Alcatel-Lucent 8212 Maintenance Manual

Brand: Alcatel-Lucent

Model: 8212

Category: Telephones

Type: Maintenance Manual

8212 DECT Handset - R100

Maintenance Manual

8AL90334ENAAed01

April 2016

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CONTENTS

1. About This Document ........................................................................................................................................... 3

1.1 Audience .......................................................................................................................................................... 3

2. Handset - Service Menu Management ................................................................................................................. 4

2.1 Service Menu ................................................................................................................................................... 4

2.2 Service Menu Parameter Definitions ............................................................................................................... 4

3. Handset – Production test Management ........................................................................................................... 12

3.1 Production test Menu ..................................................................................................................................... 12

3.2 Production test menu Parameter Definitions ................................................................................................ 12

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1. About This Document

This document describes the features available through the Service Menu, in the 8212 Dect

Handset. We describe how to operate the handset without going into details of its operations

features. Complete description of operations features is addressed in a separate document.

1.1 Audience

This maintenance manual is dedicated for people who are in charge of the support of the 8212 Dect

handset, (Technicians, system administrators, field experts …).

This document is not dedicated for End User.

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2. Handset - Service Menu Management

This section describes how to use the feature “Service Menu” available only to vendors and

developers of the handset.

The document will also describe some options available in the Service Menu.

2.1 Service Menu

This menu is normally used to reveal features not used/seen by the end-user. By means of a

special key sequence a special service menu can be accessed. This service menu enables some

special features like Master reset, Site survey mode, Handset logs, Status, IPEI, Demo mode,

Wideband and Test Tone.

To access the service menu, do as following step:

STEP 1 Click on Menu in idle mode > Type *7378423* (mnemonic: *SERVICE*) from

the keypad to display the Service Menu.

2.2 Service Menu Parameter Definitions

The Service Menu is not for end users – only installers and suppliers.

Master Reset

This feature allows the administrator to clear all settings to default, including registration and brings

Handset to factory settings.

Valid inputs: Yes or No

Screen shots

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Reset user data

This feature allows the administrator to clear the user settings, without clearing the registration.

Same function as the Reset Settings in the settings menu.

Valid inputs: Yes or No

Screen shots:

Site Survey Mode

To enable Site Survey Mode, do as following step:

STEP 1 On the Service Menu (or Debug mode) scroll down to the Site survey mode >

Enable the Site survey mode to switch from Off to On.

Remark: on the screen, we can see a normal flicker effect

This sets the handset in a state to list all visible bases around it and/or chained to the same base

station(s). Handsets in site survey mode can display up to 5 base stations with the strongest signal

strength.

In Site Survey Mode the handset MMI shows the RFP (including slave RFP) to which the handset is

locked to and the corresponding signal strength (RSSI).

Valid Inputs: On or Off

Legend for the new site survey:

Line1: Lock State | Frequency | Slot | Base RPN locked

Line2: RPN (for 5 base stations)

Line3: RSSI (for 5 base stations)

Line4: A field CRC error | X field CRC error | Z field CRC error | No Lock / Lock to: base number

Line5: Quality index | Slow/Rapid Measurements | Syn error field | Fading

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Parameter/Line

Description

RPN

The line contains the list of base stations identified by the handset as

RPNs of the bases in respect to the signal strength values below. Up to 5

RPNs can be displayed.

-dBm

(Signal Strength)

This indicates the actual signal strength information (RSSI) to the base

station the current handset is locked to and additional RFPs visible. RSSI

unit is -dBm. The RSSI value increases the closer the base is to the

handset.

If the base could not be detected, the RSSI value will decrease and after

a while the entry will be deleted, if e.g. the dummy-bearer position has

changed or the RFP is unreachable.

See "survey_doc_DECT_AGAPdm09011b0280086533.pdf" to explain additional lines of the site

survey.

Note:

- Long press on * key: Slow/Rapid measurements

- Long press on # key: No Lock / Lock to base

Note:

This site survey mode is not appropriate for Dect installations due to lack of accuracy of quality

index.

For Dect installations, please refer to “DECT and IP-DECT Engineering Rules and Site Survey Kit

Manual (8AL_90874_USAAed01)”

HS Logs

The HS log is a debugging feature that allows the user to retrieve low level interesting

messages from the handset.

The logs is divided into 4 submenus

1. Power

o Number of resets.

o Number of new battery insertions

Screenshots

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2. Network (Not stored on in eeprom)

o Number of out-of-lock events, where the protocol has sent an “out of lock” indication

to the application layer.

o Number of CC-REJECT-IND, when a CC connection fails to be established.

o Number of successfully released calls, where CC-RELEASE-IND has been received

by the handset.

o Number of LOCATE-REQ-REJ events:

 System: Number of locate rejects which are actively coming from the PBX.

 Other: Number of locate rejects which are due to timeouts or failed mac

connections.

o Number of base-to-base handovers

Screenshots

3. OS

o Highest usage of Heap memory.

o Highest number of OS mails queued.

o Error log

o Assert log

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4. Clear counters

This function will clear all the counters in the sub menus: Power, network and OS. The log

counters (number of resets, New battery, Out of lock, etc.) can also be cleared separately in

each log menu.

The logs are described in the table below

HS Logs

Description

Log error

These are debug error logs retrieved from the PP log file. The last log retrieved

is formatted into:

Error: Log event error code. Valid value is 0000 to FFFF (in Hex).

Line: Location within the software code which triggered this error. Valid value is

0000 to FFFF (in Hex).

Address: Register bank and/address from which error occurred. Valid value is

00000000 to FFFFFFFF (in Hex.)

Timestamp: Date and Time when the log error event occurred.

Log Assert

This reports of the function/exception handler that runs after an erroneous state

in handset operation.

Next assert ID: Immediate exception handler ID to be run when a specific error

occurs. Valid value is 00 to FF (in Hex).

Assert address: Register bank and/address where an exception handler is

executed as a result of the error which occurred. Valid value is 00000000 to

FFFFFFFF (in Hex.)

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Status

This provides the present condition of the handset and the base station to which the handset is

locked to.

Some of the information available in this mode is described in the table below (this information is

updated during location request update from the DECT system).

Parameter

Description

SW Version

Software presently installed in the handset.

Nomenclature: Version Date Stamp

(for e.g.: 41.81 Branch: 0002

00.21 01-07-2010 00:00).

HW Version

Current hardware module used in the handset, V9R2 where V9 is the PCB

Version and R2 is the Schematic version

D: 1.2 is the display driver used in the phone

DECT Band

Operating frequency of system. DECT band includes US, EU, SA, N/A

options.

MODIC

Show the used MODIC, can be 8212 MODIC or alternate MODIC

PARI

Show the PARI

PLI

Show the PLI of the system

Battery Level

Current handset battery energy level (in %).

IPEI:

Unique identifier of the handset

RSSI:

Current RSSI level of the handset

Power Level:

Current power level of the handset

Frequency:

Operating frequency area of the handset

Mode:

This shows the current DECT mode the handset is configured to use. The

mode is automatically detected based on the carrier channel and carrier

offset and how it matches the actual carrier frequency. There are 3 modes:

INT, OTHERS or Unknown

Free memory:

Number of bytes currently not used by the handset

INT: This is either EU_DECT or MALAYSIA_DECT

OTHERS: This is either US_DECT, SA_DECT, TAIWAN_DECT, CHINA_DECT,

THAILAND_DECT

or BRAZIL_DECT

Unknown: UNKNOWN_DECT_MODE

The different XX_DECT modes are:

 China DECT is 10 frequencies from 1902.528 to 1918.080, normal output power.

 SA DEC is 10 frequencies from 1911.168 to 1926.720, normal output power.

 Taiwan DECT is 8 channels in the EU DECT, channel 2-9. Normal output power.

 Thailand DECT is 3 channels on the frequencies 1902.528, 1904.256 and 1905.984 MHz.

Normal output power.

 Malaysia DECT is 5 channels in the EU DECT band, channel 5-9. Reduced output power, 20

dBm.

 Brazil DECT is 5 channels on the frequencies 1911.168, 1912.896, 1914.624, 1916.352 and

1918.080 MHz. Normal output power.

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IPEI

The IPEI (International Portable Equipment Identity) is a unique identification of portable part

(handset) and DECT Repeater. The IPEI is formatted and displayed in Hexadecimal, Decimal, and

Octal formats

Demo mode

The demo mode disables the screen saver, so be aware of that when this mode is enabled battery

consumption will increase, and will block handset switch off.

Wideband:

Not available on the 8212 Dect handset. Shall be left Off

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Test Tone on OK key

When this feature is enabled (On) a 1 kHz test tone can be put into the audio streaming, e.g. when

a call has been established press the center key of the handset (where this feature is enabled) and

the test tone is streamed through to the counterpart handset.

This feature only works if the handset is registered in GAP mode. In AGAP mode the handset will

press on the OK key will enquiry a call.

Headset trace

When this feature is enabled (On) it is possible to do tracing using the headset connector. The

reason for this is that when a headset is connected the amplifier is turned on, which will prevent the

tracing part. Enabling this feature turns off the amplifier.

Handover Criteria

Change the handover criteria for the HS. In AGAP the handset receives information to set the

handset in either “Normal” or “Noisy” mode, if one of these modes currently selected in the handset

the value is updated to the new value. The “Enhanced” value cannot be overwritten by the PBX.

Using this mode the system operator can overwrite any value sent to the handset by the PBX.

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3. Handset – Production test Management

This section describes how to use the feature “Production test Menu” available only to vendors and

developers of the handset.

3.1 Production test Menu

This menu is used by production to test that the hardware (Keypad, display etc) is working as

expected. By means of a special key sequence a production test menu can be accessed.

To access the Production test menu, do the following step:

STEP 1 : Click on Menu in idle mode > Type *789* from the keypad to display the

Production test Menu

Note: at the end of the test mode, it is recommended to power off the handset and to power on it

again to restart properly the normal use.

3.2 Production test menu Parameter Definitions :

The Service Menu is not for end users – only installers and suppliers.

Test all

Will run all following tests automatically (except wideband test) and is only pause to get user

feedback whether the Handset responds as expected.

Display test

Test if there are any pixel errors in the display. Will automatically switch between the different

colours and await user feedback at the end.

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Keyboard test

Tests if all the keys are working as expected. The user is requested to press all the keys on the HS

for this test to pass. When the key is working as expected the red square will become green.

LED test

The LED test consists of two parts. First the backlight on the display and the keypad tested and

afterwards the (Red/yellow/green) LED is tested and finally the speaker key LED.

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Battery test

Tests if the Handset is inserted into the charger (cradle) or removed from the charger.

Audio test

The Audio test consists of several sub tests. In the following these will be described.

Earpiece tone test:

Tones in different frequencies will be generated in the earpiece.

The frequencies are: 350, 500, 700, 1000, 3000 and 6000 Hz

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Speaker tone test:

Tones in different frequencies will be generated in the speaker. The frequencies are: 350, 500, 700,

1000, 3000 and 6000 Hz

Headset tone test:

Tones in different frequencies will be generated in the headset, a headset should be inserted into

the HS at this point in time. The frequencies are: 350, 500, 700, 1000, 3000 and 6000 Hz

Audio loopback test:

Test is the audio paths are working as expected. First the headset is test, then the speaker and

finally the earpiece. The user is expected to generate some inputs in the microphone of the HS and

verify that the input is outputted in the tested device.

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SW info:

Same

Dect Mode:

Same information as in the Service menu, section status. For detail, see the description in service

menu section.

Prod Data:

Reads the

Provider test:

Reads the MMI provider and System provider EEprom fields and presents them to the user. Used

to verify that the HS is configured to the right customer.

0x60

Alcatel GAP

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Test result

This show the result from the test all menu

Ex-factory default

This feature allows the user to clear all settings to default, including registration and brings the HS

to normal condition and initial state.

Valid inputs: Yes or No

If yes then the following screen will be shown and after a few seconds the phone restarts and is

back in Ex-factory mode

Note: There is no difference between default and master reset.

___

The information presented is subject to change without notice. ALE International assumes no

Alcatel-Lucent 8212 Maintenance Manual

Brand: Alcatel-Lucent

Model: 8212

Category: Telephones

Type: Maintenance Manual

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Alcatel-Lucent 8212 Maintenance Manual

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