Dimplex DFP6854 Owner's manual

7208680200rev05

Valued Customer,

Thank you and congratulations for purchasing a Dimplex

 electricreplace.Overtheyears,valuablememories

will occur around the warmth and comfort of your

 replace.Thankyouforallowingourproducttobethe

 backdropforthosespecialmoments.

SerialNumber

ModelNumber

PartNumber

Qualitycheckedby:

Owner’s Manual

Model Numbers:

DF2690

DFP6854

DF2618

6904410100

QUICK REFERENCE GUIDE

1.Priortotherstuseofthereplaceverifythe

 following:

 • Arethecircuitbreakersforthesocketthe

unit uses on?

 • Arethelightbulbsinyourreplaceloose?

(to check, follow the instructions for replacing

  thelightbulbsundertheMaintenance

section of this manual)

2.Theheateronyourreplacemayemitaslight,

 harmlessodorwhenrstused.Thisodorisa

 normalconditioncausedbytheinitialheatingof

 internalheaterpartsandwillnotoccuragain.

3.Theinformationregardingthemodelofyour

 replacecanbefoundontheratingplate.See

 Page6forlocation.

4.Ifyouhaveanytechnicalquestionsregarding

 theoperationorserviceofyourreplacehave

 yourModelandSerialNumberready,and

 contactDimplexNorthAmericatechnical

 supportat1-888-DIMPLEX(1-888-346-7539)

 beforereturningtheproducttothepointof

 purchase.

CONTENTS

ImportantInstructions. . . . . . . . . . . . . . . .PAGE 4

ModelandSerialNumberInformation....PAGE 6

FireplaceAssembly..................PAGE 7

Site Selection and Preparation.........PAGE 8

FireplaceInstallation. . . . . . . . . . . . . . . . .PAGE 9

Operation.........................PAGE 10

Maintenance......................PAGE 13

Warranty .........................PAGE 16

IMPORTANT INSTRUCTIONS

Retain This User’s Guide For Future Reference

Whenusingelectricalappliances,basicprecautionsshouldalwaysbefollowed

toreducetheriskofre,electricshock,andinjurytopersons,includingthe

following

1. Readallinstructionsbeforeusingtheelectricreplace.

2. Thisreplaceishotwheninuse.Toavoidburns,donotletbareskin

 touchhotsurfaces.Thetrimaroundtheheateroutletbecomeshotduring

 heateroperation.

3. Extremecautionisnecessarywhenanyheaterisusedbyornearchildren

 orinvalidsandwhenevertheunitisleftoperatingandunattended.

4. Youngchildrenshouldbesupervisedtoensurethattheydonotplaywith

 theappliance.

5. Theapplianceisnotintendedforusebyyoungchildrenorinrmed

 personswithoutsupervision.

6. Theappliancemustbepositionedsothattheplugisaccessible.

7. Alwaysunplugtheelectricreplacewhennotinuse.

8. Ifthesupplycordisdamaged,itmustbereplacedbythemanufacturer,or

 itsserviceagent,oraqualiedpersoninordertoavoidahazard.

CAUTION

RISKOFELECTRICSHOCK

DONOTOPEN

NOUSER-SERVICEABLEPARTSINSIDE

9. Donotoperateanyunitwithadamagedcordorplug,oriftheheaterhas

 malfunctioned,oriftheelectricreplacehasbeendroppedordamagedin

 anymanner.ContactDimplexTechnicalServiceat1-888-346-7539.

10. Donotuseoutdoors.

11.Neverlocatereplacewhereitmayfallintoabathtuborotherwater

 container.

12. Donotinstallthereplacedirectlyoncarpetorasimilarsurfacewhich

 mayrestrictaircirculationbeneaththeunit.

13. Donotrunthecordundercarpeting.Donotcovercordwiththrowrugs,

 runners,orthelike.Arrangecordawayfromtrafcareaandwhereitwill

 notbetrippedover.

14. Donotlocatetheheaterimmediatelybelowaxedsocket-outlet.

15. Todisconnectthereplace,turnthecontrolsoff,thenremovetheplug

 fromtheoutlet.

16. Donotinsertorallowforeignobjectstoenteranyventilationorexhaust

 openingasthismaycauseanelectricshockorre,ordamagetothe

 heater.

17. Topreventapossiblere,donotblockairintakeorexhaustinany

 manner.Donotuseonsoftsurfaces,likeabed,whereopeningsmay

 becomeblocked.

18.Allelectricalheatershavehotandarcingorsparkingpartsinside.Donot

 useinareaswheregasoline,paint,orammableliquidsareusedorstored

 orwheretheunitwillbeexposedtoammablevapors.

19. Donotmodifytheelectricreplace.Useitonlyasdescribedinthis

 manual.Anyotherusenotrecommendedbythemanufacturermaycause

 re,electricshockorinjurytopersons.

20. Avoidtheuseofanextensioncord.Extensioncordsmayoverheatand

 causeariskofre.Ifyoumustuseanextensioncord,thecordshallbe

 No.14AWGminimumsizeandratednotlessthen1875Watts.

21. Donotburnwoodorothermaterialsintheelectricreplace.

22. Donotstrikethereplaceglass.

23. Alwaysuseacertiedelectricianshouldnewcircuitsoroutletsbe

 required.

24. Alwaysuseproperlygrounded,fusedandpolarizedoutlets.

25. Disconnectallpowersupplybeforeperforminganycleaning,maintenance

 orrelocationoftheunit.

26. Whentransportingorstoringtheunitandcord,keepinadryplace,free

 fromexcessivevibrationandstoresoastoavoiddamage.

SAVE THESE INSTRUCTIONS

! NOTE:Proceduresandtechniquesthatareconsideredimportantenough

 toemphasize.

CAUTION:Proceduresandtechniqueswhich,ifnotcarefullyfollowed,will

 resultindamagetotheequipment.

WARNING:Proceduresandtechniqueswhich,ifnotcarefullyfollowed,will

 exposetheusertotheriskofre,seriousinjury,illnessordeath.

! NOTE: Thisequipmenthasbeentestedandfoundtocomplywiththe

 limitsforClassBdigitaldevice,pursuanttopart15oftheFCCRules.

 Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful

 interferenceinaresidentialinstallation.Thisequipmentgenerates,uses

 andcanradiateradiofrequencyenergyand,ifnotinstalledandusedin

Model and Serial Number Information

Ifyouhaveanyquestionsregardingourproductspleasehavethe

productmodelnumberandserialnumbersavailableuponcalling

Dimplexcustomerserviceortechnicalsupport.Tolocatethemodel

andserialnumberlabelsseebelow.Recordthemodelnumberand

serialnumberonthefrontcoverofthismanualforfuturereference

(Figure1).

WarningLabel

accordance with the instructions, may cause harmful interference to radio

 ortelevisionreception,whichcanbedeterminedbyturningtheequipment

 offandon,theuserisencouragedtotrytocorrecttheinterferencebyone

 ormoreofthefollowingmeasures:

 · Reorientorrelocatethereceivingantenna.

 · Increasetheseparationbetweentheequipmentandthereceiver.

 · Connecttheequipmentintoanoutletonacircuitdifferentfromthatto

  whichthereceiverisconnected.

 · Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynot

cause interference and; (2) this device must accept any interference, including

interferencethatmaycauseundesiredoperationofthedevice.

SerialNumber

Figure 1 ModelNumber

WARNING: Ensurethepowercordisnotinstalledsothatitis

pinched or against any sharp edges and ensure that the power cord

is stored or secured to avoid tripping or snagging to reduce the risk

 ofre,electricshockorinjurytopersons.

 Electricaloutletwiringmustcomplywithlocalbuildingcodesand

 otherapplicableregulationstoreducetheriskofre,electricshock

 andinjurytopersons.

 Donotattempttowireyourownnewoutletsorcircuits.Toreduce

 theriskofre,electricshockorinjurytopersons,alwaysusea

 licensedelectrician.

Fireplace Assembly

Theonlyassemblyrequiredistoslidethefrontglassontothe

replaceandinstallhardwaretokeepitinplace.

1. Removereplaceandglasscarefullyfromthecarton,discard

theplasticbagandfoampackaging.

2.Removethefoamblockfromwithinthereplace(Figure2).

3. Usingsidecuttersorscissors,cutandremovethetwo(2)cable

tiesasshowninFigure2andremovethecardboardthatprotects

thelogset.

4. Removetherighthandsidetrimbyremovingfour(4)Phillips

screwsatthesideofthereplace.

Figure 3Figure 2

Foam

Block

Cable

Ties

Front

Glass

Trim

Track

5. PlacetheFrontGlassontothetrackofthereplace(Figure3)and

slideitalongthefrontuntilitreachesthefarleftoftheunit.

6. Re-attachtherighthandtrimpieceusingthefour(4)Philipsscrews

fromstep4.

Site Selection and Preparation

This section provides instructions for selecting a location and preparing

thesitetoinstallthereplaceintoyourDimplexmantelsurround.

1. Selectasuitablelocationthatisnotsusceptibletomoistureand

 isawayfromdrapes,furnitureandhightrafc.

2. Foreaseofelectricalhookupyoumaywishtolocatethe

 replacenearanexistingoutlet(refertoNOTE1).

3. Storethereplaceinasafedryanddustfreelocation.

CAUTION: Clearanceforaircirculationbeneaththereplace

isprovidedbytwospacers.Do not install the replace insert

directly on carpet or similar surfaces which may restrict air

circulation.Ifinstallingthereplaceinacarpetedarea,placea

one-piece,solidatsurfaceunderthereplace.Ensurethatallfeet

restsecurelyonthissurface.

! NOTE: Thedimensionsofthereplacewiththetrimare27⅜

 inch(695mm)wideX23½inch(596mm)highX83/4inch(222

 mm)deep.Dimensionswithouttrimare26¼inch(663mm)wide

 X22⅞inch(580mm)highX8¾inch(222mm)deep.The

 replacedoesnotrequireanyadditionalventing(Figure4).

Figure 4 27⅜”

(695mm)

22⅞”

(580

mm)

23½”

(596mm)

8¾”

(222 mm)

26¼”

(663 mm)

Fireplace Installation

Installthereplaceassemblyintothemantel(refertomantelassembly

instructions).

! NOTE 1: A15Amp,120Voltcircuitisrequired.Adedicatedcircuit

ispreferredbutnotessentialinallcases.Adedicatedcircuitwillbe

requiredifafterinstallationthecircuitbreakertripsorfuseblowson

aregularbasiswhentheheaterisoperating.Additionalappliances

on the same circuit may exceed the current rating of the circuit

breaker.

! IMPORTANT: Ifnot

using a Dimplex mantel,

thereplacemustbe

installed in an enclosure

with the following

MINIMUM dimensions

(Figure5).

New Wall

Construction

1. Selectasuitable

location that is not

susceptibletomoisture

and is away from

drapes,furnitureandhightrafc.

2. Placethereplaceinthedesiredlocationtoseehowitwilllookin

theroom.

3. Markthedesiredlocationontheoor.

4. Usestudstoframeanopeningof26¾inch(679mm)wideX

23⅛inch(587mm)highX9inch(229mm)deep.

Option #1: Thepowercordcanberunfrombehindthetrimand

 alongthewalltoanoutletnearthereplace.

Option #2: Anewoutletcanbeinstalledinsidetheframing 

 construction.

26¾”

(679mm)

23⅛”

(587 mm)

9”

(229mm)

Figure 5

Plugtheunitintoa15Amp,120Voltoutlet.Ifthecorddoesnotreach,

you may use an extension cord rated for a minimum of 1875 Watts.

Existing Fireplace

1. Sealalldraftsandventswithanon-brousinsulationmaterialto

 preventanychimneydebrisfromfallingontothereplace.Donot

 installintoanexistingreplacethatispronetodampness.

2. Capthetopofthechimneyuetopreventrainfromentering.

3. Planyourelectricpowersupply.

4. Thepowercordcanrunalongthefrontofthehearthtoanoutlet

 nearthereplace.

CAUTION: Clearanceforaircirculationbeneaththereplaceinsert

isprovidedbytwospacers.Do not install the replace insert

directly on carpet or similar surfaces which may restrict air

circulation.Ifinstallingthereplaceinacarpetedarea,placea

one-piece,solid,atsurfaceunderthereplaceinsert.Ensurethat

allthreeoftheinsert’sfeetrestsecurelyonthissurface.

For Bathroom Use

IfthisunitisinstalledinabathroomitmustbeprotectedbyaGFI

receptacleorcircuit.Ifreceptacleisuseditmustbereadilyaccessible.

To prevent electrical shock this unit is an electrical appliance that is not

watertightandmustbeinstalledastopreventwaterfromenteringunit.

This mustbeinstalledawayfromshowers,tubs,etc.Neverlocate

replacewhereitmayfallintoabathtuborotherwatercontainer.High

temperaturesmaybegeneratedundercertainabnormalconditions.

Donotpartiallyorfullycoverorobstructthefrontofthisheater.

Operation

Electric Fireplace Manual Control

Themanualcontrolsforthereplacearebehindtheaccesspanel

locatedatthebottomofthereplace(Figure6).

A. Flame Action Control

Turntheameactioncontrolknobtoadjusttheamespeedtothe

desiredlevel.

B. Interior Light Control

Turntheinteriorlightcontrolknobtoincreaseordecreasethe

brightnessoftheinteriorlight.

C. LED Indicators

Indicatesthecurrentfunctionofthereplace.

D. Flame/Heat Selection Switch

Togglesbetweenameeffect,lowandhighheatsettings.

E. Heater Thermostat Control

Toadjustthetemperaturetoyourindividualrequirements,turnthe

thermostatcontrolclockwiseallthewaytoturnontheheater.When

theroomreachesthedesiredtemperature,turnthethermostatknob

counterclockwiseuntilyouhearaclick.Leaveinthispositionto

maintaintheroomtemperatureatitssetting.Foradditionalheat,turn

clockwiseuntilyouheartheclickagainandtheheaterwillturnon.To

turntheheateroff,rotatetheknobfullycounterclockwise.

F. Main ON/OFF Switch

TheON/OFFSwitchsuppliespowertoallreplacefunctions.

Resetting the Temperature Cutoff Switch

Thisunitisequippedwithathermostatwhichcontrolsthetemperature

oftheroombyturningtheheateronandoff.Theheaterisprotected

withasafetydevicetopreventoverheating.Shouldtheheater

overheat, an automatic cut out will turn the heater off and it will not

comebackonwithoutbeingreset.ItcanberesetbyswitchingtheON/

Figure 6

BFEDC

Battery

Cover

Figure 7

Button

OFF

Button

OFFSwitchtoOFFandwaitingve(5)minutesbeforeswitchingthe

unitbackon.

CAUTION: Ifyouneedtocontinuouslyresettheheater,unplugthe

 unitandcallTechnicalSupportat1-888-346-7539.Pleasehave

 yourmodelandserialnumberreadywhencalling.

Remote Control

Thereplaceissuppliedwitharadiofrequency

remotecontrol.Thisremotecontrolhasarange

ofapproximately50feet(15.25m),itdoesnot

havetobepointedatthereplaceandcanpass

throughmostobstacles(includingwalls).Itis

supplied with one of hundreds of independent

frequenciestopreventinterferencewithother

units.Thefrequencydesignationisindicated

onthebackofthetransmitter.

Remote Control Initialization

Followsteps1through6toinitializeyour

replaceforthersttime.Thisprocedureis

alsorequiredeverytimethereisalossofpower

totheremotecontrolinthereplace.(I.E.

powerfailure,breakertripped,mainpower

switch is turned off)

1. Ensurethatpowerissuppliedthroughthe

 mainservicepanel.

2. Accessthemanualcontrols,(removeglass

 doorsorpullgrilldownifapplicable)pull

the right side steel curtain to the outside of

 theunit(ifapplicable).

3.Locatemanualcontrols.

4.Activatemainpowerswitch. 

5.PressandholdtheONswitchmarked“-”forve(5)seconds(red

 indicatorlightwillash).

6. PresstheONbuttonlocatedontheremotecontroltransmitter.

Thiswillsynchronizetheremotecontroltransmitterandreceiver.

Remote Control Usage

Theremotecontroloperatesthereplacelevelssequentially,ames

onlytoamesandlowheat,toamesandhighheat.Thelevelis

increasedeverytimetheONbuttononthetransmitterispressed.The

replacecanbeturnedoffatanypointbypressingtheOFFbuttonon

theremotecontroltransmitter.

Level1:Theameeffectisturnedonandtherstredindicatorlight

 turnson.

Level2:Theameeffectremainson,theheaterisactivatedtothe

 lowheatsetting,andtherstandsecondredindicatorlightsturn

 andremainlit.

Level3:Theameeffectremainson,theheaterissettothehighheat

 setting,andallthreeredindicatorlightsremainlit.

Battery Replacement

Toreplacethebattery:

1. Slidebatterycoveropenonthehandheldtransmitter(Figure7).

2. Correctlyinstallone(1)12Volt(A23)batteryinthebatteryholder.

3. Closethebatterycover.

Maintenance

WARNING: Disconnectthepowerbeforeattemptingany

 maintenanceorcleaningtoreducetheriskofre,electricshockor

 damagetopersons.

Light Bulb Replacement

Allowatleastve(5)minutesforthelightbulbstocoolbeforetouching

themtoavoidaccidentalburningoftheskin.Thelightbulbsneed

tobereplacedwhenyounoticeadarksectionoftheameorwhen

theclarityanddetailofthelogemberbedexteriorreduces.There

arethree(3)bulbsunderthelogset,whichgeneratetheamesand

embers,andtwo(2)bulbsabovethelogthatilluminatethelogexterior.

Helpful Hints

Itisagoodideatoreplacealllightbulbsatonetimeiftheyarecloseto

theendoftheirratedlife.Groupreplacementwillreducethenumber

oftimesyouneedtoopentheunittoreplacelightbulbs.Caremust

betakenwhenremovingthelogsetasthelogsetcontainsLED’sand

wires.

Lower Light Bulb Requirements

Quantityofthree(3)clearchandelierorcandelabrabulbswithanE-12

(small)socketbase,60Wattrating.Example:GE60BCorPhilips60

CTC.

Do not exceed 60 Watts per bulb.

To access the lower light bulb area:

1. Slidereplaceoutofmantel.

2. Layunitonit’sbackforsaferemovaloffrontglass.

3. Removefour(4)Phillipsscrewsfromtherightsideoftrim.

4. Slideglasstorightsideofreplacetoremove(Figure8).

5. Pullthefrontedgeoftheplasticemberbedorplasticgrateupand

 forwarduntilthereartabreleasesfromtheledgelocatedatthe

 bottomofthemirror(Figure9).

6. Removeickerrodbyslidingickerrodtotheleftawayfromthe

 ickermotorandliftingout.

7. Removelightbracketforeasieraccesstolightbulbs.

! IMPORTANT: Onlyhandlethelogsetbytheemberbed.

! NOTE: Logsettstightlyintorebox,someforcemaybe

 necessarytoremove.

8. Setlogsetinfrontofreplace.

9. Unscrewbulbscounterclockwise.

10.Insertnewbulbs.

11.Replacethelogsetbyinsertingthefrontedgeofthereplaceand

 pushdownontherearedgeoftheemberbeduntilitsnapsinto

 place(Figure9).

12.Layunitonit’sbackandslidefrontglassbackintopositionand

attach trim.

! NOTE: Ensurethelogsetisinstalledtightlyunderthebackledge

topreventlightleakage.

Lower

Bulbs

Upper

Bulbs

Trim

Front

Glass

Logset

Figure 8

Back

Ledge

Log

Emberbed

Rear

Tab Front

Edge

Side Section

Figure 9

Upper Light Bulb Requirements

Quantityoftwo(2)clearchandelierorcandelabrabulbswithanE-12

(small)socketbase,15Wattrating.

Do not exceed 15 Watts per bulb.

To access the upper light bulb area:

1. Slidereplaceoutofmantel.

2. Layunitonit’sbackforsaferemovaloffrontglass.

3. Removefour(4)Phillipsscrewsfromrightsideoftrim.

4. Removetrim.

5. Slideglasstotherightsideofthereplacetoremove.

6. Upperbulbslocatedintheupperleftandupperrightcornersof

 replace.

7. Removeupperlightblockbyremovingthefour(4)mounting

 screws.

8. Unscrewbulbscounterclockwise.

9. Insertnewbulbs.

10.Re-installupperlightbracket.

11.Layunitonit’sbackslidefrontglassbackintopositionandattach

 trim.

Glass Cleaning

Theglassiscleanedinthefactoryduringtheassemblyoperation.

Duringshipment,installation,handling,etc.,theglassmaycollectdust

particles;thesecanberemovedbydustinglightlywithacleandry

cloth.

Toremovengerprintsorothermarks,theglasscanbecleanedwith

adampcloth.Topreventscratching,donotuseabrasivecleanersor

sprayliquidsontheanysurface.

Fireplace Surface Cleaning

Useaclothdampenedwithwarmwateronlytocleanpaintedsurfaces

oftheelectricreplace.Donotuseabrasivecleaners.

Two Year Limited Warranty

Products to which this limited warranty applies

ThislimitedwarrantyappliestoyournewlypurchasedDimplexelectricreplace.This

limited warranty applies only to purchases made in any province of Canada except for

YukonTerritory,Nunavut,orNorthwestTerritoriesorinanyofthe50StatesoftheUSA

(andtheDistrictofColumbia)exceptforHawaiiandAlaska.Thislimitedwarrantyapplies

totheoriginalpurchaseroftheproductonlyandisnottransferable.

Products excluded from this limited warranty

Lightbulbsarenotcoveredbythislimitedwarrantyandarethesoleresponsibilityofthe

owner/purchaser.ProductspurchasedinYukonTerritory,Nunavut,NorthwestTerritories,

Hawaii,orAlaskaarenotcoveredbythislimitedwarranty.Productspurchasedinthese

States,provinces,orterritoriesaresoldASISwithoutwarrantyorconditionofanykind

(including,withoutlimitation,anyimpliedwarrantiesorconditionsofmerchantabilityor

tnessforaparticularpurpose)andtheentireriskofastothequalityandperformance

of the products is with the purchaser, and in the event of a defect the purchaser assumes

theentirecostofallnecessaryservicingorrepair.

What this limited warranty covers and for how long

Products,otherthanreplacesurrounds(mantels)andtrims,coveredbythislimited

warrantyhavebeentestedandinspectedpriortoshipment.Subjecttotheprovisions

ofthiswarranty,Dimplexwarrantssuchproductstobefreefromdefectsinmaterialand

workmanshipforaperiodof2yearsfromthedateoftherstpurchaseofsuchproducts

asfollows:(a)arepairorreplacementwarrantyondefectiveproductsorparts,including

in-homeservices,fortherstyearfollowingthedateofrstpurchase;and(b)thereafter,

a replacement of parts warranty on defective products and parts (with no in-home

services)forthe1yearperiodcommencingontherstanniversaryofrstpurchaseand

endingonthesecondanniversaryofthedateofrstpurchase.

Dimplexreplacesurrounds(mantels)andtrimscoveredbythislimitedwarranty

havebeentestedandinspectedpriortoshipmentand,subjecttotheprovisionsof

thiswarranty,Dimplexwarrantssuchproductstobefreefromdefectsinmaterialand

workmanshipforaperiodof1yearfromthedateofrstpurchaseofsuchproducts.

Warranty services do not include in-home services.

Thelimited2yearwarrantyperiodforproductsotherthanreplacesurrounds(mantels)

andtrimsandthelimited1yearwarrantyperiodforreplacesurrounds(mantels)and

trimsalsoappliestoanyimpliedwarrantiesthatmayexistunderapplicablelaw.Some

jurisdictionsdonotallowlimitationsonhowlonganimpliedwarrantylasts,sotheabove

limitationmaynotapplytothepurchaser.

What this limited warranty does not cover

Thislimitedwarrantydoesnotapplytoproductsthathavebeenrepaired(exceptby

Dimplexoritsauthorizedservicerepresentatives)orotherwisealtered.Thislimited

warrantydoesfurthernotapplytodefectsresultingfrommisuse,abuse,accident,

neglect, incorrect installation, improper maintenance or handling, or operation with an

incorrectpowersource.

What you must do to get service under this limited warranty

DefectsmustbebroughttotheattentionofDimplexTechnicalServicebycontacting

Dimplex at 1-888-DIMPLEX(1-888-346-7539),or1367IndustrialRoad,Cambridge

Ontario,CanadaN1R7G8.Pleasehaveproofofpurchase,catalogue/modelandserial

numbersavailablewhencalling.Limitedwarrantyservicerequiresaproofofpurchaseof

theproduct.

What Dimplex will do in the event of a defect

Intheeventaproductorpartcoveredbythislimitedwarrantyisproventobedefectivein

material or workmanship during (i) the 2 year limited warranty period for products other

thanreplacesurrounds(mantels)andtrims,and(ii)the1yearlimitedwarrantyperiod

forsurrounds(mantels)andtrims,youhavethefollowingrights:

• Limitedwarrantyservicewillbeperformedsolelybydealersorserviceagentsof

Dimplexauthorizedtoprovidelimitedwarrantyservices.

For products (other than surrounds (mantels) and trims) for the period ending •

at midnight on the rst anniversary of the date of rst purchase, Dimplex will

in its sole discretion either repair or replace such defective product or part without

charge.IfDimplexisunabletorepairorreplacesuchproductorpart,orifrepair

orreplacementisnotcommerciallypracticableorcannotbetimelymade,Dimplex

may, in lieu of repair or replacement, choose to refund the purchase price for such

productorpart.This limited warranty entitles the purchaser to on-site or in-home

warranty services.Accordingly,Dimplexwillberesponsibleforalllabourand

transportation costs associated with the repair or replacement of the product or part

exceptasfollows:(i)chargesmaybeleviedfortravelcostsincurredtotravelto

thepurchaser’ssitewheretheproductislocatedifthepurchaser’ssiteisbeyond

30 miles (48 km) from the closest service depot of Dimplex’s dealer or service

agent;and(ii)thepurchaserissolelyresponsibleforprovidingclearaccesstoall

serviceablepartsoftheproduct.

For products (other than surrounds (mantels) and trims) for the period •

commencing at 12:01 a.m. on the day after the rst anniversary of the rst

purchase and ending at midnight on the second anniversary of the date of

rst purchase, this limited warranty entitles the purchaser to replacement parts

onlywithoutcharge.IfDimplexisunabletoreplacesuchpart,orifreplacement

isnotcommerciallypracticableorcannotbetimelymade,Dimplexmay,inlieuof

replacement,choosetorefundthepurchasepriceforsuchpart.Thepurchaser

shallnotbeentitledtoon-siteorin-homewarrantyservices.Thepurchasershall

beresponsibleforallexpensesincurredfortheremovalofthepartandinstallation

of the replacement part including, without limitation, all shipping costs and

transportationcoststoandfromtheauthorizeddealer’sorserviceagent’splaceof

businessandalllabourcosts.SuchcostsshallnotbetheresponsibilityofDimplex.

For surrounds (mantels) and trims for the period ending at midnight on the •

rst anniversary of the date of rst purchase, Dimplex will in its sole discretion

either repair or replace such defective surrounds (mantels) and trims or part thereof

withoutcharge.IfDimplexisunabletorepairorreplacesuchproductorpart,or

ifrepairorreplacementisnotcommerciallypracticableorcannotbetimelymade,

Dimplex may, in lieu of repair or replacement, choose to refund the purchase price

forsuchproductorpart.Thepurchasershallnotbeentitledtoon-siteorin-house

services.Thepurchaserisresponsibleforallexpensesincurredforrepairor

replacement of such product or part including, without limitation, all shipping costs

andtransportationcoststoandfromtheauthorizeddealer’sorserviceagent’s

businessandalllabourcosts.SuchcostsshallnotbetheresponsibilityofDimplex.

On-siteorin-homeservicesnotprovidedunderthiswarrantymaybeperformedat•

thepurchaser’sspecicrequestandexpenseatDimplex’sthen-currentratesfor

suchservices.

What Dimplex and its dealers and service agents are also not responsible for:

INNOEVENTWILLDIMPLEX,ORITSDIRECTORS,OFFICERS,ORAGENTS,BE

LIABLETOTHEPURCHASERORANYTHIRDPARTY.WHETHERINCONTRACT,

INTORT,ORONANYOTHERBASIS,FORANYINDIRECT,SPECIAL,PUNITIVE,

EXEMPLARY,CONSEQUENTIAL,ORINCIDENTALLOSS,COST,ORDAMAGE

ARISINGOUTOFORINCONNECTIONWITHTHESALE,MAINTENANCE,USE,

ORINABILITYTOUSETHEPRODUCT,EVENIFDIMPLEXORITSDIRECTORS,

OFFICERS,ORAGENTSHAVEBEENADVISEDOFTHEPOSSIBILITYOFSUCH

LOSSES,COSTSORDAMAGES,ORIFSUCHLOSSES,COSTS,ORDAMAGESARE

FORESEEABLE.INNOEVENTWILLDIMPLEX,ORITSOFFICERS,DIRECTORS,

ORAGENTSBELIABLEFORANYDIRECTLOSSES,COSTS,ORDAMAGESTHAT

EXCEEDTHEPURCHASEPRICEOFTHEPRODUCT.

SOMEJURISDICTIONSDONOTALLOWTHEEXCLUSIONORLIMITATIONOF

INCIDENTALORCONSEQUENTIALDAMAGES,SOTHEABOVELIMITATIONOR

EXCLUSIONMAYNOTAPPLYTOTHEPURCHASER.

How State and Provincial law apply

Thislimitedwarrantygivesyouspeciclegalrights,andyoumayalsohaveother

rightswhichvaryfromjurisdictiontojurisdiction.TheprovisionsoftheUnitedNations

ConventiononContractsfortheSaleofGoodsshallnotapplytothislimitedwarrantyor

thesaleofproductscoveredbythislimitedwarranty.

Dimplex North America Limited

1367IndustrialRoadCambridgeON

CanadaN1R7G8

1-888-346-7539www.dimplex.com

Dimplex DFP6854, 6904410100 Owner's manual

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