ZTE MF190 is a mobile broadband USB modem that allows you to access the wireless network with high speed. It supports various network standards, including HSUPA/HSDPA/WCDMA/EDGE/GPRS/GSM. With maximum transmission speeds of 5.76Mbps for upload and 7.2Mbps for download, you can enjoy fast and reliable internet connectivity. You can also insert a microSD card to expand the storage capacity. The modem comes with easy-to-use software that guides you through the installation process and allows you to manage your connection and settings.
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Thank you for choosing our mobile broadband USB. With this modem,
you can access our wireless network with high speed.
Modem Specications
The following table shows the specications of your device.
Interface Type USB 2.0 High Speed
Operating systems supported Windows XP, Vista, Windows 7
MAC 10.4, 10.5, 10.6
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Functions
SMS service, Data service, Applications
management, support microSD card, etc.
Network Standards
HSUPA/HSDPA/WCDMA/EDGE/GPRS/
GSM
Transmission speed (Max)
HSUPA: 5.76Mbps UL
HSDPA: 7.2Mbps DL
Modem Specications continued
Interface Type USB 2.0 High Speed
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Light Indicators
Color
Status
Explanation
Green
Blinking twice every 3s
Modem is powered ON
Green
Blinking once every 3s
Modem is registering on the 2G
network
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ors
Blue
Blinking once every 3s
Modem is registering on the
3G/3.5G network.
Green
Always ON
Modem is powered on the 2G
Blue
Always ON
Modem is powered on the
3G/3.5G network.
Color Status Explanation
Light Indicators continued
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Hardware Installation:
Step A. Inserting the sim card in the
modem.
1. Put your nger on the bottom
nger grip, and then lift the front
cover of the modem to release and
remove.
Note: Do not use force to open the
front cover so as to avoid damaging it.
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2.Insert the SIM card into the SIM card slot.
Insert the SIM card with the metal contact area facing downwards into the slot,
and then push SIM card as far as possible, shown as the following picture.
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3.How to Insert the microSD card
into the microSD card slot.
Note: This modem only supports
microSD cards. Insert your microSD
card into the microSD card slot,
shown as the following picture.
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4.Put the front cover of the modem
atly upon the body of modem.
Direct the front cover towards the
locking catches on the sides of the
modem and push the front cover of
the modem to lock the front cover
into its place. Press gently until you
hear a click.
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Step B. Connecting your Modem to your laptop or desktop.
Plug the USB connector into your computer’s USB port and make sure that it is tightly
inserted.
The OS automatically detects
and recognizes new hardware
and starts the installation
wizard.
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Software Installation Guide
On dierent operating systems, the installation procedures may be dierent.
Follow the system prompts during operation.
For Windows OS.
1. Your system will start the software setup process automatically when
you connect the modem to your computer correctly. Follow the system
prompts to complete the software installation.
2. If the system does not launch installation automatically, you can run the
installation program manually from the path of My Computer > MTNMODEM.
3. Below are exact screenshots you will get while installing your modem
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Click on OK to start the installation.
Click on Next to run the InstallShield Wizard.
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Click on Next to run the InstallShield Wizard.
Click Next if you agree with the
default installation path or click
change if you want to change the
installation location.
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Click on nish to complete the installation.
Once the program is fully installed,
a shortcut icon that mentions “ MTN
Internet” will appear on your desktop
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For Mac OS.
The system will automatically display a MTNMODEM CD-ROM icon on the desktop,
when you connect the modem to your computer correctly. Double click the installation
software package in the MTNMODEM, and follow the system prompts to complete the
software installation.
Internet settings congurations.
When you are unable to browse with the default settings, you can manually congure
the APN settings by clicking on button settings in your main menu then follow steps
below:
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Click on button connection then Add. Fill below labels as shown below then click Save.
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Fill below labels as shown below then click Save.
Frequently Asked Questions
Problem description Possible cause Problem solving
The SIM has not been
detected or is invalid
There is no sim card in the
modem or the sim card is
wrongly inserted
Open the front cover
and verify if the SIM is in
the modem and ensure
it is inserted correctly
I can’t get connected Wrong conguration set Go to settings- connection,
add new connection
and make sure you
type in the correct APN:
internet.mtn
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I am connected but not
able to browse
It’s either due to the wireless
which is on or default proxy
address within the browser
Please remove the proxy
from your browser
Turn OFF your wireless
connection
If the problem presists,
visit our service center
How to load bundles N/A Go to Airtime – purchase
bundle – select the
required eld
Please visit the closest service center if the issue is not resolved. Our call center is also
available 24h/7days to serve you.
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Safe removal from your system
Please close the application software, and then you can pull out the USB Modem safely.
How do I get help?
You can get help by:
• Clicking the help button on the top menu of the modem.
• Visiting http://www.mtn.co.rw
• Visiting our closest service center
• Calling our toll-free line: 455
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MTN Rwanda @MTN Rwanda
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