Service Bulletin
Subject: BIC Red Wrench Screen Icon
SCOPE : ALL BIC ICE ON BOARD & MANUAL FILL UNITS
1 of 1
MPX-128 April 23, 2018
MULTIPLEX
2100 FUTURE DR, SELLERSBURG, IN 47172
844-724-CARE
WWW.WELBILT.COM
SYMPTOM
Red Wrench Icon appears at the top of the BIC Touch Screen.
ACTION
This icon appears as a reminder it is time for Planned Maintenance, contact 1-844-724-CARE (2273) to inquire about an Annual
Tune-up. To remove the Red Wrench Icon from the screen do the following;
1. Touch on the back arrow to exit out of the
drink making menu screen and enter the main Easy
Touchscreen.
2. Select the Managers menu icon enter letter “A” for
the password and the select the green check .
3. Touch on the down arrow in the bottom right hand
corner one (1) time.
4. Select the service wrench and in the pop up
password/keyboard screen enter the password SILENCE.
• If the password is accepted confirm then exit back
out to the main screen and the wrench should now
be gone.
• If the password was not accepted enter letter “A”
and the select the green check to continue.
5. Touch on the down arrow one (1) time and select the
Planned Maintenance box.
• If prompted for a password enter the password
SILENCE, confirm then exit back out to the main
screen and the wrench should now be gone.
• If not continue to the next step.
6. The following screen will display, select the first option,
Mixer Maintenance Performed;
7. When prompted for a password enter the password
SILENCE.
8. The Blender Maintenance Confirmation screen will
appear, press the green check to confirm.
9. The Red Wrench will no longer appear on the drink
making screen. Exit back to the Main Menu by pressing
the back arrow .
NOTE: The Red Wrench reminder will reappear in 1 year when
Annual Maintenance is due.
FURTHER ACTIONS
Contact Welbilt KitchenCare if you have any questions or concerns: 1-844-724-CARE (2273).