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Data Sheet
Cisco OnPlus Service
Economical Managed Network Services
Cisco OnPlus
™
Service is a simple, affordable cloud-based platform that delivers managed network services by
offering assessment, management and advisement capabilities for small to medium-sized networks (1000 users or
less). The OnPlus service will also help support specialty IT practices such as security, voice and wireless, as well
as the deployment and management of cloud services.
Users can get started with the OnPlus Service by using the browser-based Cisco OnPlus Scanner, available at no
cost, which provides a simple way to get inventory and product lifecycle status for discovered Cisco
®
devices. To
get the full OnPlus Service, users can install the Cisco OnPlus ON100 Network Agent appliance at each site for
proactive monitoring and management of all devices on the network.
The Cisco OnPlus ON100 Network Agent is installed on the network. It discovers all network devices, both Cisco
and non-Cisco, and collects data on those devices – as well as providing status on overall network health.
Through a persistent connection to the Internet, the OnPlus ON100 Network Agent transmits this data to a secure
data center and provides the following:
Assessments are provided through the discovery, monitoring, and display of the network in topology and
inventory views. OnPlus ON100 Network Agent will discover and monitor all devices on a network; this is not
limited to Cisco products. With highly secure access and immediate visibility into networks from anywhere, at any
time, to any connected device, OnPlus enables users to assess the network’s status and perform actions
proactively versus reactively.
Comprehensive Service with a consistent, superior monitoring and management experience is offered for Cisco
devices (support for third-party devices will vary). Users have the ability to define and customize alert thresholds
and notification rules to enable proactive support. Additionally, OnPlus will alert users to warranty and service
contract status, and to end-of-sale and end-of-support notifications related to Cisco products. The service also
supports configuration backup and restoration, as well as application of Cisco IOS
®
Software or firmware updates.
The OnPlus reporting function creates periodic reports on a variety of topics, ranging from network status to
a complete network inventory report. These can be created in a PDF or downloaded as a CSV file. As future
capabilities are added, OnPlus will also provide recommendations on the availability of new products, features,
or improvements pertaining to the management of the network.
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Features and Benefits
Simple deployment: The Cisco OnPlus ON100 Network Agent is small and unobtrusive, less than 6 inches
square, and can be activated in minutes. It can be powered by a connection to a Power over Ethernet (PoE) port
on a switch or with an external power adapter.
Mobile monitoring, management, and device discovery: Cisco OnPlus service can be accessed anywhere with
any connected device, including a smartphone, tablet, or laptop, to proactively track network status, troubleshoot
issues, and perform configuration changes. Users can receive alerts, check site or device status, read log files,
back up configurations, and view network topology. OnPlus offers the best experience with supported Cisco
devices. For a current list of Cisco tested devices, visit https://supportforums.cisco.com/docs/DOC-17501.
Network topology view for easy moves, additions, and changes: The OnPlus service portal displays a logical
topology diagram of all discovered devices in the network, and lets partners manually add, modify, and remove
devices in the topology.
Dashboard view of network status and inventory: An intuitive dashboard displays in-depth information about
customer networks and sites. Customizable views include device icons, condition level, status check, category of
device and device name, description, MAC address, and IP address. For Cisco devices, OnPlus also displays the
status of the product warranty, service contracts, field notices, and end-of-life notifications for hardware and
software.
Detailed reporting: OnPlus can generate reports based on templates or create custom reports for specific
customers or sites. The report can be viewed as part of a dialogue with the customer, or can be generated
regularly and sent via email to a customer or partner.
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NTOP integration: This network tool provides a more in-depth view into the network for troubleshooting
network performance issues, enabling the user to view bandwidth usage, NetFlow, network load, and service
provider performance.
Ongoing functional updates: As a cloud-based service, OnPlus automatically pushes new features and
functions to subscribers when they become available. Cisco partners enjoy consistent access to the latest OnPlus
features and capabilities, without the need for manual software updates.
Simplified ordering: A single, affordable part number includes a 3-year subscription to the OnPlus service and
one ON100 network agent. No additional service contract is needed for Cisco support of OnPlus.
Limited lifetime warranty: The Cisco OnPlus ON100 Network Agent includes a limited lifetime hardware
warranty.
Getting Started
Go to www.cisco-onplus.com and
log in with your Cisco.com
username and password.
Create a customer entry using the
“Add Customer” button.
Collect network inventory using
OnPlus Scanner.
OR:
Connect your Cisco ON100
Network Agent to the network.
Activate your network agent, using
the unique activation ID that was
created in step 2, or simply use the
“Activate Now” function.
Start managing network sites today. Within a few minutes a detailed network topology will be
displayed so you can begin taking action.
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Security
Cisco OnPlus is a secure service that takes many precautions to protect customer data. For more detailed
information, please see the detailed security white paper at:
www.cisco.com/en/US/prod/collateral/netmgtsw/ps5734/ps11792/whitepaper_c11-690328.pdf.
Network Device Support
Table 1 provides an overview of supported monitoring and management functions for network devices.
Table 1. Network Device Support
Basic Capabilities
(all networked devices)
Extended Capabilities
(supported Cisco devices)
Network inventory
collection
Cisco inventory and product lifecycle status
using OnPlus Scanner
Discovery Discovery using Bonjour, Universal Plug and Play
(UPnP), Cisco Discovery Protocol, Address Resolution
Protocol (ARP), Dynamic Host Configuration Protocol
(DHCP), Internet Control Message Protocol (ICMP),
NetBIOS, Server Message Block/Common Internet File
System (SMB/CIFS), Service Location Protocol (SLP),
and Windows Management Interface (WMI)
Discovery plus complete inventory (serial
number, firmware version); displays Cisco
device icon
Remote access Launch device manager Launch device manager
Monitoring Device status, IP change Device status, including performance, access
requests, configuration, firmware
Cisco IOS Software
and firmware
IOS software and firmware updates
Configuration Backup and restore
Product lifecycle
status
Warranty, service contract, hardware and
software end of life, field notices, and security
notifications
Product Specifications
Table 2 provides specifications for the Cisco OnPlus Service.
Table 2. Product Specifications
Device Monitors – Alert Generation
Network measurements Jitter
Packet loss
Latency
Network Duplicate IP detection
DHCP server stability
IP change detection
ICMP host performance and status HTTP/HTTPS service monitor
Generic tunneling
TCP/User Datagram Protocol (UDP) generic availability monitor
Stability checks Internet Mail Access Protocol (IMAP)/Post Office Protocol 3 (POP3) mail service
monitor
Simple Mail Transfer Protocol (SMTP): outgoing mail service
Device stability WMI: Disk free, disk status, memory free, process exists
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Device Monitors – Alert Generation
Application availability IMAP/POP3 mail service monitor
SMTP: outgoing mail service
OnPlus ON100 Network Agent Monitors
Monitors CPU load monitor
Free memory monitor
Configuration
Device configuration Simple browser-based device manager (HTTP)
Management
Device management Web browser through HTTP
OnPlus ON100 Basic Specifications – Protocols and Standards
Standards IEEE 802.3, 802.3u
IEEE 802.3af (PoE)
802.1Q (for native VLAN only)
USB 2.0
IPv4 (RFC 791)
Network protocols DHCP v4 static IP
Device discovery protocols ARP
Bonjour
Cisco Discovery Protocol
DHCP detection
ICMP
NetBIOS
SMB/CIFS
SLP
UPnP
WMI
Security HTTPS
X.509 certificate (self-signed)
OnPlus ON100 System Specifications
Power 12V 1A
Certifications FCC Part 15, ICES-003, CE, UL
Operating temperature 0° to 40°C (32° to 104°F)
Storage temperature –30° to 60°C (–22° to 140°F)
Operating humidity 10% to 85% noncondensing
Storage humidity 5% to 95% noncondensing
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Ordering Information
Cisco OnPlus service is available through major distributors and Cisco partners. Table 3 provides ordering
information.
Table 3. Ordering Information
Description SKU
One 3-year subscription to Cisco OnPlus Service and one
Cisco OnPlus ON100 Network Agent
ON100-K9
For More Information
For more information about Cisco OnPlus Service, visit: www.cisco.com/go/onplus.
Printed in USA C78-680690-02 09/12
/