Christie 科视DWU2022-HS User manual

HS Series 2K

DWU1612-HS

DWU2022-HS

Service Manual

020-001790-01

NOTICES

COPYRIGHT AND TRADEMARKS

All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.

GENERAL

Every effort has been made to ensure accuracy, how ever in some cases changes in the products or availability could occur which may not be reflected in this

document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are typical, but may vary

depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on

information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties

of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the

performance or use of this material. Canadian manufacturing facility is ISO 9001 and 14001 certified.

WARRANTY

Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your Christie dealer or Christie. In

addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the extent relevant or applicable to your product, the

warranty does not cover:

a. Problems or damage occurring during shipment, in either direction.

b. Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players, etc., or use of

a product with any non-Christie interface device.

c. Problems or damage caused by misuse, improper power source, accident, fire, flood, lightning, earthquake, or other natural disaster.

d. Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a Christie

authorized repair service provider.

e. Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed, modified or

approved by Christie for such use.

f. Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is protected from

precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended ambient temperature set

forth in the specifications for such product.

g. Defects caused by normal wear and tear or otherwise due to normal aging of a product.

The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product sold by

a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is located or (ii) the

required international warranty fee has been paid.

The warranty does not obligate Christie to provide any on site warranty service at the product site location.

PREVENTATIVE MAINTENANCE

Preventative maintenance is an important part of the continued and proper operation of your product. Failure to perform maintenance as required, and in

accordance with the maintenance schedule specified by Christie, will void the warranty.

REGULATORY

The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the product is operated in a commercial environment. The product generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the

interference at the user’s own expense.

CAN ICES-3 (A)/NMB-3 (A)

이 기기는 업무용 (A 급 ) 으로 전자파적합등록을 한 기기이오니 판매자 또는 사용자는 이점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을 목적으로 합니다 .

ENVIRONMENTAL

The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol means that electrical

and electronic equipment, at their end-of-life, should be disposed of separately from regular waste. Please dispose of the product appropriately and according

to local regulations. In the European Union, there are separate collection systems for used electrical and electronic products. Please help us to conserve the

environment we live in!

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020-001790-01 Rev. 1 (03-2020)

Content

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Affected products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Power connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Projector components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Left view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Right view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Service guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Replacing modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Servicing live equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Safety and warning guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

AC/power precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Installation safety and warning guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Laser safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Light intensity hazard distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Maintenance and cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Guidelines for cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Maintaining the cooling system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Power cord and attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Maintaining optics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Service setups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Required equipment for testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Service modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Entering Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Performing a factory reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Test inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Content

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PC mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Adjusting the frequency and tracking boundary . . . . . . . . . . . . . . . . . . . . . . . .21

Adjusting color performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Performing a light sensor calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Calibrating the lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Analog digital convert calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Performing a PC calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Performing a video calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Adjusting the ROD assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Adjusting the focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Adjusting the back focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Adjusting boresight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Adjusting the phosphor index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Adjusting the color index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

I/O port function test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Running a VGA port performance test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Running a HDMI port performance test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Running a DVI port performance test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Running a 3G-SDI port performance test . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Running a 3D SYNC out port performance test . . . . . . . . . . . . . . . . . . . . . . . . .33

Running a remote port performance test . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Running a USB A port performance test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Completing a picture in picture/picture by picture function test . . . . . . . . . . . . . . . .35

Performing a network function test on the network port . . . . . . . . . . . . . . . . . . . . .35

Performing a network function test on HDBaseT port . . . . . . . . . . . . . . . . . . . . . . .36

Performing a RS232 and video function test on HDBaseT port . . . . . . . . . . . . . . . . .37

On-screen display functionality inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Check external appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

System firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Logging on to the web user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Upgrading the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

LED status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Shutter LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Content

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Warning and error thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Temperature sensor thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Error threshold for liquid cooling module . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Warning thresholds for fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Main procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Verify power connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Verify power functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Verify power functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Verify PIN protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Verify image performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Verify image performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Verify image performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Verify image performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Verify IR remote keypad operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Verify the network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Parts and module replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Maintenance prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Tools required for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Index of parts and modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Projector covers and feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Removing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Removing the rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Removing the front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Removing the right-side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Removing the left-side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Removing the bottom cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Replacing a projector’s foot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Ventilation and cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Replacing fans 1, 2, and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Replacing fans 4, 5, and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Replacing fan 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Replacing fan 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Removing and installing the fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the filter-L switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Removing the filter-R switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Content

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Replacing the DC 12V power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Replacing the main power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Removing the top cover interlock switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Removing the AC inlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Removing the thermal switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Replacing the TEC 01 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Optics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Removing and installing the lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Replacing the color wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Replacing the light engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Replacing the DMD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Replacing the combiner and radiator module . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Printed circuit boards and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Replacing the LED board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Replacing the motor driver board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Replacing the rear IR sensor board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Replacing the front IR sensor boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Removing the system thermal sensor board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Removing the thermal sensor board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Replacing the main board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Replacing the media board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Removing the I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Replacing the blue 1 and 2 laser driver board . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Replacing the red laser driver board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Removing the keypad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Replacing the photo sensor board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Replacing the DMD board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

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Introduction

This document provides technical information for assisting Christie qualified technicians in the servicing

of the Christie HS Series DWU1612-HS,DWU2022-HS projection systems.

Every effort has been made to make sure the information in this document is accurate and

complete. However, due to continuing research all information is subject to change without notice.

Christie assumes no responsibility for omissions or inaccuracies.

Affected products

The following products are affected:

• Christie DWU1612-HS

• Christie DWU2022-HS

Site requirements

To safely install and operate the projector, the installation location must have restricted access for

authorized personnel only and meet these minimum requirements.

Power connection

The projector uses an AC power system that allows the projector to operate at full brightness with a

power supply of 120-240 VAC or 200-240 VAC, depending on the models and regions. Operating the

device outside of the voltage range may cause unsatisfactory operation or damage to the projector.

Christie recommends a 20 A rated wall breaker for the installation. To ensure safety operation, only

use the AC power cord provided with the product or recommended by Christie.

Projector components

Identify the main components of the projector.

Notice. If not avoided, the following may result in equipment or property damage.

• Risk Group 3 products require restricted access.

• Replacement of optical light engine parts must be done in a clean room.

Introduction

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Front view

Identify the main components on the front of the projector.

Rear view

Identify the main components on the rear of the projector.

ID Part name Description

1 Front IR sensors Receives signals from the IR remote keypad. Keep the signal path to the sensor

unobstructed for uninterrupted communication with the projector.

2 Projection lens Allows automated lens control and adjustment: vertical and horizontal offsets,

zoom, and focus.

3 Adjustable feet Raises or lowers the feet to level the projector.

ID Part name Description

1 Rear IR sensor Receives signals from the IR remote keypad. Keep the signal path

unobstructed for uninterrupted communication with the projector.

2 Input/Output (I/O) panel Connects the projector to external devices.

3 Cooling air vents (exhaust) Provides cooling to the projector. Keep these vents unobstructed to

prevent the projector from overheating.

1

2

3

1

2

3

Introduction

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Left view

Identify the main components on the left side of the projector.

Right view

Identify the main component on the right side of the projector.

ID Part name Description

1 Built-in keypad Controls the projector.

2 AC input Connects to the supplied power adapter.

3 Power button Powers the projector on or off.

4 Kensington lock Secures the projector to counter tops, tables, and so on.

5 Fuse FUSE T15A/250V~.

6 Cooling air vents (intake) Provides cooling to the projector. Keep these vents unobstructed to prevent

the projector from overheating.

ID Part name Description

1 Cooling air vents (intake) Provides cooling to the projector. Keep these vents unobstructed to prevent

the projector from overheating.

FUSE T15A/250V~

200V-240V~

1

4

2

3

5

6

1

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Service guidelines

Review safety guidelines and information required for replacing modules.

Ordering parts

When ordering replacement parts, quote the part numbers of the items required. Quote the

projector model number, serial number, and date of manufacture, as indicated on the license label.

Not all parts are available separately. In addition, some parts stocked as inventory are available

only until the current supply lasts.

Replacing modules

To ensure you have the correct module and the projector module is replaced correctly, check

module markings, parts lists, and the relevant disassembly and replacement procedures.

Components must be replaced with exact equivalents. Failure to do so may result in unsafe

operation.

Servicing live equipment

Only Christie qualified technicians who are knowledgeable about the hazards associated with

hazardous voltage, ultraviolet exposure, and high temperatures are authorized to assemble, install,

and service Christie equipment.

To make sure you remain safe when servicing energized (live) Christie equipment:

• Locate the main AC power shut off prior to servicing the equipment. This will allow you to turn

the power off quickly in an emergency.

• Disconnect the projector from the communication and management network so it cannot

receive commands to turn the light source on, open the douser, and move the lens.

• Familiarize yourself with all potential safety hazards prior to servicing the equipment. This

includes, but is not limited to, the location and accessibility of hazardous voltages.

• Read and understand all written procedures prior to commencing a service procedure.

Notice. If not avoided, the following may result in equipment or property damage.

• All part numbers are subject-to-change.

Service guidelines

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• Understand and follow all local safety codes and requirements when servicing energized (live)

equipment.

• Perform equipment service in a location free of obstructions and other hazards. For example,

you must have an unobstructed view of the area being serviced.

Wear personal protective equipment (PPE) clothing appropriate to the service you are performing.

This includes, but is not limited to, protective (electrically insulated) footwear, safety glasses, and

gloves rated for the working voltage of the equipment you are servicing.

Safety and warning guidelines

Read all safety and warning guidelines before installing or operating the projector. This projector

must be operated in an environment that meets the operating range specification.Use only the

attachments and/or accessories recommended by Christie. Use of others may result in the risk of

fire, shock, or personal injury.This projector is intended for use in a non-cinema environment.

Warning! If not avoided, the following could result in death or serious injury.

• Do not expose the product to moisture.

• Do not operate the product without all of its covers in place.

• This product must be installed within a restricted access location not accessible by the general

public.

• Only personnel who are trained on the precautions for the restricted access location can be

granted entry to the area.

• FIRE HAZARD! Keep hands, clothes, and all combustible material away from the concentrated

light beam of the projector.

• TRIP OR FIRE HAZARD! Position all cables where they cannot contact hot surfaces, be pulled, be

tripped over, or damaged by persons walking on or objects rolling over the cables.

• SHOCK HAZARD! Disconnect the product from AC before installing, moving, servicing, cleaning,

removing components, or opening any enclosure.

• A minimun of four people or appropriately rated lift equipment is required to safely lift, install, or

move the product.

• OPTICAL RADIATION HAZARD! Disconnect the power plug from the AC outlet if the product is not

being used for an extended period of time.

• Do not allow anything to rest on the power cord.

• Always provide proper ventilation for the product to prevent overheating.

Caution! If not avoided, the following could result in minor or moderate injury.

• Only Christie qualified technicians are permitted to open product enclosures.

• All procedures must be performed by Christie qualified technicians.

Notice. If not avoided, the following may result in equipment or property damage.

• Always use a lens plug when installing or moving the product. This prevents contaminants from

entering the product.

• Only use cleaning solutions recommended by Christie. All other cleaning solutions may cause

product damage and will void the warranty.

Service guidelines

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AC/power precautions

Read all AC/power precautions before installing or operating the projector.

Installation safety and warning guidelines

Read all installation safety and warning guidelines before installing the projector.

Laser safety precautions

This projector has been classified as Class 1 Laser Product-Risk Group 3 according to the IEC

62471:2006, IEC 60825-1:2014 and IEC 62471-5:2015 standard. Read all safety and warning

guidelines before installing or operating the projector.

Warning! If not avoided, the following could result in death or serious injury.

• FIRE HAZARD! Do not use a power cord, harness, or cable that appears damaged.

• FIRE OR SHOCK HAZARD! Do not overload power outlets and extension cords.

• SHOCK HAZARD! Only use the AC power cord provided with the product or recommended by

Christie.

• FIRE AND SHOCK HAZARD! Do not attempt operation unless the power cord, power socket, and

power plug meet the appropriate local rating standards.

• SHOCK HAZARD! Do not attempt operation if the AC supply is not within the specified voltage

and current, as specified on the license label.

• SHOCK HAZARD! The AC power cord must be inserted into an outlet with grounding.

• SHOCK HAZARD! Disconnect the product from AC before installing, moving, servicing, cleaning,

removing components, or opening any enclosure.

• Install the product near an easily accessible AC receptacle.

Warning! If not avoided, the following could result in death or serious injury.

• High leakage current present when connected to IT power systems.

Caution! If not avoided, the following could result in minor or moderate injury.

• ELECTRICAL and BURN HAZARD! Use caution when accessing internal components.

• Only Christie qualified technicians are authorized to use the tools provided in the toolbox.

FDA laser variance (US projectors only)

Indicates a light hazard. Do not look directly into

the lens. The extreme high brightness can cause

permanent eye damage. Class 1 Laser Product-

Risk Group 3 according to Class 1 IEC 60825-

1:2014

Service guidelines

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Light intensity hazard distance

This projector has been classified as Risk Group 3 according to the IEC 62471:2006 and IEC 62471-

5:2015 standard due to possible hazardous optical and thermal radiation being emitted.

The following diagram shows the zones for optical and skin hazard distances:

• A—Hazard zone. The region of space where the projection light from the laser illuminated

projector is above emission limits for Risk Group 3. The light intensity may cause eye damage

after a momentary or brief exposure (before a person can avert his or her eyes away from the

light source). The light may cause skin burns to occur.

• B—Hazard distance. Operators must control access to the beam within the hazard distance or

install the product preventing potential exposure of the spectators' eyes from being in the

hazard distance.

Warning! If not avoided, the following could result in death or serious injury.

• PERMANENT/TEMPORARY BLINDNESS HAZARD! No direct exposure to the beam must be

permitted.

• LASER RADIATION HAZARD! This projector has a built-in Class 4 laser module. Never attempt to

disassemble or modify the laser module.

• Possibly hazardous optical radiation emitted from this product.

• Only Christie qualified technicians who are knowledgeable about the hazards associated with

laser use, high-voltage, and high temperatures generated by the product are authorized to

assemble, install, and service the Christie Laser Projection System.

• Do not look directly into the lens when the light source is on. The extremely high brightness can

cause permanent eye damage.

• Do not operate the product without all of its covers in place.

Warning! If not avoided, the following could result in death or serious injury.

• PERMANENT/TEMPORARY BLINDNESS HAZARD! No direct exposure to the beam must be

permitted.

• PERMANENT/TEMPORARY BLINDNESS HAZARD! Operators must control access to the beam

within the hazard distance or install the product preventing potential exposure of the spectators'

eyes from being in the hazard distance. Hazard zone shall be no lower than 3.0 meters above the

floor. In addition, horizontal clearance to the hazard zone shall be a minimum 2.8 meters.

• EXTREME BRIGHTNESS! Do not place reflective objects in the product light path.

Service guidelines

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• C—No access zone. Horizontal clearance of the no access zone shall be a minimum of 2.8

meters.

• D—Vertical distance to hazard zone. The hazard zone shall be no lower than 3.0 meters above

the floor.

• E—Represents the top view of the projector.

• F—Represents the side view of the projector.

For US markets only, hazard distances of each lens based upon IEC 62471:2006 standards.

For all other markets, hazard distances of each lens based upon IEC 62471-5:2015 standard.

For installations in the United States

The following must be in place for laser-illuminated projector installations in the United States:

• Any human access to the hazard zone, if applicable, must be restricted by barriers to enforce

the no access zone.

• Permanent show installations containing Risk Group 3 laser-illuminated projectors must meet

the following conditions:

• Installed by Christie or by Christie-authorized and trained installers. Refer to the Laser

Illuminated Projector - Class 1 Risk Group 3 Installation training (Course code: CF- LIPI-

01) on the http://www.christieuniversity.com site.

• Performed according to instructions provided by Christie.

Projection lens Part number Hazard distance Category

0.84~1.02:1 zoom lens 140-114107-XX 1 meter RG3

1.02~1.36:1 zoom lens 140-115108-XX 1 meter RG3

1.2~1.5:1 zoom lens 140-109101-XX 1 meter RG3

1.5~2.0:1 zoom lens 140-110103-XX 1.6 meters RG3

2.0~4.0:1 zoom lens 140-111104-XX 1.6 meters RG3

4.0~7.2:1 zoom lens 140-116109-XX 2.8 meters RG3

0.38:1 Ultra short throw lens 140-142108-XX n/a n/a

Projection lens Part number Hazard distance Category

0.84~1.02:1 zoom lens 140-114107-XX 1 meter RG3

1.02~1.36:1 zoom lens 140-115108-XX 1 meter RG3

1.2~1.5:1 zoom lens 140-109101-XX 1 meter RG3

1.5~2.0:1 zoom lens 140-110103-XX 1 meter RG3

2.0~4.0:1 zoom lens 140-111104-XX 1 meter RG3

4.0~7.2:1 zoom lens 140-116109-XX 1.6 meters RG3

0.38:1 Ultra short throw lens 140-142108-XX n/a n/a

Service guidelines

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• Ensure the projection system is securely mounted or immobilized to prevent unintended

movement or misalignment of the projections.

• Temporary show installations containing Risk Group 3 laser-illuminated projectors may be

installed by Christie or sold or leased only to valid laser light show variance holders (laser light

show manufacturers) for image projection applications. Such manufacturers may currently hold

a valid variance for production of Class IIIb and IV laser light shows and/or for incorporation of

the Risk Group 3 laser-illuminated projectors into their shows. This requirement applies also to

dealers and distributors of these laser-illuminated projectors.

• The Christie Laser Projection System Installation Checklist must be fully completed after the

installation and sent to lasercompliance@christiedigital.com. A copy can remain on-site. This

checklist can be found as a separate document in the accessory box with the manual.

If installing in the US states of Arizona, Florida, Georgia, Illinois and Massachusetts, go to

www.christiedigital.com for additional regulatory requirements.

Maintenance and cleaning

Maintain the cleanliness of all internal components during any service procedure. All of the projector

optics must remain free of contaminants to perform at the level specified. Even a small amount of dust

or a fingerprint may degrade the image or cause a noticeable reduction of brightness.

Always power down and disconnect/disengage all power sources to the projector before servicing or

cleaning the lens or before any of the projection head covers or doors are loosened and removed. If

the seal is broken while the intake fans are still operating, internal components are immediately

vulnerable to contamination from inbound particles.

Guidelines for cleaning

Use the following guidelines when cleaning components.

Notice. If not avoided, the following may result in equipment or property damage.

• Avoid touching optical elements.

• Always wear clean, lint-free gloves when handling the product.

Component Preventative measures How to clean

Combiner

Never touch or blow on interior components.

Never bend the heatsink of the combiner and

handle by the housing only. Wear gloves

(supplied).

Remove any contaminants with pure

isopropyl alcohol and a clean lint-free

cloth.

Illumination optics system

Never touch or blow on exposed components.

Wear gloves (supplied).

Use ionized pneumatic guns only.

Keep imaging components and

yourself grounded at all times.

Color wheel module

Never touch or blow on the glass surface.

Wear gloves (supplied).

Blow off particles with clean, dry

deionized air.

Service guidelines

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Maintaining the cooling system

The high-intensity laser diode and electronics rely on a variety of components to reduce internal

operating temperatures.

Regular checkup and maintenance of the entire cooling system is critical to prevent overheating and

sudden projector failure and helps make sure reliable operation of all projector components over time.

Illumination system,

internal lenses/prisms

Never touch or blow on interior components.

Wear gloves (supplied)

Normally the internal parts should

not be accessed.

Blow off particles with clean, dry

deionized air. If necessary, wipe in a

single direction with a clean high-

quality optical cloth.

Light engine components

Never touch or blow on components.

Wear gloves (supplied).

Blow off particles with clean, dry

deionized air. If necessary, use a Q-

tip with pure isopropyl alcohol on the

glass surface. Never touch the

imaging panels. The green imaging

panel also has glass behind it.

Light engine, DMD panels

Never touch or blow on the panels. Blow off particles with clean, dry

deionized air.

Fan

Check for dust build-up on blades. Inspect

harness connection for proper seating. Never

touch or blow on the fan blade.

Blow off particles with clean, dry

deionized air.

Projection lens

To avoid the risk of scratching the lens, only

clean the lenses if absolutely necessary. A

small amount of dust on the lenses has little

effect on picture quality. The projection lenses

should be free of dust and fingerprints. If the

lenses must be cleaned, use a dry, soft cotton

cloth and gently rub in a circular motion.

Use filtered compressed air to blow

out dust and a clean lint-free cloth.

Intake

Christie recommends operating the projector

in environments with an AQI (air quality index)

of 50 or lower. If the projector is operated in

environments with an AQI higher than 50,

additional preventative maintenance may be

required. This additional preventative

maintenance requires returning the projector

to a Christie Service Center to be

disassembled and cleaned. The time between

preventative maintenance cycles varies based

on environmental conditions.

Christie recommends inspecting the

projector for contamination at least

every six months. If a build-up of

dust on the intake exists, use

filtered, compressed air to blow out

the dust and a clean, lint-free cloth

to wipe surfaces and ducts.

Component Preventative measures How to clean

Service guidelines

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Ventilation

Use the following guidelines when maintaining ventilation.

• Do not place the projector near a heat source or in an enclosure, unless proper ventilation is

provided.

• Do not insert objects into the ventilation openings of the projector.

• Do not spill liquids of any kind into the projector. Should an accidental spill occur, immediately

unplug the projector and have it serviced by a qualified service technician.

Power supplies

Power supplies are not serviceable. Never open or attempt to service a power supply. Contact Christie

for a replacement.

Power cord and attachments

Observe the following safety and warning guidelines when maintaining the power cord and

attachments.

Maintaining optics

Use the following guidelines when maintaining optics.

Cleaning optics (excluding lens)

Unnecessary cleaning of optics can be more harmful than helpful by increasing the risk of damage

to delicate coatings and surfaces.

Warning! If not avoided, the following may result in equipment or property damage.

• FIRE AND SHOCK HAZARD! Use only the attachments, accessories, tools, and replacement parts

specified by Christie.

• SHOCK HAZARD! Do not attempt operation if the AC supply is not within the specified voltage and

current, as specified on the license label.

• SHOCK HAZARD! Only use the AC power cord provided with the product or recommended by

Christie.

• FIRE HAZARD! Do not use a power cord, harness, or cable that appears damaged.

• SHOCK HAZARD! The AC power cord must be inserted into an outlet with grounding.

• TRIP OR FIRE HAZARD! Position all cables where they cannot contact hot surfaces, be pulled, be

tripped over, or damaged by persons walking on or objects rolling over the cables.

Caution! If not avoided, the following may result in equipment or property damage.

• FIRE AND SHOCK HAZARD! Do not attempt operation unless the power cord, power socket, and

power plug meet the appropriate local rating standards.

Warning! If not avoided, the following may result in equipment or property damage.

• SHOCK HAZARD! Disconnect the product from AC before installing, moving, servicing, cleaning,

removing components, or opening any enclosure.

Service guidelines

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Only clean optics when dust, dirt, oil, fingerprints or other marks are obvious or are the cause of

performance problems. Maintenance of optical components requires a qualified service technician.

Inspect exposed optical surfaces periodically in a clean, dust-free environment using a flashlight.

Always wear appropriate gloves when servicing any optical surfaces.

Supplies for cleaning optical surfaces

• Soft camel-hair brush

• Dust-free blower: Filtered dry nitrogen blown through an anti-static nozzle

• Dust-free lens tissue, such as: Optowipes (18LAB022), Kim Wipes, or equivalent

• For lens only: Lens cleaning solution

• Cotton swabs with wooden stems only

• Lens cleaning cloth/microfiber

Cleaning dust from the lens

Check the lens periodically. A small amount of dust or dirt on the lens has minimal effect on image

quality. To avoid the risk of scratching the lens, clean only if absolutely necessary.

1. Brush most of the dust away with a camel-hair brush and/or blow dust away with a dust-free

blower.

2. Fold a microfiber cloth smooth and gently wipe dust particles from the lens. Wipe evenly with

the smooth portion of the cloth that has no folds or creases. Do not apply pressure with your

fingers - use the tension in the folded cloth itself to collect dust.

3. If significant dust is still bound to the surface, dampen a clean microfiber cloth with coated

optics cleaner solution (damp, not dripping). Wipe gently until clean.

Cleaning fingerprints, smudges, or oil from the lens

Check the lens periodically. A small amount of dust or dirt on the lens has minimal effect on image

quality. To avoid the risk of scratching the lens, clean only if absolutely necessary.

1. Brush away most of the dust with a camel-hair brush and/or blow away using a dust-free

blower.

2. Roll a lens tissue around a swab and soak it in coated optics cleaner solution. Tissue should be

damp, but not dripping.

3. Gently wipe the surface with a figure-8 motion. Repeat this motion until the blemish is

removed.

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Service setups

Understand the special software adjustments and related details that may require the attention of a

qualified service technician, whether done periodically or after a specific module replacement.

Required equipment for testing

The equipment required for testing after service is listed below.

• PC or laptop with WUXGA resolution

• DVD player with Multi-system, equipped Component, S Video, Composite, and HDMI.

• HDTV Source (480P, 720P, 1080P)

• Quantum Data 802B or CHROMA2327 (Color Video Signal and Pattern Generator)

• Chroma meter (CL200)

• HD BaseT extender (CH-506TX)

• VGA cable, power cord, component cable, audio cable, HDMI cable, RJ45 cable, and RS232

cable

• Phillips #1 screwdriver

• Flathead 3/16" X 4" screwdriver

• M4 Allen key

• M2 socket driver

• M4 socket driver

Service modes

To maintain the HS series DWU1612-HS,DWU2022-HS, entering the service mode.

Entering Service mode

Learn how to enter the service mode.

1. Turn on the projector.

2. Press Menu.

3. Select Configuration and press Enter.

Service setups

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4. Select Service and press Enter.

5. On the IR remote keypad, press 4, 7, 5, 3 buttons sequentially.

Alternatively, on the keypad, press the left, down, right, input buttons sequentially.

6. Select OK and press Enter.

Performing a factory reset

Erase all end-user settings and restore the default on-screen display setting.

1. Enter Service mode.

See Entering Service mode on page 19.

2. Select Factory Reset.

Test inspection

Complete the required update according to the table below for part replacements indicated by X.

Update Parts replaced

Main

board

I/O

board

Lan

board

Color

wheel

Firmware DMD

board

DMD Light

engine

Combiner

Firmware

version update

xx

Color wheel

index

xxx x

Phosphor wheel

index

xx

Factory reset x x

Light sensor

calibration

xx xx

ROD adjustment x

Focus

adjustment

xxx

Lens calibration x x

ADC calibration x x

Network test x x

HDBaseT

function test

x

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Christie 科视DWU2022-HS User manual

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