Dialogic ControlSwitch Owner's manual

Brand: Dialogic

Model: ControlSwitch

Type: Owner's manual

ControlSwitch

User’s Manual

Version 5.10.2

July 2015

ControlSwitch (v.5.10.2) User’s Manual

 Dialogic Inc. Proprietary Page 2

in writing from Dialogic Corporation at the address provided below.

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Document History

Version #

Version Date

Author

Comments

Sections Affected

1.0

July 2015

First release

All

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Table of Contents

1. INTRODUCTION ............................................................................................................................................ 4

1.1 Purpose of this Document........................................................................................................................... 4

1.2 Abbreviations .............................................................................................................................................. 4

1.3 References................................................................................................................................................... 4

1.4 Contact Us ................................................................................................................................................... 4

USER'S MANUAL DOCUMENTATION SET ...................................................................................................... 5 2.

ELEMENT MANAGEMENT SYSTEM ................................................................................................................ 6 3.

3.1 EMS Login .................................................................................................................................................... 6

EMS MAIN INTERFACE .................................................................................................................................. 7 4.

4.1 EMS Menu ................................................................................................................................................... 7

Network Elements .................................................................................................................................. 7 4.1.1

SBC .......................................................................................................................................................... 7 4.1.2

Profiles .................................................................................................................................................... 8 4.1.3

Policies .................................................................................................................................................... 8 4.1.4

Services ................................................................................................................................................... 8 4.1.5

Performance ........................................................................................................................................... 8 4.1.6

Fault/Diagnostics .................................................................................................................................... 8 4.1.7

Administration ........................................................................................................................................ 8 4.1.8

Lawful Interception ................................................................................................................................. 8 4.1.9

Mediation ........................................................................................................................................... 8 4.1.10

Help .................................................................................................................................................... 9 4.1.11

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1. Introduction

1.1 Purpose of this Document

This document serves as a base document, providing references to a set of user's manuals. Each

manual documents the use of a subset of the ControlSwitch's features and functionalities.

This manual describes the ControlSwitch EMS and its main menu tabs, providing references to the

relevant function-specific user’s manual.

1.2 Abbreviations

For the purposes of this document the following abbreviations apply:

Term

Abbreviation

BN4k

BorderNet 4000

CDR

Call Detail Record

ControlSwitch

EMS

Element Management System

SBC

Session Border Controller

Table: Abbreviations

1.3 References

ControlSwitch Administration User's Manual

ControlSwitch Advanced Elements and Services User's Manual

ControlSwitch Business Services and Advanced Policies User’s Manual

ControlSwitch Elements and Resources User's Manual

ControlSwitch Policies and Routing User's Manual

ControlSwitch SBC and Profiles User's Manual

ControlSwitch Performance and Monitoring User's Manual (TBD)

ControlSwitch Lawful Interception User's Manual (TBD)

1.4 Contact Us

You can contact us for more information and assistance at:

Telephone:

+1 866 535 0946

Sales:

[email protected]om

mailto:sales.asia@dialogic.com

mailto:sales.emea@dialogic.com

Technical Support:

mailto:GlobalSup[email protected]m

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User's Manual Documentation Set 2.

The following lists the User's Manual Documentation set:

 ControlSwitch Elements and Resources Use's Manual. Provides the provisioning guidelines on basic

CS elements, and resources (gateways and trunk groups), listed in the Network Elements window.

 ControlSwitch Advanced Elements and Services User's Manual. Provides the provisioning

guidelines of the advanced CS elements (listed in the Network Elements window), and details the

Services tab.

 ControlSwitch Policies and Routing User's Manual. Provides details on the Policies tab, which

allows the user to manage all the basic routing-related issues in the system.

 ControlSwitch Business Services and Advanced Policies User's Manual. Provides details on business

services that are provided for enterprises, and includes advanced routing information (Policies tab).

 ControlSwitch SBC and Profiles User's Manual. Provides details on the Session Border Controller

(SBC), and Profiles tabs.

 ControlSwitch Administration User's Manual. Provides details on the Administration tab.

 ControlSwitch Performance and Monitoring User's Manual. Provides details on the Performance

and Fault/Diagnistics tabs. (TBD)

 ControlSwitch Lawful Interception User's Manual. Provides details on the Lawful Interception tab.

(TBD)

Each document includes the following sections, specific to its own subject:

 A Provisioning Guidelines section, which provides a set of provisioning guidelines about relevant CS

functions.

 Details on each relevant EMS window.

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Element Management System 3.

The Element Management System (EMS):

 Enables the provisioning of the ControlSwitch elements, resources, and services, using a Web

browser-based GUI, for proper system operation.

 Proactively monitors the status of the system's elements, ensuring that all the elements are brought

up in the proper sequence, and that the appropriate relationships are enabled among them.

 Supports multiple monitoring aspects, including real-time alarms, call tracing, diagnostics,

performance statistics, traffic reports and Call Detail Records (CDR) browsing (stored in the CDR

Manager).

 Ensures the high availability of the ControlSwitch, performing sanity checks as well as rebinding

operations of elements after an element failure is detected and its functional failover to an

alternate element has occurred.

3.1 EMS Login

To log in to the ControlSwitch system:

1. Enter the URL of the web application on your browser. The following window opens.

2. Click on EMS Console.

3. Enter your user name and password in the Username and Password fields, respectively.

4. Click on the Login button to enter the system.

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EMS Main Interface 4.

Following the login, the EMS main window appears as shown below.

The EMS main window is divided into the following sections:

 Network Elements Tree, at the left side of the window, displays all the existing network elements,

and the resources (gateways and trunk groups) of the system. By clicking on each item, it can be

expanded or directly lead to the provisioning screen of that element. The basic elements and the

resources are detailed in the 4ControlSwitch Elements and Resources User's Manual, and the

advanced elements in the ControlSwitch Advanced Elements and Services User's Manual.

 EMS Menu, represented by the tabs, which are located at the top of the window.

 Top ruler, which is located at the top-right side of the window, as following:

 Logout. Click on this button to logout from the EMS.

 Username. Displays the logged-in user's name.

 Dashboard. Click on this button to view the system's statistical information.

4.1 EMS Menu

Network Elements 4.1.1

The Network Elements tab allows the provisioning of all the network elements, and the resources

(media gateways and trunk groups) of the system.

The CS basic elements and the resources are detailed in the ControlSwitch Elements and Resources

User's Manual, and the CS advanced elements are detailed in the ControlSwitch Advanced Elements and

Services User's Manual.

SBC 4.1.2

The SBC tab, allows the user to provision the parameters needed for any SBC integration into the

system. The integration guidelines are detailed in the ControlSwitch SBC and Profiles User's Manual.

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Profiles

4.1.3

The Profiles tab allows the user to determine how to handle a list of SS7 messages/parameters, for

interoperability purposes. Profile tab also allows the user to configure VoIP security profiles, used by the

IBCF ALG element. Profiles are detailed in the ControlSwitch SBC and Profiles User's Manual.

Policies 4.1.4

The Policies tab allows the user to set policy on how the services and the routings should be treated in

the CS. The provisioning of the CS policies is enabled by an array of policy-related functions such as

service triggers, routing parameters, and various re-routing possibilities.

These policies are used by the PE, when it is queried by the SEE during a call. The policies provisioning is

detailed in the ControlSwitch Policies and Routing User's Manual and in ControlSwitch Business Services

and Advanced Policies User's Manual.

Services 4.1.5

The Services tab displays the services and announcements building blocks, and allows the settings of the

CS remote (SIP, ENUM, SS7 IN), and local services.

The services provisioning is detailed in the ControlSwitch Advanced Elements and Services User's

Manual.

Performance 4.1.6

The Performance tab displays the periodic and on-line reports of the system and enables the setting of

relevant parameters, needed for retrieving the CS performance information.

The CS performance windows are detailed in the ControlSwitch Performance and Monitoring User's

Manual. (TBD)

Fault/Diagnostics 4.1.7

The Fault/Diagnostics tab provides the user with all the necessary trouble-shooting tools, such as

alarms, CDR, call traces, and test calls.

The CS fault/diagnostics windows are detailed in the ControlSwitch Performance and Monitoring User's

Manual. (TBD)

Administration 4.1.8

The Administration tab enables all the administration issues such as users' information settings and

databases.

The Administration windows are detailed in the ControlSwitch Administration User's Manual. (TBD)

Lawful Interception 4.1.9

The Lawful Interception tab enables the user to configure the lawful interception service, including the

LIDAP element that is a CS element which interfaces with the lawful authorities. For selecting this tab

special privilege right is necessary.

The Lawful Interception window is detailed in the ControlSwitch Lawful Interception User's Manual.

(TBD)

Mediation 4.1.10

This tab enables the provisioning of the additional applications that interact with the CS.

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The Administration windows are detailed in the ControlSwitch Mediation User's Manual. (TBD)

Help 4.1.11

The Help tab provides detailed information on each one of the CS elements and functions. By clicking on

the help tab, a list of topics is displayed on the left side of the window. By selecting one of the topics the

relevant information is displayed in the window.

Dialogic ControlSwitch Owner's manual

Dialogic ControlSwitch Owner's manual

Dialogic ControlSwitch Owner's manual

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