Dell EMC Precision 3550 Owner's manual

Precision 3550
Dell EMC
Brand
Dell EMC
Model
Precision 3550
Category
Notebooks
Type
Owner's manual
Precision 3550
Setup and specifications guide
Regulatory Model: P80F
Regulatory Type: P80F002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
Rev. A00
1 Set up your computer................................................................................................................... 5
2 Create a USB recovery drive for Windows.......................................................................................7
3 Chassis overview..........................................................................................................................8
Display view............................................................................................................................................................................ 8
Left view.................................................................................................................................................................................9
Right view...............................................................................................................................................................................9
Palmrest view....................................................................................................................................................................... 10
Bottom view.......................................................................................................................................................................... 11
Keyboard shortcuts.............................................................................................................................................................. 11
4 Technical specifications.............................................................................................................. 13
Processors.............................................................................................................................................................................13
Chipset...................................................................................................................................................................................13
Operating system................................................................................................................................................................. 13
Memory................................................................................................................................................................................. 14
Storage.................................................................................................................................................................................. 14
Ports and connectors.......................................................................................................................................................... 14
Audio...................................................................................................................................................................................... 15
Video...................................................................................................................................................................................... 15
Camera.................................................................................................................................................................................. 16
Communications...................................................................................................................................................................16
Media-card reader................................................................................................................................................................17
Power adapter...................................................................................................................................................................... 17
Battery................................................................................................................................................................................... 17
Display....................................................................................................................................................................................19
Keyboard...............................................................................................................................................................................20
Keyboard shortcuts.......................................................................................................................................................20
Fingerprint reader on Power Button..................................................................................................................................21
Fingerprint reader.................................................................................................................................................................21
Dimensions and weight........................................................................................................................................................21
Security..................................................................................................................................................................................21
Security Software................................................................................................................................................................22
System board connectors.................................................................................................................................................. 22
Touchpad..............................................................................................................................................................................22
Sensor and control specifications......................................................................................................................................23
Security options—Contacted smartcard reader.............................................................................................................24
Security options—Contactless smartcard reader.......................................................................................................... 24
Computer environment.......................................................................................................................................................26
5 Software................................................................................................................................... 27
Downloading Windows drivers...........................................................................................................................................27
Contents
Contents 3
6 System setup.............................................................................................................................28
Boot menu............................................................................................................................................................................ 28
Navigation keys....................................................................................................................................................................28
Boot Sequence.................................................................................................................................................................... 29
System setup options......................................................................................................................................................... 29
General options.............................................................................................................................................................. 29
System information....................................................................................................................................................... 30
Video................................................................................................................................................................................ 31
Security........................................................................................................................................................................... 32
Secure boot.................................................................................................................................................................... 33
Intel Software Guard Extensions.................................................................................................................................33
Performance...................................................................................................................................................................34
Power management...................................................................................................................................................... 34
POST behavior...............................................................................................................................................................35
Manageability................................................................................................................................................................. 36
Virtualization support.................................................................................................................................................... 36
Wireless........................................................................................................................................................................... 37
Maintenance screen...................................................................................................................................................... 37
System logs.................................................................................................................................................................... 37
Updating the BIOS in Windows ........................................................................................................................................ 37
Updating BIOS on systems with BitLocker enabled..................................................................................................38
Updating your system BIOS using a USB flash drive................................................................................................38
System and setup password..............................................................................................................................................39
Assigning a system setup password........................................................................................................................... 39
Deleting or changing an existing system setup password........................................................................................40
7 Getting help............................................................................................................................... 41
Contacting Dell..................................................................................................................................................................... 41
4
Contents
Set up your computer
Steps
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode.
2. Finish Windows system setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
• Connect to a network for Windows updates.
NOTE:
If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
• If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
• On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell apps Details
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
Proactively checks the health of your computer’s hardware and
software.
1
Set up your computer 5
Dell apps Details
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.
Dell Update
Updates your computer with critical fixes and important device
drivers as they become available.
Dell Digital Delivery
Download software applications including software that is
purchased but not preinstalled on your computer.
4. Create recovery drive for Windows.
NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
6 Set up your computer
Create a USB recovery drive for Windows
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum
capacity of 16 GB is required to create the recovery drive.
Prerequisites
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site
for latest instructions.
Steps
1. Connect the USB flash drive to your computer.
2. In Windows search, type Recovery.
3. In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4. Click Yes to continue.
The Recovery Drive window is displayed.
5. Select Back up system files to the recovery drive and click Next.
6. Select the USB flash drive and click Next.
A message appears, indicating that all data in the USB flash drive will be deleted.
7. Click Create.
8. Click Finish.
For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's
Service Manual at www.dell.com/support/manuals.
2
Create a USB recovery drive for Windows 7
Chassis overview
Topics:
• Display view
• Left view
• Right view
• Palmrest view
• Bottom view
• Keyboard shortcuts
Display view
1. Microphone 2. Camera shutter
3. IR camera (Optional) 4. Camera
5. Camera status light 6. Microphone
7. LCD panel 8. LED activity light
3
8 Chassis overview
Left view
1. Power connector port 2. USB Type-C 3.2 Gen 2 port with DisplayPort 1.2 port/Power
Delivery/Thunderbolt (Optional)
3. USB 3.2 Gen 1 4. Fan vents
5. Smart card reader (optional)
Right view
1.
microSD card reader 2. Headset/Microphone port
3. USB 3.2 Gen 1 port 4. USB 3.2 Gen 1 port with PowerShare
5. HDMI port 6. Network port
7. Wedge-shaped lock slot
Chassis overview 9
Palmrest view
1. Power button with optional fingerprint reader (FPR) 2. Keyboard
3. NFC/Contactless smart card reader (Optional) 4. Touchpad
5. Pointstick
10 Chassis overview
Bottom view
1. Fan vents
2. Service tag label
3. Speakers
Keyboard shortcuts
NOTE:
Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for
shortcuts remain the same across all language configurations.
Table 2. List of keyboard shortcuts
Keys Primary behavior Secondary behavior (Fn + Key)
Fn + Esc Escape
Toggle Fn-key lock
Fn + F1
Mute audio
F1 behavior
Fn + F2
Decrease volume
F2 behavior
Fn + F3
Increase volume
F3 behavior
Fn + F4
Mute microphone
F4 behavior
Fn + F5
Turn on/off keyboard
backlight
F5 behavior
Chassis overview 11
Keys Primary behavior Secondary behavior (Fn + Key)
Fn + F6
Decrease brightness
F6 behavior
Fn + F7
Increase brightness
F7 behavior
Fn + F8
Switch to external
display
F8 behavior
Fn + F10
Print screen
F10 behavior
Fn + F11
Home
F11 behavior
Fn + 12
End
F12 behavior
Fn + Ctrl
Open application menu
--
12 Chassis overview
Technical specifications
Processors
Table 3. Processors
Description Values
Processors
10th Generation
Intel Core i5-10210U
10th Generation
Intel Core i5-10310U
10th Generation
Intel Core i7-10510U
10th Generation
Intel Core i7-10610U
10th Generation Intel
Core i7-10810U
Wattage
15 W 15 W 15 W 15 W 15 W
Core count
4 4 4 4 6
Thread count
8 8 8 8 12
Speed
1.6 GHz to 4.2 GHz 1.7 GHz to 4.4 GHz 1.8 GHz to 4.9 GHz 1.8 GHz to 4.9 GHz 1.1 GHz to 4.9 GHz
Cache
6 MB 6 MB 8 MB 8 MB 12 MB
Integrated graphics
Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics
Chipset
Table 4. Chipset
Description Values
Chipset
Intel
Processor
10th Generation Intel Core i5/i7
DRAM bus width
Two channels, 64-bit
Flash EPROM
• 32 MB for vPRO configuration
• 24 MB for Non-vPRO configuration
PCIe bus
Up to Gen 3.0
Operating system
• Windows 10 Home (64-bit)
• Windows 10 Professional (64-bit)
• Ubuntu 18.04 LTS (64-bit)
• NeoKylin 7.0
4
Technical specifications 13
Memory
Table 5. Memory specifications
Description Values
Slots
Two-SODIMM slots
Type
Dual-channel DDR4
Speed
2667 MHz
Maximum memory
32 GB
Minimum memory
4 GB
Configurations supported
• 4 GB DDR4 at 2667 MHz (1 x 4 GB)
• 8 GB DDR4 at 2667 MHz (2 x 4 GB)
• 8 GB DDR4 at 2667 MHz (1 x 8 GB)
• 16 GB DDR4 at 2667 MHz (2 x 8 GB)
• 16 GB DDR4 at 2667 MHz (1 x 16 GB)
• 32 GB DDR4 at 2667 MHz (2 x 16 GB)
Storage
Your computer supports one of the following configurations:
• One 2.5-inch hard drive
• One M.2 2230/2280 solid state drive
The primary drive of your computer varies with the storage configuration. For computers:
• with a M.2 drive, the M.2 drive is the primary drive
• without a M.2 drive, the 2.5-inch hard drive is the primary drive
Table 6. Storage specifications
Form factor Interface type Capacity
One 2.5-inch hard disk drive SATA AHCI, up to 6 Gbps 2 TB
One M.2 2230/2280 solid state drive PCIe Gen3.0x4 NVMe, up to 32 Gbps 2 TB
Ports and connectors
Table 7. External ports and connectors
Description Values
External:
Network
One RJ-45 port
USB
• Two USB 3.2 Gen 1 (Type-A) port
• One USB 3.2 Gen 1 (Type-A) port with PowerShare
• One USB 3.2 Gen 2 (Type-C) port with DisplayPort/
Thunderbolt (Optional)
Audio
One Universal Audio Jack
Video
• One HDMI 1.4b port
• One DisplayPort 1.2 over USB Type-C
14 Technical specifications
Description Values
Power adapter port
• One 7.4 mm Power connector port
• One PD 3.0 port over USB Type-C
Security
Wedge-shaped lock slot
Card slot
SD card slot
Table 8. Internal ports and connectors
Description Values
Internal:
One M.2 Key-M (2280 or 2230) for solid-state drive
One M.2 2230 Key-E for WLAN
• One M.2 2230 slot for solid-state drive 128 GB/256 GB/512
GB
• One M.2 2280 slot for solid-state drive 256 GB/512 Gb/1 TB/2
TB
• One M.2 2280 slot for Self-Encrypting solid-state drive 256
GB/512 GB
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
SLN301626.
Audio
Table 9. Audio specifications
Description Values
Controller
ALC3204
Stereo conversion
Supported
Internal interface
High-definition audio
External interface
Universal audio jack
Speakers
2
Speaker Output Average
2 W
Speaker Output Peak
2.5 W
Video
Table 10. Discrete graphics specifications
Discrete graphics
Controller External display support Memory size Memory type
NVIDIA Quadro P520 NA 2 GB GDDR5
Technical specifications 15
Table 11. Integrated graphics specifications
Integrated graphics
Controller External display support Memory size Processor
Intel UHD Graphics HDMI 1.4b port/ USB Type-C with DisplayPort
1.2 port
Shared system memory 10th Generation Intel
core i5/i7
Camera
Table 12. Camera specifications
Description Values
Number of cameras
One
Type
• RGB HD camera
• Hello IR Webcam
Location
Front camera
Sensor type
CMOS sensor technology
Resolution:
Still image
8 megapixel
Video
1280 x 720 (VGA/HD) at 30 fps
Diagonal viewing angle
78.6 degrees
Communications
Ethernet
Table 13. Ethernet specifications
Description Values
Model number
Intel 1219-V/Intel 1219-LM Gigabit Ethernet controller
Transfer rate
10/100/1000 Mbps
Wireless module
Table 14. Wireless module specifications
Description Values
Model number
Qualcomm QCA61x4A (DW1820) Intel AX201
Transfer rate
Up to 867 Mbps Up to 2400 Mbps
Frequency bands supported
2.4 GHz/5 GHz 2.4 GHz/5 GHz
Wireless standards
• WiFi 802.11a/b/g
• Wi-Fi 4 (WiFi 802.11n)
• Wi-Fi 5 (WiFi 802.11ac)
• WiFi 802.11a/b/g
• Wi-Fi 4 (WiFi 802.11n)
• Wi-Fi 5 (WiFi 802.11ac)
16 Technical specifications
Description Values
• Wi-Fi 6 (WiFi 802.11ax)
Encryption
• 64-bit/128-bit WEP
• AES-CCMP
• TKIP
• 64-bit/128-bit WEP
• AES-CCMP
• TKIP
Bluetooth
Bluetooth 5.0 Bluetooth 5.1
Media-card reader
Table 15. Media-card reader specifications
Description Values
Type
Micro SD-card slot
Cards supported
• Micro Secure Digital (mSD)
• Micro Secure Digital High Capacity (mSDHC)
• Micro Secure Digital Extended Capacity (mSDXC)
Power adapter
Table 16. Power adapter specifications
Description Values
Type
65 W 90 W 65 W Type-C 90 W Type-C
Diameter (connector)
22 x 66 x 106 mm 22 x 66 x 130 mm 48.26 x 129.54 x 215.9
mm
43.18 x 177.8 x 215.9 mm
Weight
0.23 kg (0.51 lb) 0.32 kg (0.70 lb) 0.23 kg (0.51 lb) 0.32 kg (0.70 lb)
Input voltage
100 VAC x 240 VAC 100 VAC x 240 VAC 100 VAC x 240 VAC 100 VAC x 240 VAC
Input frequency
50 Hz x 60 Hz 50 Hz x 60 Hz 50 Hz x 60 Hz 50 Hz x 60 Hz
Input current (maximum)
1.50 A 1.60 A 1.70 A 1.70 A
Output current (continuous)
3.34 A 4.62 A 4.62 A 4.62 A
Rated output voltage
19.50 VDC 19.50 VDC 19.50 VDC 19.50 VDC
Temperature range:
Operating
0°C to 40°C (32°F to
104°F)
0°C to 40°C (32°F to
104°F)
0°C to 40°C (32°F to
104°F)
0°C to 40°C (32°F to
104°F)
Storage
-40°C to 70°C (-40°F to
158°F)
-40°C to 70°C (-40°F
to 158°F)
-40°C to 70°C (-40°F
to 158°F)
-40°C to 70°C (-40°F
to 158°F)
Battery
Table 17. Battery specifications
Description Values
Type
42 WHr 51 Whr 68 Whr 68 WHr LCL
Technical specifications 17
Description Values
Voltage
11.40 VDC 11.40 VDC 15.20 VDC 15.20 VDC
Weight (maximum)
0.20 kg (0.44 lb) 0.25 kg (0.55 lb) 0.34 kg (0.75 lb) 0.34 kg (0.75 lb)
Dimensions:
Height
95.90 mm (3.78 in.) 95.90 mm (3.78 in.) 95.90 mm (3.78 in.) 95.90 mm (3.78
in.)
Width
181 mm (7.13 in.) 181 mm (7.13 in.) 233 mm (9.17 in.) 233 mm (9.17 in.)
Depth
7.05 mm (0.28 in.) 7.05 mm (0.28 in.) 7.05 mm (0.28 in.) 7.05 mm (0.28
in.)
Temperature range:
Operating
0°C to 50°C (32°F to
122°F)
0°C to 50°C (32°F to
122°F)
0°C to 50°C (32°F to
122°F)
0°C to 50°C
(32°F to 122°F)
Storage
-20°C to 60°C (-4°F to
140°F)
-20°C to 60°C (-4°F to
140°F)
-20°C to 60°C (-4°F to
140°F)
-20°C to 60°C
(-4°F to 140°F)
Operating time Varies depending on
operating conditions and
can significantly reduce
under certain power-
intensive conditions.
Varies depending on
operating conditions and
can significantly reduce
under certain power-
intensive conditions.
Varies depending on
operating conditions and
can significantly reduce
under certain power-
intensive conditions.
Varies depending
on operating
conditions and
can significantly
reduce under
certain power-
intensive
conditions.
Charging time
(approximate)
4Hrs hours (when the
computer is off)
NOTE: Control the
charging time,
duration, start and
end time, and so on
using the Dell Power
Manager application.
For more information
on the Dell Power
Manager see,
Me and
My Dell
on
www.dell.com/
4Hrs hours (when the
computer is off)
NOTE: Control the
charging time,
duration, start and
end time, and so on
using the Dell Power
Manager application.
For more information
on the Dell Power
Manager see,
Me and
My Dell
on
www.dell.com/
4 Hrs hours (when the
computer is off)
NOTE: Control the
charging time,
duration, start and
end time, and so on
using the Dell Power
Manager application.
For more information
on the Dell Power
Manager see,
Me and
My Dell
on
www.dell.com/
4 Hrs hours
(when the
computer is off)
NOTE:
Control the
charging
time,
duration,
start and
end time,
and so on
using the
Dell Power
Manager
application.
For more
information
on the Dell
Power
Manager
see,
Me and
My Dell
on
www.dell.co
m/
Life span (approximate) 300 discharge/charge
cycles
300 discharge/charge
cycles
300 discharge/charge
cycles
1000 discharge/
charge cycles
Coin-cell battery
CR2032 CR2032 CR2032 CR2032
18 Technical specifications
Description Values
Operating time Varies depending on
operating conditions and
can significantly reduce
under certain power-
intensive conditions.
Varies depending on
operating conditions and
can significantly reduce
under certain power-
intensive conditions.
Varies depending on
operating conditions and
can significantly reduce
under certain power-
intensive conditions.
Varies depending
on operating
conditions and
can significantly
reduce under
certain power-
intensive
conditions.
Display
Table 18. Display specifications
Description Values
Type
High Definition (HD) Full High Definition (FHD) Full High Definition (FHD) Full high Definition
(FHD)
Panel technology
Wide Viewing Angle (WVA) Wide Viewing Angle
(WVA)
Wide Viewing Angle
(WVA)
Wide Viewing Angle
(WVA)
Luminance (typical)
220 nits 220 nits 220 nits 300 nits
Dimensions (Active
Area):
Height
193.60 mm (7.62 in.) 193.60 mm (7.62 in.) 193.60 mm (7.62 in.) 193.60 mm (7.62 in.)
Width
344.20 mm (13.55 in.) 344.20 mm (13.55 in.) 344.20 mm (13.55 in.) 344.20 mm (13.55 in.)
Diagonal
394.91 mm (15.55 in.) 394.91 mm (15.55 in.) 394.91 mm (15.55 in.) 394.91 mm (15.55 in.)
Native Resolution
1366x768 1920 x 1080 1920 x 1080 1920 x 1080
Megapixels
1049088 2073600 2073600 2073600
Pixels per Inch (PPI)
100 141 141 141
Contrast Ratio (min)
500:1 700:1 700:1 700:1
Response Time (max)
25 ms 25 ms 35 ms 35 ms
Refresh Rate
60 Hz 60 Hz 60 Hz 60 Hz
Horizontal View Angle
40/40 +/- degrees 80/80 +/- degrees 80/80 +/- degrees 80/80 +/- degrees
Vertical View Angle
10(U)/30(D) +/- degrees 80(U)/80(D) +/- degrees 80(U)/80(D) +/- degrees 80(U)/80(D) +/-
degrees
Pixel Pitch
0.252X0.252 mm 0.179X0.179 mm 0.179X0.179 mm 0.179X0.179 mm
Power Consumption
(maximum)
4.20 W 4.2 W 4.2 W 4.6 W
Anti-glare vs glossy
finish
Anti-glare Anti-glare Anti-glare Anti-glare
Touch options
No No Yes No
Technical specifications 19
Keyboard
Table 19. Keyboard specifications
Feature Specifications
Number of keys • 81 (U.S. and Canada)
• 82 (UK/Brazil)
• 85 (Japan)
• 102 (U.S. and Canada)
• 103 (UK)
• 106 (Japan)
Size Full sized
• X= 18.05 mm (0.7 in.) key pitch
• Y= 18.05 mm (0.71 in.) key pitch
• X= 19.05 mm (0.75 in.) key pitch
• Y= 19.05 mm (0.75 in.) key pitch
• X= 18.6 mm (0.73 in.) key pitch
• Y= 19.05 mm (0.75 in.) key pitch
Backlit keyboard Optional (backlit and Non-backlit)
Layout QWERTY
Keyboard shortcuts
NOTE:
Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for
shortcuts remain the same across all language configurations.
Table 20. List of keyboard shortcuts
Keys Primary behavior Secondary behavior (Fn + Key)
Fn + Esc Escape
Toggle Fn-key lock
Fn + F1
Mute audio
F1 behavior
Fn + F2
Decrease volume
F2 behavior
Fn + F3
Increase volume
F3 behavior
Fn + F4
Mute microphone
F4 behavior
Fn + F5
Turn on/off keyboard
backlight
F5 behavior
Fn + F6
Decrease brightness
F6 behavior
Fn + F7
Increase brightness
F7 behavior
Fn + F8
Switch to external
display
F8 behavior
Fn + F10
Print screen
F10 behavior
Fn + F11
Home
F11 behavior
Fn + 12
End
F12 behavior
20 Technical specifications
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Dell EMC Precision 3550 Owner's manual

Precision 3550
Dell EMC
Brand
Dell EMC
Model
Precision 3550
Category
Notebooks
Type
Owner's manual
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