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Small Business SPA525G2
Cisco Small Business SPA525G2 Configuration manual
Type
Configuration manual
Brand
Cisco
Size
495.56 KB
Category
Routers
Pages
12
Language
English
View document
Cisco Small Business SPA525G2 User manual
Type
User manual
Brand
Cisco
Size
2.86 MB
Category
IP phones
Pages
99
Language
English
Table of contents
Getting Started
8
Overview
8
Caring for Your Phone
10
Understanding Your Phone Lines and Buttons
10
Figure 1 Cisco SPA525G and Cisco SPA525G2 Phone Components
11
Table 1 IP Phone Components
11
Softkey Buttons
13
Table 2 Cisco SPA 525G/525G2 Softkey Buttons
13
Using the Keypad and Buttons with Menus
16
Using Keypad Shortcuts
16
Using the Navigation Button
16
Entering Numbers and Text in Fields
16
Using Phone Hardware and Accessories
17
Using the Speakerphone
17
Using Wired and Wireless Headsets
17
Connecting the Headset
17
Connecting Bluetooth Headsets
18
STEP 1 Press Setup.
18
STEP 2 Select User Preferences.
18
STEP 3 Select Bluetooth Configuration.
18
STEP 4 With Bluetooth selected, press the Right Arrow key to turn Bluetooth On.
18
STEP 5 Press Set.
19
STEP 1 Enable Bluetooth as described above.
19
STEP 2 Press Setup.
19
STEP 3 Scroll to User Preferences and press Select.
19
STEP 4 Scroll to Bluetooth Configuration and press Select.
19
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
19
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
19
STEP 7 Press Scan to scan for your headset. Depending on the network environment (for example, the number of Bluetooth devices a...
19
STEP 8 In the list of found devices, select your headset and press Select to edit the profile.
19
STEP 9 Scroll to PIN and enter the PIN for your Bluetooth headset.
19
STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to On.
19
STEP 11 Press Connect. The profile screen displays and a check mark appears next to the headset if the connection was successful.
20
Using a Headset with Your IP Phone
20
Switching Between the Handset/Headset/Speakerphone During a Call
20
Using the Cisco Attendant Console
21
Installing Your Phone
22
Before You Begin
22
CAUTION Do not plug a telephone line cord into the port marked AUX. The RJ-11 port marked AUX is reserved for connection with the Cisco Attendant Console. It is not for use as a telephone line port or IP device connection.
22
Connecting the Handset
23
STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone base in the slot marked with a phone symbol. This port is labeled #5 on Figure 1.
23
STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset (not shown).
23
Figure 1 Cisco SPA 525G/525G2 IP Phone Connections
23
(Optional) Attaching the Desk Stand
25
STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.
25
STEP 2 Slide the bottom tabs into the slots
25
STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top slots. Do not force it.
25
(Optional) Mounting the Phone to the Wall
25
Figure 2 MB100 Wall Mount Kit
25
Connecting the Power
26
Connecting Your Phone to the Network
26
Connecting Your Phone to the Wired Network
26
STEP 1 Plug the Ethernet cable into the back of the base station into the slot marked “SW.” This port is labeled #4 on Figure 1 on page 23.
26
STEP 2 Plug the other end of the Ethernet cable into the appropriate device on your network, such as a network switch.
26
Connecting Your Phone to the Wireless Network
27
Determining Your Wireless Router Security Type
27
STEP 1 Log in to your wireless router web interface. Your computer must be connected to same subnetwork as the router. Enter the IP address of the wireless router in the browser toolbar.
27
STEP 2 If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password. Cisco routers typically use cisco for the username and cisco for the password.)
27
STEP 3 View the Wireless tab or screen. Note the network name (SSID) and the type of security (WEP, WPA Personal, or WPA2 Personal).
27
Setting the Phone Wireless Connection
29
STEP 1 If you have plugged in an Ethernet cable to connect the phone to the wired network, remove it and reboot the phone. When the phone is connected by using wired Ethernet, the phone Wi-Fi connection is disabled.
29
STEP 2 Press Setup.
29
STEP 3 Scroll to Network Configuration and press Select.
29
STEP 4 Highlight Wi-Fi, press the Left or Right Arrow key to toggle Wi-Fi on or off.
29
STEP 5 Press Set.
29
STEP 6 Scroll to Wi-Fi Configuration and press the Right Arrow key.
29
STEP 7 Choose one of the following options:
30
Using Wi-Fi Protected Setup
30
STEP 1 Select Wireless Configuration and select Wi-Fi Protected Setup.
30
STEP 2 Choose one of the following options:
30
Push Button Configuration:
30
a. Press the WPS button on your router.
30
b. On your phone, highlight Push Button Configuration and press Select. Your phone might reboot before the Wi-Fi connection is established.
30
PIN Configuration
30
a. After selecting PIN Configuration on your phone, note the PIN displayed.
30
b. Connect to your router interface by using a PC by following the instructions provided with your router.
30
c. If required, enter the user name and password. (By default, Linksys routers typically use admin for the user name and admin for the password. Cisco routers typically use cisco for the username and cisco for the password.)
30
d. Locate the Wireless Protected Setup configuration menu.
30
e. Enter the PIN into the field that allows you to setup wireless devices by using a PIN.
30
f. Save your changes.
31
g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone might reboot before the Wi-Fi connection is established.
31
Manually Adding a Wireless Profile
31
STEP 1 In the Network Configuration window, verify that Wi-Fi is enabled (checked).
31
STEP 2 Scroll to Wi-Fi Configuration and press the Right Arrow key to enter the Wi-Fi Configuration screen.
31
STEP 3 Select Wireless Profile. The current wireless profiles are displayed.
31
STEP 4 Do one of the following:
31
Scanning for Available Networks
31
STEP 1 In the Wireless Profile window, press Scan.
31
STEP 2 In the list of available networks, scroll to the desired network and click Add to select the highlighted network.
31
STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security options:
31
STEP 4 Press Set.
32
Manually Adding a Network
32
STEP 1 From the Wireless Profile screen, press Option and select Add New to manually add the network.
32
STEP 2 (Optional) Press the Right Arrow key under Security Mode to set the security options:
32
STEP 3 Press Set.
33
Uploading Security Certificates to the Phone
33
STEP 1 Connect a USB storage device to your PC.
33
STEP 2 Create a directory named ca on the USB device and copy the certificate files into that directory.
33
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the IP phone.
33
STEP 4 After creating a wireless profile, in the Profile screen, press the Right Arrow key under Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise).
33
STEP 5 Scroll to Root Certificate and press the Right Arrow key. All files in the ca folder are displayed.
33
STEP 6 Use the Up Arrow or Down Arrow key to choose the certificate you want to install (for example, the root certificate). Press the Select softkey.
33
STEP 7 Press Save to save the profile.
33
Verifying Phone Startup
34
Updating Your Phone Firmware
34
CAUTION If you are using your phone with an Internet Telephony Service Provider (ITSP) system, do not manually update your phone...
34
Using Basic Phone Functions
35
Placing or Answering a Call
36
Using Dial Assistance
36
STEP 1 Use the navigation button highlight a phone number.
36
STEP 2 Press Select or Dial to complete the call.
36
Adjusting Call Volume and Muting
37
Adjusting Call Volume
37
Using Mute
37
Putting a Call on Hold
37
Resuming a Call
37
Ending a Call
37
Transferring Calls
38
Performing an Attended Transfer
38
STEP 1 During an active call or with a call on hold, press Transfer.
38
STEP 2 Do one of the following:
38
STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is opened to dial the number.
38
STEP 4 Do one of the following:
38
Performing an Unattended (Blind) Transfer
38
STEP 1 During an active call press BlindXfer.
38
STEP 2 Enter the number to where you want to transfer the call and press Dial. The call is transferred with no further action required.
38
Redialing
39
Viewing and Returning Missed Calls
39
Returning a Missed Call
39
Viewing a List of Missed Calls
39
STEP 1 Press Setup.
39
STEP 2 Scroll to Call History and press Select.
39
STEP 3 Scroll to Missed Calls and press Select. You can then do one of the following:
40
Turning the Missed Calls Shortcut On and Off
40
STEP 1 Press Setup.
40
STEP 2 Scroll to User Preferences and press Select.
40
STEP 3 Select Call Preferences.
40
STEP 4 Scroll to Miss Call Shortcut.
40
STEP 5 Press the Right Arrow key to toggle the feature on and press Set.
40
Forwarding Calls
41
STEP 1 Press Setup.
41
STEP 2 Scroll to User Preferences and press Select.
41
STEP 3 Select Call Preferences.
41
STEP 4 Highlight Call Forwarding.
41
STEP 5 Press the Right Arrow key to toggle call forwarding on (checked) or off (unchecked).
41
STEP 6 Press Set.
41
Forwarding Calls to a Single Number
41
STEP 1 Press Setup.
41
STEP 2 Scroll to User Preferences and press Select.
41
STEP 3 Select Call Preferences and scroll to Forward All Number.
41
STEP 4 Enter a number to where all calls are to be forwarded; for example, your voice mailbox, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any steering digits, access codes, or area codes required.
41
STEP 5 Press Set.
41
Forwarding Calls When Your Phone is Busy
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences and scroll to Forward Busy Number.
42
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
42
STEP 5 Press Set.
42
Forwarding Calls When You Do Not Answer the Phone
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences and scroll to Forward No Ans Number.
42
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
42
STEP 5 Press Set.
42
Delaying Call Forwarding When there is no Answer the Phone
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences and scroll to Forward No Ans Delay.
42
STEP 4 Enter the number of seconds to delay forwarding calls when there is no answer at your phone.
42
STEP 5 Press Set.
42
Setting Do Not Disturb
43
STEP 1 Choose Call Preferences.
43
STEP 2 Scroll to Do Not Disturb.
43
STEP 3 Press the Right Arrow key to turn Do Not Disturb on.
43
STEP 4 Press Set.
43
STEP 1 Choose Call Preferences.
43
STEP 2 Scroll to Do Not Disturb.
43
STEP 3 Press the Right Arrow key to turn Do Not Disturb Off.
43
STEP 4 Press Set.
43
Configuring Call Waiting
44
STEP 1 Press Setup.
44
STEP 2 Scroll to User Preferences and press Select.
44
STEP 3 Select Call Preferences.
44
STEP 4 Scroll to Call Waiting and press the Right Arrow key to turn call waiting On or Off.
44
STEP 5 Press Set.
44
Picking Up a Call
44
STEP 1 Press GrPickup. The phone displays any extensions in the group that have ringing calls.
44
STEP 2 Choose the call you want to pick up and press Dial.
44
STEP 1 Press the Pickup button.
44
STEP 2 Enter the extension number of the phone from which you are picking up the call and press Dial.
44
STEP 3 Select the call from the list and press Dial again.
45
Parking a Call
45
STEP 1 While on an active call, press the Park button.
45
STEP 2 Enter a number to identify the park line and press Dial. The park line number does not correspond with an actual phone ex...
45
STEP 3 You or another person must then “unpark” the call.
45
STEP 1 Press the Unpark button.
45
STEP 2 Enter the number identifier of the park line (for example, the number that was entered in Step 2 of “parking a call.”)
45
STEP 3 Press Dial. The call is picked up on your phone.
45
STEP 1 Press Setup.
45
STEP 2 Select Status.
45
STEP 3 Scroll to Call Park Status and press Select.
46
STEP 4 Choose the parked call you want to retrieve and press Unpark.
46
Placing a Three-Way Conference Call
46
STEP 1 Press the Conf button during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone.
46
STEP 2 Dial the second person’s telephone number.
46
STEP 3 Press the Conf button again. All three parties are connected in the conference call.
46
STEP 1 On one of the active calls, press ConfLx. If you have two active lines, the calls are conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in.
46
STEP 2 Press Select.
46
Using the Phone Directories
47
Using Your Personal Address Book
47
Adding a New Contact
48
STEP 1 In the Personal Address Book screen, press Add.
48
STEP 2 Use the keypad to enter the name of the directory entry. When finished with the name, use the Down Arrow key to navigate to the other fields.
48
STEP 3 Enter the office, mobile, or home phone number, including any digits you must dial to access an outside line and the appropriate area code, if necessary. You must enter at least one phone number for a contact.
48
STEP 4 (Optional) To change the ring tone for the caller:
48
a. Press the Right Arrow key to enter the Select Ring Tone screen.
48
b. Scroll through the available ring tones.
48
c. Press the Play button to play the selected ring tone or the Select button to assign that ringtone to the person whose number you are adding to the directory.
48
STEP 5 Press Save to save the entry.
48
Copying a Contact
49
STEP 1 In the Personal Address Book, scroll to highlight a contact.
49
STEP 2 Press Option and select Copy.
49
STEP 3 Press Option again and select Paste.
49
STEP 4 Edit any necessary fields and press Set.
49
Searching for a Contact
49
STEP 1 In the Personal Address Book, press Option and select Search.
49
STEP 2 Begin to enter the person’s name. The list below displays entries as you type in characters. Scroll to highlight the entry you want.
49
Deleting a Contact
49
STEP 1 In the Personal Address Book, highlight the contact you want to delete.
49
STEP 2 Press Option and select Delete.
49
STEP 3 Press OK to delete the contact.
49
Editing a Contact
49
STEP 1 In the Personal Address Book, highlight the contact you want to edit.
49
STEP 2 Choose one of the following:
49
Using the Corporate Directory
50
STEP 1 Press the Setup button and select Directories.
50
STEP 2 Scroll to the Corporate Directory you want to view and press Select.
50
STEP 1 Press the Setup button and select Directories.
50
STEP 2 Scroll to the LDAP Directory and press Select.
50
STEP 3 Choose the type of search to perform and press Select:
50
STEP 4 In the results, press Dial to dial the contact, or choose one of the other options.
50
Using the Call History Lists
51
Viewing the Call History Lists
51
STEP 1 Press Setup.
51
STEP 2 Scroll to Call History and press Select.
51
STEP 3 Select the Call History list you want to view. Available Call History lists are:
51
STEP 4 Press Select to view the list.
51
Deleting a Call History List
51
STEP 1 Press Setup.
51
STEP 2 Scroll to Call History and press Select.
51
STEP 3 Scroll to the Call History list you want to delete.
51
STEP 4 Press Option and select Delete List.
51
STEP 5 Press OK to delete the list.
51
Calling from the Call History Lists
52
STEP 1 Choose the call.
52
STEP 2 Press Dial.
52
Deleting an Entry from the Call History Lists
52
STEP 1 In the call history list, choose the call.
52
STEP 2 Press Option and select Delete Entry.
52
STEP 3 Press OK.
52
Saving a Call History List Number to Your Directory
52
STEP 1 In the call history list, choose the call.
52
STEP 2 Press Option and select Add to Address Book.
52
STEP 3 Press Select. The entry appears.
52
STEP 4 Edit the information (if desired) and press Save again. The entry is added to your directory.
52
Setting or Changing a Phone Password
53
STEP 1 Press Setup.
53
STEP 2 Scroll to Device Administration and press Select.
53
STEP 3 Select Set Password.
53
STEP 4 Enter your old password (leave blank if you have never set a password). Press the Down Arrow key to go to New Password.
53
STEP 5 Enter your new numeric password. Press the Down Arrow key to go to Re-enter New Password.
53
STEP 6 Reenter the same password.
53
STEP 7 Press Set.
53
STEP 1 Press Setup.
53
STEP 2 Scroll to Device Administration and press Select.
53
STEP 3 Select Set Password.
53
STEP 4 Enter your old password. Press the Down Arrow key to go to New Password.
53
STEP 5 Leave the New Password and Reenter New Password fields empty.
53
STEP 6 Press Set.
53
Logging In and Logging Out of Your Phone
53
STEP 1 Press Setup.
54
STEP 2 Scroll to Device Administration and press Select.
54
STEP 3 Scroll to Login and press Select.
54
STEP 4 Enter your password and press Login.
54
Accessing Voicemail
54
STEP 1 Press Setup.
54
STEP 2 Scroll to User Preferences and press Select.
54
STEP 3 Scroll to Call Preferences and press Select.
54
STEP 4 Scroll to Voice Mail.
54
STEP 5 Enter the number to dial for voicemail. For a Cisco Voice System, this is typically vmm. For an external system, enter the phone number, including any digits you must dial to reach an outside line.
54
STEP 6 Press Set.
54
Using Advanced Phone Features
55
Configuring Privacy and Security Features
56
Blocking Caller ID
56
STEP 1 Press Setup.
56
STEP 2 Scroll to User Preferences and press Select.
56
STEP 3 Select Call Preferences.
56
STEP 4 Scroll to Block Caller ID and press the Right Arrow key to choose On.
56
STEP 5 Press Set.
56
Blocking Anonymous Calls
56
STEP 1 Press Setup.
56
STEP 2 Scroll to User Preferences and press Select.
56
STEP 3 Select Call Preferences.
56
STEP 4 Scroll to Block Anonym Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
56
STEP 5 Press Set.
57
Using Secure Call
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Secure Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
57
STEP 5 Press Set. When you dial, you will hear a tone before the call.
57
Enabling Dial Assistance
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Dial Assist and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
57
STEP 5 Press Set.
58
Connecting to a Virtual Private Network (VPN)
58
STEP 1 Press Setup.
58
STEP 2 Scroll to Network Configuration and press Select.
58
STEP 3 Scroll to VPN and press the Right Arrow key.
58
STEP 4 Enter the IP address of the VPN server provided by your phone administrator.
58
STEP 5 Press the Down Arrow key and enter your user name.
58
STEP 6 Press the Down Arrow key and enter your password.
58
STEP 7 Press the Down Arrow key and enter the tunnel group (typically not required).
58
STEP 8 Press Set.
58
Connecting to a VPN Manually
58
STEP 1 Press Setup.
58
STEP 2 Scroll to Network Configuration and press Select.
58
STEP 3 Scroll to VPN and press the Right Arrow key to display VPN Settings.
58
STEP 4 Press the Down Arrow button to Enable Connection and press the Right Arrow key to connect to the VPN (checked). To disconnect, press the arrow key and uncheck the field.
59
Viewing Your VPN Status
59
STEP 1 Press Setup.
59
STEP 2 Scroll to Status and press Select.
59
STEP 3 Scroll to VPN Status and press Select.
59
Creating and Using Speed Dials
59
Creating Speed Dials on Unused Line Buttons
59
STEP 1 Press the unused line button and hold down for three seconds. The Define Speed Dial window displays.
59
STEP 2 Enter a name for the speed dial.
59
STEP 3 Press the Down Arrow key to display the phone number field.
59
STEP 4 Enter the phone number and press Set.
59
Creating Numerical Speed Dials
60
STEP 1 Press Setup.
60
STEP 2 Scroll to Speed Dials and press Select.
60
STEP 3 To create or edit a speed dial, select an unused speed dial location (2 through 9). You can have up to eight speed dials (location 1 is reserved for voice mail).
60
STEP 4 Press Edit.
60
STEP 5 Enter the name and phone number for the speed dial.
60
STEP 6 Press Save.
60
Calling Speed Dials
60
Using the IP Phone With Your Bluetooth-Enabled Mobile Phone
61
Enabling Bluetooth
61
STEP 1 Press Setup.
61
STEP 2 Scroll to User Preferences and press Select.
61
STEP 3 Scroll to Bluetooth Configuration and press Select.
61
STEP 4 With Bluetooth highlighted, press the Right Arrow key until a blue check mark appears.
61
STEP 5 Press Set.
61
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
62
Initiating Pairing from the IP Phone
62
STEP 1 Enable Bluetooth as described in the “Enabling Bluetooth” section on page 61.
62
STEP 2 Press Setup.
62
STEP 3 Scroll to User Preferences and press Select.
62
STEP 4 Scroll to Bluetooth Configuration and press Select.
62
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
62
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
62
STEP 7 Press Scan to scan for the Bluetooth device.
62
STEP 8 In the Select a Bluetooth Device to Pair list, select the device that you want to pair and press Connect.
63
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
63
STEP 1 On your iPhone, click Settings.
63
STEP 2 Under General, choose Bluetooth. Ensure Bluetooth is turned on.
63
STEP 3 In the Bluetooth Window, under Devices, find the MAC address of your Cisco SPA525G2.
63
STEP 4 Select the MAC address of the Cisco SPA525G2.
63
STEP 5 Enter the PIN (the default is 0000) and press Connect.
63
Verifying that the Cisco SPA525G2 is Paired
64
STEP 1 On the Cisco SPA525G2, press the Setup button.
64
STEP 2 Scroll to User Preferences and press Select.
64
STEP 3 Scroll to Bluetooth and press Select.
64
STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key.
64
Importing Your Mobile Phone Address Book into the Cisco SPA525G2
64
STEP 1 Press the Setup button and select Directories.
64
STEP 2 Select Personal Address Book.
64
STEP 3 Press the Import softkey.
64
Making a Mobile Phone Call by using Your Cisco SPA525G2
65
STEP 1 Press the line button associated with your mobile phone (the line button is marked with a mobile phone icon with a flashing lightning bolt).
65
STEP 2 Do one of the following:
65
Receiving Mobile Phone Calls by using the Cisco SPA525G2
66
Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone
66
Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2
66
Charging Your Mobile Phone
67
Playing MP3 Files on Your Phone
67
Creating the Playlist
68
STEP 1 Connect a USB storage device to your PC.
68
STEP 2 Create a directory named mp3 on the USB device and copy the audio files into that directory.
68
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the phone.
68
STEP 4 Press the Setup button.
68
STEP 5 Scroll to MP3 Player and press Select.
68
STEP 6 Press Add List to create a playlist from the songs on the USB device.
68
STEP 7 Choose songs by using one of the following methods:
68
STEP 8 After choosing songs, the songs are marked with a check next to the song. Press Add to add the selected songs to the playlist.
68
Playing Songs
68
Controlling the Audio
68
Using the Paging Feature
70
Paging Another Phone
70
Paging a Group of Phones
70
Configuring Auto Answer
70
STEP 1 Press Setup.
70
STEP 2 Scroll to User Preferences and press Select.
70
STEP 3 Select Call Preferences.
70
STEP 4 Scroll to Auto Answer Page. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
70
STEP 5 Press Set.
70
Customizing Your IP Phone Screen
71
Changing the IP Phone Screen Contrast
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Scroll to Screen Preferences and press Select.
71
STEP 4 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1 (lowest) and 15 (greatest) to change the contrast.
71
STEP 5 Press Set.
71
Setting the Screen Backlight Timer
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Scroll to Screen Preferences and press Select.
71
STEP 4 Scroll to Backlight. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked). When the feature is enabled, the darkening feature is enabled.
71
STEP 5 Scroll to Backlight Timer. Enter the number of seconds before the display should shut off after the phone is idle.
71
STEP 6 Press Set.
71
Configuring the Phone Screen Saver
72
STEP 1 Press Setup.
72
STEP 2 Scroll to User Preferences and press Select.
72
STEP 3 Scroll to Screen Preferences and press Select.
72
STEP 4 With Screen Saver highlighted, press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
72
STEP 5 Scroll to Screen Saver Settings and press the Right Arrow key to choose the settings:
72
STEP 6 Press Set.
72
Changing the Phone Wallpaper
73
STEP 1 Connect a USB storage device to your PC.
73
STEP 2 Create a directory named pictures on the USB device and copy the image files into that directory. Image files must be between 30Kb and 300Kb. The phone can read up to 45 images from the USB device.
73
STEP 3 Remove the USB device from your PC and insert it into the USB port on the Cisco SPA525G or SPA525G2.
73
STEP 1 Press Setup.
73
STEP 2 Scroll to User Preferences and press Select.
73
STEP 3 Scroll to Screen Preferences and press Select.
73
STEP 4 Scroll to Wallpaper. Press the arrow keys to select an image to use as the wallpaper.
73
STEP 5 Use the navigation arrows to highlight an image. To preview how the image will look on your phone, highlight the image and press View.
73
STEP 6 Press Select to choose the image.
73
STEP 7 Press Set.
73
Using Ring Tones
74
STEP 1 Press Setup.
74
STEP 2 Scroll to User Preferences and press Select.
74
STEP 3 Scroll to Audio Preferences and press Select.
74
STEP 4 Scroll to the extension for which you want to select a ring tone and press the Right Arrow key.
74
STEP 5 Scroll through the ring tones and press Select to choose the highlighted ringtone for that extension. Press Play to hear the highlighted ring tone.
74
Accessing Weather and News on Your Phone
74
STEP 1 Press Setup.
74
STEP 2 Select Web Applications.
74
STEP 3 Select the type of service.
74
Accessing Weather Information
74
STEP 1 In the Web Applications screen, select Weather.
74
STEP 2 Press Add.
74
STEP 3 Enter the city name or zip code, and press Search.
74
STEP 4 Select the city from the list of results and press Add.
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Weather information for the first entry in the list of cities is displayed. To view other cities on the list, press List and select the city. Then press View.
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Highlight the city you want to change.
75
STEP 3 Press Option, and choose Move Up, Move Down, or Delete.
75
Accessing News
75
STEP 1 In the Web Applications screen, select News.
75
STEP 2 Scroll to select the type of news you want to view:
75
STEP 3 Press Select to bring up the list of articles and use the Up and Down Arrow keys to scroll through them.
75
STEP 4 Press View to read an article, using the Down Arrow key to scroll through the article. Press Prev or Next to go to other articles in the news category.
75
Configuring Date and Time Parameters on Your Phone
76
STEP 1 Press Setup.
76
STEP 2 Scroll to Device Administration and press Select.
76
STEP 3 Scroll to Date/Time and press Select.
76
STEP 4 Highlight the date and time setting that you want to change:
76
Using Star Codes
77
Restarting Your Phone
78
STEP 1 Press Setup.
78
STEP 2 Scroll to Device Administration and press Select.
78
STEP 3 Scroll to Restart and press Select.
78
Viewing Phone, Network, and Call Information
79
Viewing Product Information
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Status and press Select.
79
STEP 3 Select Product Information. You can view the following information:
79
Viewing Network Information
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Status and press Select.
79
STEP 3 Scroll to Network Status and press Select. You can view the following information:
79
Viewing Phone Line and Extension Information
80
STEP 1 Press Setup.
80
STEP 2 Scroll to Status and press Select.
80
STEP 3 Scroll to Phone Status and press Select. You can view the following information:
80
Viewing Peripheral Status
80
STEP 1 Press Setup.
80
STEP 2 Scroll to Status and press Select.
80
STEP 3 Scroll to Peripheral Status and press Select. You can view the following information:
81
Viewing the Wireless Connection Status
81
STEP 1 Press Setup.
81
STEP 2 Scroll to Network Configuration and press Select.
81
STEP 3 Select Wi-Fi Configuration and press the Right Arrow key.
81
STEP 4 Scroll to Wireless Status and press Select. The status, SSID name, and signal strength are displayed. Press Detail for more information.
81
Advanced Menus for Technical Support Personnel
81
CAUTION These menus are used to configure and troubleshoot your phone and the phone network. You should not change these settings or perform these actions unless directed to do so by your Administrator.
81
Settings Menu
81
Using the Web Configuration Utility
83
Logging in to the Phone Web User Interface
83
STEP 1 Get the IP address of your phone:
83
a. Press Setup.
83
b. Select to Status > Network Status.
83
c. Scroll to view IP Address. This is the IP address of your phone.
83
STEP 2 On your PC, open a Web browser window. Your PC must be on the same subnetwork as the phone.
84
STEP 3 Enter the IP address in the browser address bar. For example, 192.168.1.244. The phone web user interface displays.
84
Making the Web Configuration Utility Viewable
85
STEP 1 Press Setup.
85
STEP 2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server.
85
STEP 3 To change the status of the Web Server parameter, press the Right Arrow key to toggle the feature enabled (checked) or disabled (unchecked).
85
STEP 4 To save your change, press Set.
85
Saving the Configuration Profile
85
Configuring Your Personal Address Book
85
STEP 1 Log in to the phone web user interface.
85
STEP 2 Choose the Personal Address Book tab. A window appears with the listings for your address book.
85
STEP 3 In the Personal Address Book tab, click Add Personal Address Entry. The entry menu displays.
86
STEP 4 Enter the name, work number, home number, or mobile number for the new contact. Enter numbers only; do not enter spaces or symbols. For example, 18315880220.
86
STEP 5 Select a ring tone.
86
STEP 6 Click Submit All Changes. The contact is added to your address book.
86
STEP 1 Click the Phone icon under Speed Dials.
86
STEP 2 Choose the phone number (office, home, or mobile) that you want to add as a speed dial.
86
STEP 3 Choose the speed dial position to assign the contact.
86
STEP 4 Click Confirm. The Speed Dial tab displays.
86
STEP 1 In the Personal Address Book tab, check the box next to the contacts you want to remove. To select all contacts, check the box at the top of the column.
86
STEP 2 Click Remove.
86
STEP 3 Click OK. The contacts are removed from your address book.
86
STEP 1 In the Personal Address Book tab, click the Edit icon in the row for that contact.
86
STEP 2 Modify the information and click Submit All Changes.
86
Configuring Voice User Parameters
87
Configuring Call Forwarding
87
STEP 1 Log in to the phone web user interface.
87
STEP 2 In the Voice tab User menu, under Call Forward you can configure the following parameters:
87
STEP 3 Click Submit All Changes. Your phone reboots.
87
Configuring Supplementary Services
88
Call Waiting (CW Setting)
88
Block Caller ID (Block CID Setting)
88
Block Anonymous Calls (Block ANC Setting)
88
Do Not Disturb (DND Setting)
88
Display Text Messages on Receiving Phone (Display Text Message on Recv Setting)
88
Text Messages From a Third Party (Text Message From 3rd Party)
89
Audio Volume
89
Screen
90
Viewing Call History Lists
90
STEP 1 Log in to the phone web user interface.
90
STEP 2 Choose the Call History tab.
90
STEP 3 Select a call history list to show from the drop-down list:
91
STEP 4 (Optional) To add a call from one of these lists to your address book, click the Address Book icon in the Add column. Edit the information and click Submit All Changes. The Personal Address Book displays.
91
Creating Speed Dials
91
STEP 1 Log in to the phone web user interface.
91
STEP 2 Choose the Speed Dials tab.
91
STEP 3 Enter the name and number, IP address, or URL for the speed dial entries you want to create or edit. Remember to enter an...
91
STEP 4 Click Submit All Changes.
91
Configuring Wi-Fi
92
STEP 1 Log in to the phone web user interface.
92
STEP 2 Click the Wi-Fi tab.
92
STEP 3 Verify that Wireless Enable is set to On.
92
STEP 4 To manually enter a Wi-Fi profile, choose Wi-Fi Profile from the Wi-Fi Device list and proceed to the next section. To use WPS, choose Wi-Fi Protected Setup and follow the on-screen instructions
92
Creating a Wi-Fi Profile
93
STEP 1 In the Wi-Fi tab, verify Wi-Fi Profile is selected in the Wi-Fi Device menu.
93
STEP 2 To add a profile by scanning for available networks:
93
a. Click Site Survey.
93
b. Click the icon in the Add row for the SSID of the wireless network to be included in the profile list.
93
c. Complete the profile by entering the name, SSID, and security information.
93
d. Click Submit All Changes. The phone is rebooted.
93
STEP 3 Click Submit All Changes. The phone is rebooted.
93
Configuring Bluetooth
93
STEP 1 Log in to the phone web user interface.
93
STEP 2 Choose the Bluetooth Configuration tab.
93
STEP 3 Ensure Bluetooth Device is set to On.
93
STEP 4 Click Search Bluetooth Devices. When found, your device appears in the Bluetooth Device List.
94
STEP 5 Select the device.
94
STEP 6 Enter your PIN.
94
STEP 7 Click Submit All Changes.
94
Bluetooth Profiles
94
Upgrading Firmware
94
STEP 1 Log in to the phone web user interface.
94
STEP 2 Choose the Firmware Upgrade tab.
94
STEP 3 Click Firmware Upgrade Window.
94
STEP 4 Browse to select the firmware file from your PC.
94
STEP 5 Click Submit. The firmware is installed and your phone reboots.
95
Where to Go From Here
96
Power Adapter Statement
98
FCC and IC Statement
98
Federal Communication Commission Interference Statement
98
IMPORTANT NOTE
99
FCC Radiation Exposure Statement:
99
Industry Canada Statement
99
View document
Cisco Small Business SPA525G2 User manual
Type
User manual
Brand
Cisco
Size
2.90 MB
Category
IP phones
Pages
99
Language
English
Table of contents
Getting Started
8
Overview
8
Caring for Your Phone
10
Understanding Your Phone Lines and Buttons
10
Figure 1 Cisco SPA525G and Cisco SPA525G2 Phone Components
11
Table 1 IP Phone Components
11
Softkey Buttons
13
Table 2 Cisco SPA 525G/525G2 Softkey Buttons
13
Using the Keypad and Buttons with Menus
16
Using Keypad Shortcuts
16
Using the Navigation Button
16
Entering Numbers and Text in Fields
16
Using Phone Hardware and Accessories
17
Using the Speakerphone
17
Using Wired and Wireless Headsets
17
Connecting the Headset
17
Connecting Bluetooth Headsets
18
STEP 1 Press Setup.
18
STEP 2 Select User Preferences.
18
STEP 3 Select Bluetooth Configuration.
18
STEP 4 With Bluetooth selected, press the Right Arrow key to turn Bluetooth On.
18
STEP 5 Press Set.
19
STEP 1 Enable Bluetooth as described above.
19
STEP 2 Press Setup.
19
STEP 3 Scroll to User Preferences and press Select.
19
STEP 4 Scroll to Bluetooth Configuration and press Select.
19
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
19
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
19
STEP 7 Press Scan to scan for your headset. Depending on the network environment (for example, the number of Bluetooth devices a...
19
STEP 8 In the list of found devices, select your headset and press Select to edit the profile.
19
STEP 9 Scroll to PIN and enter the PIN for your Bluetooth headset.
19
STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to On.
19
STEP 11 Press Connect. The profile screen displays and a check mark appears next to the headset if the connection was successful.
20
Using a Headset with Your IP Phone
20
Switching Between the Handset/Headset/Speakerphone During a Call
20
Using the Cisco Attendant Console
21
Changing the Cisco SPA500DS Attendant Console Display
21
STEP 1 Press the Setup button.
22
STEP 2 Scroll to User Preferences and press Select.
22
STEP 3 Scroll to Att. Console Preferences and press Select.
22
STEP 4 Choose Font Size or Contrast from the menu.
22
Installing Your Phone
23
Before You Begin
23
CAUTION Do not plug a telephone line cord into the port marked AUX. The RJ-11 port marked AUX is reserved for connection with the Cisco Attendant Console. It is not for use as a telephone line port or IP device connection.
23
Connecting the Handset
24
STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone base in the slot marked with a phone symbol. This port is labeled #5 on Figure 1.
24
STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset (not shown).
24
Figure 1 Cisco SPA 525G/525G2 IP Phone Connections
24
(Optional) Attaching the Desk Stand
26
STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.
26
STEP 2 Slide the bottom tabs into the slots
26
STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top slots. Do not force it.
26
(Optional) Mounting the Phone to the Wall
26
Figure 2 MB100 Wall Mount Kit
26
Connecting the Power
27
Connecting Your Phone to the Network
27
Connecting Your Phone to the Wired Network
27
STEP 1 Plug the Ethernet cable into the back of the base station into the slot marked “SW.” This port is labeled #4 on Figure 1 on page 24.
27
STEP 2 Plug the other end of the Ethernet cable into the appropriate device on your network, such as a network switch.
27
Connecting Your Phone to the Wireless Network
28
Determining Your Wireless Router Security Type
28
STEP 1 Log in to your wireless router web interface. Your computer must be connected to same subnetwork as the router. Enter the IP address of the wireless router in the browser toolbar.
28
STEP 2 If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password. Cisco routers typically use cisco for the username and cisco for the password.)
28
STEP 3 View the Wireless tab or screen. Note the network name (SSID) and the type of security (WEP, WPA Personal, or WPA2 Personal).
28
Setting the Phone Wireless Connection
30
STEP 1 If you have plugged in an Ethernet cable to connect the phone to the wired network, remove it and reboot the phone. When the phone is connected by using wired Ethernet, the phone Wi-Fi connection is disabled.
30
STEP 2 Press Setup.
30
STEP 3 Scroll to Network Configuration and press Select.
30
STEP 4 Highlight Wi-Fi, press the Left or Right Arrow key to toggle Wi-Fi on or off.
30
STEP 5 Press Set.
30
STEP 6 Scroll to Wi-Fi Configuration and press the Right Arrow key.
30
STEP 7 Choose one of the following options:
31
Using Wi-Fi Protected Setup
31
STEP 1 Select Wireless Configuration and select Wi-Fi Protected Setup.
31
STEP 2 Choose one of the following options:
31
Push Button Configuration:
31
a. Press the WPS button on your router.
31
b. On your phone, highlight Push Button Configuration and press Select. Your phone might reboot before the Wi-Fi connection is established.
31
PIN Configuration
31
a. After selecting PIN Configuration on your phone, note the PIN displayed.
31
b. Connect to your router interface by using a PC by following the instructions provided with your router.
31
c. If required, enter the user name and password. (By default, Linksys routers typically use admin for the user name and admin for the password. Cisco routers typically use cisco for the username and cisco for the password.)
31
d. Locate the Wireless Protected Setup configuration menu.
31
e. Enter the PIN into the field that allows you to setup wireless devices by using a PIN.
31
f. Save your changes.
32
g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone might reboot before the Wi-Fi connection is established.
32
Manually Adding a Wireless Profile
32
STEP 1 In the Network Configuration window, verify that Wi-Fi is enabled (checked).
32
STEP 2 Scroll to Wi-Fi Configuration and press the Right Arrow key to enter the Wi-Fi Configuration screen.
32
STEP 3 Select Wireless Profile. The current wireless profiles are displayed.
32
STEP 4 Do one of the following:
32
Scanning for Available Networks
32
STEP 1 In the Wireless Profile window, press Scan.
32
STEP 2 In the list of available networks, scroll to the desired network and click Add to select the highlighted network.
32
STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security options:
32
STEP 4 Press Set.
33
Manually Adding a Network
33
STEP 1 From the Wireless Profile screen, press Option and select Add New to manually add the network.
33
STEP 2 (Optional) Press the Right Arrow key under Security Mode to set the security options:
33
STEP 3 Press Set.
34
Uploading Security Certificates to the Phone
34
STEP 1 Connect a USB storage device to your PC.
34
STEP 2 Create a directory named ca on the USB device and copy the certificate files into that directory.
34
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the IP phone.
34
STEP 4 After creating a wireless profile, in the Profile screen, press the Right Arrow key under Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise).
34
STEP 5 Scroll to Root Certificate and press the Right Arrow key. All files in the ca folder are displayed.
34
STEP 6 Use the Up Arrow or Down Arrow key to choose the certificate you want to install (for example, the root certificate). Press the Select softkey.
34
STEP 7 Press Save to save the profile.
34
Verifying Phone Startup
35
Updating Your Phone Firmware
35
CAUTION If you are using your phone with an Internet Telephony Service Provider (ITSP) system, do not manually update your phone...
35
Using Basic Phone Functions
36
Placing or Answering a Call
37
Using Dial Assistance
37
STEP 1 Use the navigation button highlight a phone number.
37
STEP 2 Press Select or Dial to complete the call.
37
Adjusting Call Volume and Muting
38
Adjusting Call Volume
38
Using Mute
38
Putting a Call on Hold
38
Resuming a Call
38
Ending a Call
38
Transferring Calls
39
Performing an Attended Transfer
39
STEP 1 During an active call or with a call on hold, press Transfer.
39
STEP 2 Do one of the following:
39
STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is opened to dial the number.
39
STEP 4 Do one of the following:
39
Performing an Unattended (Blind) Transfer
39
STEP 1 During an active call press BlindXfer.
39
STEP 2 Enter the number to where you want to transfer the call and press Dial. The call is transferred with no further action required.
39
Redialing
40
Viewing and Returning Missed Calls
40
Returning a Missed Call
40
Viewing a List of Missed Calls
40
STEP 1 Press Setup.
40
STEP 2 Scroll to Call History and press Select.
40
STEP 3 Scroll to Missed Calls and press Select. You can then do one of the following:
41
Turning the Missed Calls Shortcut On and Off
41
STEP 1 Press Setup.
41
STEP 2 Scroll to User Preferences and press Select.
41
STEP 3 Select Call Preferences.
41
STEP 4 Scroll to Miss Call Shortcut.
41
STEP 5 Press the Right Arrow key to toggle the feature on and press Set.
41
Forwarding Calls
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences.
42
STEP 4 Highlight Call Forwarding.
42
STEP 5 Press the Right Arrow key to toggle call forwarding on (checked) or off (unchecked).
42
STEP 6 Press Set.
42
Forwarding Calls to a Single Number
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences and scroll to Forward All Number.
42
STEP 4 Enter a number to where all calls are to be forwarded; for example, your voice mailbox, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any steering digits, access codes, or area codes required.
42
STEP 5 Press Set.
42
Forwarding Calls When Your Phone is Busy
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward Busy Number.
43
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
43
STEP 5 Press Set.
43
Forwarding Calls When You Do Not Answer the Phone
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward No Ans Number.
43
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
43
STEP 5 Press Set.
43
Delaying Call Forwarding When there is no Answer the Phone
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward No Ans Delay.
43
STEP 4 Enter the number of seconds to delay forwarding calls when there is no answer at your phone.
43
STEP 5 Press Set.
43
Setting Do Not Disturb
44
STEP 1 Choose Call Preferences.
44
STEP 2 Scroll to Do Not Disturb.
44
STEP 3 Press the Right Arrow key to turn Do Not Disturb on.
44
STEP 4 Press Set.
44
STEP 1 Choose Call Preferences.
44
STEP 2 Scroll to Do Not Disturb.
44
STEP 3 Press the Right Arrow key to turn Do Not Disturb Off.
44
STEP 4 Press Set.
44
Configuring Call Waiting
45
STEP 1 Press Setup.
45
STEP 2 Scroll to User Preferences and press Select.
45
STEP 3 Select Call Preferences.
45
STEP 4 Scroll to Call Waiting and press the Right Arrow key to turn call waiting On or Off.
45
STEP 5 Press Set.
45
Picking Up a Call
45
STEP 1 Press GrPickup. The phone displays any extensions in the group that have ringing calls.
45
STEP 2 Choose the call you want to pick up and press Dial.
45
STEP 1 Press the Pickup button.
45
STEP 2 Enter the extension number of the phone from which you are picking up the call and press Dial.
45
STEP 3 Select the call from the list and press Dial again.
46
Parking a Call
46
STEP 1 While on an active call, press the Park button.
46
STEP 2 Enter a number to identify the park line and press Dial. The park line number does not correspond with an actual phone ex...
46
STEP 3 You or another person must then “unpark” the call.
46
STEP 1 Press the Unpark button.
46
STEP 2 Enter the number identifier of the park line (for example, the number that was entered in Step 2 of “parking a call.”)
46
STEP 3 Press Dial. The call is picked up on your phone.
46
STEP 1 Press Setup.
46
STEP 2 Select Status.
46
STEP 3 Scroll to Call Park Status and press Select.
47
STEP 4 Choose the parked call you want to retrieve and press Unpark.
47
Placing a Three-Way Conference Call
47
STEP 1 Press the Conf button during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone.
47
STEP 2 Dial the second person’s telephone number.
47
STEP 3 Press the Conf button again. All three parties are connected in the conference call.
47
STEP 1 On one of the active calls, press ConfLx. If you have two active lines, the calls are conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in.
47
STEP 2 Press Select.
47
Using the Phone Directories
48
Using Your Personal Address Book
48
Adding a New Contact
49
STEP 1 In the Personal Address Book screen, press Add.
49
STEP 2 Use the keypad to enter the name of the directory entry. When finished with the name, use the Down Arrow key to navigate to the other fields.
49
STEP 3 Enter the office, mobile, or home phone number, including any digits you must dial to access an outside line and the appropriate area code, if necessary. You must enter at least one phone number for a contact.
49
STEP 4 (Optional) To change the ring tone for the caller:
49
a. Press the Right Arrow key to enter the Select Ring Tone screen.
49
b. Scroll through the available ring tones.
49
c. Press the Play button to play the selected ring tone or the Select button to assign that ringtone to the person whose number you are adding to the directory.
49
STEP 5 Press Save to save the entry.
49
Copying a Contact
50
STEP 1 In the Personal Address Book, scroll to highlight a contact.
50
STEP 2 Press Option and select Copy.
50
STEP 3 Press Option again and select Paste.
50
STEP 4 Edit any necessary fields and press Set.
50
Searching for a Contact
50
STEP 1 In the Personal Address Book, press Option and select Search.
50
STEP 2 Begin to enter the person’s name. The list below displays entries as you type in characters. Scroll to highlight the entry you want.
50
Deleting a Contact
50
STEP 1 In the Personal Address Book, highlight the contact you want to delete.
50
STEP 2 Press Option and select Delete.
50
STEP 3 Press OK to delete the contact.
50
Editing a Contact
50
STEP 1 In the Personal Address Book, highlight the contact you want to edit.
50
STEP 2 Choose one of the following:
51
Using the Corporate Directory
51
STEP 1 Press the Setup button and select Directories.
51
STEP 2 Scroll to the Corporate Directory you want to view and press Select.
51
STEP 1 Press the Setup button and select Directories.
51
STEP 2 Scroll to the LDAP Directory and press Select.
51
STEP 3 Choose the type of search to perform and press Select:
51
STEP 4 In the results, press Dial to dial the contact, or choose one of the other options.
51
Using the Call History Lists
52
Viewing the Call History Lists
52
STEP 1 Press Setup.
52
STEP 2 Scroll to Call History and press Select.
52
STEP 3 Select the Call History list you want to view. Available Call History lists are:
52
STEP 4 Press Select to view the list.
52
Deleting a Call History List
52
STEP 1 Press Setup.
52
STEP 2 Scroll to Call History and press Select.
52
STEP 3 Scroll to the Call History list you want to delete.
52
STEP 4 Press Option and select Delete List.
52
STEP 5 Press OK to delete the list.
52
Calling from the Call History Lists
53
STEP 1 Choose the call.
53
STEP 2 Press Dial.
53
Deleting an Entry from the Call History Lists
53
STEP 1 In the call history list, choose the call.
53
STEP 2 Press Option and select Delete Entry.
53
STEP 3 Press OK.
53
Saving a Call History List Number to Your Directory
53
STEP 1 In the call history list, choose the call.
53
STEP 2 Press Option and select Add to Address Book.
53
STEP 3 Press Select. The entry appears.
53
STEP 4 Edit the information (if desired) and press Save again. The entry is added to your directory.
53
Setting or Changing a Phone Password
54
STEP 1 Press Setup.
54
STEP 2 Scroll to Device Administration and press Select.
54
STEP 3 Select Set Password.
54
STEP 4 Enter your old password (leave blank if you have never set a password). Press the Down Arrow key to go to New Password.
54
STEP 5 Enter your new numeric password. Press the Down Arrow key to go to Re-enter New Password.
54
STEP 6 Reenter the same password.
54
STEP 7 Press Set.
54
STEP 1 Press Setup.
54
STEP 2 Scroll to Device Administration and press Select.
54
STEP 3 Select Set Password.
54
STEP 4 Enter your old password. Press the Down Arrow key to go to New Password.
54
STEP 5 Leave the New Password and Reenter New Password fields empty.
54
STEP 6 Press Set.
54
Logging In and Logging Out of Your Phone
54
STEP 1 Press Setup.
55
STEP 2 Scroll to Device Administration and press Select.
55
STEP 3 Scroll to Login and press Select.
55
STEP 4 Enter your password and press Login.
55
Accessing Voicemail
55
STEP 1 Press Setup.
55
STEP 2 Scroll to User Preferences and press Select.
55
STEP 3 Scroll to Call Preferences and press Select.
55
STEP 4 Scroll to Voice Mail.
55
STEP 5 Enter the number to dial for voicemail. For a Cisco Voice System, this is typically vmm. For an external system, enter the phone number, including any digits you must dial to reach an outside line.
55
STEP 6 Press Set.
55
Using Advanced Phone Features
56
Configuring Privacy and Security Features
57
Blocking Caller ID
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Block Caller ID and press the Right Arrow key to choose On.
57
STEP 5 Press Set.
57
Blocking Anonymous Calls
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Block Anonym Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
57
STEP 5 Press Set.
58
Using Secure Call
58
STEP 1 Press Setup.
58
STEP 2 Scroll to User Preferences and press Select.
58
STEP 3 Select Call Preferences.
58
STEP 4 Scroll to Secure Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
58
STEP 5 Press Set. When you dial, you will hear a tone before the call.
58
Enabling Dial Assistance
58
STEP 1 Press Setup.
58
STEP 2 Scroll to User Preferences and press Select.
58
STEP 3 Select Call Preferences.
58
STEP 4 Scroll to Dial Assist and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
58
STEP 5 Press Set.
59
Connecting to a Virtual Private Network (VPN)
59
STEP 1 Press Setup.
59
STEP 2 Scroll to Network Configuration and press Select.
59
STEP 3 Scroll to VPN and press the Right Arrow key.
59
STEP 4 Enter the IP address of the VPN server provided by your phone administrator.
59
STEP 5 Press the Down Arrow key and enter your user name.
59
STEP 6 Press the Down Arrow key and enter your password.
59
STEP 7 Press the Down Arrow key and enter the tunnel group (typically not required).
59
STEP 8 Press Set.
59
Connecting to a VPN Manually
59
STEP 1 Press Setup.
59
STEP 2 Scroll to Network Configuration and press Select.
59
STEP 3 Scroll to VPN and press the Right Arrow key to display VPN Settings.
59
STEP 4 Press the Down Arrow button to Enable Connection and press the Right Arrow key to connect to the VPN (checked). To disconnect, press the arrow key and uncheck the field.
60
Viewing Your VPN Status
60
STEP 1 Press Setup.
60
STEP 2 Scroll to Status and press Select.
60
STEP 3 Scroll to VPN Status and press Select.
60
Creating and Using Speed Dials
60
Creating Speed Dials on Unused Line Buttons
60
STEP 1 Press the unused line button and hold down for three seconds. The Define Speed Dial window displays.
60
STEP 2 Enter a name for the speed dial.
60
STEP 3 Press the Down Arrow key to display the phone number field.
60
STEP 4 Enter the phone number and press Set.
60
Creating Numerical Speed Dials
61
STEP 1 Press Setup.
61
STEP 2 Scroll to Speed Dials and press Select.
61
STEP 3 To create or edit a speed dial, select an unused speed dial location (2 through 9). You can have up to eight speed dials (location 1 is reserved for voice mail).
61
STEP 4 Press Edit.
61
STEP 5 Enter the name and phone number for the speed dial.
61
STEP 6 Press Save.
61
Calling Speed Dials
61
Using the IP Phone With Your Bluetooth-Enabled Mobile Phone
62
Enabling Bluetooth
62
STEP 1 Press Setup.
62
STEP 2 Scroll to User Preferences and press Select.
62
STEP 3 Scroll to Bluetooth Configuration and press Select.
62
STEP 4 With Bluetooth highlighted, press the Right Arrow key until a blue check mark appears.
62
STEP 5 Press Set.
62
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
63
Initiating Pairing from the IP Phone
63
STEP 1 Enable Bluetooth as described in the “Enabling Bluetooth” section on page 62.
63
STEP 2 Press Setup.
63
STEP 3 Scroll to User Preferences and press Select.
63
STEP 4 Scroll to Bluetooth Configuration and press Select.
63
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
63
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
63
STEP 7 Press Scan to scan for the Bluetooth device.
63
STEP 8 In the Select a Bluetooth Device to Pair list, select the device that you want to pair and press Connect.
64
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
64
STEP 1 On your iPhone, click Settings.
64
STEP 2 Under General, choose Bluetooth. Ensure Bluetooth is turned on.
64
STEP 3 In the Bluetooth Window, under Devices, find the MAC address of your Cisco SPA525G2.
64
STEP 4 Select the MAC address of the Cisco SPA525G2.
64
STEP 5 Enter the PIN (the default is 0000) and press Connect.
64
Verifying that the Cisco SPA525G2 is Paired
65
STEP 1 On the Cisco SPA525G2, press the Setup button.
65
STEP 2 Scroll to User Preferences and press Select.
65
STEP 3 Scroll to Bluetooth and press Select.
65
STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key.
65
Importing Your Mobile Phone Address Book into the Cisco SPA525G2
65
STEP 1 Press the Setup button and select Directories.
65
STEP 2 Select Personal Address Book.
65
STEP 3 Press the Import softkey.
65
Making a Mobile Phone Call by using Your Cisco SPA525G2
66
STEP 1 Press the line button associated with your mobile phone (the line button is marked with a mobile phone icon with a flashing lightning bolt).
66
STEP 2 Do one of the following:
66
Receiving Mobile Phone Calls by using the Cisco SPA525G2
67
Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone
67
Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2
67
Charging Your Mobile Phone
68
Playing MP3 Files on Your Phone
68
Creating the Playlist
69
STEP 1 Connect a USB storage device to your PC.
69
STEP 2 Create a directory named mp3 on the USB device and copy the audio files into that directory.
69
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the phone.
69
STEP 4 Press the Setup button.
69
STEP 5 Scroll to MP3 Player and press Select.
69
STEP 6 Press Add List to create a playlist from the songs on the USB device.
69
STEP 7 Choose songs by using one of the following methods:
69
STEP 8 After choosing songs, the songs are marked with a check next to the song. Press Add to add the selected songs to the playlist.
69
Playing Songs
69
Controlling the Audio
69
Using the Paging Feature
70
Paging Another Phone
70
Paging a Group of Phones
70
Configuring Auto Answer
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Select Call Preferences.
71
STEP 4 Scroll to Auto Answer Page. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
71
STEP 5 Press Set.
71
Customizing Your IP Phone Screen
71
Changing the IP Phone Screen Contrast
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Scroll to Screen Preferences and press Select.
71
STEP 4 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1 (lowest) and 15 (greatest) to change the contrast.
71
STEP 5 Press Set.
71
Setting the Screen Backlight Timer
72
STEP 1 Press Setup.
72
STEP 2 Scroll to User Preferences and press Select.
72
STEP 3 Scroll to Screen Preferences and press Select.
72
STEP 4 Scroll to Backlight. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked). When the feature is enabled, the darkening feature is enabled.
72
STEP 5 Scroll to Backlight Timer. Enter the number of seconds before the display should shut off after the phone is idle.
72
STEP 6 Press Set.
72
Configuring the Phone Screen Saver
72
STEP 1 Press Setup.
72
STEP 2 Scroll to User Preferences and press Select.
72
STEP 3 Scroll to Screen Preferences and press Select.
72
STEP 4 With Screen Saver highlighted, press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
72
STEP 5 Scroll to Screen Saver Settings and press the Right Arrow key to choose the settings:
73
STEP 6 Press Set.
73
Changing the Phone Wallpaper
73
STEP 1 Connect a USB storage device to your PC.
73
STEP 2 Create a directory named pictures on the USB device and copy the image files into that directory. Image files must be between 30Kb and 300Kb. The phone can read up to 45 images from the USB device.
73
STEP 3 Remove the USB device from your PC and insert it into the USB port on the Cisco SPA525G or SPA525G2.
73
STEP 1 Press Setup.
74
STEP 2 Scroll to User Preferences and press Select.
74
STEP 3 Scroll to Screen Preferences and press Select.
74
STEP 4 Scroll to Wallpaper. Press the arrow keys to select an image to use as the wallpaper.
74
STEP 5 Use the navigation arrows to highlight an image. To preview how the image will look on your phone, highlight the image and press View.
74
STEP 6 Press Select to choose the image.
74
STEP 7 Press Set.
74
Using Ring Tones
74
STEP 1 Press Setup.
74
STEP 2 Scroll to User Preferences and press Select.
74
STEP 3 Scroll to Audio Preferences and press Select.
74
STEP 4 Scroll to the extension for which you want to select a ring tone and press the Right Arrow key.
74
STEP 5 Scroll through the ring tones and press Select to choose the highlighted ringtone for that extension. Press Play to hear the highlighted ring tone.
74
Accessing Weather and News on Your Phone
75
STEP 1 Press Setup.
75
STEP 2 Select Web Applications.
75
STEP 3 Select the type of service.
75
Accessing Weather Information
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Press Add.
75
STEP 3 Enter the city name or zip code, and press Search.
75
STEP 4 Select the city from the list of results and press Add.
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Weather information for the first entry in the list of cities is displayed. To view other cities on the list, press List and select the city. Then press View.
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Highlight the city you want to change.
75
STEP 3 Press Option, and choose Move Up, Move Down, or Delete.
76
Accessing News
76
STEP 1 In the Web Applications screen, select News.
76
STEP 2 Scroll to select the type of news you want to view:
76
STEP 3 Press Select to bring up the list of articles and use the Up and Down Arrow keys to scroll through them.
76
STEP 4 Press View to read an article, using the Down Arrow key to scroll through the article. Press Prev or Next to go to other articles in the news category.
76
Configuring Date and Time Parameters on Your Phone
76
STEP 1 Press Setup.
76
STEP 2 Scroll to Device Administration and press Select.
76
STEP 3 Scroll to Date/Time and press Select.
76
STEP 4 Highlight the date and time setting that you want to change:
76
Using Star Codes
77
Restarting Your Phone
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Device Administration and press Select.
79
STEP 3 Scroll to Restart and press Select.
79
Viewing Phone, Network, and Call Information
79
Viewing Product Information
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Status and press Select.
79
STEP 3 Select Product Information. You can view the following information:
79
Viewing Network Information
80
STEP 1 Press Setup.
80
STEP 2 Scroll to Status and press Select.
80
STEP 3 Scroll to Network Status and press Select. You can view the following information:
80
Viewing Phone Line and Extension Information
80
STEP 1 Press Setup.
80
STEP 2 Scroll to Status and press Select.
80
STEP 3 Scroll to Phone Status and press Select. You can view the following information:
81
Viewing Peripheral Status
81
STEP 1 Press Setup.
81
STEP 2 Scroll to Status and press Select.
81
STEP 3 Scroll to Peripheral Status and press Select. You can view the following information:
81
Viewing the Wireless Connection Status
81
STEP 1 Press Setup.
81
STEP 2 Scroll to Network Configuration and press Select.
81
STEP 3 Select Wi-Fi Configuration and press the Right Arrow key.
81
STEP 4 Scroll to Wireless Status and press Select. The status, SSID name, and signal strength are displayed. Press Detail for more information.
82
Advanced Menus for Technical Support Personnel
82
CAUTION These menus are used to configure and troubleshoot your phone and the phone network. You should not change these settings or perform these actions unless directed to do so by your Administrator.
82
Settings Menu
82
Using the Web Configuration Utility
83
Logging in to the Phone Web User Interface
83
STEP 1 Get the IP address of your phone:
83
a. Press Setup.
83
b. Select to Status > Network Status.
83
c. Scroll to view IP Address. This is the IP address of your phone.
83
STEP 2 On your PC, open a Web browser window. Your PC must be on the same subnetwork as the phone.
84
STEP 3 Enter the IP address in the browser address bar. For example, 192.168.1.244. The phone web user interface displays.
84
Making the Web Configuration Utility Viewable
85
STEP 1 Press Setup.
85
STEP 2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server.
85
STEP 3 To change the status of the Web Server parameter, press the Right Arrow key to toggle the feature enabled (checked) or disabled (unchecked).
85
STEP 4 To save your change, press Set.
85
Saving the Configuration Profile
85
Configuring Your Personal Address Book
85
STEP 1 Log in to the phone web user interface.
85
STEP 2 Choose the Personal Address Book tab. A window appears with the listings for your address book.
85
STEP 3 In the Personal Address Book tab, click Add Personal Address Entry. The entry menu displays.
86
STEP 4 Enter the name, work number, home number, or mobile number for the new contact. Enter numbers only; do not enter spaces or symbols. For example, 18315880220.
86
STEP 5 Select a ring tone.
86
STEP 6 Click Submit All Changes. The contact is added to your address book.
86
STEP 1 Click the Phone icon under Speed Dials.
86
STEP 2 Choose the phone number (office, home, or mobile) that you want to add as a speed dial.
86
STEP 3 Choose the speed dial position to assign the contact.
86
STEP 4 Click Confirm. The Speed Dial tab displays.
86
STEP 1 In the Personal Address Book tab, check the box next to the contacts you want to remove. To select all contacts, check the box at the top of the column.
86
STEP 2 Click Remove.
86
STEP 3 Click OK. The contacts are removed from your address book.
86
STEP 1 In the Personal Address Book tab, click the Edit icon in the row for that contact.
86
STEP 2 Modify the information and click Submit All Changes.
86
Configuring Voice User Parameters
87
Configuring Call Forwarding
87
STEP 1 Log in to the phone web user interface.
87
STEP 2 In the Voice tab User menu, under Call Forward you can configure the following parameters:
87
STEP 3 Click Submit All Changes. Your phone reboots.
87
Configuring Supplementary Services
88
Call Waiting (CW Setting)
88
Block Caller ID (Block CID Setting)
88
Block Anonymous Calls (Block ANC Setting)
88
Do Not Disturb (DND Setting)
88
Display Text Messages on Receiving Phone (Display Text Message on Recv Setting)
89
Text Messages From a Third Party (Text Message From 3rd Party)
89
Audio Volume
89
Screen
90
Viewing Call History Lists
90
STEP 1 Log in to the phone web user interface.
90
STEP 2 Choose the Call History tab.
90
STEP 3 Select a call history list to show from the drop-down list:
91
STEP 4 (Optional) To add a call from one of these lists to your address book, click the Address Book icon in the Add column. Edit the information and click Submit All Changes. The Personal Address Book displays.
91
Creating Speed Dials
91
STEP 1 Log in to the phone web user interface.
91
STEP 2 Choose the Speed Dials tab.
91
STEP 3 Enter the name and number, IP address, or URL for the speed dial entries you want to create or edit. Remember to enter an...
91
STEP 4 Click Submit All Changes.
91
Configuring Wi-Fi
92
STEP 1 Log in to the phone web user interface.
92
STEP 2 Click the Wi-Fi tab.
92
STEP 3 Verify that Wireless Enable is set to On.
92
STEP 4 To manually enter a Wi-Fi profile, choose Wi-Fi Profile from the Wi-Fi Device list and proceed to the next section. To use WPS, choose Wi-Fi Protected Setup and follow the on-screen instructions
92
Creating a Wi-Fi Profile
93
STEP 1 In the Wi-Fi tab, verify Wi-Fi Profile is selected in the Wi-Fi Device menu.
93
STEP 2 To add a profile by scanning for available networks:
93
a. Click Site Survey.
93
b. Click the icon in the Add row for the SSID of the wireless network to be included in the profile list.
93
c. Complete the profile by entering the name, SSID, and security information.
93
d. Click Submit All Changes. The phone is rebooted.
93
STEP 3 Click Submit All Changes. The phone is rebooted.
93
Configuring Bluetooth
93
STEP 1 Log in to the phone web user interface.
93
STEP 2 Choose the Bluetooth Configuration tab.
93
STEP 3 Ensure Bluetooth Device is set to On.
93
STEP 4 Click Search Bluetooth Devices. When found, your device appears in the Bluetooth Device List.
94
STEP 5 Select the device.
94
STEP 6 Enter your PIN.
94
STEP 7 Click Submit All Changes.
94
Bluetooth Profiles
94
Upgrading Firmware
94
STEP 1 Log in to the phone web user interface.
94
STEP 2 Choose the Firmware Upgrade tab.
94
STEP 3 Click Firmware Upgrade Window.
94
STEP 4 Browse to select the firmware file from your PC.
95
STEP 5 Click Submit. The firmware is installed and your phone reboots.
95
Where to Go From Here
96
Power Adapter Statement
98
FCC and IC Statement
98
Federal Communication Commission Interference Statement
98
IMPORTANT NOTE
99
FCC Radiation Exposure Statement:
99
Industry Canada Statement
99
View document
Cisco Small Business SPA525G2 User manual
Type
User manual
Brand
Cisco
Size
1.76 MB
Category
IP phones
Pages
99
Language
English
Table of contents
Getting Started
8
Overview
8
Caring for Your Phone
10
Understanding Your Phone Lines and Buttons
10
Figure 1 Cisco SPA525G and Cisco SPA525G2 Phone Components
11
Table 1 IP Phone Components
11
Softkey Buttons
13
Table 2 Cisco SPA 525G/525G2 Softkey Buttons
13
Using the Keypad and Buttons with Menus
16
Using Keypad Shortcuts
16
Using the Navigation Button
16
Entering Numbers and Text in Fields
16
Using Phone Hardware and Accessories
17
Using the Speakerphone
17
Using Wired and Wireless Headsets
17
Connecting the Headset
17
Connecting Bluetooth Headsets
18
STEP 1 Press Setup.
18
STEP 2 Select User Preferences.
18
STEP 3 Select Bluetooth Configuration.
19
STEP 4 With Bluetooth selected, press the Right Arrow key to turn Bluetooth On.
19
STEP 5 Press Set.
19
STEP 1 Enable Bluetooth as described above.
19
STEP 2 Press Setup.
19
STEP 3 Scroll to User Preferences and press Select.
19
STEP 4 Scroll to Bluetooth Configuration and press Select.
19
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
19
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
19
STEP 7 Press Scan to scan for your headset. Depending on the network environment (for example, the number of Bluetooth devices a...
19
STEP 8 In the list of found devices, select your headset and press Select to edit the profile.
19
STEP 9 Scroll to PIN and enter the PIN for your Bluetooth headset.
20
STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to On.
20
STEP 11 Press Connect. The profile screen displays and a check mark appears next to the headset if the connection was successful.
20
Using a Headset with Your IP Phone
20
Switching Between the Handset/Headset/Speakerphone During a Call
20
Using the Cisco Attendant Console
21
Changing the Cisco SPA500DS Attendant Console Display
21
STEP 1 Press the Setup button.
22
STEP 2 Scroll to User Preferences and press Select.
22
STEP 3 Scroll to Att. Console Preferences and press Select.
22
STEP 4 Choose Font Size or Contrast from the menu and press edit:
22
Installing Your Phone
23
Before You Begin
23
CAUTION Do not plug a telephone line cord into the port marked AUX. The RJ-11 port marked AUX is reserved for connection with the Cisco Attendant Console. It is not for use as a telephone line port or IP device connection.
23
Connecting the Handset
24
STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone base in the slot marked with a phone symbol. This port is labeled #5 on Figure 1.
24
STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset (not shown).
24
Figure 1 Cisco SPA 525G/525G2 IP Phone Connections
24
(Optional) Attaching the Desk Stand
26
STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.
26
STEP 2 Slide the bottom tabs into the slots
26
STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top slots. Do not force it.
26
(Optional) Mounting the Phone to the Wall
26
Figure 2 MB100 Wall Mount Kit
26
Connecting the Power
27
Connecting Your Phone to the Network
27
Connecting Your Phone to the Wired Network
27
STEP 1 Plug the Ethernet cable into the back of the base station into the slot marked “SW.” This port is labeled #4 on Figure 1 on page 24.
27
STEP 2 Plug the other end of the Ethernet cable into the appropriate device on your network, such as a network switch.
27
Connecting Your Phone to the Wireless Network
28
Determining Your Wireless Router Security Type
28
STEP 1 Log in to your wireless router web interface. Your computer must be connected to same subnetwork as the router. Enter the IP address of the wireless router in the browser toolbar.
28
STEP 2 If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password. Cisco routers typically use cisco for the username and cisco for the password.)
28
STEP 3 View the Wireless tab or screen. Note the network name (SSID) and the type of security (WEP, WPA Personal, or WPA2 Personal).
28
Setting the Phone Wireless Connection
30
STEP 1 If you have plugged in an Ethernet cable to connect the phone to the wired network, remove it and reboot the phone. When the phone is connected by using wired Ethernet, the phone Wi-Fi connection is disabled.
30
STEP 2 Press Setup.
30
STEP 3 Scroll to Network Configuration and press Select.
30
STEP 4 Highlight Wi-Fi, press the Left or Right Arrow key to toggle Wi-Fi on or off.
30
STEP 5 Press Set.
30
STEP 6 Scroll to Wi-Fi Configuration and press the Right Arrow key.
30
STEP 7 Choose one of the following options:
31
Using Wi-Fi Protected Setup
31
STEP 1 Select Wireless Configuration and select Wi-Fi Protected Setup.
31
STEP 2 Choose one of the following options:
31
Push Button Configuration:
31
a. Press the WPS button on your router.
31
b. On your phone, highlight Push Button Configuration and press Select. Your phone might reboot before the Wi-Fi connection is established.
31
PIN Configuration
31
a. After selecting PIN Configuration on your phone, note the PIN displayed.
31
b. Connect to your router interface by using a PC by following the instructions provided with your router.
31
c. If required, enter the user name and password. (By default, Linksys routers typically use admin for the user name and admin for the password. Cisco routers typically use cisco for the username and cisco for the password.)
31
d. Locate the Wireless Protected Setup configuration menu.
31
e. Enter the PIN into the field that allows you to setup wireless devices by using a PIN.
31
f. Save your changes.
32
g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone might reboot before the Wi-Fi connection is established.
32
Manually Adding a Wireless Profile
32
STEP 1 In the Network Configuration window, verify that Wi-Fi is enabled (checked).
32
STEP 2 Scroll to Wi-Fi Configuration and press the Right Arrow key to enter the Wi-Fi Configuration screen.
32
STEP 3 Select Wireless Profile. The current wireless profiles are displayed.
32
STEP 4 Do one of the following:
32
Scanning for Available Networks
32
STEP 1 In the Wireless Profile window, press Scan.
32
STEP 2 In the list of available networks, scroll to the desired network and click Add to select the highlighted network.
32
STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security options:
32
STEP 4 Press Set.
33
Manually Adding a Network
33
STEP 1 From the Wireless Profile screen, press Option and select Add New to manually add the network.
33
STEP 2 (Optional) Press the Right Arrow key under Security Mode to set the security options:
33
STEP 3 Press Set.
34
Uploading Security Certificates to the Phone
34
STEP 1 Connect a USB storage device to your PC.
34
STEP 2 Create a directory named ca on the USB device and copy the certificate files into that directory.
34
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the IP phone.
34
STEP 4 After creating a wireless profile, in the Profile screen, press the Right Arrow key under Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise).
34
STEP 5 Scroll to Root Certificate and press the Right Arrow key. All files in the ca folder are displayed.
34
STEP 6 Use the Up Arrow or Down Arrow key to choose the certificate you want to install (for example, the root certificate). Press the Select softkey.
34
STEP 7 Press Save to save the profile.
34
Verifying Phone Startup
35
Updating Your Phone Firmware
35
CAUTION If you are using your phone with an Internet Telephony Service Provider (ITSP) system, do not manually update your phone...
35
Using Basic Phone Functions
36
Placing or Answering a Call
37
Using Dial Assistance
37
STEP 1 Use the navigation button highlight a phone number.
37
STEP 2 Press Select or Dial to complete the call.
37
Adjusting Call Volume and Muting
38
Adjusting Call Volume
38
Using Mute
38
Putting a Call on Hold
38
Resuming a Call
38
Ending a Call
38
Transferring Calls
39
Performing an Attended Transfer
39
STEP 1 During an active call or with a call on hold, press Transfer.
39
STEP 2 Do one of the following:
39
STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is opened to dial the number.
39
STEP 4 Do one of the following:
39
Performing an Unattended (Blind) Transfer
39
STEP 1 During an active call press BlindXfer.
39
STEP 2 Enter the number to where you want to transfer the call and press Dial. The call is transferred with no further action required.
39
Redialing
40
Viewing and Returning Missed Calls
40
Returning a Missed Call
40
Viewing a List of Missed Calls
40
STEP 1 Press Setup.
40
STEP 2 Scroll to Call History and press Select.
40
STEP 3 Scroll to Missed Calls and press Select. You can then do one of the following:
41
Turning the Missed Calls Shortcut On and Off
41
STEP 1 Press Setup.
41
STEP 2 Scroll to User Preferences and press Select.
41
STEP 3 Select Call Preferences.
41
STEP 4 Scroll to Miss Call Shortcut.
41
STEP 5 Press the Right Arrow key to toggle the feature on and press Set.
41
Forwarding Calls
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences.
42
STEP 4 Highlight Call Forwarding.
42
STEP 5 Press the Right Arrow key to toggle call forwarding on (checked) or off (unchecked).
42
STEP 6 Press Set.
42
Forwarding Calls to a Single Number
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences and scroll to Forward All Number.
42
STEP 4 Enter a number to where all calls are to be forwarded; for example, your voice mailbox, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any steering digits, access codes, or area codes required.
42
STEP 5 Press Set.
42
Forwarding Calls When Your Phone is Busy
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward Busy Number.
43
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
43
STEP 5 Press Set.
43
Forwarding Calls When You Do Not Answer the Phone
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward No Ans Number.
43
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
43
STEP 5 Press Set.
43
Delaying Call Forwarding When there is no Answer the Phone
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward No Ans Delay.
43
STEP 4 Enter the number of seconds to delay forwarding calls when there is no answer at your phone.
43
STEP 5 Press Set.
43
Setting Do Not Disturb
44
STEP 1 Choose Call Preferences.
44
STEP 2 Scroll to Do Not Disturb.
44
STEP 3 Press the Right Arrow key to turn Do Not Disturb on.
44
STEP 4 Press Set.
44
STEP 1 Choose Call Preferences.
44
STEP 2 Scroll to Do Not Disturb.
44
STEP 3 Press the Right Arrow key to turn Do Not Disturb Off.
44
STEP 4 Press Set.
44
Configuring Call Waiting
45
STEP 1 Press Setup.
45
STEP 2 Scroll to User Preferences and press Select.
45
STEP 3 Select Call Preferences.
45
STEP 4 Scroll to Call Waiting and press the Right Arrow key to turn call waiting On or Off.
45
STEP 5 Press Set.
45
Picking Up a Call
45
STEP 1 Press GrPickup. The phone displays any extensions in the group that have ringing calls.
45
STEP 2 Choose the call you want to pick up and press Dial.
45
STEP 1 Press the Pickup button.
45
STEP 2 Enter the extension number of the phone from which you are picking up the call and press Dial.
45
STEP 3 Select the call from the list and press Dial again.
46
Placing a Three-Way Conference Call
46
STEP 1 Press the Conf button during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone.
46
STEP 2 Dial the second person’s telephone number.
46
STEP 3 Press the Conf button again. All three parties are connected in the conference call.
46
STEP 1 On one of the active calls, press ConfLx. If you have two active lines, the calls are conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in.
46
STEP 2 Press Select.
46
Using the Phone Directories
47
Using Your Personal Address Book
47
Adding a New Contact
48
STEP 1 In the Personal Address Book screen, press Add.
48
STEP 2 Use the keypad to enter the name of the directory entry. When finished with the name, use the Down Arrow key to navigate to the other fields.
48
STEP 3 Enter the office, mobile, or home phone number, including any digits you must dial to access an outside line and the appropriate area code, if necessary. You must enter at least one phone number for a contact.
48
STEP 4 (Optional) To change the ring tone for the caller:
48
a. Press the Right Arrow key to enter the Select Ring Tone screen.
48
b. Scroll through the available ring tones.
48
c. Press the Play button to play the selected ring tone or the Select button to assign that ringtone to the person whose number you are adding to the directory.
48
STEP 5 Press Save to save the entry.
48
Copying a Contact
49
STEP 1 In the Personal Address Book, scroll to highlight a contact.
49
STEP 2 Press Option and select Copy.
49
STEP 3 Press Option again and select Paste.
49
STEP 4 Edit any necessary fields and press Set.
49
Searching for a Contact
49
STEP 1 In the Personal Address Book, press Option and select Search.
49
STEP 2 Begin to enter the person’s name. The list below displays entries as you type in characters. Scroll to highlight the entry you want.
49
Deleting a Contact
49
STEP 1 In the Personal Address Book, highlight the contact you want to delete.
49
STEP 2 Press Option and select Delete.
49
STEP 3 Press OK to delete the contact.
49
Editing a Contact
49
STEP 1 In the Personal Address Book, highlight the contact you want to edit.
49
STEP 2 Choose one of the following:
50
Importing Your Mobile Phone Address Book into the Cisco SPA 525G2
50
STEP 1 Press Dir or Directory or press the Setup button, select Directories.
50
STEP 2 Select Personal Address Book.
50
STEP 3 Press Import.
50
Using the Corporate Directory
51
STEP 1 Press the Setup button and select Directories.
51
STEP 2 Scroll to the Corporate Directory you want to view and press Select.
51
STEP 1 Press the Setup button and select Directories.
51
STEP 2 Scroll to the LDAP Directory and press Select.
51
STEP 3 Choose the type of search to perform and press Select:
51
STEP 4 In the results, press Dial to dial the contact, or choose one of the other options.
51
Using the Call History Lists
51
Viewing the Call History Lists
51
STEP 1 Press Setup.
51
STEP 2 Scroll to Call History and press Select.
51
STEP 3 Select the Call History list you want to view. Available Call History lists are:
52
STEP 4 Press Select to view the list.
52
Deleting a Call History List
52
STEP 1 Press Setup.
52
STEP 2 Scroll to Call History and press Select.
52
STEP 3 Scroll to the Call History list you want to delete.
52
STEP 4 Press Option and select Delete List.
52
STEP 5 Press OK to delete the list.
52
Calling from the Call History Lists
52
STEP 1 Choose the call.
52
STEP 2 Press Dial.
52
Deleting an Entry from the Call History Lists
53
STEP 1 In the call history list, choose the call.
53
STEP 2 Press Option and select Delete Entry.
53
STEP 3 Press OK.
53
Saving a Call History List Number to Your Directory
53
STEP 1 In the call history list, choose the call.
53
STEP 2 Press Option and select Add to Address Book.
53
STEP 3 Press Select. The entry appears.
53
STEP 4 Edit the information (if desired) and press Save again. The entry is added to your directory.
53
Setting or Changing a Phone Password
53
STEP 1 Press Setup.
53
STEP 2 Scroll to Device Administration and press Select.
53
STEP 3 Select Set Password.
53
STEP 4 Enter your old password (leave blank if you have never set a password). Press the Down Arrow key to go to New Password.
53
STEP 5 Enter your new numeric password. Press the Down Arrow key to go to Re-enter New Password.
53
STEP 6 Reenter the same password.
53
STEP 7 Press Set.
54
STEP 1 Press Setup.
54
STEP 2 Scroll to Device Administration and press Select.
54
STEP 3 Select Set Password.
54
STEP 4 Enter your old password. Press the Down Arrow key to go to New Password.
54
STEP 5 Leave the New Password and Reenter New Password fields empty.
54
STEP 6 Press Set.
54
Logging In and Logging Out of Your Phone
54
STEP 1 Press Setup.
54
STEP 2 Scroll to Device Administration and press Select.
54
STEP 3 Scroll to Login and press Select.
54
STEP 4 Enter your password and press Login.
54
Accessing Voicemail
55
STEP 1 Press Setup.
55
STEP 2 Scroll to User Preferences and press Select.
55
STEP 3 Scroll to Call Preferences and press Select.
55
STEP 4 Scroll to Voice Mail.
55
STEP 5 Enter the number to dial for voicemail. For a Cisco Voice System, this is typically vmm. For an external system, enter the phone number, including any digits you must dial to reach an outside line.
55
STEP 6 Press Set.
55
Using Advanced Phone Features
56
Configuring Privacy and Security Features
57
Blocking Caller ID
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Block Caller ID and press the Right Arrow key to choose On.
57
STEP 5 Press Set.
57
Blocking Anonymous Calls
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Block Anonym Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
57
STEP 5 Press Set.
58
Using Secure Call
58
STEP 1 Press Setup.
58
STEP 2 Scroll to User Preferences and press Select.
58
STEP 3 Select Call Preferences.
58
STEP 4 Scroll to Secure Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
58
STEP 5 Press Set. When you dial, you will hear a tone before the call.
58
Enabling Dial Assistance
58
STEP 1 Press Setup.
58
STEP 2 Scroll to User Preferences and press Select.
58
STEP 3 Select Call Preferences.
58
STEP 4 Scroll to Dial Assist and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
58
STEP 5 Press Set.
59
Connecting to a Virtual Private Network (VPN)
59
STEP 1 Press Setup.
59
STEP 2 Scroll to Network Configuration and press Select.
59
STEP 3 Scroll to VPN and press the Right Arrow key.
59
STEP 4 Enter the IP address of the VPN server provided by your phone administrator.
59
STEP 5 Press the Down Arrow key and enter your user name.
59
STEP 6 Press the Down Arrow key and enter your password.
59
STEP 7 Press the Down Arrow key and enter the tunnel group (typically not required).
59
STEP 8 Press Set.
59
Connecting to a VPN Manually
59
STEP 1 Press Setup.
59
STEP 2 Scroll to Network Configuration and press Select.
59
STEP 3 Scroll to VPN and press the Right Arrow key to display VPN Settings.
59
STEP 4 Press the Down Arrow button to Enable Connection and press the Right Arrow key to connect to the VPN (checked). To disconnect, press the arrow key and uncheck the field.
60
Viewing Your VPN Status
60
STEP 1 Press Setup.
60
STEP 2 Scroll to Status and press Select.
60
STEP 3 Scroll to VPN Status and press Select.
60
Creating and Using Speed Dials
60
Creating Speed Dials on Unused Line Buttons
60
STEP 1 Press the unused line button and hold down for three seconds. The Define Speed Dial window displays.
60
STEP 2 Enter a name for the speed dial.
60
STEP 3 Press the Down Arrow key to display the phone number field.
60
STEP 4 Enter the phone number and press Set.
60
Creating Numerical Speed Dials
61
STEP 1 Press Setup.
61
STEP 2 Scroll to Speed Dials and press Select.
61
STEP 3 To create or edit a speed dial, select an unused speed dial location (2 through 9). You can have up to eight speed dials (location 1 is reserved for voice mail).
61
STEP 4 Press Edit.
61
STEP 5 Enter the name and phone number for the speed dial.
61
STEP 6 Press Save.
61
Calling Speed Dials
61
Using the IP Phone With Your Bluetooth-Enabled Mobile Phone
62
Enabling Bluetooth
62
STEP 1 Press Setup.
62
STEP 2 Scroll to User Preferences and press Select.
62
STEP 3 Scroll to Bluetooth Configuration and press Select.
62
STEP 4 With Bluetooth highlighted, press the Right Arrow key until a blue check mark appears.
62
STEP 5 Press Set.
62
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
63
Initiating Pairing from the IP Phone
63
STEP 1 Enable Bluetooth as described in the “Enabling Bluetooth” section on page 62.
63
STEP 2 Press Setup.
63
STEP 3 Scroll to User Preferences and press Select.
63
STEP 4 Scroll to Bluetooth Configuration and press Select.
63
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
63
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
63
STEP 7 Press Scan to scan for the Bluetooth device.
63
STEP 8 In the Select a Bluetooth Device to Pair list, select the device that you want to pair and press Connect.
64
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
64
STEP 1 On your iPhone, click Settings.
64
STEP 2 Under General, choose Bluetooth. Ensure Bluetooth is turned on.
64
STEP 3 In the Bluetooth Window, under Devices, find the MAC address of your Cisco SPA525G2.
64
STEP 4 Select the MAC address of the Cisco SPA525G2.
64
STEP 5 Enter the PIN (the default is 0000) and press Connect.
64
Verifying that the Cisco SPA525G2 is Paired
65
STEP 1 On the Cisco SPA525G2, press the Setup button.
65
STEP 2 Scroll to User Preferences and press Select.
65
STEP 3 Scroll to Bluetooth and press Select.
65
STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key.
65
Importing Your Mobile Phone Address Book into the Cisco SPA525G2
65
STEP 1 Press the Setup button and select Directories.
65
STEP 2 Select Personal Address Book.
65
STEP 3 Press the Import softkey.
65
Making a Mobile Phone Call by using Your Cisco SPA525G2
66
STEP 1 Press the line button associated with your mobile phone (the line button is marked with a mobile phone icon with a flashing lightning bolt).
66
STEP 2 Do one of the following:
66
Receiving Mobile Phone Calls by using the Cisco SPA525G2
67
Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone
67
Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2
67
Charging Your Mobile Phone
68
Playing MP3 Files on Your Phone
68
Creating the Playlist
69
STEP 1 Connect a USB storage device to your PC.
69
STEP 2 Create a directory named mp3 on the USB device and copy the audio files into that directory.
69
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the phone.
69
STEP 4 Press the Setup button.
69
STEP 5 Scroll to MP3 Player and press Select.
69
STEP 6 Press Add List to create a playlist from the songs on the USB device.
69
STEP 7 Choose songs by using one of the following methods:
69
STEP 8 After choosing songs, the songs are marked with a check next to the song. Press Add to add the selected songs to the playlist.
69
Playing Songs
69
Controlling the Audio
69
Using the Paging Feature
70
Paging Another Phone
70
Paging a Group of Phones
70
Configuring Auto Answer
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Select Call Preferences.
71
STEP 4 Scroll to Auto Answer Page. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
71
STEP 5 Press Set.
71
Customizing Your IP Phone Screen
71
Changing the IP Phone Screen Contrast
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Scroll to Screen Preferences and press Select.
71
STEP 4 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1 (lowest) and 15 (greatest) to change the contrast.
71
STEP 5 Press Set.
71
Setting the Screen Backlight Timer
72
STEP 1 Press Setup.
72
STEP 2 Scroll to User Preferences and press Select.
72
STEP 3 Scroll to Screen Preferences and press Select.
72
STEP 4 Scroll to Backlight. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked). When the feature is enabled, the darkening feature is enabled.
72
STEP 5 Scroll to Backlight Timer. Enter the number of seconds before the display should shut off after the phone is idle.
72
STEP 6 Press Set.
72
Configuring the Phone Screen Saver
72
STEP 1 Press Setup.
72
STEP 2 Scroll to User Preferences and press Select.
72
STEP 3 Scroll to Screen Preferences and press Select.
72
STEP 4 With Screen Saver highlighted, press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
72
STEP 5 Scroll to Screen Saver Settings and press the Right Arrow key to choose the settings:
73
STEP 6 Press Set.
73
Changing the Phone Wallpaper
73
STEP 1 Connect a USB storage device to your PC.
73
STEP 2 Create a directory named pictures on the USB device and copy the image files into that directory. Image files must be between 30Kb and 300Kb. The phone can read up to 45 images from the USB device.
73
STEP 3 Remove the USB device from your PC and insert it into the USB port on the Cisco SPA525G or SPA525G2.
73
STEP 1 Press Setup.
74
STEP 2 Scroll to User Preferences and press Select.
74
STEP 3 Scroll to Screen Preferences and press Select.
74
STEP 4 Scroll to Wallpaper. Press the arrow keys to select an image to use as the wallpaper.
74
STEP 5 Use the navigation arrows to highlight an image. To preview how the image will look on your phone, highlight the image and press View.
74
STEP 6 Press Select to choose the image.
74
STEP 7 Press Set.
74
Using Ring Tones
74
STEP 1 Press Setup.
74
STEP 2 Scroll to User Preferences and press Select.
74
STEP 3 Scroll to Audio Preferences and press Select.
74
STEP 4 Scroll to the extension for which you want to select a ring tone and press the Right Arrow key.
74
STEP 5 Scroll through the ring tones and press Select to choose the highlighted ringtone for that extension. Press Play to hear the highlighted ring tone.
74
a. Select From USB in the ring tone list menu.
74
b. Press Play to review the music.
74
c. Press Save.
74
Accessing Weather and News on Your Phone
75
STEP 1 Press Setup.
75
STEP 2 Select Web Applications.
75
STEP 3 Select the type of service.
75
Accessing Weather Information
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Press Add.
75
STEP 3 Enter the city name or zip code, and press Search.
75
STEP 4 Select the city from the list of results and press Add.
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Weather information for the first entry in the list of cities is displayed. To view other cities on the list, press List and select the city. Then press View.
75
STEP 1 In the Web Applications screen, select Weather.
76
STEP 2 Highlight the city you want to change.
76
STEP 3 Press Option, and choose Move Up, Move Down, or Delete.
76
Accessing News
76
STEP 1 In the Web Applications screen, select News.
76
STEP 2 Scroll to select the type of news you want to view:
76
STEP 3 Press Select to bring up the list of articles and use the Up and Down Arrow keys to scroll through them.
76
STEP 4 Press View to read an article, using the Down Arrow key to scroll through the article. Press Prev or Next to go to other articles in the news category.
76
Configuring Date and Time Parameters on Your Phone
76
STEP 1 Press Setup.
76
STEP 2 Scroll to Device Administration and press Select.
76
STEP 3 Scroll to Date/Time and press Select.
76
STEP 4 Highlight the date and time setting that you want to change:
76
Using Star Codes
77
Restarting Your Phone
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Device Administration and press Select.
79
STEP 3 Scroll to Restart and press Select.
79
Viewing Phone, Network, and Call Information
79
Viewing Product Information
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Status and press Select.
79
STEP 3 Select Product Information. You can view the following information:
79
Viewing Network Information
80
STEP 1 Press Setup.
80
STEP 2 Scroll to Status and press Select.
80
STEP 3 Scroll to Network Status and press Select. You can view the following information:
80
Viewing Phone Line and Extension Information
80
STEP 1 Press Setup.
81
STEP 2 Scroll to Status and press Select.
81
STEP 3 Scroll to Phone Status and press Select. You can view the following information:
81
Viewing Peripheral Status
81
STEP 1 Press Setup.
81
STEP 2 Scroll to Status and press Select.
81
STEP 3 Scroll to Peripheral Status and press Select. You can view the following information:
81
Viewing the Wireless Connection Status
81
STEP 1 Press Setup.
81
STEP 2 Scroll to Network Configuration and press Select.
81
STEP 3 Select Wi-Fi Configuration and press the Right Arrow key.
82
STEP 4 Scroll to Wireless Status and press Select. The status, SSID name, and signal strength are displayed. Press Detail for more information.
82
Advanced Menus for Technical Support Personnel
82
CAUTION These menus are used to configure and troubleshoot your phone and the phone network. You should not change these settings or perform these actions unless directed to do so by your Administrator.
82
Settings Menu
82
Using the Web Configuration Utility
83
Logging in to the Phone Web User Interface
83
STEP 1 Get the IP address of your phone:
83
a. Press Setup.
83
b. Select to Status > Network Status.
83
c. Scroll to view IP Address. This is the IP address of your phone.
83
STEP 2 On your PC, open a Web browser window. Your PC must be on the same subnetwork as the phone.
84
STEP 3 Enter the IP address in the browser address bar. For example, 192.168.1.244. The phone web user interface displays.
84
Saving the Configuration Profile
84
Configuring Your Personal Address Book
85
STEP 1 Log in to the phone web user interface.
85
STEP 2 Choose the Personal Address Book tab. A window appears with the listings for your address book.
85
STEP 3 In the Personal Address Book tab, click Add Personal Address Entry. The entry menu displays.
85
STEP 4 Enter the name, work number, home number, or mobile number for the new contact. Enter numbers only; do not enter spaces or symbols. For example, 18315880220.
85
STEP 5 Select a ring tone.
85
STEP 6 Click Submit All Changes. The contact is added to your address book.
85
STEP 1 Click the Phone icon under Speed Dials.
85
STEP 2 Choose the phone number (office, home, or mobile) that you want to add as a speed dial.
85
STEP 3 Choose the speed dial position to assign the contact.
85
STEP 4 Click Confirm. The Speed Dial tab displays.
85
STEP 1 In the Personal Address Book tab, check the box next to the contacts you want to remove. To select all contacts, check the box at the top of the column.
85
STEP 2 Click Remove.
85
STEP 3 Click OK. The contacts are removed from your address book.
86
STEP 1 In the Personal Address Book tab, click the Edit icon in the row for that contact.
86
STEP 2 Modify the information and click Submit All Changes.
86
Configuring Voice User Parameters
86
Configuring Call Forwarding
86
STEP 1 Log in to the phone web user interface.
86
STEP 2 In the Voice tab User menu, under Call Forward you can configure the following parameters:
86
STEP 3 Click Submit All Changes. Your phone reboots.
87
Configuring Supplementary Services
87
Call Waiting (CW Setting)
87
Block Caller ID (Block CID Setting)
87
Block Anonymous Calls (Block ANC Setting)
87
Do Not Disturb (DND Setting)
88
Display Text Messages on Receiving Phone (Display Text Message on Recv Setting)
88
Text Messages From a Third Party (Text Message From 3rd Party)
88
Audio Volume
88
Screen
89
Viewing Call History Lists
90
STEP 1 Log in to the phone web user interface.
90
STEP 2 Choose the Call History tab.
90
STEP 3 Select a call history list to show from the drop-down list:
90
STEP 4 (Optional) To add a call from one of these lists to your address book, click the Address Book icon in the Add column. Edit the information and click Submit All Changes. The Personal Address Book displays.
90
Creating Speed Dials
91
STEP 1 Log in to the phone web user interface.
91
STEP 2 Choose the Speed Dials tab.
91
STEP 3 Enter the name and number, IP address, or URL for the speed dial entries you want to create or edit. Remember to enter an...
91
STEP 4 Click Submit All Changes.
91
Configuring Wi-Fi
91
STEP 1 Log in to the phone web user interface.
92
STEP 2 Click the Wi-Fi tab.
92
STEP 3 Verify that Wireless Enable is set to On.
92
STEP 4 To manually enter a Wi-Fi profile, choose Wi-Fi Profile from the Wi-Fi Device list and proceed to the next section. To use WPS, choose Wi-Fi Protected Setup and follow the on-screen instructions
92
Creating a Wi-Fi Profile
92
STEP 1 In the Wi-Fi tab, verify Wi-Fi Profile is selected in the Wi-Fi Device menu.
92
STEP 2 To add a profile by scanning for available networks:
92
a. Click Site Survey.
92
b. Click the icon in the Add row for the SSID of the wireless network to be included in the profile list.
92
c. Complete the profile by entering the name, SSID, and security information.
92
d. Click Submit All Changes. The phone is rebooted.
92
STEP 3 Click Submit All Changes. The phone is rebooted.
92
Configuring Bluetooth
93
STEP 1 Log in to the phone web user interface.
93
STEP 2 Choose the Bluetooth Configuration tab.
93
STEP 3 Ensure Bluetooth Device is set to On.
93
STEP 4 Click Search Bluetooth Devices. When found, your device appears in the Bluetooth Device List.
93
STEP 5 Select the device.
93
STEP 6 Enter your PIN.
93
STEP 7 Click Submit All Changes.
93
Bluetooth Profiles
93
Upgrading Firmware
94
STEP 1 Log in to the phone web user interface.
94
STEP 2 Choose the Firmware Upgrade tab.
94
STEP 3 Click Firmware Upgrade Window.
94
STEP 4 Browse to select the firmware file from your PC.
95
STEP 5 Click Submit. The firmware is installed and your phone reboots.
95
Where to Go From Here
96
Power Adapter Statement
98
FCC and IC Statement
98
Federal Communication Commission Interference Statement
98
IMPORTANT NOTE
99
FCC Radiation Exposure Statement:
99
Industry Canada Statement
99
View document
Cisco Small Business SPA525G2 User manual
Type
User manual
Brand
Cisco
Size
2.70 MB
Category
IP phones
Pages
99
Language
English
Table of contents
Getting Started
8
Overview
8
Caring for Your Phone
10
Understanding Your Phone Lines and Buttons
10
Figure 1 Cisco SPA525G and Cisco SPA525G2 Phone Components
11
Table 1 IP Phone Components
11
Softkey Buttons
13
Table 2 Cisco SPA 525G/525G2 Softkey Buttons
13
Using the Keypad and Buttons with Menus
16
Using Keypad Shortcuts
16
Using the Navigation Button
16
Entering Numbers and Text in Fields
16
Using Phone Hardware and Accessories
17
Using the Speakerphone
17
Using Wired and Wireless Headsets
17
Connecting the Headset
17
Connecting Bluetooth Headsets
18
STEP 1 Press Setup.
18
STEP 2 Select User Preferences.
18
STEP 3 Select Bluetooth Configuration.
18
STEP 4 With Bluetooth selected, press the Right Arrow key to turn Bluetooth On.
18
STEP 5 Press Set.
19
STEP 1 Enable Bluetooth as described above.
19
STEP 2 Press Setup.
19
STEP 3 Scroll to User Preferences and press Select.
19
STEP 4 Scroll to Bluetooth Configuration and press Select.
19
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
19
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
19
STEP 7 Press Scan to scan for your headset. Depending on the network environment (for example, the number of Bluetooth devices a...
19
STEP 8 In the list of found devices, select your headset and press Select to edit the profile.
19
STEP 9 Scroll to PIN and enter the PIN for your Bluetooth headset.
19
STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to On.
19
STEP 11 Press Connect. The profile screen displays and a check mark appears next to the headset if the connection was successful.
20
Using a Headset with Your IP Phone
20
Switching Between the Handset/Headset/Speakerphone During a Call
20
Using the Cisco Attendant Console
21
Changing the Cisco SPA500DS Attendant Console Display
21
STEP 1 Press the Setup button.
22
STEP 2 Scroll to User Preferences and press Select.
22
STEP 3 Scroll to Att. Console Preferences and press Select.
22
STEP 4 Choose Font Size or Contrast from the menu.
22
Installing Your Phone
23
Before You Begin
23
CAUTION Do not plug a telephone line cord into the port marked AUX. The RJ-11 port marked AUX is reserved for connection with the Cisco Attendant Console. It is not for use as a telephone line port or IP device connection.
23
Connecting the Handset
24
STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone base in the slot marked with a phone symbol. This port is labeled #5 on Figure 1.
24
STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset (not shown).
24
Figure 1 Cisco SPA 525G/525G2 IP Phone Connections
24
(Optional) Attaching the Desk Stand
26
STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.
26
STEP 2 Slide the bottom tabs into the slots
26
STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top slots. Do not force it.
26
(Optional) Mounting the Phone to the Wall
26
Figure 2 MB100 Wall Mount Kit
26
Connecting the Power
27
Connecting Your Phone to the Network
27
Connecting Your Phone to the Wired Network
27
STEP 1 Plug the Ethernet cable into the back of the base station into the slot marked “SW.” This port is labeled #4 on Figure 1 on page 24.
27
STEP 2 Plug the other end of the Ethernet cable into the appropriate device on your network, such as a network switch.
27
Connecting Your Phone to the Wireless Network
28
Determining Your Wireless Router Security Type
28
STEP 1 Log in to your wireless router web interface. Your computer must be connected to same subnetwork as the router. Enter the IP address of the wireless router in the browser toolbar.
28
STEP 2 If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password. Cisco routers typically use cisco for the username and cisco for the password.)
28
STEP 3 View the Wireless tab or screen. Note the network name (SSID) and the type of security (WEP, WPA Personal, or WPA2 Personal).
28
Setting the Phone Wireless Connection
30
STEP 1 If you have plugged in an Ethernet cable to connect the phone to the wired network, remove it and reboot the phone. When the phone is connected by using wired Ethernet, the phone Wi-Fi connection is disabled.
30
STEP 2 Press Setup.
30
STEP 3 Scroll to Network Configuration and press Select.
30
STEP 4 Highlight Wi-Fi, press the Left or Right Arrow key to toggle Wi-Fi on or off.
30
STEP 5 Press Set.
30
STEP 6 Scroll to Wi-Fi Configuration and press the Right Arrow key.
30
STEP 7 Choose one of the following options:
31
Using Wi-Fi Protected Setup
31
STEP 1 Select Wireless Configuration and select Wi-Fi Protected Setup.
31
STEP 2 Choose one of the following options:
31
Push Button Configuration:
31
a. Press the WPS button on your router.
31
b. On your phone, highlight Push Button Configuration and press Select. Your phone might reboot before the Wi-Fi connection is established.
31
PIN Configuration
31
a. After selecting PIN Configuration on your phone, note the PIN displayed.
31
b. Connect to your router interface by using a PC by following the instructions provided with your router.
31
c. If required, enter the user name and password. (By default, Linksys routers typically use admin for the user name and admin for the password. Cisco routers typically use cisco for the username and cisco for the password.)
31
d. Locate the Wireless Protected Setup configuration menu.
31
e. Enter the PIN into the field that allows you to setup wireless devices by using a PIN.
31
f. Save your changes.
32
g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone might reboot before the Wi-Fi connection is established.
32
Manually Adding a Wireless Profile
32
STEP 1 In the Network Configuration window, verify that Wi-Fi is enabled (checked).
32
STEP 2 Scroll to Wi-Fi Configuration and press the Right Arrow key to enter the Wi-Fi Configuration screen.
32
STEP 3 Select Wireless Profile. The current wireless profiles are displayed.
32
STEP 4 Do one of the following:
32
Scanning for Available Networks
32
STEP 1 In the Wireless Profile window, press Scan.
32
STEP 2 In the list of available networks, scroll to the desired network and click Add to select the highlighted network.
32
STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security options:
32
STEP 4 Press Set.
33
Manually Adding a Network
33
STEP 1 From the Wireless Profile screen, press Option and select Add New to manually add the network.
33
STEP 2 (Optional) Press the Right Arrow key under Security Mode to set the security options:
33
STEP 3 Press Set.
34
Uploading Security Certificates to the Phone
34
STEP 1 Connect a USB storage device to your PC.
34
STEP 2 Create a directory named ca on the USB device and copy the certificate files into that directory.
34
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the IP phone.
34
STEP 4 After creating a wireless profile, in the Profile screen, press the Right Arrow key under Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise).
34
STEP 5 Scroll to Root Certificate and press the Right Arrow key. All files in the ca folder are displayed.
34
STEP 6 Use the Up Arrow or Down Arrow key to choose the certificate you want to install (for example, the root certificate). Press the Select softkey.
34
STEP 7 Press Save to save the profile.
34
Verifying Phone Startup
35
Updating Your Phone Firmware
35
CAUTION If you are using your phone with an Internet Telephony Service Provider (ITSP) system, do not manually update your phone...
35
Using Basic Phone Functions
36
Placing or Answering a Call
37
Using Dial Assistance
37
STEP 1 Use the navigation button highlight a phone number.
37
STEP 2 Press Select or Dial to complete the call.
37
Adjusting Call Volume and Muting
38
Adjusting Call Volume
38
Using Mute
38
Putting a Call on Hold
38
Resuming a Call
38
Ending a Call
38
Transferring Calls
39
Performing an Attended Transfer
39
STEP 1 During an active call or with a call on hold, press Transfer.
39
STEP 2 Do one of the following:
39
STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is opened to dial the number.
39
STEP 4 Do one of the following:
39
Performing an Unattended (Blind) Transfer
39
STEP 1 During an active call press BlindXfer.
39
STEP 2 Enter the number to where you want to transfer the call and press Dial. The call is transferred with no further action required.
39
Redialing
40
Viewing and Returning Missed Calls
40
Returning a Missed Call
40
Viewing a List of Missed Calls
40
STEP 1 Press Setup.
40
STEP 2 Scroll to Call History and press Select.
40
STEP 3 Scroll to Missed Calls and press Select. You can then do one of the following:
41
Turning the Missed Calls Shortcut On and Off
41
STEP 1 Press Setup.
41
STEP 2 Scroll to User Preferences and press Select.
41
STEP 3 Select Call Preferences.
41
STEP 4 Scroll to Miss Call Shortcut.
41
STEP 5 Press the Right Arrow key to toggle the feature on and press Set.
41
Forwarding Calls
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences.
42
STEP 4 Highlight Call Forwarding.
42
STEP 5 Press the Right Arrow key to toggle call forwarding on (checked) or off (unchecked).
42
STEP 6 Press Set.
42
Forwarding Calls to a Single Number
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences and scroll to Forward All Number.
42
STEP 4 Enter a number to where all calls are to be forwarded; for example, your voice mailbox, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any steering digits, access codes, or area codes required.
42
STEP 5 Press Set.
42
Forwarding Calls When Your Phone is Busy
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward Busy Number.
43
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
43
STEP 5 Press Set.
43
Forwarding Calls When You Do Not Answer the Phone
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward No Ans Number.
43
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
43
STEP 5 Press Set.
43
Delaying Call Forwarding When there is no Answer the Phone
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward No Ans Delay.
43
STEP 4 Enter the number of seconds to delay forwarding calls when there is no answer at your phone.
43
STEP 5 Press Set.
43
Setting Do Not Disturb
44
STEP 1 Choose Call Preferences.
44
STEP 2 Scroll to Do Not Disturb.
44
STEP 3 Press the Right Arrow key to turn Do Not Disturb on.
44
STEP 4 Press Set.
44
STEP 1 Choose Call Preferences.
44
STEP 2 Scroll to Do Not Disturb.
44
STEP 3 Press the Right Arrow key to turn Do Not Disturb Off.
44
STEP 4 Press Set.
44
Configuring Call Waiting
45
STEP 1 Press Setup.
45
STEP 2 Scroll to User Preferences and press Select.
45
STEP 3 Select Call Preferences.
45
STEP 4 Scroll to Call Waiting and press the Right Arrow key to turn call waiting On or Off.
45
STEP 5 Press Set.
45
Picking Up a Call
45
STEP 1 Press GrPickup. The phone displays any extensions in the group that have ringing calls.
45
STEP 2 Choose the call you want to pick up and press Dial.
45
STEP 1 Press the Pickup button.
45
STEP 2 Enter the extension number of the phone from which you are picking up the call and press Dial.
45
STEP 3 Select the call from the list and press Dial again.
46
Parking a Call
46
STEP 1 While on an active call, press the Park button.
46
STEP 2 Enter a number to identify the park line and press Dial. The park line number does not correspond with an actual phone ex...
46
STEP 3 You or another person must then “unpark” the call.
46
STEP 1 Press the Unpark button.
46
STEP 2 Enter the number identifier of the park line (for example, the number that was entered in Step 2 of “parking a call.”)
46
STEP 3 Press Dial. The call is picked up on your phone.
46
STEP 1 Press Setup.
46
STEP 2 Select Status.
46
STEP 3 Scroll to Call Park Status and press Select.
47
STEP 4 Choose the parked call you want to retrieve and press Unpark.
47
Placing a Three-Way Conference Call
47
STEP 1 Press the Conf button during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone.
47
STEP 2 Dial the second person’s telephone number.
47
STEP 3 Press the Conf button again. All three parties are connected in the conference call.
47
STEP 1 On one of the active calls, press ConfLx. If you have two active lines, the calls are conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in.
47
STEP 2 Press Select.
47
Using the Phone Directories
48
Using Your Personal Address Book
48
Adding a New Contact
49
STEP 1 In the Personal Address Book screen, press Add.
49
STEP 2 Use the keypad to enter the name of the directory entry. When finished with the name, use the Down Arrow key to navigate to the other fields.
49
STEP 3 Enter the office, mobile, or home phone number, including any digits you must dial to access an outside line and the appropriate area code, if necessary. You must enter at least one phone number for a contact.
49
STEP 4 (Optional) To change the ring tone for the caller:
49
a. Press the Right Arrow key to enter the Select Ring Tone screen.
49
b. Scroll through the available ring tones.
49
c. Press the Play button to play the selected ring tone or the Select button to assign that ringtone to the person whose number you are adding to the directory.
49
STEP 5 Press Save to save the entry.
49
Copying a Contact
50
STEP 1 In the Personal Address Book, scroll to highlight a contact.
50
STEP 2 Press Option and select Copy.
50
STEP 3 Press Option again and select Paste.
50
STEP 4 Edit any necessary fields and press Set.
50
Searching for a Contact
50
STEP 1 In the Personal Address Book, press Option and select Search.
50
STEP 2 Begin to enter the person’s name. The list below displays entries as you type in characters. Scroll to highlight the entry you want.
50
Deleting a Contact
50
STEP 1 In the Personal Address Book, highlight the contact you want to delete.
50
STEP 2 Press Option and select Delete.
50
STEP 3 Press OK to delete the contact.
50
Editing a Contact
50
STEP 1 In the Personal Address Book, highlight the contact you want to edit.
50
STEP 2 Choose one of the following:
51
Using the Corporate Directory
51
STEP 1 Press the Setup button and select Directories.
51
STEP 2 Scroll to the Corporate Directory you want to view and press Select.
51
STEP 1 Press the Setup button and select Directories.
51
STEP 2 Scroll to the LDAP Directory and press Select.
51
STEP 3 Choose the type of search to perform and press Select:
51
STEP 4 In the results, press Dial to dial the contact, or choose one of the other options.
51
Using the Call History Lists
52
Viewing the Call History Lists
52
STEP 1 Press Setup.
52
STEP 2 Scroll to Call History and press Select.
52
STEP 3 Select the Call History list you want to view. Available Call History lists are:
52
STEP 4 Press Select to view the list.
52
Deleting a Call History List
52
STEP 1 Press Setup.
52
STEP 2 Scroll to Call History and press Select.
52
STEP 3 Scroll to the Call History list you want to delete.
52
STEP 4 Press Option and select Delete List.
52
STEP 5 Press OK to delete the list.
52
Calling from the Call History Lists
53
STEP 1 Choose the call.
53
STEP 2 Press Dial.
53
Deleting an Entry from the Call History Lists
53
STEP 1 In the call history list, choose the call.
53
STEP 2 Press Option and select Delete Entry.
53
STEP 3 Press OK.
53
Saving a Call History List Number to Your Directory
53
STEP 1 In the call history list, choose the call.
53
STEP 2 Press Option and select Add to Address Book.
53
STEP 3 Press Select. The entry appears.
53
STEP 4 Edit the information (if desired) and press Save again. The entry is added to your directory.
53
Setting or Changing a Phone Password
54
STEP 1 Press Setup.
54
STEP 2 Scroll to Device Administration and press Select.
54
STEP 3 Select Set Password.
54
STEP 4 Enter your old password (leave blank if you have never set a password). Press the Down Arrow key to go to New Password.
54
STEP 5 Enter your new numeric password. Press the Down Arrow key to go to Re-enter New Password.
54
STEP 6 Reenter the same password.
54
STEP 7 Press Set.
54
STEP 1 Press Setup.
54
STEP 2 Scroll to Device Administration and press Select.
54
STEP 3 Select Set Password.
54
STEP 4 Enter your old password. Press the Down Arrow key to go to New Password.
54
STEP 5 Leave the New Password and Reenter New Password fields empty.
54
STEP 6 Press Set.
54
Logging In and Logging Out of Your Phone
54
STEP 1 Press Setup.
55
STEP 2 Scroll to Device Administration and press Select.
55
STEP 3 Scroll to Login and press Select.
55
STEP 4 Enter your password and press Login.
55
Accessing Voicemail
55
STEP 1 Press Setup.
55
STEP 2 Scroll to User Preferences and press Select.
55
STEP 3 Scroll to Call Preferences and press Select.
55
STEP 4 Scroll to Voice Mail.
55
STEP 5 Enter the number to dial for voicemail. For a Cisco Voice System, this is typically vmm. For an external system, enter the phone number, including any digits you must dial to reach an outside line.
55
STEP 6 Press Set.
55
Using Advanced Phone Features
56
Configuring Privacy and Security Features
57
Blocking Caller ID
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Block Caller ID and press the Right Arrow key to choose On.
57
STEP 5 Press Set.
57
Blocking Anonymous Calls
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Block Anonym Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
57
STEP 5 Press Set.
58
Using Secure Call
58
STEP 1 Press Setup.
58
STEP 2 Scroll to User Preferences and press Select.
58
STEP 3 Select Call Preferences.
58
STEP 4 Scroll to Secure Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
58
STEP 5 Press Set. When you dial, you will hear a tone before the call.
58
Enabling Dial Assistance
58
STEP 1 Press Setup.
58
STEP 2 Scroll to User Preferences and press Select.
58
STEP 3 Select Call Preferences.
58
STEP 4 Scroll to Dial Assist and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
58
STEP 5 Press Set.
59
Connecting to a Virtual Private Network (VPN)
59
STEP 1 Press Setup.
59
STEP 2 Scroll to Network Configuration and press Select.
59
STEP 3 Scroll to VPN and press the Right Arrow key.
59
STEP 4 Enter the IP address of the VPN server provided by your phone administrator.
59
STEP 5 Press the Down Arrow key and enter your user name.
59
STEP 6 Press the Down Arrow key and enter your password.
59
STEP 7 Press the Down Arrow key and enter the tunnel group (typically not required).
59
STEP 8 Press Set.
59
Connecting to a VPN Manually
59
STEP 1 Press Setup.
59
STEP 2 Scroll to Network Configuration and press Select.
59
STEP 3 Scroll to VPN and press the Right Arrow key to display VPN Settings.
59
STEP 4 Press the Down Arrow button to Enable Connection and press the Right Arrow key to connect to the VPN (checked). To disconnect, press the arrow key and uncheck the field.
60
Viewing Your VPN Status
60
STEP 1 Press Setup.
60
STEP 2 Scroll to Status and press Select.
60
STEP 3 Scroll to VPN Status and press Select.
60
Creating and Using Speed Dials
60
Creating Speed Dials on Unused Line Buttons
60
STEP 1 Press the unused line button and hold down for three seconds. The Define Speed Dial window displays.
60
STEP 2 Enter a name for the speed dial.
60
STEP 3 Press the Down Arrow key to display the phone number field.
60
STEP 4 Enter the phone number and press Set.
60
Creating Numerical Speed Dials
61
STEP 1 Press Setup.
61
STEP 2 Scroll to Speed Dials and press Select.
61
STEP 3 To create or edit a speed dial, select an unused speed dial location (2 through 9). You can have up to eight speed dials (location 1 is reserved for voice mail).
61
STEP 4 Press Edit.
61
STEP 5 Enter the name and phone number for the speed dial.
61
STEP 6 Press Save.
61
Calling Speed Dials
61
Using the IP Phone With Your Bluetooth-Enabled Mobile Phone
62
Enabling Bluetooth
62
STEP 1 Press Setup.
62
STEP 2 Scroll to User Preferences and press Select.
62
STEP 3 Scroll to Bluetooth Configuration and press Select.
62
STEP 4 With Bluetooth highlighted, press the Right Arrow key until a blue check mark appears.
62
STEP 5 Press Set.
62
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
63
Initiating Pairing from the IP Phone
63
STEP 1 Enable Bluetooth as described in the “Enabling Bluetooth” section on page 62.
63
STEP 2 Press Setup.
63
STEP 3 Scroll to User Preferences and press Select.
63
STEP 4 Scroll to Bluetooth Configuration and press Select.
63
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
63
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
63
STEP 7 Press Scan to scan for the Bluetooth device.
63
STEP 8 In the Select a Bluetooth Device to Pair list, select the device that you want to pair and press Connect.
64
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
64
STEP 1 On your iPhone, click Settings.
64
STEP 2 Under General, choose Bluetooth. Ensure Bluetooth is turned on.
64
STEP 3 In the Bluetooth Window, under Devices, find the MAC address of your Cisco SPA525G2.
64
STEP 4 Select the MAC address of the Cisco SPA525G2.
64
STEP 5 Enter the PIN (the default is 0000) and press Connect.
64
Verifying that the Cisco SPA525G2 is Paired
65
STEP 1 On the Cisco SPA525G2, press the Setup button.
65
STEP 2 Scroll to User Preferences and press Select.
65
STEP 3 Scroll to Bluetooth and press Select.
65
STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key.
65
Importing Your Mobile Phone Address Book into the Cisco SPA525G2
65
STEP 1 Press the Setup button and select Directories.
65
STEP 2 Select Personal Address Book.
65
STEP 3 Press the Import softkey.
65
Making a Mobile Phone Call by using Your Cisco SPA525G2
66
STEP 1 Press the line button associated with your mobile phone (the line button is marked with a mobile phone icon with a flashing lightning bolt).
66
STEP 2 Do one of the following:
66
Receiving Mobile Phone Calls by using the Cisco SPA525G2
67
Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone
67
Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2
67
Charging Your Mobile Phone
68
Playing MP3 Files on Your Phone
68
Creating the Playlist
69
STEP 1 Connect a USB storage device to your PC.
69
STEP 2 Create a directory named mp3 on the USB device and copy the audio files into that directory.
69
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the phone.
69
STEP 4 Press the Setup button.
69
STEP 5 Scroll to MP3 Player and press Select.
69
STEP 6 Press Add List to create a playlist from the songs on the USB device.
69
STEP 7 Choose songs by using one of the following methods:
69
STEP 8 After choosing songs, the songs are marked with a check next to the song. Press Add to add the selected songs to the playlist.
69
Playing Songs
69
Controlling the Audio
69
Using the Paging Feature
70
Paging Another Phone
70
Paging a Group of Phones
70
Configuring Auto Answer
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Select Call Preferences.
71
STEP 4 Scroll to Auto Answer Page. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
71
STEP 5 Press Set.
71
Customizing Your IP Phone Screen
71
Changing the IP Phone Screen Contrast
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Scroll to Screen Preferences and press Select.
71
STEP 4 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1 (lowest) and 15 (greatest) to change the contrast.
71
STEP 5 Press Set.
71
Setting the Screen Backlight Timer
72
STEP 1 Press Setup.
72
STEP 2 Scroll to User Preferences and press Select.
72
STEP 3 Scroll to Screen Preferences and press Select.
72
STEP 4 Scroll to Backlight. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked). When the feature is enabled, the darkening feature is enabled.
72
STEP 5 Scroll to Backlight Timer. Enter the number of seconds before the display should shut off after the phone is idle.
72
STEP 6 Press Set.
72
Configuring the Phone Screen Saver
72
STEP 1 Press Setup.
72
STEP 2 Scroll to User Preferences and press Select.
72
STEP 3 Scroll to Screen Preferences and press Select.
72
STEP 4 With Screen Saver highlighted, press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
72
STEP 5 Scroll to Screen Saver Settings and press the Right Arrow key to choose the settings:
73
STEP 6 Press Set.
73
Changing the Phone Wallpaper
73
STEP 1 Connect a USB storage device to your PC.
73
STEP 2 Create a directory named pictures on the USB device and copy the image files into that directory. Image files must be between 30Kb and 300Kb. The phone can read up to 45 images from the USB device.
73
STEP 3 Remove the USB device from your PC and insert it into the USB port on the Cisco SPA525G or SPA525G2.
73
STEP 1 Press Setup.
74
STEP 2 Scroll to User Preferences and press Select.
74
STEP 3 Scroll to Screen Preferences and press Select.
74
STEP 4 Scroll to Wallpaper. Press the arrow keys to select an image to use as the wallpaper.
74
STEP 5 Use the navigation arrows to highlight an image. To preview how the image will look on your phone, highlight the image and press View.
74
STEP 6 Press Select to choose the image.
74
STEP 7 Press Set.
74
Using Ring Tones
74
STEP 1 Press Setup.
74
STEP 2 Scroll to User Preferences and press Select.
74
STEP 3 Scroll to Audio Preferences and press Select.
74
STEP 4 Scroll to the extension for which you want to select a ring tone and press the Right Arrow key.
74
STEP 5 Scroll through the ring tones and press Select to choose the highlighted ringtone for that extension. Press Play to hear the highlighted ring tone.
74
Accessing Weather and News on Your Phone
75
STEP 1 Press Setup.
75
STEP 2 Select Web Applications.
75
STEP 3 Select the type of service.
75
Accessing Weather Information
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Press Add.
75
STEP 3 Enter the city name or zip code, and press Search.
75
STEP 4 Select the city from the list of results and press Add.
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Weather information for the first entry in the list of cities is displayed. To view other cities on the list, press List and select the city. Then press View.
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Highlight the city you want to change.
75
STEP 3 Press Option, and choose Move Up, Move Down, or Delete.
76
Accessing News
76
STEP 1 In the Web Applications screen, select News.
76
STEP 2 Scroll to select the type of news you want to view:
76
STEP 3 Press Select to bring up the list of articles and use the Up and Down Arrow keys to scroll through them.
76
STEP 4 Press View to read an article, using the Down Arrow key to scroll through the article. Press Prev or Next to go to other articles in the news category.
76
Configuring Date and Time Parameters on Your Phone
76
STEP 1 Press Setup.
76
STEP 2 Scroll to Device Administration and press Select.
76
STEP 3 Scroll to Date/Time and press Select.
76
STEP 4 Highlight the date and time setting that you want to change:
76
Using Star Codes
77
Restarting Your Phone
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Device Administration and press Select.
79
STEP 3 Scroll to Restart and press Select.
79
Viewing Phone, Network, and Call Information
79
Viewing Product Information
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Status and press Select.
79
STEP 3 Select Product Information. You can view the following information:
79
Viewing Network Information
80
STEP 1 Press Setup.
80
STEP 2 Scroll to Status and press Select.
80
STEP 3 Scroll to Network Status and press Select. You can view the following information:
80
Viewing Phone Line and Extension Information
80
STEP 1 Press Setup.
80
STEP 2 Scroll to Status and press Select.
80
STEP 3 Scroll to Phone Status and press Select. You can view the following information:
81
Viewing Peripheral Status
81
STEP 1 Press Setup.
81
STEP 2 Scroll to Status and press Select.
81
STEP 3 Scroll to Peripheral Status and press Select. You can view the following information:
81
Viewing the Wireless Connection Status
81
STEP 1 Press Setup.
81
STEP 2 Scroll to Network Configuration and press Select.
81
STEP 3 Select Wi-Fi Configuration and press the Right Arrow key.
81
STEP 4 Scroll to Wireless Status and press Select. The status, SSID name, and signal strength are displayed. Press Detail for more information.
82
Advanced Menus for Technical Support Personnel
82
CAUTION These menus are used to configure and troubleshoot your phone and the phone network. You should not change these settings or perform these actions unless directed to do so by your Administrator.
82
Settings Menu
82
Using the Web Configuration Utility
83
Logging in to the Phone Web User Interface
83
STEP 1 Get the IP address of your phone:
83
a. Press Setup.
83
b. Select to Status > Network Status.
83
c. Scroll to view IP Address. This is the IP address of your phone.
83
STEP 2 On your PC, open a Web browser window. Your PC must be on the same subnetwork as the phone.
84
STEP 3 Enter the IP address in the browser address bar. For example, 192.168.1.244. The phone web user interface displays.
84
Making the Web Configuration Utility Viewable
85
STEP 1 Press Setup.
85
STEP 2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server.
85
STEP 3 To change the status of the Web Server parameter, press the Right Arrow key to toggle the feature enabled (checked) or disabled (unchecked).
85
STEP 4 To save your change, press Set.
85
Saving the Configuration Profile
85
Configuring Your Personal Address Book
85
STEP 1 Log in to the phone web user interface.
85
STEP 2 Choose the Personal Address Book tab. A window appears with the listings for your address book.
85
STEP 3 In the Personal Address Book tab, click Add Personal Address Entry. The entry menu displays.
86
STEP 4 Enter the name, work number, home number, or mobile number for the new contact. Enter numbers only; do not enter spaces or symbols. For example, 18315880220.
86
STEP 5 Select a ring tone.
86
STEP 6 Click Submit All Changes. The contact is added to your address book.
86
STEP 1 Click the Phone icon under Speed Dials.
86
STEP 2 Choose the phone number (office, home, or mobile) that you want to add as a speed dial.
86
STEP 3 Choose the speed dial position to assign the contact.
86
STEP 4 Click Confirm. The Speed Dial tab displays.
86
STEP 1 In the Personal Address Book tab, check the box next to the contacts you want to remove. To select all contacts, check the box at the top of the column.
86
STEP 2 Click Remove.
86
STEP 3 Click OK. The contacts are removed from your address book.
86
STEP 1 In the Personal Address Book tab, click the Edit icon in the row for that contact.
86
STEP 2 Modify the information and click Submit All Changes.
86
Configuring Voice User Parameters
87
Configuring Call Forwarding
87
STEP 1 Log in to the phone web user interface.
87
STEP 2 In the Voice tab User menu, under Call Forward you can configure the following parameters:
87
STEP 3 Click Submit All Changes. Your phone reboots.
87
Configuring Supplementary Services
88
Call Waiting (CW Setting)
88
Block Caller ID (Block CID Setting)
88
Block Anonymous Calls (Block ANC Setting)
88
Do Not Disturb (DND Setting)
88
Display Text Messages on Receiving Phone (Display Text Message on Recv Setting)
89
Text Messages From a Third Party (Text Message From 3rd Party)
89
Audio Volume
89
Screen
90
Viewing Call History Lists
90
STEP 1 Log in to the phone web user interface.
90
STEP 2 Choose the Call History tab.
90
STEP 3 Select a call history list to show from the drop-down list:
91
STEP 4 (Optional) To add a call from one of these lists to your address book, click the Address Book icon in the Add column. Edit the information and click Submit All Changes. The Personal Address Book displays.
91
Creating Speed Dials
91
STEP 1 Log in to the phone web user interface.
91
STEP 2 Choose the Speed Dials tab.
91
STEP 3 Enter the name and number, IP address, or URL for the speed dial entries you want to create or edit. Remember to enter an...
91
STEP 4 Click Submit All Changes.
91
Configuring Wi-Fi
92
STEP 1 Log in to the phone web user interface.
92
STEP 2 Click the Wi-Fi tab.
92
STEP 3 Verify that Wireless Enable is set to On.
92
STEP 4 To manually enter a Wi-Fi profile, choose Wi-Fi Profile from the Wi-Fi Device list and proceed to the next section. To use WPS, choose Wi-Fi Protected Setup and follow the on-screen instructions
92
Creating a Wi-Fi Profile
93
STEP 1 In the Wi-Fi tab, verify Wi-Fi Profile is selected in the Wi-Fi Device menu.
93
STEP 2 To add a profile by scanning for available networks:
93
a. Click Site Survey.
93
b. Click the icon in the Add row for the SSID of the wireless network to be included in the profile list.
93
c. Complete the profile by entering the name, SSID, and security information.
93
d. Click Submit All Changes. The phone is rebooted.
93
STEP 3 Click Submit All Changes. The phone is rebooted.
93
Configuring Bluetooth
93
STEP 1 Log in to the phone web user interface.
93
STEP 2 Choose the Bluetooth Configuration tab.
93
STEP 3 Ensure Bluetooth Device is set to On.
93
STEP 4 Click Search Bluetooth Devices. When found, your device appears in the Bluetooth Device List.
94
STEP 5 Select the device.
94
STEP 6 Enter your PIN.
94
STEP 7 Click Submit All Changes.
94
Bluetooth Profiles
94
Upgrading Firmware
94
STEP 1 Log in to the phone web user interface.
94
STEP 2 Choose the Firmware Upgrade tab.
94
STEP 3 Click Firmware Upgrade Window.
94
STEP 4 Browse to select the firmware file from your PC.
95
STEP 5 Click Submit. The firmware is installed and your phone reboots.
95
Where to Go From Here
96
Power Adapter Statement
98
FCC and IC Statement
98
Federal Communication Commission Interference Statement
98
IMPORTANT NOTE
99
FCC Radiation Exposure Statement:
99
Industry Canada Statement
99
View document
Cisco Small Business SPA525G2 User manual
Type
User manual
Brand
Cisco
Size
1.74 MB
Category
IP phones
Pages
99
Language
English
Table of contents
Getting Started
8
Overview
8
Caring for Your Phone
10
Understanding Your Phone Lines and Buttons
10
Figure 1 Cisco SPA525G and Cisco SPA525G2 Phone Components
11
Table 1 IP Phone Components
11
Softkey Buttons
13
Table 2 Cisco SPA 525G/525G2 Softkey Buttons
13
Using the Keypad and Buttons with Menus
16
Using Keypad Shortcuts
16
Using the Navigation Button
16
Entering Numbers and Text in Fields
16
Using Phone Hardware and Accessories
17
Using the Speakerphone
17
Using Wired and Wireless Headsets
17
Connecting the Headset
17
Connecting Bluetooth Headsets
18
STEP 1 Press Setup.
18
STEP 2 Select User Preferences.
18
STEP 3 Select Bluetooth Configuration.
19
STEP 4 With Bluetooth selected, press the Right Arrow key to turn Bluetooth On.
19
STEP 5 Press Set.
19
STEP 1 Enable Bluetooth as described above.
19
STEP 2 Press Setup.
19
STEP 3 Scroll to User Preferences and press Select.
19
STEP 4 Scroll to Bluetooth Configuration and press Select.
19
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
19
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
19
STEP 7 Press Scan to scan for your headset. Depending on the network environment (for example, the number of Bluetooth devices a...
19
STEP 8 In the list of found devices, select your headset and press Select to edit the profile.
19
STEP 9 Scroll to PIN and enter the PIN for your Bluetooth headset.
20
STEP 10 Scroll to Connect Automatically and press the Right Arrow key to turn to On.
20
STEP 11 Press Connect. The profile screen displays and a check mark appears next to the headset if the connection was successful.
20
Using a Headset with Your IP Phone
20
Switching Between the Handset/Headset/Speakerphone During a Call
20
Using the Cisco Attendant Console
21
Changing the Cisco SPA500DS Attendant Console Display
21
STEP 1 Press the Setup button.
22
STEP 2 Scroll to User Preferences and press Select.
22
STEP 3 Scroll to Att. Console Preferences and press Select.
22
STEP 4 Choose Font Size or Contrast from the menu and press edit:
22
Installing Your Phone
23
Before You Begin
23
CAUTION Do not plug a telephone line cord into the port marked AUX. The RJ-11 port marked AUX is reserved for connection with the Cisco Attendant Console. It is not for use as a telephone line port or IP device connection.
23
Connecting the Handset
24
STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone base in the slot marked with a phone symbol. This port is labeled #5 on Figure 1.
24
STEP 2 Insert the short end of the handset cord into the jack at the bottom of the handset (not shown).
24
Figure 1 Cisco SPA 525G/525G2 IP Phone Connections
24
(Optional) Attaching the Desk Stand
26
STEP 1 Line up the tabs on the desk stand with the slots on the back of the phone.
26
STEP 2 Slide the bottom tabs into the slots
26
STEP 3 Lightly press down on the top of the desk stand. It should easily slide into the top slots. Do not force it.
26
(Optional) Mounting the Phone to the Wall
26
Figure 2 MB100 Wall Mount Kit
26
Connecting the Power
27
Connecting Your Phone to the Network
27
Connecting Your Phone to the Wired Network
27
STEP 1 Plug the Ethernet cable into the back of the base station into the slot marked “SW.” This port is labeled #4 on Figure 1 on page 24.
27
STEP 2 Plug the other end of the Ethernet cable into the appropriate device on your network, such as a network switch.
27
Connecting Your Phone to the Wireless Network
28
Determining Your Wireless Router Security Type
28
STEP 1 Log in to your wireless router web interface. Your computer must be connected to same subnetwork as the router. Enter the IP address of the wireless router in the browser toolbar.
28
STEP 2 If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password. Cisco routers typically use cisco for the username and cisco for the password.)
28
STEP 3 View the Wireless tab or screen. Note the network name (SSID) and the type of security (WEP, WPA Personal, or WPA2 Personal).
28
Setting the Phone Wireless Connection
30
STEP 1 If you have plugged in an Ethernet cable to connect the phone to the wired network, remove it and reboot the phone. When the phone is connected by using wired Ethernet, the phone Wi-Fi connection is disabled.
30
STEP 2 Press Setup.
30
STEP 3 Scroll to Network Configuration and press Select.
30
STEP 4 Highlight Wi-Fi, press the Left or Right Arrow key to toggle Wi-Fi on or off.
30
STEP 5 Press Set.
30
STEP 6 Scroll to Wi-Fi Configuration and press the Right Arrow key.
30
STEP 7 Choose one of the following options:
31
Using Wi-Fi Protected Setup
31
STEP 1 Select Wireless Configuration and select Wi-Fi Protected Setup.
31
STEP 2 Choose one of the following options:
31
Push Button Configuration:
31
a. Press the WPS button on your router.
31
b. On your phone, highlight Push Button Configuration and press Select. Your phone might reboot before the Wi-Fi connection is established.
31
PIN Configuration
31
a. After selecting PIN Configuration on your phone, note the PIN displayed.
31
b. Connect to your router interface by using a PC by following the instructions provided with your router.
31
c. If required, enter the user name and password. (By default, Linksys routers typically use admin for the user name and admin for the password. Cisco routers typically use cisco for the username and cisco for the password.)
31
d. Locate the Wireless Protected Setup configuration menu.
31
e. Enter the PIN into the field that allows you to setup wireless devices by using a PIN.
31
f. Save your changes.
32
g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone might reboot before the Wi-Fi connection is established.
32
Manually Adding a Wireless Profile
32
STEP 1 In the Network Configuration window, verify that Wi-Fi is enabled (checked).
32
STEP 2 Scroll to Wi-Fi Configuration and press the Right Arrow key to enter the Wi-Fi Configuration screen.
32
STEP 3 Select Wireless Profile. The current wireless profiles are displayed.
32
STEP 4 Do one of the following:
32
Scanning for Available Networks
32
STEP 1 In the Wireless Profile window, press Scan.
32
STEP 2 In the list of available networks, scroll to the desired network and click Add to select the highlighted network.
32
STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security options:
32
STEP 4 Press Set.
33
Manually Adding a Network
33
STEP 1 From the Wireless Profile screen, press Option and select Add New to manually add the network.
33
STEP 2 (Optional) Press the Right Arrow key under Security Mode to set the security options:
33
STEP 3 Press Set.
34
Uploading Security Certificates to the Phone
34
STEP 1 Connect a USB storage device to your PC.
34
STEP 2 Create a directory named ca on the USB device and copy the certificate files into that directory.
34
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the IP phone.
34
STEP 4 After creating a wireless profile, in the Profile screen, press the Right Arrow key under Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise).
34
STEP 5 Scroll to Root Certificate and press the Right Arrow key. All files in the ca folder are displayed.
34
STEP 6 Use the Up Arrow or Down Arrow key to choose the certificate you want to install (for example, the root certificate). Press the Select softkey.
34
STEP 7 Press Save to save the profile.
34
Verifying Phone Startup
35
Updating Your Phone Firmware
35
CAUTION If you are using your phone with an Internet Telephony Service Provider (ITSP) system, do not manually update your phone...
35
Using Basic Phone Functions
36
Placing or Answering a Call
37
Using Dial Assistance
37
STEP 1 Use the navigation button highlight a phone number.
37
STEP 2 Press Select or Dial to complete the call.
37
Adjusting Call Volume and Muting
38
Adjusting Call Volume
38
Using Mute
38
Putting a Call on Hold
38
Resuming a Call
38
Ending a Call
38
Transferring Calls
39
Performing an Attended Transfer
39
STEP 1 During an active call or with a call on hold, press Transfer.
39
STEP 2 Do one of the following:
39
STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is opened to dial the number.
39
STEP 4 Do one of the following:
39
Performing an Unattended (Blind) Transfer
39
STEP 1 During an active call press BlindXfer.
39
STEP 2 Enter the number to where you want to transfer the call and press Dial. The call is transferred with no further action required.
39
Redialing
40
Viewing and Returning Missed Calls
40
Returning a Missed Call
40
Viewing a List of Missed Calls
40
STEP 1 Press Setup.
40
STEP 2 Scroll to Call History and press Select.
40
STEP 3 Scroll to Missed Calls and press Select. You can then do one of the following:
41
Turning the Missed Calls Shortcut On and Off
41
STEP 1 Press Setup.
41
STEP 2 Scroll to User Preferences and press Select.
41
STEP 3 Select Call Preferences.
41
STEP 4 Scroll to Miss Call Shortcut.
41
STEP 5 Press the Right Arrow key to toggle the feature on and press Set.
41
Forwarding Calls
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences.
42
STEP 4 Highlight Call Forwarding.
42
STEP 5 Press the Right Arrow key to toggle call forwarding on (checked) or off (unchecked).
42
STEP 6 Press Set.
42
Forwarding Calls to a Single Number
42
STEP 1 Press Setup.
42
STEP 2 Scroll to User Preferences and press Select.
42
STEP 3 Select Call Preferences and scroll to Forward All Number.
42
STEP 4 Enter a number to where all calls are to be forwarded; for example, your voice mailbox, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any steering digits, access codes, or area codes required.
42
STEP 5 Press Set.
42
Forwarding Calls When Your Phone is Busy
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward Busy Number.
43
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
43
STEP 5 Press Set.
43
Forwarding Calls When You Do Not Answer the Phone
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward No Ans Number.
43
STEP 4 Enter vm for voice mail, or a number where to forward all calls; for example, another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any external line access and area codes required.
43
STEP 5 Press Set.
43
Delaying Call Forwarding When there is no Answer the Phone
43
STEP 1 Press Setup.
43
STEP 2 Scroll to User Preferences and press Select.
43
STEP 3 Select Call Preferences and scroll to Forward No Ans Delay.
43
STEP 4 Enter the number of seconds to delay forwarding calls when there is no answer at your phone.
43
STEP 5 Press Set.
43
Setting Do Not Disturb
44
STEP 1 Choose Call Preferences.
44
STEP 2 Scroll to Do Not Disturb.
44
STEP 3 Press the Right Arrow key to turn Do Not Disturb on.
44
STEP 4 Press Set.
44
STEP 1 Choose Call Preferences.
44
STEP 2 Scroll to Do Not Disturb.
44
STEP 3 Press the Right Arrow key to turn Do Not Disturb Off.
44
STEP 4 Press Set.
44
Configuring Call Waiting
45
STEP 1 Press Setup.
45
STEP 2 Scroll to User Preferences and press Select.
45
STEP 3 Select Call Preferences.
45
STEP 4 Scroll to Call Waiting and press the Right Arrow key to turn call waiting On or Off.
45
STEP 5 Press Set.
45
Picking Up a Call
45
STEP 1 Press GrPickup. The phone displays any extensions in the group that have ringing calls.
45
STEP 2 Choose the call you want to pick up and press Dial.
45
STEP 1 Press the Pickup button.
45
STEP 2 Enter the extension number of the phone from which you are picking up the call and press Dial.
45
STEP 3 Select the call from the list and press Dial again.
46
Placing a Three-Way Conference Call
46
STEP 1 Press the Conf button during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone.
46
STEP 2 Dial the second person’s telephone number.
46
STEP 3 Press the Conf button again. All three parties are connected in the conference call.
46
STEP 1 On one of the active calls, press ConfLx. If you have two active lines, the calls are conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in.
46
STEP 2 Press Select.
46
Using the Phone Directories
47
Using Your Personal Address Book
47
Adding a New Contact
48
STEP 1 In the Personal Address Book screen, press Add.
48
STEP 2 Use the keypad to enter the name of the directory entry. When finished with the name, use the Down Arrow key to navigate to the other fields.
48
STEP 3 Enter the office, mobile, or home phone number, including any digits you must dial to access an outside line and the appropriate area code, if necessary. You must enter at least one phone number for a contact.
48
STEP 4 (Optional) To change the ring tone for the caller:
48
a. Press the Right Arrow key to enter the Select Ring Tone screen.
48
b. Scroll through the available ring tones.
48
c. Press the Play button to play the selected ring tone or the Select button to assign that ringtone to the person whose number you are adding to the directory.
48
STEP 5 Press Save to save the entry.
48
Copying a Contact
49
STEP 1 In the Personal Address Book, scroll to highlight a contact.
49
STEP 2 Press Option and select Copy.
49
STEP 3 Press Option again and select Paste.
49
STEP 4 Edit any necessary fields and press Set.
49
Searching for a Contact
49
STEP 1 In the Personal Address Book, press Option and select Search.
49
STEP 2 Begin to enter the person’s name. The list below displays entries as you type in characters. Scroll to highlight the entry you want.
49
Deleting a Contact
49
STEP 1 In the Personal Address Book, highlight the contact you want to delete.
49
STEP 2 Press Option and select Delete.
49
STEP 3 Press OK to delete the contact.
49
Editing a Contact
49
STEP 1 In the Personal Address Book, highlight the contact you want to edit.
49
STEP 2 Choose one of the following:
50
Importing Your Mobile Phone Address Book into the Cisco SPA 525G2
50
STEP 1 Press Dir or Directory or press the Setup button, select Directories.
50
STEP 2 Select Personal Address Book.
50
STEP 3 Press Import.
50
Using the Corporate Directory
51
STEP 1 Press the Setup button and select Directories.
51
STEP 2 Scroll to the Corporate Directory you want to view and press Select.
51
STEP 1 Press the Setup button and select Directories.
51
STEP 2 Scroll to the LDAP Directory and press Select.
51
STEP 3 Choose the type of search to perform and press Select:
51
STEP 4 In the results, press Dial to dial the contact, or choose one of the other options.
51
Using the Call History Lists
51
Viewing the Call History Lists
51
STEP 1 Press Setup.
51
STEP 2 Scroll to Call History and press Select.
51
STEP 3 Select the Call History list you want to view. Available Call History lists are:
52
STEP 4 Press Select to view the list.
52
Deleting a Call History List
52
STEP 1 Press Setup.
52
STEP 2 Scroll to Call History and press Select.
52
STEP 3 Scroll to the Call History list you want to delete.
52
STEP 4 Press Option and select Delete List.
52
STEP 5 Press OK to delete the list.
52
Calling from the Call History Lists
52
STEP 1 Choose the call.
52
STEP 2 Press Dial.
52
Deleting an Entry from the Call History Lists
53
STEP 1 In the call history list, choose the call.
53
STEP 2 Press Option and select Delete Entry.
53
STEP 3 Press OK.
53
Saving a Call History List Number to Your Directory
53
STEP 1 In the call history list, choose the call.
53
STEP 2 Press Option and select Add to Address Book.
53
STEP 3 Press Select. The entry appears.
53
STEP 4 Edit the information (if desired) and press Save again. The entry is added to your directory.
53
Setting or Changing a Phone Password
53
STEP 1 Press Setup.
53
STEP 2 Scroll to Device Administration and press Select.
53
STEP 3 Select Set Password.
53
STEP 4 Enter your old password (leave blank if you have never set a password). Press the Down Arrow key to go to New Password.
53
STEP 5 Enter your new numeric password. Press the Down Arrow key to go to Re-enter New Password.
53
STEP 6 Reenter the same password.
53
STEP 7 Press Set.
54
STEP 1 Press Setup.
54
STEP 2 Scroll to Device Administration and press Select.
54
STEP 3 Select Set Password.
54
STEP 4 Enter your old password. Press the Down Arrow key to go to New Password.
54
STEP 5 Leave the New Password and Reenter New Password fields empty.
54
STEP 6 Press Set.
54
Logging In and Logging Out of Your Phone
54
STEP 1 Press Setup.
54
STEP 2 Scroll to Device Administration and press Select.
54
STEP 3 Scroll to Login and press Select.
54
STEP 4 Enter your password and press Login.
54
Accessing Voicemail
55
STEP 1 Press Setup.
55
STEP 2 Scroll to User Preferences and press Select.
55
STEP 3 Scroll to Call Preferences and press Select.
55
STEP 4 Scroll to Voice Mail.
55
STEP 5 Enter the number to dial for voicemail. For a Cisco Voice System, this is typically vmm. For an external system, enter the phone number, including any digits you must dial to reach an outside line.
55
STEP 6 Press Set.
55
Using Advanced Phone Features
56
Configuring Privacy and Security Features
57
Blocking Caller ID
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Block Caller ID and press the Right Arrow key to choose On.
57
STEP 5 Press Set.
57
Blocking Anonymous Calls
57
STEP 1 Press Setup.
57
STEP 2 Scroll to User Preferences and press Select.
57
STEP 3 Select Call Preferences.
57
STEP 4 Scroll to Block Anonym Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
57
STEP 5 Press Set.
58
Using Secure Call
58
STEP 1 Press Setup.
58
STEP 2 Scroll to User Preferences and press Select.
58
STEP 3 Select Call Preferences.
58
STEP 4 Scroll to Secure Call and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
58
STEP 5 Press Set. When you dial, you will hear a tone before the call.
58
Enabling Dial Assistance
58
STEP 1 Press Setup.
58
STEP 2 Scroll to User Preferences and press Select.
58
STEP 3 Select Call Preferences.
58
STEP 4 Scroll to Dial Assist and press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
58
STEP 5 Press Set.
59
Connecting to a Virtual Private Network (VPN)
59
STEP 1 Press Setup.
59
STEP 2 Scroll to Network Configuration and press Select.
59
STEP 3 Scroll to VPN and press the Right Arrow key.
59
STEP 4 Enter the IP address of the VPN server provided by your phone administrator.
59
STEP 5 Press the Down Arrow key and enter your user name.
59
STEP 6 Press the Down Arrow key and enter your password.
59
STEP 7 Press the Down Arrow key and enter the tunnel group (typically not required).
59
STEP 8 Press Set.
59
Connecting to a VPN Manually
59
STEP 1 Press Setup.
59
STEP 2 Scroll to Network Configuration and press Select.
59
STEP 3 Scroll to VPN and press the Right Arrow key to display VPN Settings.
59
STEP 4 Press the Down Arrow button to Enable Connection and press the Right Arrow key to connect to the VPN (checked). To disconnect, press the arrow key and uncheck the field.
60
Viewing Your VPN Status
60
STEP 1 Press Setup.
60
STEP 2 Scroll to Status and press Select.
60
STEP 3 Scroll to VPN Status and press Select.
60
Creating and Using Speed Dials
60
Creating Speed Dials on Unused Line Buttons
60
STEP 1 Press the unused line button and hold down for three seconds. The Define Speed Dial window displays.
60
STEP 2 Enter a name for the speed dial.
60
STEP 3 Press the Down Arrow key to display the phone number field.
60
STEP 4 Enter the phone number and press Set.
60
Creating Numerical Speed Dials
61
STEP 1 Press Setup.
61
STEP 2 Scroll to Speed Dials and press Select.
61
STEP 3 To create or edit a speed dial, select an unused speed dial location (2 through 9). You can have up to eight speed dials (location 1 is reserved for voice mail).
61
STEP 4 Press Edit.
61
STEP 5 Enter the name and phone number for the speed dial.
61
STEP 6 Press Save.
61
Calling Speed Dials
61
Using the IP Phone With Your Bluetooth-Enabled Mobile Phone
62
Enabling Bluetooth
62
STEP 1 Press Setup.
62
STEP 2 Scroll to User Preferences and press Select.
62
STEP 3 Scroll to Bluetooth Configuration and press Select.
62
STEP 4 With Bluetooth highlighted, press the Right Arrow key until a blue check mark appears.
62
STEP 5 Press Set.
62
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
63
Initiating Pairing from the IP Phone
63
STEP 1 Enable Bluetooth as described in the “Enabling Bluetooth” section on page 62.
63
STEP 2 Press Setup.
63
STEP 3 Scroll to User Preferences and press Select.
63
STEP 4 Scroll to Bluetooth Configuration and press Select.
63
STEP 5 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following:
63
STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to enter the profile screen.
63
STEP 7 Press Scan to scan for the Bluetooth device.
63
STEP 8 In the Select a Bluetooth Device to Pair list, select the device that you want to pair and press Connect.
64
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
64
STEP 1 On your iPhone, click Settings.
64
STEP 2 Under General, choose Bluetooth. Ensure Bluetooth is turned on.
64
STEP 3 In the Bluetooth Window, under Devices, find the MAC address of your Cisco SPA525G2.
64
STEP 4 Select the MAC address of the Cisco SPA525G2.
64
STEP 5 Enter the PIN (the default is 0000) and press Connect.
64
Verifying that the Cisco SPA525G2 is Paired
65
STEP 1 On the Cisco SPA525G2, press the Setup button.
65
STEP 2 Scroll to User Preferences and press Select.
65
STEP 3 Scroll to Bluetooth and press Select.
65
STEP 4 Scroll to Bluetooth Profiles and press the Right Arrow key.
65
Importing Your Mobile Phone Address Book into the Cisco SPA525G2
65
STEP 1 Press the Setup button and select Directories.
65
STEP 2 Select Personal Address Book.
65
STEP 3 Press the Import softkey.
65
Making a Mobile Phone Call by using Your Cisco SPA525G2
66
STEP 1 Press the line button associated with your mobile phone (the line button is marked with a mobile phone icon with a flashing lightning bolt).
66
STEP 2 Do one of the following:
66
Receiving Mobile Phone Calls by using the Cisco SPA525G2
67
Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone
67
Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2
67
Charging Your Mobile Phone
68
Playing MP3 Files on Your Phone
68
Creating the Playlist
69
STEP 1 Connect a USB storage device to your PC.
69
STEP 2 Create a directory named mp3 on the USB device and copy the audio files into that directory.
69
STEP 3 Remove the USB device from your PC and insert it into the USB slot on the phone.
69
STEP 4 Press the Setup button.
69
STEP 5 Scroll to MP3 Player and press Select.
69
STEP 6 Press Add List to create a playlist from the songs on the USB device.
69
STEP 7 Choose songs by using one of the following methods:
69
STEP 8 After choosing songs, the songs are marked with a check next to the song. Press Add to add the selected songs to the playlist.
69
Playing Songs
69
Controlling the Audio
69
Using the Paging Feature
70
Paging Another Phone
70
Paging a Group of Phones
70
Configuring Auto Answer
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Select Call Preferences.
71
STEP 4 Scroll to Auto Answer Page. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
71
STEP 5 Press Set.
71
Customizing Your IP Phone Screen
71
Changing the IP Phone Screen Contrast
71
STEP 1 Press Setup.
71
STEP 2 Scroll to User Preferences and press Select.
71
STEP 3 Scroll to Screen Preferences and press Select.
71
STEP 4 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1 (lowest) and 15 (greatest) to change the contrast.
71
STEP 5 Press Set.
71
Setting the Screen Backlight Timer
72
STEP 1 Press Setup.
72
STEP 2 Scroll to User Preferences and press Select.
72
STEP 3 Scroll to Screen Preferences and press Select.
72
STEP 4 Scroll to Backlight. Press the Right Arrow key to toggle the feature on (checked) or off (unchecked). When the feature is enabled, the darkening feature is enabled.
72
STEP 5 Scroll to Backlight Timer. Enter the number of seconds before the display should shut off after the phone is idle.
72
STEP 6 Press Set.
72
Configuring the Phone Screen Saver
72
STEP 1 Press Setup.
72
STEP 2 Scroll to User Preferences and press Select.
72
STEP 3 Scroll to Screen Preferences and press Select.
72
STEP 4 With Screen Saver highlighted, press the Right Arrow key to toggle the feature on (checked) or off (unchecked).
72
STEP 5 Scroll to Screen Saver Settings and press the Right Arrow key to choose the settings:
73
STEP 6 Press Set.
73
Changing the Phone Wallpaper
73
STEP 1 Connect a USB storage device to your PC.
73
STEP 2 Create a directory named pictures on the USB device and copy the image files into that directory. Image files must be between 30Kb and 300Kb. The phone can read up to 45 images from the USB device.
73
STEP 3 Remove the USB device from your PC and insert it into the USB port on the Cisco SPA525G or SPA525G2.
73
STEP 1 Press Setup.
74
STEP 2 Scroll to User Preferences and press Select.
74
STEP 3 Scroll to Screen Preferences and press Select.
74
STEP 4 Scroll to Wallpaper. Press the arrow keys to select an image to use as the wallpaper.
74
STEP 5 Use the navigation arrows to highlight an image. To preview how the image will look on your phone, highlight the image and press View.
74
STEP 6 Press Select to choose the image.
74
STEP 7 Press Set.
74
Using Ring Tones
74
STEP 1 Press Setup.
74
STEP 2 Scroll to User Preferences and press Select.
74
STEP 3 Scroll to Audio Preferences and press Select.
74
STEP 4 Scroll to the extension for which you want to select a ring tone and press the Right Arrow key.
74
STEP 5 Scroll through the ring tones and press Select to choose the highlighted ringtone for that extension. Press Play to hear the highlighted ring tone.
74
a. Select From USB in the ring tone list menu.
74
b. Press Play to review the music.
74
c. Press Save.
74
Accessing Weather and News on Your Phone
75
STEP 1 Press Setup.
75
STEP 2 Select Web Applications.
75
STEP 3 Select the type of service.
75
Accessing Weather Information
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Press Add.
75
STEP 3 Enter the city name or zip code, and press Search.
75
STEP 4 Select the city from the list of results and press Add.
75
STEP 1 In the Web Applications screen, select Weather.
75
STEP 2 Weather information for the first entry in the list of cities is displayed. To view other cities on the list, press List and select the city. Then press View.
75
STEP 1 In the Web Applications screen, select Weather.
76
STEP 2 Highlight the city you want to change.
76
STEP 3 Press Option, and choose Move Up, Move Down, or Delete.
76
Accessing News
76
STEP 1 In the Web Applications screen, select News.
76
STEP 2 Scroll to select the type of news you want to view:
76
STEP 3 Press Select to bring up the list of articles and use the Up and Down Arrow keys to scroll through them.
76
STEP 4 Press View to read an article, using the Down Arrow key to scroll through the article. Press Prev or Next to go to other articles in the news category.
76
Configuring Date and Time Parameters on Your Phone
76
STEP 1 Press Setup.
76
STEP 2 Scroll to Device Administration and press Select.
76
STEP 3 Scroll to Date/Time and press Select.
76
STEP 4 Highlight the date and time setting that you want to change:
76
Using Star Codes
77
Restarting Your Phone
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Device Administration and press Select.
79
STEP 3 Scroll to Restart and press Select.
79
Viewing Phone, Network, and Call Information
79
Viewing Product Information
79
STEP 1 Press Setup.
79
STEP 2 Scroll to Status and press Select.
79
STEP 3 Select Product Information. You can view the following information:
79
Viewing Network Information
80
STEP 1 Press Setup.
80
STEP 2 Scroll to Status and press Select.
80
STEP 3 Scroll to Network Status and press Select. You can view the following information:
80
Viewing Phone Line and Extension Information
80
STEP 1 Press Setup.
81
STEP 2 Scroll to Status and press Select.
81
STEP 3 Scroll to Phone Status and press Select. You can view the following information:
81
Viewing Peripheral Status
81
STEP 1 Press Setup.
81
STEP 2 Scroll to Status and press Select.
81
STEP 3 Scroll to Peripheral Status and press Select. You can view the following information:
81
Viewing the Wireless Connection Status
81
STEP 1 Press Setup.
81
STEP 2 Scroll to Network Configuration and press Select.
81
STEP 3 Select Wi-Fi Configuration and press the Right Arrow key.
82
STEP 4 Scroll to Wireless Status and press Select. The status, SSID name, and signal strength are displayed. Press Detail for more information.
82
Advanced Menus for Technical Support Personnel
82
CAUTION These menus are used to configure and troubleshoot your phone and the phone network. You should not change these settings or perform these actions unless directed to do so by your Administrator.
82
Settings Menu
82
Using the Web Configuration Utility
83
Logging in to the Phone Web User Interface
83
STEP 1 Get the IP address of your phone:
83
a. Press Setup.
83
b. Select to Status > Network Status.
83
c. Scroll to view IP Address. This is the IP address of your phone.
83
STEP 2 On your PC, open a Web browser window. Your PC must be on the same subnetwork as the phone.
84
STEP 3 Enter the IP address in the browser address bar. For example, 192.168.1.244. The phone web user interface displays.
84
Saving the Configuration Profile
84
Configuring Your Personal Address Book
85
STEP 1 Log in to the phone web user interface.
85
STEP 2 Choose the Personal Address Book tab. A window appears with the listings for your address book.
85
STEP 3 In the Personal Address Book tab, click Add Personal Address Entry. The entry menu displays.
85
STEP 4 Enter the name, work number, home number, or mobile number for the new contact. Enter numbers only; do not enter spaces or symbols. For example, 18315880220.
85
STEP 5 Select a ring tone.
85
STEP 6 Click Submit All Changes. The contact is added to your address book.
85
STEP 1 Click the Phone icon under Speed Dials.
85
STEP 2 Choose the phone number (office, home, or mobile) that you want to add as a speed dial.
85
STEP 3 Choose the speed dial position to assign the contact.
85
STEP 4 Click Confirm. The Speed Dial tab displays.
85
STEP 1 In the Personal Address Book tab, check the box next to the contacts you want to remove. To select all contacts, check the box at the top of the column.
85
STEP 2 Click Remove.
85
STEP 3 Click OK. The contacts are removed from your address book.
86
STEP 1 In the Personal Address Book tab, click the Edit icon in the row for that contact.
86
STEP 2 Modify the information and click Submit All Changes.
86
Configuring Voice User Parameters
86
Configuring Call Forwarding
86
STEP 1 Log in to the phone web user interface.
86
STEP 2 In the Voice tab User menu, under Call Forward you can configure the following parameters:
86
STEP 3 Click Submit All Changes. Your phone reboots.
87
Configuring Supplementary Services
87
Call Waiting (CW Setting)
87
Block Caller ID (Block CID Setting)
87
Block Anonymous Calls (Block ANC Setting)
87
Do Not Disturb (DND Setting)
88
Display Text Messages on Receiving Phone (Display Text Message on Recv Setting)
88
Text Messages From a Third Party (Text Message From 3rd Party)
88
Audio Volume
88
Screen
89
Viewing Call History Lists
90
STEP 1 Log in to the phone web user interface.
90
STEP 2 Choose the Call History tab.
90
STEP 3 Select a call history list to show from the drop-down list:
90
STEP 4 (Optional) To add a call from one of these lists to your address book, click the Address Book icon in the Add column. Edit the information and click Submit All Changes. The Personal Address Book displays.
90
Creating Speed Dials
91
STEP 1 Log in to the phone web user interface.
91
STEP 2 Choose the Speed Dials tab.
91
STEP 3 Enter the name and number, IP address, or URL for the speed dial entries you want to create or edit. Remember to enter an...
91
STEP 4 Click Submit All Changes.
91
Configuring Wi-Fi
91
STEP 1 Log in to the phone web user interface.
92
STEP 2 Click the Wi-Fi tab.
92
STEP 3 Verify that Wireless Enable is set to On.
92
STEP 4 To manually enter a Wi-Fi profile, choose Wi-Fi Profile from the Wi-Fi Device list and proceed to the next section. To use WPS, choose Wi-Fi Protected Setup and follow the on-screen instructions
92
Creating a Wi-Fi Profile
92
STEP 1 In the Wi-Fi tab, verify Wi-Fi Profile is selected in the Wi-Fi Device menu.
92
STEP 2 To add a profile by scanning for available networks:
92
a. Click Site Survey.
92
b. Click the icon in the Add row for the SSID of the wireless network to be included in the profile list.
92
c. Complete the profile by entering the name, SSID, and security information.
92
d. Click Submit All Changes. The phone is rebooted.
92
STEP 3 Click Submit All Changes. The phone is rebooted.
92
Configuring Bluetooth
93
STEP 1 Log in to the phone web user interface.
93
STEP 2 Choose the Bluetooth Configuration tab.
93
STEP 3 Ensure Bluetooth Device is set to On.
93
STEP 4 Click Search Bluetooth Devices. When found, your device appears in the Bluetooth Device List.
93
STEP 5 Select the device.
93
STEP 6 Enter your PIN.
93
STEP 7 Click Submit All Changes.
93
Bluetooth Profiles
93
Upgrading Firmware
94
STEP 1 Log in to the phone web user interface.
94
STEP 2 Choose the Firmware Upgrade tab.
94
STEP 3 Click Firmware Upgrade Window.
94
STEP 4 Browse to select the firmware file from your PC.
95
STEP 5 Click Submit. The firmware is installed and your phone reboots.
95
Where to Go From Here
96
Power Adapter Statement
98
FCC and IC Statement
98
Federal Communication Commission Interference Statement
98
IMPORTANT NOTE
99
FCC Radiation Exposure Statement:
99
Industry Canada Statement
99
View document
Cisco Small Business SPA525G2 User manual
Type
User manual
Brand
Cisco
Size
1.55 MB
Category
IP phones
Pages
99
Language
English
View document