Sierra Wireless AirLink Raven XE User manual

Raven XE

User Guide

20080605

Rev 2.0

www.ime.de

ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Preface

Rev 2.0 Jul.09 i

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessAirLinkRavenXE

areusedin

anormalmannerwithawell‐constructednetwork,

theSierraWirelessAirLinkRavenXEshouldnotbeusedin

situationswherefailuretotransmitorreceivedatacouldresult

indamageofanykindtotheuseroranyotherparty,including

butnotlimitedtopersonalinjury,death,or

lossofproperty.

SierraWirelessacceptsnoresponsib ilityfordamagesofany

kindresultingfromdelaysorerrorsindatatransmittedor

receivedusingtheSierraWirelessAirLinkRavenXE,orfor

failureoftheSierraWirelessAirLinkRavenXEtotransmitor

receivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessAirLinkRavenXEinareas

whereblastingisinprogress,whereexplosiveatmospheres

maybepresent,nearmedicalequipment,nearlifesupport

equipment,oranyequipmentwhichmaybesusceptibletoany

formofradiointerference.Insuchareas,theSierraWireless

AirLinkRavenXE

MUSTBEPOWEREDOFF.TheSierra

WirelessAirLinkRavenXEcantransmitsignalsthatcould

interferewiththisequipment.

DonotoperatetheSierraWirelessAirLinkRavenXEinany

aircraft,whethertheaircraftisonthegroundorinflight.In

aircraft,theSierraWirelessAirLinkRavenXEMUSTBE

POWEREDOFF.Whenoperating,theSierraWirelessAirLink

RavenXEcantransmitsignalsthatcouldinterferewith

various

onboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. Sierra Wireless AirLink

Raven XE may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessAirLinkRavenXEwhileincontrolofavehicle.

Doingsowilldetractfromthedriveroroperatorʹscontroland

operationofthatvehicle.Insomestatesandprovinces,

operatingsuchcommunicationsdeviceswhileincontrolof

a

vehicleisanoffence.

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

www.ime.de

ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Preface

Rev 2.0 Jul.09 ii

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITY

OFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythepurchaserforthe

SierraWireless

product.

Patents Portionsofthisproductmaybecoveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878 7,053,843 7,106,569 7,145,267

7,200,512 D442,170 D459,303

andotherpatentspending.

LicensedunderthefollowingNortelNetworksLimited

patents:

UnitedStatespatentnumbers:5128925,5398247

Francepatentnumbers:2665993,2653959,2659812,2745091

Trademarks AirCard

®

and“HeartoftheWirelessMachine

®

”areregistered

trademarksofSierraWireless.Watcher

®

isatrademarkof

SierraWireless,registeredintheEuropeanCommunity.

AirLink™andAceWare™aretrademarksofSierraWireless.

SierraWireless,theSierraWirelesslogo,theredwavedesign,

andthered‐tippedantennaaretrademarksofSierraWireless.

Windows

®

isaregisteredtrademarkofMicrosoftCorporation.

Othertrademarksarethepropertyoftherespectiveowners.

www.ime.de

ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Preface

Rev 2.0 Jul.09 iii

Contact

Information

Consultourwebsiteforup‐to‐dateproductdescriptions,

documentation,applicationnotes,firmwareupgrades,trouble

‐

shootingtips,andpressreleases:

www.sierrawireless.com

Revision History

Support Desk: Phone: 1-877-231-1144

Hours: 5:00 AM to 5:00 PM Pacific Time,

Monday to Friday, except US Holidays

E-mail: [email protected]

Sales Desk: Phone: 1-510-624-4200

1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: [email protected]

Post: Sierra Wireless America

39677 Eureka Drive

Newark, CA

USA 94560

Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-510-624-4299

1-604-231-1109

Web: www.sierrawireless.com

Revision

number

Release

date

Changes

1.x Q3:2008 Raven XE documentation created and revised.

2.x Q3:2008 Raven XE documentation content updated per release and revised.

www.ime.de

ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Rev 2.0 Jul.09 1

Contents

Introduction to the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

AceWare™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Connecting to your cellular provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

GSM Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Activating Raven XE on your cellular provided . . . . . . . . . . . . . . . . . . . . . . . . .11

Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Hardware Installation of the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Connecting to Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuring your Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Using AceManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using a Terminal Application with AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Universal Serial Bus (USB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Changing the USB port communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installing the USB driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using the Virtual Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using the Virtual Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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Contents

Rev 2.0 Jul.09 2

Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Capturing External Events using Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting devices to the IO Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Monitoring the Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Power Effect on device State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Data Communication and Host Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Basic Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

AT Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

PassThru Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Telnet Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Data Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Public and Private Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Basic Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Keepalive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

IP Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Understanding Domain Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Dynamic Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using IP Manager with your Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Data Usage for IP Manager Server Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Eairlink.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Understanding DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Configuring DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

The “PPP-Peer” Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

SNMP : Simple Network Management Protocol . . . . . . . . . . . . . . . . . . . . . . . 78

Management Information Base (MIB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

SNMP Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

SNMP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Listening Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

User Name and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Trap Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Community String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

SNMP MIB Definition Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Display Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Product ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Configuration Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Info (information) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Information Displayed in AceManager without AT Commands Listed . . . . . . . . . . . . . . . . . . . . . . . 90

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ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Contents

Rev 2.0 Jul.09 3

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Information Displayed in AceManager without AT Commands Listed . . . . . . . . . . . . . . . . . . . . . . . 93

AT Commands Requiring PassThru mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Misc (Miscellaneous) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Dynamic IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

PPP/Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

PassThru . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Edge/HSUPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

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Rev 2.0 Jul.09 1

1

1: Introduction to the Raven XE

• ALEOS™

• AceWare™

• Connecting to your

cellular provided

• GSM Communication

TheRavenXEisanintelligentwirelessgateway,poweredby

ALEOS™,andoptimalforprovidingprimaryorbackup

networkconnectivityforanyhigh‐reliability/high‐availability

applications.ClassIDivison2certifiedasnonincendive

equipment,theRavenSeriesisideallysuitedforusein

hazardousenvironments.

TheRavenXEistheperfectsolutionforanydevicewithan

Ethernetconnectionthatrequirespervasiveconnectivity

includingPCs,routers,networkequipmentandPOS/ATMsas

wellascommercialautomationequipment.

PoweredbyALEOS™,RavenXEmodemsaredesignedto

maintainareliable,consistentnetworkconnection.Witha

ethernetinterfaceandavastlibraryofmachineprotocols,the

RavenXEisaworkhorseforindustrialandmissioncritical

applications.

Keyapplicationsincludeutilities,manufacturing,automation,

oilandgas,SCADA,telemetry,HomelandSecurityandasset

monitoring.

Figure 1-1: Sierra Wireless AirLink Raven XE

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Introduction to the Raven XE

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ALEOS™

ALEOS,theembeddedcoretechnologyoftheSierraWireless

AirLinkproductssimplifiesinstallation,operationandmainte

‐

nanceofanysolution,andprovidesanalways‐on,always‐

awareintelligentconnectionformission‐criticalapplications.

ALEOSenables:

• PersistentNetworkConnectivity

• Over‐The‐Air(OTA)Upgrades

• WirelessOptimizedTCP/IP

• Real‐TimeNotification

• ExtensiveMachineProtocols

• PacketLevelDiagnostics

• DeviceManagement&Control

• ProtocolSpoofing

Figure 1-2: Powered by ALEOS

AceWare™

Awirelesssolutionisnotcompleteuntilyouhavesoftware

toolstomanagethedevicesmonitoringyourvaluable

equipment.AceWare™isthedevicemanagementand

monitoringapplicationsuiteforSierraWirelessAirLink

productspoweredbyALEOS.

Thesemodemutilities,exceptAceNet,arefreeofchargeto

thosewhoownSierraWirelessAirLinkmodems.Youcan

downloadtheapplicationsandtheiruserguidesfromthe

SierraWirelessAirLinkSolutionswebsite:http://

www.sierrawireless.com/support.Contactyourdealeror

SierraWirelessrepresentativeforinformationonAceNet.

AceManager,theAceWareremoteconfigurationand

monitoringtool,simplifiesdeploymentandprovidesextensive

monitoring,controlandmanagementcapabilities.

AceManagergivesyouthepowertomonitorandcontrolyour

SierraWirelessAirLinkcommunicationsplatformsinreal‐

time.

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Introduction to the Raven XE

Rev 2.0 Jul.09 3

Simplified Deployment

AceManagerprovidestheabilitytoremotelysetupand

configureyourSierraWirelessAirLinkproducts.Remote

devicesetupandconfigurationreducesthedeployment

timelineofyourwirelesssolutionandprovidesaquickerpath

toROI.

Templatesallowyoutoeasilyconfigureotherdevicesinyour

fleetwithidenticalsettings,ensuringasimple,accurate

deployment.

Monitor and Control

AceManagerallowsanadministratortoremotelymonitora

modem’sstatus,healthandconfigurationsettings.Theuser

interfacedisplayssignalstrength,cellsiteinformation,byte

countersanderrorconditions,enablingyoutopinpointany

issuesandtroubleshootimmediately.

AceManagerenablesremoteconfigurationandparameter

settingstobechangedorresetinstantlyovertheair,changea

device’sportconfiguration,IPaddresssettings,andmuch

more.Afterconfiguringonemodem,usethetemplatefeature

tocopythatdeviceconfigurationtoothermodems.

Tip: Configuration steps and examples in this guide use

AceManager.

AceNet,theenterprisegradeproductivityenhancingtool,

enablesyoutoefficientlydeployandmonitorSierraWireless

AirLinkproductsonalargescale.

Network Monitoring

AceNetallowsyoutoefficientlydeploy,monitor,andmaintain

wirelessnetworksofanysizebyenablingyoutoquickly

configureanentiregroupofSierraWirelessAirLinkmodems

tothesameparametersettingsusingtemplatesbuiltwith

AceManager.

Toensureyourimplementationisoptimal,userscaneasilysee

whenmodemsareoutofcontactandperiodicallypolleach

deviceforperformancestatistics.

AceViewisanefficientstatusandconnectionmonitoring

applicationwithalow‐profile,easytoreadinterface.

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Introduction to the Raven XE

Rev 2.0 Jul.09 4

Modem Doctor

ModemDoctorisatroubleshootinganddiagnosticsutility.

ThisutilitywillallowyoutogetalogfileoftheRavenXE

activitywhichyoucanthensendtoSierraWirelesssupport,

erasethecurrentconfigurationcompletely.,andtemporarily

settheRavenXEtoaknownconfigurationtoaidintrouble



shooting(SOSmode).

Figure 1-3: Modem Doctor

Connecting to your cellular

provided

TheRavenXEusesyourcellularprovidedasanISP(Internet

ServiceProvider)toconnectyoutotheInternet.

Steps of a connection:

1. WhenyourRavenXEispoweredon,itautomatically

searchesforcellularserviceusingHSUPA/HSDPA.

2. YourRavenXEestablishesalinktotheyourcellular 

providednetwork,alsocalledregisteringonthenetwork,

andreceivesanIPaddress.

3. WhenyourRavenXEhasreceiveditsIPaddressfrom

yourcellularprovided,aconnectiontotheInternetorthe

cellularnetworkisalsoavailableforacomputerorother

deviceconnecteddirectlytotheRavenXE.

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Introduction to the Raven XE

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Figure 1-4: Connecting to the Internet

TheRavenXEwillperformaone‐to‐oneroutingforall

internettraffictoandfromthecomputerorotherenddevice.

One‐to‐onemeansthatyourRavenXEwillprovidea

connectionforonedevicetotheInternetatatime.InPrivate

Mode,theRavenXEwill

provideNAT(NetworkAddress

Translation)forthecomputerorotherenddevice.

Note: The Raven XE does not provide advanced routing required by

one-to-many (several devices connected to one port). If you need to

have more than one device connected to the Internet through your

Raven XE, you will need to have a router connected to the modem.

The modem would provide the one-to-one connection to the router

with the router configured to provide a broader NAT service to the

other devices connected to it.

Dynamic vs. Static IP Addresses

Therearetwotypesofaddressesonnetworks:dynamicand

static.

• Dynamicaddressesareassignedona“needtohave”basis.

YourRavenXEmightnotalwaysreceivethesameaddress

eachtimeitconnectswithyourcellularprovided.

• Staticaddressesarepermanentlyassignedtoaparticular

accountandwillalwaysbeusedwheneveryourRavenXE

connectstotheInternet.TheIPaddresswillnotbegiven

toanyoneelse.

MostISPs(cellularincluded)usedynamicIPaddressesrather

thanstaticIPaddressessinceitallowsthemtoreuseasmaller

numberofIPaddressesforalargenumberofcustomers.A

dynamicIPaddressissuitableformanycommonInternet

uses,suchaswebbrowsing,lookingupdataonanother



computersystem,orotherclientfunctions(suchasdataonly

beingsentoutoronlybeingreceivedafteraninitialrequest).

RavenXE

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Tip: If your account with your cellular provided includes a dynamic IP

address and you need a static IP, please consult your your cellular

provided Representative for more information about changing your

account for static IP support.

IfyouneedtocontactyourRavenXE,adeviceconnectedto

theRavenXE,orahostsystemusingtheRavenXEfromthe

Internet,youneedtohaveaknownIP(suchasonewhichis

static)ordomainname(anIPaddresswhichisconvertedbya

DNS

serverintoawordbasedname).IfyouhaveadynamicIP

addressforyourmodem,youcanuseaDynamicDNSservice

(suchasIPManager)totranslateyourIPaddressintotoa

domainname.

Caution: If you want to connect remotely to your Raven XE using

TCP/IP, the IP address given to your modem by your cellular provided

cannot be a private or internal IP address (such as a custom APN or

special private network Data Link) unless you are on the same

network or inside that network’s firewall (such as with frame relay).

GSM Communication

GSMNetworksuseSIMcardswhicharesmartcards

containingtheaccountholder’sdetails.ASIMcangenerallybe

movedfromonedevicetoanotherallowingforaccountporta

‐

bilityandflexibility.

HSUPA

HSUPA(High‐SpeedUplinkPacketAccess)isacellular

technologywhichmostcloselyresemblesabroadband

synchronousconnection.Theuploadanddownloadspeeds

aremaximizedtoprovideafasterthroughpu t,reachingspeeds

upto2.0Mbit/sfortheuplinkand7.2Mbit/sforthedownlink.

Pleasecheckwithyournetworkproviderontheavailabilityof

HSUPA.

HSDPA

HSDPA(High‐SpeedDownlinkPacketAccess) isacellular

technologyallowingforhigherdatatransferspeeds.In

HSDPAmodeofoperation,maxspeedsareupto7.2Mbit/sin

thedownlinkand384kbit/sintheuplink.HSDPAuses

AdaptiveModulationandCoding(AMC),fastpacketsched

‐

ulingattheNodeB(BaseStation)andfastretransmissions

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Introduction to the Raven XE

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fromNodeB(knownasHARQ‐HybridAutomaticRepeat

Request)todelivertheimproveddownlinkperformancevs.

UMTSandEDGE.

HSPDA(andHSUPA)fallsbacktoUMTS,EDGEorGPRS(in

orderofprecedence).Thisfeatureallowsyoutohaveseamless

connectivitynomatterwhereyourRavenXEis.

UMTS

UMTS(UniversalMobileTelecommunicationsSystem)

supportsupto1920kbit/sdatatransferrates,althoughmost

userscanexpectperformanceupto384kbit/s.AUMTS

networkusesapairof5MHzchannels,oneinthe1900MHz

rangeforuplinkandoneinthe2100MHzrangefordownlink.

EDGE

EDGE(EnhancedDataratesforGSMEvolution)providesend‐

to‐endpacketdataserviceswithanenhancedconnectivity

buildingonGPRStechnologyandusingtheestablishedGSM

networks.EDGEprovideshighertransmissionratesandbetter

transmissionqualityfordatathanGPRS.EDGEcancarrydata

atspeedstypicallyupto384

kbit/sinpacketmode.

WhenEDGEisnotavailable,yourRavenXEwillfall‐backto

GPRSfortheconnectiontoyourcellularprovidedtoprovide

continuedconnectivity.

GPRS

GeneralPacketRadioService(GPRS)ispacket‐switchedwith

manyuserssharingthesametransmissionchannel,butonly

transmittingwhentheyhavedatatosend.Thismeansthatthe

totalavailablebandwidthcanbeimmediatelydedicatedto

thoseuserswhoareactuallysendingatanygivenmoment,

providinghigherutilizationwhere

usersonlysendorreceive

dataintermittently.GPRSprovidesspeedsof30–70kbpswith

burstsupto170kbps.

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Rev 2.0 Jul.09 8

2

2: Specifications

• Power Connector

Features and Benefits

• EmbeddedIntelligence

• LowPowerConsumption

• CompactSize

• RuggedAluminiumCase

• High‐SpeedProcessor(ARM9)

• High‐Speed2‐wayData

• 10/100MbpsEthernetPort

• PersistentNetworkConnectivity

• RemoteManagementandConfiguration

• ClassIDiv2Certified

Te c h n o l o g y

• HSUPA

WithFallback to:

· HSDPA

· UMTS

· EDGE

· GPRS(MS‐12)

· GSM

Bands

• TriBandforUMTS/HSDPA/HSUPA

· 850/1900/2100MHz

• QuadBandGPRS/EDGE

· 850/900/1800/1900MHz

Environmental

• OperatingTemperature:

· ‐30°to70°Celsius

• °StorageTemperature:

· ‐40°to85°Celsius

Power Consumption: (@12V DC)

• Transmit(Typical/Max)140/250mA

• Idle35mA

• InputCurrent30mAto300mA

• InputVoltage9‐28VDC

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ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Specifications

Rev 2.0 Jul.09 9

Standards/Approvals

• Carrierspecificapprovals

• CE(ClassAdeviceperEN55022)

• RoHS

• FCC

• IndustryCanada

• PTCRB

• ThisapparatusissuitableforuseinClassI,Division2,

GroupsA,B,C,Dorunclassifiedornon‐hazardous

locations.

• CE

• PTCRB

Warning: Explosion Hazard - Substitution of any

components may impair suitability for Class I,

Division 2.

Host Interfaces

• Ethernet:10BaseTRJ‐45

• USBTypeB5Pinmini

• AntennaConnection:

· Cellular‐50OhmSMA

· ReceiveDiversity‐50OhmSMA

· I/OPorts:2

Warning: The antenna should be installed no

closer than 20 cm from the human body. It is one of

the RSS-102 requirements for devices not requiring

SAR.

Dimensions

• 75mmx27mmx103mm

• 185grams

Application Interfaces

• TCP/IP,UDP/IP,DHCP,HTTP,SNMP,SMTP,SMS,MSCI,

Modbusandmore

LED Indicators

• Network

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ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Specifications

Rev 2.0 Jul.09 10

• Signal

• Activity

• Power

• ResetButton

Power Connector

Figure 2-1: Power Connector (not to scale)

Warning: Explosion Hazard - Do not disconnect

equipment unless power has been switched off or

the area is known to be non-hazardous.

Note: Raven XE I/O Port 4 is software configurable.

Digital

I/0

Ground (black) Power (red)

I/O

4

3

2

1

Power (red)

Ground (black)

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ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Rev 2.0 Jul.09 11

3

3: Activating Raven XE on your

cellular provided

• Installing the SIM

• Configuring the APN

Thischapterprovidesstep‐by‐stepdirectionsforactivating

yourRavenXEonyourcellularprovided’snetwork.

H

Installing the SIM

TheSubscriberIdentityModule(SIM)intheRavenXEisa

smartcardthatsecurelystoresthekeyidentifyingacellular

subscriber.Generally,youwillonlyneedtoinstallaSIMonce

inthelifeofthe modemanditmaybepre‐installedbyyour

SierraWirelessRepresentative.

1. Before you start

IftheSIMwaspre‐installed,unlessyouneedtosetacustom

APN,activationofyourmodemiscomplete.

Cellular Account Required

• CellularAccountRequired‐Touseyourmodem,you

needtohaveaSIMwithanactiveaccountinadataplan,

withyourcellularprovider(EDGEor HSUPA/HSDPA).

Software Required

• AceManager‐GraphicalinterfaceforenteringmostAT

Commands.YoucandownloadAceManagerfromthe 

SierraWirelessAirLinkSolutionswebsite:http://

www.sierrawireless.com/support/.Adefaultinstallationof

thisutilityisassumedlaterinthesedirections

Hardware Required

• Ethernetcable‐AnEthernetcableisrequired.

Note: Until you install a driver for the USB port, you cannot use your

USB port to configure the modem.

• Poweradapterandapowersource‐Youwillneeda

powersupplyandpowersourceforthemodem.

• PCorlaptop‐Toconfigurethe modem,youwillneeda

computerwithanavailableEthernetportserialport.

www.ime.de

ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Activating Raven XE on your cellular provided

Rev 2.0 Jul.09 12

Tools Required

• SmallPhillipsscrewdriver‐ThePhillipsscrewdriveris

theonewhichisalsocalledaplus(+)orXscrewdriver.

• Slimstylus‐APDAstylus,anunbentpaperclip,orother

suchitem.

Figure 3-1: Faceplate

Warning: Explosion Hazard. Do Not remove or

replace Plug-in Modules unless power has been

disconnected or the area is known to be free of

ignitible concentrations of flammable Gasses or

vapors.

1. Opening the Case

a. UnplugtheRavenXEpowerandallcables.

b. Usingasmallphillipsheadscrewdriver,removethe

screwsonthefrontoftheRavenXE.

2. Remove the SIM from the card

a. CarefullyremovetheSIMcardfromthecardyou

receivedfromyourcellularprovided.

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ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

Activating Raven XE on your cellular provided

Rev 2.0 Jul.09 13

Figure 3-2: Sample of the SIM card

3. Insert the SIM

a. GentlypresstheSIMcardtoclickitintoplace.

Tip: The top of the card faces the bottom of the modem.

Note: The card and SIM may be

a different color than these

examples.

Figure 3-3: Insert SIM in to the modem

4. Finishing the SIM installation

Whenthefaceplateisreplacedandsecured,theinstallationof

theSIMiscomplete.SecurethefrontoftheRavenXEwiththe

screws.

www.ime.de

ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • [email protected] • www.ime.de

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Sierra Wireless AirLink Raven XE User manual

Sierra Wireless AirLink Raven XE User manual

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