Simer 3075SS Owner's manual

Installation/Operation/Parts

For further operating, installation,

or maintenance assistance:

Call 1-800-468-7867

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Installation/Fonctionnement/Pièces

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Instalación/Operación/Piezas

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OWNER’S MANUAL

Automatic Booster Pump

NOTICE D’UTILISATION

Pompe de surpression à

fonctionnement automatique

MANUAL DEL USUARIO

Bomba automática de refuerzo

293 Wright Street, Delavan, WI 53115

Phone: 1-800-468-7867

Fax: 1-800-390-5351

Web Site: simerpump.com

3075SS

Safety 2

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Important Safety Instructions

SAVE THESE INSTRUCTIONS - This manual contains

important instructions that should be followed during

installation, operation, and maintenance of the product.

Save this manual for future reference.

This is the safety alert symbol. When you see this

symbol on your pump or in this manual, look for one of

the following signal words and be alert to the potential

for personal injury!

indicates a hazard which, if not avoided, will

result in death or serious injury.

indicates a hazard which, if not avoided, could

result in death or serious injury.

indicates a hazard which, if not avoided, could

result in minor or moderate injury.

NOTICE

addresses practices not related to personal injury.

Keep safety labels in good condition. Replace missing or

damaged safety labels.

Make workshops childproof; use padlocks and master

switches; remove starter keys.

General Safety

1. To avoid risk of serious bodily injury and property

damage, read the safety instructions carefully before

installing this pump.

2. Follow local and/or national plumbing, building and

electrical codes when installing the pump. Use rigid

pipe when installing this pump.

3. Hazardous pressure. The pump body may

explode if used to boost pressure above 100 psi

(689 kPa). Do not use this pump with inlet pressure

greater than 50 psi (345 kPa). If not already in the

plumbing system, install a pressure relief valve in

the pump discharge line capable of passing the

full pump flow at 100 psi (689 kPa). If local code

requires installation of a pressure relief valve capable

of handling the full pump flow at a pressure less than

100 psi (689 kPa), follow the code requirements.

4. A low pressure safety cutoff switch is recommended

to shut off power to the pump in case of low

discharge pressure due to interruption of the

incoming water supply, broken pipe, etc.

5. Never run the pump dry. To do so can damage

internal parts, overheat pump (which can cause

burns to people handling or servicing pump), and

will void warranty.

6.

Risk of fire or explosion. To avoid risk

of fire and explosion, Pump Water Only with this

pump. Do not pump flammable liquids or chemicals.

Do not use the pump near gas pilot lights or where

chemical or gas fumes are present. Use of an

electric pump with liquids other than water or in

an atmosphere containing chemical or gas fumes

may ignite those liquids or gases and cause injury or

death due to an explosion and/or fire.

7. Risk of burns. If water is trapped in the

pump during operation it may turn to steam. Trapped

steam can lead to an explosion and burns. Never run

the pump with the outlet closed orobstructed.

8. Risk of burns. Do not touch an operating

motor. Modern motors can operate at high

temperatures. To avoid burns when servicing the

pump, allow it to cool for 20minutes after shut-

down before handling.

Electrical Safety

The pump is supplied with a 3-conductor grounding

type cord. Connect only to a properly grounded,

GFCI protected outlet. Do not lift the pump by the

electricalcord.

Hazardous voltage. Can shock, burn or cause

death. Ground the pump before connecting to a power

supply. Disconnect the power before working on the

pump, motor or tank.

• Thepumpandcontrollerarenon-submersible.

Keep the motor dry at all times. Do not wash the

motor. Do not immerse. Protect the motor from

wetweather.

• Ifusinganextensioncord,useonlyanapproved

indoor/outdoor, 3-wire, 14GA, grounding type cord.

Do not allow any part of the cord or the receptacle

ends to sit in water or in damp locations.

• Unplugthepumpbeforeservicing.Toavoid

fatal shock, proceed as follows if the pump

needsservicing.

• Disconnectthepowertothepumpoutletboxbefore

unplugging the pump. After the plug is pulled, let the

pump cool for 20 minutes before attempting to work

on it.

• Takeextremecarewhenchangingfuses.Toreduce

the chance of fatal electrical shock, DO NOT stand

in water or put your finger in the fuse socket.

• Groundtheelectricaloutletbox.

• PlugthepumpandthecontrollerintoaGround

Fault Circuit Interrupter (GFCI) protected grounded

outlet only.

Warranty 3

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Retain Original Receipt For Warranty Eligibility

Limited Warranty

This Limited Warranty is effective June 1, 2011 and replaces all undated warranties and warranties dated before June 1, 2011.

SIMER warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in material and

workmanship for a period of twelve (12) months from the date of the original consumer purchase. If, within twelve (12) months

from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at SIMER’s

option, subject to the terms and conditions set forth herein. Note that this limited warranty applies to manufacturing defects only

and not to ordinary wear and tear. All mechanical devices need periodic parts and service to perform well. This limited warranty

does not cover repair when normal use has exhausted the life of a part or the equipment.

The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility

is based on purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair or

replacement of original purchased product only, not replacement product (i.e. one warranty replacement allowed per purchase).

Purchaser pays all removal, installation, labor, shipping, and incidental charges.

For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact SIMER Customer Service at

1-800-468-7867.

Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet

where it was purchased or to the factory immediately after the discovery of any alleged defect. SIMER will subsequently take

corrective action as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after

the warranty expires. Warranty is not transferable and does not apply to products used in commercial/rentalapplications.

Sewage Pumps

DO NOT return a sewage pump (that has been installed) to your retail store. Contact SIMER Customer Service. Sewage pumps

that have seen service and been removed carry a contamination hazard with them.

If your sewage pump has failed:

• Wearrubbergloveswhenhandlingthepump;

• Forwarrantypurposes,returnthepump’scordtagandoriginalreceiptofpurchasetotheretailstore;

• Disposeofthepumpaccordingtolocaldisposalordinances.

Exceptions to the Twelve (12) Month Limited Warranty

Product Warranty Period

BW85P, M40P 90 days

2115, 2300, 2310, 2330, 2943, 2955, 2956, 2957, A5500 2 Years

4” Submersible Well Pumps, 2945, 2958, 2975PC, 3075SS, 3963, 3984, 3995 3 Years

Pre-Charged Pressure Tanks, 3985, 3986, 3988, 3989, 5910, 5950, 5955, 5965, 5975 5 Years

General Terms and Conditions; Limitation of Remedies

You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not

apply to the following: (1) acts of God; (2) products which, in SIMER’s sole judgement, have been subject to negligence, abuse,

accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation, maintenance or storage; (4)

atypical or unapproved application, use or service; (5)failures caused by corrosion, rust or other foreign materials in the system,

or operation at pressures in excess of recommended maximums.

This warranty sets forth SIMER’s sole obligation and purchaser’s exclusive remedy for defective products.

SIMER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES,

INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE. THE FOREGOING WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION PROVIDEDHEREIN.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an

implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights

and You may also have other rights which vary from state to state.

SIMER • 293 Wright Street • Delavan, WI U.S.A. 53115

Phone: 1-800-468-7867 • Fax: 1-800-390-5351 • Web Site: simerpump.com

General Information • Installation 4

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Use the Ace-In-The-Hole Automatic Booster Pump to

boost city water pressure. Plumbing connections are

described in this manual.

General Information

• PumponlycleanwaterwithyourAce-In-The-Hole

Automatic Booster Pump. To avoid clogging the

pump and damaging the shaft seal, do not pump

water containing solids, foreign material, sand, silt,

or abrasives.

• Ifyouareboostingthepressurefromawellpump,

be sure that the system check valves are tight. If the

system pressure drops when the well pump is not

running, the Automatic Booster Pump may start and

cycle. Excessive or rapid cycling may damage the

motor and will void the warranty.

• Donotusepipejointcompoundonpumpports;

use only PTFE tape to seal the threads. Pipe joint

compound will damage the controller materials.

NOTICE: The priming plug has an O-ring already

installed and does not require sealing.

• Tightenallthepipingjointstothepumphandtight

plus 1-1/2 turns (not more).

Overtightening may break the pump and will void

the warranty.

• Pipeandfittingstothepumpshouldbeatleast

nominal 1” diameter. Pipe or fittings less than 1” in

diameter will reduce performance and may damage

the pump through cavitation.

• Makesurethattherearenoairleaksorairpockets

in the suction pipe. An air leak in the suction pipe

may draw air in, although no water leaks out. Air

leaks and air pockets will prevent the pump from

priming properly, and can substantially reduce

itsperformance.

• Thepumpmountshouldbelevel,solid,asnearas

possible to the water source, and protected against

excess moisture and flooding.

• Usetheshortestpossiblerunforpipingandthe

smallest possible number of fittings. Long pipe runs

and numerous fittings increase friction and reduce

the flow of water.

• Supporttheweightofthepipingandpump.

• Donotallowthepump,pressurecontroller,orany

system components to freeze. Freezing will damage

the pump and void the warranty.

• Periodicallyinspectthepump,pressurecontroller,

and system components.

NOTICE: Local code may require a pressure relief valve

or pressure regulator.

Risk of leaks and flooding. Do not use this

pump with inlet pressure less than 10 psi (70 kPa) or

greater than 50 psi (345 kPa).

Pressure hazard and risk of explosion. This

pump can develop high pressure when operated with the

discharge shut off or obstructed. For safe operation, we

recommend the following:

If not already in the plumbing system, install a pressure

relief valve in the pump discharge line capable of passing

the full pump flow at 100 psi (689 kPa). If local code

requires installation of a pressure relief valve capable

of handling the full pump flow at a pressure less than

100psi (689 kPa), follow the code requirements. Run the

relief valve discharge to a floor drain or other drain that

will give adequate runoff.

Installation

Risk of flooding. Be sure that all plumbing and

fittings are rated to withstand the system pressure which

you expect the pump to generate.

1. Decide what’s the best place to install the pump.

Think about these things:

• itmustbenearthemainwatersupplyline

• thepumpmustbeaccessible

• thepowercordmustreachapoweroutlet

• thecontroller’sLEDlightsmustbevisible

• easeofplumbing

• spacesaving

NOTICE: Installation of a low pressure safety cutoff

switch on the pump discharge is recommended (and

may be required by your local code) to shut off the

power in case of low discharge pressure (caused by

broken pipe, etc.).

2. Mount the pump on a solid base in the location you

have decided on.

3. Choose a time that will allow you to shut off

the water to the household while you install the

Automatic Booster Pump.

4.

Shutoff the main water supply valve to the household.

5. Open any faucet to relieve water pressure in the

plumbing. Once the water pressure is relieved, close

the faucet.

Figure 1 – Do Not Run the Pump With Inlet Shut Off

Installation 5

For parts or assistance, call Simer Customer Service at 1-800-468-7867

6.

READ STEP 6 COMPLETELY BEFORE STARTING WORK.

You must remove a length of pipe from the main

water supply line to allow installation of elbows

for the Automatic Booster Pump. The locations of

the cuts must take into consideration the size of

the elbows being used, the length of the threads in

threaded joints or the overlap in glued or soldered

joints, etc.. Position the elbows in line with the

pump suction and discharge threads. There may be

some water leakage while cutting the pipe. Remove

any burrs or shavings caused by the cutting tool.

NOTICE: Galvanized pipe may not need to be cut.

If there is a union close to the pump location, dis-

assemble the union and remove (unscrew) pipe back

past the pump location. Have new lengths of pipe

cut and threaded to allow for the pump installation.

NOTICE: Both female suction and male discharge

ports have 1” NPT threads. Depending on your type

of connection and the size of your home’s piping,

you may need to install adapters on the ports.

7. Once the short piece of pipe is removed, the piping

above the cut can be drained to prevent water

mess. Place a pail under the opening going to the

household. Open the highest faucet in the system to

let in air so the water can fall out of the pipes into

the pail. Once it’s drained, close the faucet.

8. Install the elbows in the main water supply line.

Point them toward the pump.

Risk of burst hose and flooding. Do not

install with flexible hoses. Use only rigid piping that

meets code.

9. Install piping from elbows to pump including a

union in each line, an elbow in the discharge line,

and a check valve in the pump suction line. The

arrow on the check valve must point to the pump

suction (see Figure 2). If not already in the plumbing

system, install a pressure relief valve in the pump

discharge line capable of passing the full pump

flow at 100 psi (689 kPa). If local code requires

installation of a pressure relief valve capable of

handling the full pump flow at a pressure less than

100 psi (689 kPa), follow the code requirements.

A low pressure safety cutoff switch should also be

installed in the discharge line, and may be required

by your local codes.

10. With all pipe and fittings installed and sealed, turn

on the main water supply slowly to pressurize the

system and check for leaks. If any leaks appear,

turn the main valve off, open a faucet to relieve the

pressure, and repair the leak. Repeat this step until

there are no leaks in the system.

11. Open a faucet to release the air from the pipes and

allow water to flow. When a steady stream of water

flows out of the faucet, the pump is full of water and

fully primed. Close the faucet.

12. Before continuing with the installation, see the

manual sections titled Electrical Connections,

Automatic Pressure Controller, Normal Operation,

and When Does The Pump Stop Operating for

detailed information on how the system functions.

13. At this point, you can plug in the pump for the first

time. When you plug in the power cord, the pump

will start and run for a few seconds.

14. When the pump stops running (after it shuts off

automatically), the system is at the boosted pressures.

Inspect the pipe and fittings again for water leaks. If

any leaks appear, unplug the pump, turn the water

main valve off, open a faucet to relieve the pressure

and repair the leak. Repeat this step until there are

no leaks in the system.

Water Supply In

To Household

Figure 3: Typical bypass piping needed to allow removal

of pump for repair without shutting down household

watersystem.

Figure 2: Typical household booster installation. Purchase

plumbing fittings separately. Consult code for relief

valve/pressure regulator requirements.

To Household

(Pump Discharge)

7

Grounded, GFCI

protected 115V outlet

Check Valve

Water Supply In

(Pump Suction)

Unions

Installation • Operation 6

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Electrical Connection

Hazardous voltage. Risk of dangerous or

fatal electric shock. Plug the pump into a 115 Volt,

60 Cycle, Ground Fault Circuit Interrupter (GFCI)

protected grounded outlet only. The pump is equipped

with a 3-wire grounded cord and plug. Do not modify

or remove the plug. Make sure the outlet meets the

National Electric Code or the Canadian Electrical Code,

as applicable. To avoid dangerous electrical shock

hazard, keep the cord dry at all times. See Figure 2.

Automatic Pressure Controller

The Automatic Pressure Controller mounts on the pump.

It protects against:

• Run-dryoperation;

• Frequentstartscausedbysmallwaterlossesin

thesystem;

• Pressuredrop.

The Automatic Pressure Controller features the following

LEDs and controls:

- ‘Power on’ LED: indicates that the unit is electrically

connected and that voltage is present. The pump is

ready to operate.

- ‘Pump on’ LED: indicates that the pump is running

and actually pumping water.

- ‘Failure’ LED: indicates that no water is detected

coming into the pump.

- ‘Restart’ button: resets any safeties which have

tripped and allows the pump to restart.

No rmal Operation Of The Automatic

Booster Pump

Risk of burns. NEVER run the pump dry.

Running the pump without water may cause pump to

overheat and cause burns to persons handling the pump.

It may also damage the impeller and may damage the

seal, causing leaking or flooding, and will void the

warranty. Fill the pump with water before starting it.

Make sure that the Automatic Booster Pump has been

properly installed and primed, and that the suction pipe

is unobstructed and open.

Plug in the pump. The ‘Power on’ and ‘Pump on’ lights

will come on indicating, respectively, that voltage is

present and that the pump is ready to operate.

The pump will start and will continue to operate until

several seconds after the system pressure has risen and

flow has stopped.

When Does The Pump Stop Operating?

Pressure Set-Point/No Flow: The pump will stop

operating and the ‘Pump on’ LED will go off several

seconds after:

• Thesystempressureisabovethestartingpressure,

and

• Theflowhasstopped.

This is normal operation.

Restart: A water flow in the system greater than 1/4 GPM

or a drop in pressure below the starting pressure set-point

will cause the pump to restart and the ‘Pump on’ LED to

light up. The pump will continue to operate until several

seconds after:

• Itreachesthemaximumpressureofthepump,and

• Theflowstops.

NOTICE: The delay in shutting off the pump prevents

rapid cycling when water faucets are being turned

on and off quickly (for example, when brushing

teeth,etc.).

Pressure Drop/No Flow: Normally, when the pump

starts, it will very quickly generate pressure and sense

flow. If there is no flow and the pressure does not rise,

it senses a “no water” condition. It can also sense this

during operation if the water supply to the pump fails. To

protect the pump from running dry:

• Severalsecondsafteritdetects“nowater”,thepump

will stop operating,

• The‘Pumpon’LEDwillgoout,and

• The‘Failure’LEDwillgoon.

‘Power on’ LED

‘Pump on’ LED

‘Failure’ LED

‘Restart’ Button

Figure 4 - Automatic Booster Pump Control Panel

Operation • Service • Troubleshooting 7

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Troubleshooting

Symptom Possible Cause(s) Corrective Action

Motor will not run.

Fuse is blown or circuit breaker tripped. DISCONNECT POWER; Replace fuse or reset circuit breaker.

Power cord not plugged in. Plug into 115 Volt grounded outlet.

Motor runs hot and overload

kicks off or motor does not

run and only hums.

Voltage is too low. Check voltage being supplied to pump.

Impeller not moving freely Check that impeller moves freely and is not clogged.

Motor runs but no water is

delivered.*

Improper priming. Re-prime according to instructions.

Clogged water filter.

Stop pump, shut off water, and change filter cartridge. Filter should be installed

on discharge side of pump.

Discharge valve closed Open valve.

Pipe size too small Re-pipe using pipe of the same size as suction and discharge ports on pump.

Impeller is plugged Clean impeller.

Pipes are frozen Thaw pipes.

*Pump does not deliver water

to full capacity.

Corroded pipes. Replace with plastic or new steel pipe.

Piping is too small in size. Re-pipe using pipe the same size as suction and discharge ports on pump.

Pump not being supplied with enough water. Enlarge inlet pipe; check well pump system.

Low voltage Make sure outletvoltage is at 115 Volts.

* Unplug pump, then open

faucets and see if water is

flowing through system.

Restart: Make sure that the suction line is not obstructed,

and that it is connected to a water source.

• Pressandholdthe‘Restart’buttonfor5seconds.

• The‘Pumpon’LEDshouldlightup,and

• The‘Failure’LEDshouldgooff.

If flow is adequate, the pump will operate until

several seconds after it reaches the set-point pressure

and the flow stops.

Lubrication

The motor is lubricated at the factory for the life of

the bearings. The pump seal is water cooled and

selflubricating.

Pump Service

Hazardous voltage. Can shock, burn, or cause

death. Unplug the pump and controller before servicing

them. Do not handle the pump or controller or attempt

to work on the pump with wet hands or while standing

on a wet or damp floor.

The motor has an auto-reset thermal overload protector.

If the motor overheats, the overload will cut off the

power to prevent damage and will reset after the motor

cools. If the overload trips repeatedly, check the pump

for the cause (low voltage, a clogged impeller, etc.).

Repair Parts 8

For parts or assistance, call Simer Customer Service at 1-800-468-7867

Ref. Description Qty. Part Number

1 Pump Body Kit (includes Bolts) 1 FPP1801

2 Internal Parts Kit 1 FPP1870

3 Fan Guard 1 721S1090

4 Wiring Box/Cover/Gasket Kit 1 FPP1802

5 Capacitor 1 171P5750

6 Shaft Seal and O-Ring Kit 1 FPP1850

1

2

6

4

5

3

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Simer 3075SS, 3075SS-01 Owner's manual

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