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Welcome
Technical Support
Congratulations on your purchase of the SwannOne™
Energy Wise Kit. Manage appliances, temperature & energy
usage at your home or business in one simple solution.
This guide introduces the exciting things in your SwannOne
Energy Wise Kit and shows you how to get devices up and
running right away.
Get more information regarding the setup and use of your
SwannOne products on the web at swannone.com, or
contact our multi-lingual support team anytime via:
QSGE080415E© Swann Communications 2015
FCC Statement
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1)These devices may not cause harmful interference, and (2) These devices must accept any
interference received, including interference that may cause undesired operation.
SwannOne Warranty
Your SwannOne products are backed by a full 12 month guarantee from the date of purchase. In the
unlikely event of anything going wrong, you can have confidence that your purchase is protected. Refer to
swannone.com for terms and conditions.
Disposal and Recycling Information
Correct Disposal of this product. This marking indicated that this product should not be disposed
with other household wastes throughout the EU. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable
reuse of material resources. To return your used device, please use the return and collection
systems or contact the retailer where the product was purchased. They can take this product for
environment safe recycling.
Energy Wise Kit
USA & Canada 1800 627 2799
UK & Europe 0808 168 9031
Australia 1800 788 210
New Zealand 0800 479 266
What's in your Kit?
Smart Hub
The wireless multi-platform
Smart Hub enables control of
all your SwannOne devices
from your smartphone.
Complete with internal battery
backup and USB charging
ports, the Smart Hub has a
built-in microphone to listen
out for glass breakage.
Key Fob
Smart Plug
The Smart Plug allows you to turn
on or off any connected electrical
appliances remotely via your
smartphone.
The Key Fob Remote Control allows
you to activate Home, Away and
Night modes without the need for a
smartphone.
SoundView Indoor Camera
The SoundView Indoor Camera
monitors the inside of your home
and records events whenever
motion or sounds of interest are
detected and notifies you on your
smartphone.
Zen Thermostat™
The Zen Thermostat replaces
your existing thermostat to
control both heating and
cooling systems, enabling you
to automate and control the
temperature remotely.
Quick Start Guide
EN
READ ME
FIRST
Prepare Devices Create Account
Install Devices
Download App
Connect your Smart Hub to the Internet and a power outlet with
the included Ethernet cable and power adapter.
The sticker on the base of
your Smart Hub contains
the information you need to
register your Hub.
Take note of the MAC ID.
MAC ID: __ __ – __ __ – __ __ – __ __ – __ __ – __ __
INPU T:5V 2A
This d evice c ompli es with P art 15 of t he FCC Ru les. Op erati on is sub ject to t he
foll owing t wo cond ition s: (1) th is devi ce may no t cause h armfu l inter feren ce, and
(2) th is devi ce must a ccept a ny inte rfere nce rec eived , inclu ding in terfe rence t hat
may ca use und esire d opera tion
MAC I D:XX- XX-XX -XX-X X-XX
FCC I D:VMI SWO-H UB01K
S/N o:XXX XXMMY YXXXX X
Mod el:SW O-HUB 01K
IC: XX123A -B123 456 789 0
Eac h USB:5 V 500mA
Designed in Australia
Made in Ch ina
MAC I D:XX- XX-X -XX -XX-X XX
Stay connected and manage your
SwannOne Smart Home system wherever*
you are. Adjust cooling/heating temperature,
control appliances, watch what's going on,
and much more.
Simply download the SwannOne app for iOS
or Android on your smartphone or tablet
from the Apple App Store or Google Play.
Slide the back cover off and
remove the battery tab to
activate the Key Fob.
For installation and wiring
instructions to your heating or
cooling system, check out the Zen
Thermostat interactive installation
guide at:
Plug each device into a power outlet. For the camera, connect using
the included power adapter and USB cable.
Smart Hub
Key Fob Zen Thermostat
Smart Plug and SoundView Indoor Camera
Follow these simple steps to set up your Energy Wise Kit
1 2
43
Broadband Router
Ethernet
Speaker &
Mic
Power Button /
Status LED
Power
Battery
Tab
Wiring labels
Batteries
Connect
Button
USB
Reset
WPS
Jot it down here!
SwannOne products are designed to be easy to set up. However, if at any
time you need help or get stuck, please visit swannone.com/faq where
you can find answers to frequently asked questions & more.
* Internet connection required.
zen.swannone.com/install
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2
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1
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2
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2
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1
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2
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1
R
C
R
C
C C
O/B
AUX AUX
O/B
AA AA AA AA
Before you can install your kit, you must create a
SwannOne account. Your SwannOne account is
what you use to control and manage your
SwannOne devices and services.
Go to home.swannone.com using your web
browser, and sign up for a SwannOne account.
Top Tips
• We've designed the hub to look stylish next to any decor, so feel free to move it around
once it's connected to Wi-Fi. As long as the hub is within coverage of your wireless router,
it will automatically reconnect.
• The strongest possible overall coverage for all your SwannOne devices is achieved when
the hub is placed somewhere in the middle of your home. Try to keep it away from metal
barriers, microwaves and Bluetooth devices as they may potentially cause interference.
• Using integrated audio analytics technology, the hub can detect a variety of sounds such
as glass breakage. For sounds to be processed and classified correctly, avoid placing the
hub next to devices generating humming noises such as fans and computers.
• Customize and expand your SwannOne system easily at any time via your SwannOne
account web dashboard. From cameras and sensors, to power plugs and locks - you can
keep adding products as your needs change.
Log in to your new SwannOne account
at home.swannone.com. The first time
you sign in, you will be prompted to
choose the devices to install. When
you have your devices selected and are
ready to begin, click "Install" and then
follow the on-screen instructions to:
• set up the hub and camera
• connect to a wireless network
• pair devices such as the key fob
smart plug, and Zen Thermostat
• perform walk-tests to check
devices are working correctly
MAC ID: __ __ – __ __ – __ __ – __ __ – __ __ – __ __
(Your power adapter may
look different, depending
on your location)
Peel off the clear film
protecting the lens
Peel off the clear film
protecting the display
INPU T:5V 2A
This de vice co mplie s with Pa rt 15 of th e FCC Rul es. Ope ratio n is subj ect to th e
follo wing tw o condi tions : (1) thi s devic e may no t cause h armfu l inter feren ce, and
(2) thi s devic e must ac cept an y inter feren ce rec eived , inclu ding in terfe rence t hat
may cau se unde sired o perat ion
MAC I D:XX- XX-XX -XX-X X-XX
FCC I D:VMI SWO-H UB01K
S/N o:XXX XXMMY YXXXX X
Mod el:SW O-HUB 01K
IC: XX123A -B12345 67890
Eac h USB:5 V 500mA
Designed in Australia
Made in Chi na
MAC I D:XX- XX-X -X X-XX- XXX
/