Wisenet Mobile App allows you to monitor your home or business remotely using your smartphone. With features like live monitoring, playback, and event notifications, you can stay connected and protected wherever you are. Set up is simple using either a QR code or manual registration. You can even add multiple devices and channels to keep an eye on everything that matters most. Stay informed with push notifications for events like motion detection or tampering, and view video history with the playback feature.
Wisenet Mobile App allows you to monitor your home or business remotely using your smartphone. With features like live monitoring, playback, and event notifications, you can stay connected and protected wherever you are. Set up is simple using either a QR code or manual registration. You can even add multiple devices and channels to keep an eye on everything that matters most. Stay informed with push notifications for events like motion detection or tampering, and view video history with the playback feature.
mobile
User Guide
mobile 2
REGISTRATION
New device registration
Registering a new device
Incoming video transmission may be blocked depending on the carrier network provider. If you have
correctly entered the device registration information, but the video is still unavailable, please see page 9.
For more information, you can also check FAQ.
For a smartphone and a device on the same
Wi-Fi network
Scan registration
1.
At the bottom of the screen, select
Device
.
2.
Select
Scan
on the device
registration screen.
■A list of devices automatically detected will appear.
■By selecting
A
Z
, you can change the sorting order
of devices.
3.
Select the device you want to register.
4.
Enter the ID and password of the device, and
select
OK
.
■Devices sharing the same ID and password can
be registered simultaneously.
■Device registration is complete.
1.
At the bottom of the screen, select
Device
.
2.
Select
Manual
on the device
registration screen.
3.
Enter the login information and select
OK
.
■Device registration is complete.
■You can select the channel you want, available for
your device. Select it and click
OK
.
Manual registration
QR code registration
1.
At the bottom of the screen, select
Device
.
2.
Select
QR
on the device registration
screen.
3.
Scan the QR code on your device.
4.
Enter the ID and password of the device, and
select
OK
.
■Device registration is complete.
■You can select the channel you want, available for
your device. Select it and click
OK
.
For devices with a QR code sticker
mobile 3
Device list screen
DEVICE LIST
Device list
Device name
Views my channel list
Channel name
Switches all channels to live mode
(All of the device channels will change
to the live monitoring screen.)
Select one to go to the feature.
a
Device/channel name search
Go to Main screen and select the
item you want to change the main
screen of Wisenet mobile.
Go to Screen mode Dark
theme and turn it on or off to change
the color theme of Wisenet mobile.
Selects all channels
Expands/collapses the channel list
Live Event Setup
b
New device registration
c
Device information edit
You can edit the login information of the recorder,
or delete the recorder that has been registered.
You can add or delete the channels of the recorder.
You can edit the login information of the camera,
or delete the camera that has been registered.
mobile 4
MY CHANNEL LIST
My channel list
My channel screen
Layout name
Views my channel list
List of my registered channels Select one to go to the feature.
a
My channel search
Go to Main screen and select
the item you want to change the main
screen of Wisenet mobile.
Live Event Setup
b
My channel registration
c
My channel edit
Sorts my channel list
Expands/collapses my channel list
Sets my channel name
(layout name)
Selects devices to add as my
channels
(selects all or a certain channel)
Deletes my channel
Renames my channel
Edits channel order
mobile 5
Live monitoring screen and button description
My channel registration
1.
Select to add a channel as my channel
during live monitoring or playback.
2.
Enter the layout name and select
OK
.
■The selected channel will be added as my
channel.
■To check my channel list, select
My
channel
.
LIVE MONITORING
Live monitoring
1.
Select the channel you want from the channel list or my channel list.
■You can select more than one channel.
■Tap the selected channel to deselect it.
2.
Select
Live
to go to Live monitoring screen.
180
CANCEL OK
Enter the name for My Channel.
1/1XXX-XXXXX_CH 01
Double-tap to change
to 1 channel mode.
Saves the current screenshot Switches screen ratio
(original ratio full screen)
Selects a channel for audio output
Hides the screen icon
(Tap the screen to view
the icon.)
Switches to Playback mode
Previous screen
Selects a split screen Adds to my channel
1/1
In portrait mode,
you can tap the
screen to hide or
show the icon.
Captures the current
screenshot of all channels.
mobile 6
Zoom out Zoom in
180
XXX-XXXXX_CH 01 1/1
Preset
LIVE MONITORING
1 channel mode
1 channel mode screen and button description
PTZ mode
Fisheye mode
Digital zoom out Digital zoom in
XXX-XXXXX_CH 01 1/1
Adds to my channel
Previous screen
Manually records
video
Selects profile
AF
Adjusts auto
focus
Controls alarm
output
Switches to Fisheye
mode
Switches screen ratio
(original ratio full screen)
* 1 channel portrait mode is not
supported
Switches PTZ
mode
Saves the current
screenshot
180
Rotates video
180 degrees
Microphone
Hides the screen icon
(Tap the screen to view
the icon.)
Switches to Playback
mode
Preset list
Activates/deactivates
PTZ mode
Deactivates fisheye
mode
Zoom out Zoom in
Double-tap
an area to
dewarp and
expand it.
Move
Camera installation
mode
Wall
Ceiling
Ground
Camera view mode
Fisheye
Quad
Panorama
The screen centers
on any double-tapped
area.
In portrait mode,
you can tap the
screen to hide or
show the icon.
Available features
will vary depending
on the model.
Move
•For DVR, (Near) and (Far) buttons are displayed instead of Preset.
•You can drag the screen to move to where you want.
•If you keep your finger pressed down as you drag, you will keep moving in that direction.
•In the Portrait mode, you can use to fine-tune the direction of the camera.
Available features
will vary depending
on the model.
Available features will vary depending on the camera view mode.
mobile 7
XXX-XXXXX
CH 01
SEARCH & PLAYBACK
Search & playback
Moving to Playback screen
Go to the Playback mode by selecting in the top right of the live monitoring screen.
Date and event search
Playback screen details
LIVE
XXX-XXXXX_CH 01 1/1
03.31 1X
11:00 11:10 11:20 11:4011:30 11:50
11:28:35
Switches to live monitoring
mode
Previous
Play/Pause
Next
Timeline
Slide your finger to go to
a specific time in a video.
More menus
Open PIP (live video)/
Time bookmark/Dual recording/
Fisheye
Playback features
Downloads video
Captures the current
screenshot
Switches screen ratio
(original ratio full screen)
* Portrait mode not supported
for 1 channel mode
Playback speed
1X
180
XXX-XXXXX_CH 01 1/1
Select Overlapped section/Bookmark/
Event type
Overlap
Bookmark
Event
All
Time bookmark
Tampering detection
Motion detection
Video analytics
Face detection
Searches date
Event list Adds/deletes bookmark
Playback mode is supported
by only 1 or quad screen
view.
Only dates with video
recording will be shown in
the calendar.
You can zoom in or out
on the timeline. Zoom out Zoom in
mobile 8
SEARCH & PLAYBACK
Search & playback
Event search
1.
Select at the bottom of the screen.
2.
Choosing the device, channel, and date, and then select
Search
.
■Event list will be displayed.
■For ANPR devices, you can select ANPR from the types and search them.
(ANPR: Automatic Number Plate Recognition)
Bookmark search
Event terminology description
Motion detection Defocus detection
Alarm input Passing
Audio
detection Entering
Tampering detection Normal recording
Face detection Queue detection
Network disconnection
V
A
Video analytics
Sound classification Video loss
Fog detection Loitering
IVA
Intelligent video
analytics Impact detection
Auto-tracking Temperature detection
REC
Standard/Manual save Temperature change
detection
ANPR Event rule
Sorts event list
Adds/deletes bookmark
Event type
Event list
Select an event to play it.
Selects device
Sorts bookmark list
Adds/deletes bookmark
Selects event type
Bookmark list
Event types may differ
depending on the model.
Select a bookmark to play it.
mobile 9
CH 01 Motion detection 09:35:20
CH 02 Face detection 12:30:10
CH 03 Video analytics 17:15:16
CH 04 Tampering detection 18:01:10
Wisenet mobile
PUSH NOTIFICATION
Event notification
Event notification setup
For the device registered with a QR code, you can set it up to receive a push notification whenever there is
a new event.
Event notification
When you select an event from the list of push events received, the app will run and you can monitor the
video.
1.
Select at the bottom of the screen.
2.
Set the
Notification
to .
3.
Select
Alert Setting of Devices
and then set the device you will allow
push notifications to .
The screen that you see when you receive push events may change depending on the mobile settings.
1/1
mobile 10
SETTINGS
Setup menu
Setup menu
You can check the setup menu by selecting at the bottom of the screen.
Lock
Menu Feature description
Password lock You can set whether or not to use a password when you run
Wisenet mobile.
Change password You can change your password when you run Wisenet mobile.
Notification
Menu Feature description
Notification You can set whether or not to receive a notification when there
is a new event.
Alert Setting of Devices You can select a device to receive push notifications.
Video
Menu Feature description
Key frame For multi-live, you can only monitor important scenes.
Restrict maximum resolutions You can select whether or not to play a video whose resolution
is greater than 2MB.
Hardware decoding This improves playback speed and quality.
PIP (live video) You can live stream with PIP (Picture In Picture) in the Playback
mode.
Video setup may differ depending on the operating system.
Transfer video
Menu Feature description
RTSP over HTTP
RTSP over TCP
When you cannot receive video due to the network of your
carrier network provider, select RTSP over TCP, and enter
RTSP port information of the device.
Main screen
Menu Feature description
Device list
Device live shortcut
My Channel live shortcut
You can set the first screen you will see when you run Wisenet
mobile.
Screen mode
Menu Feature description
Dark theme You can set the color theme of Wisenet mobile.
More
Menu Feature description
User guide You can check Wisenet mobile user guide.
FAQ Go to Wisenet mobile FAQ.
Wisenet mobile information You can check the information about Wisenet mobile and its
open source license.
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Wisenet Mobile App allows you to monitor your home or business remotely using your smartphone. With features like live monitoring, playback, and event notifications, you can stay connected and protected wherever you are. Set up is simple using either a QR code or manual registration. You can even add multiple devices and channels to keep an eye on everything that matters most. Stay informed with push notifications for events like motion detection or tampering, and view video history with the playback feature.
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