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4 GUIDE
Many common problems can be solved using the suggestions below, thus avoiding costly service
calls.
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WARRANTY PERIOD FOR ALL PARTS IS ONE YEAR
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Warranty Policy
B
ull Outdoor Products continues to be the industry’s leader in Warranty Durations with our product line.
Warranty Durations can be located in the Parts Section of each manual. Components such as doors,
drawers, and non-mechanical items are covered under a one year warranty from the date of purchase
on invoice or purchase order.
Warranty Claims must be filed on line through the Bullbbq.com Website. Warranty Claims will not be
accepted via email, fax, or phone.
Bull Outdoor Products, Inc. warrants to the original purchaser at the original site of delivery with proof of
purchase of each Outdoor Gas Grill that when subject to normal residential use, it is free from defects in
workmanship and materials for the periods specified below. This warranty excludes grills used in rental
or commercial applications. It does not apply to rust, corrosion, oxidation, or discoloration, which may
occur due to moisture, overheating, or packaging, unless the affected product becomes inoperable.
Warranty Claims do not include shipping charges of item(s), labor or any labor related charges. There
will be a shipping and handling charge for the delivery of the warranty part(s).
Our obligation under this warranty is limited to repair or replacement, at our option, of the product during
the warranty period. The extent of any liability of Bull Outdoor Products, Inc., under this warranty is
limited to repair or replacement. This warranty does not cover normal wear of parts, damage resulting
from any of the following: negligent use or misuse of the product, use on improper fuel/gas supply, use
contrary to operating instructions, or alteration by any person other than our factory service center. The
warranty period is not extended by such repair or replacement..
Product repair as provided under this warranty is your exclusive remedy. Bull Outdoor Products, Inc.
shall not be liable for any incidental or consequential damages for breach of any express or implied
warranty on its products. Except to the extent prohibited by applicable law, any implied warranty or
merchantability or fitness for a particular purpose on this product to the duration of the above warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow
limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights, and you may have other rights, which vary from state
to state.
Based on country or geographical area, the following methods are used to file a Warranty Claim:
https://www.bullbbq.com/suppor
t-warranty
United States of America / Canada / Central America / South America
https://www.bullbbq.eu/en/war
rantyform.htm
Belgium / Germany / Norway / Switzerland
France / Latvia / Portugal / United Kingdom
Denmark / Malta / Romania
Italy / Netherlands / Spain
M
ail= Exim International PTY LTD PO Box 70 Helensvale, Queensland 4212 Australia
Australia
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