EMC CLARiiON Server Support Products for Windows Installation Guide
ii
Copyright © 2004 - 2006 EMC
Corporation. All rights reserved.
Published February, 2006
EMC believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE
INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication requires an
applicable software license.
Trademark Information
EMC
2
, EMC, CLARiiON, Navisphere, PowerPath, and Symmetrix are registered trademarks and Access Logix, FLARE, MirrorView, Powerlink,
SAN Copy, and SnapView are trademarks of EMC Corporation.
All other trademarks used herein are the property of their respective owners.
EMC CLARiiON Server Support Products for Windows Installation Guide
iii
Preface........................................................................................................................... vii
Chapter 1 About the CLARiiON Server Applications
About EMC Navisphere software ................................................. 1-2
Navisphere Storage System Initialization Utility ................ 1-2
Navisphere Host Agent ........................................................... 1-3
Navisphere Server Utility........................................................ 1-4
Admhost Utility ....................................................................... 1-5
Admsnap Utility ....................................................................... 1-5
CLARiiON VSS Provider......................................................... 1-6
Navisphere CLI......................................................................... 1-6
Chapter 2 Installing and Using the Navisphere Storage System
Initialization Utility
Requirements for the Navisphere Storage System Initialization
Utility................................................................................................. 2-2
Installing the Navisphere Storage System Initialization Utility 2-3
To remove the Navisphere Storage System Initialization
Utility.......................................................................................... 2-5
Using the Navisphere Storage System Initialization Utility...... 2-6
To run the utility from a host.................................................. 2-6
To run the utility from the CD................................................ 2-6
Contents
EMC CLARiiON Server Support Products for Windows Installation Guide
iv
Contents
Chapter 3 Installing and Using the Navisphere Host Agent or
Server Utility
Determining which application to install .................................... 3-2
Host Agent and Server Utility requirements............................... 3-4
Installing the Navisphere Host Agent.......................................... 3-5
To install the Host Agent......................................................... 3-5
To remove the Host Agent.................................................... 3-10
Using the Event Monitor configuration file............................... 3-11
Using the Host Agent.................................................................... 3-12
Starting the Host Agent service............................................ 3-12
Stopping the Host Agent service.......................................... 3-13
Configuring storage systems ................................................ 3-13
Installing the Navisphere Server Utility..................................... 3-14
To install the Server Utility ................................................... 3-14
To remove the Server Utility................................................. 3-16
Using the Navisphere Server Utility........................................... 3-17
To run the Server Utility from a host................................... 3-17
To run the Server Utility from the CD................................. 3-17
Chapter 4 Installing and Using the Admhost and Admsnap Utility
Installing the Admhost Utility....................................................... 4-2
To install the Admhost Utility on a server ........................... 4-2
Using the Admhost Utility............................................................. 4-4
Installing the Admsnap Utility...................................................... 4-6
Installation prerequisites ........................................................ 4-6
To install the Admsnap Utility............................................... 4-6
To remove the Admsnap Utility ............................................ 4-8
Using the Admsnap Utility ............................................................ 4-8
Installing the CLARiiON VSS Provider ...................................... 4-9
Installation prerequisites for a storage system with
Navisphere Manager................................................................ 4-9
Installation prerequisites for a storage system with
Navisphere Express.................................................................. 4-9
To install the CLARiiON VSS Provider .............................. 4-10
To remove the CLARiiON VSS Provider............................ 4-11
Using the CLARiiON VSS Provider............................................ 4-11
Chapter 5 Installing and Using Navisphere CLI
Navisphere CLI requirements........................................................ 5-2
Installing Navisphere CLI .............................................................. 5-3
To remove the CLI .................................................................... 5-4
Using Navisphere CLI .................................................................... 5-4
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EMC CLARiiON Server Support Products for Windows Installation Guide
Contents
Appendix A Silent Installations and Removals
About silent installations or removals ....................................... A-2
Installing the Navisphere Initialization Utility ......................... A-3
Preparing for the installation ................................................ A-3
Creating a response file.......................................................... A-4
Performing a silent installation............................................. A-5
Removing the Navisphere Initialization Utility ....................... A-6
Performing a silent removal.................................................. A-7
Installing Navisphere Host Agent .............................................. A-9
Installing revision 6.7 or earlier ............................................ A-9
Installing revision 6.16 or later.............................................. A-9
Preparing for the installation ................................................ A-9
Creating a response file........................................................ A-10
Performing a silent installation........................................... A-12
Removing the Host Agent ......................................................... A-16
Removing revision 6.7 or earlier......................................... A-16
Removing revision 6.16 or later.......................................... A-16
Creating a response file........................................................ A-16
Performing a silent removal................................................ A-18
Installing the Navisphere Server Utility .................................. A-20
Preparing for the installation .............................................. A-20
Creating a response file........................................................ A-21
Performing a silent installation........................................... A-22
Removing the Navisphere Server Utility ................................. A-23
Creating a response file........................................................ A-23
Performing a silent removal................................................ A-24
Installing Navisphere CLI .......................................................... A-26
Installing revision 6.7 or earlier .......................................... A-26
Installing revision 6.16 or later............................................ A-26
Preparing for the installation .............................................. A-26
Creating a response file........................................................ A-27
Performing a silent installation........................................... A-28
Removing Navisphere CLI ........................................................ A-29
Removing revision 6.7 or earlier......................................... A-29
Removing revision 6.16 or later.......................................... A-29
Creating a response file........................................................ A-29
Performing a silent removal................................................ A-30
Verifying the silent installation or removal ............................. A-32
Glossary........................................................................................................................ g-1
Index............................................................................................................................... i-1
EMC CLARiiON Server Support Products for Windows Installation Guide
vii
Preface
As part of an effort to improve and enhance the performance and capabilities
of its product line, EMC from time to time releases revisions of its hardware
and software. Therefore, some functions described in this guide may not be
supported by all revisions of the software or hardware currently in use. For
the most up-to-date information on product features, refer to your product
release notes.
If a product does not function properly or does not function as described in
this guide, please contact your EMC representative.
Audience This guide is part of the EMC
®
Navisphere
®
documentation set, and
is intended for use by a system administrator during the installation
of the Navisphere Storage System Initialization Utility, Navisphere
Host Agent, Navisphere Server Utility, Navisphere Command Line
Interface (CLI), admhost, or admsnap software on a Microsoft server
running the Windows Server™ 2003 or Windows
®
2000 operating
system.
Readers of this guide are expected to be familiar with the following
topics:
◆ Microsoft server hardware
◆ Microsoft Windows operating system, especially with how the
operating system handles logical disks or volumes.
viii
EMC CLARiiON Server Support Products for Windows Installation Guide
Preface
Organization This manual contains four chapters, as follows:
Related
documentation
Related documents include
◆ Navisphere Host Agent/CLI and Utilities Release Notes
◆ Admhost Release Notes
◆ Admsnap Release Notes
◆ EMC Navisphere Manager Administrator’s Guide
(P/N 069001125)
◆ EMC Navisphere Command Line Interface (CLI) Reference
(P/N 069001038)
◆ EMC SnapView Command Line Interfaces Reference
(P/N 069001181)
Chapter 1 Describes the CLARiiON server-based applications
and lists the requirements for these applications. This
chapter also provides sample management
configurations.
Chapter 2 Describes how to install and use the Navisphere
Storage System Initialization Utility.
Chapter 3 Describes how to install and use the Navisphere Host
Agent and the Navisphere Server Utility.
Chapter 4 Describes how to install the Admhost Utility,
Admsnap Utility, and the CLARiiON VSS Provider.
This chapter also describes how to use admhost and
refers you to the documentation that describes how to
use admsnap and the VSS Provider.
Chapter 5 Describes how to install and remove Navisphere CLI
and refers you to the documentation that describes
how to use Navisphere CLI.
Appendix A Describes how to perform a silent installation and
removal of the Initialization Utility, Host Agent, Server
Utility, and Navisphere CLI.
EMC CLARiiON Server Support Products for Windows Installation Guide
ix
Preface
◆ EMC SAN Copy Command Line Interfaces Reference
(P/N 069001189)
◆ EMC MirrorView Command Line Interface (CLI) Reference
(P/N 069001184)
Conventions used in
this guide
EMC uses the following conventions for notes, cautions, warnings,
and danger notices.
A note presents information that is important, but not hazard-related.
CAUTION
!
A caution contains information essential to avoid data loss or
damage to the system or equipment. The caution may apply to
hardware or software.
Typographical Conventions
This manual uses the following format conventions:
This
typeface
Indicates text (including punctuation) that you type
verbatim, all commands, pathnames, filenames,
and directory names. It indicates the name of a
dialog box, field in a dialog box, menu, menu
option, or button.
This typeface Represents variables for which you supply the
values; for example, the name of a directory or file,
your username or password, and explicit
arguments to commands.
This
typeface
Represents a system response (such as a message or
prompt), a file or program listing.
x > y
Represents a menu path. For example, Operations
> Poll All Storage Systems tells you to select Poll
All Storage Systems on the Operations menu.
[ ]
Encloses optional entries.
|
Separates alternative parameter values; for
example:
LUN-name | LUN-number means you can use either
the LUN-name or the LUN-number.
x
EMC CLARiiON Server Support Products for Windows Installation Guide
Preface
Finding current
information
The most up-to-date information about the Host Agent, Navisphere
Server Utility, CLI, admhost, or admsnap software, is posted on the
EMC Powerlink™ website. We recommend that you download the
latest information before you install the Host Agent, Navisphere
Server Utility, CLI, admhost, or admsnap software. If you purchased
this product from an EMC reseller and you cannot access Powerlink,
the latest product information should be available from your reseller.
To access EMC Powerlink, use the following link:
http://Powerlink.EMC.com
After you log in, select Support > Document Library and find the
following:
◆ Navisphere Host Agent and CLI Release Notes
◆ The latest version of this guide that is applicable to your software
revision.
◆ EMC Installation Roadmap for CX-Series, AX-Series, and FC-Series
Storage Systems, which provides a checklist of the tasks that you
must complete to install your storage system in a storage area
network (SAN) or direct attach configuration.
Where to get help For questions about technical support, call your local sales office or
service provider.
If you have a valid EMC service contract, contact EMC Customer
Service at:
Follow the voice menu prompts to open a service call and select the
applicable product support.
Sales and customer
service contacts
For the list of EMC sales locations, please access the EMC home page
at:
http://www.EMC.com/contact/
For additional information on the EMC products and services
available to customers and partners, refer to the EMC Powerlink
website at:
http://Powerlink.EMC.com
United States: (800) 782-4362 (SVC-4EMC)
Canada: (800) 543-4782 (543-4SVC)
Worldwide: (508) 497-7901
EMC CLARiiON Server Support Products for Windows Installation Guide
xi
Preface
Your comments Your suggestions will help us continue to improve the accuracy,
organization, and overall quality of the user publications. Please send
a message to techpub_comm[email protected] with your opinions of
this guide.
About the CLARiiON Server Applications
1-1
1
Invisible Body Tag
This chapter describes the CLARiiON server-based applications. This
chapter also provides sample management configurations.
All CLARiiON server-based applications are supported on both CX-Series
and AX-Series storage systems that have been upgraded to Navisphere
Manager; that is, that have the Navisphere Manager enabler installed. Only
the Navisphere Storage System Initialization Utility and the Navisphere
Server Utility are supported on AX-Series storage systems running
Navisphere Express.
About the CLARiiON
Server Applications
1-2
EMC CLARiiON Server Support Products for Windows Installation Guide
About the CLARiiON Server Applications
About EMC Navisphere software
The following EMC
®
server-based software is available on the server
support CD that shipped with your storage system or your upgrade
kit (for AX-Series systems upgrading to Navisphere Manager):
◆ Navisphere
®
Storage System Initialization Utility
◆ Navisphere Host Agent
◆ Navisphere Server Utility
◆ Admhost Utility
◆ Admsnap Utility
◆ CLARiiON
®
VSS Provider (Windows Server 2003 only)
◆ Navisphere Command Line Interface (CLI)
Navisphere Storage System Initialization Utility
The Navisphere Storage System Initialization Utility is supported for
both AX-Series and CX-Series storage systems. You must initialize the
storage system in order to register the server HBAs with the storage
system and have access to the storage system's data.
For CX-Series storage systems, use the utility to discover storage
systems, and set network parameters (IP address, subnet mask and
default gateway). An authorized service provider must install and
run the Initialization Utility.
For AX-Series storage systems, use the utility to discover storage
systems, set network parameters (IP address, subnet mask and
default gateway), and create management user accounts. For AX150
iSCSI storage systems, use the utility to set network parameters for
the storage system's iSCSI data ports.
Important The Navisphere Initialization Utility is supported only on the
CX300, CX500, CX700, and AX-Series storage systems. CX-Series and
AX100-Series systems must be running FLARE OE 02.16.xxx.5.yyy or higher.
AX150-Series systems must be running FLARE 02.20.xxx.5.yyy or higher.
About EMC Navisphere software
1-3
About the CLARiiON Server Applications
Navisphere Host Agent
The Host Agent registers the server’s HBA (host bus adapter) with
the attached CX-Series, AX-Series, or FC-Series storage system when
the Agent service starts. This action sends the initiator records for
each HBA to the storage system. Initiator records are used to control
access to storage system data. For pre-FC4700 storage systems, the
Agent will send the initiator records only if Access Logix
™
software
is installed.
The Agent can then retrieve information from the storage system
automatically at startup or when requested by Manager or CLI.
The Host Agent can also
◆ Send drive mapping information to the attached CLARiiON
®
storage systems.
◆ Monitor storage-system events and can notify personnel by
e-mail, page, or modem when any designated event occurs.
◆ Retrieve LUN WWN (world wide name) and capacity
information from Symmetrix
®
storage systems.
Important The Host Agent is supported for CX-Series, FC-Series, and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
You cannot install the Host Agent and the Navisphere Server Utility on the
same server. However, you can install them on different servers that are
connected to the same storage system.
1-4
EMC CLARiiON Server Support Products for Windows Installation Guide
About the CLARiiON Server Applications
Navisphere Server Utility
Similar to the Host Agent, the Navisphere Server Utility registers the
server’s HBA (host bus adapter) with the attached AX-Series or
CX-Series storage system; however, unlike the Host Agent, the Server
Utility on a Windows server does not:
◆ Send LUN mapping information back to a CX-Series storage
system. This information will not display in the Manager UI or
CLI. To see LUN mapping information in the Manager UI or CLI
for a CX-Series storage system, you must use the Host Agent
instead of the Server Utility.
LUN mapping information is sent to AX-Series storage systems. In
Navisphere Manager, this information displays in the Manager UI or
with the CLI -lunmapinfo command. In Navisphere Express, this
information displays in the Manage Virtual Disks page.
◆ Require network connectivity to the storage system.
◆ Require that you install the utility; you can run it from the CD.
However, we recommend that you install it on the server. Some
features are not available unless you install the Server Utility on
the server.
However, with the Server Utility you can perform the following
functions:
◆ Windows servers with Microsoft iSCSI initiators can use the
utility to configure iSCSI connections - log on, log off, and remove
an iSCSI target - and to configure mutual CHAP.
◆ AX-Series storage systems running Navisphere Express can use
the utility to manage snapshots. If you are managing your
AX-Series storage system with Navisphere Manager or if you
have a CX-Series storage system, you must use SnapView and the
admsnap utility to manage snapshots.
Important The Server Utility is supported on the AX-Series and CX-Series
storage systems. CX-Series and AX100-Series systems must be running
FLARE OE 02.16.xxx.5.yyy or higher. AX150-Series systems must be running
FLARE 02.20.xxx.5.yyy or higher.
Not all features are supported in all revisions of the Server Utility. Refer to the
Server Utility’s online help for information on which features are available.
You cannot install the Host Agent and the Navisphere Server Utility on the
same server. However, you can install them on different servers that are
connected to the same storage system.
About EMC Navisphere software
1-5
About the CLARiiON Server Applications
Admhost Utility
The Admhost Utility is an executable program that you can run
interactively via script. It runs only on Microsoft Windows Server
™
2003 or Windows
®
2000 operating systems, and works with
layered-driver applications (for example, SAN Copy
™
, SnapView
™
and MirrorView
™
/A devices), and non-layered-driver devices.
Use admhost commands to
◆ Scan for new storage devices
◆ Assign drive letters to the devices
◆ Make storage devices inaccessible to the server operating system
◆ Flush cache data to disk
◆ List drive letters and worldwide names for all server devices
Important The Admhost Utility is supported on CX-Series, FC-Series, and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
Admsnap Utility
The Admsnap Utility is an executable program that you can run
interactively or via a script to manage SnapView clones and
snapshots. The Admsnap Utility resides on the servers connected to
the storage system with the SnapView driver installed. Admsnap
runs on Microsoft Windows Server 2003 or Windows 2000.
Important Unless indicated otherwise, all references to a Windows server
refer to Windows Server 2003 or Windows 2000 servers only.
Use admsnap commands to:
◆ Scan for new storage devices
◆ Assign drive letters to the devices
◆ Make storage devices inaccessible to the server operating system
◆ Flush cache data to disk
◆ List drive letters and worldwide names for all server devices
◆ List current snapshot devices
◆ Map and unmap to a SnapView session
◆ Start and stop a SnapView session
Important The Admsnap Utility is supported on CX-Series, FC-Series, and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
1-6
EMC CLARiiON Server Support Products for Windows Installation Guide
About the CLARiiON Server Applications
CLARiiON VSS Provider
The CLARiiON VSS Provider allows an application to access
SnapView functionality on CLARiiON storage systems by using the
VSS framework and other APIs introduced in Microsoft Windows
Server 2003 APIs.
Important The CLARiiON VSS Provider is supported on CX-Series and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
Navisphere CLI
The CLI complements or can be used as an alternative to Manager. It
provides a command line interface for storage-system management,
including storage provisioning, status and configuration information
retrieval, and control. You can use the CLI to automate management
functions through shell scripts and batch files. CLI commands for
many functions are server-based and are provided with the Host
Agent. The remaining CLI commands are web-based and are
provided with software that runs in the storage-system SPs.
Navisphere CLI includes the Secure (on supported operating
systems), Classic, and Java CLI functionalities. For more information,
refer to the EMC Navisphere Command Line Interface (CLI) Reference
Guide.
Important The Navisphere CLI is supported on CX-Series, FC-Series, and
AX-Series storage systems that have been upgraded to Navisphere Manager,
that is, that have the Navisphere Manager Enabler installed.
Installing and Using the Navisphere Storage System Initialization Utility
2-1
2
Invisible Body Tag
This chapter describes how to install and use the Navisphere Storage
System Initialization Utility on a Windows host connected to the
same subnet as the management ports on a storage system.
Major topics are
◆ Requirements for the Navisphere Storage System Initialization
Utility...................................................................................................2-2
◆ Installing the Navisphere Storage System Initialization Utility..2-3
◆ Using the Navisphere Storage System Initialization Utility........2-6
Installing and Using the
Navisphere Storage
System Initialization
Utility
2-2
EMC CLARiiON Server Support Products for Windows Installation Guide
Installing and Using the Navisphere Storage System Initialization Utility
Requirements for the Navisphere Storage System Initialization
Utility
To use the Navisphere Storage System Initialization Utility on a
Windows host to initialize a storage system, the host must meet the
following requirements:
◆ Run a supported version of the Windows Server 2003 or
Windows 2000 operating system.
◆ Be connected to the same subnet as the 10/100 management ports
of the storage system that you want to initialize. This host may
also be a server with Fibre Channel or iSCSI connections to the
storage system.
You can run the Navisphere Storage System Initialization Utility from
the server support CD as described in To run the utility from the CD on
page 2-6. EMC recommends that you install the utility on the server,
as described in Installing the Navisphere Storage System Initialization
Utility on page 2-3.
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