Dell OptiPlex 5270 All-in-One Owner's manual

Dell OptiPlex 5270 All-in-One

Service Manual

Regulatory Model: W20B

Regulatory Type: W20B001

 

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 

:    

: 

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    

:        

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   Dell, EMC   

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 Dell Inc. 

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  

  

2020 - 03

Rev. A01

1 ................................................................................................................................6

................................................................................................................................................................................ 6

 -  Windows 10........................................................................................................................................6

..................................................................................................................................................................6

................................................................................................................................................................ 7

2 

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 .................................................................................................................................. 8

DDR4....................................................................................................................................................................................... 8

 USB..................................................................................................................................................................... 10

HDMI.......................................................................................................................................................................................11

3 Major components of your system................................................................................................13

4  ......................................................................................................................... 15

........................................................................................................................................................................... 15

Screw size list....................................................................................................................................................................... 16

System board layout............................................................................................................................................................ 17

Rubber feet........................................................................................................................................................................... 18

Removing the rubber feet............................................................................................................................................. 18

Installing the rubber feet............................................................................................................................................... 19

Cable cover - optional.........................................................................................................................................................20

Removing the cable cover............................................................................................................................................20

Installing the cable cover............................................................................................................................................... 21

Stand ....................................................................................................................................................................................22

Removing the stand...................................................................................................................................................... 22

Installing the stand.........................................................................................................................................................23

Back cover............................................................................................................................................................................24

Removing the back cover.............................................................................................................................................24

Installing the back cover............................................................................................................................................... 24

Hard drive.............................................................................................................................................................................25

Removing the hard drive assembly............................................................................................................................. 25

Installing the hard drive assembly................................................................................................................................26

Memory module................................................................................................................................................................... 27

Removing the memory module.................................................................................................................................... 27

Installing the memory module...................................................................................................................................... 28

System board shield............................................................................................................................................................ 29

Removing the system board shield............................................................................................................................. 29

Installing the system board shield................................................................................................................................30

Intel Optane...........................................................................................................................................................................31

Removing the Intel Optane card.................................................................................................................................. 31

Installing the Intel Optane card.................................................................................................................................... 32

Solid State Drive -SSD........................................................................................................................................................33

Removing the SSD card................................................................................................................................................33

Installing the SSD card..................................................................................................................................................34

Contents

Contents 3

Solid State Drive -2230...................................................................................................................................................... 35

Removing the 2230 SSD card..................................................................................................................................... 35

Installing the 2230 SSD card........................................................................................................................................36

WLAN card........................................................................................................................................................................... 37

Removing the WLAN card............................................................................................................................................37

Installing the WLAN card.............................................................................................................................................. 39

System fan............................................................................................................................................................................ 41

Removing the system fan..............................................................................................................................................41

Installing the system fan............................................................................................................................................... 42

Heat sink...............................................................................................................................................................................43

Removing the heat sink - UMA....................................................................................................................................43

Installing the heat sink - UMA......................................................................................................................................45

Pop-Up Camera...................................................................................................................................................................46

Removing the pop-up camera..................................................................................................................................... 46

Installing the pop-up camera........................................................................................................................................49

Coin cell battery................................................................................................................................................................... 51

Removing the coin cell battery.....................................................................................................................................51

Installing the coin cell battery.......................................................................................................................................52

Processor..............................................................................................................................................................................53

Removing the processor...............................................................................................................................................53

Installing the processor................................................................................................................................................. 54

Base cover............................................................................................................................................................................55

Removing the base cover.............................................................................................................................................55

Installing the base cover............................................................................................................................................... 57

Power supply unit - PSU.................................................................................................................................................... 58

Removing the power supply unit -PSU...................................................................................................................... 58

Installing the power supply unit -PSU..........................................................................................................................61

Power supply unit fan - PSU fan.......................................................................................................................................62

Removing the power supply unit fan -PSU fan......................................................................................................... 62

Installing the power supply unit -PSU fan.................................................................................................................. 64

Input and Output bracket...................................................................................................................................................66

Removing the Input and Output bracket....................................................................................................................66

Installing the Input and Output bracket...................................................................................................................... 68

System board....................................................................................................................................................................... 70

Removing the system board........................................................................................................................................ 70

Installing the system board...........................................................................................................................................72

Speakers............................................................................................................................................................................... 74

Removing the speakers.................................................................................................................................................74

Installing the speakers................................................................................................................................................... 76

Power button board............................................................................................................................................................ 78

Removing the power button board............................................................................................................................. 78

Installing the power button board................................................................................................................................79

Microphones......................................................................................................................................................................... 81

Removing the microphones.......................................................................................................................................... 81

Installing the microphones............................................................................................................................................83

Input and Output board...................................................................................................................................................... 85

Removing the Input and Output board.......................................................................................................................85

Installing the input and output board...........................................................................................................................87

Headset port........................................................................................................................................................................ 89

Removing the headset port..........................................................................................................................................89

4

Contents

Installing the headset port............................................................................................................................................90

Antennas............................................................................................................................................................................... 91

Removing the antennas.................................................................................................................................................91

Installing the antennas.................................................................................................................................................. 93

Display panel.........................................................................................................................................................................95

Removing the display panel..........................................................................................................................................95

Installing the display panel............................................................................................................................................ 97

Display cable.........................................................................................................................................................................99

Removing the display cable..........................................................................................................................................99

Installing the display cable...........................................................................................................................................100

Middle frame....................................................................................................................................................................... 101

Removing the middle frame.........................................................................................................................................101

Installing the middle frame.......................................................................................................................................... 103

5  ........................................................................................................................106



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 - 

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 ePSA........................................................................................................................106



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 ePSA............................................................................................................................................................ 106

Diagnostics..........................................................................................................................................................................106

Camera status indicator.................................................................................................................................................... 107

LCD built in self test - BIST.............................................................................................................................................. 107

6 ................................................................................................................................... 109



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 Dell.................................................................................................................................................................109

Contents

5



 :

• 

•  -  Windows 10

• 

• 



     



 

•  

•    

:          



 

:        www.dell.com/

regulatory_compliance

: 



     ,  



 

 



 Dell   

:        

: 



      

:               

       

:    

 -  Windows 10

:    

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

1.   

2.      



:        6 

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





1.   

2. 

3.    ()

:  RJ45,   

4.    

1

6 

5. 

6.  



 

:   #8

:        

7.  ExpressCards  Smart Cards 



     

:   Dell   

1.      ExpressCard

2.    

:       

3.    

4. 

 7



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 





 

 :

• DDR4

•  USB

• HDMI

DDR4

DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512

GB in capacity, compared to the DDR3's maximum capacity of 128 GB per DIMM. DDR4 synchronous dynamic random-access memory is

keyed differently from both SDRAM and DDR to prevent the user from installing the wrong type of memory into the system.

DDR4 needs 20 percent less or just 1.2 volts, compared to DDR3 which requires 1.5 volts of electrical power to operate. DDR4 also

supports a new, deep power-down mode that allows the host device to go into standby without needing to refresh its memory. Deep

power-down mode is expected to reduce standby power consumption by 40 to 50 percent.

Key Specifications

The following table lists the specifications' comparison between DDR3 and DDR4:

Table 1. DDR3 vs DDR4

Feature/Option DDR3 DDR4 DDR 4 Advantages

Chip Densities 512 Mb-8 Gb 4 Gb-16 Gb Larger DIMM capacities

Data rates 800 Mb/s-2133 Mb/s 1600 Mb/s-3200 Mb/s Migration to higher speed I/O

Voltage 1.5 V 1.2 V Reduced memory power

demand

Low voltage standard Yes (DDR3L at 1.35V) Anticipated at 1.05V Memory Power Reductions

Internal banks 8 16 Higher data rates

Bank groups (BG) 0 4 Faster burst accesses

VREF inputs 2 —DQs and CMD/ADDR 1 — CMD/ADDR VREFDQ Now Internal

tCK — DLL Enabled 300 Mhz-800 Mhz 667Mhz-1.6Ghz Higher data rates

tCK — DLL Disabled 10MHz – 125MHz (optional) Undefined to 125MHz DLL-off now fully supported

Read Latency AL+CL AL+CL Expanded values

Write Latency AL+CWL AL+CWL Expanded values

DQ Driver (ALT) 40&Omega 48&Omega Optimal for PtP Applications

DQ Bus SSTL15 POD12 Less I/O Noise and Power

RTT Values (in &Omega) 120,60,40,30,20 240,120,80,60,48,40,34 Support for higher data rates

RTT not allowed READ Bursts Disables during READ Bursts Ease of use

ODT Modes Nominal, Dynamic Nominal, Dynamic,Park Add’l Control Mode; OTF Value

Change

ODT Control ODT Signaling Required ODT Signaling Not Required Ease of ODT Control; Allows

Non-ODT Routing, PtP Apps

2

8 

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 

Feature/Option DDR3 DDR4 DDR 4 Advantages

Multi-Purpose Register Four Registers – 1 Defined, 3

RFU

Four Registers – 3 Defined, 1

RFU

Provides Additional Specialty

Readout

DIMM Types RDIMM, LRDIMM, UDIMM,

SODIMM

RDIMM, LRDIMM, UDIMM,

SODIMM

DIMM Pins 240 (R, LR, U); 204 (SODIMM) 288 (R, LR, U); 260 (SODIMM)

RAS ECC CRC, Parity, Addressability,

GDM

More RAS features; improved

data integrity

DDR4 Details

There are subtle differences between DDR3 and DDR4 memory modules, as listed below.

Key notch difference

The key notch on a DDR4 module is in a different location from the key notch on a DDR3 module. Both notches are on the insertion edge,

but the notch location on the DDR4 is slightly different, to prevent the module from being installed into an incompatible board or platform.

Figure 1. Notch difference

Increased thickness

DDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.

Figure 2. Thickness difference

Curved edge

DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.

Figure 3. Curved edge



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  9

 USB

Universal Serial Bus  USB  1996        



  

 



 USB 

 2. 



 USB

    

USB 2.0 480 Mbps High Speed 2000

USB 3.0/USB 3.1  1 5 Gbps Super Speed 2010

USB 3.1  2 10 Gbps Super Speed 2013

USB 3.0/USB 3.1  1 (SuperSpeed USB)

  USB 2.0   6    USB 3.0/USB 3.1  1 

  10     USB 3.1  1 

•  ( 5 Gbps)

•   

• 

•  Full-duplex 

•  USB 2.0 

•   

  USB 3.0/USB 3.1  1



  3  USB 3.0/USB 3.1  1   Super-Speed, Hi-Speed  Full-Speed  SuperSpeed  4.8Gbps 

  Hi-Speed  Full-Speed USB   USB 2.0  1.1  480Mbps  12Mbps 

 

USB 3.0/USB 3.1  1   

•     (bus)   USB 2.0  ()

• USB 2.0  (, ,    ) USB 3.0 / USB 3.1  1  4    2  ( ) 

    8    

• USB 3.0 / USB 3.1  1      USB 2.0   10 

10





 

  ,  Terabyte,     USB 2.0   

USB 2.0  480Mbps   320Mbps (40MB / 



) -      

USB 3.0 / USB 3.1 Gen 1  4.8Gbps   400MB/s    USB 3.0 / USB 3.1 Gen 1 

10   USB 2.0



USB 3.0 / USB 3.1  1   



 USB  ( ,   



) 

  5  10   



 USB  DVI  2Gbps  480Mbps , 5Gbps 

   4.8Gbps  



 USB  RAID 

  USB 3.0 / USB 3.1  1 SuperSpeed 

•  USB 3.0/USB 3.1  1

•  USB 3.0/USB 3.1  1

•   USB 3.0/USB 3.1  1

•    USB 3.0/USB 3.1  1

•   USB 3.0/USB 3.1  1

• RAIDs USB 3.0/USB 3.1  1

• 

• 

•   

•   USB 3.0/USB 3.1  1

 

 USB 3.0 / USB 3.1  1  



  USB 2.0     USB 3.0 / USB 3.1  1    

,     USB 2.0  4       

 USB 3.0 / USB 3.1  1     USB

Windows 8/10   USB 3.1  1  Windows  



 USB 3.0 / USB 3.1  1





 Microsoft  Windows 7   USB 3.1  1       USB 3.0/USB 3.1  1 

Windows 7   SuperSpeed  Vista  



 Microsoft   



 Vista  USB 3.0/USB 3.1  1 

HDMI

This topic explains the HDMI 2.0 and its features along with the advantages.

HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an

interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or

video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable

reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus multichannel digital audio

on a single cable.

NOTE: The HDMI 1.4 will provide 5.1 channel audio support.

HDMI 2.0 Features

• HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled

devices without a separate Ethernet cable

• Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio

system, eliminating the need for a separate audio cable

• 3D - Defines input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications

• Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings

based on content type

• Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics

• 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema

systems used in many commercial movie theaters

• HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p





  11

• Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique

demands of the motoring environment while delivering true HD quality

Advantages of HDMI

• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.

• Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a

simple, cost-effective manner

• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound

• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables

currently used in A/V systems

• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality

12 



 

Major components of your system

1. Stand

2. Hard drive

3. Camera assembly cover

4. Heat sink

5. System fan

6. Speakers

7. Memory module

8. System board

9. Input and Output bracket

10. Input and Output board shield

11. Input and Output board

12. Headset port

13. Middle frame

14. Microphones

15. Display assembly base

16. Power button board

17. Display panel

3

Major components of your system 13

18. Power supply unit - PSU

19. WLAN card

20. WLAN card shield

21. Power supply unit fan - PSU fan

22. Processor

23. Pop-up camera assembly

24. System board shield

25. DIMM door

26. Base cover

27. Back cover

NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These

parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative

for purchase options.

14 Major components of your system

 

 :

• 

• Screw size list

• System board layout

• Rubber feet

• Cable cover - optional

• Stand

• Back cover

• Hard drive

• Memory module

• System board shield

• Intel Optane

• Solid State Drive -SSD

• Solid State Drive -2230

• WLAN card

• System fan

• Heat sink

• Pop-Up Camera

• Coin cell battery

• Processor

• Base cover

• Power supply unit - PSU

• Power supply unit fan - PSU fan

• Input and Output bracket

• System board

• Speakers

• Power button board

• Microphones

• Input and Output board

• Headset port

• Antennas

• Display panel

• Display cable

• Middle frame





• 



  Phillips #0

• 



  Phillips #1

•  

: 



 #0  0-1 



 #1  2-4

4

  15

Screw size list

Table 3. OptiPlex 5270 All-in-One

Component Screw type Quantity Screw image

Cable cover M3x9 1

System board shield M3x5 5

Solid-state drive/Intel Optane

card

M2x2.5 1

WLAN card shield M2x2.5 2

WLAN card M2x2.5 1

System fan M3 x5 3

Pop-up camera assembly M3x5 2

Pop-up camera bezel M3x5 5

Base cover M3x5 4

PSU cable M3x5 1

Power supply unit—PSU M3x5 1

Power supply unit fan—PSU fan M3x5 2

Input and Output bracket M3x5 3

System board M3x5 9

Speakers M3 4+7.1 XZN 4

Power button board M3x5 1

16  

Component Screw type Quantity Screw image

Microphone M2x2.5 2

Input and Output board shield M3x5 2

Input and Output board M2.5x3.5 2

Headset port M3x5 1

Antennas M2x2.5 2

Display panel M3x5 8

Middle frame M3x5 11

System board layout

OptiPlex 5270 All-in-One



 17

1. PSU power connector 2. Processor

3. Memory slots 4. Webcam connector

5. Touch screen cable connector 6. M.2 PCIe/SATA slot

7. System fan connector 8. LPC_Debug

9. Service mode jumper/Password clear jumper/CMOS clear

jumper

10. SATA HDD slot

11. SPI header 12. DMIC connector

13. SIO signal connector 14. SIO power connector

15. UAJ connector 16. INT_SPK connector

17. Coin cell battery 18. LVDS connector

19. M.2 WLAN slot 20. Power board button connector

21. PSU fan connector 22. Back light connector

Rubber feet

Removing the rubber feet

1. Follow the procedure in Before working inside your computer.

18

 

2. Remove the Stand.

3. Pry the rubber feet at the bottom edge from the display assembly base and pull it out.

Installing the rubber feet

1. Align the rubber feet with the slots on the display assembly base and push it firmly in place.



 19

2. Install the Stand.

3. Follow the procedure in After working inside your computer

Cable cover - optional

Removing the cable cover

1. Follow the procedure in Before working inside your computer.

2. Remove the Stand.

3. Remove the single (M3x9) screw that secures the cable cover to the base cover [1].

4. Lift the cable cover off the base cover [2].

20

 

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Dell OptiPlex 5270 All-in-One Owner's manual

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