Lexmark GENESIS S815 User manual

Category
Multifunctionals
Type
User manual
Genesis S800 Series User's Guide
September 2010 www.lexmark.com
Machine type(s):
4310
Model(s):
VW1, VW2, VW3
Contents
Safety information.............................................................................6
About your printer.............................................................................7
Thank you for choosing this printer!...............................................................................................................................7
Minimizing your printer's environmental impact......................................................................................................7
Finding information about the printer...........................................................................................................................8
Understanding the parts of the printer.......................................................................................................................10
Ordering and replacing supplies...................................................13
Ordering ink cartridges.....................................................................................................................................................13
Using genuine Lexmark ink cartridges........................................................................................................................13
Replacing ink cartridges....................................................................................................................................................14
Ordering paper and other supplies..............................................................................................................................15
Recycling Lexmark products...........................................................................................................................................16
Using the printer control panel buttons and menus................17
Using the printer control panel......................................................................................................................................17
Understanding the home screen...................................................................................................................................18
Navigating menus using the touch screen................................................................................................................20
Changing the Power Saver timeout.............................................................................................................................21
Saving paper and energy with Eco-Mode..................................................................................................................21
Resetting to factory settings............................................................................................................................................21
Using the printer software.............................................................22
Minimum system requirements.....................................................................................................................................22
Using the Windows printer software............................................................................................................................22
Using the Macintosh printer software.........................................................................................................................24
Finding and installing optional software....................................................................................................................25
Updating the printer software........................................................................................................................................26
Reinstalling the printer software...................................................................................................................................26
Loading paper and original documents......................................28
Loading paper.......................................................................................................................................................................28
Loading original documents on the scanner glass.................................................................................................31
Loading small media on the scanner glass................................................................................................................32
Contents
2
Loading thick media on the scanner glass.................................................................................................................33
Saving paper default settings.........................................................................................................................................33
Printing...............................................................................................34
Tips for printing....................................................................................................................................................................34
Printing basic documents.................................................................................................................................................34
Printing on both sides of the paper (duplexing)......................................................................................................38
Printing specialty documents.........................................................................................................................................42
Working with photos..........................................................................................................................................................45
Managing print jobs...........................................................................................................................................................50
Copying...............................................................................................55
Tips for copying....................................................................................................................................................................55
Making copies.......................................................................................................................................................................55
Copying photos....................................................................................................................................................................56
Copying an ID card..............................................................................................................................................................56
Copying a two-sided document....................................................................................................................................56
Enlarging or reducing images.........................................................................................................................................57
Adjusting copy quality.......................................................................................................................................................57
Making a copy lighter or darker.....................................................................................................................................57
Collating copies using the printer control panel.....................................................................................................58
Repeating an image on one page.................................................................................................................................58
Copying multiple pages on one sheet.........................................................................................................................58
Making a duplex copy........................................................................................................................................................59
Canceling copy jobs...........................................................................................................................................................60
Scanning.............................................................................................61
Tips for scanning..................................................................................................................................................................61
Scanning to a local or network computer..................................................................................................................61
Scanning to a flash drive or memory card..................................................................................................................62
Scanning photos into an editing application............................................................................................................63
Scanning documents into an editing application...................................................................................................64
Scanning directly to e-mail using the printer software.........................................................................................65
Scanning to a PDF...............................................................................................................................................................66
Scanning FAQ.......................................................................................................................................................................66
Canceling scan jobs............................................................................................................................................................67
Contents
3
E-mailing............................................................................................68
Setting up the printer to e-mail......................................................................................................................................68
Creating an e-mail contact list........................................................................................................................................69
Sending e-mail......................................................................................................................................................................71
Canceling an e-mail............................................................................................................................................................73
Faxing.................................................................................................74
Setting up the printer to fax............................................................................................................................................74
Configuring the fax settings............................................................................................................................................86
Creating a contact list........................................................................................................................................................88
Sending faxes........................................................................................................................................................................89
Receiving faxes.....................................................................................................................................................................91
Faxing FAQ.............................................................................................................................................................................92
Networking........................................................................................99
Installing the printer on a wireless network..............................................................................................................99
Advanced wireless setup................................................................................................................................................104
Networking FAQ................................................................................................................................................................110
Using SmartSolutions....................................................................122
What is SmartSolutions?.................................................................................................................................................122
Creating and customizing printer solutions............................................................................................................123
Maintaining the printer.................................................................125
Maintaining ink cartridges.............................................................................................................................................125
Cleaning the exterior of the printer............................................................................................................................126
Cleaning the scanner glass............................................................................................................................................127
Cleaning the touch screen.............................................................................................................................................127
Troubleshooting.............................................................................128
Before you troubleshoot................................................................................................................................................128
Using the Service Center to solve printer problems............................................................................................128
If Troubleshooting does not solve your problem..................................................................................................128
Setup troubleshooting....................................................................................................................................................128
Jams and misfeeds troubleshooting..........................................................................................................................136
Print troubleshooting......................................................................................................................................................139
Copy and scan troubleshooting..................................................................................................................................142
Contents
4
E-mail troubleshooting...................................................................................................................................................144
Fax troubleshooting.........................................................................................................................................................145
Memory card troubleshooting.....................................................................................................................................151
Wireless troubleshooting...............................................................................................................................................153
Notices..............................................................................................172
Product information.........................................................................................................................................................172
Edition notice.....................................................................................................................................................................172
Power consumption.........................................................................................................................................................176
Index.................................................................................................190
Contents
5
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
Use only the power supply and power cord provided with this product or the manufacturer's authorized
replacements.
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ-11) cord provided
with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public
switched telephone network.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do
not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper
path. To avoid injury, use caution when accessing this area for clearing a paper jam.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
SAVE THESE INSTRUCTIONS.
Safety information
6
About your printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the
User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully,
and make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied.
If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted
to help you get back on track fast. And if you find something we could do better, please let us know. After all, you
are the reason we do what we do, and your suggestions help us do it better.
Minimizing your printer's environmental impact
We are committed to protecting the environment and are continually improving our printers to reduce their
environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your printer's
environmental impact even further.
Conserving energy
Activate Eco-Mode. This feature sets the screen brightness to low and sets the printer to change to Power Saver
mode after the printer is left idle for 10 minutes.
Select the lowest Power Saver timeout. The Power Saver feature puts the printer in a minimum-power standby
mode after the printer has been idle for a set amount of time (the Power Saver timeout).
Share your printer. Wireless/network printers allow you to share a single printer among multiple computers,
thus conserving energy and other resources.
Conserving paper
Activate Eco-Mode. On select printer models, this feature sets the printer to automatically print on both sides
of the paper (duplex) for copy and fax jobs, and for printing in Windows and Mac OS X version 10.6 or later.
Print more than one page image on one side of the paper. The Pages per Sheet feature allows you to print
multiple pages on one sheet. You can print up to 4 page images on one side of a sheet of paper.
Print on both sides of the paper. Duplexing lets you print on both sides of the paper manually or automatically
(depending on your printer model).
Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print Preview dialog,
or the printer display (depending on your printer model).
Scan and save. To avoid printing multiple copies, you can scan documents or photographs and save them to a
computer program, application, or flash drive for presentation.
Use recycled paper.
About your printer
7
Conserving ink
Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and
are recommended for printing documents that are mostly text.
Use High Yield cartridges. Inks in High Yield cartridges allow you to print more pages with fewer cartridges.
Clean the printhead. Before replacing and recycling your ink cartridges, try using the “Clean Printhead” and
“Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints.
Recycling
Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return
an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag.
Recycle the product packaging.
Recycle your old printer instead of throwing it away.
Recycle paper from discarded print jobs.
Use recycled paper.
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.
Finding information about the printer
Publications
What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
Setup documentation
The setup documentation came with the printer and is
also available on the Lexmark Web site at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
Configuring printer settings
Viewing and printing documents and photos
Setting up and using printer software
Setting up and configuring the printer on a network,
depending on your printer model
Caring for and maintaining the printer
Troubleshooting and solving problems
User's Guide
The User's Guide is available on the installation software
CD.
For updates, check our Web site at
http://support.lexmark.com.
About your printer
8
What are you looking for? Find it here
Creating and customizing printer solutions, depending on your
printer model
SmartSolutions User's Guide and Help
Go to http://smartsolutions.lexmark.com. Click the
User's Guide link to view basic SmartSolutions
information, or click ? to view context-sensitive
information.
Help using the printer software Windows or Mac Help
Open a printer software program or application, and
then click Help.
Click
to view context-sensitive information.
Notes:
The Help installs automatically with the printer
software.
The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
The latest supplemental information, updates, and online
technical support:
Troubleshooting hints and tips
Frequently asked questions
Documentation
Driver downloads
Live chat support
E-mail support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Record the following information (located on the store
receipt and inside the front door of the printer), and
have it ready when you contact support so that they
may serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Telephone support In the US, call us at:
1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET), Saturday
and Sunday (11:00 AM–8:00 PM ET)
Support telephone numbers and hours of operation for
your country or region can be found on the Support
Web site (http://support.lexmark.com) or on the
printed warranty that came with your printer.
Warranty information
In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
In other countries or regions—See the printed
warranty that came with your printer.
About your printer
9
Understanding the parts of the printer
Use the To
1 Scanner lid Access the scanner glass.
2
Scanner glass Scan, copy, or fax photos and documents.
3
Scanner clip Hold photos, cards, or other small media in place.
4 Placement corner Correctly place photos and documents on the scanner glass.
5
Printer control panel with touch screen Operate the printer.
6 Paper support
Load paper.
Access paper jams.
7
Paper guide adjustment lever Adjust the paper guides.
8
PictBridge and USB port Connect a PictBridge-enabled digital camera or a flash drive to the
printer.
9
Memory card slot Insert a memory card.
10 Front door Access the ink cartridges.
11
Paper exit tray Hold paper as it exits.
About your printer
10
Use the To
1
Customer support label Identify the model number of the printer, the customer
support hot line, the ink tank information, and the MAC
address.
2
Front door Access the ink cartridges.
3 Printhead access door
Access the printhead.
Access paper jams.
4
Cloth storage pocket Store the touch-screen cloth.
5
Ink cartridge access Install, replace, or remove ink cartridges.
6 Paper support
Load paper.
Access paper jams.
7
LINE Port Connect the printer to an active telephone line through
a standard wall jack (RJ-11), DSL filter, VoIP adapter, or
any other adapter that allows you to access the phone
line to send and receive faxes.
8
EXT Port Connect additional devices (telephone or answering
machine) to the printer and the telephone line. Use this
port if you do not have a dedicated fax line for the
printer, and if this connection method is supported in
your country or region.
9
Power supply with port Connect the printer to or disconnect the printer from a
power source.
10
Fax cover Protect the fax area.
11
Duplex unit
Print on both sides of a sheet of paper.
Access paper jams.
12 Duplex button Release the duplex unit.
About your printer
11
Use the To
13
USB port Connect the printer to a computer using a USB cable.
Warning—Potential Damage: Do not touch the USB
port except when plugging in or removing a USB cable
or installation cable.
Use the To
1
Power supply with port Connect the printer to or disconnect the printer from a power source.
Note: The power supply input is 100-240 V AC at 0.7 A (50/60 Hz). The power supply
output is 30 V DC at 1.07 A.
2 Power supply cover Protect the power supply.
About your printer
12
Ordering and replacing supplies
Ordering ink cartridges
Lexmark S800 Series models
Item
Return Program Cartridge
1
Regular cartridge
2
Black cartridge 100 100A
High yield black cartridge 100XL 100XLA
Yellow color cartridge 100 100A
High yield yellow color cartridge 100XL 100XLA
Cyan color cartridge 100 100A
High yield cyan color cartridge 100XL 100XLA
Magenta color cartridge 100 100A
High yield magenta color cartridge 100XL 100XLA
1
Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling.
2
Available only on the Lexmark Web site at www.lexmark.com.
Notes:
To get more ink, order high yield ink cartridges.
Depending on your country or region, you may get the ink cartridges individually or in packs.
You can order a mix of standard ink cartridges and high yield ink cartridges, depending on your needs.
Check the yield rate on the ink cartridge box, or visit www.lexmark.com/pageyields.
For best results, use only Lexmark ink cartridges.
Using genuine Lexmark ink cartridges
Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and
our inks are formulated to work with your printer and help extend the life of your product. We recommend that you
use only genuine Lexmark ink cartridges.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges.
Ordering and replacing supplies
13
Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately
after removing the old ones, or the ink remaining in the printhead nozzles may dry out.
1 Turn on your printer.
2 Open the printer.
Note: The printhead moves to the cartridge installation position.
3 Press the release tab, and then remove the used ink cartridge or cartridges.
4 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge.
If your ink cartridge comes with a muzzle cap, then remove the cap.
Ordering and replacing supplies
14
If your ink cartridge comes with a twist cap, then twist and remove the cap.
5 Install each ink cartridge. Use two hands to install the black cartridge.
Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to
air.
6 Close the printer.
Ordering paper and other supplies
To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Item Part Number
USB cable 1021294
For more information, go to www.lexmark.com.
Paper Paper size
Lexmark photo paper
Letter
A4
4 x 6 in.
L
Notes:
Availability may vary by country or region.
For best results when printing photos or other high-quality images, use Lexmark photo paper.
For more information, go to www.lexmark.com
Ordering and replacing supplies
15
Recycling Lexmark products
To return Lexmark products for recycling:
1 Visit our Web site at www.lexmark.com/recycle.
2 Find the product type you want to recycle, and then select your country or region from the list.
3 Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Ordering and replacing supplies
16
Using the printer control panel buttons
and menus
Using the printer control panel
Note: The icons appear when they are selectable on the current screen. If an icon does not appear, then the function
is not available.
Use To
1
Back
Return to the previous screen.
Exit from one menu level to a higher one.
2
Touch-screen display
Note: The display is turned off in Power Saver mode.
Navigate the printer menus.
Change settings.
View printer messages and animation.
3
Home Return to the home screen.
4
Help View Help text messages.
5
Cancel Cancel the current job or task.
Using the printer control panel buttons and menus
17
Use To
6
Start Start a job, depending on which mode is selected.
7 Power
Turn the printer on and off.
Switch to Power Saver mode.
Note: When the printer is on, press
to switch to
Power Saver mode. Press and hold
for three seconds
to turn off the printer.
Understanding the home screen
After the printer is turned on and a short warm-up period occurs, the display shows the home screen. Use the home
screen selections to initiate an action, such as copying or faxing, or to change printer settings.
Display item Description
1
Copy Access the copy menu and make copies.
2
Scan Access the scan menu and scan documents.
3
Fax Access the fax menu and send faxes.
Using the printer control panel buttons and menus
18
Display item Description
4
Memory Device View, select, print, or e-mail photos and documents.
Note: This icon appears only when you return to the home screen while a memory card or flash
drive is connected to the printer.
PictBridge View, select, or print photos.
Note: This icon appears only when you return to the home screen while a PictBridge-enabled
camera is connected to the printer.
5 SmartSolutions Open the SmartSolutions menu.
6 Ink levels icon
View the current ink levels of the installed cartridges.
Access cartridge maintenance and information functions.
7
Setup icon Access the setup menu and change printer settings.
8 2-Sided icon
1-Sided icon
Print on both sides or on one side of a sheet of paper.
Note: These icons appear interchangeably depending on which setting you selected.
9 Eco-Mode icon Activate Eco-Mode to select the following options:
Print on both sides of the paper (duplex).
Change to Power Saver mode after the printer is left idle for 10 minutes.
Set screen brightness to low.
10
Wi-Fi indicator Check the wireless status and access the wireless network settings.
Using the printer control panel buttons and menus
19
Navigating menus using the touch screen
Use To
1
Left arrow Scroll left.
2
Right arrow Scroll right.
3 Accept
Save your setting.
4
Up arrow Scroll up.
5
Scroll bar Scroll up and down the menu list.
6
Down arrow Scroll down.
To navigate using the touch screen:
Use your fingers to navigate the screen. The touch screen does not work if you use other tools or devices to
navigate.
To confirm a setting or select a menu or item, touch it.
Drag the scroll bar or touch the arrows until the menu or setting that you want appears on the display.
Flick the screen by dragging your finger up or down the screen, and then lifting your finger off the screen. To
navigate to the next or previous screen, flick sideways. It will have the same effect as selecting the left or right
arrow.
If necessary, touch OK or Accept after making a selection or changing a setting.
Using the printer control panel buttons and menus
20
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Lexmark GENESIS S815 User manual

Category
Multifunctionals
Type
User manual

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