Barco service bulletin
Serial Number: 773
Date: 29/08/2008
Product: DP-2000/DP-1500
Priority code*: D
A.
”Must” modification, Barco will provide the necessary components to perform this modification
at no charge.
B.
Improves the reliability of the product.
C.
Improves the general working conditions of t he pr odu ct.
D.
For information only.
1. ERRO R MESSAGES IN LOG FILE OF
DP-2000/DP-1500: “CLO – READ STATUS
FAILED”
1.1 General
Phenom enon
• Error messages in log file: “CLO – Read Status Failed”, about 3 times per h our.
• Communication to CLO is OK: C orrect light output is displayed in the ‘Light output/cal-
ibration’ menu of the communicator. Software version is read correctly in the Version
info page of communicator.
Cause
• CLO mode parameter is not initialized (parameter that defines if projector is in normal
mode or CLO mode).
• The CLO process (software process, not hardware related) is requesting this parameters
from the main program. Since this parameter is not set, it will genera
te an error.
Field solutio n
Set the projector to CLO mode and back to normal mode. This will set the value of the CLO
mode parameter and solve the issue.
Final solution
Solved in version 1.3.x onwards, scheduled for October 2008.
Scope
All DP-2000 and DP-1500 projectors with software version 1.2.47. Extra logging from the
CLO was added.
Barco nv Media & Entertainm en t Div is ion
Noordlaan 5, B-8520 Kuurne
www.barco.com
Page 1 of 2
Barco service bulletin
1.2 Approvals
Modification approved by:
Quality Director MED
Danny Van Hoof
R&D Manager DC
Ignace Rombaut
Product Manager DC
Raf Rentmeesters
If you should have any more questions, or remarks, please do not hesitate to contact our
technical support team on following E-mail address “service.mne@barco.com”.
InfoT: 773
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