Samsung SCX-1000 User manual

P/N : JB68-00390A Rev. 1.00

Visit us at: http://www.samsungprinter.com

If you have access to this online service, you can download

the User’s Guide and drivers from Samsung Electronics.

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i

Before using the printer, please read the instructions in this guide

carefully and keep the guide in a safe place close to the printer, so that it

is available when you need it later. Please take the following precautions

when using your printer.

Important Precautions and

Safety Information

When using this machine, these basic safety precautions should always

be followed to reduce risk of fire, electric shock, and injury to persons:

1. Read and understand all instructions.

2. Use common sense whenever operating electrical appliances.

3. Follow all warnings and instructions marked on the product and in the

literature accompanying the product.

4. If an operating instruction appears to conflict with safety information,

heed the safety information. You may have misunderstood the

operating instruction. If you cannot resolve the conflict, contact your

sales or service representative for assistance.

5. Unplug the machine from the AC wall socket before cleaning. Do not

use liquid or aerosol cleaners. Use only a damp cloth for cleaning.

6. Do not place the machine on an unstable cart, stand, or table. It may

fall, causing serious damage.

7. Your machine should never be placed on, near, or over a radiator,

heater, air conditioner, or ventilation duct.

8. Do not allow anything to rest on the power or printer cable. Do not

locate your machine where the cords might be damaged by persons

walking on them.

9. Do not overload wall outlets and extension cords. This can diminish

performance, and may result in the risk of fire or electric shock.

10. Do not allow pets to chew on the AC power, or PC interface cable.

Safety Precautions

00-M30UK(i to 1-5) 5/22/00 2:59 PM Page i

iii

Introduction

Overview .............................................................. 1-1

About This Guide .................................................. 1-2

Main Features ...................................................... 1-3

Printer Components .............................................. 1-4

1

Chapter

Setting up Your Printer

Overview ............................................................... 2-1

Unpacking Your Printer ......................................... 2-2

Connecting the Printer Cable ................................ 2-4

Connecting the Power Cord .................................. 2-7

Loading Paper into the Input Tray ........................ 2-8

Installing the Print Cartridges .............................. 2-10

Testing the Printer ............................................... 2-16

Installing the Printer Software ............................. 2-17

Uninstalling the Samsung Software .................... 2-25

Making Installation Diskettes .............................. 2-26

2

Chapter

ii

11. Never push objects of any kind into the machine through case or

cabinet openings. They may touch dangerous voltage points, creating a

risk of fire or shock. Never spill liquid of any kind onto or into the

machine.

12. To reduce the risk of electric shock, do not disassemble the machine.

Take it to a qualified service technician when repair work is required.

Opening or removing covers may expose you to dangerous voltages or

other risks. Incorrect reassembly could cause electric shock when the

unit is subsequently used.

13. Unplug the machine from the printer, and AC wall outlet, and refer

servicing to qualified service personnel under the following conditions:

• When any part of the power cord, plug, or connecting cable is

damaged or frayed.

• If liquid has been spilled into the product.

• If the product has been exposed to rain or water.

• If the product does not operate properly after instructions have been

followed.

• If the product has been dropped, or the cabinet appears damaged.

• If the product exhibits a sudden and distinct change in performance.

14. Adjust only those controls covered by the operating instructions.

Improper adjustment of other controls may result in damage, and may

require extensive work by a qualified service technician to restore the

product to normal operation.

15. Avoid using this machine during a lightning storm. There may be a

remote risk of electric shock from lightning. If possible, unplug the AC

power and telephone for the duration of the lightning storm.

17. SAVE THESE INSTRUCTIONS.

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viv

Making a Copy

Overview ............................................................... 6-1

Making a Single Copy ........................................... 6-2

Making Multiple Copies ......................................... 6-3

Changing Copy Setup ........................................... 6-4

Collated Copying ................................................... 6-6

Making a Clone Copy ........................................... 6-7

Printing Multipage on a Single Page

(SCX-1000S only).................................................. 6-8

Printing Poster ...................................................... 6-9

6

Chapter

Smart Media Function (SCX-1000S only)

Overview ............................................................... 7-1

About Smart Media Card ...................................... 7-2

Printing Images ..................................................... 7-4

Selecting Print Mode ..............................................7-5

Deleting Images .....................................................7-6

Storing Images ...................................................... 7-7

7

Chapter

Changing Printer Setting

Overview ............................................................... 8-1

Selecting the Paper Size ...................................... 8-2

Selecting the Paper Type .......................................8-3

8

Chapter

Using the Control Panel

Overview ............................................................... 3-1

Control Panel Buttons ........................................... 3-2

Control Panel Display ........................................... 3-4

3

Chapter

Print Media

Overview ............................................................... 4-1

Media Size ............................................................ 4-2

Print Media Characteristics ................................... 4-3

Paper Guideline .................................................... 4-4

Using the Manual Feed Slot ................................. 4-5

4

Chapter

Printing Tasks

Overview ............................................................... 5-1

Selecting the Printer ............................................. 5-2

Printing a Document ............................................. 5-3

Using Features in the Printer Driver ..................... 5-7

5

Chapter

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viivi

Appendix

Specifications ........................................................ A-1

Replacing the Fitted Plug ..................................... A-4

Guarantee ............................................................. A-5

Index ..................................................................... A-6

Appendix

Maintaining Your Printer

Overview ............................................................... 9-1

Replacing Print Cartridge ...................................... 9-2

Aligning Print Cartridge ......................................... 9-3

Cleaning Your Printer ............................................ 9-4

Cleaning the Print Cartridge Carrier Contacts ...... 9-6

Printing the Help List ............................................. 9-7

Restoring the Menu to the Default Setting .............9-8

9

Chapter

Troubleshooting

Overview ............................................................ 10-1

Clearing Paper Jams .......................................... 10-2

Error Messages .................................................. 10-5

General Printing Problems ................................ 10-10

Print Quality Problems ...................................... 10-12

Scanning Problems .......................................... 10-14

OCR Problems .................................................. 10-17

10

Chapter

00-M30UK(i to 1-5) 5/22/00 2:59 PM Page vi

Introduction

1-1

1

Chapter

Introduction

Overview

Congratulations on the purchase of your SCX-1000

Series printer!

This chapter provides the following information:

About This Guide

M

ain Features

Printer Components

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Chapter 1

Introduction

1-3

You can use this printer as your scanner

You can easily scan documents and photographs.

You can print images captured on digital cameras (SCX-1000S only)

Since everything is saved on a Smart Media Card, you can

print out graphics files and make copies without a direct link

to a PC.

Your printer is a high quality copier

●

Colour Copies

●

Adjustable Contrast/Resolution

●

Reduce/Enlarge

●

Multiple Copies

●

Collate

This Printer provides the following main features:

Y

ou can print with excellent quality and high speed

●

High-quality printing at a maximum resolution of 1200 dpi

●

Printing speeds of 9 ppm (page per minute) for mono prints,

and 4.5 ppm (page per minute) for colour prints

W

ith SmarThru 2,

you can easily copy, or scan documents and

photographs into your computer, and maintain them as

electronic documents. You can also use SmarThru to quickly

transmit scanned documents by fax or electronic mail, or to

print a copy on your printer.

Scan

Copy

Scan to FAX

Scan to E-mail

Scan to OCR

Scan to Smart

Media

(SCX-1000S only)

Main Features

Chapter 1

Introduction

1-2

CConventions used

This guide will show you to get started and perform the most common

tasks with your printer.

Throughout this guide, following specific conventions are used to help

you quickly identify information:

This label identifies significant information.

This label calls attention to an operating procedure,

practice, or the like, which, if not correctly performed or

adhered to, could result in damage to or destruction of

part or all of the product or your data.

This label identifies information you should know before

you continue.

About This Guide

Chapter 1

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Chapter 1

Introduction

1-4

Introduction

1-5

Front View

The following illustration shows the front view of your printer and

indicates the various main elements.

Top Cover

Cartridge

Compartment

Cover

Smart Media Slot

(SCX-1000S only)

Control Panel

Smart Media

Function Buttons

(SCX-1000S only)

Handle

Paper Out Tray

Paper Input

Tray

Ink Cartridge and

Carrier (inside)

Scanner Bed

Display

Rear View

The following illustration shows the rear view of your printer and

indicates the various main elements.

Parallel Interface

Connector

USB Port

Manual

Feeder

Power Connector

Rear Cover

Scanner bed

Printer Components

Chapter 1

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Setting Up Your Printer

2-1

2

Chapter

Setting Up Your Printer

Memo

Introduction

1-6

Overview

This chapter provides step-by-step information

on setting up your printer.

Unpacking Your Printer

Connecting the Printer Cable

Connecting the Power Cord

Loading Paper into the Input Tray

Installing the Print Cartridge

Testing the Printer

Installing the Printer Software

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Setting Up Your Printer

2-2

Setting Up Your Printer

2-3

If you find that any of the above items are missing or

damaged, contact your local dealer.

●

The shape of power cord may differ, depending on your

country.

●

If necessary, purchase the USB cable. If you are an

SCX-1000S user, you will need to purchase Smart Media

Card for full advantage of your machine.

Power Cord Parallel Cable Print Cartridges

(Colour/Black)

●

User’s Guide

●

SmarThru 2 Guide

CD-ROMs

1

Remove all the adhesive tapes, as illustrated below.

2

Slide the Input Tray out of the printer.

Remove the packaging material from the tray.

When you start unpacking the box of your printer, you will find the

following items in addition to your printer.

During the storage and transport of your printer, adhesive tape is used

to protect some of the elements that may move or open unexpectedly

and consequently be damaged.

U

npacking Your Printer

Chapter 2

01-M30UK(1-6 to 2-11) 5/22/00 3:19 PM Page 2

Setting Up Your Printer

2-4

Setting Up Your Printer

2-5

The SCX-1000 Series printer has two interfaces for wide connectivity;

parallel and USB. If you are running Windows 98 or higher and your

computer is equipped with a USB port, see page 2-6 for connection.

To prevent malfunction, it is strongly recommend that you use

the supplied parallel cable with the printer. If you need to

purchase another cable, ensure that it is complies to IEEE-

1284.

1

Check that both the printer and the computer are powered

off and disconnected from the power point.

2

Plug one end of the parallel cable into the connector on the

rear of the printer.

3

Push the metal clips down to fit inside the notches on the

cable plug.

4

Plug the other end of the cable into the appropriate parallel

connector on your computer and fasten it tight.

C

onnecting the Printer Cable

Chapter 2

Parallel cable connection

01-M30UK(1-6 to 2-11) 5/22/00 3:19 PM Page 4

Setting Up Your Printer

2-7

Setting Up Your Printer

2-6

1

Plug one end of the power cable supplied to the connector

on the rear of the printer.

2

Plug the other end into a suitable power point.

The printer indicates and enters the Ready Mode. At this

moment, you will hear some of movement inside the printer.

To use a USB cable for printing, your computer should be running

Windows 98 or higher and have a USB port.

1

Make sure that both the printer and computer are turned off.

2

Plug one end of the certified USB cable into the USB port on the

printer.

3

Plug the other end into the USB port on the computer.

The USB and parallel printer cables cannot be connected

simultaneously. You should decide which connection to use and the

best connection to fit your requirement.

C

onnecting the Power Cord

Chapter 2

Connecting the Printer Cable

Continued

USB cable connection

The SCX-1000 Series printer has a power range of 110-240V AC.

01-M30UK(1-6 to 2-11) 5/22/00 3:19 PM Page 6

Setting Up Your Printer

2-9

Setting Up Your Printer

2-8

4

Squeeze the Width Guide and slide it to fit the edge of the

paper.

5

Slide the Length Guide in to fit the bottom edge of the

paper.

6

Push the input tray back towards the printer until it stops.

1

Pull the tray completely out of the printer.

2

Slide the paper width and length guides to their

outermost positions.

3

Place the paper against the right side of the tray with

the recommended print side face down.

If necessary, flex the

sheets back and

forth to loosen them,

then fan them.

Do not fold or

crease the paper.

Loading Paper into the Input Tray

Chapter 2

Your printer has the Input Tray that can hold up to 150 sheets of paper.

01-M30UK(1-6 to 2-11) 5/22/00 3:19 PM Page 8

Setting Up Your Printer

2-11

Setting Up Your Printer

2-10

When you unpack the printer, the Print Cartridge Carrier is hidden on the

right side of the printer. The carrier slides horizontally across a track inside

the printer.

It must move into the installation position on the far left side of the printer

to install the print cartridges.

Do not pull the Print Cartridge Carrier by hand. Doing so

may damage the printer.

2

Lift the Scanner Bed (➀), and support it with the Cartridge

Compartment Cover (➁).

Do not touch the

copper contact area.

3

Complete the following steps to move the Print Cartridge

Carrier into the installation position.

a) Press Setup until CARTRIDGE appears in the display.

b) Press

ˆ or ¤ until CHANGE CAR. appears in the second row of

the display.

c) Press Enter/Select.

The Print Cartridge Carrier moves to the far left side of the printer.

You are now ready to install the print cartridges.

Cartridge Type

Black/Photo*

Colour

Copper Contact Area

Cartridge Carrier Slot

Right

Left

1

Remove the sticker and the transparent tape covering the

copper contact area on one of the cartridges.

I

nstalling the Print Cartridges

Chapter 2

* Photo cartridge is optional.

To print correctly, the cartridges should be installed into

the correct slot.

Put the cartridges in the carrier slot as indicated below:

4

Insert cartridges.

Colour

Cartridge

Black or Photo

Cartridge

01-M30UK(1-6 to 2-11) 5/22/00 3:19 PM Page 10

Chapter 2

Setting up Your Printer

2-13

5

Push back the cartridge until it snaps securely into place.

You should hear a click sound.

6

Close the Printer Top Cover.

PUSH

BACK

Setting up Your Printer

2-12

7

Press ˆ or ¤ until BOTH appears in the second row of the

display.

8

Press Enter/Select.

LEFT CARTRIDGE? appears in

the display.

9

Press ˆ or ¤ to select the colour

cartridge type that you installed.

12

Press Enter/Select.

If you have installed a new

cartridge, an alignment test page

prints.

Depending on the cartridge

combination you have installed in

your machine, a test page with one

or more alignment patterns similar

to the ones shown on next page is

printed. Each pattern has a

number under it.

10

Press Enter/Select.

RIGHT CARTRIDGE? appears in

the display.

11

Press ˆ or ¤ to select the black/photo

cartridge type that you installed.

Installing the Print Cartridge

Continued

The cartridge types you can select are:

NEW STD COLOR for a new standard colour cartridge.

NEW HIGH COLOR for a new high-yield colour cartridge.

OLD COLOR for a used colour cartridge.

The cartridge types you can select are:

NEW STD BLACK for a new standard black cartridge.

NEW HIGH BLACK for a new high-yield black cartridge.

OLD BLACK for a used black cartridge.

NEW PHOTO for a new photo cartridge.

OLD PHOTO for a used photo cartridge.

LEFT CARTRIDGE?

NEW STD COLOR

RIGHT CARTRIDGE?

NEW STD BLACK

PRINTING

■■■

02-M30UK(2-12 to 2-21) 5/22/00 3:40 PM Page 12

Setting up Your Printer

2-14

Setting up Your Printer

2-15

Chapter 2

Installing the Print Cartridge

11

The following illustrations are examples of the alignment test

patterns. Each pattern has a letter above it (A, B, C, D, E,

and F for black/color, A, B, C and D for color/photo

cartridge).

Once the cartridge alignment test

page has printed, the display looks

like this:

The current alignment

value appears in the

second row.

To change the alignment value

1) From the ALIGNMENT A group on the test page, locate the

number under the alignment pattern that comes closest to forming

a perfectly straight line.

2) Press ˆ or ¤ to display the correct alignment value based on the

printed test page.

3) Press Enter/Select to choose the correct alignment value.

The next Alignment screen appears on the display.

4) Repeat steps 1 through 3 to select alignment values for B, C, D,

E, and F.

Once you pressed Enter/Select to choose the correct value for

ALIGNMENT F, the printer returns to the Ready Mode.

Continued

Cartridge type Part number

Standard Lexmark P/N 12A1970

High yield Lexmark P/N 12A1975

Standard Lexmark P/N 15M0120

High yield Lexmark P/N 15M0125

Lexmark P/N 12A1990

Black cartridge

Photo cartridge (optional)

Colour cartridge

●

When either print cartridge starts to run out of ink, replace the empty print cartridge.

If you do not have a new replacement for the empty print cartridge, leave the empty

print cartridge in the printer.

●

Keep a spare print cartridge on hand. When buying print cartridges, check the part

numbers referenced below carefully to ensure that you are buying the correct print

cartridge.

These print cartridges have been specifically designed to work with your printer to

produce results that are always clear and sharp.

●

If you want to purchase a new print cartridge, either contact your point of purchase

or any Lexmark authorized supplies dealer.

ALIGN CARTRIDGE

¤

15 [00-30] A

02-M30UK(2-12 to 2-21) 5/22/00 3:41 PM Page 14

Setting up Your Printer

2-16

Setting up Your Printer

2-17

Chapter 2

Each time you install a new print cartridge, run the Self Test to check if the

print cartridge is installed properly.

1

Press Setup until MAINTENANCE

appears in the display.

2

Press ˆ or ¤ until PRINT SELF

TEST appears in the second row of

the display.

3

Press Enter/Select.

The message PRINTING appears in

the display.

The printer software (printer driver) and the SmarThru 2 program

are provided on two CD-ROMs. To use your new machine as a

printer, the printer software must be installed. In addition, it is

recommended to install SmarThru 2 program to take more

features than the stand-alone printer.

Printer software (printer driver)

The printer driver accesses the printer features and allows

the computer to communicate with the printer.

SmarThru 2 program

The program called SmarThru 2 is an application program that helps

you manage your printer.

Samsung SmarThru 2 provides you with :

●

A Mail Box that can send, receive and store e-mail and fax

messages.

●

An Image Manager that supports operations on images.

●

Scan Manager that supports scanner operations.

●

A Copy Manager that controls the copying process.

●

AnyPage Lite OCR software gives you the possibility to convert

scanned images into text documents suitable for editing in your

favorite text editor.

●

Smart Media Manager that can store, delete and edit scanned

For information about SmarThru 2, see the separate

SmarThru 2 Guide.

T

esting the Printer

Chapter 2

I

nstalling the Printer Software

Chapter 2

[MAINTENANCE]

¤

HELP LIST

[MAINTENANCE]

¤

PRINT SELF TEST

PRINTING

■■■

02-M30UK(2-12 to 2-21) 5/22/00 3:41 PM Page 16

Chapter 2

Setting up Your Printer

2-18

Setting up Your Printer

2-19

Installing the Printer Software

If you do not have a CD-ROM drive, you

can copy the Setup program onto floppy

diskettes.

For more information see ‘Making

Installation Diskettes’ page 2-26.

Continued

Hardware Requirements

To install and run the Printer Software you must have the following

hardware configuration:

●

120MB of available Hard disk space

●

Pentium 133 or better

●

32MB of RAM or more

Software Requirements

To install and run the Printer Software you must have the following

software configuration.

●

Windows 95 OSR2

●

Windows 98 or Windows 98 SE

●

If you are installing the software onto a Windows NT 4 Workstation,

you must have installed Service Pack 3 or higher

●

Internet Explorer 4.01 or later

1

Make sure the printer is plugged in and connected to your

computer.

2

Start Windows.

3

When the New Hardware Found message appears, click

the Cancel button.

5

Select the printer model which is connected to

your computer.

6

Select the language you want to use .

4

Insert the Setup CD-ROM into the CD-ROM drive.

The Model Selection window should appear

automatically.

If the installation does not start automatically, do

the following:

a) Click Start ➝ Run from the Windows task bar.

b) Type e:\Setup.exe (substitute your CD-ROM drive

letter for the ‘e’) on the command line, then click the

OK button.

Installing the printer software

1

02-M30UK(2-12 to 2-21) 5/22/00 3:41 PM Page 18

Chapter 2

Setting up Your Printer

2-21

Setting up Your Printer

2-20

Setting up Your Printer

2-21

Installing the Printer Software

Continued

7

Click Install the Samsung Software on your PC.

The Welcome window appears.

8

Click Next.

Select this icon to

Adobe Acrobat Reader.

●

Typical (recommended)

This option allows you to install the

MFP driver, SmarThru software and

OCR software.

●

Compact (minimum)

This option only allows you to install

the MFP driver.

●

Custom (for experienced users)

This option allows you to choose

which components will be installed.

The installation program will prompt

you to select the software items.

●

The files are automatically installed.

●

The progress window appears on

your screen as the program files are

copied onto your computer.

Select this icon to make

diskettes of your software.

Select this icon to to

uninstall the Samsung

Software on your computer.

9

Type the user name and company and click the

Next button.

Select the folder which the Samsung Software will

be installed in, and click the Next button.

10

11

Choose the Setup type and click the Next button.

12

Select the program folder that you want to create

the program icons for, and click the Next button.

13

After the installation is completed, click on Finish.

The Windows will restart.

If there is no Internet Explorer 4.0 or above version on your PC,

the Setup program will install Internet Explorer version 5.0 on your PC

first. After installing it, to continue SCX-1000 Series software setup, run

‘Autorun.exe’ from the CD or reinsert the CD in the drive.

02-M30UK(2-12 to 2-21) 5/22/00 3:41 PM Page 20

Chapter 2

Setting Up Your Printer

2-22

Setting Up Your Printer

2-23

Installing the Printer Software

Continued

●

For more information about

the Fax modem class, see

the user guide supplied with

your fax modem.

1

Click the Next button when SmarThru Add New

Fax Modem window appears.

2

Select the modem that is installed in your system and then

click the Next button.

3

Type the identifier (usually your name), select the

fax modem class, and then click the Next button.

4

When you have completed, click Finish.

Adding a New Fax Modem

2

●

Contact your Internet

Service Provider for more

details.

●

If ‘Use Dial-up for internet

connection’ is selected in

step 1, follow the

instructions on the screen.

1

Select the way you are connected to the Internet

and then click the Next button.

Set up your Internet connection if you have an E-mail

account from your company or a service provider.

2

If ‘Connection to internet over LAN’ is selected in

step1, the following screen appears. Type your user

name and the e-mail address, and then click the Next

button.

3

Type the mail server address and then click the

Next button.

Setting up your Internet Connection

3

After Windows is restarted, now you will be asked to add Fax

Modem.

03-M30UK(2-22 to 3-3) 5/22/00 3:39 PM Page 22

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