Dell E2220H User guide

Dell E1920H/E2020H/E2220H/

E2420H/E2420HS/E2720H/E2720HS

User’s Guide

Monitor Model: E1920H/E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS

Regulatory Model: E1920Hf, E2020Hb,E2220Hf, E2220Ho, E2420Hf, E2420Ho, E2420HSf, E2720Hb, E2720HSb

Notes, Cautions and Warnings

NOTE: A NOTE indicates important information that helps you make

better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of

data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2020 - 12

Rev. A02

Contents │ 3

Contents

About your monitor ...........................................5

Package contents ..................................................... 5

Product features ....................................................... 6

Identifying features and controls ................................ 7

Monitor specifications ...............................................12

Pin assignments ...................................................... 25

Plug and play capability ............................................ 28

LCD monitor quality and pixel policy .......................... 28

Maintenance guidelines ............................................ 28

Setting up the monitor .....................................29

Connecting the stand ............................................... 29

Connecting your monitor .......................................... 34

Organizing cables .................................................... 35

Removing the stand ................................................. 35

Operating your monitor .................................... 41

Turning on the monitor ..............................................41

Using the front panel controls ....................................41

Using the On-Screen Display (OSD) menu .................. 44

Setting up display resolution on your monitor ............. 64

Using tilt ................................................................. 70

4 │ Contents

Troubleshooting ............................................... 71

Self-test ..................................................................71

Built-in diagnostics .................................................. 73

Common problems ................................................... 74

Product-specific problems ........................................ 76

Appendix .........................................................77

FCC Notices (U.S. Only) and Other Regulatory

Information ............................................................. 77

Contact Dell ............................................................ 77

EU product database for energy label and product

information sheet .................................................... 77

About your monitor │ 5

About your monitor

Package contents

Your monitor ships with the components indicated in the table. Ensure that you have received

all the components and see Contact Dell if anything is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Some features may not be available in certain countries.

NOTE: To set up Stand from any other source, refer to the documentation

comes with the Stand for instruction.

Component image Component description

Monitor

a

b

c

Stand riser:

a. E1920H/E2020H

b. E2220H/E2420H/E2720H

c. E2420HS/E2720HS

a

c

b

Stand base:

a. E1920H/E2020H/E2220H/E2420H

b. E2720H

c. E2420HS/E2720HS

VESA™ Screw Cover

Power cable (varies by country)

6 │ About your monitor

VGA cable

(EMEA and Japan region)

DP cable

(E1920H/E2020H/E2220H/

E2420H and E2720H)

HDMI cable

(E2420HS and E2720HS)

• Quick Start Guide

• Safety, Environmental, and

Regulatory Information

Product features

The Dell E1920H/E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS flat panel

monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD)

Panel with LED backlight. The monitor features include :

• E1920H: 47.02 cm (18.5 in.) diagonal viewable area display (measured diagonally).

1366 x 768 resolution, with full-screen support for lower resolutions.

• E2020H: 49.53 cm (19.5 in.) diagonal viewable area display (measured diagonally).

1600 x 900 resolution, with full-screen support for lower resolutions.

• E2220H: 54.68 cm (21.5 in.) diagonal viewable area display (measured diagonally).

1920 x 1080 resolution, with full-screen support for lower resolutions.

• E2420H/HS: 60.47 cm (23.8 in.) diagonal viewable area display (measured diagonally).

1920 x 1080 resolution, with full-screen support for lower resolutions.

• E2720H/HS: 68.59 cm (27 in.) diagonal viewable area display (measured diagonally).

1920 x 1080 resolution, with full-screen support for lower resolutions.

• E1920H: Viewing angles of 65 degrees in vertical and 90 degrees in horizontal directions.

• E2020H/E2220H: Viewing angles of 160 degrees in vertical and 170 degrees in horizontal

directions.

• E2420H/E2420HS/E2720H/E2720HS: Wide viewing angles of 178 degrees in vertical and

horizontal directions.

• E1920H: Dynamic contrast ratio (600:1).

• E2020H/E2220H/E2420H/E2420HS/E2720H/E2720HS: Dynamic contrast ratio (1,000:1).

• Digital connectivity with DisplayPort or HDMI.

• Height adjustment capability for E2420HS and E2720HS.

• Dual built-in speakers for E2420HS and E2720HS.

• Plug and play capable if supported by your computer.

• On-Screen Display (OSD) adjustments for easy setup and screen optimization.

About your monitor │ 7

• ≤ 0.3 W in Standby Mode.

• Optimize eye comfort with a flicker-free screen.

• Possible long-term effects if blue light emission from the monitor may cause damage

to the eyes, including eye fatigue or digital eye strain. ComfortView feature to reduce

risk of eye strain from high blue light emission.

• Security-lock slot.

• Arsenic-free glass and Mercury-free for panel only.

• BFR/PVC-Reduced (Its circuit boards are made from BFR/PVC-free laminates).

• Meets NFPA 99 leakage current requirement.

• TCO-certified display.

• EPEAT registered where applicable. EPEAT registration varies by country.

See https://www.epeat.net for registration status by country.

• RoHS Compliant.

• Energy Star

®

Certified.

Identifying features and controls

Front view

E1920H/E2020H/E2220H/E2420H/E2720H

1 2

Label Description Use

1

Function buttons To access the OSD menu and change

the settings if required. For more

information, see Using the front

panel controls.

2

Power On/Off button

(with LED indicator)

To turn the monitor On or Off.

Solid white light indicates that the

monitor is turned on and functioning

normally. Blinking white light indicates

that the monitor is in Standby Mode.

8 │ About your monitor

Back view

With monitor stand

5

4

Without monitor stand

1 32

Label Description Use

1

Security-lock slot To secure the monitor using a security

lock (purchased separately).

2

Barcode, serial number, and

service tag label

See this label if you need to contact

Dell for technical support. The Service

Tag is a enables Dell service technicians

to identify the hardware components

in your computer and access warranty

information.

3

Regulatory information List the regulatory approvals.

4

Cable-management slot To organize the cables.

5

Stand release button Release stand from monitor.

Side view

About your monitor │ 9

Identifying features and controls

Front view

E2420HS/E2720HS

1 2

Label Description Use

1

Function buttons To access the OSD menu and change

the settings if required. For more

information, see Using the front

panel controls.

2

Power On/Off button

(with LED indicator)

To turn the monitor On or Off.

Solid white light indicates that the

monitor is turned on and functioning

normally. Blinking white light indicates

that the monitor is in Standby Mode.

Back view

Without monitor stand With monitor stand

5

4

1 32

10 │ About your monitor

Label Description Use

1

Security-lock slot To secure the monitor using a security

lock (purchased separately).

2

Barcode, serial number, and

service tag label

See this label if you need to contact

Dell for technical support. The Service

Tag is a enables Dell service technicians

to identify the hardware components

in your computer and access warranty

information.

3

Regulatory information List the regulatory approvals.

4

Cable-management slot To organize the cables.

5

Stand thumbscrew Release stand from monitor.

Side view

About your monitor │ 11

Bottom view, without monitor stand

1 32

E1920H/E2020H/E2220H/E2420H/E2720H

Label Description Use

1

Power port To connect the monitor power cable.

2

DP port For connection to your computer using

DP cable.

3

VGA port For connection to your computer using

VGA cable.

1 3 44 2

E2420HS/E2720HS

Label Description Use

1

Power port To connect the monitor power cable.

2

HDMI port For connection to your computer using

HDMI cable.

3

VGA port For connection to your computer using

VGA cable.

4

Speakers To produce audio output.

12 │ About your monitor

Monitor specifications

Model E1920H E2020H

Screen type Active matrix-TFT LCD Active matrix-TFT LCD

Panel type TN TN

Viewable area

Diagonal

470.10 mm (18.5 in.) 494.1 mm (19.5 in.)

Active area

Horizontal

Vertical

Area

409.80 mm (16.13in.)

230.40 mm (9.07in.)

944.18 cm² (146.30 in.²)

432.96 +/- 0.96mm (17.05 in.)

238.05 +/- 1.71mm (9.37 in.)

1025.53 cm² ~ 1030.76 cm²

(158.96 in.² ~ 160.55 in.²)

Pixel pitch 0.3000 mm x 0.3000 mm 0.2700 mm x 0.2700 mm

Pixel per inch (PPI) 85 94

Viewing angle

Horizontal

Vertical

90° (typical)

65° (typical)

170° (typical)

160° (typical)

Brightness 250 cd/m² (typical) 250 cd/m² (typical)

Contrast ratio 600 to 1 (typical) 1,000 to 1 (typical)

Faceplate coating Anti-glare with 3H hardness Anti-glare with 3H hardness

Backlight LED light bar system LED light bar system

Response time

Normal mode

Fast mode

5 ms

-

5 ms

-

Color depth 16.7 million colors 16.7 million colors

Color gamut

72% (CIE1931)/83%(CIE1976) 72% (CIE1931)/83%(CIE1976)

Dell display manager

compatibility

Yes Yes

Connectivity 1 x DP1.2, 1 x VGA 1 x DP1.2, 1 x VGA

Bezel width (edge of

monitor to active area)

17.8 mm (Top)

17.8 mm (Left/Right)

17.8 mm (Bottom)

18.3 +/- 0.5 mm (Top)

18.3 +/- 0.5 mm (Left/Right)

18.3 +/- 0.5 mm (Bottom)

Security Security-lock slot for cable

lock (optional purchase)

Security-lock slot for cable

lock (optional purchase)

Tilt angle -5° to 21° -5° to 21°

Height adjustable stand - -

Built-in Speakers

(2 x 1 W sound output) - -

About your monitor │ 13

Monitor specifications

Model E2220H E2420H/E2420HS

Screen type Active matrix-TFT LCD Active matrix-TFT LCD

Panel type TN In-Plane Switching

Viewable area

Diagonal

546.86 mm (21.5 in.) 604.70 mm (23.8 in.)

Active area

Horizontal

Vertical

Area

476.64 mm (18.77 in.)

268.11 mm (10.56 in.)

1277.92 cm² (198.21 in.²)

527.04 mm (20.75 in.)

296.46 mm (11.67 in.)

1562.46 cm² (242.15in.²)

Pixel pitch 0.2482 mm x 0.2482 mm 0.2745 mm x 0.2745 mm

Pixel per inch (PPI) 102 92

Viewing angle

Horizontal

Vertical

170° (typical)

160° (typical)

178° (typical)

Brightness 250 cd/m² (typical) 250 cd/m² (typical)

Contrast ratio 1,000 to 1 (typical) 1,000 to 1 (typical)

Faceplate coating Anti-glare with 3H hardness Anti-glare with 3H hardness

Backlight LED light bar system LED light bar system

Response time

Normal mode

Fast mode

5 ms

-

8 ms

5 ms

Color depth 16.7 million colors 16.7 million colors

Color gamut

72% (CIE1931)/83%(CIE1976) 72% (CIE1931)/83%(CIE1976)

Dell display manager

compatibility

Yes Yes

Connectivity 1 x DP1.2, 1 x VGA

E2420H: 1 x DP1.2, 1 x VGA

E2420HS: 1 x HDMI1.4, 1 x VGA

Bezel width (edge of

monitor to active area)

17.8 mm (Top)

17.8 mm (Left/Right)

17.8 mm (Bottom)

11.8 mm (Top)

11.8 mm (Left/Right)

18.2 mm (Bottom)

Security Security-lock slot for cable

lock (optional purchase)

Security-lock slot for cable

lock (optional purchase)

Tilt angle -5° to 21° -5° to 21°

Height adjustable stand

-

E2420H: Non adjustable

E2420HS: 100+/-5 mm

Built-in Speakers

(2 x 1 W sound output)

-

E2420H: No

E2420HS: Yes

14 │ About your monitor

Monitor specifications

Model E2720H/E2720HS

Screen type Active matrix-TFT LCD

Panel type In-Plane Switching

Viewable area

Diagonal

685.99 mm (27 in.)

Active area

Horizontal

Vertical

Area

597.89 mm (23.54 in.)

336.31 mm (13.24 in.)

2010.76 cm² (311.67 in.²)

Pixel pitch 0.3114 mm x 0.3114 mm

Pixel per inch (PPI) 81

Viewing angle

Horizontal

Vertical

178° (typical)

Brightness 300 cd/m² (typical)

Contrast ratio 1,000 to 1 (typical)

Faceplate coating Anti-glare with 3H hardness

Backlight LED light bar system

Response time

Normal mode

Fast mode

8 ms

5 ms

Color depth 16.7 million colors

Color gamut 72% (CIE1931)/83%(CIE1976)

Dell display manager

compatibility

Yes

Connectivity E2720H: 1 x DP1.2, 1 x VGA

E2720HS: 1 x HDMI1.4, 1 x VGA

Bezel width (edge of

monitor to active area)

11.8 mm (Top)

11.8 mm (Left/Right)

18.2 mm (Bottom)

Security Security-lock slot for cable

lock (optional purchase)

Tilt angle -5° to 21°

Height adjustable stand E2720H: Non adjustable

E2720HS: 100+/-5 mma

Built-in Speakers

(2 x 1 W sound output)

E2720H: No

E2720HS: Yes

About your monitor │ 15

Resolution specifications

Model E1920H E2020H

Horizontal scan range

30 kHz to 83 kHz (automatic) 30 kHz to 83 kHz (automatic)

Vertical scan range 56 Hz to 76 Hz (automatic) 50 Hz to 76 Hz (automatic)

Maximum preset resolution 1366 x 768 @ 60 Hz 1600 x 900 @ 60 Hz

Model E2220H E2420H/E2420HS

Horizontal scan range

30 kHz to 83 kHz (automatic) 30 kHz to 83 kHz (automatic)

Vertical scan range 56 Hz to 76 Hz (automatic) 50 Hz to 76 Hz (automatic)

Maximum preset resolution 1920 x 1080 @ 60 Hz 1920 x 1080 @ 60 Hz

Model E2720H/E2720HS

Horizontal scan range

30 kHz to 84 kHz (automatic)

Vertical scan range 48 Hz to 75 Hz (automatic)

Maximum preset resolution 1920 x 1080 @ 60 Hz

Preset display modes

E1920H

Display mode Horizontal

frequency

(kHz)

Vertical

frequency

(Hz)

Pixel clock

(MHz)

Sync polarity

(Horizontal/Vertical)

VESA, 720 x 400 31.5 70.1 28.3 -/+

VESA, 640 x 480 31.5 59.9 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1280 x1024 80.0 75.0 135.0 +/+

VESA, 1366 x 768 47.71 59.79 85.5 +/+

16 │ About your monitor

Preset display modes

E2020H

Display mode Horizontal

frequency

(kHz)

Vertical

frequency

(Hz)

Pixel clock

(MHz)

Sync polarity

(Horizontal/Vertical)

VESA, 720 x 400 31.5 70.1 28.3 -/+

VESA, 640 x 480

31.5 60.0

25.2

-/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768

48.4

60.0 65.0

-/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1280 x1024 64.0 60.0 108.0 +/+

VESA, 1280 x1024 80.0 75.0 135.0 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 +/+

E2220H/E2420H/E2420HS/E2720H/E2720HS

Display mode Horizontal

frequency

(kHz)

Vertical

frequency

(Hz)

Pixel clock

(MHz)

Sync polarity

(Horizontal/Vertical)

VESA, 720 x 400 31.5 70.1 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x1024 64.0 60.0 108.0 +/+

VESA, 1280 x1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 60.0 60.0 108.0 +/+

VESA, 1920 x1080 67.5 60.0 148.5 +/+

About your monitor │ 17

Electrical specifications

Model E1920H

Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance

• DP, 600 mV for each differential line,

100 Ω input impedance per differential pair

Synchronization

input signals

Separate horizontal and vertical synchronizations,

polarity-free TTL level,

SOG (Composite SYNC on green)

AC input voltage/

frequency/current

100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/0.6 A

Inrush current 30 A (120 V AC Input)

60 A (240 V AC Input)

Power

Consumption

0.2 W (Off Mode)

1

0.3 W (Standby Mode)

1

8 W (On Mode)

1

13.8 W (Max)

2

7.85 W (P

on

)

3

24.81 kWh (TEC)

3

Model E2020H E2220H

Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance

• DP, 600 mV for each differential line,

100 Ω input impedance per differential pair

Synchronization

input signals

Separate horizontal and vertical synchronizations,

polarity-free TTL level,

SOG (Composite SYNC on green)

AC input voltage/

frequency/current

100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/0.7 A

Inrush current 30 A (120 V AC Input)

60 A (240 V AC Input)

Power

Consumption

0.2 W (Off Mode)

1

0.2 W (Standby Mode)

1

9.9 W (On Mode)

1

14 W (Max)

2

9.37 W (P

on

)

3

27.95 kWh (TEC)

3

0.2 W (Off Mode)

1

0.3 W (Standby Mode)

1

10.8 W (On Mode)

1

18 W (Max)

2

11.21 W (P

on

)

3

35.16 kWh (TEC)

3

1

As defined in EU 2019/2021 and EU 2019/2013.

2

Max brightness and contrast setting.

3

P

on

: Power consumption of On Mode as defined in Energy Star 8.0 version.

TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.

18 │ About your monitor

Electrical specifications

Model E2420H

Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance

• DP, 600 mV for each differential line,

100 Ω input impedance per differential pair

Synchronization

input signals

Separate horizontal and vertical synchronizations,

polarity-free TTL level,

SOG (Composite SYNC on green)

AC input voltage/

frequency/current

100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/0.8 A

Inrush current 30 A (120 V AC Input)

60 A (240 V AC Input)

Power

Consumption

0.2 W (Off Mode)

1

0.3 W (Standby Mode)

1

11.9 W (On Mode)

1

22 W (Max)

2

12.34 W (P

on

)

3

38.52 kWh (TEC)

3

Model E2420HS

Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance

• HDMI 1.4 (HDCP 1.2), 600 mV for each differential line,

100 Ω input impedance per differential pair

Synchronization

input signals

Separate horizontal and vertical synchronizations,

polarity-free TTL level,

SOG (Composite SYNC on green)

AC input voltage/

frequency/current

100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/0.8 A

Inrush current 30 A (120 V AC Input)

60 A (240 V AC Input)

Power

Consumption

0.2 W (Off Mode)

1

0.3 W (Standby Mode)

1

11.9 W (On Mode)

1

24 W (Max)

2

12.6 W (P

on

)

3

39.31 kWh (TEC)

3

1

As defined in EU 2019/2021 and EU 2019/2013.

2

Max brightness and contrast setting.

3

P

on

: Power consumption of On Mode as defined in Energy Star 8.0 version.

TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.

About your monitor │ 19

Electrical specifications

Model E2720H

Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance

• DP, 600 mV for each differential line,

100 Ω input impedance per differential pair

Synchronization

input signals

Separate horizontal and vertical synchronizations,

polarity-free TTL level,

SOG (Composite SYNC on green)

AC input voltage/

frequency/current

100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/1.0 A

Inrush current 30 A (120 V AC Input)

60 A (240 V AC Input)

Power

Consumption

0.2 W (Off Mode)

1

0.2 W (Standby Mode)

1

17.9 W (On Mode)

1

26 W (Max)

2

13.22 W (P

on

)

3

41.5 kWh (TEC)

3

Model E2720HS

Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance

• HDMI 1.4 (HDCP 1.2), 600 mV for each differential line,

100 Ω input impedance per differential pair

Synchronization

input signals

Separate horizontal and vertical synchronizations,

polarity-free TTL level,

SOG (Composite SYNC on green)

AC input voltage/

frequency/current

100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/1.0 A

Inrush current 30 A (120 V AC Input)

60 A (240 V AC Input)

Power

Consumption

0.2 W (Off Mode)

1

0.2 W (Standby Mode)

1

19.7 W (On Mode)

1

30.0 W (Max)

2

14.03 W (P

on

)

3

44.38 kWh (TEC)

3

1

As defined in EU 2019/2021 and EU 2019/2013.

2

Max brightness and contrast setting.

3

P

on

: Power consumption of On Mode as defined in Energy Star 8.0 version.

TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.

20 │ About your monitor

This document is informational only and reflects laboratory performance. Your

product may perform differently, depending on the software, components, and

peripherals you ordered, and shall have no obligation to update such information.

Accordingly, the customer should not rely upon this information in making

decisions about electrical tolerances or otherwise. No warranty as to accuracy or

completeness is expressed or implied.

NOTE: This monitor is ENERGY STAR certified.

This product qualifies for ENERGY STAR in the factory default settings which can

be restored by "Factory Reset" function in the OSD menu. Changing the factory

default settings or enabling other features may increase power consumption that

could exceed the ENERGY STAR specified limit.

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