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Setting up your T23 Tracking Unit
Tramigo Cloud Fleet View
Setting up your T23 Tracking Unit T23 Quick Start Guide
Cloud Mobile
Troubleshooting
1) Check that the unit power light is blinking green.
If not, unit has no power or is sleeping.
Solution: Shake your unit to wake it up. If this does not resolve the problem, check
that battery is installed correctly and charge unit.
2) GSM indicator light is on
If a red light appears above the GSM symbol, your T23 unit has no GSM connection.
Solution: Move your unit to a location with better GSM coverage, check the SIM
card is properly installed.
1) Check that the units GPS light is turned off
If the GPS light is blue, your unit has no GPS fix.
Solution: Move unit or external GPS antenna to a location with an unobstructed
view of the sky and check that it is facing upwards. Note that metallic window tints
may affect the GPS signal and installing your device under heavily tinted windows
is not recommended.
PROBLEM: UNIT IS NOT RESPONDING OR UPDATING ITS LOCATION:
UNIT SHOWS UNKNOWN, INCORRECT OR OLD LOCATION:
3) Check that your tablet/computer/phone is still connected to Tramigo Cloud
Your user interface must have internet access to receive updates from your T23
device(s). Verify that you are still connected to the internet and contact your
internet service provider for internet connection issues.
2) Unit reports unknown location
The T23 Location Directory of your unit is missing or corrupt.
Solution: Contact tramigo support via email at: [email protected]
You can also access Tramigo Cloud through any mobile device with internet
access and track your vehicles anytime - anywhere.
Start tracking on your mobile device by scanning the QR code or by visiting
m.tramigocloud.com and login.
View the locations of all vehicles on your Cloud account. If you’ve followed the steps in this
manual, the T23 device you just added to your cloud should appear on the map at the location
where you pressed the SOS button.
Vehicle View
Status bar
Shows the latest location of your vehicle as well as the GPS, GPRS and BATTERY status of
your T23 unit. The status bar also allows you to turn specific reporting on and off.
Vehicle History Feed
Shows the latest location and info
messages from the selected
vehicle and lets you visualize past
vehicle locations on the map.
SCAN CODE
Alarms
Shows last alarm messages from
your vehicle (i.e. activation of panic
button in step 3.) Alarm messages
will remain visible until you
acknowledge them.
Clicking on a vehicle icon in the fleet view will center the map on the selected vehicle. A
second click on a selected vehicle takes you to the vehicle view where you can view more
detailed information on a single vehicle and send commands.
Notifies if battery is low
or problem with power is
detected
Set a maximum speed for
your T23 unit.
Sets fixed time interval for
your T23 to update its
location.
Periodic Time
Turn on to get notification each
time vehicle starts to move.
Trip Reporting Speed AlarmPower Alarm
VEHICLE TRACKING
Tramigo: Speed limit
detected, moving at
Autobahnkreuz A7 A37,
Hannover, S with speed
106 km/h, 14:32 Jun 3
My Tramigos
Lists all your tracking units and shows
their latest location.
Alarms
Highlights alarm messages from your
fleet.
Fleet Feed
Displays latest message history from all
your vehicles.
Setting up your T23 Tracking Unit
Thank you for choosing Tramigo. This guide will help you get started with your Tramigo T23
Series tracking unit.
Setting up your T23 Tracking Unit Setting up your T23 Tracking Unit
Step 2: Set Up Users
Step 1: Setting up your unit:
Battery Installation
Insert and Charge Your Unit Battery:
Refer to illustrations on next page on how to install and charge
your unit battery from a laptop or or vehicle using the USB cable
and cigar lighter adapter. Note that it may take several minutes for
the power light to turn on if the unit has been in storage.
Once fully charged, ensure that your unit is turned on (green power
light is blinking) and go to the next step.
Make sure your unit has GSM network coverage:
Your unit must connect to the GSM network before it is ready to
sends its location and receive commands via GPRS.
The red GSM led indicator light will turn off once your unit has
established a connection. This may take several minutes if your
unit is connecting for the first time.
If your unit is unable to aquire GSM connection, check the
troubleshootinbg section for possible solutions
The Power LED
blinks green when
unit is charged
Unit is off
Charging, off
Charging, on
Battery Charged, on
Power status LED
Connected
No Connection
GSM status LED
Has GPS Lock
No GPS Lock
GPS status LED
External GPS
Antenna Plug
USB Connector Vehicle Power
& I/O Connector
Step 3: Access Your Tramigo Cloud Account and Test
Register yourTramigo T23 Vehicle Tracker:
Contact your company Cloud Administrator for adding your T23 unit to the existing Cloud
Account.
NOTE ON REGISTRATION:
To complete registration, you will be asked for your ICCID available on the side of your retail
.dpackage.
GSM LED turns
OFF when unit
has coverage
GPS LED turns
OFF when unit has
a GPS fix
LED status when
unit is functioning
correctly
Aquire GPS Lock:
Take the unit outdoors to a location with a clear view of the sky and
place the unit so that the top (side with LED indicator lights) is
facing upwards. Once the blue GPS light turns off your unit knows
its location.
If the blue GPS indicator light does not turn off after several
minutes, check the troubleshooting section for possible solutions.
Check that unit LED lights indicate OK status:
When the unit is ready to operate, the LED indicator lights should
be as illustrated to the right.
The green power light is solid green when connected to a power
source and blinking green when using battery power. Both indicate
that your unit is in working order.
Power Button
Panic Button
Turns unit power on/off.
Pushing the panic button sends out
a distress message with the units
current location. IMPORTANT NOTE:
To prevent accidental pressing, unit buttons require
to be held down for 3 seconds before activating
Opening the Unit Cover Inserting Unit Battery
Onboard connectors and indicator lights Test your device to ensure it is connected to Tramigo Cloud account prior to vehicle
installation.
Log on to your Cloud account at www.tramigocloud.com using the registration details
obtained in step 2.
Once logged in, press the panic button on your T23 unit continuously for 2 seconds. The
alarm message sent by your unit will post shortly on your Cloud screen.
For vehicle installation, refer to the T23 Vehicle Tracker Installation guide available on the
CD in your salesbox.
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