PREVOST H3-45 Owner's manual

OPERATOR’S

MANUAL

H SERIES COACH

COACH MANUFACTURER

OPERATOR’S MANUAL

H SERIES COACHES

PA1599 Rev.5

December 2017

PA1599

Featuring:

• PRIME (Power Recovery by Intelligent Management of Energy) and Bitzer A/C

Compressor

First edition: March 2013, starting from vehicle D-2364

REV EFFECTIVE DESCRIPTION DATE

1

2

3

4

E-2602

G-3190

G-3309

H-3735

Allison transmission 5th Generation, GHG14

New Engine Brake

HHED-Video System Improvement (EHDMI)

GHG17 engine, New radio, Telematics device note added

July 2014

Dec 2015

Mar 2016

Feb 2017

5

J-0083

ELD Interface connector added

Dec 2017

FOREWORD i

This Operator's Manual for the PREVOST H3-

41 and H3-45 coaches has been prepared to

thoroughly acquaint you, the driver, with the

equipment and features of the coach in order for

you to fully appreciate and safely enjoy this

vehicle. Prevost Car Incorporated is committed

to the continuous improvement of coach quality,

reliability, durability and safety. With innovative

features, the H3 series coach was designed with

passenger and driver safety and comfort in mind.

This manual contains information available at the

time of publication. Because standard and

optional equipment is covered in this manual,

some of the optional equipment described may

not apply to your coach. If in doubt, refer to the

technical documentation package provided with

the coach.

Driver's controls and instruments incorporate

advanced technology for enhanced driving ease

and security. This manual describes the main

features, instruments and controls, and servicing

requirements for both standard and optional

equipment. Read this manual carefully to take

advantage of the coach's advanced features and

to ensure optimum safety and passenger comfort.

Keep this manual in the coach at all times. Make

sure this manual is kept with the coach when

ownership is transferred. Please use the

appropriate card at the end of this manual to

promptly notify Prevost Car of any change of

address or transfer of ownership. This will ensure

we provide fast and reliable coach service to all

coach operators.

Note: Illustrations in this manual are used for

reference only and may differ slightly from the

actual vehicle; however, key components

addressed in the manual are represented as

accurately as possible.

Warnings, cautions and notes are used

throughout this manual to emphasize important

points when necessary:

WARNING

Directs the operator’s attention to unsafe

practices which could result in serious

personal injury or severe damage to the

vehicle.

CAUTION

Directs the operator’s attention to unsafe

practices where personal injury is not likely

but damage to vehicle compo

nents could

occur.

NOTE

Indicates supplementary information essential

to the proper operation of the vehicle.

The service life of the coach depends on the kind

of attention it receives. Pay close attention to the

warnings, cautions and notes. Read the various

notices and instructions posted throughout the

coach and attached to equipment.

Since continuous improvement is a primary focus at Prevost

Car, we reserve the right to make changes anytime, without

notice, and without incurring any obligation.

Before reproducing or copying this manual, in whole or in

part, written consent must be obtained from Prevost Car

Incorporated.

ii FOREWORD

CRITICAL EMISSION-RELATED MAINTENANCE

Source of parts and repair:

A repair shop or person of the owner’s choosing must maintain, replace, or repair emission control

devices and systems per manufacturer's recommendations.

Replacement of tires that are GHG certified:

The original equipment tires installed on this vehicle at the factory were certified to the U.S. EPA

Greenhouse Gas (GHG) and National Highway Traffic Safety Administration (NHTSA) Fuel

Efficiency regulations. Replacement of these tires should

be with

a tire of equal or lower rolling

resistance levels (TRRL or Crr). Please consult your tire supplier(s) for appropriate replacement tires.

Maintaining a GHG certified tire:

In order to maintain the certified rolling resistance of the tires which optimize fuel economy, the

maintenance procedures provide by the tire manufacturer must be followed.

EVENT DATA RECORDING DEVICES

This PREVOST vehicle is equipped with a device generally referred to as an "event data recorder" or

"EDR." Please note that while the term "event data recorder" is typically used throughout the motor

vehicle industry, not every EDR is the same; i.e., they do not all record the same data elements.

The EDR on this PREVOST vehicle records vehicle speed, engine RPM, time and date, plus a variety of

pedal and switch positions, both before and after an "event." Sudden vehicle deceleration or the

occurrence of certain other vehicle operational characteristics will define (trigger) an "event."

For any questions about this vehicle EDR device, contact a PREVOST Service Center or a regional

service manager.

FOREWORD iii

TELEMATICS DEVICE

Your vehicle is equipped with one or more recording devices (“Telematics Device”), associated with

Prevost’s Connected Vehicle Services (the “Telematics Services”). These services, which are described

in greater detail at www.prevostcar.com (the “Website”), allow you to manage vehicle maintenance and

repair in a cost-effective manner by providing: proactive diagnostic and repair planning assistance with

detailed analysis of diagnostic trouble codes; streamlined service procedures with parts-on-hand

confirmation before a vehicle arrives for service; and live repair and customer communication. The

service eliminates or reduces diagnostics time, enhances repair efficiency, expedites decision process,

improves communications and maximizes uptime. To access the Telematics Services, you must enter

into a Telematics Subscription Agreement with Prevost, via the sales agreement pertaining to your

vehicle.

The Telematics Device collects stores and/or transmits information about your vehicle. Such information

may include direction and rate of speed, fuel consumption, engine performance, gearing, rpm, altitude,

geo-location (including a history of where the vehicle travels), safety information related to the use and

operation of the vehicle, vehicle performance, diagnostic data and error codes. The Telematics Device

has the capacity to store historical data about the use and performance of your vehicle. The Telematics

Device has the ability to transmit information to a central communications system. The information

contained in your Telematics Device may be periodically transmitted to or accessed by Prevost and

others authorized by Prevost, along with your vehicle’s VIN number or other identifying information.

Prevost does not collect any driver information. Prevost retains and uses this information to understand

the operational use of your vehicle, to remotely tune your vehicle, and to help facilitate maintenance and

vehicle improvements. To the extent allowed by law, Prevost reserves the right to access, use and control

this information.

Declining to enter into a Telematics Subscription Agreement with Prevost, or canceling a Telematics

Subscription Agreement, will not end the transmission of data from your Telematics Device or the

collection of information by Prevost. Prevost may access Telematics Data, to the extent it is available, and

use it in connection with providing services and vehicle improvements to you and your vehicle. Prevost

will regularly purge from its systems all data collected from your Telematics Device, at time intervals

determined by Prevost at its sole discretion.

ELECTRONIC LOGGING DEVICE (ELD)

This vehicle is equipped with a dedicated ELD interface connector located under the lower left part of the

dashboard. This SAE J1939 9 PIN connector is compatible with most FMCSA approved ELD and will

ensure that the ELD will not interfere with the vehicle communication, diagnostic and/or driving systems.

Please take note that the OBD connector is only intended as a diagnostic equipment connection.

Installing an aftermarket plug-in device that uses the OBD port may cause interference and/or damage to

the vehicle systems, potentially affecting safe operation.

Both connectors (OBD and ELD) are clearly identified under the dash by stickers. The OBD port must

remain unconnected at all times except during vehicle maintenance (using Prevost approved

diagnostic equipment only).

Connecting aftermarket equipment to the OBD connector may lead to:

- Incorrect emission monitoring and failure to meet the requirements of emission tests.

- Erratic behaviour of one or more of the vehicle safety devices/driving aids, increasing the risk of

accidents.

- False code readings and inconsistency during vehicle diagnostic procedures, increasing vehicle

down time.

- Unreliable ELD connection/recording and potential violations with the federal ELD regulations*.

* For more information regarding Federal ELD requirements, consult the FMSCA

TABLE OF CONTENTS iv

SECTION 1 SAFETY PRECAUTIONS .............................................................................................. 1-1

SECTION 2 COACH EXTERIOR ....................................................................................................... 2-1

SECTION 3 COACH INTERIOR ........................................................................................................ 3-1

SECTION 4 CONTROLS AND INSTRUMENTS ............................................................................... 4-1

SECTION 5 OTHER FEATURES ...................................................................................................... 5-1

SECTION 6 STARTING AND STOPPING PROCEDURES .............................................................. 6-1

SECTION 7 SAFETY FEATURES AND EQUIPMENT ..................................................................... 7-1

SECTION 8 CARE AND MAINTENANCE ........................................................................................ 8-1

SECTION 9 TECHNICAL INFORMATION ........................................................................................ 9-1

ABBREVIATIONS

APPENDIX A – SERVICE LITERATURE

APPENDIX B – TROUBLESHOOTING MULTIPLEX

APPENDIX C – ALLISON DIAGNOSTIC TROUBLESHOOTING CODES

APPENDIX D – SPHEROS PREHEATER FLASH CODE

APPENDIX E – TPMS TROUBLESHOOTING GUIDE

SAFETY PRECAUTIONS 1-1

SECTION 1 SAFETY PRECAUTIONS

SAFE OPERATING PRACTICES ................................................................................................................ 2

DEFENSIVE DRIVING PRACTICES ............................................................................................................ 2

OTHER PRECAUTIONS .............................................................................................................................. 3

1-2 SAFETY PRECAUTIONS

SAFE OPERATING PRACTICES

To ensure safe and reliable operation, heed the

following safety precautions.

o Operation and maintenance of the vehicle

must be performed only by qualified

personnel.

o Before driving, conduct a walk around

inspection and check that all baggage

compartment doors and equipment access

doors are securely shut.

o Make sure good visibility is maintained at all

times. Keep windshields clean and free of

obstructions.

o Adjust the driver's seat so that all controls

can be reached easily.

o Always wear your safety belt when driving.

o Check the instrument panel frequently. Do

not operate the vehicle when dials or

indicators do not indicate normal operating

conditions.

o Always pay attention to pedestrians passing

in front and behind the vehicle. Always yield

to pedestrians at pedestrian walkways.

o Do not drive over obstacles on the road.

Empty boxes, piles of leaves, and snowdrifts

could conceal hidden dangers that could

damage the vehicle suspension and

underbody.

o When turning or changing lanes, signal your

intention well in advance.

o When approaching to make a right turn,

reduce the space between the vehicle and

the curb to make sure another vehicle

cannot pass on the right. Since the vehicle

makes wide turns, allow enough space to

make safe turns.

o Switch from high beams to low beams when

meeting or following other vehicles within

500 feet (150 meters).

o Never leave the vehicle unattended with the

engine running or with the key in the ignition.

Turn off the engine, remove keys and apply

the parking brake before leaving the vehicle.

o Shut-off the engine before refueling, adding

oil, performing maintenance or servicing

tasks, unless stated otherwise.

o Fuel is highly flammable and explosive. Do

not smoke when refueling. Keep away from

open flames or sparks.

o Do not run the engine or HVAC system with

access doors left open. Close compartment

doors before operating any equipment.

o Do not remove the surge tank filler cap or

the cooling system pressure cap when the

engine is hot. Let the engine cool down

before removing filler caps.

o Do not attempt to push or pull-start the

vehicle.

o The service life of the vehicle depends on

the kind of maintenance it receives. Always

record any problems and report them

immediately to maintenance personnel. After

each trip, perform a system diagnostic to

check if error codes and anomalies were

recorded in the vehicle electronic modules.

DEFENSIVE DRIVING PRACTICES

o For city driving, allow a four to six second

travel interval between your vehicle and the

vehicle ahead. Increase this travel interval

to six to eight seconds for highway driving.

Increase time interval for driving at night or

in foul weather.

o Be prepared to stop when approaching an

intersection. The stopping distance of the

vehicle increases with the weight and speed.

o Establish eye-to-eye contact with other

drivers and with pedestrians. Use, high

beam and low beam headlights, turn signals

and horn as needed.

o On highway, don't stare at the road ahead.

Keep your eyes moving. Check mirrors and

dashboard instruments frequently.

o To keep the vehicle from drifting across

lanes during highway driving, always look

over the horizon on the road ahead.

o Adjust your speed to road conditions, traffic

and visibility. Never exceed the posted

speed limits.

o If another vehicle is following close behind,

reduce your speed to let the vehicle pass.

For additional information about safe operation

and defensive driving practices, contact the local

department of motor vehicles authority.

SAFETY PRECAUTIONS 1-3

OTHER PRECAUTIONS

WARNING

This vehicle is not designed to carry standing

passengers.

WARNING

CALIFORNIA PROPOSITION 65

Diesel engine exhaust and some of

its

constituents are known to the State of

California to cause cancer, birth defects and

other reproductive harm.

Battery posts, terminals and other related

accessories contain lead and lead

compounds, chemical known to the State of

California to cause cancer and other

reproductive harm.

Batteries also contain other chemicals known

to the State of California to cause cancer.

Wash hands after handling.

DANGER

Make sure that electrical current or air

pressure is removed before performing any

work. A part may be energized even if the

ignition switch is OFF. A part may be under

pressure even if all tanks are empty. Before

performing any work on the vehicle, refer to

wiring diagrams and/or air schematics to

thoroughly understand the system.

NOTE

When the ignition switch is set to the OFF

position, the electrical components are not

energized except for the MCM (Master

Chassis Module), the battery equalizer, the

preheater system and some electronic

modules; which are energized during 15

minutes after the ignition has been set to the

OFF position. Prior to working on one of these

electrical components, set the battery master

switch in the main power compartment to the

OFF position. If the vehicle will not be operated

for a long period (more than 2 weeks), it is

recommended, in order to prevent the batteries

from discharging, to trip the main circuit

breakers located in the main power

compartment to stop the small current drawn

by the radio preset station memory, the MCM

memory and the instrument cluster clock. Note

that the radio station presets will be erased,

same thing for the diagnostic codes history and

the instrument cluster clock will have to be

reset.

CAUTION

Prior to arc welding on the vehicle, refer to

section 00-GENERAL of your maintenance

manual. Precautions have to be taken to

avoid costly damage to the electronic

components.

COACH EXTERIOR 2-1

SECTION 2 COACH EXTERIOR

EXTERIOR VIEW .......................................................................................................................................... 2

EXTERIOR LIGHTING .................................................................................................................................. 3

ENGINE COMPARTMENT CURBSIDE DOOR ........................................................................................... 4

ENGINE COMPARTMENT DOOR ............................................................................................................... 4

DIESEL PARTICULATE FILTER ACCESS DOOR ..................................................................................... 5

MAIN POWER COMPARTMENT (BATTERY) ............................................................................................ 5

RADIATOR DOOR ....................................................................................................................................... 6

SCR CATALYTIC CONVERTER ACCESS HATCH .................................................................................... 6

A/C CONDENSER COMPARTMENT .......................................................................................................... 6

EVAPORATOR COMPARTMENT ............................................................................................................... 7

FRONT ELECTRICAL AND SERVICE COMPARTMENT ........................................................................... 7

BAGGAGE COMPARTMENTS .................................................................................................................... 8

FUEL AND DIESEL EXHAUST FLUID (DEF) FILLER NECK ACCESS .................................................... 8

SPARE WHEEL COMPARTMENT .............................................................................................................. 9

ENTRANCE DOOR ...................................................................................................................................... 9

ENTRANCE DOOR OPENING INTERIOR OPERATING SWITCHES ......................................................................... 10

ENTRANCE DOOR OPENING EXTERIOR OPERATING SWITCH ........................................................................... 10

DOOR OPERATION LOGIC ............................................................................................................................ 10

EMERGENCY DOOR OPENING ...................................................................................................................... 10

WHEELCHAIR LIFT DOOR ....................................................................................................................... 10

REAR VIEW MIRRORS .............................................................................................................................. 11

ELECTRICALLY ADJUSTED REAR VIEW MIRRORS (RAMCO) .............................................................................. 11

BACK UP CAMERA ................................................................................................................................... 11

120 VOLTS CONNECTORS....................................................................................................................... 11

ENGINE BLOCK HEATER .............................................................................................................................. 11

BATTERY CHARGER .................................................................................................................................... 11

HUBODOMETER ........................................................................................................................................ 11

TRAILER HITCH ......................................................................................................................................... 12

2-2 COACH EXTERIOR

EXTERIOR VIEW

H3-45 (TYPICAL) 18688

1. Engine air intake

2. Engine compartment curbside door

3. Main power compartment (battery

compartment)

4. Wheelchair access door (optional Ricon lift)

5. Baggage compartment

6. Fuel filler neck and diesel exhaust fluid

(DEF) filler neck access door

7. Condenser compartment

8. Entrance door control switch

9. Entrance door

10. Back up camera (optional)

11. Diesel Particulate Filter (DPF) access door

12. Engine compartment rear door

13. Rear-view mirror

14. Spare wheel compartment

15. Front electrical and service compartment

16. Driver’s power window

17. Evaporator compartment

18. Fuel filler neck access door

19. Tag axle

20. Radiator door

21. SCR catalytic converter access door

COACH EXTERIOR 2-3

EXTERIOR LIGHTING

EXTERIOR LIGHTING 18588

2-4 COACH EXTERIOR

ENGINE COMPARTMENT CURBSIDE

DOOR

Lock this door using the

exterior compartment key.

To open, pull up the door

handle to release the latch

and then pull the door

open.

The curbside door also has a safety catch to

prevent it from closing inadvertently. Release

the catch before attempting to close.

DOOR HANDLE 18184

The engine compartment curbside door provides

access to the following (if equipped):

 Engine compartment rear door release lever

 Davco Fuel Pro 382 filtration system

 Primary & secondary air system fill valve

 Power steering fluid tank

 Booster block terminals

 Wet air tank drain cock

 Lavatory waste water tank access cap

 Engine air filter

 Battery charger 110-120 volts connector

 Engine block heater 110-120 volts connector

WARNING

Unless otherwise stated, do not run the

engine when the engine compartment

curbside door is open.

ENGINE COMPARTMENT DOOR

To open the engine door,

first open the curbside

door. Lift the latch release

lever. Unlatch the door

and pull it out and up.

The door should stay open on it’s own but it is

recommended to always use the safety catch as

shown. The lighting in the engine compartment

turns on automatically when the door is open if

the engine compartment light switch is set to ON

and the ignition switch is set to ON or ACC. Use

this switch located in the engine compartment to

turn off the light if not required when the door is

open for a prolonged period. When open or not

closed properly, a pictogram appears on the

instrument cluster DID. To close the door, lift it

slightly and release the safety catch.

OPENING THE ENGINE COMPARTMENT DOOR 18331

This door provides access to the following

equipment:

 Engine

 Alternators

 Belts

 Compressor(s)

 Starter selector switch (see Section 6

Starting and Stopping Procedures)

 Plates and certification

 Air filter restriction indicator

COACH EXTERIOR 2-5

 Couplings and valves for lavatory

maintenance

 Fresh water tank coupling

 Engine oil dipstick

 Transmission oil dipstick

 Cooling fluid surge tank & access cap

WARNING

Unless otherwise stated, do not run the

engine when the engine compartment door is

open.

DIESEL PARTICULATE FILTER

ACCESS DOOR

The engine door must be

open before opening the

DPF access door. To

open the DPF access

door, press the latch

release lever. Using both

hands, push the door up

until it locks in place.

To close the door, press the latch release lever

again and lower the door, holding it with both

hands.

DIESEL PARTICULATE FILTER ACCÈSS DOOR

MAIN POWER COMPARTMENT

(BATTERY)

To unlock the main power

compartment door, use

the exterior compartment

door key. The door will

pop open.

The compartment light turns on automatically

when the door is open. A telltale light indicating

that a compartment door is open will illuminate

on the dashboard.

This compartment is closed off from the engine

compartment and is used to house the batteries

and electrical components. The following items

are located in the main power compartment:

 (4x) 12-volts batteries

 Main circuit breakers (12 & 24 volts)

 Battery charger (optional)

 Vanner battery equalizer

 Battery master switch

 Rear junction box

 Rear multiplex modules

 Transmission Electronic Control Module for

Allison transmission or Volvo I-Shift

 Rear fuse box (VECR)

 Relays

 Electronic ground stud

PARTIAL VIEW OF MAIN POWER COMPARTMENT

MAIN CIRCUIT BREAKERS 12 & 24 VOLTS

2-6 COACH EXTERIOR

RADIATOR DOOR

Open the engine radiator door by pushing on the

latch release lever.

RADIATOR DOOR LATCH RELEASE LEVER LOCATION

18529

SCR CATALYTIC CONVERTER

ACCESS HATCH

To gain access to the SCR catalytic converter:

1. Open the radiator door first;

2. Pull the catch connecting rod to unlock the

access hatch;

3. Lift the hatch open;

4. Hold the door open by inserting the support

rod free end into the receptacle located on

the left side of the door.

WARNING

After inserting the support rod into the

receptacle, make sure that the rod supports

the door securely from falling down on to your

head or body.

WARNING

External and internal temperatures remain hot

long after engine has been shutdown. Allow

the Aftertreatment Device and DPF to cool

before handling. Wear protective clothing and

glove while servicing.

ACCESSING THE SCR CATALYTIC CONVERTER 04035

A/C CONDENSER COMPARTMENT

To open the condenser compartment door:

1. Open the fuel filler door first;

2. Move the latch bolt pin to the right as shown

(step 1 on image);

3. Rotate the latch handle as shown (step 2);

4. Open the door on the right side when facing

it.

A/C CONDENSER COMPARTMENT DOOR OPENING

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