Juniper ADVANCED INSIGHT SCRIPTS 2.5

2011, Juniper Networks, Inc.

ADVANCED INSIGHT SCRIPTS (AI-SCRIPTS)

3.0 RELEASE NOTES

1 August 2011

Revision 1

These release notes accompany Release 3.0R2 of the Advanced Insight Scripts (AI-Scripts).

AI-Scripts are Junos OS event scripts used to enable Juniper Networks J Series, M Series, MX

Series, T Series, EX Series, Data Center Class SRX Series, and QFX Series devices to:

§ React to specific incident events that occur and provide relevant information for analysis

§ Periodically collect data on events that can be used to predict and prevent risks in the future

§ Package all incident and intelligence event data into a structured format, such as a Juniper

Message Bundle (JMB), and send it to an archive location to be collected and displayed by

the Service Now / Junos Space

You can also find these release notes, the Advanced Insight Scripts (AI-Scripts) Release Notes,

and the AIS User Guide on the Juniper Networks Technical Publications webpage at

http://www.juniper.net/techpubs/software/management/ais/

Contents

Summary of Release 3.0 Features .................................................................................................. 3

AI-Scripts 3.0R2 ........................................................................................................................ 3

AI-Scripts 3.0R1 ........................................................................................................................ 3

AI-Scripts Operation ......................................................................................................................... 4

AI-Script Modes ................................................................................................................................ 4

Events Detected by AI-Scripts ......................................................................................................... 5

Current Software Release .............................................................................................................. 30

Outstanding Issues ........................................................................................................................ 30

Issues Fixed Since Last Release ................................................................................................... 31

Junos OS PRs That Affect AI-Scripts ............................................................................................ 31

Installing AI-Scripts ........................................................................................................................ 32

AI-Scripts System Requirements ............................................................................................ 32

AI-Scripts/Service Now Compatibility ...................................................................................... 32

AI-Scripts Installation Methods ................................................................................................ 32

Downloading AI-Scripts Install Packages ................................................................................ 32

AI-Scripts Install Package Versioning ..................................................................................... 33

AI-Scripts Install Locations on Devices ................................................................................... 33

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

Automatically Installing AI-Scripts Overview ........................................................................... 33

Automatically Installing AI-Scripts ........................................................................................... 34

Manually Configuring and Installing AI-Scripts on Devices ..................................................... 34

AI-Scripts Commands .................................................................................................................... 38

Installing an AI-Scripts Package .............................................................................................. 38

Upgrading an AI-Scripts Package ........................................................................................... 38

Deleting an AI-Scripts Package ............................................................................................... 38

Rolling Back an AI-Scripts Package ........................................................................................ 38

Not Saving Copies of AI-Scripts Package Files During Installation ........................................ 39

Removing AI-Scripts Packages After Installation .................................................................... 39

Junos OS Documentation and Release Notes .............................................................................. 39

Requesting Technical Support ....................................................................................................... 39

Self-Help Online Tools and Resources ................................................................................... 40

Opening a Case with JTAC ..................................................................................................... 40

Revision History ............................................................................................................................. 40

Summary of Release 3.0 Features

2011, Juniper Networks, Inc.

Summary of Release 3.0 Features

This section describes key features of the current AI-Scripts release.

AI-Scripts 3.0R2

Features

§ AI-Scripts MIB2D event-scripts dampening interval increased to 24 hours. (PR 576295)

§ AI-Script PIC crash event-script added for platforms that do not generate a PFE crash event

under the PFE psuedo-ID. (PR 669808)

§ AI-Script added for PFE:.*RSMON: Resource Category:jtree Instance.*less than LWM limit.*

entry. (PR 672541)

Bugs

§ Some AI-Scripts event-scripts attachments for collecting syslog messaages on PFE boards

are invalid. (PR 663104)

§ AI-Scripts attachments for I-chip-related events had malformed command statements. (PR

663439)

§ AI-Scripts not working on MX80-48t platform. (PR 669226)

AI-Scripts 3.0R1

Features

§ AI-Scripts code modified to use jcs:execute Junoscript call in place of jcs:invoke to spawn

fewer mgd sessions. (PR 599342)

§ AI-Scripts feature added to installer (commit-script) to only activate event-scripts that are

relevant to the low-end SRX and EX Series platforms. (PR 601255)

§ AI-Scripts change to add jcs:dampen Junoscript call to lessen system impact of Junos OS

bug with event-script dampening via ignore policy (sw-ui-misc/505359). (PR 601259)

§ AI-Scripts event-script ignore policies added back in for all events. Ignore polices were

removed with implementation of PR/601259, but dampen function proved inadequate. (PR

612575)

§ Modify the existing AI-Scripts syslog message that is generated when a new JMB is created

and the permissions have been changed by the ais_change_perm.slax op script. (PR

612884)

§ Last phase of AI-Scripts events-scripts conversion to new dampening methods for event-

scripts with no attributes or no attachments. (PR 659155)

§ AI-Scripts commit-script modified to allow intelligence-script to run on low-end EX and SRX

Series platforms, whose platform-specific script activation tags are not read by Service Now

version 11.1. (PR 659644)

Bugs

§ AI-Scripts commit-script (jais-activate-scripts.slax) modified to check existence of script files

in /jais packages mount before activating event-scripts. (PR 594194)

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

§ The 11.2R1 Script bundle of AI-scripts will not generate a JMB for EX and SRX Series

devices. It will however still generate eJMB files. (PR 614102)

AI-Scripts Operation

AI-Scripts do the following tasks:

§ React to specific incident events that occur on devices and provide relevant information about

the problems for analysis

§ Periodically collect data on events that can be used to predict and prevent risks in the future

§ Package all incident and intelligence event data into a structured format, such as a Juniper

Message Bundle (JMB), and send it to a remote archive location so that it can be collected

and displayed by Service Now

AI-Script Modes

AI-Scripts operate in two distinct modes:

§ Reactive (incident-driven)—A trigger event occurs and is detected on a device. An AI-Script

is executed. An AI-Script builds a Juniper Message Bundle (JMB) with event and router data,

and sends it to a designated Service Now archive location.

Each AI-Script corresponds to a specific device event. The list of device problem events that

can be detected and reported will evolve over time. See Table 1 on page 3.

§ Proactive (intelligence-driven)—AI-Scripts monitor device system resources for fluctuations

that could signal a future problem. AI-Scripts collect intelligence data for analysis. A tailored

AI-Script builds a JMB with intelligence data and sends it to a designated remote Service

Now archive location.

Events Detected by AI-Scripts

2011, Juniper Networks, Inc.

Events Detected by AI-Scripts

Table 1 lists the events detected by Release 3.0 of AI-Scripts.

Table 1: Events Detected by AI-Scripts

EVENT ID

DESCRIPTION

ACCT_MALLOC_FAILURE The accounting statistics process could not allocate memory from the

heap.

ACCT_XFER_POPEN_FAIL A failed call to the popen() function when the accounting statistics process

invokes the indicated command to transfer the indicated file.

ASP_IDS_INV_CLEAR_QUERY The intrusion detection services (IDS) receives a request to clear

information from the IDS tables. The request includes the indicated type of

query, which the IDS cannot interpret.

ASP_IDS_INV_CLEAR_QUERY_VER The intrusion detection services (IDS) receives a request to clear

information from the IDS tables. The request version number did not match

the version number of requests that the IDS can service.

ASP_L2TP_NO_MEM The Layer 2 Tunneling Protocol (L2TP) could not allocate the memory it

needed to create a flow for the indicated tunnel and session.

ASP_L2TP_OBJ_CAC_FAIL The Layer 2 Tunneling Protocol (L2TP) could not allocate memory from an

object cache for the flow defined by the indicated unit, tunnel, and session.

ASP_PGCP_IPC_PIPE_WRITE_FAILED The Packet Gateway Control Protocol (PGCP) client on the Services Port

Interface Card failed to write an inter-process communication (IPC)

message to the end of its pipe.

ASP_PGCP_IPC_PIPE_WRITE_FAILED The Packet Gateway Control Protocol (PGCP) client on the Services Port

Interface Card failed to write the contents of its inter-process

communication (IPC) pipe to the socket layer.

AUDITD_RADIUS_OPEN_FAILED The audit process (auditd) could not create a RADIUS object handle used

for various RADIUS operations.

AUDITD_RADIUS_OPEN_FAILED The audit process (auditd) could not create a RADIUS object handle used

for various RADIUS operations.

AUDITD_RADIUS_REQ_CREATE_FAILED The audit process (auditd) could not create a RADIUS accounting request

for the indicated reason.

AUDITD_SOCKET_FAILURE The audit process (auditd) listens on a Transmission Control Protocol

(TCP) socket for system accounting events reported by other processes on

the device. The indicated socket operation failed with the indicated error.

AUTHD_AUTH_CREATE_FAILED The generic authentication service process (authd) could not allocate an

authentication object for the indicated reason.

AUTHD_SERVER_INIT_BIND_FAIL The generic authentication service process (authd) could not bind the

server to the address specified.

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

AUTHD_SERVER_INIT_LISTEN_FAIL The generic authentication service process (authd) could not initialize

listening on the server for the indicated socket.

AUTHD_SETSOCKOPT_FAILED The generic authentication service process (authd) could not set socket

options during the indicated operation.

AUTHD_SOCKET_FAILED The generic authentication service process (authd) could not open a

socket during the indicated operation.

AUTOCONFD_AUTH_NO_MEM The memory allocation (malloc) for username authentication failed.

AUTOD_RECV_FAILURE The autoinstallation process (autod) received the indicated error when it

tried to receive data on a socket.

AUTOD_SEND_FAILURE The autoinstallation process (autod) receives the indicated error when it

sends data on a socket.

AUTOD_SOCKET_CREATE_FAILURE The autoinstallation process (autod) receives the indicated error when it

creates a socket.

AV_PATTERN_KL_CHECK_FAILED The device is unable to use the Kaspersky pattern file. The error message

provides information to give to Juniper Networks technical support.

AV_PATTERN_TOO_BIG The pattern file size specified in the server initialization file (server.ini)

exceeds the maximum prescribed limit.

AV_PATTERN_WRITE_FS_FAILED The device is unable to save the contents of an antivirus pattern file to the

file system.

BFDD_READ_ERROR The bidirectional forwarding detection process (bfdd) could not read a

message available on the indicated type of pipe.

BFDD_WRITE_ERROR The bidirectional forwarding detection process (bfdd) could not write a

message to the indicated type of pipe.

BOOTPD_HWDB_ERROR The boot parameter process (tnp.bootpd) could not complete an operation

in the hardware database maintained by the chassis process (chassisd),

for the indicated reason.

CFMD_RTSOCK_OPEN_FAILURE The connectivity fault management process (cfmd) could not successfully

open a routing socket to the kernel, for the indicated reason.

CHASSISD_BUS_DEVICE_OPEN_FAILURE The chassis process (chassisd) could not open the indicated bus device,

for the indicated reason.

CHASSISD_CFEB_POWER_FAILURE The chassis process (chassisd) could not turn on or turn off the power to

the indicated Compact Forwarding Engine Board (CFEB).

CHASSISD_CLOCK_FAILURE The chassis process (chassisd) determined that the indicated clock source

failed in the indicated way.

CHASSISD_CMB_READBACK_ERROR The chassis process (chassisd) could not read back information from the

Chassis Management Bus (CMB) about the indicated component (field-

replaceable unit, or FRU).

Events Detected by AI-Scripts

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

CHASSISD_COMMAND_ACK_ERROR The chassis process requested that the indicated component (field-

replaceable unit, or FRU) confirm that it was online. The indicated error

occurred when the FRU sent its response. In the normal case, the chassis

process performed any additional action necessary to guarantee that the

FRU came online.

CHASSISD_COMMAND_ACK_SFM_ERROR The chassis process (chassisd) requires an acknowledgment from each

Switching and Forwarding Module (SFM) before it registers a Flexible PIC

Controller (FPC) as online. The acknowledgment message from the

indicated SFM failed for the indicated FPC.

CHASSISD_FAN_FAILURE The indicated fan or impeller failed. The chassis process (chassisd) raised

an alarm and increased the speed of the remaining fans (and impellers, if

applicable) to full speed.

CHASSISD_FASIC_FTOKEN_ERROR The chassis process (chassisd) detected an underflow or overflow error on

the indicated F chip on the indicated Control Board (CB).

CHASSISD_FASIC_FTOKEN_INIT_ERROR The chassis process (chassisd) encountered an error while initializing

memory at the indicated address for the indicated F chip on the indicated

Control Board (CB).

CHASSISD_FASIC_HSL_CONFIG_ERROR The chassis process (chassisd) could not configure high-speed links (HSL)

for the indicated F chip on the indicated Control Board (CB).

CHASSISD_FASIC_HSL_LINK_ERROR The chassis process (chassisd) detected an error for the indicated high-

speed link (HSL) for the indicated F chip on the indicated Control Board

(CB).

CHASSISD_FASIC_INIT_ERROR The chassis process (chassisd) detected that F chips were not yet

initialized on the Control Board (CB).

CHASSISD_FASIC_INPUT_DROP The Packet Forwarding Engine divides packets into smaller units called

cells for more efficient processing. As the indicated F chip on the indicated

Control Board (CB) processed data that was received from the indicated

Packet Forwarding Engine on the indicated Flexible PIC Concentrator

(FPC), it dropped the indicated number of cells per second.

CHASSISD_FASIC_OUTPUT_DROP The Packet Forwarding Engine divides packets into smaller units called

cells for more efficient processing. As the indicated F chip on the indicated

Control Board (CB) processed data before sending it to the indicated

Packet Forwarding Engine on the indicated Flexible Port Concentrator

(FPC) for outgoing transmission, it dropped the indicated number of cells

per second.

CHASSISD_FASIC_PIO_READ_ERROR The indicated routine failed with a read error at the indicated address and

(CB).

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

CHASSISD_FASIC_PIO_WRITE_ERROR The indicated routine failed with a write error at the indicated address and

(CB).

CHASSISD_FASIC_PLL_ERROR The chassis process (chassisd) could not lock a phased-lock loop (PLL) for

the indicated F chip on the indicated Control Board (CB).

CHASSISD_FASIC_RESET_ERROR The chassis process (chassisd) could not reset the indicated F chip on the

indicated Control Board (CB).

CHASSISD_FASIC_SRAM_ERROR The chassis process (chassisd) detected that SRAM failed to initialize for

the indicated F chip on the indicated Control Board (CB).

CHASSISD_FCHIP_CONFIG_MD_ERROR The chassis process (chassisd) detected an invalid number of Md chips for

the indicated F chip, Packet Forwarding Engine, and Flexible PIC

Concentrator (FPC).

CHASSISD_FCHIP_HSR_ERROR The chassis process (chassisd) detected an error in the high-speed

receiver (HSR) subsystem for the F chip with the indicated characteristics.

CHASSISD_FCHIP_HST_ERROR The chassis process (chassisd) detected an error in the high-speed

transmitter (HST) subsystem for the F chip with the indicated

characteristics.

CHASSISD_FCHIP_LINK_ERROR The chassis process (chassisd) detected an error for the indicated high-

speed receiver (HSR) or high-speed transmitter (HST) link for an F chip on

the indicated Switch Interface Board (SIB).

CHASSISD_FCHIP_MONITOR_ERROR The chassis process (chassisd) detected an invalid F-chip module while

enabling or disabling the monitoring of F-chip functional blocks.

CHASSISD_FCHIP_PIO_READ_ERROR The indicated routine failed with a read error at the indicated address and

CHASSISD_FCHIP_PIO_WRITE_ERROR The indicated routine failed with a write error at the indicated address and

CHASSISD_FHSR_READ_REG_ERROR The high-speed receiver (HSR) read routine failed at the indicated address

on an F-chip register.

CHASSISD_FHSR_WRITE_REG_ERROR The high-speed receiver (HSR) write routine could not record the indicated

value at the indicated address on an F-chip register.

CHASSISD_FHST_READ_REG_ERROR The high-speed transmitter (HST) read routine failed at the indicated

address on an F-chip register.

CHASSISD_FHST_WRITE_REG_ERROR The high-speed transmitter (HST) write routine could not record the

indicated value at the indicated address on an F-chip register.

CHASSISD_FILE_OPEN The chassis process (chassisd) could not open the indicated file for the

indicated reason.

Events Detected by AI-Scripts

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

CHASSISD_FM_ERROR During execution of the indicated fabric management routine, the indicated

error occurred between the indicated Switch Interface Board (SIB) and the

indicated Packet Forwarding Engine on the indicated Flexible PIC

Concentrator (FPC).

CHASSISD_FM_ERROR_SIB_L_FB_HSR In a routing matrix, packets traverse both electrical and optical media as

they travel between the Switch Interface Boards (SIBs) in the T640 router

(called SIB-Ls) and the SIBs in the TX Matrix platform (called SIB-Ss). The

chassis process (chassisd) on the routing node that houses the indicated

SIB-L detected an error in the electrical path between the indicated ports

on the SIB-L and the corresponding SIB-S.

CHASSISD_FM_ERROR_SIB_L_FB_SMF In a routing matrix, packets traverse both electrical and optical media as

they travel between the Switch Interface Boards (SIBs) in the TX Matrix

(the switch-card chassis, or SCC) and the SIBs in the T640 routers (called

SIB-Ls). The chassis process (chassisd) on the T640 router that houses

the indicated SIB-L detected the indicated error as packets that were

traveling in the indicated direction were translated between electrical and

optical media.

CHASSISD_FM_ERROR_SIB_S_FB_HSR In a routing matrix, packets traverse both electrical and optical media as

they travel between the Switch Interface Boards (SIBs) in the TX Matrix

platform (called SIB-Ss) and the SIBs in the T640 routers (called SIB-Ls).

The chassis process (chassisd) on the TX Matrix detected an error in the

electrical path between the indicated port on the indicated SIB-S and the

indicated port on a SIB-L installed in the indicated T640 router (line-card

chassis, or LCC).

CHASSISD_FM_ERROR_SIB_S_FB_SMF In a routing matrix, packets traverse both electrical and optical media as

they travel between the Switch Interface Boards (SIBs) in the TX Matrix

(called SIB-Ss) and the SIBs in the T640 routers (line-card chassis, or

LCCs). The chassis process (chassisd) on the TX Matrix platform detected

the indicated error as packets that were traveling to or from the indicated

LCC were translated between electrical and optical media.

CHASSISD_FM_SIB_ERROR The chassis process (chassisd) detected the indicated type of error on the

indicated Switch Interface Board (SIB) and performed the indicated action.

CHASSISD_FPC_PIC_DETECT_TIMEOUT The chassis process (chassisd) expects to receive notification within a

timeout period that each Flexible PIC Concentrator (FPC) has attached the

PIC that it houses. It did not receive notification from the indicated FPC.

CHASSISD_FRU_INVALID_SLOT The chassis process (chassisd) detected that the indicated hardware

component (field-replaceable unit, or FRU) was inserted in a slot that is not

valid for that component type.

CHASSISD_GBUS_NOT_READY The GBUS was not ready when the chassis process (chassisd) first tried to

power it on, and the power-up operation timed out.

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

CHASSISD_GBUS_READBACK_ERROR There was an error when the chassis process (chassisd) tried to read back

information from the GBUS on the indicated component (field-replaceable

unit, or FRU).

CHASSISD_HSR_FIFO_ERROR A first-in, first-out (FIFO) read error occurred during execution of the

indicated routine on the indicated high-speed receiver (HSR).

CHASSISD_I2C_BAD_IDEEPROM_FORMAT The chassis process (chassisd) determined that the ID EEPROM format

specified for the indicated type of hardware component (field-replaceable

unit, or FRU) is not valid for it.

CHASSISD_I2C_READ_ERROR The chassis process (chassisd) cannot read I2C data from the indicated

device.

CHASSISD_I2CS_READBACK_ERROR The chassis process (chassisd) cannot read back information from the I2C

slave (I2CS) about the indicated component (field-replaceable unit, or

FRU).

CHASSISD_IFDEV_DETACH_FPC The chassis process (chassisd) detached the interface devices for all PICs

on the indicated Flexible PIC Concentrator (FPC).

CHASSISD_IFDEV_DETACH_PIC The chassis process (chassisd) detached the interface devices for the

indicated PIC.

CHASSISD_IPC_CONNECTION_DROPPED The chassis process (chassisd) dropped the interprocess communication

(IPC) connection to the indicated component (field-replaceable unit, or

FRU).

CHASSISD_IPC_DAEMON_WRITE_ERROR The chassis process (chassisd) could not write to a socket because of the

indicated error. The socket is for a connection to another process that runs

on the Routing Engine and helps manage the chassis.

CHASSISD_IPC_MSG_DROPPED The chassis process (chassisd) dropped an interprocess communication

(IPC) message because the message queue had already reached

maximum capacity.

CHASSISD_IPC_MSG_UNHANDLED The chassis process (chassisd) received an interprocess communication

(IPC) message about the indicated FRU. The message had the indicated

characteristics. chassisd could not handle the message.

CHASSISD_IPC_WRITE_ERR_NULL_ARGS The chassis process (chassisd) could not send a message to the indicated

component (field-replaceable unit, or FRU) because one or more required

parameters had a null value.

CHASSISD_MAC_ADDRESS_ERR The chassis process (chassisd) could not obtain a media access control

(MAC) address for the indicated interface because of an internal error.

CHASSISD_MAC_ADDRESS_FABRIC_ERR The chassis process (chassisd) could not obtain a media access control

(MAC) address for the indicated fabric interface because of an internal

error.

Events Detected by AI-Scripts

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

CHASSISD_MALLOC_FAILURE The chassis process (chassisd) could not allocate memory. chassisd tried

to continue functioning, but the lack of memory usually causes the process

to fail. An administrator needs to restart it.

CHASSISD_MBE_DETECTED A multibit ECC parity error was detected in the Routing Engine DRAM.

CHASSISD_OVER_TEMP_CONDITION The temperature of one or more components (field-replaceable units, or

FRUs) exceeded the indicated temperature, which is the upper of two

thresholds. The fans (and impellers, if applicable) were in the indicated

state. If the temperature does not go below the threshold within four

minutes after the chassis process (chassisd) detects this condition,

chassisd shuts down the device. When this message was logged, the

indicated number of seconds remained before shutdown.

CHASSISD_OVER_TEMP_SHUTDOWN_TIME The chassis process (chassisd) shut down the device because the

temperature of one or more components exceeded the indicated threshold

temperature for the indicated amount of time. Continued operation at the

excessive temperature could damage the device.

CHASSISD_PEM_OVERLOAD The indicated power entry module (PEM) reported an output voltage

overload condition.

CHASSISD_PEM_VOLTAGE The indicated power entry module (PEM) reported a problem with its

output voltage.

CHASSISD_PIC_HWERROR The indicated PIC experienced a hardware error. The chassis process

(chassisd) did not bring the PIC online.

CHASSISD_POWER_CONDITION The temperature of the indicated Routing Engine exceeded the indicated

temperature, which is the upper of two thresholds.

CHASSISD_PSU_ERROR The chassis process (chassisd) detected the indicated error condition for

the indicated power supply unit (PSU).

CHASSISD_PSU_FAN_FAIL The PSU fan-fail bit is set in the status for the indicated power supply unit

(PSU).

CHASSISD_PSU_INPUT_BAD The chassis process (chassisd) detected the input voltage/warning fault

condition for the indicated power supply unit (PSU).

CHASSISD_PSU_OVERLOAD The indicated power supply unit (PSU) reported an output voltage overload

condition.

CHASSISD_PSU_TEMPERATURE The chassis process (chassisd) detected that the temperature check bit

was set in the status bit mask for the indicated power supply unit (PSU).

CHASSISD_PSU_VOLTAGE The indicated power supply unit (PSU) reported a problem with its output

voltage.

CHASSISD_RE_OVER_TEMP_CONDITION The temperature of the indicated Routing Engine exceeded the indicated

temperature, which is the upper of two thresholds.

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

CHASSISD_RE_OVER_TEMP_SHUTDOWN The chassis process (chassisd) performed the indicated action because

the temperature of the indicated Routing Engine exceeded the maximum

threshold for more than four minutes. Continued operation at the excessive

temperature could damage device components.

CHASSISD_RE_OVER_TEMP_WARNING The temperature of the indicated Routing Engine exceeded the indicated

temperature, which is the upper of two thresholds. If the temperature does

not go below the threshold within four minutes after the chassis process

(chassisd) detects this condition, chassisd shuts down the indicated

component. When this message was logged, the indicated number of

seconds remained before shutdown.

CHASSISD_SBE_DETECTED Too many single-bit correctable ECC parity errors were detected in

Routing Engine DRAM.

CHASSISD_SIB_INVALID_SLOT The chassis process (chassisd) detected the presence of a Switch

Interface Board (SIB) in an invalid slot. The SIB remains offline.

CHASSISD_SMB_INVALID_PS The chassis process (chassisd) could not set the status (enabled or

disabled) for a power supply because it received the indicated power

supply status code, which is invalid.

CHASSISD_SMB_IOCTL_FAILURE The indicated ioctl() operation failed at the indicated address on the system

management bus (SMB).

CHASSISD_SMB_READ_FAILURE A read() operation failed at the indicated address on the system

management bus (SMB).

CHASSISD_TEMP_SENSOR_FAILURE The temperature sensor for the indicated component (field-replaceable

unit, or FRU) either did not respond to a request from the chassis process

(chassisd) for a temperature reading or sent a value that is outside the

normal operating range.

CHASSISD_TIMER_VAL_ERR The chassis process (chassisd) started a timer to track the timeout period

for an event. The timer returned a null identifier, so chassisd could not

clear the timer.

CHASSISD_UNEXPECTED_EXIT The chassis process (chassisd) exited unexpectedly and reported the

indicated error.

CHASSISD_VOLTAGE_READ_FAILED The chassis process (chassisd) could not read the voltage data from the

indicated component (field-replaceable unit, or FRU).

CHASSISD_VOLTAGE_SENSOR_INIT The chassis process (chassisd) could not initialize the voltage sensor for

the indicated component (field-replaceable unit, for FRU).

CONNECTION_CHASSISD_FAIL The alarm process (alarmd) was unable to connect to the chassis process

(chassisd).

CONNECTION_CRAFTD_FAIL The alarm process (alarmd) was unable to connect to the craft process

(craftd).

Events Detected by AI-Scripts

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

CONNECTION_RTLOGD_FAIL The alarm process (alarmd) was unable to connect to the Juniper

Networks J Series Services Router (JSR) log process (rtlogd).

CONNECTION_SEND_ERROR The alarm process (alarmd) received an error while it was trying to send a

message.

COSD_GENCFG_WRITE_FAILED The class-of-service (CoS) process (cosd) uses GENCFG to read and

write data from the kernel. If the write fails, the kernel returns an error.

COSD_MALLOC_FAILED The class-of-service (CoS) process (cosd) could not dynamically allocate

memory, for the indicated reason.

COSD_RTSOCK_LIB_ERR The class-of-service (CoS) process (cosd) uses rtsock library for reading

and writing data from and to kernel. The specified error occurred while

using rtsock library to read/write data.

COSD_RTSOCK_WRITE_FAILED The class-of-service (CoS) process (cosd) uses rtsock to read/write data

from kernel. If the write fails kernel returns an error.

COSD_UNEXPECTED_EXIT The class-of-service (CoS) process (cosd) waits for the event notifications

and processes the events that it is registered for. There was an error

during event-handling initialization.

COSD_UNKNOWN_TRANSLATION_TABLE The class-of-service (CoS) process (cosd) did not recognize the indicated

translation table type from the rtsock library.

Daemon Crash A Junos OS daemon crash occurred with a core dump.

DCD_CONFIG_WRITE_FAILED The interface process (dcd) encountered an error while trying to send an

interface configuration to the kernel over the routing socket.

DCD_GET_ERROR The interface process (dcd) encountered an error while trying to load the

kernel interface configuration over the routing socket.

DCD_PARSE_STATE_EMERGENCY The interface process (dcd) encountered an unhandled internal state

during interface parsing.

DCD_RTSOCK_READ_SYNC_NOBUF The interface process (dcd) communicates with the kernel by writing

messages to and reading messages from routing sockets. The DCD could

not allocate memory to use to read messages from the kernel.

DCD_RTSOCK_SEND_NOBUF If the Routing Engine is busy or operating under a heavy load, messages

between the interface process (dcd) and the kernel may be dropped. To

detect whether messages have been dropped, dcd and the kernel place

sequence numbers in messages. dcd detected that a message was

dropped. In an attempt to recover the message, dcd retries the operation.

DCD_TRASHED_RED_ZONE When DCD is allocating heap memory, it uses a private memory allocator

that writes a special pattern at the end of each allocated segment of heap

memory. Later, when de-allocating this memory, DCD checks for the

pattern. Not finding the previously written pattern means the memory was

overwritten, which indicates an error in DCD.

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

DFCD_GENCFG_MALLOC_FAILED The dynamic flow capture process (dfcd) could not allocate memory for the

GENCFG message.

DFCD_GENCFG_WRITE_FAILED The dynamic flow capture process (dfcd) could not send the GENCFG

message for the indicated reason.

DFCD_LINH_MALLOC_FAILED The dynamic flow capture process (dfcd) could not allocate memory for the

LINH message.

DFWD_CONFIG_WRITE_FAILED The firewall process (dfwd) encountered an error while trying to send an

interface configuration to the kernel over the routing socket.

DFWD_MALLOC_FAILED The firewall process (dfwd) must dynamically malloc memory for its needs.

This allocation request failed. The specific data structure that was being

allocated is listed in the message.

DFWD_PARSE_STATE_EMERGENCY The firewall process (dfwd) encountered an unhandled internal state while

parsing an interface.

DFWD_TRASHED_RED_ZONE When the firewall process (dfwd) is allocating heap memory, it uses a

private memory allocator that writes a special pattern at the end of each

allocated segment of heap memory. Later, when de-allocating this memory,

dfwd checks for the pattern. Not finding the previously written pattern

means the memory was overwritten, which indicates an error in dfwd.

DH_SVC_RTSOCK_OPEN_FAILURE The Dynamic Host Configuration Protocol (DHCP) services process (dhcp-

service) could not successfully open a routing socket to the kernel. The

error string accompanying this log entry indicates the specific error.

DH_SVC_RTSOCK_REGISTER_FAILURE The Dynamic Host Configuration Protocol (DHCP) services process (dhcp-

service) could not successfully register a callback function with a routing

socket. The error string accompanying this log entry indicates the specific

error.

DH_SVC_SETSOCKOPT_FAILURE The Dynamic Host Configuration Protocol (DHCP) services process (dhcp-

service) could not set the indicated socket option.

DH_SVC_SOCKET_FAILURE The Dynamic Host Configuration Protocol (DHCP) services process (dhcp-

service) could not create a socket.

ESPTASK_PARSE_CMD_ARG

This process terminated because of an internal error.

ESPTASK_PARSE_CMD_EXTRA This process terminated because of an invalid option.

ESWD_PPM_READ_ERROR The ethernet bridging process (eswd) could not read a message available

on the read pipe from the periodic packet management process (ppmd).

ESWD_PPM_WRITE_ERROR The ethernet bridging process (eswd) could not write a message on the pipe

to the periodic packet management process (ppmd).

ESWD_STP_BASE_MAC_ERROR This condition occurs when STP cannot derive the base MAC address of

the system.

EVENTD_EVENT_SEND_FAILED Junos OS processes can request that the event processing process

(eventd) notify them when a specific event occurs. eventd could not send an

event notification for the indicated reason.

Events Detected by AI-Scripts

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

EVENTD_FORK_ERR The event processing process (eventd) could not create a child process for

executing policies.

EVENTD_PIPE_ERR The event processing process (eventd) could not create a pipe for

interprocess communication.

EVENTD_VERSION_MISMATCH The event processing process (eventd) received an event with the indicated

version indicator, which does not match the indicated version expected by

eventd.

FPCLOGIN_IP_ADDRESS_GET_FAILURE The fpclogin module attempted to get the IP address of the physical

interface module. The attempt failed.

FSAD_ERROR The file system access process (fsad) internal error message.

FUD_MEMORY_ALLOCATION_FAILURE The UDP forwarding process (fud) could not allocate the indicated amount

of memory from the heap.

FUD_RTSOCK_WRITE_FAILURE The UDP forwarding process (fud) could not write to its routing socket for

the indicated reason.

FUD_SENDMSG_FAILURE The UDP forwarding process (fud) could not send data to the indicated

destination port and address using the indicated interface and routing

instance, which it needs to do during normal operation.

FUD_SENDMSG_NOINT_FAILURE The UDP forwarding process (fud) could not send data to the indicated

destination port and address using the indicated routing instance, which it

needs to do during normal operation.

FUD_SETSOCKOPT_FAILURE The UDP forwarding process (fud) could not set the indicated socket option.

FUD_SOCKET_FAILURE The UDP forwarding process (fud) could not create a socket.

GGSN_ALARM_TRAP_SEND An alarm trap to be relayed by the services PICs process (serviced) failed to

initialize.

GGSN_TRAP_SEND The system sent a GGSN trap of an unrecognized type.

GRAPH_NO_MEMORY The graphing process could not allocate memory while trying to create a

graph.

HNCACHED_PATRICIA_ERROR A call to a Patricia tree library function returns an error.

ICCPD_ASSERT_SOFT The source code for the interchassis communication process (iccpd)

includes internal self-consistency checks. As iccpd with the indicated

process ID (PID) executed the binary compiled from the indicated source

file, a check failed at the indicated line number in the file. iccpd created a

diagnostic core file for analysis by technical support personnel and

continued to run.

ICCPD_OPEN_ERROR The interchassis communication process (iccpd) could not initialize.

IDP_DAEMON_INIT_FAILED An attempt to start the IDP policy daemon failed because an error was

encountered during initialization.

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

IDP_INTERNAL_ERROR The IDP daemon encountered an internal error.

IKED_CFG_PATRICIA_ERROR A call to a Patricia tree library function returned an error.

JCS_BBD_LOAD_FAILURE The JCS process (jcsd) could not load blade bay data for the specified

blade.

JCS_BBD_LOCAL_MISMATCH The blade bay data retrieved for the specified blade does not match the

data loaded during the reboot process. This error usually indicates that

blade bay data in the JCS Management Module was changed since the last

reboot.

JCS_BBD_NOT_FOUND The blade bay data was not found for the specified blade.

JCS_BBD_NOT_VALID The blade bay data for the specified blade is invalid.

JCS_BBD_PARSE_ERROR The blade bay data for the specified blade did not parse correctly.

JCS_BBD_PEER_MISMATCH The blade bay data retrieved for the specified peer blade does not match

the data retrieved for the local blade. This error indicates that blade bay

data in the JCS Management Module was not configured properly.

JCS_KERNEL_RSD_LINK_DOWN The JCS process (jcsd) has disabled kernel RSD communication for the

specified reason.

JCS_MM_COMMUNICATION_ERROR The JCS process (jcsd) could not send an SNMP request to the

Management Module because of the indicated error.

JCS_READ_BANDWIDTH_ERROR The indicated error occurred when attempting to read the current switch

bandwidth.

JCS_READ_BBD_ERROR The indicated error occurred when attempting to read the current blade bay

data via a sysctl call.

JCS_SWITCH_COMMUNICATION_ERROR The JCS process (jcsd) could not send an SNMP request to the indicated

Switch Module because of the indicated error.

JSRPD_DAEMONIZE_FAILED The Juniper Services Redundancy Protocol process (jsrpd) could not create

a version of itself to run in the background as a daemon.

JSRPD_EVLIB_EXIT_FAILURE The Juniper Services Redundancy Protocol process (jsrpd) returned from

an event loop, which it should never do.

JSRPD_SOCKET_LISTEN_FAILURE The Juniper Services Redundancy Protocol process (jsrpd) could not

successfully listen on a socket.

JSRPD_SOCKET_RECV_HB_FAILURE The Juniper Services Redundancy Protocol process (jsrpd) was not

successfully received on a socket.

KERNEL.*i2c_s1.*group.*device Fan tray response error. Error due to the fan tray processing a different

task.

KERNEL:.*cksum.*out of data.* "/kernel: cksum: out of data" is logged in the system log.

Events Detected by AI-Scripts

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

KERNEL:.*jsr_prl_recv_ack_msg.* received PRL

ACK message

Non-stop routing replication message acknowledgment received by backup

Routing Engine.

KERNEL:.*Voltage Fail Shutdown.*device.* The ' Voltage Fail Shutdown' message is reported into the system message

file if the indicated device in the syslog message has or is about to undergo

a reset or due to improper grounding of the FRU causing it to go offline.

KERNEL:GENCFG: op 2 (Gencfg Blob) failed.* Kernel error message generated because it does not have a handler for a

certain GENCFG blob message.

KERNEL:ifd_request: RTM_ID.* Some Junos OS daemons were not originally included in a list of processes

that can modify an inteface definition. These messages are only

informational and can be ignored.

KERNEL:ifd_request: RTM_ID.* Some Junos OS daemons were not originally included in a list of processes

that can modify an inteface definition. These messages are informational

only and can be ignored.

KERNEL:parity error detected, fll reinit: mpfe.* The message indicates that the Packet Forwarding Engine was reset when

detecting a parity error in the ASIC.

KERNEL:pfestat_req_receive: request.* Kernel message regarding PFE statistics counter request.

KERNEL:Process .* has exceeded 85% of

RLIMIT_DATA

This message indicates that the virtual memory size of a process’s data-

segment area (RLIMIT_DATA) has exceeded its current soft limit.

KERNEL:rdp retransmit error The kernel is indicating that no system buffer space is available.

KERNEL:RT_PFE: NH IPC failed, err 6 (No

Memory)

The kernel is reporting that the Packet Forwarding Engine cannot install or

change routing table entries because it is running out of memory.

KMD_SNMP_PIC_NO_RESPONSE The indicated PIC did not respond to a request from the key management

process (kmd) for Simple Network Management Protocol (SNMP) statistics

about IP Security (IPSec) security associations.

L2ALD_IPC_PIPE_WRITE_ERROR The Layer 2 address learning process (l2ald) could not write to an

interprocess communication (IPC) pipe for the indicated reason.

L2ALD_PIP_IFD_READ_RETRY The Layer 2 address learning process (l2ald) could not read the provide-in-

provider interface (pip0) interface from the kernel.

L2CPD_ABORT The Layer 2 Control Protocol process (l2cpd) terminated because of an

internal error.

L2CPD_ASSERT The source code for the Layer 2 Control Protocol process (l2cpd) includes

internal self-consistency tests. l2cpd with the indicated executable name

and process ID (PID) terminated because the indicated test failed at the

indicated line number in the indicated source file. The process created a

diagnostic core file for analysis by technical support personnel.

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

L2CPD_ASSERT_SOFT The source code for the Layer 2 Control Protocol process (l2cpd) includes

internal self-consistency tests. l2cpd with the indicated executable name

and process ID (PID) terminated because the indicated type of check failed

at the indicated line number in the indicated source file. The process

continued to run, but created a diagnostic core file for analysis by technical

support personnel.

L2CPD_PPM_WRITE_ERROR The Layer 2 Control Protocol process (l2cpd) could not write a message on

the pipe to the periodic packet management process (ppmd).

L2CPD_SCHED_SLIP The Layer 2 Control Protocol process (l2cpd) delayed an event, such as

issuing an adjacency establishment message that was supposed to occur at

a particular time. The event did not occur at the right time.

L2CPD_SYSTEM_CALL_FAILED A system call made by the Layer 2 Control Protocol process (l2cpd) failed.

L2TPD_EVLIB_CREATE_FAILED The Layer 2 Tunneling Protocol process (l2tpd) could not create a context

for handling asynchronous events.

L2TPD_EVLIB_CREATE_FAILED The Layer 2 Tunneling Protocol process (l2tpd) could not create a context

for handling asynchronous events.

L2TPD_SERVER_START_FAILED The Layer 2 Tunneling Protocol (L2TP) server did not start.

LIBESPTASK_SNMP_CONN_PROG The indicated error occurred while the process using libesptask was

connecting to the SNMP master agent.

LIBESPTASK_SNMP_SOCKOPT_RECVBUF The process using libesptask could not set the size of the kernel receive

buffer, which allows it to accept the largest possible packet from the Simple

Network Management Protocol (SNMP) master agent.

LIBESPTASK_SNMP_SOCKOPT_SENDBUF The process using libesptask could not set the size of the kernel send

buffer, which allows it to send the largest possible packet to the Simple

Network Management Protocol (SNMP) master agent.

LIBJNX_DEFAULT_IP_ADDR_NOT_SET A Junos OS process could not retrieve the system default IP address from

the kernel because the address is not defined there.

LIBJNX_EVLIB_FAILURE A Junos OS process called the indicated function in the event library. The

function failed for the indicated reason.

LIBJNX_EXEC_SIGNALED A Junos OS process created a child process to execute the indicated

command. The child process received the indicated signal and exited.

LIBJNX_REPLICATE_RCP_ERROR The rcp command failed during replication.

LIBJNX_SNMP_ENGINE_FILE_FAILURE A Junos OS process could not perform the indicated operation on the

indicated SNMP engine data file.

LIBJNX_SNMP_ENGINE_SCAN_FAILURE A Junos OS process could not perform the scan operation on the indicated

SNMP engine data file.

Events Detected by AI-Scripts

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

LIBJNX_SOCKET_FAILURE Various system processes use Transmission Control Protocol (TCP), User

Datagram Protocol (UDP), and Reliable Data Protocol (RDP) sockets. The

indicated socket operation failed for the indicated reason.

LIBJSNMP_NS_LOG_EMERG SNMP errors with LOG_EMERG as severity.

LIBMSPRPC_CLIENT_INIT_FAILED A Junos OS process (mspinfo) could not establish initialization of the RPC

client.

LIBMSPRPC_CLIENT_KCOM_FAILED A Junos OS process (mspinfo) could not establish initialization of the KCOM

subsystem.

LIBMSPRPC_CLIENT_KCOM_NO_IF A Junos OS process (mspinfo) could not find any configured and active

extension-provider interfaces.

LIBMSPRPC_CLIENT_NO_CONNECTION Remote execution of the command given from the Routing Engine to the

PIC failed. The Routing Engine cannot connect to the PIC.

LIBMSPRPC_CLIENT_NO_REPLY Remote execution of the command given from the Routing Engine to the

PIC failed. There was no reply from the PIC.

LIBMSPRPC_CLIENT_PIC_DOWN Remote execution of the command given from the Routing Engine to the

PIC failed. The PIC is down.

LIBMSPRPC_CLIENT_WRONG_OUTPUT Remote execution of the command given from the Routing Engine to the

PIC failed. The PIC returned unexpected output.

LIBSERVICED_CLIENT_CONNECTION An attempt to establish a client connection failed.

LIBSERVICED_SOCKET_BIND An attempt to bind a server socket for receiving client requests failed.

LIBSERVICED_SOCKET_PRIVATIZE An attempt to attach a socket to the management routing instance for

communication between the Routing Engine and GGSN-C PICs failed.

LICENSE_EXPIRED A time-based license for a feature has expired. The feature will remain

inactive until a new license is installed.

LICENSE_GRACE_PERIOD_APPROACHING The grace period for a licensable feature is about to expire. Unless a new

license is installed, the feature will become inactive after the grace period

expires.

LICENSE_GRACE_PERIOD_EXCEEDED The grace period for a scale license is about to expire. Unless the scale

license is upgraded, the license will scale back to the licensed limit after the

grace period expires.

LICENSE_GRACE_PERIOD_EXPIRED The grace period for a licensable feature has expired. Strict license

enforcement will remain active until a new license is installed.

LICENSE_NEARING_EXPIRY A time-based license for a feature is about to expire. Unless a new license

is installed, the feature will become inactive after the license expires.

LICENSE_SOCKET_FAILURE The indicated process encountered a system error when manipulating a

socket.

Advanced Insight Scripts (AI-Scripts) 3.0 Release Notes

2011, Juniper Networks, Inc.

Table 1: Events Detected by AI-Scripts (continued)

EVENT ID

DESCRIPTION

LLDPD_SYSTEM A system call made by the Link Layer Discovery Protocol process (LLDPD)

failed.

LPDFD_DYN_PDB_OPEN_FAILED The local policy decision function process (lpdfd) failed to open the profile

database.

LPDFD_DYN_REGISTER_FAILED The local policy decision function process (lpdfd) failed to register with the

dynamic configuration subsystem.

LPDFD_DYN_SDB_OPEN_FAILED The local policy decision function process (lpdfd) failed to open the session

database.

LPDFD_PCONN_SERVER The local policy decision function process (lpdfd) pconn server failed to

initialize.

LPDFD_RTSOCK_OPEN_FAILURE The local policy decision function (LPDF) services process could not

successfully open a routing socket to the kernel. The error string

accompanying this log entry indicates the specific error.

MIB2D_REALPATH_FAILURE When MIB2D is copying the /var/db/dcd.snmp_ix file, it could not resolve

its real path.

MIB2D_RTSLIB_READ_FAILURE A call to the indicated function in the routing socket library failed during the

indicated operation on the indicated object.

MIB2D_SNMP_INDEX_ASSIGN MIB2D cannot assign an SNMP index for each interface.

MIB2D_SNMP_INDEX_DUPLICATE The first interface name was assigned the same SNMP index as the second

interface name.

MIB2D_SNMP_INDEX_UPDATE_STAT MIB2D cannot get the status of the SNMP index file.

MIB2D_SNMP_INDEX_WRITE MIB2D cannot write to a file containing all the indices.

NSD_MEMORY_ALLOC_FAILED The network security process (nsd) could not allocate the indicated number

of bytes of memory.

NSD_SEC_NODE_COMP_SYNC_FAILED One or more subcomponents of the network security process (nsd) failed to

synchronize their state when the nsd restarted on secondary mode.

NSTRACED_MEMORY_ALLOC_FAILED The USP trace process (nstraced) could not allocate the indicated number

of bytes of memory.

NSTRACED_SSAMLIB_CALL_FAILED The indicated error occurred when the usp trace daemon process (nstraced)

called a function in the ssamlib library or tried to process a callback from the

library.

PFE Crash Any Packet Forwarding Engine board crash that occurs in conjunction with a

system exception message.

PFE: ASIC Initialization Error Any Packet Forwarding Engine ASIC initialization error that occurs in

conjunction with a system exception message, such as: router-name fpc5

CMG: Fatal ASIC initialization error, Offlining FPC

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