3Com
®
Secure Converged Networks
PRODUCT GUIDE: ENTERPRISE EDITION
SECURITY SOLUTIONS
C
ONVERGENCE SOLUTIONS
NETWORKING SOLUTIONS
GLOBAL SERVICES
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
1
CONTENTS
SECURITY SOLUTIONS
Security 2 – 3
TippingPoint
™
Intrusion Prevention Systems
3Com and TippingPoint Unified Security Platforms
3Com Wireless Intrusion Prevention Systems
3
Com Embedded Firewall Solutions
CONVERGENCE SOLUTIONS
Platforms and Gateways 4 – 5
3Com Convergence Applications Suite Hardware
3Com Convergence Applications Suite Software
Applications and Phones 6 – 7
3Com PSTN Trunk and Station Gateway Solutions
3Com IP Phones
NETWORKING SOLUTIONS
Wireless 8 – 9
3Com Wireless Switches and Managed Access Points
3Com Access Points
3Com Bridges
3Com Client Devices
Switching 10 – 15
3Com Switch 8800 Family
3Com Switch 7750 Family
3Com Switch 5500G Family
3Com Switch 4500G Family
3Com Switch 4200G Family
3Com Switch 5500 Family
3Com Switch 4500 Family
3Com Switch 4210 Family
3Com IntelliJack Switch Family
3Com Switch Modules and Accessories
3Com Transceivers
Routers 16 – 19
3Com Multi-Service Router Family
3Com Router 6000 Family
3Com Router 5000 Family
3Com Router 3000 Family
3Com Router Modules and Accessories
Management Tools 20 – 21
3Com Network Management Software
3Com Network Management Solutions for Open Management Platforms
Unified Security Platform and Intrusion Prevention System Management
3Com Wireless Switch Management
GLOBAL SERVICES
Services and Support 22 – 23
3Com Maintenance Services
3Com Professional Services
3Com University
3Com Contacts
CASE STUDY
House Ear Institute 24 – 25
ADDITIONAL 3COM PRODUCTS
This guide contains only a selection of 3Com enterprise products.
For additional information, please refer to
www.3com.com.
FACT
3Com is one of only two technology companies that can deliver voice, data, and
security solutions from a single vendor.
OUR VISION
OPEN A DIALOGUE
WITH 3COM
A HISTORY OF
INNOVATION
As enterprises explore ways in which to economically meet their short- and long-term goals, they are
inevitably drawn to the comprehensive benefits of a 3Com
®
Secure Converged Network.
S
tandards-based and designed to interoperate in multivendor environments, 3Com solutions let them leverage
their infrastructure investment as they move to advanced, productivity-enhancing services such as IP telephony
and IP conferencing. And as globalization, competition, government regulation and evolving business models
accelerate demands on organizations, executives are redefining strategic initiatives. They are requiring a secure,
integrated architecture that can be easily deployed and maintained, as well as deliver the flexibility to meet
future requirements as well as current needs.
3Com has been designing solutions since the creation of Ethernet in 1979. During the 1980s, we provided the
network operating systems, server platforms and shared Ethernet repeaters and hubs that enabled the first
generation of networks.
In the 1990s, 3Com innovated further with high-speed Ethernet switches that replaced the earlier hubs and
repeaters, and began to build the first generation of wireless and IP-based telephony solutions that would
later become so pervasive.
The new millennium has witnessed the evolution of the network into the digital backbone that connects all
aspects of the enterprise. Again, 3Com is rising to the challenge by focusing on delivering end-to-end secure,
converged networks that enable rich collaboration and allow organizations to deploy and embed their choice
of emerging best-of-breed applications into their network, in the most flexible way.
Partner with the people who are already tackling the critical networking issues facing enterprises today in
an open, future-proof way.
Not all products available for sale in all countries. See your local 3Com partner for details.
HARDWARE SECURITY SUPPORT
Unified Security Platforms
10/100 Ports
Latency
High Availability
WAN Failover/
Load Balancing
Aggregate Firewall
Throughput
Aggregate IPS
Throughput
Total Sessions
Connections per
Second
Concurrent VPN
Tunnels
3DES/AES Encryption
VPN Throughput
Network Address
Translation (NAT)
IPS with Digital Vaccine
®
Real-time Inoculation
Web Content Filtering
Email Anti-Spam and
Malware Filtering
Warranty
Digital Vaccine Gold
Service Order Number
2
Anti-Spam License
Service Order Number
2
Product Order Number
1
3Com X5 Unified Security Platform (25-user) 3CRTPX5-25-96 6 < 1 ms Yes Yes 70 Mbps 20 Mbps 20,000 5,000 50 40 Mbps Yes Yes Yes Yes 1 Year 3CX5-DVGOLD 3CX5-AS
3Com X5 Unified Security Platform (unlimited-user) 3CRTPX5-U-96 6 < 1 ms Yes Yes 70 Mbps 20 Mbps 60,000 5,000 128 40 Mbps Yes Yes Yes Yes 1 Year 3CX5-DVGOLD 3CX5-AS
3Com X506 Unified Security Platform (unlimited-user) 3CRX506-96 6 < 1 ms Yes Yes 100 Mbps 60 Mbps 60,000 128,000 1,000 95 Mbps Yes Yes Yes Yes 1 Year 3CX500-DVGOLD 3CX506-AS
1 Includes one year of Digital Vaccine IPS updates.
2 Digital Vaccine, content filter and anti-spam filter updates can be purchased in one-year increments, up to a total of three years.
3Com X5 and X506
Unified Security Platform:
Certified IPSec
3Com X5 and X506
Unified Security Platform:
Certified Firewall
from left: 3Com AirProtect Wireless Intrusion Prevention System Engine 6100,
AirProtect Wireless Intrusion Prevention System Sensor 5750
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SECURITY SOLUTIONS
Security
> Prevent harm and defend valuable resources—whether in large enterprises, remote offices, or small and medium organizations—with best-in-class solutions that quarantine problems
i
n real-time before they can infect network devices.
> Ensure business continuity with defense-in-depth solutions overlaid onto any heterogenous network infrastructure to enable continuing use of existing security mechanisms.
> M
aintain a secure and robust network with powerful network management tools that enable centralized administration, global configuration and customizable monitoring and reporting.
Intrusion Prevention Systems
HARDWARE SUPPORT
Aggregate Throughput
Latency
Total Sessions
Connections per
Second
Digital Vaccine
®
Real-time Inoculation
# 10/100/1000 Ports
# Copper 10/100/1000
Segments
# Gigabit Fiber
Segments
Dual Power Supplies
Advanced DDoS
Protection
Warranty
3-Year Express
1
Service Order Number
Intrusion Prevention Systems Software and Accessories
Description Order Number Notes
Z
ero-Power High Availability Bypass Unit 3CRTPZP0096C Five fixed copper segments
Modular ZPHA Base Unit 3CRTPZP0196C Five modular segments
Modular ZPHA, Copper Module 3CRTPZP0296C One segment
Modular ZPHA, Fiber Module 3CRTPZP0396C One segment
Single Mode SFPs Kit, Fiber Option 3CRTPAC0096C Eight SFPs
Single Mode SFPs Kit, Copper/Fiber Option 3CRTPAC0196C Four SFPs
Product Order Number
3Com Firewall PCI Fiber Card with 100 LAN 3CR990B-FX-97 + 3CRFW020-FXLIC-97 Life
7
N/A
3Com Firewall PCI Copper Card with 10/100 LAN 3CR990B-97 + 3CRFW020-TXLIC-97 Life
7
N/A
FUNCTIONALITY MANAGEMENT SUPPORT
SUPPORT
Embedded Firewall Software
Embedded Firewall Hardware
Firewall Cards
Supported
Inherent Scalability
Low Network Bandwidth
Support for Multiple
Policies
Transparent-to-Host
Software
Quarantine-Enabled
Intrusion Resistance
Active Directory Support
User-Based Policies
Syslog Support
Centralized
Management
Firewall Group
Management Support
3-Year Express
Service Order Number
P
roduct Order Number
TippingPoint 50 Intrusion Prevention System 3CRTP0050C96C 50 Mbps < 1 ms 128,000 5,000 Yes 21 Yes 1 Year 3CS-3YREXP7N-55
TippingPoint 200 Intrusion Prevention System 3CRTP0200C96C 200 Mbps < 150 µs 2,000,000 130,000 Yes 42 Yes Yes 1 Year 3CS-3YREXP7N-59
TippingPoint 200E Intrusion Prevention System 3CRTP0200EC96 200 Mbps < 1 ms 500,000 8,000 Yes 4
2
2
2
Yes 1 Year 3CS-3YREXP7N-59
TippingPoint 210E Intrusion Prevention System 3CRTP0210EC96 200 Mbps < 1 ms 1,000,000 8,000 Yes 10 5 Yes 1 Year 3CS-3YREXP7N-59
TippingPoint 600E Intrusion Prevention System 3CRTP600ECF96 600 Mbps < 84 µs 2,000,000 390,000 Yes 822Yes Yes 1 Year 3CS-3YREXP7N-60
TippingPoint 600E Intrusion Prevention System 3CRTP600EC96 600 Mbps < 84 µs 2,000,000 390,000 Yes 84 Yes Yes 1 Year 3CS-3YREXP7N-60
TippingPoint 600E Intrusion Prevention System 3CRTP600EF96 600 Mbps < 84 µs 2,000,000 390,000 Yes 84Yes Yes 1 Year 3CS-3YREXP7N-60
TippingPoint 1200E Intrusion Prevention System 3CRTP1200ECF96 1.2 Gbps < 84 µs 2,000,000 781,000 Yes 822Yes Yes 1 Year 3CS-3YREXP7N-61
TippingPoint 1200E Intrusion Prevention System 3CRTP1200EC96 1.2 Gbps < 84 µs 2,000,000 781,000 Yes 84 Yes Yes 1 Year 3CS-3YREXP7N-61
T
ippingPoint 1200E Intrusion Prevention System 3CRTP1200EF96 1.2 Gbps < 84 µs 2,000,000 781,000 Yes 84Yes Yes 1 Year 3CS-3YREXP7N-61
T
ippingPoint 2400E Intrusion Prevention System 3CRTP2400ECF96 2.0 Gbps < 84 µs 2,000,000 1,100,000 Yes 822Yes Yes 1 Year 3CS-3YREXP7N-62
T
ippingPoint 2400E Intrusion Prevention System 3CRTP2400EC96 2.0 Gbps < 84 µs 2,000,000 1,100,000 Yes 84 Yes Yes 1 Year 3CS-3YREXP7N-62
TippingPoint 2400E Intrusion Prevention System 3CRTP2400EF96 2.0 Gbps < 84 µs 2,000,000 1,100,000 Yes 84Yes Yes 1 Year 3CS-3YREXP7N-62
T
ippingPoint 5000E Intrusion Prevention System 3CRTP5000C96D 5.0 Gbps < 84 µs 2,000,000 1,100,000 Yes 84 Yes Yes 1 Year 3CS-3YREXP7N-64
TippingPoint 5000E Intrusion Prevention System 3CRTP5000F96D 5.0 Gbps < 84 µs 2,000,000 1,100,000 Yes 84Yes Yes 1 Year 3CS-3YREXP7N-64
TippingPoint 5000E Intrusion Prevention System 3CRTP5000CF96D 5.0 Gbps < 84 µs 2,000,000 1,100,000 Yes 822Yes Yes 1 Year 3CS-3YREXP7N-64
Product Order Number
3Com Embedded Firewall Starter Policy Server
3CRFW025-97-STRPS
10 Yes Yes Yes Yes Yes Yes Yes Yes Yes 3CS-SWAPS-07
3Com Embedded Firewall Policy Server 3CRFW025-PS-97 8,333 Yes Yes Yes Yes Yes Yes Yes Yes Yes 3CS-SWAPS-08
TippingPoint 50
TippingPoint 5000E
3Com X5
3Com AirProtect Sentry 5850
Wireless Intrusion
Prevention System
3Com X506
T
ippingPoint 1200E
TippingPoint 200
3Com Embedded Firewall Solution
1
3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details.
2
10/100 connectivity only.
3 Web interfaces are simple to use; for increased ease-of-use and other features—quickly create plans for access point and wireless IPS sensor deployment, for example— the 3Com AirProtect RF Planning Tool, 3CWXPGS, is recommended.
4 At lease one AirProtect Wireless Intrusion Prevention System Sensor 5750, order number 3CRWX5750GS, is required for system operation.
5 Ships with support for up to 12 Sensor 5750s. Sensor support can be increased to a total of 210 units by purchasing upgrade licenses.
6 AirProtect Sentry 5850 Wireless Intrusion Prevention System is a self-contained solution; additional sensors are not needed nor supported.
Wireless Intrusion Prevention Systems
EASE OF USE SECURITY MANAGEMENT SUPPORT
Automatic Classification
of Threats
Compatible with Access
Points from any Vendor
Email Alerts
Simple Web Ientrface
3
Selectable Prevention
Level
Denial of Service (DoS)
Detection
# Simultaneous
Attacks while Scanning
# Sensors Supported
Remote Management
with Web Browser
CLI over SSH2
Syslog
SNMP Traps
Warranty
3-Year Express
Service Order Number
Warranty
3-Year Express
Service Order Number
Product Order Number
3Com AirProtect Wireless Intrusion Prevention 3CRWX6100GS Yes Yes Yes Yes Yes Yes 20 210
5
Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-16
System Engine 6100
4
3Com AirProtect Sentry 5850 Wireless Intrusion 3CRWX5850GS Yes Yes Yes Yes Yes Yes 51
6
Yes Yes 1 Year 3CS-3YREXP7N-08
Prevention System
FACT
A single 3Com X-Family platform can provide VPN tunnels, content filtering,
quarantining, traffic shaping, anti-Spam and more.
7 Limited Lifetime for all hardware components.
3
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ECURE CONVERGED NETWORKS FOR ENTERPRISES
54
CONVERGENCE SOLUTIONS
Platforms and Gateways
> Meet needs for high-value performance today and economical scalability for the future with integrated, standards-based connectivity within a 3Com Voice Ready Network.
> S
olve the most vexing problems now faced by IT managers—security, quality of service and resilency—by delivering enterprise-class, real-time communications solutions.
> Optimize an organization's infrastructure with easy-to-deploy and -manage solutions that effectively support both voice and data traffic and a full complement of business applications.
V
CX Connect 200
VCX 6100 Branch Server
FEATURES FUNCTIONALITY SUPPORT
1
Hardware (base call
processors)
Mounting
Power
Operating System
Height (inches)
Width (inches)
Depth (inches)
Weight (pounds)
Current Software
Release
Maximum Devices
Maximum Trunks
Analog (PSTN)
Connectivity
5
Digital (PSTN)
Connectivity
5
Redundancy
Warranty
3Com Convergence
Applications Suite Hardware
1 Due to the expansive options available, consult your local 3Com partner for recommended service offerings.
2
Other components may be required to complete the solution and other variations of this item may be available.
3 Application modules such as IP Conferencing, Presence and Contact Center that work with VCX can be ordered separately.
4 VCX software can be distributed across multipleservers to form a single IP telephony system potentially able to support tens of thou-
s
ands of devices per system.
5 VCX PSTN connectivity is supported through standalone gateway modules.
Product Order Number
2
VCX Connect 100 3CRC100A, 3CRC101A Intel Single 19-inch A/C (110V/60Hz) Linux 1.8 17 14 10.3 VCX 7.12 100 per Integrated Yes Yes Optional 1 Year
Processor Server or (230V/50Hz) server
VCX Connect 200 3CRC200A, 3CRC201A Intel Single 19-inch A/C (110V/60Hz) Linux 1.8 17 20 20 VCX 7.12 250 per See Yes Yes Optional 1 Year
Processor Server or (230V/50Hz) server Gateways
4
V6000 3CRVO71330-07 Intel Single 19-inch A/C (110V/60Hz) Linux 1.75 17.00 14.00 10.30 VCX 7.1
3
100 per Integrated Yes No Yes 1 Year
Processor Server or (230V/50Hz) server
V
6100 3CRVG71225-07, 3C0VG60003-06, Intel Single 19-inch A/C (110V/60Hz) Linux 1.75 17.00 14.00 10.30 VCX 7.1
3
1
00 per Integrated Yes Yes Yes 1 Year
3
CRVG60004-06 Processor Server or (230V/50Hz) server
V
CX V7005 3CRVH701796C Intel Single 19-inch A/C (110V/60Hz) Linux 1.75 17.00 20.00 20.00 VCX 7.1
3
5
0,000+
4
S
ee Yes Yes Yes 1 Year
P
rocessor Server or (230V/50Hz) Gateways
4
V
CX V7205 3CRVH721896B Intel Dual 19-inch A/C (110V/60Hz) Linux 4.00 17.00 28.00 64.00 VCX 7.1
3
5
0,000+
4
S
ee Yes Yes Yes 1 Year
P
rocessor Server or (230V/50Hz), Gateways
4
dualpower supplies
ENTERPRISE-CLASS COMMUNICATIONS APPLICATIONS
Open standards-based VCX IP telephony enterprise solutions cost-effectively deliver the
benefits of multimedia communications to organizations with more than two hundred
users or with more than five sites. With their support for SIP, these applications enable
highly reliable, scalable communication services that are ideal for large campus and/or
multisite networks requiring enterprise-class performance and service survivability.
V
CX V7205 Enterprise Server
VCX Connect 100
V
CX V6000 Branch Server
VCX V7005 Enterprise Server
FACT
3Com offers the industry's only end-to-end SIP-based IP telephony solutions—applications
as well as call control are based on the SIP standard.
HIGH-VALUE 3COM VCX PLATFORMS
VCX solutions distinguish themselves with a robust portfolio of built-in and add-on
applications, end-to-end Session Initiation Protocol (SIP) compliance and a design for
resiliency and survivability that is second to none. Outstanding scalability allows for small
deployments of as little as thirty users as well as geographically distributed workforces
of tens of thousands.
3Com PSTN Trunk and
Station Gateway Solutions
FUNCTIONALITY SUPPORT
Port License Required
Analog Phones
Digital Phones
Analog Trunks
T1 Spans/Channels
E1 Spans/Channels
BRI Lines/Channels
Channel Associated
Signaling
PSTN Connectivity
Legacy PBX
Connectivity
SIP Support
Form Factor
Warranty
3-Year ExpressService
Order Number
6
Product Order Number
VCX V7111 4-Channel Analog (FXS) Gateway 3CRVG71110-07 3C0VS71110-05 4 Yes Standalone 1 Year 3CS-3YREXP7N-08
VCX V7111 8-Channel Analog (FXS) Gateway 3CRVG71111-07 3C0VS71110-05 8 Yes Standalone 1 Year 3CS-3YREXP7N-08
VCX V7111 24-Channel Analog (FXS) Gateway 3CRVG71112-07 3C0VS71110-05 24 Yes Standalone 1 Year 3CS-3YREXP7N-10
VCX V7111 4-Channel Analog (FXO) Gateway 3CRVG71113-07 4 Yes Yes Yes Standalone 1 Year 3CS-3YREXP7N-08
VCX V7111 8-Channel Analog (FXO) Gateway 3CRVG71114-07 8 Yes Yes Yes Standalone 1 Year 3CS-3YREXP7N-09
VCX V7111 2/2-Channel Analog (FXS/FXO) Gateway 3CRVG71116-07 3C0VS71110-05 22 Yes Yes Yes Standalone 1 Year 3CS-3YREXP7N-08
VCX V7111 4/4-Channel Analog (FXS/FXO) Gateway 3CRVG71117-07 3C0VS71110-05 44 Yes Yes Yes Standalone 1 Year 3CS-3YREXP7N-09
VCX V7122 VoIP Gateway, Single-Span 3CRVG71220-07 1/24 1/30 Yes Yes Yes Yes Standalone 1 Year 3CS-3YREXP7N-14
VCX V7122 VoIP Gateway, Two-Span 3CRVG71221-07 2/48 2/60 Yes Yes Yes Yes Standalone 1 Year 3CS-3YREXP7N-15
VCX V7122 VoIP Gateway, Four-Span 3CRVG71222-07 4/96 4/120 Yes Yes Yes Yes Standalone 1 Year 3CS-3YREXP7N-16
VCX V7122 VoIP Gateway, Eight-Span 3CRVG71223-07 8/192 8/240 Yes Yes Yes Yes Standalone 1 Year 3CS-3YREXP7N-18
VCX V7122 VoIP Gateway, Sixteen-Span 3CRVG71224-07 16/384 16/480 Yes Yes Yes Yes Standalone 1 Year 3CS-3YREXP7N-19
4-port FXO Add-On Module for VCX Connect or V6100 3CRVG52001-07 4 Yes Yes Yes Modular 1 Year 3CS-3YREXP7N-08
4-port FXS Add-On Module for VCX Connect or V6100 3CRVG52002-07 3C0VS71110-05 4 Yes Yes Yes Modular 1 Year 3CS-3YREXP7N-08
Single-Span T1/E1 Add-On Module for VCX Connect 3CRVG71226-07 1/24 1/30 Yes Yes Yes Yes Modular 1 Year 3CS-3YREXP7N-11
or V6100
Two-Span T1/E1 Add On Module for VCX Connect 3CRVG71227-07 2/48 2/60 Yes Yes Yes Yes Modular 1 Year 3CS-3YREXP7N-13
or V6100
6 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details.
VCX V7122 VoIP Gateway
VCX V7111 Analog (FXO) Gateway
VCX V7111 Analog (FXS) Gateway
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CONVERGENCE SOLUTIONS
Applications and Phones
3Com IP Phones
FEATURES SUPPORT
VCX License Required
Connectivity
Warranty
3-Year Express
Service Order
Number
1
1 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement
and software upgrades. See www.3com.com/service for more details.
2 Order number for single phone license. License bundles also available for the following number of phones: 50, 250 and 1,000.
Product Order Number
3Com 3101 Basic Phone 3C10401B 3C0VS72101-05
2
10/100 1 year 3CS-3YREXP7N-01
3Com 3101 Basic Phone with Speaker 3C10401SPKRB 3C0VS72101-05
2
10/100 1 year 3CS-3YREXP7N-01
3Com 3102 Business Phone 3C10402B 3C0VS72100-05
2
10/100 1 year 3CS-3YREXP7N-01
3Com 3103 Manager Phone 3C10403B 3C0VS72100-05
2
10/100/1000 1 year 3CS-3YREXP7N-01
3Com 3105 Attendant Console 3C10405B Not required 10/100 1 year 3CS-3YREXP7N-01
3Com Polycom IP330 Phone 3C10490A 3C0VS72101-05 10/100 1 year 3CS-3YREXP7N-07
3Com Polycom IP440 Phone 3C10491A 3C0VS72100-05 10/100 1 year 3CS-3YREXP7N-07
3Com Polycom !P550 Phone 3C10493A 3C0VS72100-05 10/100 1 year 3CS-3YREXP7N-07
3Com Polycom IP650 Phone 3C10494A 3C0VS72100-05 10/100 1 year 3CS-3YREXP7N-07
3COM PROFESSIONAL SERVICES HIGHLIGHTS
3Com Network Voice Readiness Assessment Service
Proactively identify problems that impact VoIP sound quality with this comprehensive assessment, including a simulation of voice traffic over an existing data network.
3Com Voice Implementation Service
Let an experienced engineer assist on-site in implementing an IP telephony system—performing a site survey, integration planning (followed by the development of a
test plan), equipment installation, configuration and testing—all designed to ensure an optimum layout, fast deployment and full utilization of system features.
3Com Moves, Adds, Changes Service
Ensure expert telephony system administration and speed assistance for ensured business continuity with the remote support of 3Com experts.
3Com IP Phones
3Com PolyCom IP Phones
3Com Convergence Client
Internet Telephony 2007
"Product of the Year"
B
est Distributed Survivability:
M
iercom 2006 High-End IP
PBX Review
FUNCTIONALITY
Platform Support
Session Initiation
Protocol (SIP) Support
IP Phone Support
2
Analog Device Support
2
Softphone Services
Paging
Multiple Line
Appearances
Hunt Groups
Supervisory
Monitoring
Barge-In
3Com VCX IP
Telephony Software
1 Other components may be required to complete the solution and other variations of this item
may be available.
2 Analog and PSTN connectivity for VCX platforms is supported by the appropriate 3Com gateways.
3 Not applicable for VCX Connect, as the software comes bundled with the appliance.
4 VCX systems support a PC-based soft client via 3Com Convergence Client software which is
standard with any 31xx phone purchased.
Product Order Number
1
I
P Telephony VCX R7.1 3C0VS70109-05
3
V
CX Connect Yes Yes Yes Yes
4
Y
es Yes Yes Yes Yes
V
CX Enterprise
FUNCTIONALITY
Automatic Call
Distribution
Supervisory
Monitoring
Recorded
Announcements
Overflow
Interflow
Real-Time Statistics
Historical Reports
Universal Queuing
Outbound Dialing
Support
Email Support
WebChat Support
3Com Call Center Software
1 Other components may be required to complete the solution and other variations of this item may be available.
Product Order Number
1
3Com eXchange Call Center 3C10380VCX Yes Yes Yes Yes
3
Yes Yes Yes
3Com EPICCenter Call Center 3C0EP1000VCX Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
FUNCTIONALITY
Platform Support
Session Initiation
Protocol (SIP) Support
Softphone Services
Paging
Auto-Attendant
Telecommuting
Support
Voice Mail
Find Me/Follow Me
Ad Hoc and Scheduled
Audio Conferencing
Audio and Video
Conferencing
Data Sharing
Instant Messaging
Presence
3Com VCX Convergence
Applications Suite Software
1 Other components may be required to complete the solution and other variations of this item
m
ay be available.
2 Analog and PSTN connectivity for VCX platforms is supported by the appropriate 3Com gateways.
3 VCX systems support a PC-based soft client via 3Com Convergence Client software.
P
roduct Order Number
1
IP Messaging R7.1 3C0VS70309-05 VCX Yes Yes Yes Yes
IP Conferencing R7.1 3CRVH700596F with 3C1CSRVA and VCX Yes Yes
3
Yes Yes Yes Yes Yes
3C1CAUDA or 3C1CMMDA
Presence R7.1 3CRVH700596F with 3C1CSRVA VCX Yes Yes
3
Yes
IP Telecommuting 3CRVH702596B VCX Yes Yes Yes Yes Yes
1
Yes
1
Yes
1
Yes
1
Convergence Client R7.1 Included in phone license VCX Yes Yes Yes Yes Yes Yes Yes Yes
98
NETWORKING SOLUTIONS
Wireless
> Match business strategies with budget by selecting from a broad portfolio of solutions offering resilient backbones, edge aggregation, workgroup connectivity and branch office services—
p
urpose-built for converged environments.
> Deploy wired or wireless solutions with ease, confident of maximum security and performance.
> L
everage existing network infrastructure with standards-based, proven interoperable solutions.
Wireless LAN Solutions
> Secure, manageable solutions based on latest Wi-Fi standards and security
> C
lass of Service (CoS) and Quality of Service (QoS) for convergence support
> C
ost-effective solutions for supporting growing and mobile workforces
FEATURES PERFORMANCE SECURITY CONNECTION MANAGEMENT DRIVER SUPPORT
Power over Ethernet
Dual Radio Design
Virtual AP/
Multiple SSID
Wireless Distribution
System (WDS)/Bridging
Site Survey Utility
Wi-Fi Certification
Turbo Mode 108 Mbps
IEEE 802.11g
Turbo Mode 108 Mbps
IEEE 802.11a
IEEE 802.11a (54 Mbps)
IEEE 802.11b (11 Mbps)
IEEE 802.11g (54 Mbps)
Ad Hoc Support
Dynamic Rate Shifting
WMM QoS
Local Switching
Power-Save (U-APSD)
AES Encryption
SNMP v3 and SSH
RADIUS Authentication
IEEE 802.1X Support
EAP-TTLS PEAP
WPA/ WPA2
VPN Pass-Through
Hacker Pattern
Detection and
Blocking
Multiple Antenna
Options
Point-to-Point and
Point-to-Multipoint
Built-in DHCP Server
Network/Port Address
Translation
SNMP, Telnet, Serial
Support
3Com Network
Supervisor Support
Web Management and
Discovery Wizard
Windows XP, 2000,
Me, 98SE
Warranty
3-Year Express
1
Service Order Number
1 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades.
See www.3com.com/service for more details.
2 Radio support dependent on managed access point deployed.
3 Wireless Switch Manager includes RF Site Planning Tool.
P
roduct Order Number
W
IRELESS SWITCHES AND
M
ANAGED ACCESS POINTS
3Com Wireless LAN Controller WX4400 3CRWX440095A Yes
2
Yes Yes
3
Yes a,b,g
2
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-16
3Com Wireless LAN Controller WX2200 3CRWX220095A Yes
2
Yes Yes
3
Yes a,b,g
2
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-16
3Com Wireless LAN Switch WX1200 3CRWX120695A Yes Yes
2
Yes Yes
3
Yes a,b,g
2
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-11
3Com WXR100 Remote Office Wireless LAN Switch 3CRWXR10095A Yes Yes
2
Yes Yes
3
Yes a,b,g
2
Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-08
3Com Wireless LAN Managed Access Point 3850 3CRWX385075A Yes Yes Yes Yes Yes
3
Yes a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-07
3Com Wireless LAN Managed Access Point 3750 3CRWX375075A Yes Yes Yes Yes
3
Yes a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-07
3Com Wireless LAN Managed Access Point 3150 3CRWX315075A Yes Yes Yes Yes
3
Yes a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-07
3
Com Wireless LAN Managed Access Point 2750 3CRWX275075A Yes Yes Yes Yes
3
Y
es a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-07
3
Com Unified Gigabit Wireless PoE Switch 24 3CRUS2475 Yes Yes
2
Y
es Yes
3
Y
es a,b,g
2
Y
es Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 3 Years 3CS-3YREXP7N-05
3Com Wireless Switch Manager 3CWXM10A Yes 90 Days 3CS-SWAPS-12
ACCESS POINTS
3Com Wireless 8760 Dual Radio 11a/b/g PoE Access Point 3CRWE876075 Yes Yes Yes Yes Yes Yes Yes a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 3 Years 3CS-3YREXP7N-09
3Com Wireless 7760 11a/b/g PoE Access Point 3CRWE776075 Yes Yes Yes Yes Yes Yes a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 3 Years 3CS-3YREXP7N-07
3
Com OfficeConnect Wireless 54 Mbps 11g Access Point 3CRWE454G75 Yes Yes Yes b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 3 Years 3CS-3YREXP7N-07
BRIDGES
3Com 11a 54 Mbps Wireless LAN Outdoor
Building-to-Building Bridge and 11b/g Access Point 3CRWEASYA73 Yes Yes Yes Yes Yes Yes Yes a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-10
3Com 11a/b/g Wireless LAN Workgroup Bridge 3CRWE675075 Yes Yes Yes a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-07
CLIENT – PC CARDS, USB, PCI
3Com 11a/b/g Wireless LAN PC Card w/XJACK
®
Antenna 3CRPAG175B Yes Yes Yes a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes XP, 2K 3 Years N/A
3Com OfficeConnect Wireless 108 Mbps 11g XJACK PC Card 3CRXJK10075 Yes Yes b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes XP, 2K 3 Years N/A
3Com 11a/b/g Wireless PCI Adapter 3CRDAG675B Yes Yes Yes a,b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes XP, 2K 3 Years N/A
3Com OfficeConnect Wireless 108 Mbps 11g USB Adapter 3CRUSB20075 Yes Yes b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes XP, 2K 3 Years N/A
3Com OfficeConnect Wireless 54 Mbps 11g
Compact USB Adapter 3CRUSB10075 Yes b,g Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 3 Years N/A
3Com Wireless LAN Access Point 8760
3Com Wireless LAN Switch WX1200
3Com 11a 54 Mbps Wireless LAN
Outdoor Building-to-Building Bridge
and 11b/g Access Point
3COM WIRELESS LAN SITE SURVEY
The 3Com Wireless LAN Site Survey is the precursor to a successful wireless network
implementation. 3Com familiarity with end-to-end networking and wireless technology
translates into an accurate survey, plus a well-developed configuration and placement
design. This up-front planning and documentation facilitates the smooth deployment
of the customer's wireless network. 3Com offers three levels of Wireless LAN Site
Survey to match the size and complexity of the wireless project.
3Com 11a/b/g Wireless PC Card 3Com Wireless LAN Managed
Access Point 3750
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
FACT
3Com wireless solutions feature an application-aware architecture which supports
voice and location-based services.
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
1110
NETWORKING SOLUTIONS
Switching
Modular and Stackable Switches
> Secure, advanced, centrally-administered policy control and distributed
e
nforcement
> Convergence support, for today’s collaborative business tools
> Industry-leading features and performance for networks that can grow
and adapt to business requirements
HEIGHT PORT CAPACITY PERFORMANCE RESILIENCY
Height
Module Slots
(Max)
1
10/100 Ports
(Max)
2
10/100 PoE Ports
(Max)
2
10/100/1000 Ports
(Max)
2
10/100/1000 PoE Ports
(Max)
2
SFP (100BASE-FX)
(Max)
2
SFP (1000BASE-X)
(Max)
2
10GBASE-X
(Max)
2
Switching Capacity
(Max)
Forwarding Rate (Max)
IPv6 Management
IPv6 Routing
Clustered Stacking
Technology (switches
per cluster)
XRN Technology
Redundant Power
Redundant Fabric
Hot-Swap Modules
Link Aggregation
Across Modules/Stack
MSTP (IEEE 802.1s)
Modular and Stackable Switches
data continued on page 12-13
3Com Switch 8800 Family
3Com Switch 4500G Family
3Com Switch 5500G Family
3Com Switch 7700 Family
1 For stackable switches, “Max” is per stack of like units; requires optional components.
2 For stackable switches, “Max” is per switch/per stack of like units; requires optional components.
3 Payload slots + fabric slots.
4 Link aggregation across redundant switch fabric modules only.
5 Open Services Networking (OSN)-ready; for use with 3Com Switch 5500G Open Services Networking module.
6 Upgradeable to PoE requires optional power supply upgrade.
7 Redundant power available with use of separate Powerware Data Power Solutions. For details, see www.3com.com/rps.
P
roduct Order Number
M
ODULAR 10-GIGABIT/GIGABIT
Switch 8800 Family
3
Com Switch 8814 3C17540 18RU 12+2
3
(
576) (576) (576) (48) 1,440 Gbps 714.0 Mpps Yes Yes Yes Yes Yes Yes Yes
3Com Switch 8810 3C17541 14RU 8+2
3
(384) (384) (384) (32) 960 Gbps 476.0 Mpps Yes Yes Yes Yes Yes Yes Yes
3
Com Switch 8807 3C17543 11RU 5+2
3
(
240) (240) (240) (20 600 Gbps 297.0 Mpps Yes Yes Yes Yes Yes Yes Yes
MODULAR GIGABIT/10/100
Switch 7750 Family
3Com Switch 7758 3C16896 12RU 6+2
3
(288) (288) (292) (288) (288) (128) (6) 96 Gbps 179.0 Mpps Yes Ready 512 Yes Yes Yes Yes
4
Yes
3Com Switch 7757 3C16895 11RU 6+1
3
(288) (288) (292) (288) (288) (124) (6) 96 Gbps 179.0 Mpps Yes Ready 512 Yes Yes Yes
3Com Switch 7754 3C16894 8RU 3+1
3
(144) (144) (148) (144) (144) (64) (3) 48 Gbps 89.0 Mpps Yes Ready 512 Yes Yes Yes
STACKABLE/FIXED GIGABIT
Switch 5500G Family
3Com Switch 5500G-EI 24-Port 3CR17250-91 1RU 1 (8) 24 (24/192) 24 (24/192)
6
2 (10/80) 4 (12/96) (2/16) 184 Gbps 136.9 Mpps Yes Ready 32 Yes Yes
7
Yes Yes Yes
3Com Switch 5500G-EI 48-Port 3CR17251-91 1RU 1 (8) 48 (48/384) 48 (48/384)
6
2 (10/80) 4 (12/96) (2/16) 232 Gbps 172.6 Mpps Yes Ready 32 Yes Yes
7
Yes Yes Yes
3Com Switch 5500G-EI PWR 24-Port 3CR17252-91 1RU 1 (8) 24 (24/192) 2 (10/80) 4 (12/96) (2/16) 184 Gbps 136.9 Mpps Yes Ready 32 Yes Yes
7
Yes Yes Yes
3Com Switch 5500G-EI PWR 48-Port 3CR17253-91 1RU 1 (8) 48 (48/384) 2 (10/80) 4 (12/96) (2/16) 232 Gbps 172.6 Mpps Yes Ready 32 Yes Yes
7
Yes Yes Yes
3Com Switch 5500G-EI 24-Port SFP 3CR17258-91 1RU 1 (8) 4 (4/32) 2 (10/80) 24 (24/192) (2/16) 184 Gbps 136.9 Mpps Yes Ready 32 Yes Yes
7
Yes Yes Yes
S
witch 4500G Family
3Com Switch 4500G 24-Port 3CR17761-91 1RU 2 24 (24) 4 (4) 4 (4) (4) 128 Gbps 95.2 Mpps Yes Yes 32 Yes
3Com Switch 4500G 48-Port 3CR17762-91 1RU 2 48 (48) 4 (4) 4 (4) (4) 176 Gbps 131.0 Mpps Yes Yes 32 Yes
3Com Switch 4500G PWR 24-Port 3CR17771-91 1RU 2 24 (24) 4 (4) 4 (4) (4) 128 Gbps 95.2 Mpps Yes Yes 32 Yes
7
Yes
3Com Switch 4500G PWR 48-Port 3CR17772-91 1RU 2 48 (48) 4 (4) 4 (4) (4) 176 Gbps 131.0 Mpps Yes Yes 32 Yes
7
Yes
Switch 4200G Family
3Com Switch 4200G 12-Port 3CR17660-91 1RU 1 12 (12) 4 (4) 4 (4) 1 (1) 44 Gbps 32.7 Mpps Ready 32 Yes
3Com Switch 4200G 24-Port 3CR17661-91 1RU 2 24 (24) 4 (4) 4 (4) 2 (2) 88 Gbps 65.5 Mpps Ready 32 Yes
3Com Switch 4200G 48-Port 3CR17662-91 1RU 2 48 (48) 4 (4) 4 (4) 2 (2) 136 Gbps 101.2 Mpps Ready 32 Yes
3Com Switch 4200G PWR 24-Port 3CR17671-91 1RU 2 24 (24) 4 (4) 4 (4) 2 (2) 88 Gbps 65.5 Mpps Ready 32 Yes
STACKABLE/FIXED 10/100
Switch 5500 Family
3Com Switch 5500-EI 28-Port 3CR17161-91 1RU 24 (24/192) (4/32) 12.8 Gbps 9.5 Mpps Yes 32 Yes Yes
7
Yes Yes
3Com Switch 5500-EI 52-Port 3CR17162-91 1RU 48 (48/384) (4/32) 17.6 Gbps 13.1 Mpps Yes 32 Yes Yes
7
Yes Yes
3Com Switch 5500-EI PWR 28-Port 3CR17171-91 1RU 24 (24/192) (4/32) 12.8 Gbps 9.5 Mpps Yes 32 Yes Yes
7
Yes Yes
3Com Switch 5500-EI PWR 52-Port 3CR17172-91 1RU 48 (48/384) (4/32) 17.6 Gbps 13.1 Mpps Yes 32 Yes Yes
7
Yes Yes
3Com Switch 5500-EI 28-Port FX 3CR17181-91 1RU 2 (2/8) (24/192) (2/8) 12.8 Gbps 9.5 Mpps Yes 32 Yes Yes
7
Yes Yes
Switch 4500 Family
3Com Switch 4500 26-Port 3CR17561-91 1RU 24 (24/192) 2 (2/2) 8.8 Gbps 6.5 Mpps Ready
3Com Switch 4500 50-Port 3CR17562-91 1RU 48 (48/384) 2 (2/2) 13.6 Gbps 10.1 Mpps Ready
3Com Switch 4500 PWR 26-Port 3CR17571-91 1RU 24 (24/192) 2 (2/2) 8.8 Gbps 6.5 Mpps Ready Yes
7
3Com Switch 4500 PWR 50-Port 3CR17572-91 1RU 48 (48/384) 2 (2/2) 13.6 Gbps 10.1 Mpps Ready Yes
7
Switch 4210 Family
3Com Switch 4210 9-Port 3CR17331-91 1RU 8 (8/256) 1 1 (1/32) 1 (1/32) 3.6 Gbps 2.7 Mpps Ready
3Com Switch 4210 18-Port 3CR17332-91 1RU 16 (16/512) 2 2 (2/64) 2 (2/64) 5.2 Gbps 3.9 Mpps Ready
3Com Switch 4210 26-Port 3CR17333-91 1RU 24 (24/768) 2 2 (2/64) 2 (2/64) 8.8 Gbps 6.6 Mpps Ready
3Com Switch 4210 52-Port 3CR17334-91 1RU 50 (50/1600) 2 2 (2/64) 2 (2/64) 17.6 Gbps 13.1 Mpps Ready
3Com Switch 4210 PWR 9-Port 3CR17341-91 1RU 8 (8/256) 1 1 (1/32) 1 (1/32) 3.6 Gbps 2.7 Mpps Ready
3Com Switch 4210 PWR 18-Port 3CR17342-91 1RU 16 (16/512) 2 2 (2/64) 2 (2/64) 5.2 Gbps 3.9 Mpps Ready
3Com Switch 4210 PWR 26-Port 3CR17343-91 1RU 24 (24/768) 2 2 (2/64) 2 (2/64) 8.8 Gbps 6.6 Mpps Ready Yes
7
3Com Switch 4200G Family
FACT
3
Com's new data communication technology is 12 times more power efficient per port than
previous generation equipment, reducing a company’s carbon footprint significantly.
OSN-READY
OSN-READY
OSN-READY
OSN-READY
O
SN-READY
5
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
1312
NETWORKING SOLUTIONS
Switching
Modular and Stackable Switches
data continued from page 10-11
SECURITY CONVERGENCE / QOS LAYER 3 LAYER 2 SUPPORT
Access Control Lists
Application Blocking
Network Quarantine
Network Login
(IEEE 802.1X)
MAC-Based Network
Login
RADIUS Login Support
TACACS+ Login
Support
DHCP Snooping
SNMP v3
SSH v2
Power over Ethernet
(IEEE 802.3af and Legacy)
IEEE 802.1p
Prioritization
DSCP (DiffServ)
Voice VLAN
Queues per Port (Max)
RIP/RIP2/Static
Routes
IP Interfaces
Multicast Routing
(PIM SM/DM)
OSPF and ECMP
VRRP
Multicast Filtering
VLANs
(IEEE 802.1Q)
QinQ Double Tagged
VLANs
Protocol Based VLANs
(IEEE 802.1v)
Link Aggregation
LACP (IEEE 802.3ad)
Warranty
3-Year Express
1
Service Order Number
P
roduct Order Number
M
ODULAR 10-GIGABIT/GIGABIT
Switch 8800 Family
3
Com Switch 8814 3C17540 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 1,024 Yes Yes Yes Yes 4,096 Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-29
3Com Switch 8810 3C17541 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 1,024 Yes Yes Yes Yes 4,096 Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-28
3
Com Switch 8807 3C17543 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 1,024 Yes Yes Yes Yes 4,096 Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-27
MODULAR GIGABIT/10/100
Switch 7750 Family
3Com Switch 7758 3C16896 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 1,024 Yes Yes Yes Yes 4,096 Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-31
3Com Switch 7757 3C16895 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 1,024 Yes Yes Yes Yes 4,096 Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-30
3Com Switch 7754 3C16894 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 1,024 Yes Yes Yes Yes 4,096 Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-25
STACKABLE/FIXED GIGABIT
Switch 5500G Family
3Com Switch 5500G-EI 24-Port 3CR17250-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 64 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-14
3Com Switch 5500G-EI 48-Port 3CR17251-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 64 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-16
3Com Switch 5500G-EI PWR 24-Port 3CR17252-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 64 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-15
3Com Switch 5500G-EI PWR 48-Port 3CR17253-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 64 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-16
3Com Switch 5500G-EI 24-Port SFP 3CR17258-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 64 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-11
S
witch 4500G Family
3Com Switch 4500G 24-Port 3CR17761-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 32 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-05
3Com Switch 4500G 48-Port 3CR17762-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 32 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-05
3Com Switch 4500G PWR 24-Port 3CR17771-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 32 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-05
3Com Switch 4500G PWR 48-Port 3CR17772-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 32 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-06
Switch 4200G Family
3Com Switch 4200G 12-Port 3CR17660-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 8 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-05
3Com Switch 4200G 24-Port 3CR17661-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 8 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-05
3Com Switch 4200G 48-Port 3CR17662-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 8 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-04
3Com Switch 4200G PWR 24-Port 3CR17671-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 8 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-05
STACKABLE/FIXED 10/100
Switch 5500 Family
3Com Switch 5500-EI 28-Port 3CR17161-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 32 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-11
3Com Switch 5500-EI 52-Port 3CR17162-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 32 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-13
3Com Switch 5500-EI PWR 28-Port 3CR17171-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 32 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-12
3Com Switch 5500-EI PWR 52-Port 3CR17172-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 32 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-14
3Com Switch 5500-EI 28-Port FX 3CR17181-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 32 Yes Yes Yes Yes 4,094 Yes Yes Yes Yes Life
2
3CS-3YREXP7N-11
Switch 4500 Family
3Com Switch 4500 26-Port 3CR17561-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-02
3Com Switch 4500 50-Port 3CR17562-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-04
3Com Switch 4500 PWR 26-Port 3CR17571-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-04
3Com Switch 4500 PWR 50-Port 3CR17572-91 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 8 Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-05
Switch 4210 Family
3Com Switch 4210 9-Port 3CR17331-91 Yes Yes Yes Yes Yes Yes Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-01
3Com Switch 4210 18-Port 3CR17332-91 Yes Yes Yes Yes Yes Yes Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-01
3Com Switch 4210 26-Port 3CR17333-91 Yes Yes Yes Yes Yes Yes Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-01
3Com Switch 4210 52-Port 3CR17334-91 Yes Yes Yes Yes Yes Yes Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-09
3Com Switch 4210 PWR 9-Port 3CR17341-91 Yes Yes Yes Yes Yes Yes Yes Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-02
3Com Switch 4210 PWR 18-Port 3CR17342-91 Yes Yes Yes Yes Yes Yes Yes Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-03
3Com Switch 4210 PWR 26-Port 3CR17343-91 Yes Yes Yes Yes Yes Yes Yes Yes 4 Yes 256 Yes Yes Life
2
3CS-3YREXP7N-04
3
Com Switch 4500 Family
3Com Switch 4210 Family
3
Com Switch 5500 Family
1 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day
advance hardware replacement and software upgrades.
See www.3com.com/service for more details.
2 Limited Lifetime for all hardware components.
3COM NETWORK HEALTH CHECK
The 3Com Network Health Check is for customers
who want to improve local area network performance
and productivity based on a firm understanding of their
network activity. Customers whose networks have
expanded, or who need to plan ahead for further
upgrades or additions, will be particularly interested
in this auditing service. Through a detailed evaluation
of network performance including the monitoring of
traffic, problem causes are identified, optimization
opportunities noted and effective solutions or strategies
recommended in a customized report to the customer.
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
1514
NETWORKING SOLUTIONS
Switching
3Com IntelliJack Switch Family
1 Available from authorized Powerware resellers. For details, see www.3com.com/rps.
Modules and Accessories
P
roduct Order Number
3
COM SWITCH 8800 MODULES AND ACCESSORIES
3
Com Switch 8800 1-Port 10GBASE-X (XENPAK) 3C17511
3Com Switch 8800 1-Port 10GBASE-X (XENPAK) Advanced 3C17525
3Com Switch 8800 2-Port 10GBASE-X (XFP) Advanced 3C17527
3Com Switch 8800 2-Port 10GBASE-X (XFP) IPv6 3C17537
3
Com Switch 8800 4-Port 10GBASE-X (XFP) Quad IPv6 3C17536
3
Com Switch 8800 4-Port 10GBASE-X (XFP) 3C17526
3Com Switch 8800 24-Port 1000BASE-X (SFP) IPv6 3C17533
3Com Switch 8800 24-Port 1000BASE-X (SFP) Advanced 3C17530
3Com Switch 8800 48-Port 1000BASE-X (SFP) IPv6 3C17538
3Com Switch 8800 24-Port 10/100/1000BASE-T IPv6 3C17534
3
Com Switch 8800 24-Port 10/100/1000BASE-T Advanced 3C17531
3
Com Switch 8800 48-Port 10/100/1000BASE-T 3C17528A
3
Com Switch 8800 48-Port 10/100/1000BASE-T Access IPv6 3C17532A
3
Com Switch 8800 Network Monitoring 3C17542
3Com Switch 8800 Firewall 3C17546
3Com Switch 8800 VPLS 3C17548
3Com Switch 8800 IPsec 3CR1754766
3Com Switch 8800 360 Gbps Fabric 3C17508
3Com Switch 8800 720 Gbps Fabric 3C17539
3Com Switch 8800 Advanced Feature Software, v3 3CR1752165V3
3Com Switch 8800 Advanced Feature Software, v5 (IPv6) 3CR1752593V5
3Com Switch 8800 External PoE Power Rack 3C17509
3Com Switch 7750/8800 PoE Power Supply Unit 3C16884
3Com Switch 8800 PoE Option (PoE DIMM Module) 3C17529
3Com Switch 8800 PoE Entry Module 3C17510
3Com Switch 8807 / 8814 Fan Assembly 3C17503
3Com Switch 8810 Fan Assembly 3C17504
3Com Switch 8800 1,200W AC Power Supply 3C17506A
3Com Switch 8800 2,000W AC Power Supply 3C17507A
3Com Switch 8800 1Gb Memory Upgrade 3C17518
3COM SWITCH 7700 MODULES AND ACCESSORIES
3Com Switch 7700 1-port 10GBASE-X (XENPAK) 3C16875A
3Com Switch 7700 20-port 1000BASE-X (SFP) 3C16862A
3Com Switch 7700 4-Port 10/100/1000BASE-T & 12-Port 1000BASE-X SFP 3C168917
3Com Switch 7700 12-Port 10/100/1000BASE-T & 4-Port 1000BASE-X SFP 3C168916
3Com Switch 7700 20-port 10/100/1000BASE-T 3C16863A
3Com Switch 7700 48-port 10/100/1000BASE-T 3C16888
3Com Switch 7700 48-port 10/100/1000BASE-T PoE 3C16890
3Com Switch 7700 48-port 10/100BASE-TX 3C16889
3Com Switch 7700 48-port 10/100BASE-TX PoE 3C16891
3Com Switch 7700 48-Port 100BASE-FX SFP 3C168915
3Com Switch 7700 Advanced Feature Software 3CR16875093-301
3Com Switch 775X External PoE Power Rack 3C16883
3Com Switch 7750/8800 PoE Power Supply Unit 3C16884
3Com Switch 7758 and Switch 7708R 8-Slot Fan Assembly 3C16855
3Com Switch 7757 and Switch 7700 7-Slot Fan Assembly 3C16856
3Com Switch 7754 and Switch 7700 4-Slot Fan Assembly 3C16871
3Com Switch 77xx Family AC Power Supply 3C16854
3Com Switch 7700 96 Gbps Switch Fabric 3C16886
Product Order Number
3COM SWITCH 5500 MODULES AND ACCESSORIES
3Com Switch 5500G-EI 1-Port 10G (XENPAK) Module 3C17261
3
Com Switch 5500G-EI 2-Port 10G (XFP) Module 3C17268
3
Com Switch 5500G-EI 8-Port 1000BASE-X (SFP) Module 3C17260
3
Com Switch 5500G-EI PoE PSU 24 Upgrade/Spare PoE PSU for 5500G-EI 24-Port 3C17264
3Com Switch 5500G-EI PoE PSU 48 Upgrade/Spare PoE PSU for 5500G-EI 48-Port 3C17265
3Com Switch 5500G-EI PSU 24 Spare PSU for 5500G-EI 24-Port 3C17266
3Com Switch 5500G-EI PSU 48 Spare PSU for 5500G-EI 48-Port 3C17267
Powerware RPS 720W Rectifier APU48
3
COM SWITCH 5500 AND SWITCH 4500 REDUNDANT POWER
1
Powerware RPS Rackmount 3 Rectifier System w/ Load Distribution APS3-058
Powerware RPS Rackmount 3 Rectifier System w/ Load and Battery Distribution APS3-059
Powerware RPS Desktop 3 Rectifier System w/ Load Distribution APS3-060
Powerware RPS Desktop 3 Rectifier System w/ Load and Battery Distribution APS3-061
Powerware RPS Rackmount 6 Rectifier System w/ Load Distribution APS6-058
P
owerware RPS Rackmount 6 Rectifier System w/ Load and Battery Distribution APS6-059
Powerware RPS 1,500W Rectifier APR48
P
owerware RPS 720W Rectifier APU48
3COM SWITCH 4500G MODULES
3
Com Switch 4500G 2-Port 10-Gigabit Module (XFP) 3C17766
3Com Switch 4500G 2-Port 10-Gigabit Local Connection Module 3C17767
3COM SWITCH 4200G MODULE
3Com Switch 4200G 1-Port 10-Gigabit Module (XFP) 3C17666
Transceivers
Product Order Number
3COM XFP TRANSCEIVERS
3Com 10GBASE-LR XFP 3CXFP92
3Com 10GBASE-SR XFP 3CXFP94
3Com 10GBASE-CX4 XFP 3CXFP95
3Com 10GBASE-ER XFP 3CXFP96
3COM XENPAK TRANSCEIVERS
3Com 10GBASE-LX4 XENPAK 3CXENPAK91
3Com 10GBASE-LR XENPAK 3CXENPAK92
3Com 10GBASE-SR XENPAK 3CXENPAK94
3Com 10GBASE-CX4 XENPAK 3CXENPAK95
3Com 10GBASE-ER XENPAK 3CXENPAK96
3COM SFP TRANSCEIVERS
3Com 100BASE-FX SFP 3CSFP81
3Com 100BASE-LX10 SFP 3CSFP82
3Com 100BASE-BX10-D SFP 3CSFP85
3Com 100BASE-BX10-U SFP 3CSFP86
3Com 1000BASE-SX SFP 3CSFP91
3Com 1000BASE-LX SFP 3CSFP92
3Com 1000BASE-T SFP 3CSFP93
3Com 1000BASE-LH70 (70 km) SFP 3CSFP97
3Com 100BASE-FX SFP (Dual-Mode) 3CSFP9-81
3Com 100BASE-LX SFP (Dual-Mode) 3CSFP9-82
IntelliJack Switch Accessories
Product Order Number
SWITCH ADAPTER PLATES, U.S. MODELS
AMP, black 3CNJAPB-AM-20
AMP, cream 3CNJAP-AM-20
Avaya, black 3CNJAPB-AV-20
Avaya, cream 3CNJAP-AV-20
Hubbell, black 3CNJAPB-HU-20
Hubbell, cream 3CNJAP-HU-20
Ortronics, black 3CNJAPB-OR-20
Ortronics, cream 3CNJAP-OR-20
Panduit, black 3CNJAPB-PA-20
Panduit, cream 3CNJAP-PA-20
Extension Ring 3CNJEXTRING
SWITCH ADAPTER PLATES, INTERNATIONAL MODELS
Floor Box Mounting Plate 3CNJMP-FLR
Raceway Mounting Plate 3CNJMP-FR
Trim Ring Spacer 3CNJMP-SPR
Double-Gang Mounting Plate (U.K.-style) 3CNJMPD-UK
Extension Ring 3CNJMP-EXT
P
ORT CAPACITY MANAGEMENT FUNCTIONALITY SUPPORT
IntelliJack Switches
› S
ecure, centrally-managed control of network access
› Convergence support with Power over Ethernet distribution to
IP phones and wireless devices
› Scalable solutions, easy to implement
10/100
Autosensing Ports
10/100 Uplink Ports
100BASE-FX
Uplink Ports
SNMP Managed
IEEE 802.3af Power
over Ethernet
Power over Ethernet
Forwarding
IEEE 802.1p
Prioritization
VLANs
Warranty
3-Year Express
1
Service Order Number
P
roduct Order Number
INTELLIJACK SWITCHES, U.S. STYLE
3Com IntelliJack NJ240 FX 3CRNJ240FXLCTAA-75 41 1Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-01
3CRNJ240FXSCTAA-75
3Com IntelliJack NJ220 3CNJ220-BLK 41 0Yes Yes Yes Yes Yes Life
2
3CS-3YREXP7N-01
3CNJ220-CRM
3Com Network Jack NJ100 3CNJ100 41 0 Yes Yes Yes Life
1
3CS-3YREXP7N-01
INTELLIJACK SWITCHES,
INTERNATIONAL STYLE
3Com IntelliJack NJ225 3CNJ225 41 0Yes Yes Yes Yes Yes Life
2
3CS-3YREXP7N-01
3
Com IntelliJack NJ225 FX 3CNJ225FX-SC 40 1Yes Yes Yes Yes 3 Years 3CS-3YREXP7N-01
3
CNJ225FX-ST
3Com IntelliJack NJ105 3CNJ105 41 0 Yes Yes Yes Life
2
3CS-3YREXP7N-01
1
3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details.
2 Limited Lifetime for all hardware components.
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
17
16
NETWORKING SOLUTIONS
Routers
FACT
3
Com MSR Multi-Service Routers support multiple services including WAN routing,
LAN switching with PoE, VoIP and security.
Height
Port Capacity
Hardware Hot Swap
SDRAM
(Included/Available)
Included LAN Ports
USB Ports
CompactFlash Slot
Enhanced Service
Modules Supported
Embedded Voice
Supported
(VPM/VCPM)
2
IEEE 802.1Q VLAN and
802.1p QoS
Bandwidth on Demand/
Dial on Demand
Dual Software
Image/Configuration
Rollback
Management (SNMP
v1/2/3, SSH, Router
Manager, 3Com
Network Director)
MPLS Layers 2 and 3
VPN
Firewall and Access
Control Lists
VPN: L2TP and IPSEC
Encryption: DES, 3DES
and AES
OSN-Enabled
3
IP RIP/RIP2/Static
Routes
IPX Routing
OSPF and BGP-4
Routing
Multicast Routing
(IGMP, PIM-SM, PIM-DM)
H.323and SIPVoice
Gateways
Warranty
3-Year Express
4
Service Order Number
HARDWARE GENERAL FUNCTIONALITY SECURITY ADVANCED FUNCTIONALITY SUPPORT
WAN Routers
> P
roven interoperability for easy installation and scalability
> High value, high performance solutions—loaded with the features
enterprises need
> Family of access routers for small branch to headquarters environments
1 MSR 50 Series Multi-Service Routers require Router Processing Unit (RPU) module 0231A791, with which performance and capacity is shown here.
2 VPM/VCPM: Voice Processing Module/Voice Co-Processing Module.
3 Open Services Networking (OSN)-enabled with purchase of appropriate 3Com Router Open Services Networking module.
4 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details.
5 Router 6000 devices require RPU module 3C13804 or RPU2 module 3C13805; performance and capacity is shown here with use of 3C13805.
Product Order Number
MSR 50 SERIES MULTI-SERVICE ROUTERS
3Com MSR 50-40 Multi-Service Router Chassis
1
0235A297 3U 4 FIC/4 SIC Yes 512/1024MB 2 GE 21 2 4/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-24
3Com MSR 50-60 Multi-Service Router Chassis
1
0235A298 5U 6 FIC/4 SIC Yes 512/1024MB 2 GE 21 2 4/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-25
MSR 30 SERIES MULTI-SERVICE ROUTERS
3Com MSR 30-16 Multi-Service Router 0235A327 1 U 4 SIC, 1 MIM 256/1024MB 2 10/100 11 2 2/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-23
3Com MSR 30-16 PoE Multi-Service Router 0235A321 1 U 1 MIM/4 SIC 256/1024MB 2 10/100 11 2 2/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-23
3Com MSR 30-20 Multi-Service Router 0235A328 1 U 4 MIM/4 SIC 256/1024MB 2 GE 21 2 2/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-23
3Com MSR 30-20 PoE Multi-Service Router 0235A322 1 U 4 MIM/4 SIC 256/1024MB 2 GE 21 2 2/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-23
3Com MSR 30-40 Multi-Service Router 0235A299 1 U 4 MIM/4 SIC 256/1024MB 2 GE/SFP Combo 21 2 3/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-13
3Com MSR 30-40 PoE Multi-Service Router 0235A323 1 U 4 MIM/4 SIC 256/1024MB 2 GE/SFP Combo 21 2 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-23
3Com MSR 30-60 Multi-Service Router 0235A320 1 U 6 MIM/4 SIC 256/1024MB 2 GE/SFP Combo 21 2 3/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-15
3
Com MSR 30-60 PoE Multi-Service Router 0235A296 2 U 6 MIM/4 SIC 256/1024MB 2 GE/SFP Combo 21 2 3/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-25
MSR 20 SERIES MULTI-SERVICE ROUTERS
3Com MSR 20-20 Multi-Service Router 0235A324 1 U 2 SIC 256/384MB 2 10/100 11 1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-22
3Com MSR 20-21 Multi-Service Router 0235A325 1 U 2 SIC 256/384MB 2 10/100 + 11 1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-22
8
switched 10/100
3Com MSR 20-40 Multi-Service Router 0235A326 2 U 4 SIC 256/384MB 2 10/100 11 2 2/1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-11
ROUTER 6000 FAMILY
3Com Router 6040
5
3C13840 3U 4 FIC Yes 512MB GE Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-24
3Com Router 6080
5
3C13880 5U 8 FIC Yes 512MB GE Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-25
ROUTER 5000 FAMILY
3Com Router 5012 3C13701 1 U 2 SIC, 1 MIM, 128MB 1 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-22
1 Serial
3Com Router 5232 3C13751 1 U 3 MIM 256MB 2 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-23
3Com Router 5642 3C13755 1 U 4 MIM 256MB 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-24
3Com Router 5682 3C13759 2 U 8 MIM 256MB 0 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-25
ROUTER 3000 FAMILY
3Com Router 3012 3C13612 Desktop 2 Serial 64MB 1 Yes Yes Yes Yes Yes DES/3DES Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 3016 3C13616 Desktop 1 T1/CT1/PRI 64MB 1 Yes Yes Yes Yes Yes DES/3DES Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 3018 3C13618 Desktop 1 E1/CE1/PRI 64MB 1 Yes Yes Yes Yes Yes DES/3DES Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 3033 3C13633A Desktop 1 G.SHDSL 64MB 4 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 3034 3C13634A Desktop 1 G.SHDSL, 64MB 4 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
1 ISDN Backup
3Com Router 3036 3C13636 Desktop
1 10 Mbps Ethernet
64MB 4 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
3Com Router 3040 3C13640 Desktop 1 ADSL/ADSL2/ 64MB 4 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
ADSL2+ (over POTS)
3Com Router 3041 3C13641 Desktop 1 ADSL/ADSL2/ 64MB 4 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Year 3CS-3YREXP7N-21
ADSL2+ (over POTS),
1 ISDN Backup
3Com Router 3018
3Com Router 3033
3Com Router 5642
3Com Router 6080
3Com Router MSR 30 Series
3Com Router MSR 20 Series
3Com Router MSR 50 Series
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
19
1
8
NETWORKING SOLUTIONS
Routers
P
roduct Order Number
3
COM ROUTER 6000 FAMILY MODULES
3
Com Router 6000 Power Supply 3C13801
3Com Router 6000 Router Processing Unit 3C13804
3Com Router Processing Unit 2 3C13805
3Com Router 6000 RPU2 Encryption Accelerator 3CR13806-75
3COM ROUTER 6000 FICS
3Com Open Services Networking Module FIC 3CR14870-72
3Com Router 4-Port Fractional T1 FIC 3C13821A
3
Com Router 1-Port 100 Mbps FX MM FIC 3C13860
3Com Router 2-Port 10/100 Mbps FIC 3C13861
3Com Router 4-Port Enhanced Serial FIC 3C13863
3Com Router 8-Port Enhanced Serial FIC 3C13864
3
Com Router 4-Port ISDN-S/T FIC 3C13865A
3Com Router 8-Port CE1/PRI FIC 3C13867
3Com Router 4-Port Channelized T1/PRI FIC 3C13870A
3
Com Router 1-Port ADSL (over POTS) FIC 3C13871A
3Com Router 4-Port E1 IMA FIC 3C13874
3Com Router 4-Port T1 IMA FIC 3C13875
3Com Router 1-Port E3 ATM FIC 3C13876
3
Com Router 1-Port T3 ATM FIC 3C13877A
3Com Router 2-Port Channelized E3 FIC 3C13878
3Com Router 1-Port Gigabit Ethernet Fiber FIC 3C13879
3Com Router 1-Port OC-3 POS FIC 3C13881A
3
Com Router 1-Port OC-3 ATM, MM FIC 3C13882A
3Com Router 1-Port OC-3 ATM, SM FIC 3C13884A
3Com Router 1-Port OC-3 ATM, SML FIC 3C13886A
3Com Router 1-Port 10/100/1000 Mbps FIC 3C13887
3Com Router 1-Port Channelized T3 FIC 3C13889A
3Com Router 2-Port FXS FIC 3C13890
3Com Router 4-Port FXS FIC 3C13891
3Com Router 2-Port FXO FIC 3C13893
3Com Router 4-Port FXO FIC 3C13894
3Com Router 2-Port E&M FIC 3C13895
3Com Router 4-Port E&M FIC 3C13896
3Com Router Channelized E1 Voice FIC 3C13897
3Com Router Channelized T1 Voice FIC 3C13898A
3Com Router 2-Port E1 Voice FIC 3C13899
3Com Router 1-Port Channelized E3 FIC 3C14850
3Com Router 4-Port Channelized E1/PRI FIC 3C14832
3Com Router 4-Port Fractional E1 FIC 3C14834
3Com Router NDEC2 Encryption Accelerator FIC 3CR13873-75
Product Order Number
3COM ROUTER 5000 FAMILY MIMS
3Com Router 2-Port 10/100 MIM 3C13761
3
Com Router 2-Port Enhanced Serial MIM 3C13762
3
Com Router 4-Port Enhanced Serial MIM 3C13764
3Com Router 2-Port Channelized E1/PRI MIM 3C13765*
3
Com Router 4-Port ISDN S/T MIM 3C13767*
3
Com Router 2-Port Channelized T1/PRI MIM 3C13769A
3Com Router 1-Port ADSL MIM 3C13770A
3
Com Router 2-Port ADSL MIM 3C13772
3
Com Router 1-Port 10/100/1000 MIM 3C13774
3Com Router 1-Port Channelized T3 MIM 3C13775A
3Com Router 1-Port Channelized E3 MIM 3C13777*
3
Com Router 4-Port E1 IMA MIM 3C13778
3
Com Router 4-Port T1 IMA MIM 3C13779
3Com Router 2-Port FXS MIM 3C13780
3Com Router 4-Port FXS MIM 3C13781
3
Com Router 2-Port FXO MIM 3C13783
3Com Router 4-Port FXO MIM 3C13784
3Com Router 2-Port E&M MIM 3C13785
3Com Router 4-Port E&M MIM 3C13786
3
Com Router Channelized E1 Voice MIM 3C13787
3Com Router Channelized T1 Voice MIM 3C13788
3Com Router Encryption Accelerator MIM 3CR13771-75
3
Com Router NDEC2 Encryption Accelerator MIM 3CR13773-75
3COM ROUTER 5012 SIC MODULES
3Com Router 1-Port 10/100 SIC 3C13712
3Com Router 1-Port Enhanced Serial SIC 3C13715
3Com Router 2-Port ISDN S/T SIC 3C13716
3Com Router 2-Port ISDN U SIC 3C13718
3Com Router 1-Port ADSL2+ SIC 3C13719
3Com Router 1-Port Fractional T1 SIC 3C13720A
3Com Router 1-Port Fractional E1 SIC 3C13722A
3Com Router 1-Port Analog Modem SIC 3C13724A
3Com Router 1-Port FXS SIC 3C13725
3Com Router 2-Port FXS SIC 3C13726
3Com Router 1-Port FXO SIC 3C13727
3Com Router 2-Port FXO SIC 3C13728
CABLES
3Com Router Auxiliary Cable 3C13670
3Com Router T1 Cable 3C13674
3Com Router E1 BNC Cable - 20m 3C13675
3Com Router E1 RJ45 Cable - 20m 3C13676
3Com Router E1 RJ45 Cable - 3m 3C13677
3Com Router X.21 DTE Cable - Enhanced 3C13681
3Com Router X.21 DCE Cable - Enhanced 3C13682
3Com Router V.24 DTE Cable - Enhanced 3C13683
3Com Router V.24 DCE Cable - Enhanced 3C13684
3Com Router V.35 DTE Cable - Enhanced 3C13685
3Com Router V.35 DCE Cable - Enhanced 3C13686
3Com Router T3/E3 Cable 3C13687
3Com Router T1 Voice Cable 3C13688
3Com Router 4-Port E1 IMA Cable 0404A042
3Com Router 4-Port T1 IMA Cable 0404A045
3Com Router 8-Port E1 Cable 0404A00R
* Not supported in Router 5012
Modules and Accessories
P
roduct Order Number
3
COM MSR SERIES VOICE PROCESSORS
3Com Multi-Service Router 32-Channel Voice Processor Module 0231A63L
3
Com Multi-Service Router 24-Channel Voice Processor Module 0231A63M
3Com Multi-Service Router 16-Channel Voice Processor Module 0231A63N
3
Com Multi-Service Router 8-Channel Voice Processor Module 0231A63P
3
Com Multi-Service Router Voice Co-Processor Module 0231A64S
3
COM MSR SERIES FIC MODULES
3
Com Router Open Services Networking FIC 0231A86W
3Com Router 2-Port 10/100 FIC 0231A61S
3
Com Router 1-Port FE3/CE3 FIC 0231A61U
3
Com Router 1-Port FT3/CT3 FIC 0231A61W
3Com Router 8-Port Enhanced Serial FIC 0231A62A
3Com Router 1-Port OC-3 POS FIC 0231A62C
3
Com Router 1-Port GbE Fiber FIC 0231A62G
3
Com Router 1-Port 10/100/1000 FIC 0231A62H
3Com Router 4-Port Enhanced Serial FIC 0231A62J
3Com Router 8-Port CE1/PRI FIC 0231A62K
3Com Router 2-Port E1-Voice FIC 0231A62P
3
Com Router 4-Port CE1/PRI FIC 0231A62S
3Com Router 4-Port ISDN-S/T FIC 0231A62T
3Com Router 4-Port FT1/CT1PRI FIC 0231A62U
3Com Router 4-Port Fractional E1 FIC 0231A62V
3Com Router 4-Port Fractional T1 FIC 0231A62W
3Com Router 4-Port FXO FIC 0231A62X
3Com Router 4-Port FXS FIC 0231A62Y
3Com Router 1-Port T3 ATM FIC 0231A63B
3Com Router 1-Port E3 ATM FIC 0231A63D
3Com Router 1-Port OC-3 ATM SML FIC 0231A63E
3Com Router 1-Port OC-3 ATM SM FIC 0231A63F
3Com Router 1-Port OC-3 ATM MM FIC 0231A63G
3Com Router 4-Port E&M FIC 0231A63Q
3Com Router 24-Port 10/100 DFIC 0231A63V
3Com Router 16-Port 10/100 FIC 0231A63W
3Com Router 1-Port T1 Voice FIC 0231A63X
3Com Router 2-Port T1 Voice FIC 0231A63Y
3Com Router 1-Port E1 Voice FIC 0231A64A
3Com Router 16-Port 10/100 POE FIC 0231A75P
3Com Router 24-Port 10/100 POE DFIC 0231A75Q
3Com Router 4-Port E1 IMA FIC 0231A77N
3Com Router 4-Port T1 IMA FIC 0231A77Q
3COM MSR SERIES MIM MODULES
3Com Router Open Services Networking MIM 0231A704
3Com Router 4-Port E&M MIM 0231A52V
3Com Router 2-Port Enhanced Serial MIM 0231A53D
3Com Router 4-Port Enhanced Serial MIM 0231A53E
3Com Router 4-Port FXO MIM 0231A53F
3Com Router 2-Port FXO MIM 0231A53G
3Com Router 1-Port FT3/CT3 MIM 0231A53L
3Com Router 1-Port FE3/CE3 MIM 0231A53M
3Com Router 2-Port CE1/PRI MIM 0231A53P
3Com Router 1-Port G.SHDSL MIM 0231A54D
3Com Router 2-Port FT1/CT1/PRI MIM 0231A54P
3Com Router 4-Port CE1/PRI MIM 0231A54R
3Com Router 2-Port E&M MIM 0231A55A
P
roduct Order Number
3
Com Router 1-Port 10/100/1000 MIM 0231A55R
3Com Router 4-Port FXS MIM 0231A55S
3Com Router 2-Port FXS MIM 0231A55T
3
Com Router 1-Port GbE Fiber MIM 0231A55U
3
Com Router 4-Port E1 IMA MIM 0231A56D
3
Com Router 4-Port T1 IMA MIM 0231A56F
3Com Router 4-Port ISDN-S/T MIM 0231A56U
3Com Router 24-Port 10/100 DMIM 0231A60S
3Com Router 1-Port E1 Voice MIM 0231A60T
3Com Router 1-Port T1 Voice MIM 0231A60U
3Com Router 2-Port E1 Voice MIM 0231A60V
3
Com Router 2-Port T1 Voice MIM 0231A60W
3
Com Router 16-Port 10/100 MIM 0231A60X
3
Com Router 2-Port 10/100 MIM 0231A71A
3Com Router 16-Port 10/100 POE MIM 0231A75R
3Com Router 24-Port 10/100 POE DMIM 0231A75S
3COM MSR SERIES SIC MODULES
3Com Router 1-Port Analog Modem SIC 0231A49M
3
Com Router 1-Port ADSL2+ SIC 0231A50Y
3Com Router 1-Port Fractional T1 SIC 0231A52S
3Com Router 1-Port 10/100 SIC 0231A53T
3Com Router 1-Port Fractional E1 SIC 0231A53X
3Com Router 1-Port Enhanced Serial SIC 0231A56N
3Com Router 2-Port FXO SIC 0231A56P
3Com Router 1-Port FXO SIC 0231A56Q
3Com Router 2-Port FXS SIC 0231A56R
3Com Router 1-Port FXS SIC 0231A56S
3Com Router 1-Port ISDN-U SIC 0231A61A
3Com Router 1-Port ISDN-S/T SIC 0231A61H
3Com Router 1-Port 10/100/1000 SIC 0231A61M
3Com Router 4-Port 10/100 SIC 0231A61N
3Com Router 9-Port 10/100 DSIC 0231A61P
3Com Router 1-Port E1 Voice SIC 0231A61Q
3Com Router 1-Port T1 Voice SIC 0231A61R
3Com Router 4-Port 10/100 POE SIC 0231A769
3Com Router 9-Port 10/100 POE DSIC 0231A770
ENCRYPTION OPTIONS
3Com Multi-Service Router Advanced Encryption Accelerator 0231A64Q
3Com Multi-Service Router Standard Encryption Accelerator 0231A64R
3Com Router NDEC2 Encryption Accelerator MIM 0231A55Y
3COM MSR 50-SERIES COMPONENTS
3Com Multi-Service Router 50-Series Fan Tray 0231A338
3Com Multi-Service Router 50-Series Fan Tray 0231A64K
3Com Multi-Service Router 50-Series Power Supply 0231A64N
3Com Multi-Service Router 50-Series Multi-Service Module 0231A64P
3Com Multi-Service Router 50-Series POE Power Supply 0231A781
3Com Multi-Service Router 50-Series Processor Module 0231A791
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
2120
NETWORKING SOLUTIONS
Management Tools
3Com Network Director VLAN Configuration and Events Log screens
TippingPoint Security Management System
Unifed Security Platform and Intrusion
Prevention System Management
Product Order Number Notes
TippingPoint Security Management System 3CRTP000096C Manages 25 3Com X-Family Unified Security Platforms or TippingPoint Intrusion Prevention Systems
TippingPoint HA Security Management System 3CRTP000296C Manages 25 3Com X-Family Unified Security Platforms or TippingPoint Intrusion Prevention Systems
TippingPoint Security Management System with 3CRTP000196C Manages 3Com X-Family Unified Security Platforms or TippingPoint Intrusion Prevention Systems
Redundant HD and Power
TippingPoint Security Management Expansion License 3CRTP000496C Manages five additional 3Com X-Family Unified Security Platforms or TippingPoint Intrusion Prevention Systems
TippingPoint Upgrade to HASecurity Management System 3CRTP000596C Upgrade manages 25 3Com X-Family Unified Security Platforms or TippingPoint Intrusion Prevention Systems
Network Management Solutions for
Open Management Platforms
Product Order Number Notes
3Com Enterprise Management Suite (EMS) 3C15700 Plug-In for HPOV users; includes object IDs, icons, MIBs and traps for 3Com devices. Can be installed with the
Integration Kit for HP OpenView 3Com Enterprise Management Suite (EMS) or independent of EMS as a standalone plug-in to HP OpenView.
3Com EMS Integration Kit for IBM Tivoli NetView 3C15710 Plug-In for Tivoli users; includes object IDs, icons, MIBs and traps for 3Com devices. Can be installed with the 3Com
Enterprise Management Suite (EMS) or independent of EMS as a standalone plug-in to IBM Tivoli.
3Com Device Manager N/A
3
3Com Device Manager (for Windows and Solaris) provides a graphical way to view, monitor and configure 3Com switches
and routers.
1 Requires integration with HP OpenView Management Platform.
2
Oracle and MySQL.
3 Downloadable trial version is available. A valid software support contract for 3Com EMS or Network Director is required to permanently install the product.
Network Admission Control
Product Order Number Notes
3Com Network Access Manager N/A
4
Plug-in for Microsoft Active Directory users, designed to make IEEE 802.1X or RADA management easier. Allows IT staff to
control access to the network directly from the Active Directory MMC interface.
4 Downloadable trial version is available. A valid software support contract for 3Com EMS or Network Director is required to permanently install the product.
Network Management Software
MEDIA DELIVERY GENERAL MANAGEMENT FEATURES PLATFORM SUPPORT 3COM SPECIFIC DEVICE MANAGEMENT
Downloadable Trial
Version
Available on CD
Platform
Users
Discovery
Topology Mapping
Stress Monitoring
Inventory Reports
Events and Alarms
Scheduled Tasks
Audit Reports
Error and Utilization
Reports
External Database
Support
Maximum Network
Size
HP OpenView Windows
Integration
Tivoli Netview
Integration
Configuration Backup
and Restore
Network-wide VLAN
Support
Bulk Agent Updates
Bulk Configuration
Extensible for Third
Party Device SUpport
Wireless Switch Management
EASE OF USE SECURITY
Customized Site
Planning Tool
Automatic RF
Management
One-Step System-
Wide Configuration
Extensive System
Reports
Continuous,
Scheduled, or On-
Demand RF Sweeps
Identification of User
Location and User
History
Definable User and
Group Access Rights
Product Order Number
3Com Network Supervisor 3C15100E Yes Windows Single Yes Yes Yes Yes Basic 1,500
3Com Network Director 3C15500 Yes Yes Windows Single Yes Yes Yes Yes Enhanced Basic Basic 5,000 Yes Yes Yes Basic
3Com Enterprise Management Suite (250 devices) 3CR15600 Yes Yes Windows/Unix/Linux Multiple/Controlled Yes Yes
1
Yes Yes Enhanced Enhanced Yes Enhanced Yes
2
250 Yes Yes Yes Yes Enhanced Yes
3Com Enterprise Management Suite 3CR15610 Yes Yes Windows/Unix/Linux Multiple/Controlled Yes Yes
1
Yes Yes Enhanced Enhanced Yes Enhanced Yes
2
1,000 Yes Yes Yes Yes Enhanced Yes
(up to 1,000 devices)
3Com Enterprise Management Suite 3CR15620 Yes Yes Windows/Unix/Linux Multiple/Controlled Yes Yes
1
Yes Yes Enhanced Enhanced Yes Enhanced Yes
2
5,000 Yes Yes Yes Yes Enhanced Yes
(up to 5,000 devices)
3
Com Enterprise Management Suite 3CR15630 Yes Yes Windows/Unix/Linux Multiple/Controlled Yes Yes
1
Y
es Yes Enhanced Enhanced Yes Enhanced Yes
2
U
nlimited Yes Yes Yes Yes Enhanced Yes
(
unlimited number of devices)
3
Com Enterprise Management Suite (20 devices) 3CR15640 Yes Yes Windows/Unix/Linux Multiple/Controlled Yes Yes
1
Y
es Yes Enhanced Enhanced Yes Enhanced Yes
2
U
nlimited Yes Yes Yes Yes Enhanced Yes
Product Order Number
3Com Wireless Switch Manager 3CWXM10A Yes Yes Yes Yes Yes Yes Yes
3COM SECURITY POSTURE ASSESSMENT
The 3Com Security Posture Assessment is for businesses and organizations that
want to improve their security posture based on documented discovery of their network
weaknesses when exposed to exploitation of its external and internal infrastructure.
The tests target network devices, servers and workstations. All tests are verified by
a manual check of the findings. The report recommendations are vendor-neutral and
applicable to any network as the report specifies administrative actions as well as
broad technologies that can be applied to address areas of interest.
FACT
3
Com management applications provide a safe and phased method to control
admission and access for converged infrastructures.
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
2322
GLOBAL SERVICES
Services and Support
> Leverage investment in equipment and staffing with a wide portfolio of 3Com professional services and maintenance offerings.
> R
ealize pragmatic, business-focused results provided by a company with over two decades of experience in resolving network challenges and delivering business benefits to enterprises
a
round the world.
> G
ain constant and reliable support for continuous network operation.
3Com University
› 3Com University offers a range of online self-paced and classroom-based instructor-based
t
raining. A sample of programs is included on this page. For a complete list of course options
v
isit www.3com.com/3comu or www.3com.com/partners/3comu
Product
SECURITY AND MANAGEMENT SOLUTIONS
S
ecurity
Managing 3Com X-Family Devices
Securing Networks with the 3Com X-Family
TippingPoint Advanced Technical Security Products Training
TippingPoint Expert Technical Security Products Training
TippingPoint Introductory Technical Security Products Training
M
anagement Tools
3
Com Enterprise Management Suite Administration
3
Com Enterprise Management Suite Software Development
3
Com Network Director Training and Support
3Com Network Supervisor Training and Support
CONVERGENCE SOLUTIONS
P
latforms and Applications
3
Com IP Conferencing and IP Presence 7.1
3
Com NBX R6.0 SIP Integration Training
3
Com NBX R6.0 Technical Training
3Com NBX R6.0 Technical Update Training
3Com VCX 7.1 End-Customer Administrator
3Com VCX 7.1 IP Telephony and IP Messaging
3Com VCX Telephone User Training
NETWORKING SOLUTIONS
Wireless
3Com Wireless LAN Mobility System: Wireless LAN Switch/Controller Installation and Configuration
Deploying the 3Com Unified Gigabit Wireless PoE Switch 24
IEEE 802.11 Wireless LANs: A Technology Overview
Introduction to 3Com Wireless LANs
Switching
3Com Switch 5500 Self-Study
3Com Switch 8800 Self-Study
Configuring and Deploying 3Com Enterprise LAN Switch Solutions
Configuring and Deploying the 3Com Switch 5500 Family
Configuring and Deploying the 3Com Switch 7700 Family
Configuring and Deploying the 3Com Switch 8800 Family
Designing and Implementing 3Com Enterprise LAN Switching Solutions
LAN Switching Technology Overview
Routers
Configuring and Deploying 3Com Routers
Configuring and Deploying 3Com Voice Routers
Introduction to 3Com Routers v2.0
3Com Contacts
> F
or more information, please refer to a local 3Com website at the URLs indicated in the following chart.
Country 3Com Public Websites 3Com Partner Access Websites
A
MERICAS
Brazil lat.3com.com/br pa.3com.com/br
Canada ca.3com.com pa.3com.com
Latin America lat.3com.com pa.3com.com/lat
North America www.3com.com pa.3com.com
A
SIA PACIFIC
Australia ap.3com.com pa.3com.com/ap
Hong Kong ap.3com.com pa.3com.com/ap
India ap.3com.com pa.3com.com/ap
Indonesia ap.3com.com pa.3com.com/ap
Korea www.3com.co.kr pa.3com.com/ap
M
alaysia ap.3com.com pa.3com.com/ap
N
ew Zealand ap.3com.com pa.3com.com/ap
P
hilippines ap.3com.com pa.3com.com/ap
S
ingapore ap.3com.com pa.3com.com/ap
Taiwan www.tw.3com.com pa.3com.com/ap
Thailand ap.3com.com pa.3com.com/ap
EUROPE, MIDDLE EAST AND AFRICA
B
elgium www.3com.be pa.3com.com/blx
Czech Republic www.3com.cz pa.3com.com/emea
European Region emea.3com.com pa.3com.com/emea
France www.3com.fr pa.3com.com/emea
Germany www.3com.de pa.3com.com/ger
Israel www.3com.co.il pa.3com.com/emea
Italy www.3com.it pa.3com.com/it
Middle East emea.3com.com/me pa.3com.com/emea
Netherlands www.3com.nl pa.3com.com/blx
Poland www.3com.pl pa.3com.com/emea
Russia www.3com.ru partners.3com.ru
Spain www.3com.es pa.3com.com/es
Sweden www.3com.se pa.3com.com/emea
United Kingdom www.3com.co.uk pa.3com.com/emea
Onsite Assistance
Next-Business-Day or
4-Hour
Technical Telephone
Support 8x5 or 24x7
Advance Hardware
Replacement
Next-Business-Day or
4-Hour
Software Upgrades
Multi-Year Terms
3Com Knowledgebase
Troubleshooting Tool
24x7
Resident Onsite
Engineer
GENERAL FEATURES ONLINE TOOLS OPTIONAL
Maintenance Services
Project Management
Setup and
Configuration
Installation
Testing
Documentation
Data Collection
Data Analysis
Report and
Recommendations
FEATURES
Professional Services
Product
3Com Guardian
S
M
Service Yes Yes Yes Yes Yes Yes Yes
3Com Express
SM
Service Yes Yes Yes Yes Yes
3Com Software Upgrades Yes Yes Yes
3Com Software Application Support Yes Yes Yes Yes
P
roduct
3
Com Network Management Implementation Service Yes Yes Yes Yes Yes
3Com Project Management Yes
3Com Security Posture Assessment Yes Yes Yes Yes
3Com Voice Readiness Service Yes Yes Yes Yes
3Com Network Health Check Yes Yes Yes Yes
3Com Wireless Site Survey Yes Yes Yes Yes
3Com Network Installation Service Yes Yes Yes Yes Yes
3Com Wireless Installation Service Yes Yes Yes Yes Yes
3Com Voice Implementation Service Yes Yes Yes Yes Yes
Why 3Com Service and Support:
Experienced Uninterrupted global support of LAN and WAN products for over two decades
Reliable Regional field support directly linked to expert headquarters engineering resources
Expert Support engineers with end-to-end system experience in a multi-vendor environment
Customer Focused Mature escalation processes with dedicated engineers and direct link to product engineering
Comprehensive Extensive laboratories with a cross section of applications, equipment and technologies for testing
configurations and solutions
FACT
3Com’s ongoing commitment to global 24x7 service excellence is reflected in its
expanding support infrastructure and seasoned, professional service engineers who
are adept at integrating security, voice and data across multivendor networks.
3
COM
®
E
NTERPRISE BUSINESS PRODUCTS
25
25
HOUSE EAR
INSTITUTE
Case Study
L
ocation: Los Angeles, CA, USA
FOUNDED: 1936
NETWORK NODES: 180,9000
INDUSTRY: HEALTHCARE
APPLICATIONS: MEDICAL
M
ANAGER RECORD KEEPING,
F
UND ACCOUNT- ING FOR
N
AVISION, MS OFFICE SUITE,
BLACKBAUD RAISER’S EDGE
CONTACT MANAGEMENT, ADP
PAYROLL
THE CHALLENGE
Few enterprises understand the importance of communications like House Ear Institute (HEI), an internationally
recognized non-profit research organization based in Los Angeles. Known for its contributions to auditory science,
HEI’s 180 employees require a fast, reliable communications infrastructure to collaborate on their exploration of
hearing loss, ear disease and the complex relationship between the ear and brain. They also need effective commu-
nications technologies to care for thousands of patients per year that receive treatment at HEI’s five affiliated House
Ear Clinics throughout southern California and a children’s clinic at its Los Angeles site.
However, until recently HEI’s 10/100 Ethernet headquarters network lacked the speed researchers needed to trans-
fer files between offices and other research centers, resulting in bottle-necks that hampered productivity. “It took
too long to send files of up to one gigabyte generated by our Siemens electron microscope, presentations and audio
files between our departments,” said Alex Hammerschmidt, House Ear Institute’s IT coordinator . “Often, our staff
would be forced to wait in front of their PCs rather than working on important research.”
In addition, the voicemail system integrated with the institute’s legacy Nortel Meridian PBX system could not sup-
port increasing call volumes at the institute and clinics. As a result, patients attempting to reach their doctors often
did not have a way to leave messages regarding appointments, treatments and test results. Moreover, the phone sys-
tem could not support HEI’s 2006 headquarters expansion into a new wing, which required it to add 125 phones.
Initially, HEI considered upgrading its existing PBX system, but the option was cost-prohibitive, said
Hammerschmidt. A more practical and econimcal approach involved adding a next-generation IP telephone system.
However, the institute’s legacy routers and switches from Cisco Systems could not support converged voice and
data services. Instead, HEI decided to implement an entirely new enterprise network solution that would enable it
to rapidly transfer large medical files, support government regulations like the Health Information Portability and
Accountability Act (HIPAA)—requiring secure transmission of electronic files and applications— and provide the
basis for advanced IP-based and wireless communications. The new network also would permit HEI to increase pro-
ductivity, accelerate research efforts and improve service for patients.
THE SOLUTION
HEI evaluated product offerings—including the expertise to manage its entire implementation, from deployment to
training—from numerous vendors, eventually narrowing the field to 3Com, Cisco and Nortel. “We compared cost and
performance on a system-by-system basis,” recalled Martin Maren, House Ear Institute’s chief financial officer. “3Com
not only offered us a superior secure, converged enterprise solution at the most affordable price, their Global Services
organization gave us a methodical approach that freed us to focus on our business, ensured a smooth transition to the
new network and, ultimately, distinguished them from their competitors.”
“3Com also provided another crucial advantage,” added Maren. “Their management and sales staff were genuinely
interested in our mission. Several high-level 3Com sales staff and executives, including 3Com president and CEO
Bruce Claflin, met with us at our site. In that respect, 3Com was far above all the other vendors.”
In November 2005, 3Com Global Services advisors began a five-phased implementation process that included con-
figuration, testing and training on all equipment deployed at HEI’s headquarters and remote sites. Global Services’
careful management, which included parallel network testing, enabled HEI to cut-over to the new infrastructure in
a single weekend without any disruption to most users. 3Com also managed relationships with the institute’s con-
tractors and suppliers, including the phone company.
At the core of HEI’s new enterprise infrastructure is a modular 10-Gigabit-ready 3Com Switch 8807 solution, which
extends Gigabit links to 40 3Com Switch 5500G-EI 48-port platforms in wiring closets throughout the headquarters and
remote sites and also connects to HEI’s 20-device server farm. With newly run Cat 5e cabling to all offices, HEI is now
poised to have full Gigabit speed all the way to the desktop. In addition to high performance Gigabit connectivity, the
Switch 8807 provides advanced Quality of Service (QoS) and traffic management capabilities which enable HEI to han-
dle its demanding data applications and to deliver latency-free voice over IP (VoIP) communications to its staff. The core
switch also delivers advanced security features, including 802.1X Network Login and Access Control Lists (ACLs),
“3Com not only offered
us a superior secure,
converged enterprise
solution at the most
affordable price,
their Global Services
organization gave us a
methodical approach
that freed us to focus
on our
business, ensure
d a
smooth transition to
the new network and,
ultimately, distin-
guished them from
competitors.”
Martin Maren
Chief Financial Officer
House Ear Institute
“The 3Com
solution gives us the
advanced tools we
need in our
continuing mission to
discover medical
breakthroughs...”
Martin Maren
Chief Financial Officer
House Ear Institute
ensuring that only authorized users access local area network (LAN) resources. The stackable, Layer 2, 3, and 4 Switch
5500G-EIs extend enterprise-class performance to the network edge and HEI’s clinics. Like the Switch 8807 solution,
they prioritize traffic for IP telephony and other time-sensitive applications and offer 10-Gigabit connectivity.
HEI installed 3Com Router 5642s at its headquarters and remote sites for high-performance wide area network
(WAN) routing, QoS, and enterprise-wide perimeter security. The router extends IP voice services and corporate
applications to HEI’s five remote sites, providing each with Internet access via Switch 5500G-EI 24-port platforms
at each site. Advanced security and control features, including a built-in stateful firewall and virtual private network
(VPN) with L2TP, GRE, IPSec capabilities, help protect sensitive client and company data.
To obtain pervasive network security, the institute implemented the TippingPoint Intrusion Prevention System (IPS).
The solution proactively protects the converged network and applications from internal and external cyber attacks,
and prevents non-mission critical applications from degrading resources and important business applications. In addi-
tion to protecting against traditional data threats, the TippingPoint IPS also offers protection against VoIP-specific
vulnerabilities and Denial of Service attacks that are extremely detrimental to VoIP networks. The TippingPoint
Digital Vaccine
®
service ensures the system is constantly updated to guard against the latest threats, often protecting
HEI’s network in advance of attacks. The TippingPoint Security Management System (SMS) provides enterprise-class
administration, configuration, monitoring and reporting for multiple TippingPoint IPS devices.
“Our TippingPoint solution makes our life a lot easier,” said Maren. “We had an immediate, noticeable reduction in
phishing emails. For example, before, I typically received 15 phishing emails per day. Now I get only one or two.
Extend that across our company, and you can see the high value the TippingPoint IPS provides.”
To provide secure, converged networking, HEI installed the 3Com VCX IP Telephony Solution. Based on the Session
Initiation Protocol (SIP) standard, the scalable solution supports up to 50,000 users and powers the modular 3Com
Convergence Applications Suite. Presently, the institute is using the IP Messaging, Presence and Convergence
Center Client Modules of the Convergence Applications Suite, giving its clinicians and researchers advanced control
over telephony and messaging services. Integrated unified messaging enables staff members to retrieve and send
email, voice mail and faxes from their offices or remotely from a single inbox—a particularly valuable benefit for
traveling researchers. HEI also deployed the 3Com VCX V7122 and 7111 VoIP gateways, and 500 3Com IP phones,
including 3Com 3101 Basic Phones with Speaker and 3102 Business Phones. The gateways enable seamless voice
calling between traditional and IP networks and allow companies to reduce phone costs using least-cost routing to
minimize long distance charges and route calls via the most cost-effective gateway.
Ideal for medium to large enterprises, the gateways facilitate deployment of 3Com Convergence Applications Suite
modules, including enhanced applications such as IP conferencing and unified messaging. They support up to 480
simultaneous voice calls, one to 16 T1 or E1 spans, and a variety of protocols, including SIP and various PRI and
Channel Associated Signaling standards.
To further enhance its communications services, HEI extended wireless connectivity throughout the headquarters
facility by installing two 3Com Wireless LAN Controller WX4400s, as well as 64 3Com Wireless LAN Managed
Access Point 2750s in various meeting and conference rooms. The wireless solution provides researchers and doctors
with fast access to data applications from virtually anyplace in the institute via “thin” client-enabled laptops.
For flexible network management, House Ear Institute IT staff use the 3Com Enterprise Management Suite (EMS), a
Network Change and Configuration (NCC) platform that provides extensive capabilities for managing large, hetero-
geneous networks consisting of LANs, WANs, wireless LANs (WLANs), and converged voice/data/video infrastruc-
tures. EMS enables IT staff to graphically map, configure and troubleshoot devices quickly and easily with an easy-
to-use web-based interface.
THE BENEFITS
With its 3Com secure converged network, House Ear Institute is accelerating its research collaborations and respon-
siveness to patients. Added security eases compliance with HIPAA and other government privacy mandates. “The
network is much faster and secure, and our voice quality and feature set have greatly improved our communica-
tions,” said Hammerschmidt.
Moreover, web-based management tools reduce administration complexities. “Before you literally had to go down
into the basement and make changes from a DOS prompt, which was difficult and time consuming. Now all moves,
adds and changes can be made quickly and easily from the web. It literally takes 10 seconds,” said Hammerschmidt.
Most importantly, said Maren, “the 3Com solution gives us the advanced tools we need in our continuing mission to
discover medical breakthroughs and improve the quality of life for the hearing impaired.”
24
› 3Com Switch 8800 Family
› 3Com Switch 5500G-EI Family
› 3Com Router 5000 Family
› 3Com VCX IP Telephony
Solution
› 3Com IP Phones
› 3Com Wireless LAN
Controller WX4400
› 3Com Wireless LAN Managed
Access Point 2750
› TippingPoint Intrusion
Prevention System
› 3Com Enterprise Management
Suite
› 3Com Global Services
3COM SOLUTION
COMPONENTS
3
COM
®
S
ECURE CONVERGED NETWORKS FOR ENTERPRISES
Visit www.3com.com for more information about 3Com secure converged network solutions.
3Com Corporation, Corporate Headquarters, 350 Campus Drive, Marlborough, MA 01752-3064
3Com is publicly traded on NASDAQ under the symbol COMS.
Copyright © 2008 3Com Corporation. All rights reserved. 3Com, the 3Com logo, Digital Vaccine, IntelliJack, NBX, OfficeConnect, XJACK, and XRN are registered
trademarks,TippingPoint and VCX are trademarks, and Guardian and Express are service marks, of 3Com Corporation or one of its subsidiaries. All other company
and product names may be trademarks of their respective companies. While every effort is made to ensure the information given is accurate, 3Com does not accept
liability for any errors or mistakes which may arise. All specifications are subject to change without notice. 101151-028 04/08
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