Avid Unity MediaNetwork 3.3 Installation guide

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Installation guide

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make manage move | media
Avid
®
Avid Unity
MediaNetwork
File Manager Setup Guide
2
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3
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Corporation in the United States and/or other countries. SAN InSite is a trademark of Vixel Corporation.
ScheduALL is a trademark of VizuALL, Inc.
Avid Unity MediaNetwork File Manager Setup Guide • Part 0130-05842-01 Rev. A •
June 2003
4
Contents
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
If You Have Documentation Comments . . . . . . . . . . . . . . . . . . . . . . . . . 17
How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Avid Educational Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 1 Preinstallation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
MediaNetwork and Trilligent Cluster Components . . . . . . . . . . . . . . . . . 22
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Media Server Subsystem for a Trilligent Cluster . . . . . . . . . . . . . . . 23
File Manager Failover Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Component Layout Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . 24
Single-Rack Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Multiple-Rack Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 2 Installing the MediaNetwork Storage Subsystem Hardware . 27
Installing Rack-Mount Rails and Brackets . . . . . . . . . . . . . . . . . . . . . . . 27
Installing File Managers and Storage Subsystem Components. . . . . . . 28
Uninterruptible Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing the MEDIArray II Drive Enclosures . . . . . . . . . . . . . . . . . . 29
Installing the MEDIArray II Drive Enclosure Rack-Mount Rails . 29
Mounting the MEDIArray II Drive Enclosure . . . . . . . . . . . . . . . 30
6
Installing the MEDIArray II Drives . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting the MEDIArray II Drive Enclosure Power Cords . . . 33
Setting the MEDIArray II Drive Enclosure IDs . . . . . . . . . . . . . . 34
Installing a Standard Keyboard, Monitor, and Mouse. . . . . . . . . . . . 35
Installing the Shelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installing the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting the Monitor Power Cord . . . . . . . . . . . . . . . . . . . . . 35
Installing the Keyboard, Monitor, and Mouse (KMM) Assembly . . . . 36
Installing the KMM Rack-Mount Rails . . . . . . . . . . . . . . . . . . . . 36
Mounting the KMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting the KMM Power Cord . . . . . . . . . . . . . . . . . . . . . . . 37
Installing the MEDIASwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing the MEDIASwitch Rack-Mount Rails. . . . . . . . . . . . . . 37
Mounting the MEDIASwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
MEDIASwitch Port Requirements . . . . . . . . . . . . . . . . . . . . . . . 38
Installing an SFP Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connecting the MEDIASwitch Power Cord . . . . . . . . . . . . . . . . 40
Installing the KVM Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing the KVM Switch Rack-Mount Bracket . . . . . . . . . . . . . 40
Mounting the KVM Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Connecting the KVM Power Cord . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the File Manager Rack-Mount Rails . . . . . . . . . . . . . . 42
Mounting the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting the File Manager Power Cord . . . . . . . . . . . . . . . . . 42
Installing the Failover File Manager . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the Ethernet Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the Rack-Mount Bracket . . . . . . . . . . . . . . . . . . . . . . . 43
Mounting the Ethernet Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Connecting the Ethernet Hub Power Cord. . . . . . . . . . . . . . . . . 44
Connecting the File Manager and Storage . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting a Standard Keyboard, Monitor, and Mouse to the File
Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting a Standard Keyboard, Monitor, and Mouse to
the KVM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
7
Connecting the KMM to the KVM (Option). . . . . . . . . . . . . . . . . . . . 45
Connecting the File Manager to the KVM (Option) . . . . . . . . . . . . . 46
Connecting the Failover File Manager to the KVM . . . . . . . . . . . . . 47
Connecting the File Manager to the MEDIASwitch . . . . . . . . . . . . . 47
Connecting the Failover File Manager to the MEDIASwitch . . . . . . 48
Connecting the MEDIASwitch Serial Port to the File Manager
for Initial Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connecting the MEDIArray II Drive Enclosure to
the MEDIASwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting One MEDIArray II Drive Enclosure. . . . . . . . . . . . . 51
Connecting a Daisy Chain of Two MEDIArray II
Drive Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Connecting to Two MEDIASwitches . . . . . . . . . . . . . . . . . . . . . 55
Connecting the Ethernet Switch in a MediaNetwork System. . . . . . 56
Connecting the File Manager to the Ethernet Switch. . . . . . . . . . . . 56
Connecting the Failover File Manager to the Ethernet Switch. . . . . 57
Connecting the MEDIASwitch to the Ethernet Switch . . . . . . . . . . . 57
Cross-Connecting the File Managers in a Failover Configuration . . 58
Chapter 3 Configuring the MEDIASwitches . . . . . . . . . . . . . . . . . . . . . . . 61
Changing the MEDIASwitch IP Address. . . . . . . . . . . . . . . . . . . . . . . . . 61
Installing the SAN InSite Professional Software. . . . . . . . . . . . . . . . . . . 63
Configuring the MEDIASwitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Copying the MEDIASwitch Files into the SAN InSite Folder . . . . . . 65
Adding the MEDIASwitch Address to the hosts File . . . . . . . . . . . . 66
Setting the MEDIASwitch Configuration . . . . . . . . . . . . . . . . . . . . . 66
Starting the SAN InSite Server Manually . . . . . . . . . . . . . . . . . . . . . . . . 69
Using the SAN InSite Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Chapter 4 Configuring the File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Setting Up the File Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Setting the Date, Time, Time Zone, and Daylight Saving
Time Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring Network Properties for a Single File Manager . . . . . . . 73
8
Configuring Network Properties for the Primary File Manager
in a Failover Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting Up the IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring the Failover File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chapter 5 MediaNetwork File Manager Software Setup . . . . . . . . . . . . . 79
Installing the MediaNetwork File Manager Software. . . . . . . . . . . . . . . . 79
Configuring the MediaNetwork File Manager Software. . . . . . . . . . . . . . 81
Avid Billing Application Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter 6 Trilligent File Manager Software Setup . . . . . . . . . . . . . . . . . . 83
Installing the Trilligent Cluster File Manager Software . . . . . . . . . . . . . . 83
Configuring the MediaNetwork Software. . . . . . . . . . . . . . . . . . . . . . . . . 85
Avid Billing Application Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Appendix A File Manager and Storage Specifications . . . . . . . . . . . . . . . . 87
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
UPS Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Appendix B Installing UPS Monitoring Software . . . . . . . . . . . . . . . . . . . . . 93
Installing the Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Installing the CheckUPS II Advanced Software . . . . . . . . . . . . . . . . . . . 94
Configuring the CheckUPS II Software . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Appendix C Installing the MediaNetwork Billing Software . . . . . . . . . . . . . 99
Installing the Billing Server Software. . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Configuring the Billing Server Software . . . . . . . . . . . . . . . . . . . . . . . . 101
Installing the Billing Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Configuring the Billing Client Software . . . . . . . . . . . . . . . . . . . . . . . . . 103
9
Appendix D Using the Product Recovery CD-ROM . . . . . . . . . . . . . . . . . . 105
Reinstalling the Windows 2000 Operating System. . . . . . . . . . . . . . . . 106
Configuring the File Manager Using Windows 2000 Setup . . . . . . . . . 108
Checking the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Updating the ATTO Driver and Phantom Device . . . . . . . . . . . . . . . . . 111
Updating the ATTO Fibre Channel Driver . . . . . . . . . . . . . . . . . . . 111
Updating the ATTO Phantom Device. . . . . . . . . . . . . . . . . . . . . . . 112
Reinstalling the MediaNetwork Software . . . . . . . . . . . . . . . . . . . . 113
Appendix E File Manager Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 115
Appendix F Regulatory and Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . 117
Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Canadian ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . 121
Taiwan EMC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
10
Figures
Figure 1 Locating the MEDIArray II Drive Enclosure Rails. . . . . . . 29
Figure 2 Installing a Drive Enclosure . . . . . . . . . . . . . . . . . . . . . . . 30
Figure 3 Removing a Dummy Drive from the Drive Enclosure . . . . 32
Figure 4 Inserting a Drive into the Drive Enclosure . . . . . . . . . . . . 32
Figure 5 Setting the Drive Enclosure ID . . . . . . . . . . . . . . . . . . . . . 34
Figure 6 9x00 MEDIASwitch Port Layout . . . . . . . . . . . . . . . . . . . . 38
Figure 7 Installing an SFP Connector. . . . . . . . . . . . . . . . . . . . . . . 39
Figure 8 Drive Enclosure Connection Locations . . . . . . . . . . . . . . 50
Figure 9 Cabling for One MEDIArray II Drive Enclosure . . . . . . . . 51
Figure 10 Installing an SFP Connector. . . . . . . . . . . . . . . . . . . . . . . 52
Figure 11 MEDIASwitch 9x00 Port Layout . . . . . . . . . . . . . . . . . . . . 53
Figure 12 Cabling for Two MEDIArray II Drive Enclosures. . . . . . . . 53
Figure 13 MEDIASwitch 9100 Port Configuration. . . . . . . . . . . . . . . 54
Figure 14 Daisy Chaining Drive Enclosures . . . . . . . . . . . . . . . . . . . 55
Figure 15 Cabling for Two MEDIASwitches . . . . . . . . . . . . . . . . . . . 55
Figure 16 File Managers in a Failover Configuration . . . . . . . . . . . . 58
Figure 17 SIngle File Manger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Figure 18 (CEE-22) Receptacle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 19 NEMA 5-15P Style Plug . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 20 IEC C-20 Style Receptacle and Plug . . . . . . . . . . . . . . . . 91
11
Tables
Table 1 File Manager IP Addresses . . . . . . . . . . . . . . . . . . . . . . . .59
Table 2 IP Addresses in a Failover Configuration . . . . . . . . . . . . .75
Table 3 Component Dimensions and Weight . . . . . . . . . . . . . . . . .87
Table 4 Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . .88
Table 5 Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Table 6 Power Cord Requirements . . . . . . . . . . . . . . . . . . . . . . . .91
12
Using This Guide
Congratulations on your purchase of an Avid Unity
MediaNetwork
workgroup or Trilligent
Cluster. You can use your MediaNetwork
workgroup to share media files and other project data among a maximum
of 24 Fibre Channel attached clients and 60 Ethernet clients across
4 PortServer Pro systems.
n
For other possible Ethernet client configurations, contact Avid Technology
Product Marketing.
These editing products are supported by Avid Unity MediaNetwork
workgroups and Trilligent Clusters.
Macintosh
®
clients — Media Composer
®
, Media Composer Adrenaline,
Film Composer
®
, Media Station XL, Avid Xpress
®
, Avid Xpress Pro, Avid
Xpress DV, Pro Tools
®
for Macintosh
®
systems
Windows
®
clients — Avid
®
Symphony
, Media Composer, Media
Composer Adrenaline, Film Composer, Avid Xpress for Windows NT
®
or
Windows 2000, Avid Xpress Pro, NewsCutter
®
, NewsCutter XP systems,
Newscutter Adrenaline FX, and Avid Pro Tools for Windows
A Trilligent Cluster allows you to connect up to 20 Trilligent Media
Servers to deliver streaming media and other high-bandwidth content over
the Internet.
n
Your MediaNetwork workgroup or Trilligent Cluster might not contain all
the components or features described in the documentation.
Using This Guide
14
Who Should Use This Guide
This guide is intended for personnel responsible for installing, configuring,
or maintaining a MediaNetwork workgroup or Trilligent Cluster. It
provides installation and configuration information specific to the
MediaNetwork and Trilligent hardware and software.
About This Guide
This guide provides task-oriented instructions for setting up a
MediaNetwork workgroup with a Trilligent Cluster.
The Contents lists all topics included in this book. They are presented with
the following overall structure:
Chapter 1, “Preinstallation Overview,” provides information on the
components, unpacking, rack layout, and network connection
necessary to complete the installation and configuration of the
MediaNetwork environment.
Chapter 2, “Installing the MediaNetwork Storage Subsystem
Hardware,” provides step-by-step instructions for connecting the File
Manager and storage subsystem hardware.
Chapter 3, “Configuring the MEDIASwitches,” provides step-by-step
instructions for configuring and installing the necessary software for
the MEDIASwitches.
Chapter 4, “Configuring the File Manager,” provides step-by-step
instructions for configuring the MediaNetwork or Trilligent Cluster
File Managers.
Chapter 5, “MediaNetwork File Manager Software Setup,” provides
step-by-step instructions for installing the necessary software for the
MediaNetwork File Managers.
Chapter 6, “Trilligent File Manager Software Setup,” provides step-
by-step instructions for installing the necessary software for the
Trilligent File Managers.
Symbols and Conventions
15
Appendix A, “File Manager and Storage Specifications,” lists the
dimensions and weight, and the environmental, electrical, and power
cord specifications for the components that are part of a
MediaNetwork workgroup and Trilligent Cluster environment.
Appendix B, “Installing UPS Monitoring Software,” provides
information for installing and configuring the UPS monitoring
software on the File Manager.
Appendix C, “Installing the MediaNetwork Billing Software,”
provides information to install the MediaNetwork billing software.
Appendix D, “Using the Product Recovery CD-ROM,” provides
information you might need to reinstall the Windows 2000 operating
system on your File Manager.
Appendix E, “File Manager Troubleshooting,” provides basic
troubleshooting techniques not found in the Avid Unity MediaNetwork
Troubleshooting Guide.
Appendix F, “Regulatory and Safety Notices,” lists regulatory and
safety notices for the MediaNetwork and Trilligent hardware.
n
You’ll also need the Avid Unity MediaNetwork Management Guide to
create a file system, to create allocation groups and workspaces for media
files, and to create a system user account.
Symbols and Conventions
Avid documentation uses the following symbols and conventions:
Symbol or Convention Meaning or Action
n
A note provides important related information,
reminders, recommendations, and strong
suggestions.
c
A caution means that a specific action you take could
cause harm to your computer or cause you to lose
data.
Using This Guide
16
w
A warning describes an action that could cause you
physical harm. Follow the guidelines in this
document or on the unit itself when handling
electrical equipment.
> This symbol indicates menu commands (and
subcommands) in the order you select them. For
example, File > Import means to open the File menu
and then select the Import command.
t
This symbol indicates a single-step procedure.
Multiple arrows in a list indicate that you perform
one of the actions listed.
k This symbol represents the Apple or Command key.
Press and hold the Command key and another key to
perform a keyboard shortcut.
Margin tips In the margin, you will find tips that help you
perform tasks more easily and efficiently.
Italic font Italic font is used to emphasize certain words and to
indicate variables.
Courier Bold font
Courier Bold font identifies text that you type.
Click Quickly press and release the left mouse button
(Windows) or the mouse button (Macintosh).
Double-click Click the left mouse button (Windows) or the mouse
button (Macintosh) twice rapidly.
Right-click Quickly press and release the right mouse button
(Windows only).
Drag Press and hold the left mouse button (Windows) or
the mouse button (Macintosh) while you move the
mouse.
Ctrl+key
k+key
Press and hold the first key while you press the
second key.
Symbol or Convention Meaning or Action
If You Need Help
17
If You Need Help
If you are having trouble using your MediaNetwork workgroup or
Trilligent Cluster:
1. Retry the action, carefully following the instructions given for that task
in this guide. It is especially important to check each step of your
workflow.
2. Check the release notes supplied with your Avid application for the
latest information that might have become available after the hardcopy
documentation was printed.
3. Check the documentation that came with your Avid application or your
hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Center at www.avid.com/support. Online
services are available 24 hours per day, 7 days per week. Search this
online Knowledge Center to find answers, to view error messages, to
access troubleshooting tips, to download updates, and to read/join
online message-board discussions.
5. For Technical Support, please call 800-800-AVID (800-800-2843).
For Broadcast On-Air Sites and Call Letter Stations, call
800-NEWSDNG (800-639-7364).
If You Have Documentation Comments
Avid Technology continuously seeks to improve its documentation. We
value your comments about this guide and other Avid-supplied
documentation.
Simply e-mail your documentation comments to Avid Technology at
Please include the title of the document, its part number, revision, and the
specific section you are commenting on in all correspondence.
Using This Guide
18
How to Order Documentation
To order additional copies of this documentation from within the
United States, call Avid Sales at 800-949-AVID (800-949-2843). If you are
placing an order from outside the United States, contact your local
Avid representative.
Related Information
The following documents provide more information about the
MediaNetwork workgroup, the MediaNetwork client, and other storage
options:
Avid Unity MediaNetwork Site Preparation Guide
Avid Unity MediaNetwork Upgrade Notes
Avid Unity MediaNetwork System Overview
Avid Unity MediaNetwork Management Guide
Avid Unity MediaNetwork Troubleshooting Guide
Avid Unity MediaNetwork Macintosh Fibre Channel Client
Setup Guide
MediaNetwork Macintosh Fibre Channel Client Quick Start Card
Avid Unity MediaNetwork Windows Fibre Channel Client Setup Guide
MediaNetwork Windows Fibre Channel Client Quick Start Card
Avid Unity MediaNetwork PortServer Setup Guide
Avid Unity MediaNetwork Macintosh Ethernet Client Setup Guide
MediaNetwork Macintosh Ethernet Client Quick Start Card
Avid Unity MediaNetwork Windows Ethernet Client Setup Guide
MediaNetwork Windows Ethernet Client Quick Start Card
Avid Unity MediaNetwork Supported Configurations
Avid Unity MediaNetwork Release Notes
Avid Educational Services
19
Avid Educational Services
For information on courses/schedules, training centers, certifications,
courseware, and books, please visit www.avid.com/training or call
Avid Sales at 800-949-AVID (800-949-2843).
Using This Guide
20
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Avid Unity MediaNetwork 3.3 Installation guide

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Installation guide
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