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ThinkPadX1WirelessTouchMouse
UserGuide
http://www.lenovo.com/safety
Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited
Warranty”onpage13
.
SecondEdition(April2016)
©CopyrightLenovo2016.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Safetyinformation..........iii
Aboutthisuserguide..........1
Productdescription..............1
Installingthemouse.............3
Installingthesoftware.............4
Usingthemouse...............5
Chargingthemouse.............5
Checkingtheindicatorstatus..........6
Troubleshooting...............7
Productspecifications.............9
AppendixA.ServiceandSupport..11
Onlinetechnicalsupport...........11
Telephonetechnicalsupport.........11
Accessibilityinformation...........11
AppendixB.LenovoLimited
Warranty................13
Part1-GeneralTerms...........13
Part2-Country-specificTerms........15
Part3-WarrantyServiceInformation......18
SuplementodeGarantíaparaMéxico......19
AppendixC.Electronicemission
notices................21
FederalCommunicationsCommissionDeclaration
ofConformity...............21
AppendixD.Notices.........25
Recyclingandenvironmentalinformation....25
RecyclinginformationforChina........25
RecyclinginformationforBrazil........26
BatteryrecyclinginformationfortheEuropean
Union..................26
ImportantWEEEinformation.........27
ExportClassificationNotice.........27
Trademarks................28
AppendixE.RestrictionofHazardous
SubstancesDirective(RoHS).....29
EuropeanUnionRoHS...........29
ChinaRoHS................29
TurkishRoHS...............29
UkraineRoHS...............29
IndiaRoHS................30
©CopyrightLenovo2016
i
iiThinkPadX1WirelessTouchMouseUserGuide
Safetyinformation
Beforeusingtheproduct,besuretoreadthesafetydocumentationthatcomeswiththeproduct.
Antesdeusaroproduto,certifique-sedeleradocumentaçãodesegurançaincluída.
Prijekorištenjaproizvodasvakakopročitajtepriloženudokumentacijukojasetičesigurnosti.
Předpoužitímproduktujetřebasipřečístbezpečnostnídokumentaci,kterájedodávánasproduktem.
Førdubrugerproduktet,skaldusørgeforatlæsedesikkerhedsforskrifter,derfølgermedproduktet.
Luetuotteenmukanatoimitetutturvaohjeetennentämäntuotteenkäyttöä.
Avantd'utiliserleproduit,veillezàbienlireladocumentationrelativeàlasécuritéfournieavecleproduit.
Πρινναχρησιμοποιήσετετοπροϊόν,διαβάστεταέγγραφαγιατηνασφάλειαπουτοσυνοδεύουν.
VorVerwendungdesProduktssolltenSieunbedingtdieSicherheitsdokumentationlesen,dieim
LieferumfangdesProduktsenthaltenist.
Atermékhasználataelőttmindenképpenolvassaelatermékhezkapottbiztonságielőírásokat.
Primadiutilizzareilprodotto,accertarsidileggereladocumentazionesullasicurezzafornitaconilprodotto.
Lees,voordatuhetproductgebruikt,deveiligheidsdocumentatiediemethetproductismeegeleverd.
Førdubrukerproduktet,mådulesesikkerhetsdokumentasjonensomfølgermedproduktet.
Przedskorzystaniemzproduktunależyzapoznaćsięzdokumentacjąnatematbezpieczeństwadostarczoną
wrazzproduktem.
Antesdeutilizaroproduto,certifique-sedequelêadocumentaçãodesegurançafornecidacomoproduto.
Преждечемиспользоватьэтотпродукт,ознакомьтесьсдокументациейпотехникебезопасности,
входящейвкомплектпоставкипродукта.
Predpoužívanímproduktusiprečítajtebezpečnostnúdokumentáciudodanúsproduktom.
Predenzačneteuporabljatiizdelek,preberitevarnostnodokumentacijo,kistejoprejeliskupajzizdelkom.
Antesdeutilizarelproducto,asegúresedeleerladocumentacióndeseguridadqueseentregajuntoconeste.
Lässäkerhetsinstruktionernasomföljermedprodukteninnandubörjaranvändaden.
©CopyrightLenovo2016
iii
ivThinkPadX1WirelessTouchMouseUserGuide
Aboutthisuserguide
ThisuserguideprovidesinformationabouttheThinkPad
®
X1WirelessTouchMouse.
Productdescription
TheThinkPadX1WirelessTouchMouseisdesignedformultiplefunctions.Itcanworkasatraditionalmouse
ineitherthe2.4GHzwirelessmodeortheBluetoothmode.Itcanalsoworkasatouchpad,inwhichmode
youcanuseitasavirtuallaserpointerforMicrosoft
®
PowerPoint
®
presentations.
Whenyouuseitasatraditionalmouse,thetwomodesandtheirsupportedMicrosoftWindows
®
operating
systemsareasfollows:
•2.4GHzWirelessMode(USBreceiver):
–Windows7
–Windows8
–Windows8.1
–Windows10
•Bluetoothmode:
–Windows8
–Windows8.1
–Windows10
Thefollowingfiguresshowthefrontviewandrearviewofthemouse.
1Leftbutton
2Touchscrollstrip
3Rightbutton
4Fourindicators
Figure1.Mousefrontview
©CopyrightLenovo2016
1
1Powerswitch
2Pageforwardbutton*
3Pagebackbutton*
4Bluetoothparingindicator
5Modeswitch
6UniversalSerialBus(USB)receiver
7USBreceivercompartment
8Chargingconnector
9Chargingindicator
10Touchpad
Figure2.Mouserearview
Note:*ThepageforwardandpagebackbuttonsaretestedandqualifiedbyLenovoforMicrosoft
PowerPointpresentations.Thesebuttonsmighthavedifferentfunctionsornotworkinotherapplications
thatarenottestedorqualifiedbyLenovo.
Youroptionpackageincludesthefollowingitems:
•ThinkPadX1WirelessTouchMouse(includingaUSBreceiver)
•USBchargingcable
•Documentation
2ThinkPadX1WirelessTouchMouseUserGuide
Installingthemouse
Tousethemouseinthe2.4GHzwirelessmode,dothefollowing:
1.Slidethebottomofthemouseforwardandensurethatthemodeswitchisinthe2.4GHzposition.
2.TaketheUSBreceiveroutofthemouse.
3.ConnecttheUSBreceivertoanavailableUSBconnectoronthecomputer.
4.Movethepowerswitchtotheonposition.
5.Slidethebottomofthemousedownuntilitclicksintoplace.Themouseisreadytouse.
1
4 5
2 3
Figure3.Usingthemouseinthe2.4GHzwirelessmode
Aboutthisuserguide3
TousethemouseintheBluetoothmode,dothefollowing:
1.Slidethebottomofthemouseforward,andpushthemodeswitchtotheBluetoothposition.
2.EnabletheBluetoothfunctionofyourcomputer.
3.Movethepowerswitchtotheonposition.SlideandholdthemodeswitchtotheBluetoothpairing
positionuntiltheBluetoothparingindicatorisblinking.SelectThinkPadX1mouseintheavailable
devicelistonyourcomputer.
4.Slidethebottomofthemousedownuntilitclicksintoplace.Themouseisreadytouse.
1
2
43
Figure4.UsingthemouseintheBluetoothmode
Note:TheBluetoothparingindicatorandthefourfrontindicatorsareblinkingwhenthemouseissearching
foraBluetoothconnection.
Installingthesoftware
ItisrecommendedthatyouinstalltheLenovoMouseSuitesoftwarebeforeyouusetheThinkPadX1
WirelessTouchMouse.Afterinstallingthesoftware,youcancustomizeadvancedsettingsforyourmouse.
Note:Itisrecommendedthatyouuninstallanypreviouslyinstalledmousesoftwarebeforeinstallingthe
LenovoMouseSuitesoftware.Tocheckifanymousesoftwareisinstalledonyourcomputer,viewControl
Panelbylargeiconsorsmallicons,andthenclickProgramandFeaturestodisplaytheinstalledprogram
list.
ToinstalltheLenovoMouseSuitesoftware,dothefollowing:
1.Gotohttp://www.lenovo.com/support/mice.
2.LocateThinkPadX1WirelessTouchMouseintheproductlistandclicktodownloadtheinstallationfile
oftheLenovoMouseSuitesoftware.
3.Double-clicktheinstallationfile.WhentheHardwareInterfaceSelectionwindowisdisplayed,select
DualMode(USB+Bluetooth)Interface,andthenfollowtheinstructionsonthescreentocomplete
theinstallation.
4ThinkPadX1WirelessTouchMouseUserGuide
WiththeLenovoMouseSuitesoftware,youcanenablethevirtuallaserpointerfunction,whichistested
andqualifiedbyLenovoforMicrosoftPowerPointpresentations.Thevirtuallaserpointermightfunction
differentlyornotworkinotherapplicationsthatarenottestedorqualifiedbyLenovo.
EnsurethatyouhaveselectedEnableVirtualLaserPointerforTouchpad(supportedinPowerpoint)
beforeusingthevirtuallaserpointerfunction.
ToselectEnableVirtualLaserPointerforTouchpad(supportedinPowerpoint),dothefollowing:
1.InstalltheLenovoMouseSuitesoftware.
2.GotoControlPanel,andviewitbylargeiconsorsmallicons.
3.Locateandclickthemouseicon.Themousepropertieswindowisdisplayed.
4.ClicktheLenovotab,andthenselectEnableVirtualLaserPointerforTouchpad(supportedin
Powerpoint).
Usingthemouse
YoucanusetheThinkPadX1WirelessTouchMouseasatraditionalmouseortouchpad.Inthetouchpad
mode,youcanuseitasavirtuallaserpointerforMicrosoftPowerPointpresentations.
•Asatraditionalmouse,usethetouchscrollstripinthemiddletoscrollupanddown.
•Asatouchpad,turnoverthemousetoenablethetouchpadandtouchbuttonfunctions:
–Onthetouchpad,usesingle-fingertaptoclick,andtwo-fingertaptoright-clickonthetouchpad.
–Nogesturesorzoomingissupported.
–AsavirtuallaserpointerforMicrosoftPowerPointpresentations,see“Installingthesoftware”on
page4toenablethevirtuallaserpointerfunction.
–ClickthetouchbuttonstomakepageforwardorbackwardforMicrosoftPowerPointpresentations.
Note:Thepageforwardorbackwardfunctionsarethedefaultfunctionsofthetouchbuttons.The
touchbuttonsmighthavedifferentfunctionsinotherapplicationsthatarenottestedorqualifiedby
Lenovo.Toenabletheotherfunctions,viewControlPanelbylargeiconsorsmalliconsandthenclick
themouseicon.Inthedisplayedmousepropertieswindow,makeyourpreferredselectionsunder
theLenovotab.
Chargingthemouse
Tochargethemouse,dothefollowing:
1.Slidethebottomofthemouseforward.
2.ConnectoneendoftheUSBchargingcabletothechargingconnectorandtheotherendtoanavailable
USBconnectoronacomputer.Themouseisundercharging.
Aboutthisuserguide5
Figure5.Chargingthemouse
Notes:
•TheUSBchargingcableisonlyforchargingthemouse.Donotuseittotransmitdata.
•Itmighttakeabouttwohourstochargethemouse.
•Tomaximizethebatterylife,turnoffthemousewhenyoufinishusingthemouse.
Checkingtheindicatorstatus
Youcancheckindicatorstatusforthebatterypowerremainingandthemousestatus.
Turnonthemouseandthencheckthebatterypowerremaining.
IndicatorstatusBatterypowerremaining
Fourindicatorson
75%–100%
Threeindicatorson
50%–75%
Twoindicatorson
25%–50%
Onlyoneindicatoron
≤25%
Noindicatoronoronlyoneblinking
Depleted.Chargethemouse.
ChargethemouseandthenchecktheLEDindicators.
Indicatorstatus
Chargingstatus
Fourindicatorson
100%
Threeindicatorson,andthefourthindicatorblinking75%–100%
Twoindicatorson,andthethirdindicatorblinking
50%–75%
Onlyoneindicatoron,andthesecondindicator
blinking
25%–50%
Noindicatoronoronlyoneblinking
0–25%
6ThinkPadX1WirelessTouchMouseUserGuide
Turnonthemouseandthenchecktheindicators.
IndicatorstatusMousestatus
Fourindicatoronthefront:blinkingonebyone
Bluetoothpairingmode
BluetoothparingindicatorblinkingBluetoothpairingmode
ChargingindicatorblinkingCharging
Chargingindicatoron
Fullycharged
Troubleshooting
Thistopicprovidesbasictroubleshootinginformationwhenyouencounterproblemswithyourmouse.
Problem:Themouseisnotrecognizedbytheoperatingsystem.
Solution:
FortheWindows7operatingsystem:
1.ClickStart➙ControlPanel.
2.DependingonyourControlPanelmode,double-clickSystemorclickPerformanceandMaintenance
➙System.
3.ClicktheHardwaretab.
4.ClickDeviceManager.
5.ScrolldownuntilyoufindMiceandotherpointingdevices.Then,expandtheMiceandother
pointingdevicescategory.
6.Right-clickHID-compliantmouse,andthenselectUninstall.Awarningmessageisdisplayed,
promptingyouthatyouaregoingtoremoveadevicefromtheoperatingsystem.
7.ClickOK.
8.Right-clickMiceandotherpointingdevices,andthenselectScanforhardwarechangesto
re-detectthehardware.
Note:Ifayellowexclamationmarkisdisplayedinfrontofthemouseorreceivernameafterre-detection,
itindicatesthatthemouseorreceiverdriverisnotsuccessfullyinstalled.Right-clickthemouseor
receivername,andthenselectUpdateDriverorUpdateDriverSoftwaretoinstallthemouseor
receiverdriveragain.
FortheWindows8orWindows8.1operatingsystem:
1.Fromthedesktop,movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythe
charms,andthenclickSettings➙ControlPanel.
2.DependingonyourControlPanelmode,clickDeviceManagerorclickHardwareandSound➙
DeviceManager.
3.ScrolldownuntilyoufindMiceandotherpointingdevices.Then,expandtheMiceandother
pointingdevicescategory.
4.Right-clickHID-compliantmouse,andthenselectUninstall.Awarningmessageisdisplayed,
promptingyouthatyouaregoingtoremoveadevicefromtheoperatingsystem.
5.ClickOK.
6.Right-clickMiceandotherpointingdevices,andthenselectScanforhardwarechangesto
re-detectthehardware.
Aboutthisuserguide7
Note:Ifayellowexclamationmarkisdisplayedinfrontofthemousenameafterre-detection,itindicates
thatthemousedriverisnotsuccessfullyinstalled.Right-clickthemousename,andthenselectUpdate
DriverorUpdateDriverSoftwaretoinstallthemousedriveragain.
FortheWindows10operatingsystem:
1.Fromthedesktop,movethepointertobottom-leftcornerofthescreen,andthensearchDevice
Managerinthesearchbox.
2.OpenDeviceManager,scrolldownuntilyoufindMiceandotherpointingdevices,andthenexpand
theMiceandotherpointingdevicescategory.
3.Right-clickHID-compliantmouse,andthenselectUninstall.Awarningmessageisdisplayed,
promptingyouthatyouaregoingtoremoveadevicefromtheoperatingsystem.
4.ClickOKtoremovethedevice.
5.Afteryouremovethedevice,right-clickMiceandotherpointingdevices,andthenselectScanfor
hardwarechangestore-detectthehardware.
Note:Ifayellowexclamationmarkisdisplayedinfrontofthemousenameafterre-detection,itindicates
thatthemousedriverisnotsuccessfullyinstalled.Right-clickthemousename,andthenselectUpdate
DriverorUpdateDriverSoftwaretoinstallthemousedriveragain.
Problem:Themousepointerdoesnotmovesmoothly.
Solution:
•Ensurethatyouhavefollowedtheinstallationinstructions.
•Cleanthemouselenswithasoftcottonswab.Donotuseanyliquidorsolventtocleanthemouselens
becausetheymightdamagethelens.
•Putamousematorwhitepaperunderthemouse.Themousemightnotworkproperlyonahighly
reflectivesurface,suchasaglassormirrorsurface.Themousecanneitherworkproperlyonaregular
patternsurface,suchassomeelectrostaticpreventionsurfaceorsomepaperinmagazine.
•ReinstalltheLenovoMouseSuitesoftware.
Problem:IhaveconnectedtheUSBreceivertoaUSBconnectoronthesideofaThinkCentreall-in-one
desktopcomputer.Afterthat,whenIusethemouseinthe2.4GHzwirelessmode,themouseisinterrupted
andthemousepointerlagsoritcannotmove.
Solution:
•ItisrecommendedthatyouconnecttheUSBreceivertoarearUSBconnectoronyourThinkCentre
all-in-onedesktopcomputer.
•UseyourmouseintheBluetoothmode.
Problem:IhaveconnectedtheUSBreceivertoaUSBconnectoronadock.Afterthat,whenIusethe
mouseinthe2.4GHzwirelessmode,themouseisinterruptedandthemousepointerlagsoritcannotmove.
Solution:
•ItisrecommendedthatyouconnecttheUSBreceivertoafrontUSB3.0connectoronthedock.Avoid
connectinganotherUSB3.0devicenexttotheconnectorwiththeUSBreceiver.
•UseyourmouseintheBluetoothmode.
Problem:ThemouseisnotrecognizedbymycomputerwhenIuseitintheBluetoothmode.
Solution:
8ThinkPadX1WirelessTouchMouseUserGuide
•EnsurethatyouhaveenabledtheBluetoothfunctiononyourcomputer.
•Restartyourcomputer.
•UpgradeyourBluetoothdrivertothelatestmanuallyorbyThinkVantageSystemUpgrade.
•EnsurethatyouhavefollowedtheinstallationinstructionstousethemouseintheBluetoothmode.
•EnsurethatthemouseiswithinthemaximumBluetoothrange,10m(32.81ft).
Problem:IntheBluetoothmode,themouselosestheconnectionwiththeThinkCentreall-in-onedesktop
computerorThinkPadcomputerrandomly.
Solution:
1.EnsurethatthecomputerisinstalledwiththeMicrosoftWindows8operatingsystemorlater.
2.ClickComputer➙Manage➙Bluetooth.
3.Right-clicktheBluetoothhostyouuse.ThePropertieswindowisdisplayed.
4.ClickthePowerManagementtab,andthenclearAllowthecomputertoturnoffthisdevicetosave
powertodisabletheselectivesuspendfunction.
Problem:Thevirtuallaserpointerisnotshownaftervirtuallaserpointerfunctionisenabled.
Solution:
•ThevirtuallaserpointerfunctionistestedandqualifiedbyLenovoforMicrosoftPowerPointpresentations.
Itmighthavedifferentfunctionsordonotworkinotherapplicationsthatarenottestedorqualified
byLenovo.
Productspecifications
ThefollowingtabledescribestheThinkPadX1WirelessTouchMousespecifications.
Items
Specification
Color
Black
Dimensions
•Length:95mm(3.7inches)
•Width:56.8mm(2.2inches)
•Height:20.4mm(0.8inches)
Weight(includingtheUSBreceiver)58g(0.11lb)
BluetoothandUSB•Bluetooth4.0(alsocalledBluetoothSmartReady)or
later
•USB2.0orlater
Batterylife
Uptoonemonth(variesbydifferentusingmethods)
USBchargingcablelength100mm(3.9inches)
Aboutthisuserguide9
10ThinkPadX1WirelessTouchMouseUserGuide
AppendixA.ServiceandSupport
Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe
warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull
explanationofLenovowarrantyterms.
Onlinetechnicalsupport
Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:
http://www.lenovo.com/support
Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty
period.Inaddition,ifyouroptionisinstalledinaLenovocomputer,youmightbeentitledtoserviceatyour
location.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.
Telephonetechnicalsupport
InstallationandconfigurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days
aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscanceled,ormade
availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.
BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:
optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,
theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware
configurationinformationforyoursystem.
Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour
computerduringthecall.
Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo
Supportisalwaysavailableathttp://www.lenovo.com/support/phone.Ifthetelephonenumberforyour
countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.
Accessibilityinformation
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetexttoexplaintheimagesothatvisuallyimpairedusers
canunderstandtheimagewhentheyuseascreenreader.
ToopenandviewPDFfiles,yourcomputermusthavetheAdobeReaderprograminstalled.TheAdobe
Readerprogramalsoisavailablefordownloadat:
http://www.adobe.com
©CopyrightLenovo2016
11
12ThinkPadX1WirelessTouchMouseUserGuide
AppendixB.LenovoLimitedWarranty
L505-0010-0208/2011
ThisLenovoLimitedWarrantyconsistsofthefollowingparts:
Part1-GeneralTerms
Part2-Country-specificTerms
Part3-WarrantyServiceInformation
ThetermsofPart2replaceormodifytermsofPart1asspecifiedforaparticularcountry.
Part1-GeneralTerms
ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand
notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.
WhatthisWarrantyCovers
LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson
theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecified
byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecified
in“Part3-WarrantyServiceInformation”below.Thiswarrantyonlyappliestoproductsinthecountry
orregionofpurchase.
THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES
ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED
WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.
ASSOMESTATESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR
IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT,SUCH
WARRANTIESAPPL YONL YTOTHEEXTENTANDFORSUCHDURATIONASREQUIREDBYLAWAND
ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO
NOTALLOWLIMITATIONSONTHEDURATIONOFANIMPLIEDWARRANTY,THEABOVELIMITATION
ONDURATIONMAYNOTAPPL YTOYOU.
HowtoObtainWarrantyService
Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby
contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir
telephonenumbersisavailableat:www.lenovo.com/support/phone.
Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay
applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation
specifictoyourlocation.
CustomerResponsibilitiesforWarrantyService
Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:
•followtheservicerequestproceduresspecifiedbytheServiceProvider;
©CopyrightLenovo2016
13
•backuporsecureallprogramsanddatacontainedintheproduct;
•providetheServiceProviderwithallsystemkeysorpasswords;
•providetheServiceProviderwithsufficient,free,andsafeaccesstoyourfacilitiestoperformservice;
•removealldata,includingconfidentialinformation,proprietaryinformationandpersonalinformation,from
theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits
accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall
notberesponsibleforthelossordisclosureofanydata,includingconfidentialinformation,proprietary
information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;
•removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;
•ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;
•ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider
toprovidewarrantyservice.
WhatYourServiceProviderWillDotoCorrectProblems
WhenyoucontactaServiceProvider,youmustfollowthespecifiedproblemdeterminationandresolution
procedures.
TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote
assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.
Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer
ReplaceableUnit”or“CRU.”Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.
Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor
theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice
designatedfortheproductunder“Part3-WarrantyServiceInformation”below.
IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace
itwithonethatisatleastfunctionallyequivalent.
IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole
remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora
refundofyourpurchaseprice.
ReplacementProductsandParts
Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.
UseofPersonalContactInformation
Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout
yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail
address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto
inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety
issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry
wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere
requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.
14ThinkPadX1WirelessTouchMouseUserGuide
/