Symbol Technologies DS6707 User manual

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DS6707 Digital Imager Scanner
Product Reference Guide
DS6707 Digital Imager Scanner
Product Reference Guide
72E-83978-01
Revision A
August 2006
ii DS6707 Digital Imager Scanner Product Reference Guide
© 2006 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Symbol. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Symbol grants to the user a non-transferable and non-exclusive license to use each software
or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be
assigned, sublicensed, or otherwise transferred by the user without prior written consent of Symbol. No right to
copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall
not modify, merge, or incorporate any form or portion of a licensed program with other program material, create
a derivative work from a licensed program, or use a licensed program in a network without written permission
from Symbol. The user agrees to maintain Symbol’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not
to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any
portion thereof.
Symbol reserves the right to make changes to any software or product to improve reliability, function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the application or use of any
product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol
Technologies, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and
subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol Technologies, Inc. Bluetooth is
a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks
or trademarks of Microsoft Corporation. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
http://www.symbol.com
iii
Revision History
Changes to the original manual are listed below:
Change Date Description
-01 Rev A 8/2006 Initial Release.
iv DS6707 Digital Imager Scanner Product Reference Guide
Table of Contents
Revision History............................................................................................................. iii
About This Guide
Introduction.................................................................................................................... xv
Configurations................................................................................................................ xv
Chapter Descriptions ..................................................................................................... xv
Notational Conventions.................................................................................................. xvi
Related Documents ....................................................................................................... xvii
Service Information........................................................................................................ xvii
Symbol Global Interaction Center............................................................................ xvii
Chapter 1: Getting Started
Introduction ................................................................................................................... 1-1
Supported Interfaces ..................................................................................................... 1-2
Unpacking ..................................................................................................................... 1-2
Setting Up the Digital Imager Scanner .......................................................................... 1-3
Installing the Interface Cable .................................................................................. 1-3
Removing the Interface Cable ................................................................................ 1-3
Connecting Power (if required) ............................................................................... 1-4
Configuring the Digital Imager Scanner .................................................................. 1-4
Mounting the Digital Imager Scanner ............................................................................ 1-4
Desk Mount ............................................................................................................. 1-4
Wall Mount .............................................................................................................. 1-5
Chapter 2: Scanning
Introduction ................................................................................................................... 2-1
Beeper Definitions ......................................................................................................... 2-2
LED Definitions ............................................................................................................. 2-4
Scanning in Hand-Held Mode ....................................................................................... 2-4
Scanning with the Digital Imager Scanner .............................................................. 2-4
Aiming .................................................................................................................... 2-5
Scanning in Hands-Free Mode ..................................................................................... 2-6
Decode Zones ............................................................................................................... 2-7
DS6707 Digital Imager Scanner Standard Range .................................................. 2-7
DS6707 Digital Imager Scanner Document Capture .............................................. 2-8
vi DS6707 Digital Imager Scanner Product Reference Guide
Chapter 3: Maintenance & Technical Specifications
Introduction ................................................................................................................... 3-1
Maintenance ................................................................................................................. 3-1
Troubleshooting ............................................................................................................ 3-2
Technical Specifications ............................................................................................... 3-4
Digital Imager Scanner Signal Descriptions ................................................................. 3-7
Introduction ................................................................................................................... 4-1
Chapter 4: User Preferences & Miscellaneous Digital Imager Scanner Options
Scanning Sequence Examples ..................................................................................... 4-2
Errors While Scanning .................................................................................................. 4-2
User Preferences and Miscellaneous Options - Parameter Defaults ........................... 4-2
User Preferences .......................................................................................................... 4-4
Set Default Parameter ............................................................................................ 4-4
Parameter Scanning ............................................................................................... 4-4
Beeper Tone ........................................................................................................... 4-5
Beeper Volume ....................................................................................................... 4-6
Power Mode ............................................................................................................ 4-6
Time Delay to Low Power Mode ............................................................................. 4-7
Trigger Mode ........................................................................................................... 4-8
Picklist Mode ........................................................................................................... 4-9
Decode Session Timeout ........................................................................................ 4-10
Timeout Between Decodes, Same Symbol ............................................................ 4-10
Decoding Illumination .............................................................................................. 4-11
Decode Aiming Pattern ........................................................................................... 4-12
Miscellaneous Scanner Parameters ............................................................................. 4-13
Transmit Code ID Character ................................................................................... 4-13
Prefix/Suffix Values ................................................................................................. 4-13
Scan Data Transmission Format ............................................................................ 4-15
FN1 Substitution Values ......................................................................................... 4-16
Transmit “No Read” Message ................................................................................. 4-17
Chapter 5: Imager Preferences
Introduction ................................................................................................................... 5-1
Scanning Sequence Examples ..................................................................................... 5-1
Errors While Scanning .................................................................................................. 5-2
Imaging Preferences Parameter Defaults ..................................................................... 5-2
Imaging Preferences ..................................................................................................... 5-4
Operational Modes .................................................................................................. 5-4
Decode Mode .................................................................................................... 5-4
Snapshot Mode ................................................................................................. 5-4
Video Mode ....................................................................................................... 5-5
Image Capture Autoexposure ................................................................................. 5-5
Image Capture Illumination ..................................................................................... 5-6
Fixed Exposure ....................................................................................................... 5-6
Fixed Gain ............................................................................................................... 5-7
Gain / Exposure Priority for Snapshot Mode ........................................................... 5-7
Table of Contents vii
Snapshot Mode Timeout ......................................................................................... 5-8
Snapshot Aiming Pattern ........................................................................................ 5-9
Image Cropping ...................................................................................................... 5-9
Crop to Pixel Addresses ......................................................................................... 5-10
Image Size (Number of Pixels) ............................................................................... 5-11
Image Brightness (Target White) ............................................................................ 5-12
JPEG Image Options .............................................................................................. 5-12
JPEG Target File Size ............................................................................................ 5-13
JPEG Quality and Size Value ................................................................................. 5-13
Image Enhancement ............................................................................................... 5-14
Image File Format Selector ..................................................................................... 5-15
Bits Per Pixel ........................................................................................................... 5-16
Signature Capture ................................................................................................... 5-17
Output File Format ............................................................................................ 5-17
Signature Capture File Format Selector ................................................................. 5-18
Signature Capture Bits Per Pixel ............................................................................ 5-19
Signature Capture Width ......................................................................................... 5-20
Signature Capture Height ....................................................................................... 5-20
Signature Capture JPEG Quality ............................................................................ 5-20
Video View Finder ................................................................................................... 5-21
Target Video Frame Size ........................................................................................ 5-21
Video View Finder Image Size ................................................................................ 5-22
Chapter 6: SSI Interface
Introduction ................................................................................................................... 6-1
Connecting Using Simple Serial Interface .................................................................... 6-2
Simple Serial Interface Default Parameters .................................................................. 6-3
SSI Host Parameters .................................................................................................... 6-4
Baud Rate ............................................................................................................... 6-4
Parity ....................................................................................................................... 6-6
Check Parity ............................................................................................................ 6-7
Software Handshaking ............................................................................................ 6-7
Host RTS Line State ............................................................................................... 6-8
Decode Data Packet Format ................................................................................... 6-8
Stop Bit Select ........................................................................................................ 6-9
Host Serial Response Time-out .............................................................................. 6-10
Host Character Time-out ......................................................................................... 6-11
Multipacket Option .................................................................................................. 6-12
Interpacket Delay .................................................................................................... 6-13
Event Reporting ............................................................................................................ 6-14
Decode Event ......................................................................................................... 6-14
Boot Up Event ......................................................................................................... 6-15
Parameter Event ..................................................................................................... 6-15
viii DS6707 Digital Imager Scanner Product Reference Guide
Chapter 7: USB Interface
Introduction ................................................................................................................... 7-1
Connecting a USB Interface ......................................................................................... 7-2
USB Parameter Defaults .............................................................................................. 7-3
USB Host Parameters .................................................................................................. 7-4
USB Device Type .................................................................................................... 7-4
Symbol Native API (SNAPI) Status Handshaking ................................................... 7-5
USB Country Keyboard Types (Country Codes) .................................................... 7-6
USB Keystroke Delay ............................................................................................. 7-8
USB CAPS Lock Override ...................................................................................... 7-8
USB Ignore Unknown Characters ........................................................................... 7-9
Emulate Keypad ...................................................................................................... 7-9
Emulate Keypad with Leading Zero ........................................................................ 7-10
USB Keyboard FN 1 Substitution ............................................................................ 7-10
Function Key Mapping ............................................................................................ 7-11
Simulated Caps Lock .............................................................................................. 7-11
Convert Case .......................................................................................................... 7-12
ASCII Character Set for USB ........................................................................................ 7-12
Chapter 8: RS-232 Interface
Introduction ................................................................................................................... 8-1
Connecting an RS-232 Interface .................................................................................. 8-2
RS-232 Parameter Defaults .......................................................................................... 8-3
RS-232 Host Parameters .............................................................................................. 8-4
RS-232 Host Types ................................................................................................. 8-6
Baud Rate ............................................................................................................... 8-7
Parity ....................................................................................................................... 8-9
Stop Bit Select ........................................................................................................ 8-10
Data Bits ................................................................................................................. 8-10
Check Receive Errors ............................................................................................. 8-11
Hardware Handshaking .......................................................................................... 8-11
Software Handshaking ............................................................................................ 8-13
Host Serial Response Time-out .............................................................................. 8-15
RTS Line State ........................................................................................................ 8-16
Beep on <BEL> ....................................................................................................... 8-16
Intercharacter Delay ................................................................................................ 8-17
Nixdorf Beep/LED Options ...................................................................................... 8-18
Ignore Unknown Characters ................................................................................... 8-18
ASCII Character Set for RS-232 ................................................................................... 8-19
Chapter 9: 123Scan
Introduction ................................................................................................................... 9-1
123Scan Parameter ...................................................................................................... 9-2
Table of Contents ix
Chapter 10: Symbologies
Introduction ................................................................................................................... 10-1
Scanning Sequence Examples ..................................................................................... 10-1
Errors While Scanning .................................................................................................. 10-2
Symbology Parameter Defaults .................................................................................... 10-2
UPC/EAN ...................................................................................................................... 10-6
Enable/Disable UPC-A ............................................................................................ 10-6
Enable/Disable UPC-E ............................................................................................ 10-6
Enable/Disable UPC-E1 .......................................................................................... 10-7
Enable/Disable EAN-8/JAN-8 ................................................................................. 10-7
Enable/Disable EAN-13/JAN-13 ............................................................................. 10-8
Enable/Disable Bookland EAN ............................................................................... 10-8
Decode UPC/EAN/JAN Supplementals .................................................................. 10-9
UPC/EAN/JAN Supplemental Redundancy ............................................................ 10-10
Transmit UPC-A Check Digit .................................................................................. 10-11
Transmit UPC-E Check Digit .................................................................................. 10-11
Transmit UPC-E1 Check Digit ................................................................................ 10-12
UPC-A Preamble .................................................................................................... 10-12
UPC-E Preamble .................................................................................................... 10-13
UPC-E1 Preamble .................................................................................................. 10-14
Convert UPC-E to UPC-A ....................................................................................... 10-14
Convert UPC-E1 to UPC-A ..................................................................................... 10-15
EAN-8/JAN-8 Extend .............................................................................................. 10-15
UCC Coupon Extended Code ................................................................................. 10-16
Code 128 ...................................................................................................................... 10-17
Enable/Disable Code 128 ....................................................................................... 10-17
Enable/Disable UCC/EAN-128 ............................................................................... 10-17
Enable/Disable ISBT 128 ........................................................................................ 10-18
Code 39 ........................................................................................................................ 10-19
Enable/Disable Code 39 ......................................................................................... 10-19
Enable/Disable Trioptic Code 39 ............................................................................ 10-19
Convert Code 39 to Code 32 .................................................................................. 10-20
Code 32 Prefix ........................................................................................................ 10-20
Set Lengths for Code 39 ......................................................................................... 10-21
Code 39 Check Digit Verification ............................................................................ 10-22
Transmit Code 39 Check Digit ................................................................................ 10-23
Code 39 Full ASCII Conversion .............................................................................. 10-23
Code 39 Buffering (Scan & Store) .......................................................................... 10-24
Buffer Data ........................................................................................................ 10-24
Clear Transmission Buffer ................................................................................. 10-25
Transmit Buffer .................................................................................................. 10-25
Overfilling Transmission Buffer ......................................................................... 10-26
Attempt to Transmit an Empty Buffer ................................................................ 10-26
Code 93 ........................................................................................................................ 10-27
Enable/Disable Code 93 ......................................................................................... 10-27
Set Lengths for Code 93 ......................................................................................... 10-27
Code 11 ........................................................................................................................ 10-29
Code 11 .................................................................................................................. 10-29
Set Lengths for Code 11 ......................................................................................... 10-29
x DS6707 Digital Imager Scanner Product Reference Guide
Code 11 Check Digit Verification ............................................................................ 10-30
Transmit Code 11 Check Digits .............................................................................. 10-31
Interleaved 2 of 5 (ITF) ................................................................................................. 10-32
Enable/Disable Interleaved 2 of 5 ........................................................................... 10-32
Set Lengths for Interleaved 2 of 5 ........................................................................... 10-32
I 2 of 5 Check Digit Verification ............................................................................... 10-34
Transmit I 2 of 5 Check Digit ................................................................................... 10-34
Convert I 2 of 5 to EAN-13 ...................................................................................... 10-35
Discrete 2 of 5 (DTF) .................................................................................................... 10-36
Enable/Disable Discrete 2 of 5 ................................................................................ 10-36
Set Lengths for Discrete 2 of 5 ............................................................................... 10-36
Codabar (NW - 7) ......................................................................................................... 10-38
Enable/Disable Codabar ......................................................................................... 10-38
Set Lengths for Codabar ......................................................................................... 10-38
CLSI Editing ............................................................................................................ 10-40
NOTIS Editing ......................................................................................................... 10-40
MSI ............................................................................................................................... 10-41
Enable/Disable MSI ................................................................................................ 10-41
Set Lengths for MSI ................................................................................................ 10-41
MSI Check Digits .................................................................................................... 10-42
Transmit MSI Check Digit(s) ................................................................................... 10-43
MSI Check Digit Algorithm ...................................................................................... 10-43
Postal Codes ................................................................................................................ 10-44
US Postnet .............................................................................................................. 10-44
US Planet ................................................................................................................ 10-44
UK Postal ................................................................................................................ 10-45
Transmit UK Postal Check Digit .............................................................................. 10-45
Japan Postal ........................................................................................................... 10-46
Australian Postal ..................................................................................................... 10-46
Dutch Postal ............................................................................................................ 10-47
Transmit US Postal Check Digit .............................................................................. 10-47
RSS (Reduced Space Symbology) ............................................................................... 10-48
RSS-14 ................................................................................................................... 10-48
RSS Limited ............................................................................................................ 10-48
RSS Expanded ....................................................................................................... 10-49
Convert RSS to UPC/EAN ...................................................................................... 10-49
Composite ..................................................................................................................... 10-50
Composite CC-C ..................................................................................................... 10-50
Composite CC-A/B .................................................................................................. 10-50
Composite TLC-39 .................................................................................................. 10-51
UPC Composite Mode ............................................................................................ 10-51
Composite Beep Mode ........................................................................................... 10-52
UCC/EAN Code 128 Emulation Mode for UCC/EAN Composite Codes ................ 10-52
2D Symbologies ............................................................................................................ 10-53
Enable/Disable PDF417 .......................................................................................... 10-53
Enable/Disable MicroPDF417 ................................................................................. 10-53
Code 128 Emulation ............................................................................................... 10-54
Data Matrix .............................................................................................................. 10-55
Maxicode ................................................................................................................. 10-55
Table of Contents xi
QR Code ................................................................................................................. 10-56
Redundancy Level ........................................................................................................ 10-57
Redundancy Level 1 ............................................................................................... 10-57
Redundancy Level 2 ............................................................................................... 10-57
Redundancy Level 3 ............................................................................................... 10-57
Redundancy Level 4 ............................................................................................... 10-58
Security Level ............................................................................................................... 10-59
Intercharacter Gap Size .......................................................................................... 10-60
Report Version .............................................................................................................. 10-61
Macro PDF Features ..................................................................................................... 10-61
Flush Macro Buffer .................................................................................................. 10-61
Abort Macro PDF Entry ........................................................................................... 10-61
Chapter 11: Advanced Data Formatting
Introduction ................................................................................................................... 11-1
Rules: Criteria Linked to Actions ................................................................................... 11-1
Using ADF Bar Codes ................................................................................................... 11-2
ADF Bar Code Menu Example ...................................................................................... 11-2
Rule 1: The Code 128 Scanning Rule .................................................................... 11-3
Rule 2: The UPC Scanning Rule ............................................................................ 11-3
Alternate Rule Sets ................................................................................................. 11-3
Rules Hierarchy (in Bar Codes) .............................................................................. 11-4
Default Rules .......................................................................................................... 11-5
Special Commands ....................................................................................................... 11-5
Pause Duration ....................................................................................................... 11-5
Begin New Rule ...................................................................................................... 11-5
Save Rule ............................................................................................................... 11-6
Erase ....................................................................................................................... 11-6
Quit Entering Rules ................................................................................................. 11-6
Disable Rule Set ..................................................................................................... 11-7
Criteria .......................................................................................................................... 11-8
Code Types ............................................................................................................. 11-8
Code Lengths .......................................................................................................... 11-14
Message Containing A Specific Data String ........................................................... 11-18
Specific String at Start ....................................................................................... 11-18
Specific String, Any Location ............................................................................ 11-19
Any Message OK .............................................................................................. 11-19
Numeric Keypad ................................................................................................ 11-20
Rule Belongs To Set ......................................................................................... 11-22
Actions .......................................................................................................................... 11-23
Send Data ............................................................................................................... 11-23
Setup Field(s) .......................................................................................................... 11-26
Move Cursor ...................................................................................................... 11-27
Send Pause ....................................................................................................... 11-27
Skip Ahead ........................................................................................................ 11-28
Skip Back ......................................................................................................... 11-29
Send Preset Value ............................................................................................ 11-31
Modify Data ............................................................................................................. 11-31
xii DS6707 Digital Imager Scanner Product Reference Guide
Remove All Spaces ........................................................................................... 11-31
Crunch All Spaces ............................................................................................ 11-31
Stop Space Removal ........................................................................................ 11-32
Remove Leading Zeros ..................................................................................... 11-32
Stop Zero Removal ........................................................................................... 11-32
Pad Data with Spaces ............................................................................................. 11-33
Pad Data with Zeros ............................................................................................... 11-37
Beeps ...................................................................................................................... 11-42
Send Keystroke (Control Characters and Keyboard Characters) ........................... 11-42
Control Characters ............................................................................................ 11-42
Keyboard Characters ........................................................................................ 11-47
Send ALT Characters ....................................................................................... 11-61
Send Keypad Characters .................................................................................. 11-66
Send Function Key ............................................................................................ 11-71
Send Right Control Key .......................................................................................... 11-78
Send Graphic User Interface (GUI) Characters ...................................................... 11-79
Turn On/Off Rule Sets ............................................................................................ 11-84
Alphanumeric Keyboard ............................................................................................... 11-86
Appendix A: Standard Default Parameters
Appendix B: Programming Reference
Symbol Code Identifiers ................................................................................................ B-1
AIM Code Identifiers ..................................................................................................... B-3
Appendix C: Sample Bar Codes
Code 39 ........................................................................................................................ C-1
UPC/EAN ...................................................................................................................... C-1
UPC-A, 100% .......................................................................................................... C-1
EAN-13, 100% ........................................................................................................ C-2
Code 128 ...................................................................................................................... C-2
Interleaved 2 of 5 .......................................................................................................... C-2
RSS 14 ......................................................................................................................... C-3
PDF417 ......................................................................................................................... C-3
Data Matrix ................................................................................................................... C-3
Maxicode ...................................................................................................................... C-4
QR Code ....................................................................................................................... C-4
US Postnet .................................................................................................................... C-4
UK Postal ...................................................................................................................... C-5
Table of Contents xiii
Appendix D: Numeric Bar Codes
Numeric Bar Codes ....................................................................................................... D-1
Cancel ........................................................................................................................... D-2
Appendix E: ASCII Character Sets
Glossary
Index
xiv DS6707 Digital Imager Scanner Product Reference Guide
About This Guide
Introduction
The DS6707 Digital Imager Scanner Product Reference Guide provides general instructions for setting up,
operating, maintaining and troubleshooting the DS6707 digital imager scanner.
Configurations
This guide covers the following digital imager scanner configurations:
DS6707 Digital Imager Scanner Standard Range: for point of sale scanning
DS6707 Digital Imager Scanner Document Capture: for 8 1/2 in. by 11 in. imaging.
Chapter Descriptions
Topics covered in this guide are as follows:
Chapter 1, Getting Started provides a product overview, unpacking instructions, and cable connection
information.
Chapter 2, Scanning describes parts of the digital imager scanner, beeper and LED definitions, and how
to use the digital imager scanner in hand-held and hands-free modes.
Chapter 3, Maintenance & Technical Specifications provides information on how to care for the digital
imager scanner, troubleshooting, and technical specifications.
Chapter 4, User Preferences & Miscellaneous Digital Imager Scanner Options provides commonly used
bar codes to customize how data is transmitted to the host device and programming bar codes for
selecting user preference features for the digital imager scanner.
Chapter 5, Imaging Preferences provides programming bar codes for selecting digital imager scanner
preference features.
Chapter 6, SSI Interface describes how to set up the digital imager scanner with a Simple Serial Interface
(SSI) host. When using SSI, program the digital imager scanner via bar code menu or SSI host
commands.
Chapter 7, USB Interface describes how to set up the digital imager scanner with a USB host.
Chapter 8, RS-232 Interface describes how to set up the digital imager scanner with an RS-232 host,
such as point-of-sale devices, host computers, or other devices with an available RS-232 port.
xvi DS6707 Digital Imager Scanner Product Reference Guide
Chapter 9, 123Scan describes the 123Scan PC-based scanner configuration tool, and provides the bar
code to scan to communicate with the 123Scan program.
Chapter 10, Symbologies describes all symbology features and provides the programming bar codes
necessary for selecting these features for the digital imager scanner.
Chapter 11, Advanced Data Formatting (ADF) describes how to customize scanned data before
transmitting to the host.
Appendix A, Standard Default Parameters provides a table of all host devices and miscellaneous
scanner defaults.
Appendix B, Programming Reference provides a table of AIM code identifiers, ASCII character
conversions, and keyboard maps.
Chapter C, Sample Bar Codes includes sample bar codes.
Chapter D, Numeric Bar Codes includes the numeric bar codes to scan for parameters requiring specific
numeric values.
Chapter E, ASCII Character Sets provides ASCII character value tables.
Notational Conventions
The following conventions are used in this document:
Italics are used to highlight the following:
- Chapters and sections in this and related documents
- Dialog box, window and screen names
- Drop-down list and list box names
- Check box and radio button names
Bold text is used to highlight the following:
- Key names on a keypad
- Button names on a screen.
bullets (•) indicate:
- Action items
- Lists of alternatives
- Lists of required steps that are not necessarily sequential
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Throughout the programming bar code menus, asterisks (*) are used to denote default parameter
settings.
*Baud Rate 9600
Feature/Option
* Indicates Default
About This Guide xvii
Related Documents
The DS6707 Digital Imager Scanner Quick Start Guide, p/n 72-83972-xx, provides general information for
getting started with the DS6707 digital imager scanner, and includes basic set up and operation instructions.
For the latest version of this guide and all guides, go to: http://www.symbol.com/ds6700.
Service Information
If you have a problem with your equipment, contact the Symbol Global Interaction Center for your region. See
the table below for contact information. Before calling, have the model number, serial number, and several of
your bar code symbols at hand.
Call the Global Interaction Center from a phone near the scanning equipment so that the service person can
try to talk you through your problem. If the equipment is found to be working properly and the problem is
symbol readability, the Interaction Center will request samples of your bar codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your equipment for servicing. If that
is necessary, you will be given specific directions.
Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping
container is not used. Shipping the units improperly can possibly void the warranty. If the original shipping
container was not kept, contact Symbol to have another sent to you.
Symbol Global Interaction Center
For service information, warranty information or technical assistance contact or call the Symbol Global
Interaction Center in your region. For the most up-to-date contact information, visit:
http://www.symbol.com/contactsupport.
Country/Region Address Telephone
United States Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
Canada Symbol Technologies Canada, Inc.
5180 Orbitor Drive
Mississauga, Ontario, Canada L4W 5L9
1-866-416-8545 (Inside Canada)
905-629-7226 (Outside Canada)
United Kingdom Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
+44 118 945 7529 (Outside UK)
Asia/Pacific Symbol Technologies Asia, Inc.
(Singapore Branch)
230 Victoria Street #12-06/10
Bugis Junction Office Tower
Singapore 188024
Tel: +65-6796-9600
Fax: +65-6337-6488
xviii DS6707 Digital Imager Scanner Product Reference Guide
Australia Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
+61-3-9866-6044 (Outside Australia)
Österreich/Austria Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
+43-1-5055794-0 (Outside Austria)
Danmark/Denmark Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
+45-7020-1718 (Outside Denmark)
Europe/Mid-East
Distributor
Operations
Contact your local distributor or call +44 118
945 7360
Suomi/Finland Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
+358 9 5407 580 (Outside Finland)
France Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
+33-1-40-96-52-50 (Outside France)
Deutschland/
Germany
Symbol Technologies GmbH
Waldstrasse 66
D-63128 Dietzenbach, Germany
6074-49020 (Inside Germany)
+49-6074-49020 (Outside Germany)
Italia/Italy Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
+39-02-484441 (Outside Italy)
Latin America
Sales Support
2730 University Dr.
Coral Springs, FL 33065 USA
1-800-347-0178 (Inside United States)
+1-954-255-2610 (Outside United States)
954-340-9454 (Fax)
México/Mexico Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
+52-5-520-1835 (Outside Mexico)
Nederland/
Netherlands
Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
+31-315-271700 (Outside Netherlands)
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