Xanté FilmMaker 5 User guide

User’s Guide

110/220 volt edition

Xanté Corporation

2800 Dauphin St.

Mobile, AL 36606-2400

Phone: 251-473-6502

Fax: 251-473-6503

Web Site: xante.com

4-6-2011 Version 1

2 FilmMaker 5 User’s Guide

Trademarks

X-ACT™ are trademarks of Xante Corporation.

Adobe

®

, Adobe

®

Illustrator

®

,

Adobe

®

PageMaker

®

, Aldus

®

, Adobe

®

Photoshop

®

, Adobe

®

PostScript

®

, Acrobat

®

, Minion

®

, Adobe

®

Type Manager

®

,

ATM

®

, and the ATM

®

and PostScript

®

logos are registered trademarks and

Adobe

®

Acrobat

®

Reader™, AdobePS™, and Adobe

®

PostScript

®

3™ are

trademarks of Adobe Systems Incorporated which may be registered in

certain jurisdictions. Apple

®

, AppleTalk

®

, ColorSync

®

, EtherTalk

®

, LaserWriter

®

,

AppleShare

®

, Mac

®

OS, Mac

®

, Power Macintosh

®

, QuickDraw

®

, QuickTime

®

,

TrueType

®

, and Macintosh

®

are registered trademarks and LocalTalk™,

Balloon Help™, and SimpleText™ are trademarks of Apple Computer, Inc.

Helvetica

®

, New Century Schoolbook

®

, and Times

®

are registered trademarks

of Linotype AG and/or its subsidiaries.

FreeHand™ is a trademark of Macromedia, Inc. Microsoft

®

, Windows

®

,

Windows NT

®

, and OpenType

®

, are registered trademarks of Microsoft

Corporation. Installer VISE

®

is a registered trademark of MindVision, Inc.

Netscape Navigator

®

is a registered trademark of Netscape Communications

Corporation in the United States and other countries.

PowerQuest

®

is a registered trademark of PowerQuest.

QuarkXPress

®

and Quark are registered trademarks of Quark, Inc.

Preps

®

is a registered trademark and ScenicSoft™ is a trademark of

ScenicSoft, Inc. Solaris™ is a trademark of Sun Micro Systems, Inc.

Ethernet

®

and Xerox

®

are registered trademarks of Xerox Corporation.

All other brand and product names are trademarks, registered trademarks, or

service marks of their respective holders.

Manual Notice

Xante Corporation reserves the right to make changes to this manual and to

the equipment described herein without notice. Every effort has been made

to ensure that this manual is free of inaccuracies and omissions. However,

Xante Corporation makes no warranty of any kind including, but not limited to,

any implied warranties of merchantability and ﬁ tness for a particular purpose

with regard to this manual.

FilmMaker 5 User’s Guide 3

Xante Corporation assumes no responsibility for, or liability for, errors

contained in this manual or for incidental, special, or consequential damages

arising out of the furnishing of this manual, or the use of this manual in

operating the equipment, or in connection with the performance of the

equipment when so operated.

Proprietary

The digitally encoded software included with the Xante FilmMaker is

Pending. This software may not be reproduced, modiﬁ ed, displayed,

transferred, or copied in any form or manner or on any media, without the

express written permission of Xante Corporation.

Copyright

Reserved. Printed in the USA. This manual may not be copied in whole or

in part, nor transferred to any other media or language without the express

written permission of Xante Corporation.

Safety Information

The FilmMaker generates a small amount of ozone gas during image transfer

in the printing process. When shipped from the factory, the FilmMaker meets

the Underwriter’s Laboratory (UL) standard for ozone emission.

An invisible laser beam which radiates inside the FilmMaker’s scanner unit

can cause permanent eye damage. DO NOT disassemble or try to adjust the

laser scanner unit.

FCC Classiﬁ cation

Changes or modiﬁ cations to this unit not expressly approved by the party

responsible for compliance could void the user’s authority to operate the

equipment.

4 FilmMaker 5 User’s Guide

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

Shielded cables must be used with this unit to ensure compliance with the

FCC Class A limits.

Power Information

100/120 V Version:100/120 VAC (90-132 V), 50/60 Hz (47-63 Hz), 6.5 A

220/240 V Version:220/240 VAC (198-264 V), 50/60 Hz (47-63 Hz), 3.2 A

Power Cord

The power cord is the main disconnect device. It should be plugged into an

easily accessible outlet.

For 115 Volt Conﬁ guration:

The power cord to be used with 115 Volt conﬁ guration is minimum type SJT

(SVT) 18/3, rated 250 Volts AC, 10 Amps with a maximum length of 15 feet.

One terminated in an IEC 320 attachment plug. The other end is terminated

in a NEMA 5-15P plug.

For 230 Volt Conﬁ guration

The power cord (not supplied) to be used with 230 Volt conﬁ guration is

minimum type SJT (SVT) 18/3, rated 250 Volts AC, 10 Amps with a maximum

length of 15 feet. One terminated in an IEC 320 attachment plug. The

other end is terminated as required by the country where it will be installed.

Argentina customers must utilize an IRAM certiﬁ ed power cord.

FilmMaker 5 User’s Guide 5

Manufacturer’s Declaration of Conformity

The Product has been designed and manufactured in accordance with the

following international standards:

EN 50081-1 “Generic Emissions Standard for Residential, Commercial and

Light Industrial Products of” 01, Feb. 1991

EN 50082-1 “Generic Immunity Standard for Residential, Commercial and

Light Industrial Products of” 01, Feb. 1991

EN 55022 “Limits and Methods of Measurement of Radio Interference

Information Technology Equipment of” 14, April 1987

IEC 1000-4-2 “Testing Measurement Techniques, Electrostatic Discharge of”

1995, First Edition

IEC 1000-4-3 “Testing and Measurement Techniques, Radio Frequency,

Electromagnetic Field Immunity Test of” 1995 First Edition

IEC 1000-4-4 “Testing and Measurement Techniques, Electrical Fast

Transient/Burst Immunity Test of” 1995 First edition

MIL-STD-45662A “Calibration System Requirements”

EN 60950 “Safety of Information Technology Equipment including Electric

al Business Equipment”

I, the undersigned, hereby declare that the equipment speciﬁ ed above

conforms to the above Directives and Standards

Robert C Ross

Xante Corporation Founder and CEO

6 FilmMaker 5 User’s Guide

Table of Contents

Chapter 1 - Introduction and Installation ...................................9

About this Manual .......................................................................................9

Installation ................................................................................................. 11

FilmMaker Location .............................................................................11

FilmMaker Package .............................................................................11

Imaging Unit (IU)..................................................................................12

Handling the Imaging Unit ...................................................................12

Removing and Installing the Imaging Unit ...........................................12

Standard Cassette ...............................................................................14

Multipurpose Feeder ............................................................................16

Multipurpose Feeder Tip ......................................................................17

Connecting the Power Cord.................................................................17

Turning the FilmMaker On ...................................................................18

Turning the FilmMaker Off ...................................................................18

Chapter 2 - Windows Setup ......................................................19

Ethernet Connection ............................................................................19

Conﬁ guring the IP Address ..................................................................19

Installing Printer Driver ..............................................................................20

Installation Windows XP ......................................................................20

Conﬁ guring PPD Defaults ....................................................................23

Chapter 3 - Macintosh Setup .....................................................24

Port Connection ........................................................................................24

Ethernet Connection ............................................................................24

Conﬁ guring the IP Address ..................................................................24

Installation - Macintosh OS X ....................................................................25

Chapter 4 - Conﬁ guration ..........................................................31

Conﬁ guring FilmMaker 5 Features ......................................................31

Front Panel ..........................................................................................31

Window ................................................................................................31

Status Lights ........................................................................................31

Control Keys ........................................................................................31

Conﬁ guration Menus .................................................................................32

Selecting Menu Options.......................................................................33

FilmMaker 5 User’s Guide 7

Browser Utilities Access ............................................................................33

Accessing the Browser Utilities............................................................33

FilmMaker 5 Features ...............................................................................34

Accurate Calibration Technology (X-ACT and More X-ACT) ...............34

Enhanced Angles .................................................................................37

Fuser Temperature ..............................................................................37

Halftone Calibration Technology (Gamma) ..........................................37

Information (Diagnostic, General, Installed Options) ...........................40

Interface Conﬁ guration ........................................................................40

IO Settings ..........................................................................................41

Language ............................................................................................. 41

Lines Per Inch (LPI) .............................................................................41

Page Count ..........................................................................................41

FilmMaker Name .................................................................................41

Reset to Factory Defaults ....................................................................41

Security ................................................................................................ 41

Screen Shape / Spot Function ............................................................44

Units (English and Metric)....................................................................45

Utility Pages .........................................................................................46

Web Access (FilmMaker 5 Web Site, Register, and Help) ...................47

The PPD....................................................................................................48

Selecting PPD Options (Windows XP) ................................................48

Selecting PPD Options (Macintosh OS X) ...........................................49

PPD Menus..........................................................................................49

Conﬁ guring FilmMaker Options.................................................................49

EP1 (Toner Control) ............................................................................50

Screen (LPI).........................................................................................50

Screen Shape / Spot Function .............................................................50

Tray Switch ..........................................................................................51

Optional Tray(s) ...................................................................................51

CD-ROM ...................................................................................................51

View Manuals ......................................................................................51

PS_Files Folder ...................................................................................51

Chapter 5 - Media: Selecting and Imaging ...............................52

Media Speciﬁ cations .................................................................................52

Guidelines for Selecting and Storing Media ........................................52

8 FilmMaker 5 User’s Guide

Media Sizes .........................................................................................53

Printing on Custom Sized Media ........................................................53

Media Types .......................................................................................53

Media Handling ........................................................................................53

Media Sources ....................................................................................53

Printing with Various Media Types .......................................................55

Chapter 6 - Maintenance and Speciﬁ cations ...........................59

Maintenance..............................................................................................59

Handling the FilmMaker 5 ....................................................................59

Storing the FilmMaker..........................................................................59

Moving the FilmMaker .........................................................................60

Cleaning the FilmMaker ............................................................................60

Transfer Roller Cleaning ......................................................................60

Imaging Unit and Manual Feed Area Cleaning ...................................61

Manual Feed Pick Up Roller Removal and Cleaning...........................62

Exterior Cleaning ................................................................................64

Chapter 7 - Troubleshooting ......................................................66

Introduction ...............................................................................................66

Status Messages.......................................................................................66

Power and Setup Issues ...........................................................................68

Image Quality Issues.................................................................................69

Imaging Unit Control ............................................................................69

Miscellaneous Image Quality Issue .....................................................70

Mechanical Issues.....................................................................................75

Media Jams ...............................................................................................75

Preventing Jams ..................................................................................75

Locating Jams......................................................................................75

Clearing Jams ......................................................................................76

Technical Support......................................................................................81

FilmMaker 5 User’s Guide 9

Chapter 1 - Introduction and Installation

The FilmMaker 5 is designed for high-end silk-screen and graphics

applications. Standard density and advanced graphics features allow you

to print images directly to XANTÉ Myriad ﬁ lm, process the output through

XANTÉ’s FilmStar 2, and then use the ﬁ lm to burn silk-screen emulsions.

The innovative, economical FilmMaker 4 features 10 ppm monochrome

printing at standard 1200 x 1200 dpi or an optional 2400 x 2400 dpi

resolution. Media sizes can range from 3.94” x 5.83” (100 mm x 148 mm) up

to 13.00” x 35.50” (330 mm x 902 mm).

About this Manual

The User’s Guide covers installation, setup, special features, and common

troubleshooting issues of a FilmMaker.

Features FilmMaker 5

IDT 79RC32355 Processor Std.

RAM:

128 MB Std.

256 MB (2400 dpi) Opt.

Adobe PostScript 3 Std.

136 PostScript Fonts Std.

Resolutions:

600 x 600 dpi Std.

1200 x 1200 dpi Std.

2400 x 2400 dpi Opt.

Engine Speed (letter/A4):

10 ppm Std.

10 FilmMaker 5 User’s Guide

Interfaces:

Ethernet (EtherTalk, LPR, TCP/IP) Std.

Paper Sizes:

From 3.94" x 5.83" Std.

(100 mm x 148 mm)

Up to 13.00" x 35.50" Std.

(330 mm x 902 mm)

Paper Weights:

Cassettes 16-28 lb. bond (60 -106 g/m

2

) Std.

Multipurpose Feeder 16-36 lb. bond (60-135 g/m

2

) Std.

Media Handling:

Multipurpose Feeder (150 sheets) ∞ Std.

Built in Paper Feeder (500 sheets) Std.

Second Paper Feeder (500 sheets) Opt.

Third Paper Feeder (500 sheets) Opt.

Media Types:

Paper Std.

Heavy Paper Std.

Cover Std.

Transparencies Std.

Labels Std.

Matte Film Std.

Clear Film Std.

Vellum Std.

Envelopes Std.

Mirror Print Std.

Tray Chaining Std.

Xante Utilities (PC and Macintosh) Std.

Internal IDE Hard disk Opt.

Graphic Software Package

Dot Gain Calibration (Gamma) Std.

Enhanced Screening Technology Std.

Accurate Calibration Technology (X-ACT) Std.

Custom Dot Gain Calibration (Densitometer Support) Std.

FilmMaker 5 User’s Guide 11

Installation

Installation covers selecting a FilmMaker location as well as unpacking,

becoming familiar with, and connecting your FilmMaker.

FilmMaker Location

Set up your FilmMaker in a location that can support its weight and provide

sufﬁ cient operation and maintenance clearance. To prevent overheating,

allow at least 8.0" (200 mm) clearance for the FilmMaker’s vent.

FilmMaker Package

Unpack the FilmMaker and save the packing materials.

1. Remove the items packed on top of the FilmMaker.

The FilmMaker weighs approximately 58.5 lb. (26.5 kg) without the

imaging unit, cassettes, and media installed.

• Always have two people lift the FilmMaker.

• Only lift the FilmMaker using the recessed grip areas on the

right and left sides.

2. Remove the shipping stabilizer from the top of the FilmMaker

3. Remove the plastic wrap and tape from all of the items.

Your FilmMaker package contains the following items:

• Your Xante FilmMaker

• 500 Sheet Cassette

• Power Cord

• Quick Reference Manual

• Xante Utilities CD-ROM

• iQueue Smart Workﬂ ow

• Imaging Unit (IU)

Additional paper cassettes and feeders are packed separately. RAM, internal

hard disk, and resolution upgrades ordered with your FilmMaker are installed

at the factory before shipping.

If you do not receive your full shipment or if anything is damaged , call Xante

Customer Support at 800-926-8393 (US and Canada) or your Xante vendor.

12 FilmMaker 5 User’s Guide

Imaging Unit (IU)

The FilmMaker’s imaging unit combines the toner and drum. This IU can print

approximately 7,000 sheets of letter/A4 size pages at 5% coverage.

Quality and reliability of reﬁ lled imaging units vary; Xante recommends

not using them. Damage caused by these products is not covered by your

FilmMaker warranty.

Handling the Imaging Unit

Use these guidelines to ensure maximum life and print quality from your IU

and to prevent damage to the FilmMaker or the IU:

• Use imaging units before their expiration dates. IU shelf life is

approximately 2 years unopened or 6 months opened.

• Never move the FilmMaker with the IU installed. Toner spills can damage

the FilmMaker and affect print quality.

• Do not expose the IU to bright lights or direct sunlight. Keep the IU in its

protective bag until installation. If you must remove it temporarily, place it

in the original bag or wrap it well to protect it from light.

• Do not open the drum shutter or touch the drum’s surface. The shutter

protects the photosensitive drum from light.

• Keep the IU away from computer hard disks and monitors. It contains a

magnet that can cause data loss or equipment damage.

• Store unopened IU right side up on a level surface.

• Always set the IU ﬂ at with the handles on the top.

• Dispose of the IU following safety laws and regulations .

The toner is highly combustible. Never dispose of it by incineration.

Removing and Installing the Imaging Unit

Check the density dial when you replace an imaging unit. The dial setting for

the previous IU may be too high or too low for the new IU.

1. Remove all media from the output tray. Then, squeeze the top cover

latch to release the lock.

FilmMaker 5 User’s Guide 13

2. Lift the top cover. The multipurpose feeder opens automatically as you

open the top cover.

3. Remove the imaging unit if it is in the printer by grasping the handles

and pulling it slowly out of the FilmMaker.

Once you begin pulling the imaging unit out, remove the unit

completely. The drum shutter may not open properly if the unit is pulled

partially out and then pushed back in. This can damage the imaging unit or

result in a malfunction.

4. Remove the new imaging unit from its package. Then gently shake the

IU several times to distribute toner evenly. Shake the IU enough to free

any compacted toner. Using the FilmMaker with toner still compacted

may damage the IU.

5. Place the imaging unit on a ﬂ at surface; then, grasp the sealing tape’s

end tab and pull the tape straight out.

If the tape is pulled out at an

angle, it may break off inside the IU.

14 FilmMaker 5 User’s Guide

6. Insert the pins on the sides of the IU into the guide channels in the

FilmMaker. Then, slide the IU into the FilmMaker until it is seated

properly.

7. Close the top cover by pressing down on the center section until the

latch engages.

Standard Cassette

The standard universal cassette holds up to 500 sheets of 20 lb. bond /60 lb.

text weight (65 g/m

2

) paper or other paper to a stack height of 2.13" (54 mm).

This cassette can handle media weights from 16 - 28 lb. (60 to 105 g/m

2

).

1. Remove the cassette if it is in the FilmMaker by pulling the cassette

straight out until it stops. Then, lift it slightly and pull it from the

FilmMaker.

2. Place the cassette on a ﬂ at surface and remove the cassette cover.

Lift the paper length guide to release it and slide it forward.

FilmMaker 5 User’s Guide 15

3. Squeeze the sides of the paper width guide to release it. Then, slide the

guide to the outside of the cassette.

4. Align the paper stack and load it into the cassette print side up,

leading edge to the back.

5. Adjust media guides to the size of the paper stack.

To prevent paper jams, make sure the paper ﬁ ts between the paper

guides and under the cassette’s retaining clips.

6. Replace the cassette cover. Then, slide the cassette into the

FilmMaker until it snaps into place.

You will feel a slight resistance as you push the cassette into the

FilmMaker; this is caused by the catch that prevents the cassette

from being dropped.

7. Pull out the output tray extension and turn up the paper stop for paper

sizes larger than letter/A4.

Your FilmMaker can utilize up to 3 standard cassettes. See

“Tray Switch” in chapter 4 for more information.

16 FilmMaker 5 User’s Guide

Multipurpose Feeder

The FilmMaker’s multipurpose feeder holds a stack height of about 0.70" (18

mm).

The multipurpose feeder supports to 13" x 35.5" (330 mm x 902 mm). This

feeder can handle media weights from 16 - 36 lb. (60 - 155 g/m

2

).

Loading the multipurpose feeder

1. Open the multipurpose feeder by grasping the cover’s top center handle

and pull down.

The multipurpose feeder does not open at a 90° angle. To prevent

damage, do not exert strong pressure or place heavy objects on the

feeder.

2. Pull out the tray extension for media larger than letter/A4 size.

3. Align the edges of the paper stack and load it into the MP tray print side

up, leading edge toward the back of the FilmMaker. To prevent jams,

make sure the media ﬁ ts under the media guide’s retaining clips.

FilmMaker 5 User’s Guide 17

4. Adjust the media guide to the size of the media stack.

Multipurpose Feeder Tip

Occasionally, in a Macintosh OS 9 environment if media is in the

multipurpose feeder, the system’s Print Monitor sends a prompt message to

put paper into the manual feed tray and click OK.

This prompt can only be turned off in Print Monitor. You cannot turn the

manual feed message off on the Desktop Print Monitor.

1. Go to System Folder: Extensions: Print Monitor.

2. Double click Print Monitor to open it. Then, select File: Preferences.

3. Select Give no Notiﬁ cation under When a manual feed job starts; then,

click OK.

Connecting the Power Cord

Plug the FilmMaker into a dedicated, properly grounded AC outlet. Do not use

an extension cord. Use a surge protected outlet to help prevent power source

ﬂ uctuations from damaging your FilmMaker.

1. Make sure the FilmMaker’s power switch is off (the O is pressed in).

2. Connect the power cable’s female connector to the back of the

FilmMaker and the male connector to a standard electrical outlet.

Never use a damaged power cord. Check the cord and plug monthly and

replace immediately if you ﬁ nd any damage.

18 FilmMaker 5 User’s Guide

Turning the FilmMaker On

Press the | on the power switch to turn on the FilmMaker.

FilmMaker initialization takes approximately 60 seconds. When Ready/Idle

displays, the FilmMaker is ready to accept print jobs.

Due to shipping movement, you should calibrate your FilmMaker after setup.

For procedures, see the More X-ACT in Chapter 4 (FilmMaker 5 Features).

Turning the FilmMaker Off

1. Verify that the Ready/Idle message displays.

2. Press the O on the power switch to turn off the FilmMaker.

When the FilmMaker is turned off, job information in memory is lost.

◊◊◊

FilmMaker 5 User’s Guide 19

Chapter 2 - Windows Setup

Ethernet Connection

To connect via the Ethernet port:

1. Turn off your FilmMaker.

2. Connect the FilmMaker to the appropriate port for the cable used on

your network.

Before using your FilmMaker, set it up for your network environment and

conﬁ gure the Ethernet interface using the appropriate procedures later in this

chapter.

Conﬁ guring the IP Address

Note: If you are using the DHCP on your computer, turn off the FilmMaker

and computer, then restart it for the new IP address to take effect.

To set the IP address, network class, and net mask, do the following:

1. Turn on the FilmMaker then press the MENU key until [Setup: Network]

appears.

2. Press the ENTER key to enter the Network menu.

3. Set the IP address, network class, and network mask settings.

a. Press the MENU key until the appropriate menu appears.

b. Press the ENTER key to enter the selected menu.

c. Use the RESET, MENU, NEXT, and ENTER keys to change

and accept the new settings.

4. Reboot your FilmMaker and go to DOS Command Prompt to ping the

20 FilmMaker 5 User’s Guide

FilmMaker.

For example, if your IP address is 192.9.200.204, type PING

192.9.200.204 at the DOS prompt).

PING <IP ADDRESS>

Installing Printer Driver

Installation Windows XP

1. Insert Xante Utility CD-ROM; select [Xante Driver]. Click [Continue].

2. The FilmMaker 5 Setup window appears, click the

button

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Xanté FilmMaker 5 User guide

Xanté FilmMaker 5 User guide

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