HEAR.COM HORIZON 5AX RIC-S User guide

S-CIR XA NOZIROH

USER GUIDE 2

(Instructions for Use)

2

Caution

It is important to read this user guide and the

user guide 1 (safety manual) thoroughly and

completely. Follow the safety information to

avoid damage or injury.

Content

Welcome 5

Intended use 6

7

8

Components and names 8

Hearing programs 9

Features 9

Daily use 10

Charging 10

11

10

15

12

Changing the hearing program 15

16

On the phone 16

16

17

Bluetooth 17

3

Maintenance and care 18

18

Ear pieces 20

Professional maintenance 22

Important safety information 23

Safety information on lithium-ion rechargeable

batteries 23

Further information 26

Accessories 26

26

Disposal information 28

Explanation of symbols 28

29

30

Service and warranty 31

4

Welcome

accompany you through everyday life. Like anything new,

it may take you a little time to become familiar with them.

This guide, along with support from your Hearing Care

CAUTION

It is important to read this user guide and the safety

manual thoroughly and completely. Follow the

safety information to avoid damage or injury.

time, fully charge them.

The device may not look exactly like the guiding

right to make any changes we consider necessary.

5

Intended use

of hearing impaired persons. Diagnosis and prescription

ENT doctors.

described in the respective user guides.

6

This user guide describes optional features that

Ask your Hearing Care Professional to indicate the

model. The receiver is placed within the ear canal and

of 3 years or persons with a developmental age of under

3 years.

A power cell (lithium-ion rechargeable battery) is

enables easy charging with Styletto AX Charger or D&C

Charger slimRIC.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing

® Low Energy*

technology allowing for easy data exchange with your

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any

use of such marks by WS Audiology Denmark A/S of this product is under licenses.

Other trademarks and trade names are those of their respective owners.

*

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➍

➎

➊

➌

➋

➏

➊

➋

➌

➍

➎

➏

*

8

Standard ear pieces Size

Sleeve 3.0, Vented, Closed,

Power

Eartip 3.0 Open

Eartip 3.0 Tulip

more in section "Maintenance and care".

smargorp gniraeH

1

2

3

4

5

6

Read more in section "Changing the hearing program".

serutaeF

The tinnitus therapy feature generates a sound to

9

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You have the choice between Travel Charger RIC ➊ and

Charging+ Station R ➋.

➊

➋



user guide.

You have the following options to turn your hearing



volume and hearing program

are set.

10



charger.

Via remote control, you can switch your hearing

previously used volume and hearing program are set.

Note:

● not

for a short period of time.

●

charger until one or more LEDs light up). Wait until the

This may take several seconds. Note that the default

volume and hearing program are set.

11

right and left ear. Colored markers

indicate the side:

● red marker = right ear

● blue marker = left ear

 For Sleeves, take care that the

bend of the Sleeve is in line with the bend of the

receiver cable.

Correct:

Incorrect:

12

 Hold the receiver cable at the bend closer to the

ear piece.

 Carefully push the ear piece in

the ear canal ➊

➊

.



Open and close your mouth to

avoid accumulation of air in the

ear canal.



slide it over the top of your

ear ➋

➋

.



● It may be helpful to insert the right hearing

right hand and the left

left hand.

● If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

13



position it carefully into the

bottom of the bowl of your ear

(refer to the picture).



and slide it over the top of

your ear

➊

.



pull it carefully out ➋

➋

.

Do not pull the receiver cable.

Read more in section "Maintenance and care".

14



control option.

An optional signal can indicate the volume change.

Changing the hearing program

programs which allow you to change the sound, if

needed. An optional signal tone can indicate the program

change.

 To change the hearing program manually, use a

remote control option.

hearing programs.

The default volume is applied.

15

enohp eht nO

When you are on the phone, hold

the telephone receiver slightly above

telephone receiver have to be aligned.

Turn the receiver slightly so that the ear is

not completely covered.

Telephone program

You may prefer a certain volume when using the phone.

telephone program.

 Switch to the telephone program whenever you are on

the phone.

For more information about compatible iOS devices,

contact your Hearing Care Professional.

16

If your mobile phone supports Audio Streaming for

Hearing Aids (ASHA), you can get phone calls and

For more information about compatible Android devices,

contact your Hearing Care Professional.

Bluetooth

Your device is equipped with Bluetooth® wireless

phones or other compatible devices.

In an airplane, the use of Bluetooth functionality may

technology in your device via the smartphone app.

17

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To prevent damage it is important that you take care of

which will soon become a part of your daily routine.

Cleaning

However, if not cleaned regularly, you may damage the



tissue.

 Never use running water or immerse the

devices in water.

 Never apply pressure while cleaning.

 Do not use alcoholic solvent on the charging contacts.

 To avoid corrosion, use a soft and dry tissue to

charger.

 Ask your Hearing Care Professional for recommended

cleaning products, special care sets, or more

in good condition.

18

Drying

Use conventional products to dry your hearing

Hearing Care Professional for recommended drying

Storage

●

not

via a remote control or smartphone app, the hearing

not

●

Styletto AX Charger with the lid closed. Once the

save power.

At 6 month intervals you will have to charge the

deep-discharge of the power cell. Deep-discharged

19

power cells cannot be charged anymore and they

have to be replaced. We recommend recharging more

frequently than 6 month intervals.

seceip raE

Cleaning

Cerumen (ear wax) may accumulate on the ear pieces.

For all types of ear pieces:

 Clean the

ear piece right

after removal

with a soft and

dry tissue.

This prevents

that cerumen

becomes dry

and hard.

Exchanging

three months. Replace them sooner if you notice

cracks or other changes. The procedure for exchanging

In section "Components and names", your Hearing Care

20

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