Polycom SoundStation IP 4000 User manual

SoundStation IP 4000
Polycom
Brand
Polycom
Model
SoundStation IP 4000
Category
Mobile phones
Type
User manual

Polycom SoundStation IP 4000 is a conference phone with advanced features that enhance communication and collaboration. Its Acoustic Clarity Technology ensures natural, free-flowing conversations, while its noise-reduction capabilities minimize distractions. Users can easily answer and disconnect calls, and make outbound calls with flexible options. LED indicators provide clear status updates, and the backlit display simplifies menu navigation. The phone supports call hold, resume, and transfer, making call management seamless.

Polycom SoundStation IP 4000 is a conference phone with advanced features that enhance communication and collaboration. Its Acoustic Clarity Technology ensures natural, free-flowing conversations, while its noise-reduction capabilities minimize distractions. Users can easily answer and disconnect calls, and make outbound calls with flexible options. LED indicators provide clear status updates, and the backlit display simplifies menu navigation. The phone supports call hold, resume, and transfer, making call management seamless.

Polycom Soundstation IP 4000 (Conference Phone) User Guide
02/22/11 1
o 1) Highlights:
o More productive calls: Polycom’s Acoustic Clarity Technology allows
simultaneous, natural, free-flowing conversation.
o Hear and be heard clearly: Speak up to 10 feet from a microphone and be heard
clearly on far end of the call; provides remarkable room coverage.
o Reduce echo & background noise: Gated microphone nearly eliminate echo and
distracting room noise.
o Backlit display provides ease of use: LCD makes menu navigation easy.
o 2) Answer Call:
o Answer Call: Press key to answer call or Answer soft key.
o Disconnect Call: Press key or EndCall soft key.
o 3) Make Outbound Call:
o Press key & dial the number, or…
o Dial the number first & then press key or Dial soft key.
o 4) LED Indicators:
The LED’s (located at the top of the phone) indicate current status of the call.
o Green: Call in progress.
o Flashing Green: Incoming Call.
o Blinking Green: Call on hold by another party.
o Red: Call muted.
o Flashing Red: Indicates Voicemail.
o Blinking Red: Call on hold by User.
o 5) Microphone Mute:
o During a call, press key. If using external microphones, press key
on microphones. User can hear all other parties while Mute enabled.
o Turn off Mute: Press key again.
o 6) Call Hold & Resume:
o During a call, press Hold soft key.
o Press Resume soft key to resume call.
Polycom Soundstation IP 4000 (Conference Phone) User Guide
02/22/11 2
o 7) Call Transfer:
o Consultative Call:
- During a call, press Transfer soft key (active call placed on hold).
- Dial 4-digit ext. or 10-digit phone number of desired party for the transfer.
- After announcing caller to second party, press Transfer soft key to complete
transfer.
o Blind Transfer: Press Blind soft key to transfer call without speaking to second
party.
o Cancel Transfer: Press Cancel soft key; original call is resumed.
o 8) Call Forwarding:
o Activate Call Forwarding:
- Press Forward soft key from phone’s idle display OR press key,
Features & then Forward. Enter 10-digit number. Press Enable soft key to
confirm & enable Call Forwarding. Confirmation that Call Forwarding is
enabled for that line is indicated by a moving arrow icon.
o Deactivate Call Forwarding:
- Press Forward soft key (from phone’s idle display) OR press the key,
select Features & then Forward. Press Disable soft key.
o Call Forwarding is only available on a Stand-Alone IP 4000, not a shared line!
o 9) Conference Calls (3-Way Call):
o Call 1
st
party (enter 4-digit ext. or 10-digit #).
o Press Confrnc soft key & dial 2
nd
party (1
st
party placed on hold).
o When 2
nd
party answers, press Confrnc again to start 3-way Conference Call.
o Split Soft Key: Places both parties on HOLD; Scroll up or down to talk to one
party by pressing Resume soft key, while other party remains on Hold. Simply
press Join when ready to resume 3-way Conference Call (with both parties).
o Press the key to hang up Conference Call; both calls will drop.
o 10) Do Not Disturb:
o Press key, Features & then press key to toggle Do Not Disturb On
or Off; flashing icon & text on display will confirm Do Not Disturb is enabled.
Polycom Soundstation IP 4000 (Conference Phone) User Guide
02/22/11 3
o 11) Call Lists:
o Press key, followed by Features & then Call Lists. Simply select Missed,
Received, or Placed Calls, as desired. Information displayed for respective calls.
o From this screen, choose appropriate soft key:
1. Edit: To amend Contact Number before dialing.
2. Dial: To place call.
3. Info: To view detailed call information.
4. Save: To store contact number to Contact Directory.
5. Clear: To delete call from list; press key to return to idle display.
o 12) Voicemail:
o To Listen to Voice Messages: Press the key, select Features & then
Messages. Follow voice prompts to listen to Messages.
o 13) Contact Directory:
o Add Contact: Press key. Select Features & then Contact Directory.
o Press More soft key, then Add to enter a contact in the phone’s Directory.
o Enter first and/or last name from the dial pad. Press 1/A/a soft key to select
numeric or upper/lower case alphanumeric modes.
o Enter Contact’s phone number (if not already in Directory).
o Change Speed Dial Index, if desired.
Note: Next available index value will automatically be assigned.
o Modify remainder of the fields (Ring Type, etc.) if desired or applicable.
o Press Save soft key to confirm or Cancel to abandon changes. Then press
key to return to idle display.
o Search for a Contact:
o Press key. Select Features, and then Contact Directory.
o Select Search from Contact Directory menu.
o Using dial pad, enter first few characters for First or Last name.
o Press Search soft key to search for contacts. Dial successful matches from
resulting search screen.
TIP: To quickly view Missed Call list from idle display, press key.
Polycom Soundstation IP 4000 (Conference Phone) User Guide
02/22/11 4
o 14) Contact Directory: Edit a Contact
o Press the key. Select Features, and then Contact Directory.
o Select Search & enter first few letters of First or Last Name. Then, select
Search. Press Edit soft key & make necessary changes.
o Press Save soft key to confirm OR Cancel to abandon changes, then press
key to return to idle display.
o 15) Volume Adjustment:
o Press volume keys to adjust speaker volume during a call. Press these keys
in idle state to adjust ringer volume.
o 16) Ring Type:
o Modify Incoming Ring:
Press key. Select Settings, Basic, and then Ring Type.
Using or keys, highlight desired Ring Type.
Press key to modify & save selected Ring Type.
Press key to return to idle display.
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Polycom SoundStation IP 4000 User manual

SoundStation IP 4000
Polycom
Brand
Polycom
Model
SoundStation IP 4000
Category
Mobile phones
Type
User manual

Polycom SoundStation IP 4000 is a conference phone with advanced features that enhance communication and collaboration. Its Acoustic Clarity Technology ensures natural, free-flowing conversations, while its noise-reduction capabilities minimize distractions. Users can easily answer and disconnect calls, and make outbound calls with flexible options. LED indicators provide clear status updates, and the backlit display simplifies menu navigation. The phone supports call hold, resume, and transfer, making call management seamless.

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