Xerox FreeFlow Web Services User guide

Version 6.0, September 2007

701P47177

FreeFlow

®

Print Provider

Web Services

User Guide

Xerox Corporation

Global Knowledge & Language Services

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Building 845

Webster, New York 14580

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Contents

Print Provider Guide i

Contents

Chapter One: Introduction.......................................................................... 1

Guide Overview ................................................................................. 3

GuideStructure .....................................................................................................................3

ConventionsUsedinthisGuide.........................................................................................3

FrequentlyUsedTerminology ............................................................................................4

Getting Started.................................................................................. 6

DesktopUtilities....................................................................................................................6

WebServicesOperationTabs..............................................................................................7

SystemUsersPrivileges .......................................................................................................8

PrintBuyerUser‐PrivilegesTables.....................................................................................9

Chapter Two: Info Center......................................................................... 11

Introduction to Info Center ............................................................. 13

InfoCenter:Links................................................................................................................15

Chapter Three: Tasks................................................................................. 17

Overview ......................................................................................... 19

Section I: Production....................................................................... 20

JobInfoPanel....................................................................................................................... 23

Preflight................................................................................................................................41

Attachments.........................................................................................................................42

PrintingQueuePanel .........................................................................................................43

Section II: Delivery ......................................................................... 44

JobsforDeliveryPane........................................................................................................ 45

BatchOrderPanel ............................................................................................................... 46

ShippedDeliveriesPanel ...................................................................................................49

Chapter Four: Customers......................................................................... 51

Overview ......................................................................................... 53

CustomerPane .................................................................................................................... 53

CustomerPanels..................................................................................................................56

Section I: Account Panel.................................................................. 57

IdentityElements ................................................................................................................57

CustomerAdministratorElements...................................................................................58

Section II: Preferences Panel.......................................................... 61

Utilities .................................................................................................................................61

PDFPreview ........................................................................................................................62

Contents

ii Print Provider Guide

SelfRegistration...................................................................................................................63

Pricing...................................................................................................................................64

GUI ........................................................................................................................................69

Branding ...............................................................................................................................70

Section III: Users Panel................................................................... 71

General ........................................................................................................................ ..........71

ShippingandBilling ...........................................................................................................74

Section IV: User Groups................................................................... 78

General ........................................................................................................................ ..........78

Users......................................................................................................................................79

Section V: Departments Panel.......................................................... 80

Section VI: Cost Centers Panel ........................................................ 82

CostCenterListPane..........................................................................................................82

ConfigurationPanel............................................................................................................83

Section VII: Templates Panel........................................................... 84

TemplatesPanelElements .................................................................................................84

Section VIII: Catalog Library Panel ............................................... 102

Toolbar................................................................................................................................103

AddTemplates ..................................................................................................................103

TemplateSetup..................................................................................................................105

Properties/ExportHTML/SendMailToPrint.............................................................106

ApprovalWorkflow..........................................................................................................109

Section IX: Account Links Panel..................................................... 111

AccountLinkPane............................................................................................................111

Section X: Image Library Panel...................................................... 115

Section XI: E-Mail Panel................................................................. 117

EventsContacts .................................................................................................................118

Chapter Five: Management....................................................................121

Overview ....................................................................................... 123

Section I: Track Jobs ..................................................................... 124

JobStatusBar .....................................................................................................................124

JobStatusPanel .................................................................................................................125

SearchWindow..................................................................................................................127

JobInformationPanel.......................................................................................................132

Section II: Job Type Library........................................................... 142

SimpleJobs.........................................................................................................................143

JobTypePane ....................................................................................................................143

JobSubtypePane...............................................................................................................144

PaperTypesAvailable......................................................................................................146

JobTypeLibraryTaskbar.................................................................................................149

JobTypeGroups................................................................................................................173

Section III: Inventory ................................................................... 174

Contents

Print Provider Guide iii

Search ..................................................................................................................................175

ColumnSelection .............................................................................................................. 176

InventoryTemplateInformationPanel..........................................................................176

Section IV: Branding ..................................................................... 185

Skins....................................................................................................................................185

Customization ................................................................................................................... 186

SelectLanguagetoEdit....................................................................................................192

Chapter Six: Settings............................................................................ 195

Overview ....................................................................................... 197

Section I: General.......................................................................... 198

SystemPropertiesWindow .............................................................................................199

PricingWindow ................................................................................................................ 203

E‐MailWindow .................................................................................................................206

ProductionWindow .........................................................................................................209

PaperSizesWindow.........................................................................................................210

LanguagesWindow..........................................................................................................212

FontsWindow ...................................................................................................................213

Privileges..................................................................................................................... ....... 214

JobExpiration....................................................................................................................215

CustomizeFields...............................................................................................................216

Section II: Site .............................................................................. 217

ContactInformation..........................................................................................................217

PrintProviderAccounts................................................................................................... 218

TermsandConditions......................................................................................................221

Section III: Output Devices........................................................... 222

OutputDevicesPane........................................................................................................223

OutputDeviceParametersPanels ..................................................................................224

MachinePanel ...................................................................................................................228

GeneralPanel ..................................................................................................................... 229

OutputChannelsPanel ....................................................................................................231

ImpositionPanel ............................................................................................................... 239

PressSetupPanel .............................................................................................................. 246

SpeedandWaste...............................................................................................................247

LaborChargePanel ..........................................................................................................254

ClickChargePanel............................................................................................................256

Section IV: Stock........................................................................... 257

Stock....................................................................................................................................257

Section V: Finishing....................................................................... 261

FinishingTypePane .........................................................................................................262

PricingSetupPanels .........................................................................................................262

Section VI: Shipping...................................................................... 268

CarriersWindow............................................................................................................... 268

ShippingMethods............................................................................................................. 269

Contents

iv Print Provider Guide

ShippingMethodGroups ................................................................................................270

Section VII: Integrations............................................................... 271

DataExport ........................................................................................................................271

CreditCard.........................................................................................................................272

ExternalSystems ...............................................................................................................273

Import/ExportResources .................................................................................................274

Chapter Seven: Appendix..........................................................................277

Server and Client Specifications..................................................... 279

ServerSpecifications .........................................................................................................279

Generic Pricing Mechanism............................................................ 281

ProductionCostPricing ...................................................................................................282

TheJobPrice ......................................................................................................................290

Anti-virus Scanning ....................................................................... 291

Parent Customer............................................................................ 293

PrintProviderSide............................................................................................................294

ThePrintBuyerSide .........................................................................................................296

Index............................................................................................. 299

Glossary

Print Provider Guide v

Glossary of Terms

Account LinkContainsallofthenecessaryorderinformationtoenablethePrintProvidertocreatean

Orderreportthatcanbeusedforinvoicing.TheOrderreportcanalsobetransferredtoanyPrintProvider

accountingsystem,usingtheDataExportmodule.

Administrator Privilege EnablesaPrintBuyeroremployeeofaPrintBuyerorganizationtotake

responsibilityforthecompleteoperation/managementoftheFreeFlowWebServicessystem.Inaddition,a

userwithAdministratorprivilegeshastheabilitytocreateMailToPrintJobs.

CatalogCollectionoftemplatescontainingJobdesignsfromwhichthePrintBuyercanchooseinorderto

createanentirelynew,uniqueJob.ThetemplatesthemselvescannotbealteredwithoutPrintBuyer

Administratorpermission.

Copier Output DeviceOutputdevicesimilartotheDigitaloutputdevicebutwithoutsupportingspot

colors.

Crash NumberingCrashNumberingistheprintingofthesamenumberonseveralsucceedingcopies,

usingcarboncopiesorcarbonate‐backedpages.

Designer PrivilegeEnablesanemployeeofthePrintBuyerorganizationtosaveJobsandcreateForms.A

DesignercanonlycreateJobsusingtheFormEditororVariableData.

Digital Output DevicePrintingdevicethatiscomputerdrivenandcapableofchangingimagesfromone

copytothenext.

Factor AmultiplierthatenablescomputingtheactualspeedatwhichRunSheetsareproducedaswellas

theactualamountofwastethathasaccumulatedduringtheproductionprocess.Thesespeedandwaste

figuresarethenusedincomputingthefinalpriceoftheJob.

Flat Page SizeThedimensionsofasheetofpaper,beforehavingbeenfolded(asopposedtoJobPage

Size).

Folder BalanceTargetfolderfortheoutputimpositionPDF.

GSMTheunitofmeasurementforpaperweight(gramspersquaremeter).

Guest NeworoccasionaluserswhocancreateJobsbasedonPrintProvidercatalogs.

ImpositionThepositioningofoneormorepagesona PressSheetsuchastominimizewastageinpaper

andlabor.

Data ExportDataExportisanadd‐onmoduleforWebServicesthatimplementstheconceptofWebServices

asanopensystemwhichcanbeeasilyintegratedwithandconveyedtothevariousperipheralsystems

existinginanorganization(suchasAccountingandEstimating).

Transferenceofdatais“EventDriven”,

wherebydataistransferredatthetimethataspecificeventoccurs.

DatatransferenceisaccomplishedbytheestablishmentoflinksintheWebServicesJobprocessingworkflow.

Glossar

y

vi Print Provider Guide

FreeFlow Web Services Aworkflow‐managementbackbone,designedspecificallyforthePrinting

industry.FreeFlowWebServicesaddressesalloftheneedsofthePrintProvider,providesproduction‐flow

management,acompletee‐Commerce‐readyplatform,andinformationmanagementcapabilities.FreeFlow

WebServicesalsoenablesthePrintProvidertoprovidePrintBuyerswithsuch

e‐ProcurementtoolsasVariable

Data,one‐to‐onemarketing,TemplateandImageLibrarymanagement,andonlinepricingandestimating.

Job Page SizeThedimensionsofasheetofpaper,afterhavingbeenfolded(asopposedtoFlatPageSize).

Job TicketAdocumentthatspecifiesaJobʹsproductionandfinishingmaterialsandschedulesaswellas

thedeliveryandpricingdetails.

Job Type PricingThePrintProviderhastheabilitytopriceaspecificJobType.Thismethodcarriesout

pricingaccordingtoPriceLists.

Launch PadOrderJobspagethatprovidestheuserwithquick/directaccesstofrequentlyusedfunctionsof

JoborderingandJobtracking.

Manager PrivilegeEnablesanemployeeofthePrintProviderorganizationtoviewtheInfoCenteraswell

astheTaskandManagementparameters.AManagercancreatenewJobTicketsandcanmodifytemplatesand

pricing.

Manual ImposeAnoptionthatisselectedbythePrintProviderwhenaJobcannotbeimposedbythe

systemandhastobeimposedbyathird–partytool.

Manual PricingWhenthePrintProviderhasdecidednottoprovidethePrintBuyerwithautomatic,

onlinepricing,thePrintBuyerreceivesaPriceNotAvailablemessage.ThePrintProvidercanthenviewthe

JobanditspropertiesanddeterminetheJob’sprice.AfterdeterminingtheJob’sprice,thePrintProvidercan

manuallyenterthepriceintothesystem.

MarkupAnadditionalcharge(asapercentage)totheproductionprice,whichservesasapartofthePrint

Provider’sprofit.

Offset Output DeviceOffsetoutputdevicesutilizetheprocesswherebyaprintingplatefirsttransfersits

inkedimageareasontoarubberblanketmountedonacylinderintheprintingpressandthentherubber

blankettransfers(oroffsets)theinkedimageontothepaperasitpassesthroughthepress.

Operator PrivilegeEnablesanemployeeofthePrintProviderorganizationtotakeresponsibilityofthe

operationoftheworkflowoftheWebServicessystem.

Output ChannelsWebServiceswindowthatenablesthePrintProvidertodirectfileseithertoanoutput

deviceortoafolderfromwherethefilecanlaterberetrievedandsentontoanoutputdevice.

Output DeviceAnymachinethatproducesprintedmaterial.

OutSourceOptionthatenablesthePrintProvidertoforwardorderstootherPrintProviders(Partner

Printers)forproduction.

PageOnesideofaPressSheet.

Parent SheetThesizeofasheetasarawmaterial,beforebeingcuttotheRunSheetsize.

Glossary

Print Provider Guide vii

PDF (Portable Document Format)TheAdobeAcrobatfileformatthatallowsrepresentingdocuments

inamannerthatisindependentoftheoriginalapplicationsoftware,hardwareandoperatingsystemthat

wasusedtocreatethedocuments.

PDF SpoolerEnablesdirectingPDF’stoanyoutputdeviceinthePrintProducer’ssystem.

Print BuyerAnyindividualororganizationthatpurchasesprintedmaterialproducedbyaprinting

facility.

Print Buyer SideWebServicesisatwo‐sidedsystemthatprovidesanopenlineofcommunication

betweenthePrintProviderandthePrintBuyer.ThePrintBuyerSidereferstotheWebServicesinterfacethat

isviewedbythePrintBuyer.

Print DriverAfeaturethatservesasthecommunicationlinkbetweenPrintBuyerandPrintProvider.Workingwith

thePrintDriver,thePrintBuyercansendaJoborderitdirectlytothePrintProviderinthesamemannerasprinted

matterissenttoanin‐houseprinter.



Print ProviderIndividualororganizationthatproducesprintedmaterial.

Print Provider SideWebServicesisatwo‐sidedsystemthatprovidesanopenlineofcommunication

betweenthePrintProviderandthePrintBuyer.ThePrintProviderSidereferstotheWebServicesinterface

thatisviewedbythePrintProvider.

Production Cost Pricing Thisisthebasicpricingmethod.ThesystemcalculatestheJobprice,according

tothecostoflabor,priceperclick,rawmaterials(paper)andfinishing.

Process ColorsThefourbasiccolorsofinkusedinprocesscolorprintingarecyan,magenta,yellowand

black.Theseinkcolorsaretransparentand“process”witheachotherwhenoverprintedinpredetermined

amounts.i.e.whencyanoverprintsyellow,itproducesgreen,whenyellowoverprintsmagenta,itproduces

orange.Controlledscreentint

combinationsofthefourbasiccolorsallowthefullspectrumofcolorstobe

producedonaprintingpress.

Re-imposeTheWebServicessystemenablesthePrintProvidertochangetheimpositionofJobsarrivingat

theApprovalQueue,usingnewimpositionparameters.Thesenewparametersover‐rideanyformer

parameterschosenbythesystem.

RIPRasterImageProcessor;thehardwareand/orsoftwarethattranslatePDL(PageDescriptionLanguage)files

intodevicespecificdatainaprinterorimagesetter.

Run (length of run)Thetotalnumberofsheetsordered.

Run SizePressSheetsize,chosenbythesystem,tobeusedforprintingtheselectedJobonthechosen

outputdevice.

Selective UploadAfeaturethatallowsthePrintBuyertocreateaFormtemplatefromaclosedfile,

withouttheuseofcodeorscript.Themodificationsandchangesarecarriedoutthroughtheuseof

professional,generictoolsthatdonotrequireexpertise.

SetupAllactivitiesthatarerequiredinordertoprepareanoutputdeviceforaproductionrun.

Sheet WiseTechniqueofprintingonesideofasheetwithonesetofplates,thentheothersideofthesheet

withasetofdifferentplates.

Glossar

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viii Print Provider Guide

Spot ColorsColorsthatarespecifiedinadocument,fortextorgraphicalfeatures.Apreferredsystemof

SpotColorclassificationisThePantoneMatchingSystem(PMS)colors,whichweredevelopedspecificallyfor

coloridentification.Thesystemassistsclients,designersandPrintProvidersinthecommunicationprocess

forcolorspecificationon

printorders.EachPMScolorhasauniquenumberandformulaforinkmixing.

Super User PrivilegeEnablesanemployeeofthePrintBuyerorganizationtocreateJobsthroughtheuse

ofTemplates,theFormandVariableData.AftercreatingaJob,theSuperUsercanalsoordertheJob.

Supervisor PrivilegeAnemployeeofthePrintBuyerorganizationwhohasbeenenabledbythePrint

BuyerAdministratortobetheoperativemanageroftheWebServicessystem.

SurchargeAnadditionalchargethatisleviedasapercentageoftheoriginalchargewhenextrademands

aremadetotheprintingprocess(i.e.UrgentandExpresstimeprinting).

System Administrator PrivilegeAPrintProvideroremployeeofthePrintProviderorganizationwho

isresponsiblefortheadministrationofthePrintProvidersideoftheWebServicessystemandthegeneral

settingsofthesystem.

TemplateAJobfilewhichhasbeensavedinordertoserveasthebasisforthestructureandgeneral

layoutoffutureJobs.

Template PricingThePrintProvidercanpricespecifictemplates.Identicaltemplatescanbepriced

differentlyfordifferentPrintBuyers.ThismethodcarriesoutpricingaccordingtoPriceLists.

Type One FontsIndustry‐standardoutlinefonttechnologythatenablestypetobescaledtoanysize

whilestayingsharpandclear.

URL (Uniform Resource Locator)NameschemeusedtoaccessWebdocumentsorresources.

UserAnyindividualinthePrintProviderandPrintBuyerorganizationwhoisworkingwiththeWeb

Servicessystem.

User PrivilegeEnablesanemployeeofthePrintBuyerorganizationtoorderJobsthroughtheuseof

Templates,VariableDataFormandVariableData.OrdersplacedbyanemployeewithaUserprivilegerequire

SupervisorapprovalbeforetheyaresubmittedtothePrintProvider.

Variable Data JobAprintJobthatutilizesWebServices’abilitytoincorporateVariableDatawiththeJob’s

content.UsingprintingtechnologyuniquetoWebServices,allPrintJobscanbepersonalizedwithtextand

images,togivesuperiorpresentationwithouttheexpenseofbuying,printingandaffixingadditional

printedmaterial.

WasteUnusablepaperorpaperdamageduringnormalSetup,printingorbindingoperations.

Chapter One: Introduction

Introduction to the Guide Chapter One: Introduction

Print Provider Guide 3

Guide Overview

FreeFlowWebServicesistheworkflow‐managementbackbone,designedforthePrintingindustry.Addressing

alloftheneedsofthePrintProvider,WebServicesprovidesproduction‐flowmanagement,acompletee‐

Commerce‐readyplatform,andinformationmanagementcapabilities.WebServicesalsoenablesthePrint

ProvidertoprovidePrintBuyerswithsuch

e‐ProcurementtoolsasVariableData,one‐to‐onemarketing,

TemplateandImageLibrarymanagement,andonlinepricingandestimating.

ThePrintProviderGuideisdesignedforallPrintProvidersthatintendtoworkwiththeWebServicessystem

andencompassesallfacetsofPrintProvideradministrationandproductionworkflow.

Theprimarygoalsof

thePrintProviderGuideareasfollows:

• ToacquaintthePrintProviderwiththedistinctivesoftwarefeaturesoftheWebServicessystem

• Toprovidestep‐by‐stepinstructionforenteringandorganizingdatathatwillbeprocessedbytheWeb

Servicesapplicationforautomaticpricegeneration

andJobproduction

• ToassistthePrintProviderinconfiguringtheWebServicessystemsettings

• ToassistincarryingoutafastimplementationoftheWebServicessystemwiththeobjectiveofimproving

andenhancingthebusinessofPrintProvider

Guide Structure

ThePrintProviderGuidehasbeendividedintosevenchapters.ChapterOneoutlinesthestructure,

conventionsandterminologyusedintheGuidewhilethesucceedingchaptersdescribetheconceptsand

proceduresinvolvedinperformingapplicationtasks.Eachchapterhasbeensub‐dividedintosectionsthat

correspondtothenamesofthe

tabsappearingatthetopofeachmainwindow.Eachsectionopenswithan

introductiontotheapplicationfeatures,ageneralscreenshotandtheinterfacestructure.Theinterface

structureisfollowedbyamoredetaileddescription,additionalscreenshotsandoperatinginstructions.The

applicationfeaturesaredescribedinalogicalmanner

sothatinitialadministrativeandproductiontaskscan

beeasilycarriedout.

Conventions Used in this Guide

ThefollowinglistdescribestheconventionsusedinthisGuide:

Note:

Notesprovideadditionalinformationforthepurposeforclarification.

Caution:

Cautionsidentifyactionsorprocedurestepsthatcanresultinincorrect

systemoutputoflossofdata.

Chapter One: Introduction Introduction to the Guide

4 Print Provider Guide

Frequently Used Terminology

ThefollowingisadescriptionoftheterminologyusedindescribingthePrintProviderinterfacestructure:

•

ScreenReferstotheentiremonitorscreen,includingtheoperatingsystemtoolbars.

•

WindowPartofthescreen;opensbyclickingonanyoftheWorkfloworAdministrationtabsintheWeb

Servicestaskbar.

•

PanelPartofawindow;cancontainsub‐panels.

•

Sub-panelPartofapanel.

•

PaneAlargebox,usuallylocatedontheleftsideofthewindow.

•

BoxUsuallyusedfortypinginanentry;appearsinapane,panelorasub‐panel.

•

Dropdown BoxAccessesamenuofoptions.Themenuisopenedbyclickingonthedropdownmenu

button;appearsinapanelorasub‐panel.

•

CheckboxUsedforenablingordisablingafeature;canbeselectedorcleared;appearsinapanelora

sub‐panel.

•

Radio ButtonUsedforchoosingafeature;canbeactivatedordisabled;appearsinapanelorasub‐

panel.

•

Operation ButtonUsedforcarryingoutvariousoperations;appearsinapanelorasub‐panel,or

belowapane.

•

Save ButtonUsedforsavingthechangesmadebytheuser;usuallyappearsinthebottomright‐hand

cornerofawindoworapanel.

•

Cancel ButtonUsedforcancelingthechangesmadebytheuser;usuallyappearsinthebottomright‐

handcornerofawindoworapanel.

Introduction to the Guide Chapter One: Introduction

Print Provider Guide 5

TerminologyusedindescribingthePrintProviderinterfacestructureisgraphicallyrepresentedinthe

followingfigures.Allnamesconnectedwiththisterminologywillbehighlightedinbold.

Figure 1: Frequently Used Terminology

Figure 2: Links

Chapter One: Introduction Introduction to the Guid

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6 Print Provider Guide

Getting Started

TheWebServicessystemoperatesintheWindowsenvironment,usingtheInternetExplorerasitsbrowsing

interface.Inaddition,PrintBuyerscanaccessthePrintBuyerapplicationpagesfromtheMACoperating

system.

Desktop Utilities

ThedesktopcontainsthefollowingWebServicesutilities:

• FreeFlowWebServicesToolbox

• StatusIcon

FreeFlow Web Services Toolbox

Figure 3: FreeFlowWebServices Toolbox



TheFreeFlowWebServicesToolboxappears,bydefault,inthetop‐rightcornerofthedesktop.Thefollowing

describestheFreeFlowWebServicesToolboxbuttons:

•

Start FFWSStartsrunningtheInternetInformationServerandtheWebServicesapplication.

•

Stop FFWSStopsrunningtheInternetInformationServerandtheWebServicesapplication.

•

Restart FFWSStopsandrestartstheInternetInformationServerandtheWebServicesapplication.

•

Log WindowOpensthesystemfeedbackwindow.

•

Task Manager OpenstheWindowsTaskManager.

•

ExplorerOpenstheWindowsExplorer(fileexplorer).

Introduction to the Guide Chapter One: Introduction

Print Provider Guide 7

Status Icon

Figure 4: Status Icon

TheStatusiconislocatedontheStatusbar,inthebottom‐rightcornerofthedesktop.ThetwoStatusicon

colorsindicatethetwooperationmodes.ThefollowingisadescriptionoftheStatusiconcolors:

•

Red FreeFlow Icon Indicatesthatthesystemisoperatingcorrectly;boththeInternetInformation

ServerandtheWebServicesapplicationarerunning.

•

Red Exclamation Mark Indicatesthatthesystemisnotoperatingcorrectly;eithertheInternet

InformationServerortheWebServicesapplicationisdown.TheConnectionFailurepromptappears

Minimizing the FreeFlow Web Services Toolbox

InordertominimizetheFreeFlowWebServicesToolbox,clickthe

buttonontheFreeFlowWebServices

Toolboxtitlebar.

Maximizing the FreeFlow Web Services Toolbox

InordertomaximizetheFreeFlowWebServicesToolbox,clickontheStatusicon,locatedontheStatusbar.

Closing the FreeFlow Web Services Toolbox and Icon

InordertoclosetheFreeFlowWebServicesToolboxandtheStatusiconfromtheDesktop,carryoutthe

following

steps:

1 Right‐clickontheStatusicon;apop‐upmenuappears.

2 Inthepop‐upmenu,clickonExit.

Note: This action does not stop the Web Services application.

Web Services Operation Tabs

AfterthePrintProviderhasloggedintothePrintProviderinterface,DONOTUSEthebrowsertoolbar

buttons.Clicktheselectedtabtorefreshthedisplayandusethetabstonavigateintheapplication.Backand

Nextbuttonsappearwhenappropriate.

Note: All of the browser buttons remain active.

Caution: Do not use Back, Next and Refresh buttons on your internet browser toolbar.

Chapter One: Introduction Introduction to the Guid

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8 Print Provider Guide

System Users Privileges

ThefollowingtableliststhedefaultWebServicessystemUsersanddescribestheirresponsibilities.

SystemUser Description

PrintBuyerSide

Administrator HasfullUserPrivileges,includingAccountAdministration.TheAdministratorcan

designJobs,sendtheJobstotheShoppingCartandultimatelyplaceorders.In

addition,theAdministratorhastheresponsibilitytodeterminetheUser

Privilegesofallmembersofhisorherorganization.

Supervisor PrivilegesaresimilartoAdministratorbutwithoutaccesstoAccount

Administration.TheSupervisorcandesignJobs,sendtheJobstotheShopping

Cartandplaceorders.

Designer IsresponsiblefordesigningJobsandcreatingForms.TheDesignercancreate

JobsusingVariableDataFieldsandVariableData.

SuperUser CreatesJobsthroughtheuseofTemplates,FormsandVariableDataandcan

ultimatelyorderJobs.

User CreatesJobsthroughtheuseofTemplates,FormandVariableDatabutcannot

orderJobs.

Guest NeworoccasionaluserswhocancreateJobsbasedonPrintAccountcatalogs.

Custom Asadefault,createsJobsthroughtheuseofTemplates,FormandVariableData

butcannotorderJobs.CustomallowsthePrintProvidertocreateanadditional

usertypeandprivileges.

PrintProviderSide

System

Administrator

ResponsiblefortheadministrationofthePrintProvidersideofthesystemand

thegeneralsettingsofthesystem.

Operator Responsibleforoperatingtheworkflowofthesystem.

Manager HastheabilitytoviewtheInfoCenteraswellastheTaskandManagement

parameters.CancreatenewJobTypesandcanmodifytemplatesandpricing.

Introduction to the Guide Chapter One: Introduction

Print Provider Guide 9

Print Buyer User-Privileges Tables

PrintBuyerPrivilegeLevelabilitiesaresetasdefaultsbyWebServices.However,thePrintProviderhasthe

optiontochangetheabilitiesaccordingtoneed.

TochangePrivilegeLevelabilities,clearorcheckmarkthevariousprivilegesintheSettings/General/Privileges

windowandthenclickonOK.TorestorethePrivilege

defaults,clickonResetDefaults.

Figure 5: Print Buyer User Privileges

Chapter One: Introduction Introduction to the Guid

e

10 Print Provider Guide

Default Print Buyer User-Privileges

TochangeUserTypeabilities,clearorcheckmarkthevariousprivilegesintheSettings/General/Privileges

windowandthenclickonOK.TorestorethePrivilegedefaults,clickonResetDefaults.

PrivilegeLevel

Privileges

Administrator Supervisor Designer SuperUser User Guest Custom

UserAdministration

3

 

ManageTemplateLibrary

3 3 3



ViewJobsofotherUsers

(fromthesameCustomer)

3 3 3



PlaceanOrder/GetQuote

3 3



3



3must

self

register



UploadJobContent

3 3 3



EditJobProperties

3 3 3



UseFormEditor

3 3 3



UserVariableData

3 3 3 3 3



3

UserVariableData

Archive

3 3 3 3 3



3

SendMailToPrint

3 3



DownloadPlugins

3 3 3



ViewAddressBook

3 3 3 3 3 3 3

Print Provider User-Privileges

Privilege

Feature

SystemAdmin Operator Manager

PrintProviderAdministration 3 

PrintProviderTrackJobs 3 3 3

PrintProviderProduction 3 3 3

PrintProviderDeliveryDesk 3 3 3

PrintProviderInfoCenter 3 3 3

Pricing 3 3

JobTicketLibrary 3 3

Customers 3 3

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Xerox FreeFlow Web Services User guide

Xerox FreeFlow Web Services User guide

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