Yealink Yealink W60B & W56H Quick start guide

Quick Start Guide(V83.10)

DECT IP Phone

www.yealink.com For W60B firmware 77.81.0.30 or later

For W56H firmware 61.81.0.30 or later

W60B & W56H

Packaging Contents

W56H Handset

USB Charger Cradle

Power Adapter

Belt Clip

1

Note: We recommend that you use the accessories provided or approved by Yealink. The use

of unapproved third-party accessories may result in reduced performance.

Note: Yealink W60P DECT IP phone consists of one W60B base station and one W56H handset.

W56H Package Contents

W56H Handset W60B Base Station Base Stand USB Charger Cradle

Belt Clip

2 Power Adapters

Ethernet Cable Rechargeable Battery Quick Start Guide

Handset Protective Case

(Optional)

Rechargeable Battery

Handset Protective Case (Optional)

W60P Package Contents

1. Connect the base station power and the network using method a or

method b.

a. AC Power Option b. PoE (Power over Ethernet) Option

2

Note:

If you choose method a, use Yealink supplied power adapter (5V/600mA).

A third-party power adapter may damage the base station.

If you choose method b, you do not need to connect the power adapter.

Make sure the hub/switch is PoE-compliant.

Packaging Contents

IEEE 802.3af compliant

PoE Hub/Switch

MAC

SN

2a. (Desktop Installation) Attach and remove the base stand.

W60B Base Station Base Stand

Power Adapter

Ethernet Cable

Quick Start Guide

W60B Package Contents

Assembling the DECT Phone

MAC

SN

MAC

SN

Attach the Base Stand Remove the Base Stand

Align the snap-fits with the corresponding holes

and push forward, snapping them into the holes.

Remove the snap-fits from the

holes horizontally.

3. Insert the battery into the handset.

4. Attach the Belt Clip.

3

5. (Optional) Mount the charger cradle to the wall.

36mm

battery

2b. (Wall-Mount Installation) Attach the base station.

MAC

SN

59mm

MAC

SN

6. Connect the charger cradle and charge the handset.

4

Shortcuts

Shortcut keys help you quickly access the frequently used phone features. The

following describes the default shortcut-keys behaviors:

Access the call history records.

Check the line status.

Access the intercom list, select one to place

an internal call.

Increase the ringer volume.

Access the directory list.

Decrease the ringer volume.

Press one or more times to switch among different input modes or enter “#”.

Press to select the special characters or enter “*”.

Press a digit key one or more times to enter the desired character or digit.

Press the Del soft key to delete entered characters.

Press the Save soft key to accept the change or to cancel.

Note:

Use Yealink s

upplied

power adapter (5V/600mA). A third-party power adapter may

damage the handset.

Check the charging status on the top-right corner of the LCD screen.

2

5

4

5

3

1

6

Entering and Editing Data

1

3

4

Getting Started

Network Settings

DHCP

You can configure the base station to obtain network settings in one of the following

ways:

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Easy Registration:

Normal Registration:

Handset Registration

You can register up to 8 handsets to one W60B base station. Each handset can be

registered to 4 different base stations.

1.Press the OK soft key on the handset, and then select Register Handset.

2.Select the desired base station and then press the OK soft key. The handset begins

searching the base station.

3.Press the OK soft key after searching a base station successfully.

4.Enter the base station PIN (default: 0000), and then press the Done soft key to

complete registration.

1.Press the Reg soft key on the handset to register quickly.

To register to multiple base stations, press the OK to enter the main menu, and select

Settings->Registration->Register Handset, then repeat steps 2-4.

Note:

If the handset is registered to the base station successfully, the handset LCD

screen prompts “Handset Subscribed” and “Base NO.”( last 4 characters indicate

the base station’s MAC address).

If the handset LCD screen prompts “Searching for Base”, check if your base

station is powered on or not.

When the handset LCD screen prompts “Unregistered!”, long press on the base

station till the registration LED indicator flashes. There are two methods to register a

new handset:

By default, the base station attempts to contact a DHCP server in your network to

obtain the valid network settings, e.g., IP address, subnet mask, gateway address and

DNS address.

Note: The W60B must work with the W56H handset running the firmware version

61.81.0.30 or later. We recommend you first upgrade the older handset before usingon

the W60B. When you upgrade the older handset via W60B, the number of the handsets

registered on the W60B should be no more than 5. If it is more than 5, deregister the

newer handset first and then upgrade the remaining handsets. Repeat the step to

upgrade all the older handsets. Once all handsets are on the right versionyou can

register up to 8 handsets on the W60B.

Static

6

To configure the network parameters for the base station manually:

1.Press the OK key to enter the main menu, and then select Settings->System

Settings->Network (default PIN: 0000)->Basic.

3.Press to select the corresponding IP address mode.

2.Select the desired IP address mode from the IP Mode field.

4.Make the desired changes.

5.Press the Save soft key to accept the change.

Turning Handset On/Off

To turn the handset on, do one of the following:

Place the handset in the charger cradle. The handset will be turned on automatically.

To turn the handset off:

Locking/Unlocking Keypad

Silent Mode

Press , then the LCD screen lights up.

Long press to turn the handset off.

Long press when the handset is idle to switch the silent mode to On.

Long press when the handset is idle to lock the keypad.

Long press again to switch the silent mode to Off.

Long press again to unlock the keypad.

Note:

The IP DECT phone supports either or both IPv4 and IPv6 addresses modes, but IPv6

is disabled by default.

Wrong network settings may result in inaccessibility of your DECT phone may affect

the network performance. Contact your system administrator for the network

parameters.

Basic Operations

If the base station cannot contact a DHCP server for any reason, you need to configure

the IP address, subnet mask, gateway address, primary DNS address and secondary

DNS address for the base station manually.

Handset Name

1.Press the OK key to enter the main menu, and then select Settings->Handset Name

.

3.Press the Save soft key to accept the change.

Ring Tones

4.Press the Save soft key to accept the change.

Local Directory

To add a contact:

1.Press the OK key to enter the main menu, and then select Directory.

3.Enter the desired value in the Name, Office, Mobile and Other field respectively.

2.Press the Options soft key, and then select New Contact.

4.Press the Save soft key to accept the change.

To edit a contact:

1.Press the OK key to enter the main menu, and then select Directory.

Press or when the handset is idle or ringing to adjust the ringer volume.

Volume Adjustment

Press or during a call to adjust the receiver volume of speakerphone/earpiece

/headset.

3.Press or to select the desired ring tone.

2.Press or to highlight the desired entry.

To rename the handset:

3.Press the Options soft key, and then select Edit.

4.Edit the desired value in the Name, Office, Mobile and Other field respectively.

5.Press the Save soft key to accept the change.

To delete a contact:

1.Press the OK key to enter the main menu, and then select Directory.

3.Press the Options soft key, and then select Delete to delete the selected entry.

2.Press or to highlight the desired entry.

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2.Press or to highlight the Intercom Call option or the desired line.

2.Edit the value in the Rename field.

1.Press the OK key to enter the main menu, and then select Settings->Audio->Ring

Tones->Melodies.

Handset Settings

Placing Calls

To place a call from the local directory:

To place a call from the call history:

To assign a speed dial number:

1.Press the History soft key when the handset is idle, and then select the desired call

history list.

To place a call directly:

1.Press when the handset is idle.

Enter the desired number when the handset is idle.

2.Press or to highlight the desired entry, and then press or to dial out

using the default line.

To place a call from the redial list:

1.Press when the handset is idle.

2.Press or to highlight the desired entry, and then press or .

If multiple numbers for the contact are stored, press or to highlight the desired

number, and then press or again to dial out using the default line.

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2.Press or to highlight the desired entry, and then press or to dial out

using the default line.

1.Press the OK key to enter the main menu, and then select Settings->Telephony->

Speed Dial.

2.Press or to highlight the desired digit key, and then press the Assign soft key.

3.Press or to highlight the desired entry, and then press the OK soft key.

If both the office number and mobile number are stored, press or to highlight

the desired number, and then press the OK soft key again.

Press to enter the pre-dialing screen.

Enter the desired number using the keypad.

If there are multiple lines assigned to your handset as outgoing lines, press the Line

soft key to select the desired line. If you do not select a line, the handset uses the

default outgoing line to dial out.

2.Press , or to dial out.

1.Do one of the following:

Basic Call Features

To place a call using the speed dial key:

Long press the speed dial key to call the preset number directly.

Answering Calls

To answer a call, do one of the following:

Press the Accept soft key.

Ending Calls

Press .

Call Hold and Resume

To place a call on hold:

To resume a call, do one of the following:

If there is only a call on hold, press the Resume soft key.

Press the Options soft key during a call, and then select Hold.

If there are two calls on hold, press the Resume soft key to resume the current call.

Press the Swap soft key to swap between calls.

Blind Transfer

Call Transfer

You can transfer a call in one of the following ways:

1.Press the Options soft key during a call, and then select Transfer.

Call Mute

Press again to un-mute the call.

Press during a call to mute the call.

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Press .

Note:

You can ignore an incoming call by pressing the Silence soft key or reject an incoming

call by pressing .

3.Press the Transfer soft key.

2.Enter the number you want to transfer the call to.

Semi-Attended Transfer

Attended Transfer

Call Forward

1.Press the Options soft key during a call, and then select Transfer.

2.Enter the number you want to transfer the call to.

To enable the call forward feature on a specific line:

Always----Incoming calls are forwarded immediately.

Busy----Incoming calls are forwarded when the line is busy.

No Answer----Incoming calls are forwarded if not answered after a period of time.

1.Press the OK key to enter the main menu, and then select Call Features->Call

Forward.

5.Enter the number you want to forward the incoming calls to in the Target field.

6.Press the Save soft key to accept the change.

2.Enter the number you want to transfer the call to.

4.Press the Transfer soft key after the call is answered.

4.Select Enabled from the Status field.

For No Answer Forward, press or to select the desired ring time to wait

before forwarding in the After Ring Time field.

2.Press or to highlight the desired line, and then press the OK soft key.

3.Press or to highlight the desired forwarding type, and then press the OK soft

key.

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4.Press the Transfer soft key when you hear the ring-back tone.

3.Press , or to dial out.

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.

Web: www.yealink.com

Addr: 309, 3rd Floor, No.16, Yun Ding North Road, Huli

District, Xiamen City, Fujian, P.R. China

About Yealink

Technical Support

Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product

documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing

system (https://ticket.yealink.com) to submit all your technical issues.

Yealink is a global leading provider of enterprise communication and collaboration solutions,

offering video conferencing service to worldwide enterprises. Focusing on research and

development, Yealink also insists on innovation and creation. With the outstanding technical

patents of cloud computing , audio, video and image processing technology, Yealink has built

up a panoramic collaboration solution of audio and video conferencing by merging its cloud

services with a series of endpoints products. As one of the best providers in more than 140

countries and regions including the US, the UK and Australia, Yealink ranks No.1 in the global

market share of SIP phones shipments.

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Yealink Yealink W60B & W56H Quick start guide

Yealink Yealink W60B & W56H Quick start guide

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