Troubleshooting
The phone does not
work at all.
I cannot hear the tone
when I press button.
Intercom and
transferring calls are
not working.
Even though the auto-answering
has been turned on, no
messages are being recorded
The morning call (alarm)
is not working
● Check if the phone has been
correctly installed
(Refer to page 8)
● Check if the power is correctly
connected to the appropriate
voltage (Refer to page 8)
●
Check if the batteries are correctly
inserted to the Remote set (Refer to
page 9)
●
Check if the batteries are adequately
charged (Refer to page 9)
● Check if the power is on
(Refer to page 8)
● This means that the message is
full. Please delete the messages
that you have already checked.
(Refer to page 21)
● Check if you have installed the
phone correctly (Refer to page 8)
● Try re-registering the Remote set
to the base set
(Refer to page 36)
● If you additionally purchased the
Remote sets, check if you have
correctly registered the
additionally Remote sets to the
base set (Refer to page 36)
● Check if the batteries are correctly
inserted (Refer to page 9)
● Check if the batteries are
adequately charged
(Refer to page 9)
● Check if the power of the Remote
set is on (Refer to page 8)
● Check if the phone is correctly
connected (Refer to page 8)
● Check if the power is correctly
connected (Refer to page 8)
● Try adjusting the speakerphone
volume (Refer to page 10)
● Check if the current time is set
(Refer to page 12)
● Check if the morning call time is
set (Refer to page 18~19)
● Check if the morning call function
is set (Refer to page 18~19)
I hear a warning sound and
cannot make any calls.
I have purchased an
additional Remote set but
it's not working.
I hear many noises while
using the Remote set.
The phone does not ring
in the Remote set.
I cannot recharge the
Remote set.
I hear beeping warning
sounds in the Remote
set.
3938
● Check if the long distance call is
blocked (Refer to page 34)
● Check if the charging connector is
clean
● If the charging connector is not
clean, use a cotton tip or an eraser
to wipe it clean. (Refer to page 41)
● Check if the power voltage is
appropriate (Refer to page 8)
● If you have cleaned the charging
connector but it still does not
work, please contact your local
service center and purchase new
batteries (Refer to page 9)
● Check to see if you are too far
away from the base set. If yes,
move closer to the base set
(Refer to page 11)
● If you see the mark on the
screen, hang up the phone and
adequately charge your Remote
set (Refer to page 9)
● Check if the phone is installed
correctly (Refer to page 8)
● Check if the batteries are
adequately charged
(Refer to page 9)
● Check if the Remote set is
correctly registered to the base set
(Refer to page 36)
● Check if the power of the Remote
set is on (Refer to page 8)
● Press the button to reduce
the noise (Refer to page 11)
● Check if the distance is too far
from the base set
(Refer to page 11)
● Pull out the antenna of the
Remote set
● Try installing the base set to a
different location
Reference