FULL MANUAL
HW-Q950A
Imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com/register
ENG - 2
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE
COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
Refer to the table below for an explanation of symbols which may be
on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
This symbol indicates that high voltage is present inside.
It is dangerous to make any kind of contact with any
internal part of this product.
This symbol indicates that this product has included
important literature concerning operation and
maintenance.
Class II product : This symbol indicates that a safety
connection to electrical earth (ground) is not required.
If this symbol is not present on a product with a power
cord, the product MUST have a reliable connection to
protective earth (ground).
AC voltage : Rated voltage marked with this symbol is AC
voltage.
DC voltage : Rated voltage marked with this symbol is DC
voltage.
Caution. Consult Instructions for use : This symbol
instructs the user to consult the user manual for further
safety related information.
WARNING
• To reduce the risk of re or electric shock, do not expose this
appliance to rain or moisture.
CAUTION
• TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO
WIDE SLOT, FULLY INSERT.
• This apparatus shall always be connected to a AC outlet with a
protective grounding connection.
• To disconnect the apparatus from the mains, the plug must be
pulled out from the mains socket, therefore the mains plug shall
be readily operable.
• Do not expose this apparatus to dripping or splashing. Do not put
objects lled with liquids, such as vases, on the apparatus.
• To turn this apparatus off completely, you must pull the power
plug out of the wall socket. Consequently, the power plug must be
easily and readily accessible at all times.
ENG - 3
WIRING THE MAIN POWER
SUPPLY PLUG (UK ONLY)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with a moulded plug
incorporating a fuse. The value of the fuse is indicated on the pin face
of the plug and if it requires replacing, a fuse approved to BS1362 of
the same rating must be used.
Never use the plug with the fuse cover removed. If the cover is
detachable and a replacement is required, it must be of the same
colour as the fuse tted in the plug. Replacement covers are available
from your dealer. If the tted plug is not suitable for the power
points in your house or the cable is not long enough to reach a power
point, you should obtain a suitable safety approved extension lead or
consult your dealer for assistance.
However, if there is no alternative to cutting off the plug, remove the
fuse and then safely dispose of the plug. Do not connect the plug to a
mains socket as there is a risk of shock hazard from the bared exible
cord. Never attempt to insert bare wires directly into a mains socket.
A plug and fuse must be used at all times.
IMPORTANT
The wires in the mains lead are coloured in accordance with the
following code:– BLUE = NEUTRAL BROWN = LIVE As these colours
may not correspond to the coloured markings identifying the
terminals in your plug, proceed as follows:– The wire coloured
BLUE must be connected to the terminal marked with the letter
N or coloured BLUE or BLACK. The wire coloured BROWN must be
connected to the terminal marked with the letter L or coloured
BROWN or RED.
WARNING : DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL
WHICH IS MARKED WITH THE LETTER E OR BY THE EARTH SYMBOL
, OR COLOURED GREEN OR GREEN AND YELLOW.
PRECAUTIONS
1. Ensure that the AC power supply in your house complies with the
power requirements listed on the identication sticker located
on the bottom of your product. Install your product horizontally,
on a suitable base (furniture), with enough space around it for
ventilation (7~10 cm). Make sure the ventilation slots are not
covered. Do not place the unit on ampliers or other equipment
which may become hot. This unit is designed for continuous use.
To fully turn off the unit, disconnect the AC plug from the wall
outlet. Unplug the unit if you intend to leave it unused for a long
period of time.
2. During thunderstorms, disconnect the AC plug from the wall
outlet. Voltage peaks due to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or other heat sources.
This could lead to overheating and cause the unit to malfunction.
4. Protect the product from moisture (i.e. vases), and excess heat
(e.g. a replace) or equipment creating strong magnetic or electric
elds. Unplug the power cable from the AC wall socket if the unit
malfunctions. Your product is not intended for industrial use. It is
for personal use only. Condensation may occur if your product has
been stored in cold temperatures. If transporting the unit during
the winter, wait approximately 2 hours until the unit has reached
room temperature before using.
5. The battery used with this product contains chemicals that are
harmful to the environment. Do not dispose of the battery in the
general household trash. Do not expose the battery to excess
heat, direct sunlight, or re. Do not short circuit, disassemble, or
overheat the battery.
CAUTION : Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or equivalent type.
Fabric cleaning
Remove any dirt or stain on the product surface immediately.
Removing and cleaning can be less effective for some substances or if
left for a prolonged time.
CAUTION
• Use a vacuum cleaner or an adhesive lint roller to remove dust,
handprints, and the likes.
‒ Some cleaning brushes may damage the product, depending on
the materials they contain.
‒ Towels and cleaning clothes may leave lint or dirt on the
product.
• Do not use a nail or other tools to scratch the dirt off. It may
damage the fabric.
• To remove oil or liquid stains, use a clean white cloth moist with
water. If the stain persists, wipe it with a mixture of water and
neutral detergent (such as dishwashing soaps) and a cloth.
‒ A non-neutral detergent or cleaner may cause discoloration or
fabric damage.
‒ After cleaning, use a dry cloth or hairdryer to dry the area.
‒ Do not use excessive force to avoid discoloration or fabric
damage.
ENG - 4
CONTENTS
01 Checking the Components 6
02 Product Overview 7
Top Panel of the Soundbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Bottom Panel of the Soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
03 Using the Soundbar Remote Control 9
Inserting Batteries before using the Remote Control (AA batteries X 2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to Use the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Active Voice Amplier (AVA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the Hidden Buttons (Buttons with more than one function). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Output specications for the different sound effect modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Adjusting the Soundbar volume with a TV remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
04 Connecting the Soundbar 13
Connecting the power and units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
‒ Recommended Speaker Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
‒ Manually connecting the Subwoofer or Surround Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
‒ LED Indicator Lights on the Rear of Subwoofer and Surround Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
‒ Auto EQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
05 Using a wired connection to the tv 17
Method 1. Connecting with HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
‒ Connecting the TV that supports HDMI ARC (Audio Return Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Method 2. Connecting using an Optical Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
06 Using a wireless connection to the TV 19
Method 1. Connecting via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Method 2. Connecting via Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
07 Connecting an External Device 21
Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Method 2. Connecting using an Optical Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
08 Connecting a Mobile Device 23
Method 1. Connecting via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Method 2. Connecting via Wi-Fi (Wireless Network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Getting Started with Amazon Alexa (Built-in Alexa). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Getting Started with Alexa on Amazon Product (Works with Alexa). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the Tap Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
09 Connecting To Apple AirPlay 2 28
Connect and use with an Apple product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
ENG - 5
10 Installing the Wall Mount 29
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Wallmount Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing the Surround Speakers on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
11 Installing the Soundbar above a TV Stand 30
Component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
12 Software Update 31
Auto Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
USB Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Initialisation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
13 Troubleshooting 32
14 Licence 34
15 Open Source Licence Notice 34
16 Important Notes About Service 34
17 Specications and Guide 35
Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
ENG - 6
01 CHECKING THE COMPONENTS
VOL WOOFER
SOUNDBAR
SOUND
MODE
PAIR
Soundbar Main Unit Soundbar Remote Control / Batteries Subwoofer
POWER
x 2 x 4 x 2
(M4 x L10)
Surround Speaker
(Left / Right)
Power Cord (Subwoofer, Surround Speaker,
Soundbar)
Screw
x 2 x 2
Wall Mount Guide Holder-Screw Bracket-Wall Mount
x 4
Rubber-Foot
• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar
Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.
• For more information about the wallmount or rubber-foot, see pages 29~31.
• Design, specications, and App screen are subject to change without prior notice.
• The appearance of the accessories may differ slightly from the illustrations above.
ENG - 7
02 PRODUCT OVERVIEW
Top Panel of the Soundbar
1 2 3
4
Position the
product so that the
SAMSUNG logo is
located on the top.
1 (Multi Function) Button
• In standby mode, press the (Multi Function) button to turn on the Soundbar.
• Press the (Multi Function) button to change the input source.
2Display
Displays the product’s status and current mode.
D.IN → HDMI 1 → HDMI 2 → Wi-Fi → BT
3 (Mic On/Off) Button
Press the button to turn the microphone on or off.
4 (Volume) Button
Adjusts the volume.
• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
• If you hear sounds from both the TV and Soundbar, go to the Settings menu for the TV audio and change the TV speaker to External Speaker.
Bottom Panel of the Soundbar
ID SET
HDMI IN 1
HDMI IN 2
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
(WOOFER/REAR)
POWER
ID SET
NETWORK
SERVICE
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
HDMI IN 1
HDMI IN 2
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
(WOOFER/REAR)
POWER
ID SET
NETWORK
SERVICE
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
HDMI IN 1
HDMI IN 2
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
(WOOFER/REAR)
POWER
ID SET
NETWORK
SERVICE
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
HDMI IN 1
HDMI IN 2
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
ID SET
(WOOFER/REAR)
POWER
ID SET
NETWORK
SERVICE
ID SET
(WOOFER/REAR)
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 2
HDMI 1
1
2
34
5
7
6
1POWER
Connect the Soundbar’s AC power cable. (See page 13)
2ID SET (WOOFER/REAR)
Press to connect the Soundbar to surround speakers and a subwoofer wirelessly.
3NETWORK
Press to connect to a wireless network (Wi-Fi) via the SmartThings app.
4SERVICE
Connect a USB storage device to upgrade the product’s software.
5DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device. (See page 22)
6HDMI 1 / HDMI 2
Inputs digital video and audio signals simultaneously using an HDMI cable.
Connect to the HDMI output of an external device. (See page 21)
ENG - 9
03 USING THE SOUNDBAR REMOTE CONTROL
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide the battery cover back into position.
How to Use the Remote Control
1
2
3
4
5
6
7
8
9
10
1
Power
Turns the Soundbar on and off.
• Auto Power Down Function
The unit turns off automatically in the following situations:
• In D.IN / HDMI 1 / HDMI 2 / Wi-Fi / BT mode if there is no audio
signal for 18 minutes.
2
Source
Press to select a source connected to the Soundbar.
• Voice Feedback On/Off
You can turn on or off the Voice Feedback.
Press and hold the (Source) button on the remote control for
5 seconds while the Soundbar is off (Standby mode).
Each time you change the Voice Feedback setting, the OLED Display
will show “AUI OFF” (Default) or “AUI ON”.
3
Mute
Press the (Mute) button to mute the sound.
Press it again to unmute the sound.
4
SOUND MODE
You can select the desired sound mode by choosing STANDARD,
SURROUND, GAME PRO, or ADAPTIVE SOUND.
• STANDARD
Outputs the original sound.
• SURROUND
Provides a wider sound eld than standard.
• GAME PRO
Provides stereoscopic sound to immerse you in the action while
gaming.
• ADAPTIVE SOUND
Analyzes the content in real time and automatically provides the
optimal sound eld based on the characteristics of the content.
5
Bluetooth PAIR
Switch the Soundbar to Bluetooth pairing mode. Press the button and
wait for the “BT PAIRING” screen to connect to a new Bluetooth device.
6
Play / Pause
You can also play or pause music by pressing the button.
ENG - 10
7
Up/Down/Left/
Right
Press the indicated areas to select Up/Down/Left/Right.
Press Up/Down/Left/Right on the button to select or set functions.
• Music Skip
Press the Right button to select the next music le. Press the Left button to select the previous music le.
• ID SET
Use this option when the Subwoofer or Surround Speakers are not connected or need reconnection.
While powered off, press and hold the Up button for 5 seconds to perform ID SET. (See page 14.)
8
Sound Control
When pressed, the setting items such as AUTO EQ, AVA, TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT
TOP LEVEL, REAR LEVEL, REAR TOP LEVEL, REAR SIDE LEVEL , and VIRTUAL ON/OFF are displayed in sequence.
The desired item can be adjusted using the Up/Down buttons.
• To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust
the volume between -6~+6 by using the Up/Down buttons.
• Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band.
150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each
can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
(Make sure the Sound mode is set to “STANDARD”.)
• To control the volume of the each speaker select CENTER LEVEL, SIDE LEVEL, or FRONT TOP LEVEL in Sound
Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
• If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and
then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
• SYNC is only supported for some functions.
• If Surround Speakers are connected, select REAR LEVEL, REAR TOP LEVEL, or REAR SIDE LEVEL and then use
the Up/Down buttons to adjust the volume within a -6 to +6 range.
• The VIRTUAL Speaker function can be turned ON/OFF by using the Up/Down buttons.
• You can use the AUTO EQ function if a subwoofer is connected.
9
WOOFER LEVEL
Push the button up or down to adjust the level of the woofer to -12 or between -6 to +6. To set the woofer volume
level to 0 (Default), press the button.
10
VOLUME
Push the button up or down to adjust the volume.
• Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
Active Voice Amplier (AVA)
• Analyses external noise in real time while soundbar is playing, so that voice audio can always be heard clearly.
• No data is saved during the analysis.
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button Function
WOOFER (Up) TV remote control On/Off (Standby) page 12
Up ID SET page 14
(Sound Control) 7 Band EQ page 10
ENG - 11
Output specications for the different sound effect modes
Effect Input
Output
With Subwoofer & Surround Speaker
STANDARD
2.0 ch 2.1 ch
5.1 ch 5.1 ch / 7.1 ch (DTS)
7.1 ch 7.1 ch
Dolby Atmos®, DTS:X 7.1.4 ch
SURROUND
2.0 ch 11.1.4 ch
5.1 ch 11.1.4 ch
7.1 ch 11.1.4 ch
Dolby Atmos®, DTS:X 11.1.4 ch
GAME PRO
2.0 ch 11.1.4 ch
5.1 ch 11.1.4 ch
7.1 ch 11.1.4 ch
Dolby Atmos®, DTS:X 11.1.4 ch
ADAPTIVE SOUND
2.0 ch 11.1.4 ch
5.1 ch 11.1.4 ch
7.1 ch 11.1.4 ch
Dolby Atmos®, DTS:X 11.1.4 ch
The Surround Speakers will not produce sounds for 2 channel output while STANDARD mode is in use. To enable sound for the Surround
Speakers, change the effect mode to SURROUND.
ENG - 12
Adjusting the Soundbar volume with a TV remote control
Adjust the Soundbar volume using the TV’s remote control.
• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not
supported.
• Set the TV speaker to External Speaker to use this function.
• Manufacturers supporting this function:
VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA
1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds.
Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default
mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.
Remote Control Button Display Status
SOUND
MODE
VOL WOOFER
SOUNDBAR
(Default mode)
OFF-TV REMOTE Disable the TV remote control.
SOUND
MODE
VOL WOOFER
SOUNDBAR
SAMSUNG-TV REMOTE Enable a Samsung TV’s IR remote control.
SOUND
MODE
VOL WOOFER
SOUNDBAR
ALL-TV REMOTE Enable a third-party TV’s IR remote control.
ENG - 13
04 CONNECTING THE SOUNDBAR
Connecting the power and units
Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order:
• For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Rear of
the Soundbar Main Unit)
1. Connect the Power cord to the Subwoofer.
POWER
Rear of Subwoofer
Power Cord
2. Connect the power cord to the Left and Right Surround Speakers.
POWER
POWER
Bottoms of the Left and
Right Surround Speakers
Power Cord
3. Connect the Power cord to the Soundbar.
HDMI IN 1
HDMI IN 2
ID SET
(WOOFER,
REAR)
POWER
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI TO TV
(eARC/ARC)
HDMI 1
HDMI 2
ID SET
POWER
Bottom of the Soundbar
Main Unit
Power Cord
4. Connect power to the Soundbar, Subwoofer and Surround Speakers. The Subwoofer and Surround Speakers are automatically connected when
the Soundbar is turned on.
LINK LED - Blue is On
NOTE
• Connect the Subwoofer and Surround Speakers power before connecting to the Soundbar. The Subwoofer and Surround Speakers will be
automatically connected when turning on the Soundbar.
• If you unplug and reconnect the power cord when the product is turned on, the Soundbar turns on automatically.
ENG - 14
Recommended Speaker Layout
150° 150°
135° 135°
0°
Subwoofer
Soundbar
Surround Speaker L Surround Speaker R
CAUTION
• Wireless receiving antennas are built into the wireless subwoofer and
surround speakers. Keep the units away from water and moisture.
• For optimal listening performance, make sure that the areas around the
wireless subwoofer and surround speakers locations are clear of any
obstructions.
Manually connecting the Subwoofer or Surround Speakers
Before performing the manual connection procedure below:
• Check whether the power cables for the Soundbar and subwoofer or Surround Speakers are connected properly.
• Make sure that the Soundbar is turned off.
1. Turn off the Soundbar main.
2. Press and hold ID SET on the rear of the subwoofer and surround speakers for at least 5 seconds.
• The red indicator at the rear of each speaker turns off and the blue indicator blinks.
5 Sec
Blinking
blue fast
Rear of Subwoofer Rear of Subwoofer
Blinking blue fast
POWER
x 2
Rear of the Left and Right Surround Speakers
5 Sec
3. Press the Up button on the remote control for 5 seconds.
• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.
SOUND
MODE
PAIR
5 Sec ID SET
ENG - 15
4. Check if the LINK LED is solid blue (connection complete).
LINK LED - Blue is On The LINK LED indicator stops blinking and glows a solid blue when a connection
is established between the Soundbar and the Wireless Subwoofer, surround
speakers.
LED Indicator Lights on the Rear of Subwoofer and Surround Speakers
LED Status Description Resolution
Blue
On Successfully connected
(normal operation) -
Blinking Recovering the connection
Check if the power cable attached to the main Soundbar
unit is connected properly or wait about 5 minutes.
If blinking persists, try manually connecting the
subwoofer and Surround Speakers. See page 14.
Red
On
Standby (with the
Soundbar main unit turned
off)
Check if the power cable attached to the main Soundbar
unit is connected properly.
Connection failed Connect again. See the instructions for manual
connection on page 14.
Red and blue
Blinking Malfunction See the contact information for the Samsung Service
Centre in this manual.
NOTE
• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will
turn red after blinking in blue several times.
• If you use a device that uses the same frequency as the Soundbar near the Soundbar, interference may cause some sound interruption.
• The maximum transmission distance of the main unit’s wireless signal is about 10 m, but may vary depending on your operating environment.
If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the
wireless signal cannot penetrate metal.
CAUTION
• Wireless receiving antennas are built into the wireless subwoofer and Surround Speakers. Keep the unit away from water and moisture.
• For optimal listening performance, make sure that the area around the wireless subwoofer and the Surround Speakers are clear of any
obstructions.
ENG - 16
Auto EQ
Samsung’s Auto EQ Technology uses a microphone mounted in the subwoofer to detect and correct low-frequency response peaks caused by the
room dimensions and the subwoofer location. The result will be a more neutral overall low-frequency response.
• Subwoofer should be placed with a minimum of 3” (8 cm) clearance from each side to the nearest boundary.
• You must keep the room as quiet as possible while operating the Auto EQ tuning.
• Do not use any buttons until the Auto EQ tuning is complete.
• Auto EQ tuning takes about 2 minutes.
• During Auto EQ tuning, there is no sound from the Soundbar’s main unit and rear speakers.
If you are using the function for the rst time
1. Press the (Sound Control) button until Auto EQ is selected.
2. Press the Up/Down buttons to select Tuning, and then press the button.
3. Tuning will start, and the progress appears in percentage.
‒ To cancel tuning, press the Up, Down, Left, Right or button, and then press the button to conrm.
‒ If the tuning is failed, LED blinks in red.
‒ If the tuning is successful, LED blinks in blue.
If you have done the tuning process
1. Press the (Sound Control) button until Auto EQ is selected.
2. Press the Up/Down buttons to select Tuning, and then press the button.
3. Press the Up/Down buttons to select one of the following options.
‒ On: Turn on the previously tuned EQ settings.
‒ Off: Turn on the default EQ settings.
‒ Tuning: Start the tuning process again.
ENG - 17
05 USING A WIRED CONNECTION TO THE TV
Method 1. Connecting with HDMI
CAUTION
• When both the HDMI cable and optical cable are connected, the HDMI signal is received rst.
• To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV sound may not
be output.
• The recommended cable is High Speed HDMI Cable with Ethernet.
Connecting the TV that supports HDMI ARC (Audio Return Channel)
HDMI IN
(ARC)
HDMI TO TV
(eARC/ARC)
Connect to the HDMI IN
(ARC) port of your TV.
Connect to the HDMI TO
TV (eARC/ARC) port of the
Soundbar main unit.
HDMI Cable
(not supplied)
Top of the Soundbar Bottom of the Soundbar
TV ARC
1. With the Soundbar and TV turned off, connect the HDMI cable (not supplied) as shown in the gure.
2. Turn on the Soundbar and TV.
3. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV sound.
• When the TV sound is not output, press the (Multi Function) button at the top of the Soundbar or the (Source) button on the remote
control to select the “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence, and TV sound is played.
• When connecting a TV that supports the eARC function, “eARC” appears on the display and the sound is heard.
• To connect with eARC, the eARC function in the TV menu should be set to On. Refer to the TV user manual for details on setting. (e.g.
Samsung TV : Home ( ) → Settings ( ) → Sound → Expert Settings → HDMI-eARC Mode (Auto))
• If “TV ARC” does not appear in the display window of the Soundbar main unit, conrm that the HDMI cable (not supplied) is connected to
the correct port.
• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTE
• When you connect the TV that supports the HDMI ARC (Audio Return Channel) to the Soundbar with an HDMI cable, you can transmit the
digital video and audio data without connecting a separate optical cable.
• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 14 mm.
• This function is not available if the HDMI cable does not support ARC.
• When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that
you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may
use different words for Dolby Digital and PCM depending on the TV manufacturer.)
ENG - 18
Method 2. Connecting using an Optical Cable
Pre-connection Checklist
• When both the HDMI cable and optical cable are connected, the HDMI signal is received rst.
• When you use an optical cable and the terminals have covers, be sure to remove the covers.
OPTICAL OUT
DIGITAL AUDIO IN
(OPTICAL)
HDMI 1
HDMI 2
Optical Cable (not supplied)
Bottom of the Soundbar
Top of the Soundbar
D.IN
1. With the TV and Soundbar turned off, connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar and the OPTICAL output port on the TV
with the optical cable (not supplied), as shown in the gure.
2. Turn on the Soundbar and TV.
3. Press the (Multi Function) button at the top of the Soundbar or the (Source) button on the remote control to select the “D.IN” mode.
4. The TV sound is output from the Soundbar.
Using the Q-Symphony Function
For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar
is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV. Select the corresponding menu.
TV menu HDMI Cable (not supplied)
OR
Optical Cable (not supplied)
D.IN
• TV menu example: TV + [AV] Soundbar series name (HDMI)
NOTE
• It can operate according to the Codec supported by TV.
• This function is supported only when the HDMI Cable (not supplied) or Optical Cable (not supplied) is connected.
• This function is available in some Samsung TVs and some Soundbar models.
• When using Q-Symphony, you can only choose GAME PRO or ADAPTIVE SOUND.
Using the Spacet sound
Provides optimized sound quality by analyzing the listening spaces.
To enable this function, turn on the Adaptive Sound+ mode on your Samsung TV menu.
(Home ( ) → Settings ( ) → General → Intelligent Mode Settings → Adaptive Sound+)
NOTE
• The sound mode on your Soundbar will automatically change to Adaptive Sound+ if you enable the Adaptive Sound+ mode on your TV.
• This function works when the Soundbar connects to some of the Samsung TVs.
ENG - 19
06 USING A WIRELESS CONNECTION TO THE TV
Method 1. Connecting via Bluetooth
When a Samsung TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
• Only one Samsung TV can be connected at a time.
• Samsung TV that supports Bluetooth can be connected. Check the specications of your TV.
SOUND
MODE
PAIR
5 Sec
Top of the Soundbar
BT PAIRING
OR
The initial connection
1. Press the PAIR button on the Soundbar remote control to enter the “BT PAIRING” mode.
(OR) a. Press the (Multi Function) button on the top panel and then select “BT”.
“BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record.
b. When “BT READY” appears, press and hold the (Mic On/Off) button on the top panel of the Soundbar for more than 5 seconds to
display “BT PAIRING”.
2. Select Bluetooth mode on the Samsung TV.
(e.g. Home ( ) → Settings ( ) → Sound → Sound Output → Bluetooth Speaker List → [AV] Samsung Soundbar Q950A (Bluetooth))
3. Select “[AV] Samsung Soundbar Q950A” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the
Soundbar, select the message, and then establish a connection.
• When the Samsung TV is connected, [TV Name] → “BT” appears on the Soundbar’s top display.
4. You can now hear Samsung TV sound from the Soundbar.
• After you have connected the Soundbar to your Samsung TV the rst time, use the “BT READY” mode to reconnect.
If the device fails to connect
• If you have an existing Soundbar (e.g., [AV] Samsung Soundbar Q950A) on the list of speakers on the Samsung TV, delete it.
• Then repeat steps 1 through 3.
Disconnecting the Soundbar from the Samsung TV
Press the (Multi Function) button at the top of the Soundbar or the (Source) button on the remote control to select the mode other than
“BT”.
• Disconnecting takes time because the Samsung TV must receive a response from the Soundbar.
(The time required may differ, depending on the Samsung TV model.)
What is the difference between BT READY and BT PAIRING?
• BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.
• BT PAIRING : In this mode, you can connect a new device to the Soundbar.
(Press the PAIR button on the Soundbar remote control or press and hold the (Mic On/Off) button on the top of the Soundbar for more
than 5 seconds while the Soundbar is in “BT” mode.)
Notes on Bluetooth connection
• Locate a new device within 1 m to connect via Bluetooth communication.
• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• The Soundbar automatically turns off after 18 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
‒ If there is a strong electrical eld around the Soundbar.
‒ If several Bluetooth devices are simultaneously paired with the Soundbar.
‒ If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main
unit - e.g., microwaves, wireless LAN devices, etc.
ENG - 20
Method 2. Connecting via Wi-Fi
Pre-connection Checklist
• Wi-Fi connection is available only on Samsung TV.
• Check whether the wireless router (Wi-Fi) is turned on and the TV is connected to the router.
• The TV and Soundbar must be connected to the same wireless network (Wi-Fi).
• If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi connection between the TV and Soundbar.
Contact your Internet service provider for details.
• Because the menus may differ depending on the year of manufacture, refer to your TV manual.
• To connect the TV to the Soundbar via Wi-Fi, connect the Soundbar to the wireless router rst. See page 24, for details on how to
establish a Wi-Fi connection.
1. For more information about Wi-Fi connection to the Soundbar, see page 24, “Method 2. Connecting via Wi-Fi (Wireless Network)”.
2. Change the input source of the TV by using the Audio menu to Soundbar.
• Samsung TVs released in 2017 or later
Home ( ) → Settings ( ) → Sound → Sound Output → [AV] Samsung Soundbar Q950A (Wi-Fi)
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