AXIST8342Door/WindowSensor
Troubleshooting
Troubleshooting
ThetablebelowexplainsthestatusintheZ-WavecontrolleraswellastheLEDindicationonthedevice.
Ac-
tion/Sta-
tus
DescriptionLEDindication
Nonode
ID.
TheZ-Wavecontrollercouldnot
ndthedeviceanddidnotprovide
anodeID.
2-secondon,2-secondofffor2minutes.
1.Pressthetamperswitch3times
within1.5secondstoputtheunit
intoexclusionmode.
2.Within1secondofstep1,press
thetamperswitchagainandhold
for5seconds.
Factory
Reset
(Thispro-
cedure
should
onlybe
used
when
thecon-
trolleris
inopera-
ble.)
3.NodeIDisexcluded.Thedevice
revertstofactorydefaultstate.
2-secondon,2-secondofffor2minutes.
Failedorsuccessfulresultsinincluding/excludingtheIDcanbeviewedontheZ-WaveController.
Tablebelowliststypicalproblemsencountered:
SymptomPossiblecauseRecommendation
Cannotcarryoutinclusion
andassociation.
1.Thedeviceisstillconnected,orhasbeen
accidentallyincluded,toapreviousnetwork.
2.TheenteredPINcodeisincorrect
3.Thebatteryhasrunoutofpower.
4.Batterypolarityisreversed.
5.Detectorismalfunctioning.
1.Excludethedevicebefore
includingitagain.
2.Makesureyouhave
enteredthecorrectPIN
code
3.Replacethebattery.
4.Retthebatterywiththe
correctpolarity.
5.Ensurethedetectoris
workingproperly.
Cannotcontroltheconnected
modules.
Thedeviceisstillconnected,orhasbeenaccidentally
included,toapreviousnetwork.
1.Thebatteryhasrunoutofpower.
2.Detectorismalfunctioning.
1.Excludethedevicebefore
includingitagain.
2.Replacethebattery.
3.Ensurethedetectoris
workingproperly.
Thedetectorisnotworking.1.Thedeviceisstillconnected,orhasbeen
accidentallyincluded,toapreviousnetwork.
2.Thebatteryhasrunoutofpower.
3.DistancebetweentheAlertButtonandthe
receiver(s)toofar.
4.Detectorismalfunctioning.
1.Excludethedevicebefore
includingitagain.
2.Replacethebattery.
3.Moveclosertothe
receivers.
4.Ensurethedetectoris
workingproperly.
Note
Forbestresults,excludethedevicebeforestartingtheinclusionprocess.Formoredetailsseetheinstallationguide.
9