 or Cell button to select the desired line, and the speakerphone will engage automatically.

2. Wait for a dial tone, and then dial a phone number using dial-pad, the directory or a one-touch speed dial.

Making Calls with the Optional Wired Headset

1. Plug the headset into the Headset jack on the side of the unit.

3. Press the headset button on the phone.

5. Wait for a dial tone, and then dial the phone number using the dial-pad, the directory or a one-touch speed

dial. -OR-

Press the Line 1, Line 2 or Cell button and then press the headset button to select the desired line.

NOTE: If the headset is not connected (or if not completely inserted into headset jack), an error tone is

heard when the Headset button is pressed.

NOTE: Headset performance may vary widely depending on the quality of the headset.

ell

Bluetooth®

Answering a Call

1. Pick up the corded handset to answer the call in Handset mode, -OR-

2. Press the speaker button to answer the call in speakerphone mode,

-OR-

3. Press the corresponding line button to answer the call in speakerphone mode,

-OR-

4. Press the headset button to answer the call in headset mode.

Speaker button (in speakerphone mode) or Head-

set button (in headset mode) to end the call.

NOTE: Adjust the volume by pressing the vol (- or +) button during a call.

Switching Between the Speakerphone, Handset, and Headset Mode

To switch to the speakerphone, press Speaker button. The speakerphone indicator will illuminate. Place the

handset back into the cradle.

T

switch to the headset, press the Headset button to enable the headset. The headset indicator will illuminate.

Mute

you, but you can still hear them.

1. Press Mute button to activate the mute feature.

NOTE: When using the mute feature on the base, the indicator will illuminate when the mute is

activated.

2. Press the Mute button again to de-activate.

Do Not Disturb

This feature is set at individual telephones to disable (silence) an incoming ring signal. When there is an

incoming call , the status indicators will function, but the phone will not ring.

1. When the unit is idle, press the DND button.

2. Use the VOL (- or +) button to select the duration. You may choose from 15 minutes, 30 minutes, 45 minutes,

1 hour, or 2 hours and increase the duration by 1-hour intervals up to 24 hours.

3. Press the SELECT

-

lowed by the length of time in hours and minutes that the ringer will be disabled. Additionally, the DND

5. To cancel, press DND button again.

18

Receiving a Cellular Call

similar to lines 1 and 2. To answer the call:

1. Pick up the handset from the base cradle. - OR -

Press the Speaker button on the base. - OR -

Press the Cell button on the base. -OR-

Press the Headset button on the base. (if a wired headset is connected to the base)

ell

Flash

If you subscribe to Call Waiting service from your telephone service provider and you receive an incoming call on

while a call is currently active on the same line, you will hear an audible tone to indicate another call is waiting.

Also, Caller ID information (if available) for the waiting call will be displayed.

1. To connect to the waiting call, press the Flash button on your phone. This will place the origian call on hold

and connect you to the new incoming call.

2.To switch between the two calls, press the button.

Inserting a Pause in the Dialing Sequence

Press and hold the # button for 2 seconds to insert a delay in dialing sequence when a pause is needed to wait for a

dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts

as one digit in the dialing sequence, and is shown as “P” in the display.

Redial

1. Press the Speaker button (speakerphone mode), or press the headset button (headset mode), or pick up the

corded handset from the base.

-OR-

Press a Line button to select a line.

3. Press the Redial button. The redial number list is shown.

4. Use the VOL (- or +) button to select the number. Press the DIAL Soft key to dial out the number.

NOTE: If the number you dialed is longer than 32 digits, only the rst 32 digits will be saved in

the redial list .

Reviewing the Redial Numbers

Your phone records up to three previously dialed phone numbers.

1. When the phone is idle, press the Redial button.

2. Use the VOL (- or +) button to view previously dialed numbers.

3. While the preferred number is displayed, press the Speaker, Headset, a Line button, or pick up the corded

handset to dial the phone number.

and the number will be dialed accordingly.

Storing a Redial Record in Directory

1. Make sure your phone is in idle mode. (not in Talk mode)

2. Press the Redial button, then use the VOL (- or +) button to scroll to the desired redial number.

3. Press the SAVE Soft key.

4. The screen displays Enter Name. Input a name by pressing the keypad.

19

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