connexx Basic Charging Station User guide

Basic Charging Station

User Guide

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Content

Before you art 4

Components 6

Preparing the charger 7

Charging 9

Correct position of the hearing inruments 12

Charging atus 13

Charging tips 16

Further information 23

Maintenance and care 23

Troubleshooting 24

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Important safety information 27

Personal safety 27

Product safety 30

Important information 33

Explanation of symbols 33

Operating, transport, and orage conditions 35

Technical data of the power supply 36

Disposal information 36

Conformance information 37

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Before you art

This device is intended to charge our specic hearing

inruments with built‑in power cells (lithium‑ion

rechargeable batteries). Your Hearing Care Professional will

advise you on the compatible models.

The charger is only intended for indoor use. Observe

and follow the operating conditions in section

"Operating, transport, and orage conditions".

The charger is not intended as a means of orage for

transportation of hearing inruments.

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CAUTION

Read this user guide thoroughly and completely and

follow the safety information in this document to avoid

damage or injury.

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Components

➊Status LEDs

➋Charging slots

➌Power plug

➍USB power cable

➎USB port for power supply

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Preparing the charger

NOTICE

Use of incompatible parts poses a risk of malfunction.

XUse only the power supply and country specic

adapter that is provided with the charger.

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Connecting the USB power cable

XConnect the micro‑USB side of the USB power cable to

the charger ➊.

XConnect the other side of the USB power cable to the

power plug ➋.

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Charging

WARNING

Risk of electric shock!

XConnect the charger only with a 5V DC USB power

supply which complies with IEC 60950‑1 and/or

IEC62368‑1.

NOTICE

Please make sure that the power plug is easily

accessible to remove it from power supply if

necessary.

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XConnect the charger to the power supply.

One green LED for each charging slot

indicates the charger has power and is ready

for use.

XPut the hearing

inruments in the

charging slots as shown

in the picture. You can

charge both hearing

inruments at the same

time.

XThe hearing inruments are automatically turned o and

art charging. The charging atus is indicated, see table

"Charging atus" on the next pages.

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X

When you want to use your hearing inruments, take

them out of the charger. They will automatically turn on.

XYou can leave the charger plugged in or remove it from

the power supply.

X

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Correct position of the hearing inruments

■ The left and right hearing inruments can be inserted

into either charging slot. The slots are not side specic.

■ The hearing inruments lie loosely in the charging slots.

■ The ear pieces of the hearing inruments should always

point towards the atus LEDs.

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■ Make sure the bottom part of the hearing inruments are

placed well into the charging slots.

Charging atus

LED Status description

No LED:

Charger is not connected to power supply.

Single green LED:

Charger is connected to a power supply and

ready to charge. No hearing inrument is

inserted in the respective charging slot or the

hearing inrument is not inserted correctly.

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LED Status description

Flashing green LED:

Charging atus of the hearing inrument is read

out before charging arts.

Single orange LED:

Charging atus 0 to 33 %

Two orange LEDs:

Charging atus 34 to 66 %

Three orange LEDs:

Charging atus 67 to 99 %

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LED Status description

Three green LEDs:

Hearing inrument is fully charged.

Three ashing orange LEDs: Cooling phase

Charging is resumed after 5 minutes.

Flashing/Steady red LEDs: Error

Read more in section "Troubleshooting".

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Charging tips

You may have some queions on how to be charge your

hearing inruments. Read the queions and answers

below. If you have more queions, your Hearing Care

Professional will help you.

"How often do I need to charge the hearing

inruments?

We recommend charging the hearing inruments daily,

even if the power cell is not empty. Charge them overnight

so you can be sure to art your day with fully‑charged

hearing inruments.

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"How long does charging take?

A full charging cycle takes approximately 4 to 5 hours.

After 30 minutes, it is possible to use your hearing

inruments for up to 7 hours.

Charging times may vary due to the use of the hearing

inruments and the age of the power cell.

"

Can I leave the hearing inruments in the charger?

Even when fully charged, you can leave the hearing

inruments in the charger. They automatically op charging

when they are fully charged.

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"What happens if I forgot to charge?

Your hearing inruments will automatically switch‑o when

the power cell is empty. Charge the hearing inruments as

soon as possible.

Hearing inruments which have not been charged for over

6 months may be damaged due to an unrecoverable deep‑

discharge of the power cell. Deep‑discharged power cells

cannot be charged anymore and have to be replaced.

"What if I intend not to use the hearing inruments

for several days or longer?

■ Short‑term orage (up to several days): Turn o your

hearing inruments via the push button or place them in

the powered charger.

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The charger mu be connected to the power supply.

If the charger is not connected to power supply and

you place your hearing inruments in the charger, the

hearing inruments are not turned o.

Note that when you turn o the hearing inruments

via a remote control or smartphone app, the hearing

inruments are not turned o completely. They are in

andby‑mode and ill draw some power.

Your charger dries the hearing inruments while

charging. You can also use conventional products to dry

your inruments.

■ Long‑term orage (weeks, months, ...): Fir, fully

charge your hearing inruments. Turn them o via the

push button before oring them. We recommend to use

drying products while oring the hearing inruments.

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At 6 month intervals you will have to charge the hearing

inruments to avoid an unrecoverable deep‑discharge

of the power cell. Deep‑discharged power cells cannot

be charged anymore and they have to be replaced. We

recommend recharging more frequently than 6 months

intervals.

Observe the orage conditions in hearing inruments'

user guide.

Ask your Hearing Care Professional for recommended

drying products.

"What should I pay attention to when charging?

The hearing inruments and charger mu be clean

and dry. Observe the operation conditions in section

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