Lenovo 3000 N500 User manual

Brand: Lenovo

Model: 3000 N500

Type: User manual

This manual is also suitable for

N500

Lenovo 3000 N500: With its advanced features and capabilities, this device offers a seamless computing experience. Diagnose system issues using PC-Doctor from Windows or the service partition, ensuring quick troubleshooting. The Rescue and Recovery workspace provides comprehensive system restoration options, including full recovery from factory contents. Upgrading and replacing components like the battery and hard disk drive is made easy, allowing for customization and expansion of storage capacity.

Lenovo 3000 N500 UG V1.0 cover_en_1-4

Lenovo

3000 N500

Supplement for

User Guide

P/N: 43N8484

Printed in China

New World. New Thinking.

www.lenovo.com

Using PC-Doctor

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 Diagnosing problems

If you have a problem with your computer, you can test it by using

PC-Doctor

for Windows.

To run PC-Doctor for Windows, do as follows:

1 Click Start.

Move the pointer to

All Programs

and then to

PC-Doctor for Windows

3 Click PC-Doctor for Windows.

For more information about PC-Doctor for Windows, see the Help for the

program.

When preparing to contact the Customer Support Center, be sure to print the

test log so that you can rapidly provide information to the help technician.

Attention:

 If you need help or further information about the problem, choose

any of the following:

- Lenovo Troubleshooting Center.

- Update System Drivers.

-System Information

 Running any tests may take up to several minutes or longer. Make

sure you have time to run the entire test; do not interrupt the test

while it is running.



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 Diagnosing problems using PC-Doctor from the service

partition

By using PC-Doctor from the Rescue and Recovery workspace in the

service partition of the hard disk drive, you can diagnose your system

without starting up the operating system.

To run PC-Doctor, do as follows:

1 Turn off the computer, and then turn it on again.

When the Lenovo logo comes up, immediately press the Lenovo Care button,

F11, or Enter key. The Rescue and Recovery workspace opens.

Click

Launch advanced Rescue and Recovery

4 Click Diagnose hardware.

For more information about PC-Doctor, see the Help for the program.

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Using Rescue and Recovery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 Introducing Rescue and Recovery

If Windows is not running properly, use the Rescue and Recovery

workspace to help solve or identify your problem.

1 Turn off the computer, and then turn it on again.

2 When the Lenovo logo comes up, immediately press the Lenovo Care

button, F11, or Enter key.

After the Rescue and Recovery workspace opens, you can do the following:

• Rescue and Restore your files, folders, or backups.

• Configure your system settings and passwords.

• Communicate using the Internet and link to the support site.

• Troubleshoot and diagnose problems using diagnostics.

 Restoring the factory contents

The complete backup of all the files and programs that Lenovo preinstalled

on your computer may have shipped on recovery discs with your

computer or resides in a hidden protected area, or partition, of the hard

disk. Although hidden, the backups in the partition consume the drive

space. Therefore, when checking the capacity of your hard disk according

to Windows, you might note that the total capacity of the storage drive

appears to be smaller than anticipated. This discrepancy is explained by

“Explanation of Hard Disk Capacity” in the User Guide.

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The Product Recovery Program contained within this area enables you

to restore the complete contents of your hard disk to the same state as

it was when originally shipped from the factory.

If you are using the recovery discs that are shipped with your computer,

the Product Recovery Program will be restored to your computer in

addition to all other content originally shipped from the factory. This will

take up additional capacity on your hard disk if your computer did not

initially ship with the Product Recovery Program.

Attention:

 All files on the primary storage drive partition (usually drive C) will

be deleted in the recovery process. However, before any data is

overwritten, you will be given the opportunity to save one or more

files to other media.

 If your optical drive is not attached to your Lenovo computer during

recovery, DVD software and CD-recording software will not be

installed. To ensure that they will be installed correctly, install the

optical drive before performing a recovery operation.

 Recovery takes several hours. The length of time depends on the

method you use. If you use recovery discs which you have created or

purchased, recovery takes at least five hours.



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Before restoring the system, initialize the settings of the BIOS Setup Utility:

1 Enter BIOS Setup Utility.

2 Press F9 to restore the default system settings. Select Yes and press

Enter.

3 Press F10 to save the system settings. Select Yes and press Enter. The

computer will restart.

Restoring the factory contents from the service partition

1 If possible, save all your files and shut down your operating system.

2 Turn off the computer, and then turn it on again.

3 When the Lenovo logo comes up, immediately press the Lenovo Care

button, F11, or Enter key. The Rescue and Recovery workspace opens.

4 Click Full Restore and follow the instructions on the screen.

Restoring the factory contents using the recovery discs

If a set of recovery discs is enclosed with your computer, or you have

created or purchased recovery discs, you can restore the factory

contents by using the discs in the following procedure:

1 Make sure that in the BIOS Setup Utility the startup sequence is set so

that the system starts up from the recovery discs.

2 Insert the Rescue and Recovery disc into the DVD drive.

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3 Restart the computer. After a short wait, the Rescue and Recovery

workspace opens.

4 Click Full Restore and follow the instructions on the screen.

Notes:

 To boot from the recovery disk, select Boot menu from the BIOS Setup

Utility, press F6 after selecting your optical drive until the optical drive

to be the first item in the Boot priority order.

 To enter Setup Utility, hold F1 key during startup.

 Recovering data

If you performed a backup operation using the Rescue and Recovery

program, you also have one or more backups stored that reflect the

contents of the hard disk as it existed at various points in time. These

backups might be stored on your hard disk, or a network drive, or on

removable media, depending on the options you selected during the

backup operation.

Important:

F2 key to activate BIOS as instructed in User Guide is incorrect. F1 key is

the only key to activate BIOS.





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You can use either the Rescue and Recovery program or the Rescue

and Recovery workspace to restore the contents of the hard disk to an

earlier state using any of the stored backups. The Rescue and Recovery

workspace runs independently of the Windows operating system.

Therefore, you can start it by pressing the Lenovo Care button, F11, or

Enter key when prompted during startup.

After the Rescue and Recovery workspace opens you can perform a

recovery operation, even if you are unable to start Windows.

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Upgrading and replacing devices

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 Replacing the battery

Danger:

Use only the battery specified in the parts list for your computer. Any other

battery could ignite or explode.

Important:

Read Chapter 6. “Safety, use, and Care Information” in User Guide

before replacing the battery.



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To replace the battery

1 Turn off the computer, or enter hibernation mode. Then disconnect

the AC adapter and all cables from the computer.

Note:

If you are using a PC Card, the computer might not be able to enter

hibernation mode. If this happens, turn off the computer.

2 Close the computer display, and turn the computer over.

3 Unlock the manual battery latch . Holding the spring-loaded battery

latch in the unlocked position , remove the battery pack in the

direction shown by arrow .



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4 Install a fully charged battery.

5 Slide the manual battery latch to the locked position.

6 Turn the computer over again. Connect the AC adapter and the cables

to the computer again.

 Upgrading the hard disk drive

You can increase the storage capacity of your computer by replacing the

hard disk drive with one of greater capacity. You can purchase a new hard

disk drive from your reseller or Lenovo marketing representative.

Notes:

 Replace the hard disk drive only if you upgrade it or have it repaired.

The connectors and bay of the hard disk drive were not designed for

frequent changes, or drive swapping.

 The Rescue and Recovery workspace and the Product Recovery

program are not included on an optional hard disk drive.

Important:

Read Chapter 6. “Safety, use, and Care Information” in User Guide

before replacing the hard disk drive.





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The drive is very sensitive. Incorrect handling can cause damage and

permanent loss of data on the hard disk. Before removing the hard disk

drive, make a backup copy of all the information on the hard disk, and then

turn the computer off. Never remove the drive while the system is

operating, in sleep mode, or in hibernation mode.

To replace the hard disk drive, do the following:

1 Turn off the computer; then disconnect the AC adapter and all cables

from the computer.

2 Close the computer display, and then turn the computer over.

3 Remove the battery.

4 Remove the screws that secure the hard disk drive slot cover .

Attention:

Handling a hard disk drive

 Do not drop the drive or subject it to physical shocks. Put the drive

on a material, such as soft cloth, that absorbs the physical shock.

 Do not apply pressure to the cover of the drive.

 Do not touch the connector.



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5 Remove the cover .

6 Pull the tab in the direction shown by arrow .

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7 Take out the hard disk drive secured in a metal frame.

8 Remove the screws and detach the metal frame from the hard disk

drive.

9 Attach the metal frame to a new hard disk drive; then tighten the

screws.

0 Put the hard disk drive gently into the hard disk drive bay with the tab

facing upwards and the connectors facing each other; then push it

firmly into space.

A Reinstall the cover of the hard disk drive slot.

B Reinstall the screws.

C Reinstall the battery.

D Turn the computer over again. Connect the AC adapter and the cables

to the computer.

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 Removing the optical drive

To remove the optical drive, do the following:

1 Remove the screw shown in the figure .

2 Gently pull the optical drive out .

Important:

Read Chapter 6. “Safety, use, and Care Information” in User Guide

before removing the optical drive.



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 Replacing memory

Increasing memory capacity is an effective way to make programs run

faster. You can increase the amount of memory in your computer by

installing a double data rate (DDR) 2 synchronous dynamic random access

memory (DRAM) unbuffered small outline dual inline memory module

(SO-DIMM), available as an option, in the memory slot of your computer.

SO-DIMMs with different capacities are available.

Note:

Use only the memory types supported by your computer. If you incorrectly

install the optional memory or install an unsupported memory type, a

warning beep will sound when you try to start the computer.

To install an SO-DIMM, do the following:

1 Touch a metal table or a grounded metal object. This action reduces

any static electricity in your body, which could damage the SO-DIMM.

Do not touch the contact edge of the SO-DIMM.

2 Turn off the computer; then disconnect the AC adapter and all cables

from the computer.

3 Close the computer display, and turn the computer over.

Important:

Read Chapter 6. “Safety, use, and Care Information” in User Guide

before replacing memory.





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4 Remove the battery.

5 Remove the thermal slot cover.

a. Remove the screws that secure the thermal slot cover .

b. Remove the thermal slot cover .

6 If two SO-DIMMs are already installed in the memory slot, remove one

of them to make room for the new one by pressing out on the latches

on both edges of the socket at the same time. Be sure to save the old

SO-DIMM for future use.

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7 Insert the notched end of the DIMM into the socket.

Press the DIMM firmly, and pivot it until it snaps into the place. Make

sure that it is firmly fixed in the slot and does not move easily.

8 Reinstall the thermal slot cover.

9 Reinstall the battery.

0 Turn the computer over, and reconnect the AC adapter and the cables

to the computer.

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Note:

If only one DIMM is used on the computer you are servicing, the card must

be installed in SLOT-0 ( : lower slot), but not in SLOT-1 ( : upper slot).

To make sure that the SO-DIMM is installed correctly, do as follows:

1 Turn the computer on.

2 Hold F1 key during startup, and the BIOS Setup Utility screen opens.

The “Total Memory” item shows the total amount of memory installed

in your computer.



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The following table provides a list of CRUs (Customer Replaceable Units) for

your computer and tells where to find the replacement instructions.

Setup Poster Supple-

ment

Online

Hardware Main-

tenance Manual

Online Video

Self-service CRUs

AC adapter X

Power cord for

AC adapter

Battery X X X

Bottom access

doors

XX X

Hard disk drive X X X

Memory X X X

Optical drive X X X

Optional-service CRUs

PCI Express

Mini Card for

wireless LAN

N500_Service Flyer.book Page 19 Thursday, September 25, 2008 1:34 PM

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Lenovo 3000 N500 User manual

Brand: Lenovo

Model: 3000 N500

Type: User manual

This manual is also suitable for

N500

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Lenovo 3000 N500 User manual

This manual is also suitable for

Lenovo 3000 N500 User manual

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