Becken BAC3403 AC 9 12 BTU Owner's manual

Aire Acondicionado Multi Split 18 BTUs 2x1

Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1

Unidade Interior de 9 e 12 BTUs

Air Conditioner

Multi Split 18 BTUs 2x1

9 and 12 BTUs Indoor Units

AF_Manual_AC_061217_EN.indd 1 15/12/2017 11:26

Dear client,

Thank you for purchasing this product.

The quality of this appliance has been certied by several

laboratory tests. This instructions manual is provided to

simplify the use of the appliance as well as to guarantee

a safe use.

Please read carefully the instructions and safety measures

described in this manual.

We sincerely hope you will be satised when using your new

appliance.

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EN

Air Conditioner Multi Split 18 BTUs 2x1 9 and 12 BTUs Indoor Units

Aire Acondicionado Multi Split 18 BTUs 2x1 Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1 Unidade Interior de 9 e 12 BTUs

INDEX

1. SAFETY INSTRUCTIONS 4

1.1. Power Supply 5

1.2. Power Cord and Other Cables 5

1.3. Humidity and Water 5

1.4. Cleaning 6

1.5. General Precautions 6

2. OPERATING INSTRUCTIONS 10

2.1. Product Description 10

2.2. Product Usage 18

2.3. Maintenance 34

2.4. Troubleshooting 36

3. POSTSALE SERVICE 40

4. ENVIRONMENTAL PROTECTION 41

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1. SAFETY INSTRUCTIONS

Important Warnings

Before using your appliance read these instructions manual carefully

and keep it in a safe place as you may need to consult it in the future.

Before turning on your appliance, and to ensure a safe and correct

operation, do not use if:

• It has fallen to the ground;

• You notice any evidence of damage;

• Any anomaly occurs during its operation.

To avoid hazards or deterioration of your appliance through incorrect

use it is advisable to read these instructions thoroughly.

Your appliance may not be used for other purposes than the ones

intended and solely for household use. Any damage resulting from

using the appliance outside this scope, any incorrect use, as well as

any manual modifications to the product will not be covered and

automatically voids the warranty.

WARNING

RISK OF ELECTRIC SHOCK

DO NOT OPEN

Warning: to avoid the risk of electric shock, do not

remove the cover. The interior does not contain any parts

that can be repaired by the user. Ask for the Customer

Support Service.

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EN

Air Conditioner Multi Split 18 BTUs 2x1 9 and 12 BTUs Indoor Units

Aire Acondicionado Multi Split 18 BTUs 2x1 Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1 Unidade Interior de 9 e 12 BTUs

Assistance

In case of malfunction, take your appliance to the Customer Support

Service for assistance.

This appliance can be used by children from the age of 8 and by

people with reduced physical, sensorial or mental capabilities and/or

lack of experience and knowledge if they have been given instructions

on using the appliance safely and if they understand the hazards

involved. Children may not play with the appliance. Cleaning and

maintenance must not be carried out by children without supervision.

These instructions are also available at www.suporteworten.pt

1.1. Power Supply

Make sure the main voltage is compatible with the appliance’s. If this is

not the case, please consult the Customer Support Service.

1.2. Power Cord and Other Cables

Do not tangle the cord or pull it to disconnect the appliance. Also, keep

the cord away from warm surfaces.

Never use the appliance if it has a damaged cable or socket.

Take it to the Customer Support Service for replacement.

1.3. Humidity and Water

Do not use your appliance in humid places. Do not allow the appliance

to become wet under any circumstances as this may be dangerous.

To avoid re hazard or electric shock do not expose your appliance

to humidity or water. Furthermore, do not place your appliance under

water (e.g. for cleaning).

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1.4. Cleaning

Before cleaning, be sure to switch o the appliance and remove the

plug from the main power supply. Always allow the unit to cool down

before cleaning.

To clean the exterior of the product, use a dry soft cloth only.

1.5. General Precautions

• Please follow the instructions in the user manual which help to

properly install and operate this product and enjoy its advanced

features. Please keep the instructions for future reference.

• Read all instructions before using the product.

• Maintenance and service operations are only to be carried out by

authorized professionals.

• Any damage caused by manual modications to the product is not

covered by the warranty.

• If this product is used for other purposes than the ones originally

intended, or if it is not correctly connected, the product may become

damaged and the warranty will be voided.

• Do not connect this air conditioner to multi-purpose sockets.

Otherwise, it may cause a re hazard.

• Please disconnect the air conditioner from the power supply when

cleaning. Otherwise, it may cause an electric shock.

• If the supply cord is damaged, it must be replaced by the

manufacturer, its service agent or similarly qualied professionals in

order to avoid a hazard.

• Do not wash the air conditioner with water to avoid an electric shock.

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EN

Air Conditioner Multi Split 18 BTUs 2x1 9 and 12 BTUs Indoor Units

Aire Acondicionado Multi Split 18 BTUs 2x1 Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1 Unidade Interior de 9 e 12 BTUs

• Do not spray water on the indoor unit, as it may cause an electric

shock or malfunction.

• After removing the lter, do not touch the ns to avoid an injury.

• Do not use re or a hair dryer to dry the lter to avoid deformation or

a re hazard.

• Do not repair the air conditioner by yourself, as it may cause an

electric shock or damage. Please contact your dealer when you need

to repair it.

• Do not put your ngers or any objects into the air inlet or air outlet,

as it may cause a personal injury or damage.

• Do not block the air outlet or air inlet, since it may cause malfunction.

• Do not spill water on the remote control, as this may damage the

remote control. When below phenomenon occurs, please turn o

the air conditioner and disconnect the power immediately, and then

contact your dealer or qualied professionals for service:

• The power cord is overheating or damaged.

• There is an abnormal sound during operation.

• The circuit break trips o frequently.

• The air conditioner gives o a burning smell.

• The indoor unit is leaking. If the air conditioner operates under abnormal

conditions, it may cause a malfunction, electric shock or re hazard.

• When turning the unit on or o using the emergency operation switch,

please press this switch with an insulating object other than metal.

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• Do not step or place heavy objects on the top panel of the outdoor

unit. This may cause damage or personal injury.

• The installation must be performed by qualied professionals.

Otherwise, it may cause personal injury or damage.

• Please follow the electric safety regulations when installing the unit.

• According to the local safety regulations, use a qualied power

supply circuit and circuit breaker.

• Please install the circuit breaker. If not, it may cause malfunction.

• An all-pole disconnection switch with a contact separation of at least

3 mm regarding all poles should be connected in your xed wiring.

• When including a circuit breaker with suitable capacity, please note

the following table. The air switch should include a magnet buckle

and heating buckle function, as it can protect against a circuit-short

and overload.

• The Air Conditioner should be properly grounded. Incorrect

grounding may cause an electric shock.

• Do not use an unqualied power cord.

• Make sure the power supply matches the requirement of the air

conditioner in order to avoid unstable power supply or incorrect

wiring or malfunction. Please install proper power supply cables

before using the air conditioner.

• Properly connect the power socket’s live wire, neutral wire and

grounding wire.

• Be sure to cut o the power supply before performing any work

related to electricity and safety.

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EN

Air Conditioner Multi Split 18 BTUs 2x1 9 and 12 BTUs Indoor Units

Aire Acondicionado Multi Split 18 BTUs 2x1 Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1 Unidade Interior de 9 e 12 BTUs

• Do not turn the power on before nishing the installation.

• If the supply cord is damaged, it must be replaced by the

manufacturer, its service agent or similarly qualied professionals in

order to avoid a hazard.

• If the refrigerant circuit’s temperature is high, please keep the

interconnection cable away from the copper tube.

• The appliance must be installed in accordance with national wiring

regulations.

• The installation must be performed by authorized personnel only in

accordance with NEC and CEC requirements.

• This air conditioner is a rst-class electric appliance. It must be

properly grounded by a professional with a specialized grounding

device. Please make sure it is always eectively grounded, otherwise

it may cause an electric shock.

• The yellow-green wire in the air conditioner is a grounding wire,

which cannot be used for other purposes.

• The grounding resistance should comply with national electric safety

regulations.

• The appliance must be positioned so that the plug is accessible.

• All wires of the indoor and outdoor units should be connected by a

professional.

• If the length of the power connection wire is insuicient, please contact

the supplier for a new one. Avoid extending the wire by yourself.

• For an air conditioner with plug, the plug should be reachable after

nishing the installation.

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• For an air conditioner without plug, a circuit breaker must be

installed in the line.

• If you need to relocate the air conditioner to another place, only

qualied professionals can perform the work. Otherwise, it may cause

a personal injury or damage.

• Select a location that is out of reach for children and far away from

animals or plants. If this cannot be avoided, please add a fence for

safety purposes.

• The indoor unit should be installed close to the walk.

2. OPERATING INSTRUCTIONS

2.1. Product Description

Parts Description

Indoor Unit air inlet

panel

lter

aux. button

horizontal louver

air outlet

remote control

(Display content or position may

dier from above graphics, please

refer to actual products)

NOTICE: The actual product may dier from above graphics,

please refer to actual products.

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EN

Air Conditioner Multi Split 18 BTUs 2x1 9 and 12 BTUs Indoor Units

Aire Acondicionado Multi Split 18 BTUs 2x1 Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1 Unidade Interior de 9 e 12 BTUs

Display

For some models: For some models:

For some models:

display

temp.

indicator

receiver

window

LED color power indicator:

Green status - ON

Red status - OFF

LED color mode indicator:

White/W Cool Mode

Red/R Heat Mode (only for heating model)

Orange/O Dry Mode

Display content or position may dier from above graphics; please refer

to actual products.

cooling

indicator

power

indicator

receiver

window

displaydrying

indicator

temp.

indicator

heating

indicator

heating

indicator

cooling

indicator

power

indicator

drying

indicator

receiver

window

display

temp.

indicator

For some models:

display

temp.

indicator

receiver

window

LED color power indicator:

Green status - ON

Red status - OFF

LED color mode indicator:

White/W Cool Mode

Red/R Heat Mode (only for heating model)

Green/G Dry Mode

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Buttons on remote control

1. ON/OFF button

2. MODE button

3. +/- button

4. FAN button

5. SWING button

6. SLEEP button

7. TIMER button

Icons on display screen

Timer on Timer o

Sending signal

swing operation

sleep operation

set speed

lock

Set timeSet temperature

auto operation

cool operation

fan operation

dry operation

heat operation

Buttons on remote control

Note:

• This is a general use remote control, and it could be used for air

conditioners with multifunction; For some functions that the model

does not have, pressing the corresponding button on the remote

control will make the unit keep the original running status.

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EN

Air Conditioner Multi Split 18 BTUs 2x1 9 and 12 BTUs Indoor Units

Aire Acondicionado Multi Split 18 BTUs 2x1 Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1 Unidade Interior de 9 e 12 BTUs

• When power is connected (standby status), you can operate the air

conditioner through the remote control.

• When unit is on, each time you press the button on the remote

control, the sending signal icon “ “ on the remote’s display will

blink once. If the air conditioner gives out a beeping sound, it means

the signal has been sent.

• When unit is o, the set temperature will be displayed on the

remote control (if the indoor unit’s display light is turned on, the

corresponding icon will be displayed); When the unit is on, it will

display the icon for on-going function.

1 - ON/OFF button

Press this button to turn the unit on/o.

2 - MODE button

Pressing this button once can select your required mode in a loop

sequence as below (the corresponding icon “ “ will light up as soon

as the mode is selected):

AUTO COOL DRY FAN HEAT

(Only for models with

heating function)

• When selecting auto mode, the air conditioner will operate

automatically according to ambient temperature. The set

temperature cannot be adjusted and will not be displayed either.

Press the FAN button to adjust the fan speed.

• When selecting cool mode, the air conditioner will operate under cool

mode. Afterwards, press + or - button to adjust the set temperature.

Press the FAN button to adjust the fan speed.

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• When selecting dry mode, the air conditioner will operate at low

fan speed under dry mode. In dry mode, the fan speed cannot be

adjusted.

• When selecting fan mode, the air conditioner will operate in fan

mode only. Afterwards, press the FAN button to adjust the fan speed.

• When selecting heat mode, the air conditioner will operate under

heat mode. Afterwards, press + or - button to adjust the set

temperature. Press the FAN button to adjust the fan speed.

(A cooling only unit cannot receive a heating mode signal. If you set

the HEAT mode via the remote control, pressing the ON/OFF button

cannot turn the air conditioner on).

3 - + / - buttons

• Pressing + or - buttons once will increase or decrease the set

temperature by 1 °F (°C). Hold + or - button for 2 sec. and the set

temperature on the remote control will quickly change. Release the

button after your required set temperature is reached.

• When setting Timer On or Timer O, press + or - button to adjust

the time. (See TIMER Button for setting details)

4 - FAN button

Pressing this button can select the fan speed in a loop sequence as follows:

AUTO, SPEED 1 ( ), SPEED 2 ( ), SPEED 3 ( ), SPEED 4 ( ).

AUTO

Note:

• Under Auto speed, the air conditioner will automatically select a proper

fan speed according to ambient temperature.

• The fan speed cannot be adjusted under Dry mode.

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EN

Air Conditioner Multi Split 18 BTUs 2x1 9 and 12 BTUs Indoor Units

Aire Acondicionado Multi Split 18 BTUs 2x1 Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1 Unidade Interior de 9 e 12 BTUs

5 - SWING button

Press this button to turn the up&down air swing on.

6 - SLEEP button

Under Cool, Heat and Dry modes, press this button to turn the Sleep

function on. Press this button again to cancel the Sleep function. Under

Fan and Auto modes, this function is unavailable.

7 - TIMER button

• When the unit is on, press this button to set Timer O. T-OFF and H

icon will be blinking. Within 5 sec., press + or - button to adjust the time

for Timer O. Pressing + or - buttons once will increase or decrease the

time by 0.5 h. Hold + or - button for 2 sec. and time will quickly change.

Release the button after your required set time is reached. Then press

the TIMER button to conrm it. T-OFF and H icon will stop blinking.

• When the unit is o, press this button to set Timer On. T-ON and H icon

will be blinking. Within 5 sec., press + or - button to adjust the time for

Timer On. Pressing + or - buttons once will increase or decrease the time

by 0.5 h. Hold + or - button for 2s, time will change quickly. Release the

button after your required set time is reached. Then press the TIMER

button to conrm it. T-ON and H icon will stop blinking.

• Cancel Timer On/O: If the Timer function is setup, press the TIMER

button once to review the remaining time. Within 5 sec., press the TIMER

button again to cancel this function.

Note:

• The time setting range is: 0.5 ~ 24 h

• The interval between two actions cannot exceed 5 sec., otherwise the

remote control will exit the setting status.

Combination buttons

Child lock function

Pressing “+” and “-” buttons simultaneously can turn the child lock function

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on or o. When the child lock function is setup, the LOCK indicator on the

remote control is ON. If you operate the remote control, it will not send any

signals.

Temperature display switchover function

Under OFF status, pressing “-” button and “MODE” button simultaneously

can switch between °C and °F.

Light function

Under switch-on or switch-o state, you may hold “+”and “FAN” buttons

simultaneously for 3 seconds to set the lamp on or o and send the code.

After being energized the lamp will be on by default.

Operation guide

1. After switching the power on, press the “ON/OFF” button on the remote

control to turn the air conditioner on.

2. Press the “MODE” button to select your required mode: AUTO, COOL,

DRY, FAN, HEAT.

3. Press “+” or “-” button to set your required temperature. (Temperature

cannot be adjusted under auto mode).

4. Press the “FAN” button to set your required fan speed: auto, low,

medium and high speed.

5. Press the “SWING” button to select a fan blowing angle.

Replacing batteries in the remote control

1. Press the back side of the remote control

on the spot marked with “ “, and then

slide the cover of the battery compartment

out along the arrow direction.

2. Replace two No. 7 (AAA 1.5 V) dry

batteries and make sure + and - polar

positions are correct.

3. Reinstall the cover of the battery

compartment.

battery

reinstall

remove

cover of battery

compartment

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EN

Air Conditioner Multi Split 18 BTUs 2x1 9 and 12 BTUs Indoor Units

Aire Acondicionado Multi Split 18 BTUs 2x1 Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1 Unidade Interior de 9 e 12 BTUs

Notice

• During operation, point the remote control’s signal sender at the

receiving window on the indoor unit.

• The distance between the signal sender and the receiving window

should be no more than 8 m, and there should be no obstacles between

them.

• The signal may be easily interfered in a room with a uorescent lamp or

wireless telephone; the remote control should be close to the indoor unit

during operation.

• Replace the batteries for new ones of the same kind when replacement

is required.

• When you do not use the remote control for a long time, please take out

the batteries.

• If the display on the remote control is fuzzy or there is no display, please

replace the batteries.

Emergency operation

If the remote control is lost or damaged, please use the auxiliary button

to turn the air conditioner on or o. Please check the detailed operation

below: As shown in the gure, open the panel and press the aux. button to

turn the air conditioner on or o. When the air conditioner is turned on, it

will operate under auto mode.

WARNING:

Use an insulated object to press the auto button.

panel aux. button

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2.2. Product usage

Working temperature range

Indoor side DB/WB (°C) Outdoor side DB/WB (°C)

Maximum

cooling 32/23 43/26

Maximum

heating 27/- 24/18

NOTICE:

• The operating temperature range (outdoor temperature) for cooling

is -15 ºC ~ 43 ºC; The heating temperature range for the model with-

out an electric heating belt for chassis is -15 ºC ~ 24 ºC; The heating

temperature range for the model with an electric heating belt for

chassis is -20 ºC ~ 24 ºC.

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EN

Air Conditioner Multi Split 18 BTUs 2x1 9 and 12 BTUs Indoor Units

Aire Acondicionado Multi Split 18 BTUs 2x1 Unidad Interior de 9 y 12 BTUs

Ar Condicionado Multi Split 18 BTUs 2x1 Unidade Interior de 9 e 12 BTUs

Safety precautions for installing

and relocating the unit

To ensure safety, please consider

the following precautions.

Installation dimension diagram

WARNING

• When installing or relocating the unit, make sure to

keep the refrigerant circuit free from air or

substances other than the specified refrigerant.

Any presence of air or other foreign substances in the

refrigerant circuit will increase the system’s pressure or

cause a compressor rupture, resulting in an injury.

• When installing or moving this unit, do not charge the refrigerant

for one not specified on the nameplate or unqualified refrigerant.

Otherwise, it may cause an abnormal operation, a wrong action,

a mechanical malfunction or even a serious safety accident.

• When the refrigerant needs to be recovered during the unit’s

relocation or repair, make sure that the unit is running in

cooling mode. Then, fully close the valve at the high-pressure

At least 15cm

At least 300cm

Space to the wall

Space to the ceiling

At least 250cm

Space to the obstruction

Space to the oor

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side (liquid valve). About 30-40 seconds later, fully close the

valve at the low-pressure side (gas valve), immediately stop the

unit and switch the power o. Please note that the refrigerant

recovery should not exceed 1 minute.

If the refrigerant recovery takes too much time, air may be sucked in

and cause the pressure to rise or a compressor rupture, resulting in an

injury.

• During the refrigerant recovery, make sure that the liquid valve

and gas valve are fully closed, and power is switched o before

detaching the connection pipe.

If the compressor starts running when the stop valve is open, and the

connection pipe is not yet connected, air will be sucked in and cause

the pressure to rise or a compressor rupture, resulting in an injury.

• When installing the unit, make sure that the connection pipe is

securely connected before the compressor starts running.

If the compressor starts running when the stop valve is open, and the

connection pipe is not yet connected, air will be sucked in and cause

the pressure to rise or a compressor rupture, resulting in an injury.

• It is forbidden to install the unit in a place where there may be

leaked corrosive gas or flammable gas.

If there is leaked gas around the unit, it may cause an explosion and

other accidents.

• Do not use extension cords for electrical connections. If the elec-

tric wire is not long enough, please contact an authorized local

service centre and ask for a proper electric wire.

Poor connections may lead to an electric shock or fire.

• Use the specified types of wires for electrical connections be-

tween the indoor and outdoor units. Firmly clamp the wires so

that their terminals receive no external stresses.

Electric wires with insuicient capacity, wrong wire connections and

insecure wire terminals may cause an electric shock or fire.

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Becken BAC3403 AC 9 12 BTU Owner's manual

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