5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 45
Component replacement procedures .................................................................................................................. 45
Service door ....................................................................................................................................... 45
Battery ............................................................................................................................................... 47
Hard drive .......................................................................................................................................... 48
Memory module ................................................................................................................................ 50
WWAN module ................................................................................................................................... 52
WLAN module .................................................................................................................................... 54
Keyboard ........................................................................................................................................... 56
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 60
Component replacement procedures .................................................................................................................. 60
Display panel (non-touch) ................................................................................................................. 60
RTC battery ........................................................................................................................................ 64
Internal base enclosure ..................................................................................................................... 65
Internal base enclosure (HP EliteBook 745 models) ...................................................... 65
Internal base enclosure (HP EliteBook 755 models) ...................................................... 68
Fan ..................................................................................................................................................... 71
Card reader board .............................................................................................................................. 72
VGA/USB board .................................................................................................................................. 74
Heat sink ............................................................................................................................................ 76
Power button board .......................................................................................................................... 78
Fingerprint reader assembly ............................................................................................................. 80
System board .................................................................................................................................... 82
Speaker assembly ............................................................................................................................. 87
Display assembly ............................................................................................................................... 89
7 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ........................................................................ 95
Using Computer Setup ......................................................................................................................................... 95
Starting Computer Setup .................................................................................................................. 95
Navigating and selecting in Computer Setup ................................................................................... 95
Restoring factory settings in Computer Setup ................................................................................. 96
Updating the BIOS ............................................................................................................................. 97
Determining the BIOS version ......................................................................................... 97
8 Computer Setup (BIOS) and MultiBoot in Windows 8.1 ..................................................................................... 98
Using Computer Setup ......................................................................................................................................... 98
Starting Computer Setup .................................................................................................................. 98
Navigating and selecting in Computer Setup ................................................................................... 98
Restoring factory settings in Computer Setup ................................................................................. 99
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