Dodge DURANGO Owner's manual

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Cars
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Owner's manual

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2021 DODGE DURANGO OWNER’S MANUAL
mopar.com/om
U. S.
owners.mopar.ca
Canada
2021 DODGE DURANGO
THIRD EDITION V1
21_WD_OM_EN_USC
©2021 FCA US LLC. ALL RIGHTS RESERVED. TOUS DROITS RÉSERVÉS.
DODGE IS A REGISTERED TRADEMARK OF FCA US LLC OR FCA CANADA INC., USED UNDER LICENSE. DODGE EST UNE MARQUE DÉPOSÉE DE FCA US LLC OU FCA CANADA INC.,
UTILISÉE SOUS LE PERMIS. APP STORE IS A REGISTERED TRADEMARK OF APPLE INC. GOOGLE PLAY STORE IS A REGISTERED TRADEMARK OF GOOGLE.
Whether it’s providing information about specic product features, taking a tour through your vehicle’s heritage, knowing what steps to take following an accident or scheduling your next
appointment, we know you’ll nd the app an important extension of your Dodge brand vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App Store
®
or Google Play
®
Store and enter the search keyword “Dodge” (U.S. residents only).
DOWNLOAD A FREE ELECTRONIC COPY OF THE MOST UP-TO-DATE
OWNER’S MANUAL, UCONNECT AND WARRANTY BOOKLETS
DOWNLOAD A FREE ELECTRONIC COPY OF THE MOST UP-TO-DATE
OWNER’S MANUAL, UCONNECT AND WARRANTY BOOKLETS
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you nd yourself
unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodge brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING!
WARNING
: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands
frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specications, and/or make additions to or improvements to its products
without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover.
U.S Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343
or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the rst registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a
replacement kit by calling 1-800-387-1143 or by contacting your dealer.
TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION.............................................................................................................................. 8
2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 14
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 80
4 STARTING AND OPERATING ................................................................................................ 99
5 MULTIMEDIA ............................................................................................................................... 157
6 SAFETY ......................................................................................................................................... 187
7 IN CASE OF EMERGENCY ................................................................................................... 240
8 SERVICING AND MAINTENANCE ......................................................................................260
9 TECHNICAL SPECIFICATIONS .............................................................................................314
10 CUSTOMER ASSISTANCE ...................................................................................................... 321
11 INDEX ............................................................................................................................................. 325
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INTRODUCTION
SYMBOLS KEY...........................................................9
ROLLOVER WARNING .............................................9
VEHICLE MODIFICATIONS/ALTERATIONS ......... 10
SYMBOL GLOSSARY.............................................. 10
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 14
Key Fob .............................................................14
SENTRY KEY .......................................................... 16
IGNITION SWITCH .................................................. 17
Keyless Enter ‘n Go™ Ignition .........................17
REMOTE START — IF EQUIPPED .......................... 18
How To Use Remote Start................................19
To Exit Remote Start Mode..............................19
Remote Start Front Defrost Activation —
If Equipped........................................................20
Remote Start Comfort Systems —
If Equipped........................................................20
Remote Start Windshield Wiper De–Icer
Activation — If Equipped ..................................20
Remote Start Cancel Message —
If Equipped........................................................21
VEHICLE SECURITY SYSTEM — IF EQUIPPED .....21
To Arm The System ..........................................21
To Disarm The System.....................................21
Rearming Of The System .................................22
Security System Manual Override...................22
Tamper Alert .....................................................22
DOORS ....................................................................22
Manual Door Locks ..........................................22
Power Door Locks ............................................23
Keyless Enter ‘n Go™ — Passive Entry ...........23
Automatic Unlock On Exit Feature —
If Equipped........................................................26
Automatic Door Locks — If Equipped..............26
Child-Protection Door Lock System
Rear Doors .......................................................26
STEERING WHEEL ..................................................26
Manual Tilt/Telescoping Steering Column —
If Equipped .......................................................26
Power Tilt/Telescoping Steering Column —
If Equipped .......................................................27
Heated Steering Wheel — If Equipped ...........27
DRIVER MEMORY SETTINGS — IF EQUIPPED.....28
Programming The Memory Feature ................28
Linking And Unlinking The Remote Keyless
Entry Key Fob To Memory................................28
Memory Position Recall ...................................29
SEATS...................................................................... 29
Manual Adjustment (Front Seats) —
If Equipped .......................................................29
Manual Adjustment (Rear Seats)....................31
Power Adjustment (Front Seats) —
If Equipped ......................................................35
Power Passenger Seat Adjustment —
If Equipped .......................................................36
Heated Seats — If Equipped ...........................37
Front Ventilated Seats — If Equipped .............38
Head Restraints ...............................................38
UCONNECT VOICE RECOGNITION ....................... 41
Introducing Voice Recognition ........................41
Basic Voice Commands ...................................41
Get Started .......................................................41
Additional Information .....................................42
MIRRORS ............................................................... 42
Inside Rearview Mirror.....................................42
Illuminated Vanity Mirrors ..............................43
Outside Mirrors ................................................43
Outside Automatic Dimming Mirrors —
If Equipped .......................................................43
Power Mirrors ..................................................43
Heated Mirrors — If Equipped .........................44
Tilt Side Mirrors In Reverse — If Equipped .....44
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UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) ....................................................... 44
Before You Begin Programming HomeLink® ...45
Erasing All The HomeLink® Channels ............45
Identifying Whether You Have A Rolling Code
Or Non-Rolling Code Device.............................45
Programming HomeLink® To A Garage Door
Opener ..............................................................45
Programming HomeLink® To A Miscellaneous
Device ...............................................................46
Reprogramming A Single HomeLink® Button ..47
Canadian/Gate Operator Programming .........47
EXTERIOR LIGHTS.................................................. 48
Multifunction Lever ..........................................48
Headlight Switch ..............................................48
Daytime Running Lights (DRLs) ......................48
High/Low Beam Switch....................................49
Automatic High Beam — If Equipped ..............49
Flash-To-Pass....................................................49
Automatic Headlights ......................................49
Parking Lights And Panel Lights......................49
Automatic Headlights With Wipers..................49
Headlight Delay ................................................50
Lights-On Reminder..........................................50
Fog Lights — If Equipped..................................50
Turn Signals......................................................50
Lane Change Assist — If Equipped..................50
Automatic Headlight Leveling —
If Equipped........................................................50
Battery Saver ....................................................51
INTERIOR LIGHTS ..................................................51
Courtesy Lights.................................................51
WINDSHIELD WIPERS AND WASHERS...............52
Windshield Wiper Operation ...........................52
Rain Sensing Wipers — If Equipped ...............53
Rear Window Wiper/Washer ..........................54
CLIMATE CONTROLS..............................................54
Automatic Climate Control Descriptions And
Functions ..........................................................55
Automatic Temperature Control (ATC) ............60
Climate Voice Recognition...............................61
Operating Tips .................................................61
INTERIOR STORAGE AND EQUIPMENT ...............63
Storage..............................................................63
USB/AUX Control .............................................65
Electrical Power Outlets...................................67
Power Inverter — If Equipped ..........................69
Wireless Charging Pad —
If Equipped .......................................................69
WINDOWS ..............................................................70
Power Windows ................................................70
Wind Buffeting .................................................71
POWER SUNROOF — IF EQUIPPED ......................71
Opening And Closing The Sunroof...................72
Sunshade Operation ........................................72
Pinch Protect Feature ......................................72
Venting Sunroof................................................72
Sunroof Maintenance ......................................72
Ignition Off Operation.......................................72
HOOD....................................................................... 73
Opening The Hood ...........................................73
Closing The Hood .............................................73
LIFTGATE................................................................. 73
Power Liftgate — If Equipped...........................73
Cargo Area Features .......................................74
ROOF LUGGAGE RACK — IF EQUIPPED .............. 76
Deploying The Crossbars.................................76
Stowing The Crossbars ....................................77
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER ........................................ 80
Instrument Cluster Descriptions .....................81
INSTRUMENT CLUSTER DISPLAY ........................ 81
Location And Controls......................................82
Engine Oil Life Reset .......................................83
Display And Messages.....................................84
Instrument Cluster Display Menu Items ........85
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction Actions —
If Equipped ......................................................88
WARNING LIGHTS AND MESSAGES ................... 89
Red Warning Lights..........................................89
Yellow Warning Lights......................................92
Yellow Indicator Lights.....................................95
Green Indicator Lights .....................................95
White Indicator Lights......................................96
Blue Indicator Lights........................................96
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ONBOARD DIAGNOSTIC SYSTEM — OBD II ....... 96
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................97
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................... 97
STARTING AND OPERATING
STARTING THE ENGINE......................................... 99
Automatic Transmission ..................................99
Normal Starting ...............................................99
AutoPark ........................................................ 100
If Engine Fails To Start .................................. 101
Cold Weather Operation (Below –22°F
Or −30°C) ..................................................... 102
After Starting.................................................. 102
ENGINE BLOCK HEATER — IF EQUIPPED .........102
ENGINE BREAK-IN RECOMMENDATIONS ........102
PARKING BRAKE ................................................103
AUTOMATIC TRANSMISSION..............................104
Ignition Park Interlock................................... 105
Brake Transmission Shift Interlock
(BTSI) System ................................................ 105
Fuel Economy (ECO) Mode ........................... 105
8-Speed Automatic Transmission ................ 106
SPORT MODE — IF EQUIPPED............................110
ALL-WHEEL DRIVE OPERATION ........................ 110
Single-Speed Operating Instructions/
Precautions —If Equipped............................. 110
Electronically Shifted Transfer Case —
If Equipped..................................................... 110
Shifting Procedure ........................................ 112
TOW N GO — IF EQUIPPED ................................. 113
Guidelines For Track Use.............................. 113
FUEL SAVER TECHNOLOGY 5.7L ONLY —
IF EQUIPPED ........................................................ 114
POWER STEERING .............................................. 114
STOP/START SYSTEM — IF EQUIPPED............. 115
Autostop Mode .............................................. 115
Possible Reasons The Engine Does Not
Autostop......................................................... 115
To Start The Engine While In Autostop
Mode .............................................................. 116
To Manually Turn Off The Stop/Start
System ........................................................... 116
To Manually Turn On The Stop/Start
System ........................................................... 116
System Malfunction ...................................... 116
CRUISE CONTROL SYSTEMS — IF EQUIPPED ....117
Cruise Control — If Equipped ....................... 117
Adaptive Cruise Control (ACC) —
If Equipped .................................................... 119
PARKSENSE FRONT/REAR PARK ASSIST
SYSTEM — IF EQUIPPED ....................................128
ParkSense Sensors....................................... 129
ParkSense Display ........................................ 129
ParkSense Warning Display ......................... 132
Enabling And Disabling ParkSense.............. 132
Operation With A Trailer................................ 132
Service The ParkSense Park Assist System ...132
Cleaning The ParkSense System ................. 133
ParkSense System Usage Precautions........ 133
LANESENSE — IF EQUIPPED .............................134
LaneSense Operation ................................... 134
Turning LaneSense On Or Off....................... 135
LaneSense Warning Message...................... 135
Changing LaneSense Status ........................ 137
PARKVIEW REAR BACK UP CAMERA ..............137
REFUELING THE VEHICLE ...................................138
VEHICLE LOADING ..............................................138
Certification Label......................................... 138
TRAILER TOWING ................................................140
Common Towing Definitions......................... 140
Trailer Hitch Classification............................ 142
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................ 143
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Trailer Hitch Receiver Cover Removal —
If Equipped..................................................... 144
Trailer And Tongue Weight ........................... 144
Towing Requirements .................................. 145
Towing Tips ................................................... 149
RECREATIONAL TOWING
(BEHIND MOTORHOME) .....................................150
Towing This Vehicle Behind Another
Vehicle............................................................ 150
Recreational Towing — Rear-Wheel Drive
Models ........................................................... 151
Recreational Towing — All Wheel Drive
Models (Single-Speed Transfer Case).......... 151
Recreational Towing — All-Wheel Drive
Models (Two-Speed Transfer Case) ............. 151
DRIVING TIPS .......................................................154
On-Road Driving Tips..................................... 154
Off-Road Driving Tips..................................... 154
MULTIMEDIA
UCONNECT SYSTEMS .........................................157
CYBERSECURITY .................................................157
UCONNECT SETTINGS .........................................158
Customer Programmable Features.............. 158
STEERING WHEEL AUDIO CONTROLS ..............176
Radio Operation ............................................ 176
Media Mode................................................... 176
UCONNECT REAR SEAT ENTERTAINMENT
(RSE) SYSTEM — IF EQUIPPED .......................... 176
Getting Started .............................................. 176
Dual Video Screen......................................... 177
Play A Blu-ray™ Disc...................................... 178
Play Video Games ......................................... 180
Important Notes For Dual Video Screen
System ........................................................... 180
Blu-ray™ Disc Player Remote Control .......... 181
Headphones Operation................................. 182
Controls.......................................................... 182
Replacing The Headphone Batteries........... 182
Accessibility — If Equipped ........................... 182
Stereo Headphone Lifetime Limited
Warranty ........................................................ 183
RADIO OPERATION AND MOBILE PHONES ..... 186
Regulatory And Safety Information .............. 186
SAFETY
SAFETY FEATURES.............................................. 187
Anti-Lock Brake System (ABS) ..................... 187
Electronic Brake Control (EBC) System ...... 188
AUXILIARY DRIVING SYSTEMS.......................... 193
Blind Spot Monitoring (BSM) —
If Equipped..................................................... 193
Forward Collision Warning (FCW) With
Mitigation....................................................... 197
Tire Pressure Monitoring System (TPMS) .... 199
OCCUPANT RESTRAINT SYSTEMS ...................202
Occupant Restraint Systems Features........ 202
Important Safety Precautions ...................... 202
Seat Belt Systems ........................................ 203
Supplemental Restraint Systems (SRS) ...... 209
Child Restraints............................................. 221
SAFETY TIPS ........................................................236
Transporting Passengers.............................. 236
Transporting Pets ......................................... 236
Safety Checks You Should Make Inside
The Vehicle ................................................... 236
Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 238
Exhaust Gas................................................... 238
Carbon Monoxide Warnings ......................... 239
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ........................240
ASSIST AND SOS MIRROR — IF EQUIPPED......240
JACKING AND TIRE CHANGING ........................243
Preparations For Jacking.............................. 243
Jack Location................................................. 244
Spare Tire Stowage....................................... 245
Spare Tire Removal....................................... 245
Jacking Instructions ..................................... 247
JUMP STARTING .................................................250
Preparations For Jump Start ........................ 251
Jump Starting Procedure.............................. 252
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REFUELING IN EMERGENCY – IF EQUIPPED ..253
IF YOUR ENGINE OVERHEATS ...........................253
MANUAL PARK RELEASE ...................................254
FREEING A STUCK VEHICLE ..............................256
TOWING A DISABLED VEHICLE .........................257
Rear Wheel Drive Models ............................. 258
All Wheel Drive Models ................................. 258
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ..................................................................259
EVENT DATA RECORDER (EDR).........................259
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ....................................260
Maintenance Plan ......................................... 261
ENGINE COMPARTMENT ....................................264
3.6L Engine.................................................... 264
5.7L Engine.................................................... 265
Checking Oil Level ......................................... 266
Adding Washer Fluid .................................... 266
Maintenance-Free Battery ........................... 266
Pressure Washing ......................................... 267
VEHICLE MAINTENANCE..................................... 267
Engine Oil ...................................................... 267
Engine Oil Filter ............................................. 268
Engine Air Cleaner Filter .............................. 268
Air Conditioner Maintenance ....................... 269
Accessory Drive Belt Inspection................... 271
Body Lubrication ........................................... 272
Windshield Wiper Blades.............................. 272
Exhaust System ............................................ 275
Cooling System.............................................. 276
Brake System ............................................... 279
Automatic Transmission ............................... 280
Front/Rear Axle Fluid ................................... 280
Transfer Case ............................................... 281
Fuses.............................................................. 281
Bulb Replacement......................................... 289
TIRES..................................................................... 291
Tire Safety Information ................................ 291
Tires — General Information ........................ 300
Tire Types....................................................... 304
Spare Tires — If Equipped............................. 304
Wheel And Wheel Trim Care ........................ 306
Snow Traction Devices.................................. 307
Tire Rotation Recommendations ................ 309
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ......................................310
Treadwear...................................................... 310
Traction Grades............................................. 310
Temperature Grades..................................... 310
STORING THE VEHICLE ......................................311
BODYWORK..........................................................311
Protection From Atmospheric Agents .......... 311
Body And Underbody Maintenance ............. 311
Preserving The Bodywork ............................. 311
INTERIORS ...........................................................312
Seats And Fabric Parts ................................. 312
Plastic And Coated Parts .............................. 313
Leather Surfaces........................................... 313
Glass Surfaces ............................................. 313
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TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN).........314
BRAKE SYSTEM ...................................................314
WHEEL AND TIRE TORQUE SPECIFICATIONS ..314
Torque Specifications ................................... 314
FUEL REQUIREMENTS ........................................315
3.6L Engine ................................................... 315
5.7L Engine.................................................... 315
Reformulated Gasoline ................................ 315
Materials Added To Fuel ............................... 316
Gasoline/Oxygenate Blends ......................... 316
Do Not Use E-85 In Non-Flex Fuel Vehicles ... 316
CNG And LP Fuel System Modifications ...... 317
Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline...................... 317
Fuel System Cautions ................................... 317
FLUID CAPACITIES .............................................. 318
ENGINE FLUIDS AND LUBRICANTS .................. 319
CHASSIS FLUIDS AND LUBRICANTS ............... 320
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 321
Prepare For The Appointment ...................... 321
Prepare A List ................................................ 321
Be Reasonable With Requests..................... 321
IF YOU NEED ASSISTANCE ................................ 321
FCA US LLC Customer Center....................... 321
FCA Canada Inc. Customer Center............... 321
Mexico............................................................ 322
Puerto Rico And US Virgin Islands................ 322
Customer Assistance For The Hearing Or
Speech Impaired(TDD/TTY).......................... 322
Service Contract ........................................... 322
WARRANTY INFORMATION................................322
MOPAR® PARTS .................................................323
REPORTING SAFETY DEFECTS ..........................323
In The 50 United States And
Washington, D.C............................................ 323
In Canada ...................................................... 323
PUBLICATION ORDER FORMS ..........................323
GENERAL INFORMATION....................................324
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INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Dodge vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and maneuvers
differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the two-wheel drive version
of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited for a four-wheel drive vehicle.
Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering,
transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience. When driving
off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to overcome the natural laws of physics. Always observe federal, state, provincial
and local laws wherever you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or a collision
Ú page 154.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle.
This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in
the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner's Information, which may or may not be applicable to your vehicle, will be identified with the wording "If Equipped". All data
contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles
produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information,
contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Dodge best, have factory-trained technicians, genuine Mopar® parts, and care about
your satisfaction.
21_WD_OM_EN_USC_t.book Page 8
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SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
ROLLOVER WARNING
Utility vehicles have a significantly higher rollover rate than other types of
vehicles. This vehicle has a higher ground clearance and a higher center of
gravity than many passenger vehicles. It is capable of performing better in a
wide variety of off-road applications. Driven in an unsafe manner, all vehicles
can go out of control. Because of the higher center of gravity, if this vehicle is
out of control, it may roll over while some other vehicles may not.
Do not attempt sharp turns, abrupt maneuvers, or other unsafe driving actions
that can cause loss of vehicle control. Failure to operate this vehicle safely may
result in a collision, rollover of the vehicle, and severe or fatal injury. Drive
carefully.
Rollover Warning Label
Failure to use the driver and passenger seat belts provided is a major cause of
severe or fatal injury. In fact, the US government notes that the universal use
of existing seat belts could cut the highway death toll by 10,000 or more each
year and could reduce disabling injuries by two million annually. In a rollover
crash, an unbelted person is significantly more likely to die than a person
wearing a seat belt. Always buckle up.
WARNING!
These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION!
These statements are against procedures that
could result in damage to your vehicle.
NOTE:
A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP:
General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE
Supplementary and relevant information
pertaining to the topic.
1
21_WD_OM_EN_USC_t.book Page 9
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VEHICLE MODIFICATIONS/ALTERATIONS
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol
Ú page 89.
NOTE:
Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
Red Warning Lights
Seat Belt Reminder Warning Light
Ú page 89
Air Bag Warning Light
Ú page 89
Brake Warning Light
Ú page 89
Battery Charge Warning Light
Ú page 90
Door Open Warning Light
Ú page 90
Electric Power Steering (EPS) Fault Warning Light
Ú page 90
Electronic Throttle Control (ETC) Warning Light
Ú page 90
Engine Coolant Temperature Warning Light
Ú page 91
Hood Open Warning Light
Ú page 91
Liftgate Open Warning Light
Ú page 91
Oil Pressure Warning Light
Ú page 91
Red Warning Lights
21_WD_OM_EN_USC_t.book Page 10
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Oil Temperature Warning Light
Ú page 91
Trailer Brake Disconnected Warning Light
Ú page 91
Transmission Temperature Warning Light
Ú page 91
Vehicle Security Warning Light
Ú page 92
Yellow Warning Lights
Engine Check/Malfunction Indicator Warning Light (MIL)
Ú page 92
Electronic Stability Control (ESC) Active Warning Light
Ú page 93
Electronic Stability Control (ESC) OFF Warning Light
Ú page 93
Red Warning Lights
Low Washer Fluid Warning Light
Ú page 93
Tire Pressure Monitoring System (TPMS) Warning Light
Ú page 93
Low Fuel Warning Light
Ú page 94
Anti-Lock Brake System (ABS) Warning Light
Ú page 94
Service Forward Collision Warning (FCW) Light
Ú page 94
Service Adaptive Cruise Control (ACC) Warning Light
Ú page 94
Service AWD Warning Light
Ú page 94
Service Stop/Start System Warning Light
Ú page 95
Yellow Warning Lights
1
21_WD_OM_EN_USC_t.book Page 11
12
LaneSense Warning Light
Ú page 95
Service LaneSense Warning Light
Ú page 95
Cruise Control Fault Warning Light
Ú page 95
Yellow Indicator Lights
Forward Collision Warning (FCW) OFF Indicator Light
Ú page 95
All Wheel Drive (AWD) Low Indicator Light
Ú page 95
NEUTRAL Indicator Light
Ú page 95
Yellow Warning Lights
Green Indicator Lights
Adaptive Cruise Control (ACC) Set With Target Light
Ú page 95
Adaptive Cruise Control (ACC) Set Without Target Light
Ú page 95
Cruise Control Set Indicator Light
Ú page 95
Front Fog Indicator Light
Ú page 95
LaneSense Indicator Light
Ú page 95
Parking/Headlights On Indicator Light
Ú page 95
21_WD_OM_EN_USC_t.book Page 12
13
Snow Mode Indicator Light
Ú page 96
Sport Mode Indicator Light
Ú page 96
Stop/Start Active Indicator Light
Ú page 96
Tow Mode Indicator Light
Ú page 96
Turn Signal Indicator Lights
Ú page 96
Green Indicator Lights
White Indicator Lights
Adaptive Cruise Control (ACC) Ready Light
Ú page 96
Cruise Control Ready Indicator Light
Ú page 96
LaneSense Indicator Light
Ú page 96
Blue Indicator Lights
High Beam Indicator Light
Ú page 96
1
21_WD_OM_EN_USC_t.book Page 13
14
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), Remote
Start (if equipped), and remote power liftgate
operation. The key fob allows you to lock or unlock
the doors and liftgate from distances up to
approximately 66 ft (20 m). The key fob does not
need to be pointed at the vehicle to activate the
system. The key fob also contains an emergency
key, which is stored in the rear of the key fob.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
With ignition in the ON position and the vehicle
moving at 2 mph (4 km/h), all RKE commands
are disabled.
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster,
which will display directions to follow
Ú page 324.
To Lock/Unlock The Doors And Liftgate
Push and release the unlock button on the key fob
once to unlock the driver’s door, or twice within five
seconds to unlock all the doors and the liftgate. To
lock all the doors and the liftgate, push the lock
button once.
When the doors are unlocked, the turn signals will
flash and the illuminated entry system will be
activated. When the doors are locked, the turn
signals will flash and the horn will chirp.
NOTE:
If the vehicle is unlocked with the key fob, and
no door is opened within 60 seconds, the
vehicle will relock and the security system will
arm (if equipped).
If one or more doors are open, or the liftgate is
open, the doors will lock. The doors will unlock
again automatically if the key is left inside the
passenger compartment, otherwise the doors
will stay locked.
1 — Unlock
2 — Liftgate
3 — Emergency Key
4 — Lock
5 — Remote Start
6 — PANIC
21_WD_OM_EN_USC_t.book Page 14
GETTING TO KNOW YOUR VEHICLE 15
All doors can be programmed to unlock on the first
push of the unlock button within Uconnect Settings
Ú page 158.
Replacing The Battery In The Key Fob
The recommended replacement battery is one
CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Perchlorate Material — special handling may
apply. See
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
for further information.
Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key (2) by sliding the
emergency key release (1) on the back of the
key fob and pulling the emergency key out
with your other hand.
Emergency Key Removal
2. Separate the key fob halves using a #2 flat
blade screwdriver or a coin, and gently pry the
two halves of the key fob apart. Make sure not
to damage the seal during removal.
Emergency Key Removal
Separating Case With A Coin
1 — Emergency Key Release
2 — Emergency Key
2
21_WD_OM_EN_USC_t.book Page 15
16 GETTING TO KNOW YOUR VEHICLE
Key Fob Battery Replacement
3. Remove the back cover to access and replace
the battery. When replacing the battery, match
the (+) sign on the battery to the (+) sign on the
inside of the battery clip, located on the back
cover. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterio-
ration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two
halves together.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
Keys must be ordered to the correct key cut to
match the vehicle locks.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil-
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
For vehicles equipped with Keyless Enter ‘n
Go™ Ignition, always remember to place the
ignition in the OFF position.
21_WD_OM_EN_USC_t.book Page 16
GETTING TO KNOW YOUR VEHICLE 17
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system will shut the engine off in two seconds if an
incorrect key fob is used to start the engine.
After placing the ignition in the ON/RUN position,
the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on
after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone used an invalid key fob to start the
engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer.
All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú page 324.
IGNITION SWITCH
KEYLESS ENTER N GO IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has several
operating modes that are labeled and will
illuminate when in position. These modes are OFF,
ACC, ON/RUN, and START.
START/STOP Ignition Button
The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
ACC
Engine is not started
Some electrical devices are available (e.g.
power windows)
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, etc.)
START
The engine will start (when foot is on the brake
pedal)
NOTE:
If the ignition position does not change with a push
of the ignition button, and the instrument cluster
display message “Key Fob Not Detected” is being
displayed, the key fob may have a low or depleted
battery. In this situation, a back up method can be
used to operate the ignition switch. Put the nose
side of the key fob (side opposite of the emergency
key) against the START/STOP ignition button and
push to operate the ignition switch.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — OFF
2 — ACC
3 — ON/RUN
2
21_WD_OM_EN_USC_t.book Page 17
18 GETTING TO KNOW YOUR VEHICLE
(Continued)
Depleted Key Fob Battery Procedure
NOTE:
For more information on normal starting proce-
dures, see
Ú page 99.
When opening the driver's door with the ignition
in ON/RUN (engine not running), a chime will
sound to remind you to place the ignition in the
OFF position. In addition to the chime, the
message will display “Ignition Or Accessory On”
in the cluster.
REMOTE START — IF EQUIPPED
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
328 ft (100 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:
Obstructions between the vehicle and key fob may
reduce this range
Ú page 324.
WARNING!
Before exiting a vehicle, always shift the auto-
matic transmission into PARK and apply the
parking brake. Always make sure the keyless
ignition is in the OFF position, remove the key
fob from the vehicle and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN position. A child could operate power
windows, other controls, or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key fobs from vehicle, place the
ignition in the OFF position and lock all doors
when leaving the vehicle unattended.
WARNING!
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas contains
Carbon Monoxide (CO) which is odorless and
colorless. Carbon Monoxide is poisonous and
can cause serious injury or death when
inhaled.
Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
21_WD_OM_EN_USC_t.book Page 18
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Dodge DURANGO Owner's manual

Category
Cars
Type
Owner's manual
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