Operating Instructions
Digital Corded/Cordless Answering System
Model No. KX-TGF320E
Before initial use, see “Getting Started” on
page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
TGF320E(en)_0123_ver020.pdf 1 2015/01/23 18:26:28
Introduction
Accessory information ........................................3
General information ............................................4
Important Information
For your safety ....................................................6
Important safety instructions ...............................7
For best performance .........................................7
Other information ................................................8
Specifications ......................................................
8
Getting Started
Setting up ..........................................................10
Controls ............................................................13
Display icons .....................................................14
Turning the power on/off ...................................15
Language setting ..............................................15
Date and time ...................................................15
Recording your greeting message ....................15
Other settings ...................................................16
Making/Answering Calls
Making calls ......................................................17
Answering calls .................................................18
Useful features during a call .............................18
Intercom ............................................................20
Key lock ............................................................21
Nuisance Call Block
Using the call block button ................................22
Storing unwanted callers ..................................22
Phonebook
Phonebook ........................................................24
Speed dial .........................................................25
One-touch dial buttons ......................................27
Programming
Menu list ...........................................................28
Alarm ................................................................33
Do not disturb mode .........................................34
Baby monitor .....................................................34
Other programming ...........................................36
Registering a unit ..............................................37
Caller ID Service
Using Caller ID service .....................................39
Caller list ...........................................................39
Answering System
Answering system .............................................41
Turning the answering system on/off ................41
Greeting message ............................................41
Listening to messages ......................................42
Advanced new message alerting features ........43
Remote operation .............................................45
Answering system settings ...............................46
Useful Information
Voicemail service ..............................................48
Wall mounting ...................................................48
Character entry .................................................49
Error messages ................................................51
Troubleshooting ................................................51
Conditions of guarantee
....................................55
Index
Index..................................................................56
2
Table of Contents
TGF320E(en)_0123_ver020.pdf 2 2015/01/23 18:26:28
Accessory information
Supplied accessories
No. Accessory item/Part number Quantity
A AC adaptor for base unit/PNLV226E0X 1
B Telephone line cord/PNJA1113Y (Black/for U.K.) or PNJA1037Z
(
Transparence/for U.K.)
1
C
Desk stand/Wall mounting adaptor
*
1
/PNKL1051Z1
1
D Corded handset/PNLXP1005Y 1
E Corded handset cord/PQJA212V 1
F
Rechargeable batteries
*
2
2
G
Handset cover
*
3
1
H Belt clip/PNKE1268Z1 1
I Charger/PNLC1065ZB 1
J AC adaptor for charger/PNLV233EKX 1
*1 The desk stand/wall mounting adaptor comes attached to the base unit.
*
2 See page 3 for replacement battery information.
*3 The handset cover comes attached to the handset.
A
B C D E
F G H I J
Additional/replacement accessories
P
lease contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable batteries
*
1
Battery type:
–
Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
– 1.2 V
– Minimum amperage of 550 mAh
Headset RP-TCA400
DECT repeater KX-A405, KX-A406
Key finder
KX-TGA20EX
*
2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
W
e recommend using Panasonic rechargeable batteries.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
3
Introduction
TGF320E(en)_1006_ver101.pdf 3 2016/10/06 15:40:12
*2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an
e
asy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is
attached. Please visit our Web site:
www.panasonic.net/pcc/products/telephone/p/tga20/
Please contact Panasonic or authorised sales department for availability of key finder in your area.
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Handset (optional): KX-TGFA30E
You can expand your phone system by registering optional
h
andsets (6 max.) to a single base unit.
R Optional handsets may be a different colour from that of
the supplied handsets.
Sales and support information
Customer Communications Centre
R F
or customers within the U.K.: 0844 844 3899
R For customers within Ireland: 01289 8333
R For further support on your product, please visit our website: www.panasonic.co.uk
Direct Sales at Panasonic U.K.
R O
rder accessory and consumable items for your product with ease and confidence by phoning our
Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public holidays).
R Go on line through our Internet Accessory ordering application at www.pas-europe.com
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
R Also available through our Internet is direct shopping for a wide range of finished products. Take a
browse on our website for further details.
shop.panasonic.co.uk/
General information
R T
his equipment is designed for use on the U.K. and Ireland analogue telephone network.
R In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
R Panasonic Corporation declares that the radio equipment type (KX-TGF320) is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following
internet address:
http://www.ptc.panasonic.eu/doc
Contact to Authorised Representative:
4
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Introduction
TGF320E(en)_1222_ver201.pdf 4 2016/12/22 10:29:34
Panasonic Testing Centre
P
anasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Ecodesign information
E
codesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation No.
801/2013. From 1 January 2015.
Please visit here: http://www.ptc.panasonic.eu/erp
Click [Downloads]
a Energy related products information (Public)
Power consumption in networked standby and guidance are mentioned in the web site above.
For your future reference
W
e recommend keeping a record of the following information to assist with any repair under warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
5
Introduction
TGF320E(en)_1006_ver101.pdf 5 2016/10/06 15:40:12
For your safety
T
o prevent severe injury and loss of life/property,
read this section carefully before using the product
to ensure proper and safe operation of your
product.
WARNING
Power connection
R U
se only the power source marked on the
product.
R Do not overload power outlets and extension
cords. This can result in the risk of fire or electric
shock.
R Completely insert the AC adaptor/power plug
into the power outlet. Failure to do so may
cause electric shock and/or excessive heat
resulting in a fire.
R Regularly remove any dust, etc. from the AC
adaptor/power plug by pulling it from the power
outlet, then wiping with a dry cloth. Accumulated
dust may cause an insulation defect from
moisture, etc. resulting in a fire.
R Unplug the product from power outlets if it emits
smoke, an abnormal smell, or makes an
unusual noise. These conditions can cause fire
or electric shock. Confirm that smoke has
stopped emitting and contact an authorised
service centre.
R Unplug from power outlets and never touch the
inside of the product if its casing has been
broken open.
R Never touch the plug with wet hands. Danger of
electric shock exists.
Installation
R To prevent the risk of fire or electrical shock, do
not expose the product to rain or any type of
moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio waves
emitted from this product may cause such
devices to malfunction resulting in an accident.
R Do not allow the AC adaptor or telephone line
cord to be excessively pulled, bent or placed
under heavy objects.
Operating safeguards
R U
nplug the product from power outlets before
cleaning. Do not use liquid or aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers, etc.)
onto the telephone line cord plug, or allow it to
become wet at all. This may cause a fire. If the
telephone line cord plug becomes wet,
immediately pull it from the telephone wall jack,
and do not use.
R Do not excessively pull the corded handset cord
from the base unit. This may cause the base
unit to fall, resulting in injury.
R The use of excessive sound volume through
earphones, headphones, or headsets may
cause hearing loss.
Medical
R C
onsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are adequately
shielded from external RF (radio frequency)
energy. (The product operates in the frequency
range of 1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care facilities if
any regulations posted in the area instruct you
not to do so. Hospitals or health care facilities
may be using equipment that could be sensitive
to external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically designed
for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main disconnect
device. Ensure that the AC outlet is installed
near the product and is easily accessible.
R This cordless handset is unable to make calls
when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
6
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Important Information
TGF320E(en)_0123_ver020.pdf 6 2015/01/23 18:26:28
– the key lock feature is turned on.
Ni-MH rechargeable batteries
R W
e recommend using the batteries noted on
page 3. USE ONLY rechargeable Ni-MH
batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and
may cause burns or injury to the eyes or skin.
The electrolyte is toxic and may be harmful if
swallowed.
R Exercise care when handling the batteries. Do
not allow conductive materials such as rings,
bracelets, or keys to touch the batteries,
otherwise a short circuit may cause the batteries
and/or the conductive material to overheat and
cause burns.
R Charge the batteries provided with or identified
for use with this product only, in accordance
with the instructions and limitations specified in
this manual.
R Only use a compatible base unit (or charger) to
charge the batteries. Do not tamper with the
base unit (or charger). Failure to follow these
instructions may cause the batteries to swell or
explode.
Note when using alkaline batteries for power
b
ackup
R The batteries should be used correctly,
otherwise the unit may be damaged due to
battery leakage.
R Do not charge, short-circuit, disassemble, or
heat the batteries.
R Do not dispose of batteries in a fire.
R Remove all the batteries when replacing.
R Do not mix old, new or different types of
batteries.
R It is recommended that batteries are replaced
annually.
R It is recommended that batteries are replaced
after a power outage.
Important safety instructions
W
hen using your product, basic safety precautions
should always be followed to reduce the risk of
fire, electric shock, and injury to persons, including
the following:
1. Do not use this product near water for
example, near a bathtub, washbowl, kitchen
sink, or laundry tub, in a wet basement or near
a
swimming pool.
2. Avoid using a telephone (other than a cordless
type) during an electrical storm. There may be
a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in
the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check
with local codes for possible special disposal
instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
T
he base unit and other compatible Panasonic
units use radio waves to communicate with each
other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location
with no obstructions between the cordless
handset and base unit in an indoor
environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices,
or other phones.
– facing away from radio frequency
transmitters, such as external antennas of
mobile phone cell stations. (Avoid putting the
base unit on a bay window or near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent lamps
and motors.
R The product should be kept free from excessive
smoke, dust, high temperature, and vibration.
R The product should not be exposed to direct
sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a long
period of time, unplug the product from the
power outlet.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
7
Important Information
TGF320E(en)_0123_ver020.pdf 7 2015/01/23 18:26:29
R T
he product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater than
40 °C. Damp basements should also be
avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as hills,
tunnels, underground, near metal objects such
as wire fences, etc.
R Operating the product near electrical appliances
may cause interference. Move away from the
electrical appliances.
Routine care
R W
ipe the outer surface of the product with a
soft moist cloth.
R Do not use benzine, thinner, or any abrasive
powder.
Other information
C
AUTION: Risk of explosion if battery is replaced
by an incorrect type. Dispose of used batteries
according to the instructions.
Notice for product disposal, transfer, or return
R T
his product can store your private/confidential
information. To protect your privacy/
confidentiality, we recommend that you erase
information such as phonebook or caller list
entries from the memory before you dispose of,
transfer, or return the product.
Information for Users on Collection and
D
isposal of Old Equipment and used Batteries
1
2
3
These symbols (A,
B, C) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic products
and batteries should not be mixed with general
household waste.
For proper treatment, recovery and recycling of old
products and used batteries, please take them to
applicable collection points, in accordance with
your national legislation and the Directives
2
002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable resources
and prevent any potential negative effects on
human health and the environment which could
otherwise arise from inappropriate waste handling.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect disposal
of this waste, in accordance with national
legislation.
For business users in the European Union
I
f you wish to discard electrical and electronic
equipment, please contact your dealer or supplier
for further information.
Information on Disposal in other Countries
o
utside the European Union
These symbols (A, B, C) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of disposal.
Note for the battery symbol
T
his symbol (B) might be used in combination
with a chemical symbol (C). In this case it
complies with the requirement set by the Directive
for the chemical involved.
Note for battery removal procedure
R
efer to “Handset battery charging” on page 11.
Specifications
R S
tandard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per channel)
250 mW (max.)
R Power source:
100–240 V AC, 50/60 Hz
R Power consumption:
Base unit:
8
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Important Information
TGF320E(en)_1006_ver101.pdf 8 2016/10/06 15:40:12
Standby: Approx. 0.6 W
M
aximum: Approx. 2.8 W
Charger:
Standby: Approx. 0.12 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air humidity
(dry)
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
9
Important Information
TGF320E(en)_1006_ver101.pdf 9 2016/10/06 15:40:12
Setting up
Connections
n
Base unit
Connect the AC adaptor to the unit by
p
ressing the plug firmly.
Connect the telephone line cord to the unit
u
ntil you hear a click.
Fasten the AC adaptor cord and the telephone
l
ine cord by hooking it.
Connect the AC adaptor to the power outlet.
Connect the telephone line cord to the
t
elephone line jack until you hear a click.
A DSL/ADSL filter (not supplied) is required if
y
ou have a DSL/ADSL service.
Connect the corded handset cord to the
c
orded handset and the base unit until you
hear a click.
7
7
1
4
6 5
1
2
3 3
3
Note:
R U
se only the supplied Panasonic AC adaptor
PNLV226E.
R U
se only the supplied telephone line cord.
R F
ollow the directions on the display to set up
the unit.
n
Charger
Connect the AC adaptor plug to the unit until
y
ou hear a click.
Connect the AC adaptor to the power outlet.
1
2
Note:
R U
se only the supplied Panasonic AC adaptor
PNLV233E.
Handset battery installation
R U
SE ONLY rechargeable Ni-MH batteries AAA
(R03) size (
1
).
R D
o NOT use alkaline/manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
1
R F
ollow the directions on the display to set up
the unit.
10
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Getting Started
TGF320E(en)_0123_ver020.pdf 10 2015/01/23 18:26:29
Handset battery charging
C
harge for about 7 hours.
R Confirm “Charging” is displayed (
1
).
R W
hen the batteries are fully charged, “Fully
Charged” is displayed.
1
Handset battery level
Icon Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery performance
(
supplied batteries)
Operation Operating time
In continuous use 17 hours max.
Not in use (standby) 330 hours max.
Note:
R A
ctual battery performance depends on usage
and ambient environment.
R When eco mode is set to “Eco Plus”, the
base unit stops communicating with the handset
while it is in standby mode. As a result, the
handset uses more power than usual to search
for the base unit and therefore battery usage
time is shortened (page 16).
Base unit battery installation (for
p
ower backup)
You can insert 2 AAA (R03) batteries (not
supplied) into the base unit that will power the unit
temporarily in the event of a power failure.
Important:
R The following batteries can be used with the
base unit:
– Rechargeable Ni-MH batteries
*
1,
*2
(including
the batteries used in your handset(s))
– Standard (non-rechargeable) alkaline
batteries
*3
R Do NOT use manganese batteries.
R Confirm correct polarities (
, ).
*
1 The base unit can fully charge Ni-MH batteries
in about 15 hours.
*2 We recommend using Panasonic
rechargeable batteries (page 3).
*3 Only insert alkaline batteries once a power
failure occurs. Remove the alkaline batteries
when power is restored.
1 Disconnect the telephone line cord (A).
2 Open the battery cover (B).
3 Install the batteries in the battery compartment
(C).
4 Close the cover, then reconnect the telephone
line cord (D).
B
C
D
A
Note:
R If your phone service provider requires
additional devices in order to make and receive
calls, such as a modem, you may still not be
able to make and receive calls even if the base
unit’s backup power feature is functioning.
Base unit battery status when a power failure
o
ccurs
Icon Battery status
Power backup mode is on.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
11
Getting Started
TGF320E(en)_0123_ver020.pdf 11 2015/01/23 18:26:29
Icon Battery status
Battery power is low.
*1
*1
I
f
begins flashing on the base unit, replace
t
he batteries with new ones as soon as
possible. If you replace Ni-MH batteries with
alkaline batteries, insert the Ni-MH batteries
into the base unit again after the power is
restored so that they will be recharged.
Battery saving mode setting
This feature allows the base unit to reduce its
power consumption by limiting the available
functions and therefore extend battery life during a
power failure.
The following settings are available:
– “On” : The unit will work as a standard
telephone. Only the corded handset can be
used to make and receive calls. (You cannot
use the base unit display, phonebook,
one-touch dial, answering system,
speakerphone, etc.)
The base unit display is blank.
– “Off” (default): You can use the full functions
of the base unit, but battery life is not extended.
The brightness level for the base unit display is
lowered.
Base unit
1 MM
ENUN#150
2 MbN: Select the desired setting.
3 MOKN a MEXITN
Note:
R Once the battery saving mode is set to “On”,
the unit rings with the volume level 1 even if the
ringer volume for the base unit is set to “Off” to
let you know an incoming call is being received.
Panasonic Ni-MH battery performance
(
optional batteries) when operating on backup
battery power
Operation
Saving mode
Off On
In continuous use 3 hours
m
ax.
10 hours
max.
Not in use (standby) 4 hours
m
ax.
12 hours
max.
Note:
R B
attery performance depends on the type of
batteries.
R Actual battery performance depends on usage
and ambient environment.
Note when setting up
Note for connections
R T
he AC adaptor must remain connected at all
times. (It is normal for the adaptor to feel warm
during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
Note for Ni-MH battery installation
R H
andset: Use the supplied rechargeable
batteries.
R Handset/Base unit: For replacement, we
recommend using the Panasonic rechargeable
batteries noted on page 3, 7.
Note for battery charging
R I
t is normal for the handset to feel warm during
charging.
R Clean the charge contacts of the handset and
charger with a soft and dry cloth once a month.
Before cleaning the unit, disconnect from power
outlets and any telephone line cords. Clean
more often if the unit is exposed to grease, dust,
or high humidity.
12
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Getting Started
TGF320E(en)_0123_ver020.pdf 12 2015/01/23 18:26:29
Controls
Handset
I
K
L
H
M
E
D
C
F
G
B
A
J
Belt clip holes
Speaker
M N
(TALK)
Headset jack
Dial keypad
MZN
(SP-PHONE: Speakerphone)
Microphone
Receiver
Display
M N
(Power) MOFFN
MR
ECALLN MECON
ECO: Eco mode shortcut key
M N
(INTERCOM)
Charge contacts
n C
ontrol type
S
oft keys
By pressing a soft key, you can select the
feature shown directly above it on the display.
(Example: MENU, OK, etc.)
N
avigator key
– MDN,
MCN, MFN, or MEN: Scroll through various
lists and items.
– VOL. (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
– MFN
: View the phonebook entry.
– MEN
REDIAL: View the redial list.
– MCN CID (Caller ID): View the caller list.
Base unit
A
G
H
I
J
EA B DC
F
F
U
M
N
L
B
P
R
S
T
K
O
Corded handset
Receiver
Speaker
Display
R T
he display can be moved back and forth to
select the desired angle.
One touch dial buttons (M N/M N/M N)
Microphone
MS
PEED DIALN
MRECALLN MCALL WAITN
MH
OLDN
M N (LOCATOR/INTERCOM)
R You can locate a misplaced handset by
pressing M N.
Dial keypad
ME
XITN
MR
EDIALN MPAUSEN
MM
UTEN
MZN
(SP-PHONE: Speakerphone)
SP-PHONE indicator
MA
MPLIFIED VOLUMEN
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
13
Getting Started
TGF320E(en)_0123_ver020.pdf 13 2015/01/23 18:26:29
MC
ALL BLOCKN
M N
(ANSWER ON/OFF)
ANSWER ON/OFF indicator (
)
ME
RASEN
M N
(PLAY/STOP)
Message indicator
Desk stand/Wall mounting adaptor
R T
he adaptor is a removable attachment for
desk stand or wall mounting use
(page 48).
n Control type
Soft keys
B
y pressing a soft key, you can select the
feature shown directly above it on the display.
(Example: MENU, OK, etc.)
Navigator key
– MDN,
MCN, M
N,
or M
N:
Scroll through
various lists and items.
– VOLUME (MDN or MCN): Adjust the receiver or
speaker volume while talking.
– M
N/M N:
Repeat/skip messages during
playback.
Display icons
Display items
Item Meaning
*1
Range status: The more bars
v
isible, the closer the handset is to
the base unit.
*1
Out of base unit range
Security for phone calls is set to
“E
nhanced”. (page 37)
Paging, intercom mode
*1
Speakerphone is on. (page 17)
*1
*2
The line is in use.
R W
hen flashing slowly: The call is
put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Missed call
*
3
(page 39)
Eco mode is set to “E
co”.
(page 16)
Eco mode is set to “E
co Plus”.
(page 16)
Item Meaning
*1
Noise reduction is set. (page 19)
*1
The LCD and key backlight is off.
(
page 31)
R W
hen displayed next to the
battery icon: Answering system
is on.
*1
(page 41)
R When displayed with a number:
New messages have been
recorded. (page 42)
“G
reeting Only” is selected.
Caller messages are not recorded.
(page 47)
*1
Battery level
*2
Power backup mode is on.
(
page 11)
*1
Alarm is on. (page 33)
Privacy mode is on. (page 31)
Ringer volume is off. (page 30)
Do not disturb mode is on.
(page 34)
Nuisance call blocked.
*
3
(page 22)
New voicemail message
received.
*4
(page 48)
*1
Baby monitor is activated. The
n
ame/number displayed next to the
icon indicates the monitoring unit.
(page 34)
Line in
u
se
Someone is using the line.
IN USE
Answering system is being used by
a
nother handset or the base unit.
*1 Handset
*2 Base unit
*3 Caller ID subscribers only
*4 Voicemail subscribers only
Soft key icons
Icon Action
OK Accepts the current selection.
12/24
*
1
Sets 24-hour or 12-hour clock
f
ormat. (page 15)
Temporarily turns off the ringer for
i
ncoming calls. (page 18)
14
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Getting Started
TGF320E(en)_0123_ver020.pdf 14 2015/01/23 18:26:29
Icon Action
W
*1
Opens the phonebook.
*1
Selects a character entry mode.
*2
Turns the key lock feature off.
(page 21)
n
When you select a language other than
English
Icon Action
Returns to the previous screen or
o
utside call.
Displays the menu.
Makes a call.
*2
Places a call on hold.
*2
Rejects c
alls from unwanted callers.
*1
Switches the screen to confirm the
d
etailed information.
Allows you to edit phone numbers.
Adds new entry.
Displays the phonebook search
menu.
*2
Stops alarm.
*2
Snooze button on the alarm.
Selects entries or handsets.
*1
Opens the caller list.
n
Stops recording or playback.
Stores phone numbers.
Erases the selected item.
*2
Allows you to make an intercom
c
all.
*1
Establishes a conference call.
C Erases a number/character.
Puts the call on mute.
*1 Base unit
*
2 Handset
Turning the power on/off
Handset
P
ress M
N
for about 2 seconds.
Language setting
Display language
Handset / Base unit
1 MM
ENUN#110
2 MbN: Select your desired language. a MOKN
3 Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Date and time
Y
ou can configure this setting using either the
base unit or one of the handsets.
Handset / Base unit
1 MM
ENUN#101
2 Enter the current date, month, and year. a
MOKN
Example: 12 July, 2015
12 07 15
3 Enter the current hour and minute.
Example: 9:30
09 30
R You can select 24-hour or 12-hour clock
format (“AM” or “PM”) by:
– pressing * on the handset.
– pressing M12/24N on the base unit.
4 MOKN
5 Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Recording your greeting
m
essage
You can record your own greeting message
instead of using a pre-recorded greeting message.
See page 41 for details.
You can configure this setting using either the
base unit or one of the handsets.
Handset / Base unit
1 MM
ENUN#302
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
15
Getting Started
TGF320E(en)_0123_ver020.pdf 15 2015/01/23 18:26:29
2 MbN:
“Yes” a MOKN
3 Record a greeting message. a MSTOPN
4 Proceed with the operation for your unit.
Handset: MOFFN
Base unit: MEXITN
Other settings
Eco mode setting
Handset
Y
ou can select the desired eco mode setting by
pressing MECON.
The following settings are available for eco mode.
– “Eco”: Reduces the base unit transmission
power by up to 90 % in standby mode.
When this setting is selected,
i
s displayed.
*1
– “Eco Plus”: Reduces the base unit
transmission power completely in standby mode.
When this setting is selected,
i
s displayed.
*1
– “Eco Off” (default setting): Turns off eco
mode.
When this setting is selected,
/ are not
d
isplayed.
*1
Handset:
/ are displayed instead of
.
N
ote:
R If there is a handset that is not compatible with
Eco Plus registered to the base unit, “Eco
Plus” is not available. If that handset is
registered while “Eco Plus” was already
selected, the setting changes to “Eco Off”.
R When there is another cordless phone in use
nearby, the base unit transmission power may
not be reduced.
R When eco mode is set to “Eco Plus”, there is
a delay between when calls are received and
when the handset starts ringing.
R When eco mode is active, the range of the base
unit is reduced in standby mode.
R If you set repeater mode to “On” (page 38):
– Eco mode is disabled.
– “Eco Mode” is not displayed in the display
menu (page 31).
R When eco mode is set to “Eco Plus”, battery
usage time is shortened (page 11).
16
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Getting Started
TGF320E(en)_0123_ver020.pdf 16 2015/01/23 18:26:29
Making calls
Using the handset
1 L
ift the handset and dial the phone number.
R To correct a digit, press MCLEARN.
2 M
N
3 W
hen you finish talking, press MOFFN or place
the handset on the charger.
Using the speakerphone
1 D
ial the phone number and press MZN.
2 When you finish talking, press MOFFN.
Note:
R To switch back to the receiver, press MZN/M
N.
Making a call using the redial list
T
he last 10 phone numbers dialled are stored in
the redial list (each 24 digits max.).
1 MEN REDIAL
2 MbN: Select the desired entry.
3 M
N
Erasing a number in the redial list
1 MEN
REDIAL
2 MbN: Select the desired entry. a MERASEN
3 MbN: “Yes” a MOKN a MOFFN
Using the base unit
1 D
ial the phone number.
R To correct a digit, press MCLEARN.
2 Lift the corded handset.
3 When you finish talking, place the corded
handset on the cradle.
Note:
R You can also dial the phone number after lifting
the corded handset.
R While on a call, you can switch from the base
unit to the cordless handset as follows.
The privacy mode must be off (page 31).
A Handset: Press M
N.
B
Base unit: Place the corded handset on the
cradle. When the speakerphone is used, press
M
N.
Using the speakerphone
1 D
uring a conversation with the corded
handset, press M
N
to turn on the
speakerphone.
R You can place the corded handset on the
cradle.
R Speak into the base unit microphone.
2 When you finish talking, press M
N.
N
ote:
R To switch to the receiver, lift the corded handset.
Making a call using the redial list
T
he last 10 phone numbers dialed are stored in
the redial list (each 24 digits max.).
1 MREDIALN
2 MbN: Select the desired entry.
3 Lift the corded handset.
Erasing a number in the redial list
1 MR
EDIALN
2 MbN: Select the desired entry. a MERASEN
3 MbN: “Yes” a MOKN a MEXITN
Adjusting the receiver or speaker
v
olume
Handset
P
ress MDN or MCN repeatedly while talking.
Base unit
P
ress MDN or MCN repeatedly while talking.
OR
Press MAMPLIFIED VOLUMEN repeatedly while
talking.
R Each press MAMPLIFIED VOLUMEN, receiver/
speaker volume is increased by several levels.
Pause (for PBX/long distance service
u
sers)
A pause is sometimes required when making calls
using a PBX or long distance service. When
storing a calling card access number and/or PIN in
the phonebook, a pause is also needed
(page 25).
Example: If you need to dial the line access
number “0” when making outside calls with a PBX:
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
17
Making/Answering Calls
TGF320E(en)_0123_ver020.pdf 17 2015/01/23 18:26:29
Handset
1 0 a MDN
(Pause)
2 Dial the phone number. a M
N
Base unit
1 0 a MP
AUSEN
2 Dial the phone number.
3 Lift the corded handset.
Note for handset and base unit:
R A 3 second pause is inserted each time you
press MDN (Pause) on the handset or MPAUSEN
on the base unit.
Answering calls
Using the handset
1 L
ift the handset and press M
N
or MZN when
the unit rings.
2 When you finish talking, press MOFFN or place
the handset on the charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by lifting
the handset (page 31).
Temporary ringer off: You can turn the ringer off
temporarily by pressing M
N.
Using the base unit
1 L
ift the corded handset or press MZN when the
unit rings.
2 When you finish talking, place the corded
handset on the cradle. When the
speakerphone is used, press MZN.
Temporary ringer off: You can turn the ringer off
temporarily by pressing M
N.
Adjusting the ringer volume
Handset
P
ress MDN or MCN repeatedly to select the desired
volume while ringing.
Base unit
P
ress MDN or MCN repeatedly to select the desired
volume while ringing.
OR
P
ress MAMPLIFIED VOLUMEN repeatedly to
select the desired volume while ringing.
R Each press MAMPLIFIED VOLUMEN, ringer
volume is increased by several levels.
Useful features during a call
Hold
Handset
1 P
ress MMENUN during an outside call.
2 MbN: “Hold” a MOKN
3 To release hold, press M
N.
R A
nother handset user can take the call by
pressing M
N.
R T
he base unit user can take the call by
lifting the corded handset.
Base unit
1 P
ress MHOLDN during an outside call.
R If you are using the corded handset, you
can place it on the cradle.
2 To release hold, lift the corded handset.
R A handset user can take the call by
pressing M
N.
N
ote for handset and base unit:
R While an outside call is on hold, the SP-PHONE
indicator flashes.
R After holding for 10 minutes, the call is
disconnected.
Mute
Handset / Base unit
1 P
ress MMUTEN during a call.
2 To return to the call, press MMUTEN.
Note:
R MMUTEN is a soft key visible on the display
during a call.
18
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Making/Answering Calls
TGF320E(en)_0123_ver020.pdf 18 2015/01/23 18:26:29
Recall/flash
Handset / Base unit
MR
ECALLN allows you to use the special features
of your host PBX such as transferring an extension
call, or accessing optional telephone services.
Note:
R To change the recall/flash time, see page 31.
For call waiting or Call Waiting Caller
I
D service users
To use call waiting or Call Waiting Caller ID, you
must first subscribe with your phone service
provider.
This feature allows you to receive calls while you
are already talking on the phone. If you receive a
call while on the phone, you will hear a call waiting
tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd caller’s
information is displayed on the handset or base
unit that is in use after you hear the call waiting
tone.
Handset / Base unit
1 P
ress MRECALLN on the handset or MCALL
WAITN on the base unit to answer the 2nd call.
2 To switch between calls, press MRECALLN on
the handset or MCALL WAITN on the base unit.
Note:
R Please contact your phone service provider for
details and availability of this service in your
area.
Handset noise reduction
T
his feature allows you to hear the voice of the
person you are talking to more clearly, by reducing
the surrounding noise coming from the other
party’s telephone.
1 Press MMENUN while talking.
2 MbN: “Noise Reduction On” or “Noise
Reduction Off” a MOKN
Note:
R Depending on the environment where this
handset is being used, this feature may not be
effective.
R T
his feature is not available while using the
speakerphone.
Handset equalizer
This feature clarifies the voice of the person you
are talking to, producing a more natural-sounding
voice that is easier to hear and understand.
1 Press MMENUN while talking.
2 MbN: “Equalizer” a MOKN
3 MbN: Select the desired setting.
4 Press MOKN to exit.
Note:
R Depending on the condition and quality of your
telephone line, this feature may emphasise
existing line noise. If it becomes difficult to hear,
turn this feature off.
R This feature is not available while using the
speakerphone.
Call share
Y
ou can join an existing outside call.
Handset
To join the conversation, press M N when the
other unit is on an outside call.
Base unit
T
o join the conversation, lift the corded handset
when the handset is on an outside call.
Note for handset and base unit:
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 31).
Transferring calls, conference calls
O
utside calls can be transferred or a conference
call with an outside party can be made:
– between 2 handsets
– between a handset and the base unit
Handset
1 D
uring an outside call, press M
N.
W
hen 2 or more handsets are registered:
MbN: Select the desired unit. a MOKN
2 Wait for the paged party to answer.
R If the paged party does not answer, press
MBACKN to return to the outside call.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
19
Making/Answering Calls
TGF320E(en)_0123_ver020.pdf 19 2015/01/23 18:26:29
3 T
o complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: “Conference” a MOKN
R To leave the conference, press MOFFN. The
other 2 parties can continue the
conversation.
R To put the outside call on hold: MMENUN a
MbN: “Hold” a MOKN
To resume the conference: MMENUN a
MbN: “Conference” a MOKN
R To cancel the conference: MMENUN a MbN:
“Stop Conference” a MOKN
You can continue the conversation with the
outside caller.
Base unit
1 D
uring an outside call, press M
N.
W
hen 2 or more handsets are registered:
MbN: Select the desired unit. a MOKN
R To page all handsets, press 0 or wait for a
few seconds.
2 Wait for the paged party to answer.
R If paged party does not answer, press M
N
t
o return to the outside call.
3 To complete the transfer:
Place the corded handset on the cradle.
R The outside call is being routed to the
handset.
To establish a conference call:
Press MCONFN.
R To leave the conference, place the corded
handset on the cradle. The other 2 parties
can continue the conversation.
R To put the outside call on hold, press
MHOLDN. To resume the conference, press
MCONFN.
Intercom
I
ntercom calls can be made:
– between handsets
– between a handset and the base unit
Note:
R When paging unit(s), the paged unit(s) beeps
for 1 minute.
R If you receive an outside call while talking on the
intercom, the interrupt tone sounds.
– Handset: To finish intercom, press MOFFN.
To answer the call, press M
N.
– B
ase unit: To finish intercom, place the
corded handset on the cradle. If the
speakerphone is used, press MZN. To answer
the call, lift the corded handset. If the
speakerphone is used, press MZN.
Making an intercom call
Handset
1 M N
W
hen 2 or more handsets are registered:
MbN: Select the desired unit. a MOKN
2 When you finish talking, press MOFFN.
Base unit
1 M N
W
hen 2 or more handsets are registered:
MbN: Select the desired unit. a MOKN
R To page all handsets, press 0 or wait for a
few seconds.
R Lift the corded handset if needed.
2 When you finish talking, press M
N
or place
the corded handset on the cradle.
Answering an intercom call
Handset
1 Press M N
to answer the page.
2 When you finish talking, press MOFFN.
Base unit
1 P
ress M
N
or lift the corded handset to answer
the page.
2 When you finish talking, press M
N or place
the corded handset on the cradle.
Turning auto intercom on/off
T
his feature allows the handset and base unit to
answer intercom calls automatically when it is
called. You do not need to press M
N,
lift the
corded handset, or press M
N.
When this feature
is set to “On”, the monitoring handset or base unit
for the baby monitor feature (page 36) will also
answer baby monitor calls automatically. The
default setting is “Off”.
Handset / Base unit
1 MM
ENUN#273
20
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Making/Answering Calls
TGF320E(en)_0123_ver020.pdf 20 2015/01/23 18:26:29
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