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Maintenance and Service Guide
Compaq Evo Notebook N1005 Series
and Compaq Presario 900 Series
Mobile PC
Document Part Number: 272638-001
July 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
272638-001.book Page i Thursday, July 25, 2002 4:21 PM
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq
Information Technologies Group, L.P. in the U.S. and/or other countries.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries.
AMD, Athlon, and Duron are trademarks of the AMD Corporation in the U.S.
and/or other countries.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties
for Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Maintenance and Service Guide
First Edition July 2002
Document Part Number: 272638-001
272638-001.book Page ii Thursday, July 25, 2002 4:21 PM
Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–10
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11
1.5 Computer External Components . . . . . . . . . . . . . . . 1–12
1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1
Selecting Computer Setup or Compaq Diagnostics . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5
2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing
Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10
272638-001.book Page iii Thursday, July 25, 2002 4:21 PM
iv Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer System Major Components. . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3–10
3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3–12
3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–13
3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
4 Removal and Replacement Preliminaries
4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–12
5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5–14
5.7 Disk Cell RTC Battery. . . . . . . . . . . . . . . . . . . . . . . 5–17
5.8 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36
5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
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Contents
Maintenance and Service Guide v
5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–41
5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–43
5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48
5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54
5.23 Modem Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index
272638-001.book Page v Thursday, July 25, 2002 4:21 PM
Maintenance and Service Guide 1–1
1
Product Description
The Compaq Evo Notebook N1005 and Presario 900 Series of
Personal Computers offer advanced modularity, AMD Athlon and
Duron processors, industry-leading Accelerated Graphics Port
(AGP) implementation, and extensive multimedia support.
Figure 1-1. Compaq Evo Notebook N1005 and
Presario 900 Series
272638-001.book Page 1 Thursday, July 25, 2002 4:21 PM
1–2 Maintenance and Service Guide
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-3.
Table 1-1
Compaq Evo Notebook N1005 and Presario 900
Model Naming Conventions
Key
P900 P 220 P5 40 V C 51 O XXXXXX-XXX
123456789 10
Key Description Options
1 Brand/Series
designator
E = Evo
P = Presario
1005 = 1005 Series
900 = 900 Series
2 Processor type A = AMD Athlon XP+ D = AMD Duron
3 Processor speed 153 = 1.53 GHz
147 = 1.47 GHz
140 = 1.40 GHz
130 = 1.30 GHz
120 = 1.20 GHz
4Display type/
size/resolution
X = XGA
(1024 × 768)
5 = 15.x-inch
4 = 14.x-inch
5 Hard drive size 40 = 40 GB
30 = 30 GB
20 = 20 MB
6 Optical drive
designator
V = DVD-ROM drive
W = DVD-RW drive
D = CD-ROM drive
R = CD-RW drive
7 Integrated
communication
M = Modem
0 = None
C = Modem/NIC
combination card
8 RAM 51 = 512 MB 25 = 256 MB
9 Operating system O = Windows XP Pro E = Windows XP
Home
10 SKU#
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Product Description
Maintenance and Service Guide 1–3
Table 1-2
Compaq Evo Notebook N1005 Series Models
The following Evo Notebook N1005 Series models use config. code KSXZ and
features:
■
TouchPad
■
8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■
2-year warranty
■
diskette drive
E1005 A 153 X5 30 W C 25 O 1
German 470041-860
E1005 A 147 X4 20 V C 25 O 1
German 470041-859
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1–4 Maintenance and Service Guide
Product Description
The following Evo Notebook N1005 Series models use config. code KSBZ and
feature:
■
TouchPad
■
8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■
1-year warranty
■
diskette drive
E1005 A 153 X5 30 W C 25 O
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470041-815
470041-818
470041-819
470041-822
470041-823
470041-826
470041-827
470041-830
470041-831
470041-834
Norway
Portugal
Russian
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
470041-835
470041-838
470041-839
470041-814
470041-842
470041-843
470041-846
470041-848
470041-851
470041-852
E1005 A 147 X4 20 V C 25 O
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470041-816
470041-817
470041-820
470041-821
470041-824
470041-825
470041-828
470041-829
470041-832
470041-833
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
470041-836
470041-837
470041-840
470041-813
470041-841
470041-844
470041-845
470041-849
470041-850
470041-853
Table 1-2
Compaq Evo Notebook N1005 Series Models
(Continued)
272638-001.book Page 4 Thursday, July 25, 2002 4:21 PM
Product Description
Maintenance and Service Guide 1–5
Table 1-3
Compaq Presario 900 Series Mobile PC Models
The following Presario 900 Series Mobile PC models use config. code KSXZ
and features:
■
TouchPad
■
8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■
2-year warranty
■
diskette drive
P905 A 153 X5 30 W C 25 E
Belgium
Denmark
Germany
Italy
The Netherlands
470036-882
470036-883
470037-069
470037-072
470037-075
Norway
Portugal
Spain
Sweden/Finland
470037-078
470037-517
470037-521
470037-083
P904 A 153 X4 20 W C 25 E
Belgium
Denmark
Germany
Italy
The Netherlands
470038-081
470038-082
470038-083
470038-084
470038-085
Norway
Portugal
Spain
Sweden/Finland
470038-086
470038-087
470038-088
470038-089
P902 A 130 X5 30 W C 25 E
Belgium
Denmark
Germany
Italy
The Netherlands
470037-046
470037-068
470037-071
470037-074
470037-077
Norway
Portugal
Spain
Sweden/Finland
470037-080
470037-516
470037-520
470037-081
P901 A 120 X5 20 W C 25 E
Belgium
Denmark
Germany
Italy
The Netherlands
470037-045
470037-067
470037-070
470037-073
470037-076
Norway
Portugal
Spain
Sweden/Finland
470037-079
470037-515
470037-519
470037-082
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1–6 Maintenance and Service Guide
Product Description
The following Presario 900 Series Mobile PC model uses config. code KSB1
and features:
■
TouchPad
■
8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■
1-year warranty
■
diskette drive
P900 A 147 X5 30 W C 25 E
United States 470037-278
The following Presario 900 Series Mobile PC model uses config. code KSB2
and features:
■
TouchPad
■
8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■
1-year warranty
■
diskette drive
P904 A 130 X5 20 W C 51 E
United States 470038-539
The following Presario 900 Series Mobile PC models use config. code KSXZ
and features:
■
TouchPad
■
8-cell, 4.0-Ah lithium ion (Li ion) battery pack
■
1-year warranty
■
diskette drive
P905 A 153 X5 30 W C 25 E
European
International
France
Germany
Hungary
Israel
470037-133
470037-134
470037-138
470040-102
470037-305
Russia
Saudi Arabia
Switzerland
Tu r ke y
United Kingdom
470037-140
470037-127
470037-345
470037-151
470037-152
P906 A 153 X5 30 W C 25 O
European
International
470039-301
Table 1-3
Compaq Presario 900 Series Mobile PC Models
(Continued)
272638-001.book Page 6 Thursday, July 25, 2002 4:21 PM
Product Description
Maintenance and Service Guide 1–7
P905 A 153 X4 30 W C 25 E
Australia/New Zealand 470037-311
P904 A 153 X4 20 W C 25 E
European
International
France
Germany
Israel
470038-102
470038-103
470038-104
470038-105
Russia
Saudi Arabia
Switzerland
Tu r ke y
United Kingdom
470038-106
470038-101
470038-107
470038-108
470038-109
P903 A 153 X4 20 W C 25 E
Korea 470038-111
P905 A 153 X4 20 V C 25 E
Asia Pacific
Australia/New Zealand
470037-313
470037-310
Korea
Thailand
470037-312
470037-314
P900 A 147 X5 30 W C 25 E
Canada English 470037-117 French Canada 470037-279
P905 A 147 X5 30 W C 25 E
Brazil
Hong Kong
Latin America
470037-309
470037-289
470037-277
Latin America
(NAFTA)
Ta i wa n
470037-288
470037-315
P902 A 130 X5 30 W C 25 E
European
International
France
Germany
Israel
470037-132
470037-135
470037-137
470037-304
Russia
Saudi Arabia
Switzerland
Tu r ke y
United Kingdom
470037-141
470037-126
470037-344
470037-150
470037-153
P902 A 130 X5 20 W C 25 E
France 470040-350
P902 A 130 X4 20 V C 25 E
Australia/New Zealand 470038-110
Table 1-3
Compaq Presario 900 Series Mobile PC Models
(Continued)
272638-001.book Page 7 Thursday, July 25, 2002 4:21 PM
1–8 Maintenance and Service Guide
Product Description
1.2 Features
The notebook has the following features:
■
AMD Athlon XP+ 1.53-, 1.47-, 1.40-, 1.30-, or 1.20-GHz
processors, or AMD Duron 1.30-GHz processor, varying by
notebook model
■
ATI P7 graphics accelerator with 32 MB of shared
Synchronous DRAM (SDRAM) and 4X AGP graphics card
■
256-MB high-performance SDRAM, expandable to 1.0 GB
■
Microsoft Windows XP Home or Windows XP Professional,
varying by computer model
■
15.0- or 14.1-inch XGA (1024 × 768), TFT display with over
16.7 million colors, varying by computer model
■
Full-size Windows 98 keyboard with TouchPad pointing
device
■
Network interface card (NIC) integrated on the system board,
with a mini PCI V.92 modem
■
Integrated wireless support of 802.11b and Bluetooth devices
through MultiPort
P901 A 120 X5 20 W C 25 E
European
International
France
Germany
Israel
470037-131
470037-136
470037-120
470037-303
Russia
Saudi Arabia
Switzerland
Tu r ke y
United Kingdom
470037-142
470037-122
470037-343
470037-149
470037-154
P900 A 120 X4 20 D C 12 E
Asia Pacific
Australia/New Zealand
470040-356
470040-354
Korea
Thailand
470040-357
470040-355
Table 1-3
Compaq Presario 900 Series Mobile PC Models
(Continued)
272638-001.book Page 8 Thursday, July 25, 2002 4:21 PM
Product Description
Maintenance and Service Guide 1–9
■
Support for one Type I or II PC Card slot with support for
both 32-bit CardBus and 16-bit PC Cards
■
External 90 W AC adapter with power cord
■
8-cell Li ion battery pack
■
40-, 30-, or 20-GB high-capacity hard drive, varying by
computer model
■
1.44-MB diskette drive
■
Support for the following drives through the fixed optical
drive:
❏
24X Max CD-ROM drive
❏
16X Max CD-RW drive
❏
8X Max DVD-ROM drive
❏
8X Max DVD-ROM/CD-RW combination drive
■
Connectors for:
❏
1394 digital input
❏
Stereo line out/headphone
❏
Mono microphone
❏
AC power
❏
Universal serial bus
❏
External monitor
❏
S-video
❏
External keyboard/mouse
❏
Parallel devices
❏
RJ-45 network
❏
RJ-11 modem
■
JBL Pro stereo speakers with bass reflex
■
Dolby Digital certified sound
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1–10 Maintenance and Service Guide
Product Description
1.3 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also clear
CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the RTC battery (refer to Section 5.7, “Disk Cell
RTC Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
272638-001.book Page 10 Thursday, July 25, 2002 4:21 PM
Product Description
Maintenance and Service Guide 1–11
1.4 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The notebook
supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting level of performance
■
Smart battery that provides an accurate battery power gauge
■
Battery calibration
■
Lid switch suspend/resume
■
Power/Suspend button
■
Advanced Configuration and Power Management (ACP)
compliance
272638-001.book Page 11 Thursday, July 25, 2002 4:21 PM
1–12 Maintenance and Service Guide
Product Description
1.5 Computer External Components
The external components on the front and right side of the
computer are shown in Figure 1-2 and described in Table 1-4.
.
Figure 1-2. Front and Right Side Components
Table 1-4
Front and Right Side Components
Item Component Function
1 Stereo speakers (2) Produce stereo sound.
2 Power/Standby light On: Power is turned on.
Off: Power is turned off.
Blinking: Computer is in Standby mode.
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Product Description
Maintenance and Service Guide 1–13
3 Display release latch Opens the computer.
4 Battery light On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition.
5 Battery bay Accepts an 8-cell Li ion battery pack.
6 Optical drive bay Accepts a CD-ROM, CD-RW, DVD-ROM, or
DVD/CD-RW combination drive.
7 1394 jack Connects IEEE 1394-compliant products,
such as digital camcorders, video editing
equipment, VCRs, cameras, and audio
players. A 1394 firewire cable is required for
use with this jack.
Table 1-4
Front and Right Side Components
(Continued)
Item Component Function
272638-001.book Page 13 Thursday, July 25, 2002 4:21 PM
1–14 Maintenance and Service Guide
Product Description
The computer rear panel and left side components are shown in
Figure 1-3 and described in Table 1-5.
Figure 1-3. Rear Panel and Left Side Components
Table 1-5
Rear Panel and Left Side Components
Item Component Function
1 Stereo speaker/
headphone jack
Connects stereo speakers, headphones,
headset, or television audio.
2 Mono microphone jack Connects a mono microphone, disabling the
built-in microphone.
3 DC power jack Connects any one of the following:
■
AC adapter
■
Optional automobile power
adapter/charger
■
Optional aircraft power adapter
4 USB connectors (2) Connect USB devices.
272638-001.book Page 14 Thursday, July 25, 2002 4:21 PM
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